EVELYN J. FURSE, Magistrate Judge.
Defendant Peak Restaurant Partners (Peak) moves the Court
Courts grant summary judgment when the record demonstrates "no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." Fed. R. Civ. P. 56(a). Only facts "essential to the proper disposition of a claim" qualify as material.
The undersigned considers the following facts in making its recommendation on the Motion for Summary Judgment. All facts come from the parties' briefings and accompanying exhibits. The undersigned resolves all disputed issues of material fact in favor of Ms. Merriam.
Ms. Merriam worked in the restaurant business since 1998 and as a general manager at various restaurants. (Opp'n, Statement of Facts (Facts) ¶ 1, ECF No. 48; Def.'s Reply in Supp. of Summ J. (Reply), Peak's Resp. to Pl.'s Statement of Facts (Facts) 3, ECF No. 60.) In May 2011, Ms. Merriam served as a general manager at the Orem, Utah IHOP restaurant when Peak acquired the franchise. (Opp'n, Facts ¶¶ 10-11, ECF No. 48; Reply, Facts 3, ECF No. 60.)
After Peak acquired the store, Ms. Merriam reported to Area Director Oscar Dominguez. (Opp'n, Facts ¶ 13, ECF No. 48; Reply, Facts 3, ECF No. 60.) Mr. Dominguez described Ms. Merriam as a consistent manager who was receptive to his coaching, which would sometimes result in improvement. (Opp'n, Facts ¶¶ 15-16, ECF No. 48; Reply, Facts ¶¶ 15-16, ECF No. 60.) On August 6, 2011, Mr. Dominguez gave Ms. Merriam's store the "WOW pin," which represented the store's receptiveness to feedback and ability to work as a team. (Opp'n, Facts ¶ 17, ECF No. 48; Reply, Facts ¶ 17, ECF No. 60.) On September 2, 2011, Mr. Dominguez sent a Peak-wide e-mail recognizing Ms. Merriam and her team for receiving a perfect health inspection. (Opp'n, Facts ¶ 18, ECF No. 48; Reply, Facts ¶ 18, ECF No. 60.) Mr. Tomlinson, Peak's President, also sent an e-mail stating "And by the way — this is a 100% score! Just thought I would pat them on the back!!" (E-mail from Tomlinson to SM IHOP Restaurant Reports, Sept. 3, 2011, ECF No. 48-1 at 6.) On September 14, 2011, and November 7, 2011, Ms. Merriam's restaurant also scored high scores overall and in food sanitation and safety during anonymous internal health inspections (called Operational Assessment Reports ("OARs")). (Opp'n, Facts ¶¶ 37-38, ECF No. 48; IHOP Operational Assessment Report, Sept. 14, 2011, ECF No. 48-1 at 40; IHOP Operational Assessment Report, Nov. 11, 2011, ECF No. 48-1 at 38.)
Peak asserts the OARs Ms. Merriam submitted are "not in the form of admissible evidence, but even if [they] were, [Ms. Merriam's] performance in 2011 is not probative of whether her performance subsequently declined. (Reply, Facts ¶¶ 37-38, ECF No.60.) Peak, however, does not state a specific admissibility objection and does not contest the validity of Ms. Merriam's contention that she passed the OAR inspections in 2011. The undersigned further notes the Federal Rule of Civil Procedure 56(c)(2) permits a party to object to evidence submitted on summary judgment
When Peak needed to hire a new assistant manager for a restaurant in Springville, Utah, Ms. Merriam gave Mr. Dominguez a list of possible female candidates and also suggested Sean Nagel, a male employee. Mr. Dominguez told Ms. Merriam he wanted a male for the position and later apologized for making the comment. (Opp'n, Facts ¶ 21, ECF No. 48; Reply, Facts ¶¶ 20-21, ECF No. 60.) A different manager, Ms. Claudia Orozco, hired Mr. Nagel for that position. (Reply, Facts ¶ 21, ECF No. 60.)
