WILLIAM ALSUP, District Judge.
In this putative class action for alleged violations of wage and hour laws, plaintiffs move to certify three separate classes. For the reasons stated below, the motion is
Defendant Sprint/United Management Company sells mobile phone devices and services to retail customers. In February 2016, Sprint instituted a redesigned incentive compensation plan called the Sprint Promoter Score Adjustment program. This program centered on calculating a monthly "Sprint Promoter Score" for each Sprint retail store location. Sprint based the Sprint Promoter Score — which was designed to improve customer service and calculated on a store-wide level — on the aggregated results of customer surveys given after a customer's interaction with the store. The survey, for example, asked customers to rate how likely they were to recommend Sprint to friends or family on a scale of 0 to 10, with a score of 0-6 considered a "Detractor" result and a score of 9-10 considered a "Promoter" result. The number of "Detractor" survey results subsequently affected a store's overall Sprint Promoter Score for that month (Dkt. No. 31-1 at 15:8-23, 21:13-19, 22:3-11, 30:8-31:8).
Sprint also calculated "target" Sprint Promoter Scores for each retail location, which were calculated monthly at a national level based on store type. Under the program at issue, if a Sprint retail store location's Sprint Promoter Score met or exceeded the target score for that month, then the individual commissions of that store's employees remained unaffected. If, however, the store's Sprint Promoter Score fell below the target score, then Sprint decreased the individual commissions of that store's employees by 10 percent (id. at 29:3-18).
In March 2017, Sprint eliminated the Sprint Promoter Score Adjustment program due to negative feedback from employees and the program's overall lack of impact (id., Haines Decl., Exh. C).
Plaintiffs Joshua Caudle and Krystle White — a former store manager and lead retail consultant, respectively — worked in various northern California Sprint retail store locations. They assert that the 10 percent "across-the-board deduction from employees' individual earned commission" was based on factors outside the individual employees' control and unrelated to any individual employees' efforts regarding a particular sale or transaction. Thus, according to plaintiffs, these 10 percent deductions from employees' commissions under the Sprint Promoter Score Adjustment program (in effect from February 2016 to March 2017) were unlawful deductions from earned wages under California Labor Code Sections 221-23 (Dkt. No. 29 ¶¶ 3, 9-10, 12).
Based on this theory, the operative complaint asserted the following five claims for relief: (1) unlawful deductions from wages; (2) wage statement violations; (3) waiting time penalties; (4) unfair competition practices; and (5) PAGA civil penalties (id. ¶¶ 22-44).
Plaintiffs now seek to represent current and former Sprint employees in California and certify the following three classes pursuant to Federal Rules of Civil Procedure 23(a) and 23(b)(3):
The first class plaintiffs seek to certify is directly based on Sprint's policy at issue (i.e., the Sprint Promoter Score Adjustment program). The latter two classes plaintiffs seek to certify are derivative of the first class (Dkt. No. 31 at 3). This order follows full briefing and oral argument.
Class certification is appropriate when a plaintiff can show that all of the prerequisites of Rule 23(a) and one of the requirements of Rule 23(b) has been met. Abdullah v. U.S. Sec. Assocs., Inc., 731 F.3d 952, 956-57 (9th Cir. 2013). Rule 23(a) considers whether "(1) the class is so numerous that joinder of all members is impracticable; (2) there are questions of law or fact common to the class; (3) the claims or defenses of the representative parties are typical of the claims or defenses of the class; and (4) the representative parties will fairly and adequately protect the interests of the class."
Plaintiffs seek certification under Rule 23(b)(3), which requires them to show that "questions of law or fact common to class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fairly and efficiently adjudicating the controversy."
Sprint does not appear to dispute that plaintiffs have satisfied the requirements for numerosity, adequacy, or superiority for any of the three proposes classes. Rather, as to the first proposed class ("Unlawful Deductions — SPS Class"), Sprint opposes certification on the contention that the deductions were pursuant to a facially lawful policy. As to the two other derivative proposed classes ("Wage Statement" and "Waiting Time" classes), Sprint opposes certification based on plaintiffs' alleged lack of both standing and typicality due to res judicata.
