JANE TRICHE MILAZZO, District Judge.
Before the Court is Defendant's Motion to Dismiss (Doc. 7). For the following reasons, the Motion is GRANTED IN PART. The Court ORDERS Plaintiff to comply with the cooperation provisions of her insurance policy, and this matter is STAYED AND ADMINISTRATIVELY CLOSED until such time as Plaintiff complies with her contractual obligations.
Plaintiff filed the instant suit in Louisiana state court seeking the recovery of insurance benefits allegedly owed to her by Defendant GeoVera as a result of damages caused by both Hurricane Isaac and a fire that occurred in January of 2014. Defendant removed the case to this Court and filed the instant Motion. Defendant claims that Plaintiff has refused to comply with the provision of her insurance policy that requires her to cooperate with Defendant in the event of a loss. Defendant seeks three alternative remedies as a result of Plaintiff's breach: (1) dismissal of her claim with prejudice, (2) dismissal of her claim without prejudice until she complies with the policy's terms, or (3) a stay of the case until Plaintiff complies with the policy's terms.
To survive a Rule 12(b)(6) motion to dismiss, a plaintiff must plead enough facts "to state a claim to relief that is plausible on its face."
To be legally sufficient, a complaint must establish more than a "sheer possibility" that the plaintiff's claims are true.
Because the parties have attached matters outside the pleadings, the Court must consider whether to exclude the matters or to consider the Motion as one for summary judgment. In this case, the Court elects to consider the Motion as one for summary judgment. Both parties attached matters outside the pleadings, and the Court finds those matters relevant to its consideration of the Motion. Additionally, because both parties attached matters outside the pleadings, the parties have been afforded sufficient notice that the Court might convert the Motion.
Summary judgment is appropriate "if the pleadings, depositions, answers to interrogatories, and admissions on file, together with affidavits, if any, show that there is no genuine issue as to any material fact and that the moving party is entitled to a judgment as a matter of law."
In determining whether the movant is entitled to summary judgment, the Court views facts in the light most favorable to the non-movant and draws all reasonable inferences in his favor.
In the Motion, Defendant seeks dismissal of the case, with prejudice, because Plaintiff has failed to cooperate in the claims process. Alternatively, Defendant seeks a dismissal without prejudice or a stay until Plaintiff complies with the cooperation provisions of the policy. Defendant's policy states, in pertinent part:
Defendant argues that Plaintiff has failed to fulfill her contractual obligation to cooperate with its investigation. The uncontroverted evidence submitted by both parties supports this conclusion.
After Plaintiff's home was damaged in a fire, she contacted Defendant to file a claim. From the beginning of the claims process, Plaintiff expressed that she wanted Defendant to communicate with her exclusively in writing. Defendant made an effort to honor that request, but experienced some difficulty because Plaintiff did not provide it with a correct email address.
The first dispute between the parties arose over additional living expenses ("ALE") coverage. Plaintiff sought benefits pursuant to ALE coverage because she claimed that her home was not livable as a result of the fire damage. Plaintiff elected to use a third-party firm with which Defendant was unfamiliar to procure alternative housing. When Defendant received a redacted version of the contract for the rental home, it expressed concern that the contract provided for a rent in excess of what was reasonable. Additionally, Defendant experienced difficulty contacting the company to obtain an explanation of the charges. Nonetheless, Defendant elected to advance Plaintiff the cost of the six-month home rental, $27,600. The advance was contingent on Plaintiff providing subsequent proof of payment for the ALE. Defendant later discovered that Plaintiff was evicted from the rental property after one month for non-payment of rent. For her part, Plaintiff claims that she left the home because of numerous health and building code violations and suggests that Defendant was in bad faith for failing to provide her with additional ALE coverage. Defendant has declined to extend any additional coverage, in part because Plaintiff has not provided any documentation supporting her use of the initial ALE advance.
The parties also developed a disagreement as to the extent of damage to the contents of Plaintiff's home. Plaintiff provided Defendant with a list of contents allegedly damaged in the fire, seeking a payment of $78,847. Defendant expressed some confusion as to some of the items and requested that Plaintiff contact a third party in order to clarify some of her claims. Defendant also requested photos of the damaged contents. Plaintiff did not respond to these requests and disposed of all of her damaged contents before her home could be inspected. Nonetheless, Defendant was able to substantiate $34,813.22 of Plaintiff's contents claim and applied that against the nearly $74,000 total amount that it has advanced to her.
As for the damages to the home itself, Plaintiff had the home gutted before Defendant's inspector could examine the property. Additionally, Defendant discovered that Plaintiff had been cited for having unrepaired major termite damage to her home. Termite damage is not covered by the policy. Plaintiff initially invoked the appraisal process with regard to her structure claim but later withdrew the request.
The policy provides that Defendant may request that an insured attend an examination under oath in order to substantiate the insured's claim. Because Plaintiff was not communicating with Defendant, it invoked that right. Defendant attempted to schedule the examination under oath on four occasions and actually scheduled it three times. Plaintiff failed to show up for any of the scheduled examinations. After Plaintiff filed suit, her counsel informed Defendant that Plaintiff would not submit to an examination under oath but that she would sit for a deposition.
Finally, because Plaintiff unilaterally decided to gut her entire home before the claims process could be completed, Defendant requested that Plaintiff provide any photos she may have of the property damage. Plaintiff insists that she has a large number of photos, but has failed to produce them to Defendant despite several requests.
It is clear that Plaintiff has refused to comply with the cooperation provision of the policy. To be sure, she insisted in several letters to Defendant that she was eager to fully comply with the claims process, and she now cites those letters in opposition to the instant Motion. Plaintiff's actions, however, tell a very different story. She has failed to provide Defendant evidence in support of her claim despite numerous requests, flatly refused to sit for an examination under oath, and significantly altered her property before the claims process could be concluded.
Defendant argues that compliance with the cooperation provision is a condition precedent to coverage and that the failure to comply with the provision precludes Plaintiff's claim. This argument is based primarily on the Louisiana Second Circuit's decision in Lee v. United Fire & Casualty Company.
The Court easily concludes that Plaintiff has breached the cooperation provision of the policy. At this stage of the proceeding, however, it is not clear whether Defendant has been prejudiced by the breach. Therefore, the Motion for Summary Judgment is denied without prejudice to Defendant's right to reurge the issue following appropriate discovery. Nonetheless, the Court will grant Defendant the alternative relief it requested—a stay of this case pending compliance with the cooperation provision.
For the foregoing reasons, the Motion is GRANTED IN PART. This matter is STAYED AND ADMINISTRATIVELY CLOSED pending Plaintiff's compliance with the cooperation provision of the policy. Plaintiff is ORDERED to submit to an examination under oath within 45 days of this order, to provide the information previously requested by Defendant, and to cooperate with the appraisal process invoked by Defendant. During the stay, the Court will retain jurisdiction to enforce this order.