YVONNE GONZALEZ ROGERS, District Judge.
Plaintiff LaTonya R. Finley brings this action against defendant Capital One Bank (USA), N.A. ("Capitol One").
Plaintiff filed a three-page amended complaint on April 26, 2017, alleging one count under the FCRA. (Dkt. No. 86, First Amended Complaint ("FAC").) Plaintiff alleges generally that Capital One, as a furnisher of information to CRAs, reported "derogatory information about plaintiff." (Id. ¶ 5.) Plaintiff also contends that Capital One "failed to conduct an investigation of plaintiff [sic] written dispute and provide the results of an investigation to plaintiff within the 30 days period as required by 15 U.S.C. § 1681s-2." (Id. ¶ 10.)
Capital One now moves to dismiss the FAC. (Dkt. No. 87.) Plaintiff filed her opposition brief on May 30, 2017.
Plaintiff's claim arises from alleged violations of the FCRA. In her three-page amended complaint, plaintiff avers that Capitol One reported "derogatory information about plaintiff" and "furnished false or misleading representations . . ." to one or more CRAs. (FAC ¶ 5.) Finley further alleges that she "disputed the inaccuracy of the derogatory information."
A motion to dismiss under Rule 12(b)(6) tests the legal sufficiency of the claims alleged in the complaint. Ileto v. Glock, Inc., 349 F.3d 1191, 1199-1200 (9th Cir. 2003). "Dismissal can be based on the lack of a cognizable legal theory or the absence of sufficient facts alleged under a cognizable legal theory." Balistreri v. Pacifica Police Dep't, 901 F.2d 696, 699 (9th Cir. 1990). All allegations of material fact are taken as true and construed in the light most favorable to the plaintiff. Johnson v. Lucent Techs., Inc., 653 F.3d 1000, 1010 (9th Cir. 2011). To survive a motion to dismiss, "a complaint must contain sufficient factual matter, accepted as true, to `state a claim to relief that is plausible on its face.'" Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 557 (2007)).
Capital One asserts that plaintiff fails to state a claim under the FCRA. To state such a claim against a "furnisher"—i.e., Capital One—a plaintiff must plead, with enough facts, that (1) the furnisher provided inaccurate information to a CRA; (2) a CRA notified the furnisher of the dispute; and (3) the furnisher failed to conduct a reasonable investigation into the accuracy of the disputed information. Hernandez v. Wells Fargo Home Mortg., No. 2:14-CV-1500 JCM VCF, 2015 WL 1204985, at *2 (D. Nev. Mar. 16, 2015) (citing Middleton v. Plus Four, Inc., No. 2:13-CV-01421-GMN-GW, 2014 WL 910351, at *3 (D. Nev. Mar. 7, 2014)); see also Gorman v. Wolpoff & Abramson, LLP, 584 F.3d 1147, 1154-61 (9th Cir. 2009). Finally, a plaintiff must allege facts that show that the defendant furnisher acted either willfully or negligently. See Gorman, 584 F.3d at 1154. The Court addresses each of the four requirements below.
First, to state a claim against a furnisher under section 1681s-2(b) of the FCRA, a plaintiff must allege that an "actual inaccuracy exists" on her credit report. Keller v. Experian Info. Sols., Inc., No. 16-CV-04643-LHK, 2017 WL 130285, at *5 (N.D. Cal. Jan. 13, 2017) (citing Carvalho v. Equifax Info. Servs., LLC, 629 F.3d 876, 890 (9th Cir. 2010)). "Thus, even if a furnisher . . . fails to conduct a reasonable investigation . . . . if a plaintiff cannot establish that a credit report contained an actual inaccuracy, then the plaintiff's claims fail." Id. (internal quotation marks omitted).
Here, the FAC does not identify what inaccurate information Capital One furnished to the CRAs Equifax, TransUnion, and Experian. Plaintiff simply alleges that Capitol One reported "derogatory information" including "false or misleading representations of debt." (FAC ¶¶ 5, 11.) This is not sufficient. As the Court stated in its Order Granting MJOP, plaintiff must allege the inaccurate information which Capital One provided to a CRA. Finley has not done so, and for that reason alone defendant's motion to dismiss is
The second element of a claim under the FCRA requires plaintiff to allege facts indicating that the CRA notified the furnisher of the dispute over the inaccurate information. See 15 U.S.C. § 1681s-2. Under section 1681s-2, a furnisher's responsibilities are not triggered unless the furnisher receives "notice . . . of a dispute with regard to the completeness or accuracy of any information provided by [the furnisher] to a [CRA] . . . ." (Id.)
Here, plaintiff does not allege that any CRAs notified Capital One of plaintiff's dispute. To the contrary, Finley alleges that she notified Capitol One of the dispute." (FAC ¶ 7.) This is not sufficient.
Third, a plaintiff must allege that the furnisher failed to conduct a reasonable investigation after being notified of the alleged inaccuracy by a CRA. See Gorman, 584 F.3d at 1156 (holding that a furnisher's investigation pursuant to section 1681s-2(b)(1)(A) may not be unreasonable). Furthermore, a plaintiff must allege that the furnisher's investigation was indeed unreasonable. See, e.g., Abbot v. Experian Info. Sols., Inc., 179 F.Supp.3d 940, 945 (N.D. Cal. 2016) ("Plaintiff's conclusory allegation that [the furnisher] `failed to conduct a reasonable [investigation]' is insufficient to plausibly allege that [the furnisher] conducted an unreasonable investigation in violation of the FCRA . . . .").
Here, plaintiff simply alleges that "Capital One . . . failed to complete an investigation" of plaintiff's dispute. Again, this is not enough because plaintiff fails to plead that the investigation followed notification by a CRA. Further, plaintiff must allege why the investigation was unreasonable. Similarly, plaintiff's bare allegation that it did not provide the results of the investigation within 30 days is not sufficient. An investigation is not unreasonable simply because its conclusion is unfavorable to the consumer, "even if that conclusion turns out to be inaccurate." Gorman, 584 F.3d at 1161. The Court finds that plaintiff has not alleged any grounds supporting an inference that the investigation was unreasonable. Plaintiff has therefore not alleged this element.
Fourth, a plaintiff must allege facts supporting a plausible inference that the furnisher acted willfully or negligently with respect to any purported FCRA violation. Id. at 1154 ("The FCRA expressly creates a private right of action for willful or negligent noncompliance with its requirements."). Here, plaintiff does not allege any facts that give rise to a plausible inference that Capitol One acted willfully or negligently. Therefore the claim fails for this reason as well.
For the foregoing reasons, plaintiff fails to state a claim under the FCRA. Defendant's motion is
For the reasons stated herein, the Court
This Order terminates Docket Nos. 87 and 89. As all other defendants have been dismissed, the Clerk shall close the file.