ARONSON, J. —
Plaintiffs and appellants Alan Shaun Rossberg (Shaun) and Brenda Rossberg (Brenda; collectively Rossbergs)
In February 2007, the Rossbergs borrowed more than $600,000 from BofA. They signed a promissory note (First Note) and gave BofA a deed of trust (First Deed of Trust) on their home in Irvine, California, to secure the loan. The First Deed of Trust named BofA as the beneficiary and PRLAP, Inc., as the trustee.
Two months later, BofA entered into a "Pooling and Servicing Agreement" with Banc of America Funding Corporation as depositor, Well Fargo
The Rossbergs borrowed an additional $58,000 from BofA in August 2007. Again, they signed a promissory note (Second Note) and gave BofA a deed of trust on their home (Second Deed of Trust) as security for the loan. The Second Deed of Trust named BofA as the beneficiary and PRLAP, Inc., as the trustee. The Rossbergs do not allege whether the Second Note and Second Deed of Trust were part of the Pooling and Servicing Agreement.
In 2007, Shaun lost his job and then suffered a debilitating illness that prevented him from looking for new work for several months. After exhausting much of their savings and available credit, the Rossbergs fell behind in their loan payments. In early 2009, they began discussions with BofA to modify their loans. These discussions dragged on for more than two and one-half years as the Rossbergs engaged in countless oral and written communications with BofA. They repeatedly sent BofA numerous tax and other financial documents to support their loan modification requests.
The Rossbergs alleged BofA employees told them on several occasions that they had been granted a loan modification. In July 2009, Esmerna, an employee in the loan modification processing department, told Brenda the Rossbergs had been granted a loan modification that would reduce their interest rate from 7.65 percent to 6.54 percent and would add $58,000 to the loan balance. In December 2010, Yazmin, another BofA loan modification employee, told Brenda the Rossbergs had been granted a loan modification that would (1) fix their variable interest rate at 7.65 percent for the term of the loan; (2) establish an impound account; and (3) require a $130,000 balloon payment at the end of the loan. Several other employees confirmed the Rossbergs had been granted these loan modifications.
On September 22, 2009, as the Rossbergs continued their efforts to negotiate a loan modification, BofA executed a substitution of trustee designating Cal-Western Reconveyance Corporation (Cal-Western) as the new trustee on the First Deed of Trust. BofA did not have a notary public acknowledge the substitution of trustee until November 11, 2009, and it did not record the document until November 18, 2009.
Three days after BofA executed the substitution of trustee, and nearly two months before BofA recorded that document, Cal-Western executed a notice of default as "either the original trustee, the duly appointed substituted trustee, or acting as agent for the trustee or beneficiary" under the First Deed of Trust. The notice of default informed the Rossbergs they were nine months behind on their loan and the beneficiary had elected to start the nonjudicial foreclosure process on their property. Cal-Western recorded the notice of default on September 28, 2009, three days after executing it.
In June 2010, Cal-Western recorded a notice of trustee's sale (Notice of Sale) under the First Deed of Trust. The Notice of Sale originally set July 14, 2010, as the sale date, but the date for the sale was rescheduled several times. Attached to the Notice of Sale was a declaration executed by BAC Home Loans Servicing, LP (BAC), that stated BAC obtained an exemption from certain statutory time limits for giving notice of the sale, but the declaration does not explain BAC's relationship to the First Deed of Trust or the Rossbergs' loan.
In January 2011, Cal-Western, as BofA's attorney in fact, executed and recorded an "Assignment of Deed of Trust" that transferred all beneficial interest in the First Deed of Trust and First Note to "U.S. Bank, National
The Rossbergs filed this action in April 2011 to block the foreclosure sale. After the trial court sustained a demurrer to the original complaint, the Rossbergs filed a first amended complaint. The first amended complaint named BofA, U.S. Bank, and Cal-Western as defendants and alleged the following causes of action: (1) violation of Civil Code section 2923.5;
The Rossbergs alleged the nonjudicial foreclosure sale could not proceed because (1) BofA failed to satisfy its statutory duty to contact the Rossbergs to assess their financial situation and explore options for avoiding foreclosure before it recorded the notice of default; (2) the notice of default is void because Cal-Western recorded the notice before it was designated as trustee under the First Deed of Trust; (3) Cal-Western lacked authority to take any action as trustee under the First Deed of Trust because the substitution of trustee designating Cal-Western as trustee is a forgery; and (4) it is unclear who held the First Note and First Deed of Trust when the notice of default and Notice of Sale were recorded because the Pooling and Servicing Agreement transferred the First Note and First Deed of Trust to U.S. Bank in April 2007, but the Assignment of Deed of Trust purported to make that same transfer in January 2011. The Rossbergs also alleged BofA committed fraud when it promised to grant them a loan modification but failed to implement the promised loan modification.