Mr. Dominguez also inadvertently sent an e-mail disclosing all manager salaries. Through this e-mail, Ms. Merriam discovered she made less than other male general managers and less than one male assistant manager. (Opp'n, Facts ¶¶ 22, 50, ECF No. 48; Reply, Facts ¶¶ 22, 50, ECF No. 60; Salary Spreadsheet, ECF No. 60-7 at 12-13.) In December 2011, Ms. Merriam complained about the salary issue to Kathleen Zarit, Peak's human resources director, who said the President of Peak, Mr. Tomlinson would address salary discrepancies at the beginning of 2012, but Ms. Merriam's salary never changed. (Opp'n, Facts ¶¶ 22, 50, ECF No. 48; Reply, Facts ¶¶ 22, 50, ECF No. 60; Merriam Dep. 30:9-31:15, ECF No. 60-2.)
In December 2011, Claudia Orozco replaced Mr. Dominquez as Ms. Merriam's Area Director and served in that position through Ms. Merriam's resignation on June 10, 2012. (Opp'n, Facts ¶¶ 23-24, ECF No. 48; Reply, Facts ¶¶ 23-24, ECF No. 60.) During their initial interactions, Ms. Orozco told Ms. Merriam that Ms. Merriam was going to hate Ms. Orozco so much that Ms. Merriam would quit. (Opp'n, Facts ¶ 31, ECF No. 48; Reply, Facts ¶ 31, ECF No. 60.) Ms. Orozco apparently told another general manger that she and Mr. Tomlinson had a contest to see whom Ms. Orozco could get to quit first, Ms. Merriam or Ms. Lang. (Lang Decl. ¶ 13, ECF No. 48-1 at 20.) Peak objects to this declaration as more prejudicial than probative because it lacks specific instances of behavior. (Reply, Facts ¶ 30, ECF No. 60.) Ms. Lang's declaration is specific on this factual point, and the undersigned will consider it.
During the First Annual General Management Leadership meeting in February 2012, Ms. Orozco told Ms. Merriam and two other women she sat with to separate and sit away from each other. Ms. Orozco, however, did not tell any other groups to separate. (Opp'n, Facts ¶ 32, ECF No. 48; Reply, Facts ¶ 32, ECF No. 60;
Further, Ms. Orozco would speak in Spanish to Ms. Merriam's, and two other female managers', Spanish speaking staff without informing Ms. Merriam what they discussed. (Opp'n, Facts ¶ 34, ECF No. 48; Vilas Aff. ¶ 16, ECF No. 48-1 at 12; Lang Decl. ¶ 8, ECF No. 48-1 at 19; Reply, Facts ¶ 34, ECF No. 60.) Peak objects to these affidavits as more prejudicial than probative because they lack specific instances of behavior. (Reply, Facts ¶¶ 29-30, ECF No. 60.) Ms. Vilas's affidavit and Ms. Lang's declaration are specific on this factual point, and the undersigned will consider them.
Additionally, Peak refused to send Ms. Merriam to a general manager training even though Ms. Merriam requested to attend. Ms. Merriam further contends Peak did not send any female managers to the training. (Opp'n, Facts ¶ 33, ECF No. 48; Reply, Facts ¶ 33, ECF No. 60.)
Ms. Merriam also includes a number of facts, an affidavit, and a declaration reciting that other general managers thought Ms. Orozco "discriminat[ed] against white women." (Opp'n, Facts ¶¶ 25-30, ECF No. 48; Vilas Aff. ¶ 25, ECF No. 48-1 at 14; Lang Decl. ¶ 6, ECF No. 48-1 at 19.) Peak objects to these statements as inadmissible hearsay and more prejudicial than probative. (Reply, Facts ¶¶ 25-30, ECF No. 60.) Ms. Merriam offers these out of court statements to prove the truth of the matter asserted— that Ms. Orozco discriminated against women. These statements are inadmissible hearsay, but Ms. Merriam presumably could call these same witnesses at trial to make these same statements. Thus, Federal Rule of Civil Procedure 56(c)(2) permits Ms. Merriam to rely on these statements and affidavits for purposes of summary judgment. The general managers' statements that Ms. Orozco discriminated against white females draws a legal conclusion and to the extent they lack "specific instances of disparate treatment," the undersigned will not consider them.
