I play an online casino games in which I purchase playing coins on a regular basis. I have two separate accounts and happen to win the daily race on BOTH ACCOUNTS on the same day. The casino only paid me for one win even though I provided,ample proof of BOTH my winnings. The win I was not paid for is a substantial win, over a billion coins in play money. Now since I purchased coins to play, and won , and provided proof of my standings, what can I do,? I HAVE REACHED OUT TO THEIR SUPPORT TEAM AND HAVE SHOWED THEM THE I'D NUMBERS FOR EACH ACCOUNT SO THEY CAN RESEARCH IT, BUT THEY WILL NOT DO,SO
It sounds like you may have a legitimate claim for breach of contract, and potentially fraud, as well as a number of other claims related to unfair business practices. It'd be worth sending a legal demand letter over to let them know you're serious. An actual lawsuit may be too costly to pursue, but a demand letter alone is quick, inexpensive and may just do the trick. Email me if you'd like more info or assistance: Jason@altviewlawgroup.com