BofA and U.S. Bank demurred to the first amended complaint on the ground each cause of action failed to allege sufficient facts to state a claim against either defendant. The trial court sustained the demurrer on every cause of action without leave to amend and entered a judgment of dismissal. The Rossbergs timely appealed.
Shortly after the trial court dismissed the Rossbergs' action, Cal-Western proceeded with the nonjudicial foreclosure and conducted the public sale
In September 2012, the Rossbergs filed a petition for writ of mandate to prevent BofA from selling the property to a third party or proceeding with the unlawful detainer action during this appeal. We issued an order (1) treating the Rossbergs' petition as a petition for writ of supersedeas; (2) consolidating the Rossbergs' appeal from the judgment and their writ petition; and (3) inviting an informal response from BofA. BofA did not file a response and no further action was taken on the petition.
In July 2013, U.S. Bank obtained a judgment of possession against the Rossbergs in the unlawful detainer action after the Rossbergs failed to appear for trial.
When the trial court sustains a demurrer, we review the complaint de novo to determine whether it alleges facts stating a cause of action on any possible legal theory. (Koszdin v. State Comp. Ins. Fund (2010) 186 Cal.App.4th 480, 487 [112 Cal.Rptr.3d 494] (Koszdin).) "`"We treat the demurrer as admitting all material facts properly pleaded, but not contentions, deductions or conclusions of fact or law."' [Citations.]" (Hoffman v. Smithwoods RV Park, LLC (2009) 179 Cal.App.4th 390, 400 [102 Cal.Rptr.3d 72].) "Further, `we give the complaint a reasonable interpretation, reading it as a whole and its parts in their context.' [Citations.]" (Melton v. Boustred (2010) 183 Cal.App.4th 521, 528 [107 Cal.Rptr.3d 481].) We also "consider matters that must or may be judicially noticed."
Nonetheless, "[t]he plaintiff has the burden of showing that the facts pleaded are sufficient to establish every element of the cause of action and overcoming all of the legal grounds on which the trial court sustained the demurrer, and if the defendant negates any essential element, we will affirm
"When a demurrer is sustained without leave to amend, we also must decide whether there is a reasonable possibility that the defect can be cured by amendment." (Koszdin, supra, 186 Cal.App.4th at p. 487.) "The plaintiff bears the burden of proving there is a reasonable possibility of amendment. [Citation.] ... [¶] To satisfy that burden on appeal, a plaintiff `must show in what manner he can amend his complaint and how that amendment will change the legal effect of his pleading.' [Citation.] The assertion of an abstract right to amend does not satisfy this burden. [Citation.] The plaintiff must clearly and specifically set forth the `applicable substantive law' [citation] and the legal basis for amendment, i.e., the elements of the cause of action and authority for it. Further, the plaintiff must set forth factual allegations that sufficiently state all required elements of that cause of action. [Citations.] Allegations must be factual and specific, not vague or conclusionary. [Citation.]" (Rakestraw v. California Physicians' Service (2000) 81 Cal.App.4th 39, 43-44 [96 Cal.Rptr.2d 354] (Rakestraw).)
"[A]lthough the deed of trust technically conveys title to the real property from the trustor-debtor to the trustee, the extent of the trustee's interest in the property is limited to what is necessary to enforce the operative provisions of the deed of trust." (Jenkins, supra, 216 Cal.App.4th at p. 508.) Generally, a deed of trust requires the trustee only to perform one of two "mutually exclusive duties: (1) should the trustor-debtor default on the debt, the trustee
The statutory scheme authorizing nonjudicial foreclosures "`"cover[s] every aspect of [the] exercise of [a] power of sale contained in a deed of trust." [Citation.] ... [Citation.]'" (Jenkins, supra, 216 Cal.App.4th at pp. 509-510.) "`Because of the exhaustive nature of this scheme, California appellate courts have refused to read any additional requirements into the non-judicial foreclosure statute.' [Citations.]" (Debrunner v. Deutsche Bank National Trust Co. (2012) 204 Cal.App.4th 433, 441 [138 Cal.Rptr.3d 830] (Debrunner).)