On February 7, 2012, the restaurant Ms. Merriam served as general manager of received six critical violations and ultimately failed the Utah County Health Department's inspection. (Opp'n, Facts ¶¶ 39-40, ECF No. 48; Reply, Facts ¶¶ 39 - 40, ECF No. 60.) Ms. Merriam was on vacation at the time, and an assistant manager was left in charge when the inspection occurred. (
In early 2012, IHOP developed new food safety standards. On February 24, 2012, IHOP conducted an OAR of the restaurant and evaluated it under both the new and old food safety standards. Under the old safety standards, the restaurant received an overall rating of 95% and 90% in food safety and sanitation, respectively. (Opp'n, Facts ¶ 47, ECF No. 48; Ex. M, ECF No. 48-1 at 33.) However, the restaurant failed food safety and sanitation under IHOP's new food safety standards. (Ex. A-11, ECF No. 41-1 at 67-70.) The IHOP Account Management Team told Ms. Merriam that it would not use her score under the new standards to grade store performance and that Peak was "taking 2012 to help familiarize IHOP restaurants with the New OAR Evaluation containing a revised food safety section." (Opp'n, Facts ¶ 48, ECF No. 48; Ex. M, ECF No. 48-1 at 33; Tomlinson Aff. ¶ 17, ECF No. 60-7.)
On March 31, 2012, Ms. Orozco e-mailed Ms. Zarit with a list of areas where Ms. Merriam needed to improve. (Zarit Aff., Ex. 1, ECF No. 60-10 at 9.) That list included scheduling, ordering, inventories, coaching, delegating, training, budgeting, documentation, sales, cleanliness, and health inspections. (
On April 10, 2012, Ms. Merriam met with Ms. Zarit, the human resources director, and explained that Ms. Orozco created a hostile working environment and discriminated against white women. (Opp'n, Facts ¶ 51; Reply, Facts ¶ 51, ECF No. 60.) Peak thus knew about Ms. Merriam's gender discrimination and hostile work environment claims no later than April 10, 2012. On April 14, 2012, Ms. Orozco and another Area Director went to Ms. Merriam's restaurant and presented Ms. Merriam with a Performance Improvement Plan ("PIP") dated April 12, 2012. (Opp'n, Facts ¶ 54 - 56, ECF No. 48; Reply, Facts ¶ 54 - 56, ECF No. 60.) At that meeting Ms. Merriam complained that Ms. Orozco put her on the PIP in retaliation for her gender discrimination and hostile work environment claims. (
The PIP constituted discipline and threatened further disciplinary action, including termination if Ms. Merriam failed to improve substantially within sixty days. (Signed PIP dated Apr. 14, 2012 ("PIP"), ECF No. 41-1 at 32, 35.) The PIP threatens potential discharge when it states, "Lack of sufficient improvement can lead to disciplinary action up to and including termination." (PIP, ECF No. 41-1 at 32.) Further, the PIP acknowledges its disciplinary nature by including, "Failure to complete the Performance Improvement Plan may result in
Ms. Orozco gave Ms. Merriam consistently negative reviews over the next thirty days. Ms. Orozco claimed Ms. Merriam was always behind schedule on the improvements she needed to make, (Merriam Dep. 100:24-102:08, ECF No. 57-1), and Ms. Merriam's failed to follow directions to improve her restaurant's cleanliness, such as hand-washing techniques, (
On May 24, 2012, Ms. Merriam submitted her two weeks-notice that she would resign from her position at IHOP effective June 10, 2012. (Opp'n, Facts ¶ 71, ECF No. 48; Ex. F, ECF No. 48-1.) Ms. Merriam submitted her resignation letter once she secured another job. (Merriam Dep. 164:18, ECF No. 57-1.)
Ms. Merriam notes that on July 28, 2011, Chris Nelson, a similarly situated male general manager who reported to Ms. Orozco, "also received violations on his health inspection but did not receive a PIP." (Opp'n, Facts ¶¶ 72-73, Opp'n 46, ECF No. 48; Food Establishment Inspection Report, ECF No. 57-21; Reply, Facts ¶¶ 72-73, ECF No. 60.)