All of the proposed classes — all of which encompass approximately 1,420 to 2,684 members — satisfy the numerosity requirement (see Dkt. No. 31 at 15).
A proposed class representative is adequate if they "will fairly and adequately protect the interests of the class." Rule 23(a)(4). Our court of appeals has explained that a representative meets this standard if they (1) have no conflicts of interest with other class members, and (2) will prosecute the action vigorously on behalf of the class. Staton v. Boeing Co., 327 F.3d 938, 957 (9th Cir. 2003).
Nothing in the record suggests that plaintiffs' interests deviate from the interests of other class members — plaintiffs and other class members seek to recover from the same alleged violations in the same manner based on the same policies and practices by Sprint. Nor does it suggest any risk that plaintiffs (or their counsel) would fail to prosecute the action vigorously on behalf of the class. Accordingly, this order finds that plaintiffs are adequate representatives for the proposed classes.
Commonality is satisfied if "there are questions of law or fact common to the class." Rule 23(a)(2). "A common contention need not be one that will be answered, on the merits, in favor of the class. It only must be of such a nature that it is capable of classwide resolution." Alcantar v. Hobart Serv., 800 F.3d 1047, 1053 (9th Cir. 2015) (citations omitted). Class certification under Rule 23(b)(3) requires a showing that common questions "predominate over any questions affecting only individual members."
Here, plaintiffs pursue two categories of claims on which to certify class: (1) allegedly unlawful wage deductions based on the Promoter Score Adjustment program, and (2) claims derivative of the first claim (i.e., wage statement and waiting time claims).
These claims turn on the legality (or illegality) of the deductions applied on a uniform basis under the Promoter Score Adjustment program at issue. In an attempt to dispute commonality, Sprint concentrates its fire on the merits of plaintiffs' claims, arguing that class certification should be denied because the program at issue is "a facially lawful policy . . . leaving nothing further for the trier of fact to decide on common (or any) proof" (Dkt. No. 37 at 6). A ruling on the merits at this stage, however, would be improper. While class certification analysis "may `entail some overlap with the merits of the plaintiff's underlying claim," it does not grant "license to engage in free-ranging merits inquiries at the certification stage." Amgen Inc. v. Conn. Ret. Plans & Tr. Funds, 568 U.S. 455, 465-66 (2013). "Merits questions may be considered to the extent — but only to the extent — that they are relevant to determining whether" plaintiffs have satisfied the requirements for class certification. Ibid. (emphasis added).
Sprint relies on Clemens v. Hair Club for Men, LLC, No. C 15-01431 WHA, 2016 WL 1461944, at *5 (N.D. Cal. Apr. 14, 2016), for the proposition that "[a]though the common questions . . . need not be resolved in favor of the class to support certification, it is nevertheless appropriate to probe behind plaintiffs' theory and consider the merits of the case to the extent consideration of the requirements of Rule 23 is `enmeshed in the factual an legal issues' presented on the merits." In denying certification on a meal and rest period claim, that order noted that the plaintiffs' first theory of liability was based on the "bald assertion" that the defendant's policy was unlawful — meaning that the case would likely turn on their second theory, under which individualized questions would have predominated. Ibid.
Here, in contrast, the requirements of common questions and predominance of those common questions are not enmeshed in the factual and legal issues presented on the merits. The existence of common questions as to the alleged unlawfulness of the uniformly-applied Promoter Score Adjustment program — a claim more colorable than that of the plaintiffs' "bald assertion" in Clemens — and the predominance of those common questions in this case are readily apparent on the face of plaintiffs' claims. And, as plaintiffs point out, Sprint's class-wide defense as to the legality of the policy further emphasizes the existence of a common question of law readily capable of class-wide adjudication. If Sprint is correct, then Sprint will reap the benefit of a class-wide victory.
