Case: 14-11550   Date Filed: 01/29/2015   Page: 1 of 15


                                                        [DO NOT PUBLISH]




            IN THE UNITED STATES COURT OF APPEALS

                    FOR THE ELEVENTH CIRCUIT
                      ________________________

                            No. 14-11550
                        Non-Argument Calendar
                      ________________________

                  D.C. Docket No. 1:09-cv-03587-RLV



GLORIA ABRAM,

                                                           Plaintiff-Appellant,

                                   versus

FULTON COUNTY GOVERNMENT,

                                                         Defendant-Appellee.

                      ________________________

               Appeal from the United States District Court
                  for the Northern District of Georgia
                     ________________________

                           (January 29, 2015)



Before MARCUS, WILLIAM PRYOR, and EDMONDSON, Circuit Judges.
              Case: 14-11550      Date Filed: 01/29/2015    Page: 2 of 15


PER CURIAM:



      Gloria Abram, proceeding pro se, appeals the district court’s grant of

summary judgment for the Fulton County Government (“Fulton County”) on her

claims that Fulton County denied a number of her requests for accommodation, in

violation of Title I of the Americans with Disabilities Act, 42 U.S.C. § 12101,

et seq. (“ADA”). Before her resignation in March 2009, Abram held the position

of “Administrative Coordinator I” in Fulton County’s Public Works Department,

and she served as a front-desk receptionist. Abram suffered from lupus, and Fulton

County certified her as disabled for the purpose of the ADA in April 2007.

      Briefly stated, Abram argues (1) that the district court erred in concluding

that she failed to satisfy the statutory filing requirements for all but one of her

claims and, alternatively, that the court erred by declining to toll equitably the

statutory limitations period; (2) that the district court erred in determining that a

reasonable jury would have been compelled to find that her physical presence at

the front desk was an essential function of her position and that her request to work

from home was not a reasonable accommodation; and (3) that the district court

erred by concluding that Abram did not plead a constructive discharge claim and,

alternatively, that she did not establish adequate evidence of constructive

discharge.


                                            2
              Case: 14-11550     Date Filed: 01/29/2015    Page: 3 of 15


                                          (1)



      On appeal, Abram argues that, pursuant to Everett v. Cobb Cnty. Sch. Dist.,

(11th Cir. 1998), the applicable statute of limitations in this case is

two years. See 

(holding that, for claims brought in

federal courts in Georgia under Title II of the ADA, which does not contain a

statute of limitations, the applicable limitations period is two years, pursuant to

Georgia’s personal injury statute of limitations). In addition, Abram argues that

the district court erred by not applying the continuing violations doctrine because

the record demonstrated that Fulton County had denied her requests for

accommodations from December 2006 through March 2009 and that the denials

were frequent and recurring. In addition, Abram contends that she did not fail to

exhaust administrative remedies on claims stemming from Fulton County’s acts in

2006 and 2007 because those claims were reasonably related to the claims she

alleged in the charges she filed with the Equal Employment Opportunity

Commission (“EEOC”) on 24 March 2008 and 11 August 2009.

      Abram alternatively argues that the district court erred by not equitably

tolling the statutory limitations period. In sole support of her equitable tolling

contention, she asserts (for the first time: on appeal) that, from 15 October 2007

through 26 September 2008, she was represented by attorney K.M. who was paid


                                           3
              Case: 14-11550      Date Filed: 01/29/2015     Page: 4 of 15


by and perhaps unduly influenced by Fulton County. Abram also asserts (for the

first time: on appeal) that she did not file a civil suit after she received the

right-to-sue letter for her 2008 EEOC charge because K.M. encouraged her to

work out the issues with Fulton County rather than file suit.

      We review a district court’s grant of summary judgment de novo, applying

the same legal standards used by the district court. Johnson v. Bd. of Regents of

Univ. of Ga., 

, 1242 (11th Cir. 2001). We view the evidence and

draw all factual inferences therefrom in the light most favorable to the non-moving

party. 

We liberally construe pro se filings. See Tannenbaum v.

United States, 

, 1263 (11th Cir. 1998).