In most gender discrimination cases, where no direct evidence of discrimination exists, courts apply the three-step burden shifting framework established in
To establish a prima facie case of discrimination, Ms. Merriam must establish that: (1) she belongs to a protected class; (2) she suffered an adverse employment action; and (3) the adverse employment action occurred under circumstances giving rise to an inference of discrimination.
Peak concedes, for purposes of summary judgment that Ms. Merriam belongs to the protected class of women. (Mot. 6 n.1, ECF No. 41.) Peak does, however, contest whether Ms. Merriam suffered an adverse employment action. (
Peak contends Ms. Merriam cannot meet the second element of her prima facie case, showing she suffered an adverse employment action. (Mot. 5-6, 15-18, ECF No. 41.) Ms. Merriam contends her placement on a PIP and her subsequent negative progress reports reflect adverse employment action because they significantly changed her employment status—placing her at risk for termination and eliminating promotional opportunities. (Opp'n 45, ECF No. 48.) Ms. Merriam's claim that Peak discriminated against her because of her gender fails at the prima facie stage because Ms. Merriam cannot show she suffered an adverse employment action as a matter of law.
To establish adverse employment action, Ms. Merriam must show that Peak's conduct caused a "significant change in employment status, such as hiring, firing, failing to promote, reassignment with significantly different responsibilities, or a decision causing a significant change in benefits."
Peak contends that Ms. Merriam does not meet the second element of the prima facie case because placing Ms. Merriam on a PIP and giving her negative progress reports do not constitute adverse employment action. (Mot. 17, ECF No. 41.) Peak specifically argues that [n]either [Ms. Merriam's] pay nor her benefits were affected," and "written coaching, by itself, is not an adverse action." (
Courts recognize that placing an employee on a PIP, standing alone, does not rise to the level of an adverse employment action.
The PIP in the instant case is very similar to the PIP in
Peak's PIP reads, in relevant part:
(PIP, ECF No. 41-1 at 32.) Further, the PIP states,
(PIP, ECF No. 41-1 at 34.) The PIP further warned Ms. Merriam that "[f]ailure to complete the Performance Improvement Plan may result in further disciplinary action up to and including termination." (
The PIP plus the initial bad reviews did not constitute adverse action because the possibility of termination "was contingent on future developments, rather than being a present plan or decision."
Nothing in the record suggests Peak's actions humiliated Ms. Merriam, damaged her reputation, or a harmed her future employment prospects. Indeed, Ms. Merriam took the proactive step of finding new employment before Peak took any actions that could have that effect. In doing so, Ms. Merriam did not remain with Peak long enough to make out a prima facie case that its actions constituted anything other than normal employment actions.
Ms. Merriam relies on
Thus, the undersigned concludes Ms. Merriam's placement on the PIP and the subsequent negative progress reports do not constitute an adverse employment action sufficient to state a prima facie case of gender discrimination. Because Ms. Merriam cannot establish a prima facie case of gender discrimination, the undersigned RECOMMENDS the District Judge grant Peak summary judgment on Ms. Merriam's gender discrimination claim.
Title VII also prohibits an employer from "discriminat[ing] against" an employee . . . because that individual `opposed any practice' made unlawful by Title VII."
In its opening brief, Peak contends Ms. Merriam did not engage in a protected activity because her complaints did not mention gender based harassment or discrimination. (Mot. 23-24, ECF No. 41.) Ms. Merriam alleges she engaged in protected opposition when she complained to Peak's human resource director, Ms. Zarit, about what she perceived as gender discrimination against women and a hostile work environment and again when she complained about retaliation upon receiving the PIP. (Opp'n 33-34, ECF No. 48.) "Although no magic words are required, to qualify as protected opposition the employee must convey to the employer his or her concern that the employer has engaged in a practice made unlawful by [federal employment laws]. General complaints about company management and one's own negative performance evaluation will not suffice."
Peak contends Ms. Merriam must show adverse employment action to meet the second prima facie prong. (Mot. 9-10, ECF No. 41.) Peak does contest Ms. Merriam's ability to meet this prong. (Mot. 23-24, ECF No. 41.) Ms. Merriam contends the PIP and the subsequent negative performance reviews constitute materially adverse action. (Opp'n 33, 37, ECF No. 48.)
