WILLIAM M. NICKERSON, Senior District Judge.
Before the Court is a motion to dismiss, ECF No. 17, filed by Defendant, The Brachfeld Law Group, PC. The motion has been fully briefed and is ripe for decision. Upon review of the pleadings and the applicable case law, the Court determines that the motion will be granted in part and denied in part.
This action arises from communications made in connection with Defendant's efforts to collect debts allegedly accrued by Plaintiff's use of a "Salute Gold Card" credit card. The communications include a phone conversation that took place on July 13, 2011, and a letter faxed from Defendant to Plaintiff dated July 14, 2011.
Plaintiff alleges that, on July 13, 2011, in response to prior communications, she called Defendant and spoke to a collection agent. Plaintiff alleges that the collection agent advised her that she could not dispute her debt, that if the Defendant reported the debt to the credit bureaus it would not report that the debt was disputed, and that if Plaintiff disputed the debt there would be adverse consequences to her credit.
The next day, on July 14, 2011, Plaintiff received faxed correspondence from Defendant, a copy of which Plaintiff attached to the amended complaint. The fax communication included a coversheet and letter. The coversheet stated that it was from Christopher Johnson at the Brachfeld Law Group, located at an address in Columbus, Ohio. The letter was printed on letterhead for "The Brachfeld Law Group, PC," and confirmed that Plaintiff had an outstanding balance on her Salute Gold Card and that Defendant was attempting to collect the debt. The letter was signed by Dana Callahan-Conley, whose title is listed as "Collections Manager."
Plaintiff has filed a two count First Amended Class Action Complaint (Amended Complaint), ECF No. 16. Count I includes claims under sections 1692e, 1692f, and 1692g of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692, et seq., ("FDCPA"), and Count II includes claims under the Maryland Consumer Debt Collection Act, Md. Code Ann., Com. Law § 14-201, et seq., ("MCDCA").
When evaluating a Rule 12(b)(6) motion to dismiss, the court must accept all well-pled factual allegations of the complaint as true, and must construe these facts, and reasonable inferences derived therefrom, in the light most favorable to the plaintiff.
In order to successfully make a claim under the FDCPA, a plaintiff must show that he or she has been the "object of collection activity arising from consumer debt", that the defendant is a debt collector governed by the FDCPA, and that the defendant has "engaged in an act or omission prohibited by the FDCPA."
Defendant argues that Plaintiff's complaint fails to plead sufficient facts to establish that she is a consumer under the FDCPA. It argues that the Plaintiff merely alleges that she is a "consumer within the statutes" because she used a "credit card for household and personal purposes only." Am. Compl. at ¶4. Defendant argues that Plaintiff must "plead facts to establish the nature of the debt" and that "Plaintiff's `formulaic recitation' of the definition of a consumer debt under the FDCPA. . . simply does not satisfy the requirements of
Plaintiff counters this argument by citing cases which describe the definition of "consumer" under the FDCPA as "broad."
Here, while the Plaintiff does not list and describe each purchase made on the credit card, the allegations specify that the card was used only for personal and household purchases. As such, consistent with the cases cited above, the Court holds that at this stage of the proceedings these allegations sufficiently establish that Ms. Grant-Fletcher is a consumer protected by the FDCPA.
Section 1692g of the FDCPA provides that within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector must send the consumer a written notice stating, among other things, that unless the consumer disputes the validity of the debt within thirty days after receipt of the notice, the debt collector will assume that the debt is valid. 15 U.S.C. § 1692g(a)(3). Additionally, if the consumer disputes the debt in writing within the prescribed time period, then the debt collector must cease all collection efforts until it obtains verification of the debt or a copy of a judgment. 15 U.S.C. § 1692g(b). If the information required by the statute is not communicated to the consumer, or if the information is confusing, § 1692g has been violated.
In Count I of the Complaint, Plaintiff alleges that Defendant violated §§ 1692g(a)(3) and 1692g(b). To support these allegations, she points to the collection agent's statements that Plaintiff could not dispute the debt and that Defendant would not report a dispute to the credit bureaus.
The FDCPA prohibits debt collectors from using "false, deceptive, or misleading representations or means," 15 U.S.C. § 1692e, or "unfair or unconscionable means," 15 U.S.C. § 1692f, to collect or attempt to collect any debt. To determine if a collection demand is misleading or deceptive, Courts apply the "least sophisticated consumer" standard.
In her complaint, Plaintiff generally alleges that the statements made by Defendant during the July 13, 2011, phone conversation violated §§ 1692e and 1692f of the FDCPA because they were false, deceptive, misleading, and unfair. Specifically, she alleges that the statements were misleading because Defendant told her that she could not dispute the debt, that it would not report the debt as disputed to the credit bureau if it reported it to the credit bureau, and that, if reported, there would be adverse consequences to her credit. Am. Compl. At ¶¶ 11-14, 26-28. Despite this factual content, Defendant argues that Plaintiff has not provided sufficient details and "offer[s] no underlying facts supporting her bald contention" that Defendant has violated §§ 1692e and 1692f. ECF No. 17-1 at 4. The Court disagrees. Plaintiff has alleged a date on which she spoke to a collections agent, the name and extension of that agent, and the content of the conversation, which included a statement that Plaintiff could not dispute the debt. This statement, which at this stage of the proceedings the Court will assume was made as alleged, is false and misleading because Plaintiff's right to dispute her debt does not expire.
The Court can infer, based on the allegations in the Amended Complaint, that there was no reason why Plaintiff could not dispute her debt at the time of the July 13, 2011, conversation. Therefore, as the least sophisticated consumer would be misled by the false statements uttered by the collections agent, Plaintiff has alleged sufficient facts to maintain a claim under §§ 1692e(10)
The FDCPA's prohibition on the use of "false, deceptive, or misleading representations or means in connection with the collection of any debt", includes "[t]he false representation or implication that any individual is an attorney or that any communication is from an attorney." 15 U.S.C. § 1692e(3). Maryland commercial law similarly prohibits "communication which simulates legal or judicial process or gives the appearance of being authorized, issued, or approved by a . . . lawyer when it is not." Md. Code Ann., Com. Law § 14-202(9).
Plaintiff alleges that the faxed letter violates both § 1692e(3) and Maryland Commercial Law § 14-202 because it misrepresents that a lawyer was involved in the collection action. As evidence of this misrepresentation she points to the use of "The Brachfeld Law Group, PC" letterhead and references to the "firm" in the letter. Am. Compl. at ¶ 31, 35. Plaintiff also argues in her opposition that the discrepancy between the signatory name and the name on the fax cover sheet is misleading because even though the signatory is designated as a "Collections Manager," the name on the coversheet does not indicate a title, so a consumer might assume that a fax coming from a "Law Group" was sent by a lawyer. She argues that implicit in the representation that a law group is engaged in the debt collection effort is the threat that it will pursue legal action. Am. Coml. at ¶¶ 29, 31.
Plaintiff is correct that courts have found the use of attorney letterhead to be misleading in some circumstances, specifically when a collection agency merely used its relationship with a law firm to convey authority and credibility to induce a consumer to respond to the notice even though no attorney was actually meaningfully involved in the collection action.
Notwithstanding, a law firm or attorney may send a debt collection letter without violating the FDCPA as long as the letter does not misrepresent the attorneys' involvement.
The faxed letter at issue in the present suit simply states:
This letter shall serve to confirm that you have an outstanding balance with Salute Gold Card. It has been placed with our firm, Brachfeld Law Group for the above referenced amount [$2,198.36].
Am. Compl. Ex. 1. It also includes the same disclaimer approved by the Second Circuit in
Viewing the contents of the faxed letter from the perspective of the least sophisticated consumer, this Court does not agree that it is plausibly misleading or gives the appearance of being authorized, issued, or approved by a lawyer. The letter does not include any threatening language, or mention settlements, legal action or lawsuits, terminology that might cause the least sophisticated consumer to assume that an attorney is meaningfully involved. Furthermore, it includes clear, court-approved disclaimer language. Though the least sophisticated consumer standard is intended to protect the naïve, it presumes a basic level of understanding and willingness to read with care that does not allow for "bizarre or idiosyncratic interpretations of collection notices."
Plaintiff's final set of allegations involve the Defendant's status as a licensed collection agency. She alleges that the faxed letter she received from Defendant indicated that the letter was sent from Defendant's Ohio office, but Defendant is not licensed to collect debts in Maryland from its Ohio office.
Maryland commercial law requires that a person have a license when doing business as a collection agency in the state. Md. Code Ann., Bus. Reg. § 7-301(a). A license authorizes the person to do business as a collection agency at only one place of business, and requires a separate application and fee if it wishes to act as a collection agency from another place of business.
A violation of the Maryland Collection Agency Licensing Act ("MCALA") will not give rise to a private cause of action.
Courts have split over whether a debt collector who has not been properly licensed by the state has violated § 1692e by simply attempting to collect a debt.
This Court recently held in
In the present case, however, the faxed letter did not threaten legal action, and would be viewed by the "least sophisticated debtor" as a reminder and not as a threat.
For the reasons stated above, the Defendant's Motion to Dismiss will be GRANTED IN PART and DENIED IN PART. The Motion to Dismiss will be granted as to Count I claims made under 15 U.S.C. §§ 1692e(3), 1692e(5), 1692g, and all Count II claims, and be denied as to Count I claims made under 15 U.S.C. §§ 1692e(10) and 1692f. A separate order consistent with this memorandum will be issued.