Sprint's citations to Coleman v. Jenny Craig, Inc., No. C 11-01301 MMA, 2013 WL 6500457, at *11 (S.D. Cal. Nov. 27, 2013) (Judge Michael Anello), and Washington v. Joe's Crab Shack, 271 F.R.D. 629, 641 (N.D. Cal. 2010) (Judge Phyllis Hamilton), are similarly unavailing. Both Coleman and Washington involved indisputably lawful official policies. Instead, the issue was whether there existed unofficial policies and practices at various centers and stores, as the plaintiffs alleged, that deviated from the official policies — which, in turn, would have involved individualized inquiries and thereby destroy the predominance of a common question. Coleman, 2013 WL 6500457, at *12; Washington, 271 F.R.D. at 640. No such issue lurks in the instant motion. Rather, this action involves the disputed legality of a common policy that Sprint itself acknowledged it followed.
Accordingly, plaintiffs have satisfied the requirements of common questions and their predominance under Rule 23(a)(2) and (b)(3) for all three proposed classes.
Rule 23(b)(3) requires that, in addition to the predominance of common questions, a class action be "superior to other available methods for fairly and efficiently adjudicating the controversy." The rule further provides the following pertinent factors:
Here, Sprint does not dispute that a class action would be superior to other methods for adjudicating the claims at issue. A single proceeding in this forum will be far more efficient than adjudicating hundreds of individual claims, which are all based on the same legal theory and overlapping evidence. This order therefore finds that a class action would be superior to individual actions for the adjudication of plaintiffs' claims.
Typicality is satisfied if "the claims or defenses of the representative parties are typical of the claims or defenses of the class." Rule 23(a)(3). "The test of typicality is whether other members have the same or similar injury, whether the action is based on conduct which is not unique to the named plaintiff[], and whether other class members have been injured by the same course of conduct." Wolin v. Jaguar Land Rover N. Am., LLC, 617 F.3d 1168, 1175 (9th Cir. 2010) (citation omitted). "Under the rule's permissive standards, representative claims are `typical' if they are reasonably co-extensive with those of absent class members; they need not be substantially identical." Hanlon, 150 F.3d at 1020.
Here, Sprint disputes typicality as to the two derivative proposed classes (the wage statement and waiting time classes) on the contention that plaintiffs allegedly lack standing to recover those claims and are subject to the "unique" defense of res judicata.
The gravamen of Sprint's argument involves a prior settlement that allegedly prevents plaintiffs from asserting these derivative claims. Sprint argues that, as class members of the settlement in Salamanca v. Sprint/United Management Company, No. C 15-05084 (N.D. Cal. Mar. 9, 2018) (Judge Jeffrey White), plaintiffs released the wage statement and waiting time claims and are thus barred under res judicata from asserting these claims in the instant action.
Plaintiffs counter by arguing that Sprint is judicially estopped from asserting that plaintiffs released their derivative claims in the Salamanca settlement. This order agrees.
"Judicial estoppel is an equitable doctrine that precludes a party from gaining an advantage by asserting one position, and then later seeking an advantage by taking a clearly inconsistent position." Hamilton v. State Farm Fire & Cas. Co., 270 F.3d 778, 782 (9th. Cir. 2001). When asked to apply judicial estoppel, courts may consider whether (1) a party's former position is clearly inconsistent with its current position; (2) whether the party persuaded the court to accept its original position such that judicial acceptance of the party's current position would create "the perception that either the first or second court was misled"; and (3) whether the party who switched positions would "derive an unfair advantage or impose an unfair detriment on the opposing party if not estopped." Id. at 782-83 (quoting New Hampshire v. Maine, 532 U.S. 742, 750-51 (2001)).
First, plaintiffs point to joint supplemental briefing in Salamanca filed in response to Judge White's request for more information regarding, inter alia, the scope of the then-proposed settlement agreement. There, the plaintiffs asserted that Sprint violated various wage and hour laws based on its alleged failure to pay accrued vacation days, including "floating holidays," upon termination. As here, the plaintiffs in Salamanca asserted similar derivative wage statement and waiting time claims (Dkt. No. 31-4, Exh. A at 2).
Before preliminarily approving the settlement agreement, Judge White — troubled by the potentially expansive release language in the initial proposed settlement agreement — specifically inquired as to release's scope as follows (id. at 4-5) (emphasis added) (citations omitted):
Judge White further ordered the parties to "address the reasonableness of the release, including whether . . . the language of the release should be modified to clarify that the release only applies to claims related to or arising out of Defendant's alleged treatment of accrued vacation time" (id. at 5) (emphasis added).
The parties subsequently jointly responded with the affirmation that the release was "intended to encompass claims that are based on the actual allegations of the complaint and claims based on the identical factual predicate as that underlying the claims in the settled action" (Dkt. No. 31-4, Exh. B at 4). The parties further represented to Judge White that "the release d[id] not encompass wage claims unrelated to claims for unpaid vacation and floating holidays" (ibid.). The parties accordingly updated their "Released Claims" language to reiterate that the release stemmed from the unpaid vacation and floating holidays factual allegations as follows:
Sprint argues that the Salamanca parties allocated a portion of the settlement funds toward derivative claims such as waiting time penalties and, as such, is entitled to claim preclusion on those claims (Dkt. No. 37 at 16). True, settlement funds in Salamanca were apportioned for such derivative claims. And, as Sprint point out, the Salamanca parties did not specifically change the final release claim language with respect to the derivative claims.
The parties (including Sprint), however, responded to Judge White's direct inquiry — which specifically called out as examples the derivative claims also at issue in the instant motion — by affirming that the scope of release was limited to claims related to the "accrued vacation time" subject matter of that case. The parties' representations to Judge White thus indicated that those funds encompassed those derivative claims only in connection with the alleged mishandling of accrued vacation days. And, as derivative claims, it is now natural to interpret the narrowed scope of released claims to similarly narrow the scope of claims derivative to the specific alleged wage claims. Indeed, the joint response, for example, explicitly limited the wage statement settlement amount to "one inaccurate wage statement," i.e., the last wage statement, as the accrued floating holidays at issue were not "wages earned" under Section 226(a) until an employee's termination (Dkt. No. 31-4, Exh. B. at 3). Thus, the full record as a whole in Salamanca shows that Sprint's asserted res judicata defense here is "clearly inconsistent" with its previous position before Judge White, who was explicitly concerned about the very gimmick attempted here.
Second, Judge White subsequently approved the proposed settlement agreement in Salamanca based on the parties' joint responses. Third, Sprint would "derive an unfair advantage" if, having obtained settlement approval in Salamanca by appeasing Judge White's concerns by representing a narrowed scope of release, it could successfully assert a res judicata defense to bar plaintiffs' present derivative claims based on unrelated factual allegations. This order therefore finds that Sprint is judicially estopped from asserting res judicata as to plaintiffs' derivative claims at issue in the instant motion.
Accordingly, this order finds that plaintiffs have standing to bring the wage statement and waiting time claims and satisfied the typicality requirement as to all three proposed classes.
Both sides request judicial notice of various documents previously filed in three other cases involving class action settlements with Sprint (Dkt. Nos. 31-4, 41). Neither side opposes. A court may judicially notice a fact that is not subject to reasonable dispute because it "can be accurately and readily determined from sources whose accuracy cannot reasonably be questioned." FRE 201(b). Accordingly, the requests for judicial notice of documents are
Sprint also objects to several items of evidence submitted with plainitffs' motion. Because consideration of the objected-to materials does not impact the outcome of this order, Sprint's objections are
For the foregoing reasons, plaintiff's motion for class certification is
These class definitions shall apply for all purposes, including settlement. Plaintiffs Joshua Caudle and Krystle White are hereby
By