VIRGINIA M. HERNANDEZ COVINGTON, District Judge.
This matter comes before the Court pursuant to Defendants Chase Bankcard Services, Inc.'s Motion to Dismiss (Doc. # 27), filed on January 13, 2017, and Trans Union, LLC's Motion to Dismiss or for More Definite Statement (Doc. # 28), filed on January 25, 2017. Plaintiff Iris Green filed responses on March 21, 2017. (Doc. ## 41, 42). For the reasons that follow, the Motions are granted and the Complaint is dismissed with leave to amend.
In December of 2015, Green realized that there was inaccurate information on her credit report, which she obtained from the consumer reporting agencies, Defendants Experian Information Solutions, Equifax Information Services, and Trans Union. (Doc. # 1 at ¶¶ 7, 10). Green disputed the inaccurate reporting by Chase and requested that the three consumer reporting agencies update her credit report "to correct the inaccurate reporting by [] Chase to the credit reporting agencies." (
According to Green, Chase is a "furnisher of information" under the Fair Credit Reporting Act (FCRA) as well as "a creditor and debt collector as defined by" the Florida Consumer Collection Practices Act (FCCPA) and the Fair Debt Collection Practices Act (FDCPA), who has "attempted to collect a consumer debt from [Green] within the last two years." (
Experian, Equifax, and Trans Union received Green's dispute letter and then "upon information and belief, sent either a consumer dispute verification form and/or an electronic automated consumer dispute verification form to [] Chase." (
Green initiated this action on November 23, 2016, alleging violations of the FCRA, 15 U.S.C. §§ 1681
On a motion to dismiss, this Court accepts as true all the allegations in the complaint and construes them in the light most favorable to the plaintiff.
Alternatively, when a pleading is "so vague or ambiguous that the [defendant] cannot reasonably prepare a response," the court can order the plaintiff to plead a more definite statement of the claim. Fed. R. Civ. P. 12(e). But, "[t]he court should not do so if it would frustrate the concept of notice pleading."
In Count I, Green alleges that Chase violated numerous sections of the FCRA, including 15 U.S.C. §§ 1681s(2)(B), 1681g, and 1681i. (Doc. # 1 at ¶ 18). The Court notes that § 1681s(2)(B) is inapplicable in this action because that section governs the administrative enforcement of the FCRA by the Federal Trade Commission. 15 U.S.C. § 1681s. And, although mislabeled in the Complaint, Green quotes § 1681s-2(a), which prohibits furnishers of credit information from providing false information. "However, the statute explicitly bars private suits for violations of this provision."
Still, the FCRA does create a private right of action for the enforcement of another section Green cites, § 1681s-2(b), which "requires furnishers of credit information to investigate the accuracy of said information upon receiving notice of a dispute."
Section 1681s-2(b) states:
15 U.S.C. § 1681s-2(b)(1). Essentially, this section requires furnishers of information to conduct an investigation after being notified by a consumer reporting agency that the information it furnished is disputed.
Chase argues that Green does not provide sufficient factual allegations as to how Chase violated § 1681s-2(b). Green states in a conclusory fashion that Chase and the other Defendants "failed to properly conduct a reasonable investigation," but does not specify whether Chase conducted an insufficient investigation or whether Chase failed to investigate at all. Nor does Green elaborate as to how Chase's investigation, if one was initiated, was unreasonable.
Chase also takes issue with the vague allegation that Green reported "mathematical errors" regarding her account to the consumer reporting agencies. Mathematical errors in the calculation of the debt plausibly would result in inaccurate information about the debt being included in Green's credit report. But, without more information, such as which charges in Green's Chase account were incorrectly calculated or the basis for Green's belief that there was a miscalculation, Green has not put Chase on notice of the claim against them. Thus, the Court agrees that Green has not sufficiently stated a claim under § 1681s-2(b).
Green also has not — and cannot — state an FCRA claim under the other sections cited in Count I. Section 1681g sets out the procedures that consumer reporting agencies must follow when they receive a request for information from a consumer. 15 U.S.C. § 1681g(a) ("Every consumer reporting agency shall, upon request, . . . clearly and accurately disclose to the consumer . . ."). As Green has only alleged that Chase is a furnisher of information — not a consumer reporting agency — this section does not apply to Chase. Similarly, Section 1681i "requires a consumer reporting agency to reinvestigate disputed information in a consumer's file if the consumer notifies the agency that the information is disputed."
Thus, Green may only proceed on her FCRA claim against Chase under § 1681s-2(b), for which the Court grants her leave to amend to address the issues discussed above.
In Count III, Green alleges that Chase violated 15 U.S.C.
§ 1692c(a)(2) of the FDCPA. Section 1692c(a)(2) states
15 U.S.C. § 1692c(a)(2).
The FDCPA defines a "debt collector" as "any person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another." 15 U.S.C. § 1692a(6). In contrast, the FDCPA defines a "creditor" as
15 U.S.C. § 1692a(4). The term "debt collector" does not include "any person collecting or attempting to collect any debt owed or due or asserted to be owed or due another to the extent such activity . . . concerns a debt which was originated by such person," 15 U.S.C. § 1692a(6)(F)(ii), except that such a "creditor" does qualify as a "debt collector" if the creditor, "in the process of collecting his own debts, uses any name other than his own which would indicate that a third person is collecting or attempting to collect such debts," 15 U.S.C. § 1692a(6).