      Summary judgment is appropriate when “the pleadings, depositions, answers

to interrogatories, and admissions on file, together with the affidavits . . . show that

there is no genuine issue as to any material fact and that the moving party is

entitled to a judgment as a matter of law.” Celotex Corp. v. Catrett, 

,

322, 

, 2552, 

(1986); see also Fed.R.Civ.P. 56(a),

(c). “Where the record taken as a whole could not lead a rational trier of fact to

find for the nonmoving party, there is no genuine issue for trial.” Scott v. Harris,

, 380, 

, 1776, 

(2007) (quotations

omitted). The moving party initially bears the burden of demonstrating that the

nonmoving party has failed to make a sufficient showing on an essential element of


                                            4
              Case: 14-11550     Date Filed: 01/29/2015    Page: 5 of 15


her case. Fickling v. United States, 

, 1304 (11th Cir. 2007). If the

moving party meets that burden, the nonmoving party must point to specific facts

in the record showing that a reasonable jury could find in her favor. Id.;

Fed.R.Civ.P. 56(c)(1)(A). The nonmoving party cannot defeat summary judgment

by relying on conclusory allegations. See Holifield v. Reno, 

, 1564

n.6 (11th Cir. 1997).

      Title I of the ADA prohibits discrimination on the basis of disability for job

application procedures; hiring, advancement, or discharge of employees;

compensation; job training; and other terms, conditions, and privileges of

employment. 42 U.S.C. § 12112(a). Plaintiffs raising claims under Title I of the

ADA must comply with the same procedural requirements articulated in Title VII

of the Civil Rights Act of 1964. 42 U.S.C. § 12117(a) (incorporating the

procedures set forth in 42 U.S.C. § 2000e-5). As such, before filing suit in district

court, the plaintiff must first file a charge of discrimination with the EEOC.

42 U.S.C. § 2000e-5(e)(1); Wilkerson v. Grinnell Corp., 

, 1317

(11th Cir. 2001). For an EEOC charge to be timely in a non-deferral state -- such

as Georgia, the charge must be filed within 180 days of when the alleged violation

occurred. 42 U.S.C. § 2000e-5(e)(1); see 

. Once the

EEOC dismisses the charge and notifies the plaintiff of her right to sue, the

plaintiff has 90 days in which to file suit on her claims in district court. 42 U.S.C.


                                           5
              Case: 14-11550     Date Filed: 01/29/2015    Page: 6 of 15


§ 2000e-5(f)(1); Santini v. Cleveland Clinic Florida, 

, 825

(11th Cir. 2000).

      Federal courts historically have applied the continuing-violation doctrine to

permit a plaintiff to recover on an otherwise time-barred claim, where at least one

of the violations she alleges occurred within the statutory limitations period. See

Hipp v. Liberty Nat. Life Ins. Co., 

, 1221-22 (11th Cir. 2001). But,

in Nat’l R.R. Passenger Corp. v. Morgan, the Supreme Court clarified that

42 U.S.C. § 2000e-5(e)(1) precludes recovery under the continuing-violations

doctrine for discrete acts of discrimination or retaliation that occurred outside the

statutory limitations period. 

, 105, 110-15, 

, 2068,

2070-73, 

(2002). The Supreme Court explained that each

discrete discriminatory act starts a new clock for filing an EEOC charge alleging

that act; and time-barred acts are not actionable, even if they are related to acts

alleged in a timely-filed charge. 

at 

.

      Discrete acts include “termination, failure to promote, denial of transfer, or

refusal to hire,” each of which is easy to identify. 

at 

; see also Davis v. Coca-Cola Bottling Co. Consol., 

, 970,

972-978 (11th Cir. 2008) (concluding that employer’s refusal to promote plaintiffs

to vacant supervisory positions, denial of their requests for light work assignments,

and alleged retaliation against them for filing EEOC charges constituted discrete


                                           6
              Case: 14-11550     Date Filed: 01/29/2015    Page: 7 of 15


acts). In Morgan, the Supreme Court distinguished discrimination and retaliation

claims based on a series of discrete acts from hostile-work-environment claims; the

Court concluded that, where the plaintiff raises a hostile-work-environment claim,

§ 2000e-5(e)(1) permits recovery for acts that occurred outside the statutory

limitations period, as long as at least one act contributing to the hostile work

environment took place within the limitations period. 

,

, 2077.

      In Morgan, the Supreme Court noted that courts may equitably toll the

limitations period in § 2000e-5(e)(1). 

at 

. We

have explained that equitable tolling is an “extraordinary remedy” that should be

applied “sparingly.” Bost v. Federal Express Corp., 

, 1242

(11th Cir. 2004). The plaintiff must establish that equitable tolling is warranted.

may be warranted where the defendant misled the plaintiff

into allowing the statutory limitations period to lapse or where the plaintiff had no

reasonable way of discovering the wrong perpetrated against her. See Justice v.

United States, 

, 1479 (11th Cir. 1993). Equitable tolling is not

warranted where the plaintiff failed to exercise due diligence or where she failed to

file her action in a timely fashion, despite knowing (or being in a position to know)

that the limitations period was running. See 

14-11550     Date Filed: 01/29/2015    Page: 8 of 15


      We review de novo a district court’s legal determination about the

availability of equitable tolling. Bhd. of Locomotive Eng’rs & Trainmen Gen.

