ROBERT E. BLACKBURN, District Judge.
This matter comes before me on
1. Plaintiff designs, develops, and conducts web-based and in-person training focusing on occupational health and safety and remediation. It has used the name "Compliance Solutions" in commerce since its inception in 1995.
2. In 2010, plaintiff registered the trademark "Compliance Solutions: Today's Training . . . Tomorrow's Solution." (
3. Defendant Kyle Knebel was employed by plaintiff as a customer sales representative. In October, 2010, while still employed by plaintiff, Mr. Knebel and his father formed defendant Safety Helpers, LLC. Mr. Knebel resigned his employment with plaintiff in April, 2011. Safety Helpers is a direct competitor of plaintiff.
4. Plaintiff filed this lawsuit after it became aware that Mr. Knebel had acquired the domain name "ComplianceSolutionsUSA.com" and was operating a website under that name. Mr. Knebel allegedly also had acquired 17 different domain names, all incorporating, with minor variations, the terms "Compliance Solutions."
5. Plaintiff herein alleges claims for trademark infringement under the Lanham Act, 15 U.S.C. §§ 1125(a)(1)(A) & (d)(1)(A), and Colorado state trademark law, as well as state law claims for unfair competition and violation of the Colorado Consumer Protection Act, § 6-1-101 et seq., C.R.S.
6. On February, 7, 2014, plaintiff filed a motion seeking to enjoin defendants from using plaintiff's mark in commerce. (
7. By order entered that same day, the court granted the parties' stipulated motion and entered an order based thereon. That order provides, in relevant part,
(
8. On or about March 31, 2014, plaintiff learned that defendants were using the designation "Compliance Solvers by Safety Helpers, LLC" on websites, Facebook, Twitter, Zvents, LinkedIn, and blogspot, among others. (
9. The first segment of this designation — "Compliance Solvers" — is similar to the portion of plaintiff's mark— "Compliance Solutions" — covered by the court's order. (
10. Despite plaintiff's demand, defendants continue to use the "Compliance Solvers by Safety Helpers, LLC" designation in marketing and otherwise.
11. Safety Helpers' business overlaps plaintiff's to a significant extent, and the two companies are direct competitors in the industry of Internet-based occupational safety training. However, unlike plaintiff — which also engages in telemarketing to sell services to new and existing customers — Safety Helpers attracts business entirely through the Internet.
12. The term "compliance" is used throughout the industry in which both parties operate to describe the type of services they offer. Use of that term therefore is at least helpful in directing interested customers to these services. Indeed, Jeffrey Kline, president of Compliance Solutions, testified that when his company first established an Internet presence in 1998, the domain name "Compliance Solutions" was not available. Plaintiff's website is
13. Following entry of the court's February 18 order, Mr. Knebel immediately ceased using the compliancesolutionsusa.com website. Nevertheless, he testified that he felt he still needed a domain name that included the term "compliance" because that term is descriptive of the type of services he offers.
14. Thus, following entry of the court's order, Mr. Knebel consulted
15. Ultimately, however, Mr. Knebel found one domain name available for purchase — Compliance Solvers. Mr. Knebel Googled "Compliance Solvers" and found no evidence that plaintiff had never used those terms in marketing its services. (
16. Mr. Knebel then consulted his attorney. Based on advice of counsel, Mr. Knebel determined that using "Compliance Solvers by Safety Helpers, LLC" would not violate the order. Mr. Knebel included the designation "by Safety Helpers, LLC" with his use of the name Compliance Solvers across his online platforms in an abundance of caution, even though he testified that doing so makes his website "look terrible."
17. Mr. Knebel acknowledged that he did not contact the court or plaintiff or plaintiff's counsel to inquire as to their respective positions regarding the propriety vel non of his making use of the "Compliance Solvers by Safety Helpers, LLC" name or operating websites incorporating that name in the domain and/or the content thereof.
18. Mr. Kline testified that a recent Google search for his company's name returned a result for the Compliance Solvers by Safety Helpers, LLC, website.
19. Although Mr. Knebel has registered the domain name "compliancesolutions.training" (Hrg. Exh. 13), the site is not and has never been in use and is presently nonoperational.