To clarify, in a retaliation case, the plaintiff need not show adverse employment action but rather materially adverse action.
The PIP instructed Ms. Merriam to meet with Ms. Orozco weekly, hold trainings for her staff to improve cleanliness, implement certain financial management controls and techniques, and meet certain financial goals. The PIP threatened further disciplinary action, including termination, if Ms. Merriam failed to improve substantially within sixty days. (PIP, ECF No. 41-1 at 32-36.) Ms. Merriam notes that none of the people placed on a PIP remain with Peak. (Opp'n, Facts ¶ 63, ECF No. 48; Orozco Aff. ¶¶ 13-14, ECF No. 60-8.) Further Ms. Orozco admits, "I have never given a PIP to somebody that doesn't get upset for receiving that." (Orozco Dep. 35:16-17, ECF No. 41-1.) Then once on the PIP, Ms. Orozco kept giving Ms. Merriam bad reviews and not recognizing areas of improvement. (Orozco Dep. 39:01-40:21, ECF No. 41-1; Merriam Dep. 109:4-120:24, ECF No. 57-1.) Finding oneself thirty days in to a sixty-day PIP with bad reviews and potential termination for noncompliance, a reasonable person would find these actions materially adverse.
Peak also contests Ms. Merriam's ability to show a causal connection between the adverse action and her complaints because Peak began the process of creating the PIP prior to Ms. Merriam complaining. (Mot. 24, ECF No. 41, Reply 19-20, ECF No. 60.) Ms. Merriam contends Peak did not place her on the PIP until four days after she complained about gender discrimination and a hostile work environment, and the first draft of the PIP bears the date April 12, 2012, two days after the complaint. (Opp'n 22-23, ECF No. 48.) And, of course, the bad reviews once on the PIP occurred after Ms. Merriam complained about gender discrimination and a hostile work environment based on gender. (Opp'n 10-12, ECF No. 48.)
To establish a causal connection, a plaintiff must show that the materially adverse action would not have occurred "but for" her protected activity.
Ms. Merriam contends she was on vacation on February 7, 2012, when her restaurant received six critical violations, and her assistant manager and the cook received reprimands for that inspection in February, not her. (Opp'n ¶¶ 39 - 45, ECF No. 48; Reply, Facts ¶¶ 39 - 45, ECF No. 60.) Thus that basis for discipline had long passed by April 14, 2012, the day Peak placed Ms. Merriam on her PIP. Second, as to the OAR inspection on February 24, 2012, Ms. Merriam presents documentation from Peak indicating the new standards, which the store did not meet, would "not count for A/B purposes" and stating PEAK is "taking 2012 to help familiarize IHOP restaurants with the New OAR Evaluation containing a revised food safety section." (
Then, on April 10, 2012, Ms. Merriam complained to Ms. Zarit of gender discrimination and hostile work environment. Four days later, Ms. Merriam received the PIP, and negative reviews followed that for the next month.
Ms. Zarit participated in the drafting of the PIP. Ms. Meriam contends that if Peak really harbored concerns for customer safety, it would have taken action closer to the February events. (Mot. 44, ECF No. 48.) Further, while documents prior to April 10, 2012 indicate Peak harbored concerns about Ms. Merriam's performance, none of them expressly contemplates the institution of a PIP. (E-mail from Orozco to Tomlinson, Feb. 7, 2012, ECF No. 41-1 at 54-55; E-mail from Orozco to Zarit, Mar. 31, 2012, ECF No. 60-10 at 9-10.) The earliest draft of the PIP was from April 12, 2012. (Opp'n ¶ 56, ECF No. 48; Reply, Facts ¶ 56, ECF No. 60.) Thus, while Peak's witnesses testify they had been preparing the PIP prior to Ms. Merriam's complaints, (Orozco Dep. 24:14-28:17; Tomlinson Dep. 63:4-76:6; Zarit Dep. 21:19-28:4, ECF No. 41-1), a reasonable jury could nonetheless conclude Ms. Merriam's complaints caused her to receive the PIP and the ensuing negative reviews rather than a less formal type of coaching or counseling.