Comm. of Adjustment CSX Transp. N. Lines v. CSX Transp., Inc., 

,

1194 (11th Cir. 2008). We review the district court’s application of the law to the

facts for abuse of discretion. 

we will not review issues --

particularly fact-bound issues -- not presented to the district court, and on which

the district court did not have an opportunity to make factual findings. See Access

Now, Inc. v. Southwest Airlines Co., 

, 1331-32 (11th Cir. 2004). We

ordinarily treat as abandoned an issue that a party fails to raise prominently on

appeal. See Sapuppo v. Allstate Floridian Ins. Co., 

, 681-82

(11th Cir. 2014).

      As an initial matter, Abram is incorrect that Georgia’s personal injury statute

of limitations applies in this case: Title I of the ADA incorporates the filing

requirements, including the statute of limitations, in 42 U.S.C. § 2000e-5.

See 42 U.S.C. §§ 12117(a), 2000e-5(e)(1), (f)(1). Next, the district court correctly

concluded that all but one of Abram’s claims were subject to dismissal pursuant to

§ 2000e-5. Abram failed to exhaust administrative remedies on her claims

stemming from Fulton County’s acts in 2006 and 2007 because she did not first

present those claims to the EEOC. See 42 U.S.C. § 2000e-5(e)(1); 

. Abram presented some of her claims stemming from Fulton


                                           8
               Case: 14-11550     Date Filed: 01/29/2015    Page: 9 of 15


County’s acts in 2008 to the EEOC; but, as she acknowledges on appeal, she failed

to file suit in district court within 90 days of receiving notice of her right to sue.

See 42 U.S.C. § 2000e-5(f)(1); 

. In her complaint, Abram

raised several other claims stemming from Fulton County’s acts in 2008 and

several claims stemming from January 2009. She failed to exhaust administrative

remedies for those claims because she did not first present them to the EEOC. See

42 U.S.C. § 2000e-5(e)(1); 

. The district court

determined that Abram’s claim that Fulton County failed to grant her February

2009 request to work from home was both administratively exhausted and timely

filed in district court.

       The district court correctly concluded that the continuing violations doctrine

was inapplicable in this case because Abram did not raise a hostile-work-

environment claim; and all of her claims, each of which alleged a specific instance

of Fulton County’s failure to grant her requested accommodations, involved

discrete acts of alleged discrimination. See 

, 

, 2073. We decline to consider Abram’s appeal of the district

court’s failure to toll equitably the limitations period because the only argument

she offers on appeal was not before the district court. See Access 

. Abram has waived the arguments she presented to the district court by

failing to raise them on appeal. See 

.


                                            9
             Case: 14-11550      Date Filed: 01/29/2015   Page: 10 of 15


                                          (2)



      On appeal, Abram argues that the record contained evidence supporting a

finding that her physical presence was not an essential function of her position and

that her request to work from home was reasonable. She argues that (1) the job

description for the Administrative Coordinator I position did not list greeting

visitors or physical presence as essential functions; (2) Fulton County allowed

employees to telework under its flex-time and compressed work-week policies; (3)

Fulton County had many employees who regularly covered the front desk, among

whom front-desk duties could have been distributed; (4) Fulton County had a

practice of hiring temporary employees to cover the front desk, as needed;

(5) Abram spent only a small amount of time at the front desk, and she was not

scheduled to cover the front desk on a daily basis; and (6) working at the front desk

did not require specialized skills or expertise.

      The burden shifting analysis of Title VII employment discrimination claims

is partially applicable to ADA claims. See Holly v. Clairson Industries, L.L.C.,

, 1255, 1262 (11th Cir. 2007). As such, once the plaintiff establishes

a prima facie case of discrimination, the burden of production shifts to the

employer to demonstrate undue hardship. See 

1262. Unlike in




                                           10
             Case: 14-11550      Date Filed: 01/29/2015    Page: 11 of 15


Title VII cases, however, the plaintiff has no subsequent burden to demonstrate

pretext. 

      To establish a prima facie case of discrimination under the ADA, a plaintiff

must show that she (i) is disabled; (ii) is a qualified individual; and (iii) was

subjected to unlawful discrimination because of her disability. 

. A “qualified individual” is someone who can perform the essential

functions of her job, with or without reasonable accommodation. 42 U.S.C.

§ 12111(8). Essential functions are the fundamental job duties of the employment

position. 29 C.F.R. § 1630.2(n)(1). They do not include marginal job functions.

function is essential is evaluated on a case-by-case basis,” through

examination of “a number of factors.” D’Angelo v. ConAgra Foods, Inc., 

, 1230 (11th Cir. 2005). The district court must consider the employer’s

judgment about the essential functions of a position and any written descriptions

the employer prepared before advertising or interviewing applicants for the

position. 42 U.S.C. § 12111(8). Other relevant factors include the amount of time

the employee spends performing the function and the consequences of not

requiring the employee to perform the function. 29 C.F.R. § 1630.2(n)(3)(iii), (iv).

The ADA does not require an employer to eliminate essential functions of the

plaintiff’s position, but it may require the employer to restructure the position by

altering or eliminating some of its marginal functions. 

.


                                           11
             Case: 14-11550    Date Filed: 01/29/2015   Page: 12 of 15


      A reasonable accommodation means a modification or adjustment to the

work environment, or the manner or circumstances under which the work is

customarily performed, that enables a qualified person to perform the essential

functions of her position. 29 C.F.R. § 1630.2(o)(1)(ii). A reasonable

accommodation may include job-restructuring, permitting a part-time or modified

work schedule, reassigning the employee to a vacant position, or acquiring or

modifying equipment or devices. 

An accommodation is

reasonable and necessary under the ADA only when it enables the employee to

perform the essential functions of her position. 

.

      Discrimination against a qualified individual includes the failure to make a

reasonable accommodation to the known physical or mental limitations of the

individual, unless the accommodation would cause the employer undue hardship.

42 U.S.C. § 12112(b)(5)(A); 

. The burden of identifying

an accommodation that would allow the employee to perform the essential

functions of her job rests with the employee, as does the ultimate burden of

persuasion on showing that the accommodation is reasonable. Earl v. Mervyns,

Inc., 

, 1367 (11th Cir. 2000). The employee is not necessarily

entitled to the accommodation of her choice. See 

      The district court correctly concluded that a reasonable jury would have

been compelled to find that Abram’s physical presence at the front desk was an


                                         12
             Case: 14-11550     Date Filed: 01/29/2015   Page: 13 of 15


essential function of her position and that her request to work from home (where

she would not have been able to perform this essential function of her position),

was for no reasonable accommodation. Fulton County asserted that Abram’s

physical presence at the front desk was an essential function of her position, and it

supported its assertion with an affidavit from Abram’s direct supervisor containing

testimony to that effect. Under the ADA, the district court was required to

consider Fulton County’s judgment about the essential functions of Abram’s

position. 42 U.S.C. § 12111(8). Abram is correct that Fulton County’s written job

description for the Administrative Coordinator I position did not provide that

physical presence at the front desk was an essential function of the position.

See 

own evidence showed that she covered the front desk

regularly from April 2006 onward.

      Contrary to Abram’s contentions on appeal, the record did not contain

evidence that Fulton County allowed its employees, particularly those who served

as front-desk receptionists, to telework or that Fulton County had a practice of

hiring temporary workers to cover the front desk. In addition, Abram’s own

evidence (including front-desk schedules from December 2006 onward showing

her working at least a two-hour shift at the front desk almost every day) contradicts

her assertion on appeal that she spent a small amount of time at the front desk and

that she was not scheduled to cover it daily. While the other evidence Abram cites


                                          13
             Case: 14-11550     Date Filed: 01/29/2015    Page: 14 of 15


may have tended to show that Fulton County had other employees who could have

covered the front desk in her absence, it did not substantiate her contention that

covering the front desk was no essential function of her position.



                                          (3)



      Abram argues that the district court erred in concluding that she presented

her constructive discharge claim for the first time in her brief in opposition to

Fulton County’s motion for summary judgment. She maintains that she raised the

constructive discharge claim in her complaint by way of her allegations that her

working environment had become so intolerable that she was forced to resign and

that she was forced to resign due to Fulton County’s failure to accommodate her

disability. She also argues that the district court erred in alternatively determining

that she failed to establish a prima facie case of constructive discharge.

      Even if Abram had pleaded a constructive discharge claim, she failed to

exhaust administrative remedies for the claim because she did not first present it to

the EEOC. See 42 U.S.C. § 2000e-5(e)(i); 

. While her

2009 EEOC charge mentioned her resignation, the charge alleged only that Abram

“had to resign due to health reasons”; not that she had been forced to resign. And

whatever the charge alleged, the district court correctly concluded that the record


                                          14
             Case: 14-11550     Date Filed: 01/29/2015   Page: 15 of 15


contained insufficient evidence that, as a result of Fulton County’s alleged

discrimination, Abram’s working conditions became so intolerable that a

reasonable person in her position would have been compelled then to resign.

      Accordingly, the district court’s grant of summary judgment for Fulton

County on all of Abram’s claims is AFFIRMED.




                                         15