20. There was no credible evidence to suggest that a business listing for "Compliance Solutions USA" posted on
21. There was no evidence presented that any actual or potential customer of plaintiff was confused by the similarities between "Compliance Solutions" and "Compliance Solvers by Safety Helpers, LLC." Nor was there any evidence suggesting that plaintiff has lost business or revenue or that its corporate goodwill has been impaired or affected by defendants' adoption of the name "Compliance Solutions by Safety Helpers, LLC."
22. Mr. Kline testified that his company has spent "about $11,000, $12,000, right around there" in attorney fees to prosecute the instant motion. Plaintiff also submitted in evidence a copy of its April, 2014, bill from its attorneys in the amount of $5,681.00. (Hrg. Exh. 11.) Entries in that bill show that lead counsel for plaintiff expended time (at a rate of $485/hour) on some matters that might have more properly been assigned to a junior attorney or paralegal and thus evidences some lack of billing judgment.
1. I have jurisdiction over this case pursuant to 28 U.S.C. §§ 1331 (federal question), 1338(a) (Lanham Act), and 1367(a) (supplemental jurisdiction). I have authority to punish violation of my duly issued orders by civil contempt pursuant to 18 U.S.C. § 401(3) and the court's inherent authority.
2. "Civil contempts provide a remedy for a party who has been injured by the violation of a court order."
3. "Sanctions for civil contempt may only be employed for either or both of two distinct remedial purposes: (1) to compel or coerce obedience to a court order . . .; and (2) to compensate the contemnor's adversary for injuries resulting from the contemnor's noncompliance[.]"
4. Plaintiff here seeks coercive contempt sanctions, which "look to the future and are designed to aid the plaintiff by bringing a defiant party into compliance with the court order."
5. Defendants have been provided proper notice and the hearing required by law prior to the consideration of a finding of civil contempt.
6. Two witnesses testified at the hearing: Jeffrey Kline, president of Compliance Solutions; and defendant Kyle Knebel, founder of Safety Helpers. In determining the credibility and weight to be given to each witness who testified during the hearing, the court considered all facts and circumstances shown by the evidence that affected the credibility of each witness, including the following factors: the witness's means of knowledge, his ability to observe, and his strength of memory; the manner in which each witness might be affected by the outcome of the trial; the relationship each witness has to either side in the case; and the extent to which each witness is either supported or contradicted by other evidence presented.
7. A finding of civil contempt is proper where (1) a valid court order existed; (2) the respondent had knowledge of that order; and (3) the respondent disobeyed that order.
8. There is no dispute here that a valid court order existed and that Mr. Knebel had knowledge of that order. Thus, the only issue to be resolved is whether defendants' use of "Compliance Solvers by Safety Helpers, LLC" violates that order. I find and conclude that plaintiff has not carried its burden of proof to establish such a prima facie violation by clear and convincing evidence.
9. The touchstone of liability for trademark infringement is whether defendants' use of the designation "Compliance Solvers by Safety Helpers, LLC" "`is likely to cause confusion' in the marketplace concerning the source of the different products.'"
10. In assessing the first factor, the court must examine the sight, sound, and meaning of the marks "in the context of the marks as a whole as they are encountered by consumers in the marketplace."
11. There can be little question but that the first portion of "Compliance Solvers by Safety Helpers, LLC" is similar in sight, sound, and meaning to "Compliance Solutions." The first term — compliance — is plainly identical, and the second has a similar sound and meaning, and indeed, derives from the same linguistic root — "solving" a problem is the act or process of finding "solutions."
12. Nevertheless, Mr. Knebel testified — credibly, in this court's estimation — that the term "compliance" is used throughout the industry to describe the type of services offered by both plaintiff and defendants. Although the present motion is not the appropriate vehicle to make a determination as to whether that term is or has become generic for purposes of plaintiff's trademark claims,
13. Mr. Kline testified that when he performed a Google search for his company's name, the Compliance Solvers by Safety Helpers, LLC, website appeared in the results. However, there was nothing in this testimony or otherwise — other than Mr. Kline's own rank speculation — to suggest that the similarities in the two names has caused any actual or potential customers to be confused or otherwise to associate defendants' business with Compliance Solutions. Nor was their any evidence presented to suggest that plaintiff had suffered any actual loss of business or revenue as a result of defendants' use of the designation "Compliance Solvers by Safety Helpers, LLC."