Put simply, taking the facts in the light most favorable Ms. Merriam, she has put forth circumstantial evidence of a causal connection between her complaints of discrimination and hostile work environment and her being placed on the PIP and receiving negative reviews by showing protected conduct followed four days later by materially adverse action.
While the Tenth Circuit, post-
Ms. Merriam presents similar facts in addition to her proximity argument. In September of 2011, less than six months prior to the negative inspections and while under a different supervisor, Ms. Merriam had received a perfect score on an OAR inspection. The month prior to that Ms. Merriam received company-wide recognition for her store's receptiveness to feedback and teamwork. Additionally, another one of Ms. Orozco's general managers received two critical violations in the areas food safety and sanitation on a state inspection and received no discipline less than a year prior to Peak placing Ms. Merriam on the PIP. Further, Ms. Merriam contends typical company procedure would be to provide a written warning or a coach and counsel for the inspection violations promptly as Ms. Black and Mr. Ramirez received for the February 7, 2012 inspection. As in
Thus, Ms. Merriam can establish a prima facie case for retaliation. Peak does not challenge Ms. Merriam's ability to prove pretext on her retaliation claim. (Mot. 23-26, ECF No. 41.) Therefore, the undersigned's analysis stops here, and the undersigned RECOMMENDS the District Judge deny Peak's Motion for Summary Judgment on Ms. Merriam's retaliation claim.
Peak seeks summary judgment on Ms. Merriam's constructive discharge claim because she cannot show her working conditions were intolerable as a matter of law. (Mot. 25-26, ECF No. 41.) Ms. Merriam asserts she is not pursuing a separate constructive discharge claim under Title VII. (Opp'n 47, ECF No. 48.) Ms. Merriam contends, without citation to legal authority, that she can "argu[e] constructive discharge as damages." (
Neither side cites any law governing the use of a constructive discharge theory of damages in the absence of a constructive discharge claim. Thus, the undersigned assumes the law regarding constructive discharge claims would apply with equal force in the damages context.
Ms. Merriam's alleges the payment of her male assistant manager more than her, Ms. Orozco's threat to make her want to quit, Peak's placement of her on the PIP in an area where she had demonstrated competence, graded by the person she accused of gender discrimination, and the resultant "baseless" negative performance reviews, all worked together to leave her "no alternative to resignation." (
"Constructive discharge occurs when the employer by its illegal discriminatory acts has made working conditions so difficult that a reasonable person in the employee's position would feel compelled to resign."
In support of her retaliatory constructive discharge claim, Ms. Merriam points to her placement on the PIP and negative progress reports. Ms. Merriam contends
(Opp'n 48, ECF No. 48). Receiving multiple poor evaluations does not establish constructive discharge.
Indeed, Ms. Merriam had thirty more days to turn around her employment situation. The Tenth Circuit considers the following factors in constructive discharge cases:
For these reasons, the undersigned finds that Ms. Merriam has not put forth sufficient evidence from which a rational jury could find constructive discharge. Therefore, the undersigned RECOMMENDS the District Judge grant Peak summary judgment on Ms. Merriam's constructive discharge claim or theory to the extent it exists.
For the reasons stated above, the undersigned RECOMMENDS the District Judge grant Peak's Motion for Summary Judgment on Ms. Merriam's gender discrimination claim. The undersigned also RECOMMENDS the District Judge deny Peak's Motion for Summary Judgment on Ms. Merriam's retaliation claim. The undersigned also RECOMMENDS the District Judge dismiss Ms. Merriam's hostile work environment claim and constructive discharge claim with prejudice pursuant to Ms. Merriam's concession of these claims. Alternatively, the undersigned RECOMMENDS the District Judge grant Peak summary judgment on Ms. Merriam's constructive discharge claim or theory to the extent it remains a part of the case.
The Court will send copies of this Report and Recommendation to the parties who the Court hereby notifies of their right to object to the same. The Court further notifies the parties that they must file any objection to this Report and Recommendation with the Clerk of the Court, pursuant to 28 U.S.C. § 636(b) and Rule 72(b), within fourteen (14) days of service thereof. Failure to file objections may constitute waiver of objections upon subsequent review.