In the Complaint, Green states that Chase is both "a creditor and debt collector as defined by the FCCPA and FDCPA." (Doc. # 1 at ¶ 4). Green alleges that Chase "attempted to collect a consumer debt from [Green]" within the last two years. (
Chase, as a creditor of Green, is not subject to the FDCPA for seeking repayment of the debt if it did not "use[] any name other than [its] own" during its collection activity. 15 U.S.C. § 1692a(6);
Although her allegations are conclusory, Green does also identify Chase as a "debt collector" under the FDCPA who has "attempted to collect a consumer debt from" Green. (Doc. # 1 at ¶ 4). And, while Green alleges in Count III that Chase "communicat[ed] with [Green] knowing that [] [Green] is represented by undersigned counsel," she does not make this allegation in the background section of the Complaint, nor does Green provide factual allegations regarding the time or nature of these communications. (Doc. # 1 at ¶ 25). Thus, if possible, Green may amend her FDCPA claim regarding Chase's direct contact with Green in its capacity as a debt collector.
In Count II, Green alleges that Chase violated two sections of the FCCPA, Fla. Stat. §§ 559.72(9) and (18). (Doc. # 1 at ¶ 20). Section 559.72(9) states that no person shall "[c]laim, attempt, or threaten to enforce a debt when such person knows that the debt is not legitimate, or assert the existence of some other legal right when such person knows that the right does not exist." Fla. Stat. § 559.72(9). Section 559.72(18) states that no person shall:
Fla. Stat. § 559.72(18).
Chase argues that Green's FCCPA claim is preempted by the FCRA. (Doc. # 27 at 6). "Under the Supremacy Clause, Congress is empowered to preempt state statutory law when acting within constitutional limits by expressly so stating within the language of a federal statute."
To the extent Green bases her FCCPA claim against Chase on its credit reporting activities, her claim is preempted by the FCRA.
But, "an `unfair debt collection practices claim survives [FCRA] preemption' if the defendant's debt collecting is separate from the defendant's credit reporting."
Therefore, Green's FCCPA claim is not preempted so far as it relates to Chase's debt collection activity or direct communications with Green that are separate from its credit reporting activity. However, the Complaint does not provide sufficient factual allegations regarding Chase's separate debt collection attempts or communications with Green. Accordingly, Green may amend, if possible, her FCCPA claim based on Chase's direct communications with her to collect a debt.
In its Motion, Trans Union argues that Count I, Green's FCRA claim against it, should be dismissed because Green has failed to plead sufficient factual allegations to state a claim. (Doc. # 28). The Court finds that Count I should be dismissed with leave to amend.
First, Trans Union argues that Green has failed to state, and cannot state, a claim under 15 U.S.C. § 1681s(2)(B) of the FCRA. (
Section 1681s-2 of the FCRA "imposes certain responsibilities on persons who furnish information to consumer reporting agencies."
Next, Trans Union argues that Green has not stated a claim under 15 U.S.C. § 1681g, which governs how consumer reporting agencies respond to consumers' requests for information.
Green fails to allege that she requested a disclosure of her consumer information from Trans Union. Rather, Green asserts she "made disputes to the credit bureaus" but they "failed to properly conduct a reasonable investigation and make the corrections to [Green's] credit profile." (Doc. # 1 at ¶¶ 11, 14). While this allegation lies at the heart of a § 1681i claim, it fails to establish a claim under § 1681g. If Green wishes to state a claim under § 1681g, she must plead that she requested a disclosure of her information from Trans Union in her amended complaint.
Trans Union argues that Green has not sufficiently pled what information it reported that was allegedly inaccurate or incomplete. According to Trans Union, Green's allegation that Trans Union's reports included "mathematical errors" is too vague and conclusory because it "fails to provide notice about what piece of reported information contains alleged mathematical errors and what the information would report without the alleged mathematical errors." (Doc. # 28 at 5).
As the Court already determined regarding Chase's Motion, Green's vague reference to mathematical errors does not provide sufficient factual support for her allegation that Defendants violated the FCRA. In order to put Trans Union on notice, Green must allege facts regarding the mathematical errors included in her credit report in her amended complaint.
The FCRA provides for punitive damages where a violation is willful. 15 U.S.C. § 1681(n)(a)(2). But, Trans Union insists that Green's claim for punitive damages should be dismissed because Green has not sufficiently alleged that Trans Union willfully violated the FCRA. (Doc. # 28 at 6). Green alleges that all Defendants "engag[ed] in willful and negligent acts" in violation of the FCRA. (Doc. # 1 at ¶ 18)(emphasis added). Yet, the Complaint does not contain factual allegations to support that any violation by Trans Union was willful. As the Court has given Green an opportunity to amend her FCRA claim against Trans Union, Green can address this issue in her amended complaint.
Trans Union requests that, if the Court does not dismiss Green's FCRA claim, that the Court alternatively require Green to submit a more definite statement. As the Court has dismissed the claim against Trans Union with leave to amend, a more definite statement is not required.
Accordingly, it is now