MARK A. GOLDSMITH, District Judge.
This case comes to the Court from Minnesota, where Plaintiff Ceridian HCM, Inc. ("Ceridian") initially sued Defendant Lutheran Homes of Michigan, Inc. ("Lutheran") for breach of contract and unjust enrichment, alleging that Lutheran terminated a service agreement between the two parties when it drastically and unilaterally reduced the amount of services to be provided under the agreement. The parties agreed to transfer the case to the Eastern District of Michigan, and Lutheran promptly filed a motion to dismiss, arguing principally that Ceridian's lawsuit was premised on an understanding not contained within the four corners of the agreement. However, when examining the contract as a whole, the parties' intent concerning the amount of services to be provided is ambiguous, and could reasonably be interpreted to support Ceridian's position; accordingly, Ceridian has set forth a plausible argument that the parties did not establish a framework that would permit Lutheran to eviscerate the contract in the manner it allegedly did. Thus, Lutheran's motion is denied, without prejudice, as to the breach of contract claim. The unjust enrichment claim, however, will be dismissed, because there is an express contract governing the instant dispute.
On July 27, 2012, the parties entered into an arrangement under which Ceridian would provide Lutheran with certain applications and software, among other services, that would enable Lutheran to manage certain human resource information. Compl. ¶ 6 (Dkt. 1-1). The arrangement was memorialized in a Service Agreement, two service exhibits — an HR Payroll Service Exhibit and a Workforce Management Service Exhibit — and a Pricing Schedule.
Per the Service Agreement, Lutheran was to be charged a one-time service fee associated with implementation of the software, all pre-production fees, and a monthly fee for recurring services.
The monthly recurring fees for both HR Payroll services and Workforce Management services are broken down into two distinct phases: a Pre-Production Period and a Post-Production Period. Service Agreement at 32, 40 of 47 (cm/ecf pages). For both types of services, Post-Production monthly fees were to commence on the "Service Start Date" and be based on the "Number of Employees" on the 15th of each calendar month.
Prior to the Service Start Date, upon the initial implementation of the software, a Pre-Production Period commenced, for "purposes of configuration, user testing and implementation team training."
The Service Agreement also contains an integration clause, stating:
From mid-2012 until early January 2015, Ceridian invoiced Lutheran various one-time service and recurring monthly charges, which Lutheran routinely paid. Compl. ¶ 17. However, on January 23, 2015, Ceridian discovered that Lutheran "had unilaterally purported to reduce its payroll service with [Ceridian] to a single employee."
When presented with a motion to dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6), courts are obliged to construe the complaint in the light most favorable to the plaintiff and accept all well-pled factual allegations as true in determining whether the complaint states a plausible claim for relief.
In considering a motion to dismiss, courts may rely on the complaint, documents incorporated by reference into the complaint and integral to the plaintiff's claims, documents attached as exhibits to the complaint, and matters of public record.
Ceridian claims that in unilaterally reducing its payroll service to just one employee, Lutheran effectively terminated the contract for convenience prior to the contract's expiration. Compl. ¶ 34. The claim rests on an alleged understanding between the parties, at the time the agreement was negotiated and executed, that while "the number of employees might increase or decrease over time, [Ceridian] would continue to provide services to essentially all of [Lutheran's] employees."
The Court is not persuaded by either position, concluding that, at this stage in the proceedings, the contract can plausibly be viewed as ambiguous as to the parties' intent. "A contract is ambiguous when the language is susceptible to more than one reasonable interpretation."
Without venturing an opinion on the merits of each of Ceridian's specific assertions, the Court concludes that the Service Agreement may plausibly be viewed as ambiguous regarding whether the parties intended Ceridian to service essentially all of Lutheran's workforce. Accordingly, even assuming that Ceridian's claim is based on an extrinsic understanding, parol evidence is admissible to divine the intent of the parties, and Ceridian has plausibly pleaded a claim for breach of contract.
Lutheran emphasizes that the contract specifically allows that a change in the "Number of Employees" triggers a corresponding change in fees, and that "Number of Employees," in turn, is defined not by Lutheran's total workforce in any given month, but by the number of employee records active or maintained in the software. Def. Mot. at 14-15. The contract could have expressly defined the "Number of Employees" as all of Lutheran's employees for a given month, Lutheran continues, but it failed to do so.
For instance, the contract takes care to elucidate that "employee records" includes fulltime and part-time employees, contingent labor or contractors, and broadly covers any other individual whose information may be stored in the software or who is otherwise accessing the services provided by the software. Service Agreement at 24, 34 of 47 (cm/ecf pages). If the parties intended that the true measure of services to be provided was dependent simply and only on the number of records active or maintained in the system, why take pains to specify the records must be those of "employees," and then broadly define "employee" as indicated above? While Lutheran contends that the definition "inherently implies" that the number of employees may not be all of Lutheran's employees, Def. Mot. at 15, the definition at least equally implies that anyone who receives a form of remuneration from Lutheran is to be included within this system, regardless of that individual's formal relationship with Lutheran. Additionally, one service exhibit specifies that only those employee files marked "active," are to be counted. However, there is no indication in the agreement as to what "active" means, or why, or under what circumstances, an employee file would be inactive.
Furthermore, other provisions of the contract suggest that the parties understood the term to encompass all of Lutheran's employees. For instance, in indicating that the charges on the Pricing Schedule are "estimates only," the service exhibits state that those estimates are "based on [Lutheran's]
Lutheran relies also on the varying fee structure between the Pre-Production Period and the Post-Production Period — the former based on the total number of Lutheran's employees and the latter based on the "Number of Employees" as defined in the service exhibits — as evidence that the parties did not intend "Number of Employees" to contemplate Lutheran's total workforce. Def. Mot. at 15-16. Had the intent been to cover all of Lutheran's employees, Lutheran argues, there would be no need to distinguish between the fee structures for those two phases.
And the distinction between the fee structures for the Pre-Production Period and the Post-Production Period makes sense even under Ceridian's theory if, as the contract indicates, the Pre-Production Period was solely for "purposes of configuration, user testing and implementation team training." Service Agreement at 32, 40 of 47 (cm/ecf pages). Thus, it appears from the contract that during the Pre-Production Period Lutheran was not actually utilizing Ceridian's services and, therefore, there may have been very few or no employee records loaded into the software at that time.
Accordingly, the contract supports a reasonable inference that the number of Lutheran's employees at the time of execution of the agreement was chosen for pricing purposes, with the understanding that once the Service Start Date commenced, and Ceridian began providing the full range of services promised under the agreement, all of Lutheran's employees would be loaded into the software, the number of which may have gone up or down since execution of the agreement.
Lutheran attempts to confine the relevance of the "actual number of employees" benchmark in the Pricing Schedule to the Pre-Production Period monthly fees, Def. Reply at 5 (Dkt. 17), but this too is far from clear. First, the Pricing Schedule sets forth estimates for the first two years of a three-year service agreement, seemingly beyond the Pre-Production Period, making those estimates relevant for what Lutheran could expect to incur for the remainder of the contract.
Moreover, to read the contract as Lutheran suggests would also render meaningless what was negotiated as a significant consequence for any early termination by Lutheran. Pl. Resp. at 17-19. As pleaded in the complaint, the early termination fee recognized the "considerable, uncompensated resources" Ceridian invested into the initiation of its relationship with Lutheran, and, in the event Ceridian did not recover that investment over the life of the agreement, the early termination fee was designed to reasonably compensate Ceridian for those unreimbursed expenses. Compl. ¶ 25. While Lutheran argues that Ceridian was already well-compensated for this initial investment by virtue of the one-time charges and the Pre-Production Period monthly fees, Def. Mot. at 18-19, Lutheran still fails to imbue the early termination clause with any significant meaning. Lutheran attempts to rectify this by pointing to other benefits Ceridian received from Lutheran under the contract, and would have continued to receive regardless of whether Lutheran used Ceridian's payroll services, arguing that these additional duties and/or obligations permit Lutheran to unilaterally adjust the number of employees maintained in the software without terminating the contract and nullifying its early termination provisions. Def. Reply at 3-4. However, these additional "obligations" appear to be ancillary to the thrust of the agreement, the provision of services in exchange for a fee, and seem to hold little value if Lutheran is not actually using Ceridian's services.
Lutheran contends that the ability to add and remove employees at will from the system was a "material and valuable term" of the contract, positing that it provided an important safeguard in the event Ceridian's software failed to function. Def. Mot. at 16-17, 18. However, Ceridian has set forth plausible arguments that such an ability, without triggering the early termination provisions, would render the contract substantially illusory, because Lutheran would hold in its power whether to perform or not.
Because the contract, when read as a whole, is susceptible to more than one reasonable interpretation it can plausibly be viewed as ambiguous; parol evidence is both necessary and permissible to discern the parties' true intent. Moreover, because the agreement reasonably supports the interpretation underlying Ceridian's breach of contract claim, Ceridian has, at this stage, plausibly pleaded a claim for relief in stating that Lutheran unilaterally reduced the number of employees in the software to just one employee, thereby terminating the agreement for convenience prior to its expiration and refusing to pay the early termination fee. Compl. ¶¶ 28, 30, 34.
Lutheran also moves to dismiss Ceridian's count for unjust enrichment, contending such a claim must fail in the face of an applicable, and enforceable, express contract. Def. Mot. at 22. Ceridian concedes this count was pleaded in the alternative to the breach of contract claim and that it does not seek recovery on both counts. Pl. Resp. at 23-25. Ceridian's only argument as to why the unjust enrichment claim should not be dismissed relies on the early stage of the instant litigation.
Accordingly, Lutheran's motion to dismiss as to the unjust enrichment claim is granted.
For the reasons stated above, Lutheran's motion to dismiss (Dkt. 8) is denied, without prejudice, in part and granted in part. Lutheran shall file its answer to the complaint on or before August 9, 2016.
SO ORDERED.