14. There was no credible evidence to support plaintiff's assertion that Mr. Knebel's intent in adopting "Compliance Solvers by Safety Helpers, LLC" was to trade off the goodwill of Compliance Solutions. Mr. Knebel described in detail his reasons for acquiring the Compliance Solvers domain name and the process he undertook to ensure that he was within the bounds of the court's order prior to acquiring and using the name. The court finds this testimony fully credible. Nothing else in the record before the court suggests that Mr. Knebel intended to appropriate plaintiff's corporate goodwill, much less that plaintiff's goodwill has been adversely effected by defendants' use of the designation "Compliance Solvers by Safety Helpers, LLC."
15. Plaintiff's suggestion that inclusion of the phrase "by Safety Helpers, LLC" in conjunction with the Compliance Solvers name offers no defense to a charge of infringement overstates the law. There is no firm and fast rule as to whether addition of a "house mark" will forestall a finding of infringement, and each case must be judged on its own facts, based on "comparison of the conflicting marks as a whole:"
4 McCarthy,
16. Based on the evidence presented here, I find and conclude that the inclusion of the terms "by Safety Helpers, LLC" in conjunction with the use of the Compliance Solvers name was intended to help further differentiate defendants' name from plaintiff's mark, not to sow confusion or to trade off plaintiff's goodwill. Indeed, Mr. Knebel includes the designation "by Safety Helpers, LLC" repeatedly throughout his various online fora despite the fact that doing so makes those sites "look terrible."
17. Nor do I find that Mr. Knebel's registration of the domain name "compliancesolutions.training" constitutes a violation of the court's order. The order expressly prohibits defendants from "making [] use" of a confusingly similar mark and/or "operating" a website with a confusingly similar domain name. Mr. Knebel is not presently using or operating the "compliancesolutions.training" website. Nothing in the order prevents him from registering such domain name.
18. Thus, I find that plaintiff has failed to prove by clear and convincing evidence that Mr. Knebel disobeyed the court's order by using a confusingly similar mark in any domain name or online social media, business, or networking account or site. The motion therefore must be denied.
19. Moreover, even if plaintiff had established a technical violation of the order, I would find no basis on which to find defendants in contempt.
20. Although a party's intent, and any associated good faith, is not relevant to a finding of contempt,
21. Here, the evidence establishes, clearly and convincingly, that Mr. Knebel took all reasonable steps and did in fact substantially comply with the court's order. I find credible Mr. Knebel's testimony that the term "compliance" is descriptive of the type of services Safety Helpers offers and that incorporation of that term in a domain name that would lead potential customers to the company's website is important to generating business. Mr. Knebel thus performed an exhaustive search for any available website domain names that incorporated the word "compliance." He testified credibly that "Compliance Solvers" was the only domain name that resulted from this research. He then plugged the words "compliance solvers" into a search engine and found that plaintiff had never used those two terms together in its marketing. Going further, he consulted counsel and received advice that led him to conclude that he could use domain names including this particular combination of words without running afoul of the order. Finally, he affixed the further clarifying designation "by Saftey Helpers, LLC" to all uses of "Compliance Solvers" to dispel any notion that his business was associated with plaintiff's company. I thus find and conclude by clear and convincing evidence that Mr. Knebel's actions in adopting the Compliance Solvers by Safety Helpers, LLC, name were based on a good faith, reasonable interpretation of the court's February 18 order.
22. Plaintiff's intimation that such a conclusion is insupportable because Mr. Knebel did not contact opposing counsel or the court prior to adopting the Compliance Solvers by Safety Helpers, LLC, name is without merit. It defies logic to suggest that a party to litigation is required to ask his opponent's permission in circumstances such as these — the answer seems a foregone conclusion
23. A finding of contempt therefore would not be warranted even if plaintiff had established a violation of the court's order.
In any event, plaintiff has failed to prove entitlement to the recovery of such costs: