VICTOR A. BOLDEN, UNITED STATES DISTRICT JUDGE.
TD Bank, NA ("TD Bank" or the "Bank") terminated Melissa Gran's employment, because it claims that it believed she cashed checks for certain Bank clients in a way that violated the Bank's policies. Ms. Gran claims that the Bank terminated her because she was a woman with young children and therefore, discriminated against her on the basis of her gender in violation of the Connecticut Fair Employment Practices Act ("CFEPA"), Conn. Gen. Stat. § 46a-60(a)(1). Compl. at First Count, ECF No. 1-1. She also brings a negligent infliction of emotional distress claim against the Bank for its conduct surrounding her termination. Id. at Second Count.
TD Bank has moved for summary judgment on both claims. Mot. for Summ. J., ECF No. 45. For the reasons that follow, TD Bank's motion is
Ms. Gran began working for TD Bank in April 1999. Def.'s Ex. B, Gran Dep. 24:12-14, ECF No. 47-2. Most recently, and during the time period relevant to this lawsuit, Ms. Gran worked as a store manager of the Bank's downtown Hartford location. Def.'s Local Rule 56(a)1 Stmt. ¶ 16, ECF No. 47.
Ms. Gran generally received positive reviews for her job performance. Id. ¶ 21. But Ms. Gran and her supervisors agree that "operations," or ensuring that policies and procedures were followed consistently, was a weak area of her performance. Id.; Def.'s Ex. B, Gran Dep. 38:19-40:4, 52:16-24, ECF No. 47-2.
In April 2013, while Ms. Gran was out on maternity leave after the birth of her second child
Mr. Rosa followed up about this overdrawn account with Assistant Store Manager Sabina Vegiard, who was filling in for Ms. Gran as store manager while she was out on maternity leave. Id. ¶ 24. Mr. Rosa testified that Ms. Vegiard told him the branch often made funds available to this particular client, known as PM Business in this lawsuit, even though the account was overdrawn, because they knew that the checks they cashed were "good." Id. ¶ 26.
Mr. Rosa referred the matter to a Regional Operations Officer, Francine Smith, for investigation. Id. ¶ 27.
In one instance, TD Bank's teller computer system rejected a transaction because PM Business's account had insufficient funds, which caused a stop to be automatically placed on its account. Id. ¶ 45. Ms. Gran manually overrode the system, cashed the check in its entirety, and provided the customer with the amount of the check in cash. Id. ¶ 46. In another instance, she manually overrode the system to make funds available more quickly to DO Business, after the computer system had placed a seven-day hold on the account because of several returned deposit items. Id. ¶ 48.
The findings of the Bank's investigation were elevated to the Senior Vice President of Retail Banking, Mauro Decarolis. Id. ¶ 56. Upon the recommendation of Ms. Celani and Ms. Weagraff, as well as Senior Vice President of Human Resources Shirley Haggarty, and Assistant Vice President of Employee Relations Kimberly Lovett, Mr. Decarolis decided to terminate Ms. Gran for violating TD Bank's check cashing policies. Id. ¶¶ 59, 62-63.
Ms. Gran does not deny that the events revealed by the investigation occurred. Pl.'s Local Rule 56(a)1 Stmt. ¶ 55, ECF No. 52-24. But she contends that her conduct did not violate the Bank's policies, because she had discretion to make exceptions under those policies. Id. ¶¶ 10, 12, 13-14, 39, 42; see also Pl.'s Ex. 1, Gran Aff. ¶ 12, ECF No. 52-1 ("As Store Manager, I always had authority and discretion with regard to the[] policies, especially if it meant we could Wow! [t]he customer. TD Bank had a Wow! Philosophy which was very important to TD Bank."); Def.'s Ex. B, Gran Dep. 117:9-11, ECF No. 47-2 ("There's a lot more information that's not included in this [written policy]. There are also policies on making exceptions.").
She argues that a number of TD Bank managers operated in a similar way, applying various exceptions to the check cashing and funds availability policies at their discretion. She identifies a number of these other managers by name but could not recall any specific factual details about how or when they applied exceptions or discretion to TD Bank's policies. Def.'s Ex. B, Gran. Dep. 134:24-136:22, 139:3-140:1, 140:12-22, 141:2-14, ECF No. 47-2. The record contains no direct testimony from any other store manager corroborating Ms. Gran's view of TD Bank's policies.
Ms. Gran's direct supervisor, Ms. Dammling, told Ms. Gran that she was terminated at a meeting, with Ms. Weagraff present, on July 16, 2013. Def.'s Local Rule 56(a)1 Stmt. ¶¶ 67-70, ECF No. 47; Pl.'s Ex. 1, Gran Aff. ¶ 2, ECF No. 52-1. During the meeting, Ms. Dammling read from a script received from Ms. Celani. Def.'s Local Rule 56(a)1 Stmt. ¶ 71, ECF No. 47. The script read as follows:
Id. ¶ 72. Ms. Weagraff then went over the separation and benefits forms. Id. ¶ 73. She told Ms. Gran that her termination was "going to seem like a blip" in her life "someday" and "in the brief time that [she] got work with [Ms. Gran] it really was a pleasure. Id. Ms. Dammling also gave Ms. Gran a hug and asked her for her keys, access cards, and Blackberry. Id. ¶ 73. To obtain these items, which were in Ms. Gran's car, Ms. Smith walked Ms. Gran out to the back door and waited for her to return with the items. Id. ¶ 75.
Ms. Gran contends that the termination was "neither respectful nor sympathetic" and was "cold and calculating" but does not cite any particular incidents or behaviors that made her feel this way. Pl.'s Local Rule 56(a)1 Stmt. at Disputed Issues of Material Fact ¶ 32, ECF No. 52-24; Pl.'s Ex. 1, Gran Aff. ¶ 30, ECF No. 52-1.
After Ms. Gran's termination, Ms. Dammling told the TD Bank employees at the downtown Hartford location that Ms. Gran and her management team were "no longer with the bank" and that she would be working there until a permanent replacement could be found. Def.'s Local Rule 56(a)1 Stmt. ¶ 86, ECF No. 47. She also instructed them to tell any customers who asked about Ms. Gran and the other members of the management that they were no longer with the Bank, but that they could expect to receive the same level of service. Id.
Sometime shortly after Mr. Cuddy assumed the manager position in the Hartford store, Ms. Dammling discovered that, when he managed the Hamden location, Mr. Cuddy had engaged in the same check cashing practices for which Ms. Gran had been terminated. Def.'s Local Rule 56(a)1 Stmt. ¶ 95, ECF No. 47. She reported the conduct to TD Bank, and the Bank terminated him. Id. ¶ 96. Timcia Hall replaced Mr. Cuddy as manager of the downtown Hartford location. Id. ¶ 97. Ms. Hall is a woman with young children. Id. ¶ 98.
A party who moves for summary judgment bears the burden of establishing that there are no genuine issues of material fact in dispute and that he is entitled to judgment as a matter of law. See Fed. R. Civ. P. 56(a); Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 256, 106 S.Ct. 2505, 91 L.Ed.2d 202 (1986). When ruling on a motion for summary judgment, the Court must construe all facts in the light most favorable to the non-moving party and must resolve all ambiguities and draw all reasonable inferences against the moving party. See Anderson, 477 U.S. at 255, 106 S.Ct. 2505; Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 587, 106 S.Ct. 1348, 89 L.Ed.2d 538 (1986); Adickes v. S.H. Kress & Co., 398 U.S. 144, 158-59, 90 S.Ct. 1598, 26 L.Ed.2d 142 (1970). An issue of fact is "material" if it "might affect the outcome of the suit under the governing law" and is "genuine" if it could cause a reasonable jury to return a verdict for the non-moving party. Anderson, 477 U.S. at 248, 106 S.Ct. 2505. "Only when reasonable minds could not differ as to the import of the evidence is summary judgment proper." Bryant v. Maffucci, 923 F.2d 979, 982 (2d Cir.1991).
CFEPA prohibits employers from, among other things, discriminating against an employee "because of the individual's... sex." Conn. Gen. Stat. § 46a-60(a)(1). Generally, the analysis of discrimination claims under CFEPA is the same as under Title VII. Kaytor v. Elec. Boat Corp., 609 F.3d 537, 556 (2d Cir.2010) (citing Craine v. Trinity Coll., 259 Conn. 625, 637 n. 6, 791 A.2d 518 (2002)).
To continue past summary judgment on a gender discrimination claim under CFEPA, a plaintiff must make out a prima facie case of discrimination. Abrams v. Dep't of Public Safety, 764 F.3d 244, 251 (2d Cir.2014) (under Title VII); Smith v. Conn. Packaging Materials, No. 3:13-cv-00550(JAM), 2015 WL 235148, at *2 (D.Conn. Jan. 16, 2015) (applying the same analysis to a CFEPA claim). A prima facie showing consists of the following elements: (1) she is a member of a protected class; (2) she was qualified for her position; (3) she suffered an adverse employment action; and (4) that action "occurred under circumstances giving rise to an inference of discriminatory intent." Abrams, 764 F.3d at 251-52; Smith, 2015 WL 235148, at *2.
Once a plaintiff has satisfied this burden, the employer "may then rebut the prima facie case by stating a legitimate nondiscriminatory jurisdiction for the employment decision in question." Craine, 259 Conn. at 637, 791 A.2d 518; St. Mary's Honor Ctr. v. Hicks, 509 U.S. 502, 506-07, 113 S.Ct. 2742, 125 L.Ed.2d 407 (1993). To
Ms. Gran claims that TD Bank terminated her because she "had just returned from maternity leave" and is a woman with young children. Def.'s Ex. B, Gran Dep. 13:8-10, 14:6-9, ECF No. 47-2. Assuming for the purposes of this motion that Ms. Gran can meet her prima facie burden
To survive summary judgment on the question of pretext, Ms. Gran must produce evidence from which a reasonable juror could conclude that TD Bank's real motivation for terminating her was discrimination. See Hicks, 509 U.S. at 516-17, 113 S.Ct. 2742; Bickerstaff v. Vassar Coll., 196 F.3d 435, 446-47 (2d Cir.1999). She may do so by relying solely on her prima facie case and producing evidence showing that TD Bank's proffered reason is unworthy of credence. See Reeves v. Sanderson Plumbing Prods., Inc., 530 U.S. 133, 143, 146-48, 120 S.Ct. 2097, 147 L.Ed.2d 105 (2000) ("Proof that the defendant's explanation is unworthy of credence is simply one form of circumstantial evidence that is probative of intentional discrimination, and it may be quite persuasive. In appropriate circumstances, the trier of fact can reasonably infer from the falsity of the explanation that the employer is dissembling to cover up a discriminatory purpose.") (citation omitted); see also Bd. of Educ. of Norwalk v. CHRO, 266 Conn. 492, 510-11, 832 A.2d 660 (2003). She may also produce evidence that, despite the truth of the legitimate explanation offered, her employer was ultimately motivated by discrimination. See Bickerstaff, 196 F.3d at 447; Henry v. Wyeth Pharms., Inc., 616 F.3d 134, 156 (2d Cir.2010).
The ultimate inquiry in evaluating pretext is whether the totality of the circumstances presented by this particular record could support a reasonable inference that TD Bank terminated Ms. Gran because she is a woman. See Reeves, 530 U.S. at 146-47, 120 S.Ct. 2097 ("The ultimate question is whether the employer intentionally discriminated ... it is not enough ... to dis believe the employer; the factfinder must believe the plaintiff's explanation of intentional discrimination.") (internal quotation marks and citation omitted); Prioleau v. Ryder's on Main, LLC, No. 106015468S, 2016 WL 4150210, *6 (Conn.Super.Ct. June 30, 2016) ("[T]he ultimate question is not whether the explanation was false but whether discrimination was the cause of the (job) termination.") (citation and internal quotation marks omitted). Accordingly, Ms. Gran must provide some evidence that discriminatory
Examining the totality of the circumstances, the Court finds that a reasonable juror could conclude that TD Bank's reason for terminating Ms. Gran was a pretext for gender discrimination. First, Ms. Gran has produced evidence raising an inference that the reason TD Bank provided for terminating her was false. Despite Ms. Gran's claims that TD Bank's policies enabled managers to exercise discretion in implementing them, record evidence indicates that during its investigation, the Bank did not research this point in any way or interview any managers at other stores. See Pl's Ex. 21, Dammling Dep. 68:7-16, 75:12-76:11, ECF No. 52-21; Pl.'s Ex. 13, Celani Dep. 66:6-17, ECF No. 52-13; Pl.'s Ex. 15, Smith Dep. 80:25-81:11, ECF No. 52-15. The record also contains testimony from TD Bank managers, including those involved in the investigation and decision to terminate Ms. Gran, indicating that they knew some level of discretion applied to all of a manager's duties, including the policies at issue in Ms. Gran's termination. See e.g., Pl.'s Ex. 15, Smith Dep. 79:8-80:2, ECF No. 52-15 (testifying that when funds are made available to a customer "depends on the length of time you have been a TD Bank customer ... An exception to policy is not standard practice. Q. But it can be done? A. Yes"); Pl.'s Ex. 21, Dammling Dep. 47:15-24, 54:7-15, 55:9-11 ECF No. 52-21 (testifying that there are "exceptions" to the funds availability policy and "a variety of factors" go into determining how long the bank will hold a check before making funds available, including "[t]he age of the account, the history of the account, size of deposits, pattern of deposits," and whether the account was in good standing); Pl.'s Ex. 14, Decarolis Dep. 39:8-13, ECF No. 52-14 (testifying that when funds are made available to customers is based on "the relationship we have with the customer, based on the origins of funds, based on history ... when funds are available could fluctuate based on relationship....").
Most importantly, TD Bank failed to investigate the Hartford branch's replacement manager, Mr. Cuddy, to determine how he applied these policies. If adherence to these policies was significant enough that a violation warranted Ms. Gran's termination, a reasonable juror could conclude that their failure to investigate Mr. Cuddy's past conduct calls into question TD Bank's stated motive for terminating Ms. Gran. The fact that TD Bank did not accept applications for Ms. Gran's position only raises more questions about why they did not verify that Mr. Cuddy had not and would not engage in the same policy violations. Mr. Decarolis also testified that finding the "right" candidate for this position was very important to the Bank, which would allow a jury to infer that the Bank's conduct on both these issues was even more puzzling and perhaps, even discriminatory.
Ms. Gran also has produced sufficient evidence that TD Bank treated women, in general, and Ms. Gran, in particular, in a different and potentially discriminatory manner. First, a male replaced her, which is sufficient evidence to raise an inference of discrimination at the prima facie stage. Zimmermann v. Assocs. First Capital Corp., 251 F.3d 376, 381 (2d Cir.2001).
In addition, while Ms. Gran was out on maternity leave from February to May 2013, one of Ms. Gran's female colleagues, Ms. Celani made a potentially discriminatory comment to Ms. Vegiard, who also was fired along with Ms. Gran. At the time, Ms. Celani and Ms. Dammling were meeting with Ms. Vegiard to discuss an unrelated "corrective action plan" and raised the issue of balancing work and childcare responsibilities. Pl.'s Ex. 4, Viegard Aff. ¶¶ 4-5, ECF No. 52-4. During
In assessing whether remarks like these are probative of discriminatory intent, courts evaluate "(1) who made the remark (i.e., a decision-maker, a supervisor, or a low level co-worker); (2) when the remark was made in relation to the employment decision at issue; (3) the content of the remark (i.e., whether a reasonable juror could view the remark as discriminatory); and (4) the context in which the remark was made (i.e., whether it was related to the decision-making process)." Henry, 616 F.3d at 149. None of these factors are dispositive alone. Id. at 150.
Here, three of these four factors favor finding that the remarks made to Ms. Vegiard are relevant to the motivation behind Ms. Gran's termination. Ms. Dammling and Ms. Celani both investigated Ms. Gran's conduct, and Ms. Celani recommended her termination. These comments were also made sometime between February and May 2013, while Ms. Gran was on maternity leave, just before the investigation began that led to her termination. A reasonable juror could also conclude that they were of a discriminatory nature. Accordingly, in conjunction with other evidence, they can support an inference of discriminatory intent. See e.g., Nizami v. Hartford Fin. Servs. Grp., Inc., No. 3:10cv970(SRU), 2012 WL 3596482, at *6 (D.Conn. Aug. 20, 2012) (holding that several potentially discriminatory remarks made by the relevant decision maker but not directly relating to the decisional process at issue gave rise to an inference of discriminatory intent); see also Rathbone v. CVS Pharm., Inc., No. 3:03CV1578(DJS), 2006 WL 1359191, at *7 (D.Conn. May 12, 2006) (denying summary judgment where plaintiff "may be able to establish a nexus between the alleged comments and the adverse action taken against her" because the statements were made by the decision maker, specifically about the plaintiff, and the remarks were made relatively close in time to plaintiff's leave and termination).
Finally, the fact that Mr. Cuddy was not investigated prior to his move into the manager position at the Hartford store in the same way that Ms. Gran was raises an inference of gender-based discrimination. A plaintiff can raise an inference of discrimination by showing that an employer treated her "less favorably than a similarly situated employee outside [her] protected group." Prioleau, 2016 WL 4150210, at *4 (citing Ruiz v. Cnty. of Rockland, 609 F.3d 486, 492 (2d Cir.2010)). Here, Ms. Gran and Mr. Cuddy were similarly situated, because they were employed in the same position, were different genders, and were treated differently.
While there is some record evidence indicating that Ms. Hall was also considered for the manager position after Ms. Gran's termination, this fact alone does not provide a sufficient basis to deny summary judgment. See e.g., Pl.'s Ex. 14, Decarolis Dep. 48:21-23, ECF No. 52-14; cf. Meiri v. Dacon, 759 F.2d 989, 998 (2d Cir.1985) ("[S]ummary judgment is ordinarily inappropriate where an individual's intent and state of mind are implicated."). In addition,
Because Ms. Gran has produced evidence that TD Bank's reason for terminating her was false and this evidence may support an inference of discrimination, summary judgment must be denied. See Reeves, 530 U.S. at 148, 120 S.Ct. 2097; Zimmermann, 251 F.3d at 382-83 (affirming a denial of summary judgment where plaintiff had "extremely substantial" evidence that the employer's legitimate reason was false and "slight" evidence, beyond her prima facie case, of discriminatory animus).
Ms. Gran also claims that she suffered emotional distress arising from her termination. To survive summary judgment on her negligent infliction of emotional distress claim, Ms. Gran must show that genuine issues of material fact exist with respect to all of the following elements: "(1) the defendant's conduct created an unreasonable risk of causing the plaintiff emotional distress; (2) the plaintiff's distress was foreseeable; (3) the emotional distress was severe enough that it might result in illness or bodily harm; and (4) the defendant's conduct was the cause of the plaintiff's distress." Carrol v. Allstate Ins. Co., 262 Conn. 433, 444, 815 A.2d 119 (2003).
Connecticut law recognizes a claim for negligent infliction of emotional distress in the employment context only where it is based on "unreasonable conduct of the defendant in the termination process." Morris v. Hartford Courant Co., 200 Conn. 676, 681-82, 513 A.2d 66 (1997). The termination of an employee, even for false reasons, cannot sustain a negligent infliction of emotional distress claim unless the employer does something out of the ordinary that "transgress[es] the bounds of socially tolerable behavior." Parsons v. United Techs. Corp., 243 Conn. 66, 89, 700 A.2d 655 (1997) (citation and internal quotation marks omitted); Chieffalo v. Norden Sys., Inc., 49 Conn.App. 474, 480-81, 714 A.2d 1261 (1998) (affirming the grant of a motion for judgment notwithstanding the verdict on a negligent infliction of emotional distress claim because "[t]here was no evidence that the manner of the plaintiff's termination from employment was different in any way from the usual termination of employment or that it was done in any way that would cause anything more than the normal upset that would result from any termination of employment.")
Ms. Gran contends that disputed questions of fact preclude summary judgment on her claim because her termination caused reputational damage and financial stress. Def.'s Local Rule 56(a)1 Stmt. ¶¶ 130-31, ECF No. 47. She particularly objects to the way her termination was shared with other TD Bank employees in a conference call. Id. But none of these events "transgress[ed] the bounds of socially tolerable behavior." See Parsons, 243 Conn. at 89, 700 A.2d 655; Larobina v. McDonald, 274 Conn. 394, 410, 876 A.2d 522 (2005) (noting that the test for a negligent infliction of emotional distress claim requires "`the fear or distress experienced by the plaintiff[] be reasonable in light of the conduct of the defendants ... [such that] the defendant[] should have realized that [its] conduct created an unreasonable risk of causing distress, and [it], therefore,
Ms. Gran also claims that TD Bank's failure to investigate her conduct and provide her with a sufficient opportunity to contest her termination show that disputed issues of fact exist on her claim. Pl.'s Opp. Br. 35, ECF No. 52. But the mere fact that Ms. Gran disagreed with the reasons for her termination does not sustain a negligent emotional distress claim. See Parsons, 243 Conn. at 88-89, 700 A.2d 655. Moreover, conduct that occurred during the course of a plaintiff's employment, like the investigation prior to Ms. Gran's termination, cannot support a negligent infliction of emotional distress claim. See Perodeau v. City of Hartford, 259 Conn. 729, 758, 762-63, 792 A.2d 752 (2002) (holding that an employer "may not be found liable for negligent infliction of emotional distress arising out of conduct occurring within a continuing employment context, as distinguished from conduct occurring in the termination of employment."). In any case, even if this Court could consider TD Bank's conduct during the investigation, none of its actions were so humiliating, embarrassing, egregious, or unusual to support a finding that the Bank negligently inflicted emotional distress on Ms. Gran. Accordingly, the Court grants summary judgment on Ms. Gran's negligent infliction of emotional distress claim.
For all of the foregoing reasons, TD Bank's Motion for Summary Judgment, ECF No. 45, is