On 2-14-11 my daughter and 20 of her friends rented a stretch limo to go from Providence to Boston for my daughters birthday. The limo was suppose to be at the house at 9:00. At 9:05 the company called and said they were going to be an hour late as they were out in Mass. somewhere. This limo company was paid $600.00 up front. Around 10:00 PM they showed up. Two of the adults on board had to stop and relieve themselves along the way. The limo driver stopped, dropped them off and then proceeded to take off on them. The other passengers on board yelled for the limo driver to stop which he finally did. On the way back from Boston the limo driver told my daughter she was going to get $100.00 back because the driver was late. They gave the limo driver a $100.00 tip. When the limo arrived home the passengers cleaned all their food wrappers, bottls and cups and placed them in a plastic trash bag. My daughter was taking the trash with her when the limo driver said leave it he would take care of it.

The next day she called the company about the $100.00 reimbursement and they denied her saying they left the limo a mess and sent her pictures. The only mess was crumbs on the floor and the trash bag that the limo driver told them to leave. She reported them to the BBB and also to Susan Hogan the problem solver on channel 10. Yesterday she received a call from the limo company saying she better call them back or they are getting their attorney involved. She is worried sick about calling them back. She did nothing wrong, The limo company screwed her over. Any advice? Should she call them back and discuss anything with them?

My daughter knows other people who have used this limo service and were not happy with their service.

Thank You. Diane Connors