"`"The purposes of this comprehensive scheme are threefold: (1) to provide the [beneficiary-creditor] with a quick, inexpensive and efficient remedy against a defaulting [trustor-debtor]; (2) to protect the [trustor-debtor] from wrongful loss of the property; and (3) to ensure that a properly conducted sale is final between the parties and conclusive as to a bona fide purchaser." [Citation.]' [Citation.] `Significantly, "[n]onjudicial foreclosure is less expensive and more quickly concluded than judicial foreclosure, since there is no oversight by a court, `[n]either appraisal nor judicial determination of fair value is required,' and the debtor has no postsale right of redemption." [Citation.]' [Citation.]" (Jenkins, supra, 216 Cal.App.4th at pp. 509-510.)
"In 2008, the Legislature enacted ... section 2923.5 in response to the foreclosure crisis." (Stebley v. Litton Loan Servicing, LLP (2011) 202 Cal.App.4th 522, 525 [134 Cal.Rptr.3d 604].) When Cal-Western recorded the notice of default in 2009, section 2923.5 prohibited a "mortgagee, trustee, beneficiary, or authorized agent" from recording a notice of default until 30 days after (1) "contact[ing] the borrower in person or by telephone in order to assess the borrower's financial situation and explore options for the borrower to avoid foreclosure" or (2) making diligent efforts to contact the borrower, including "sending a first-class letter that includes the toll-free telephone number made available by HUD to find a HUD-certified counseling agency," "attempt[ing] to contact the borrower by telephone at least three times at different hours and on different days," and "send[ing] a certified letter, with return receipt requested." (Former § 2923.5, subds. (a) & (g).) Former section 2923.5 further required the notice of default include a declaration stating "the mortgagee, beneficiary, or authorized agent ... has contacted the borrower
A borrower may state a cause of action under section 2923.5 by alleging the lender did not actually contact the borrower or otherwise make the required efforts to contact the borrower despite a contrary declaration in the recorded notice of default. (Skov v. U.S. Bank National Assn. (2012) 207 Cal.App.4th 690, 696 [143 Cal.Rptr.3d 694].) The Rossbergs, however, failed to state a cause of action on this theory because they did not adequately allege BofA and its agents failed to contact them to assess their financial situation and explore options for avoiding foreclosure at least 30 days before Cal-Western recorded the notice of default.
The first amended complaint alleged, "In the 30-days leading up to [the date on which Cal-Western recorded the notice of default], no in person meeting took place and no telephonic conversation took place." (Italics added.) This does not allege a section 2923.5 violation because the statute requires the contact to occur more than 30 days before the notice of default is recorded, not during "the 30 days leading up to" the recording. Moreover, the first amended complaint alleged the Rossbergs had multiple telephone conversations with BofA regarding a possible loan modification during July 2009, which was more than 30 days before Cal-Western recorded the notice of default in late September 2009. The Rossbergs also attached to the first amended complaint several letters they received from BofA more than 30
This cause of action sought to enjoin Defendants from foreclosing on the Rossbergs' home because Defendants failed to record a proper notice of default. The Rossbergs alleged the notice of default was invalid because Cal-Western lacked authority to record it, and therefore the entire nonjudicial foreclosure process was void. Although the Rossbergs alleged several reasons for Cal-Western's purported lack of authority, they misconstrue the requirements for conducting a nonjudicial foreclosure and failed to allege any defect in the process that prevented Cal-Western from validly recording the notice of default. We therefore affirm the trial court's decision sustaining the demurrer to this cause of action.
The Rossbergs first contend Cal-Western lacked authority because it had not been designated as trustee when it recorded the notice of default. According to the Rossbergs, Cal-Western did not become trustee until nearly two months after it recorded the notice of default when a notary acknowledged the substitution of trustee and Cal-Western recorded the substitution. Section 2934a, however, expressly authorized Cal-Western to record the notice of default because the substitution of trustee was executed before Cal-Western recorded the notice of default even though the substitution of trustee was not notarized or recorded until nearly two months later.
The Rossbergs next contend Cal-Western lacked authority to record the notice of default because BofA was not the beneficiary under the First Deed of Trust when it executed the substitution of trustee designating Cal-Western as trustee. According to the Rossbergs, BofA transferred the First Note and First Deed of Trust to U.S. Bank in April 2007, when it entered into the Pooling and Servicing Agreement, and therefore only U.S. Bank could have validly executed the substitution of trustee in September 2009.
Section 2924 authorizes a notice of default to be recorded by the "trustee, mortgagee, or beneficiary, or any of their authorized agents." (§ 2924, subd. (a)(1), italics added.) The notice of default did not state BofA designated Cal-Western to act as a substituted trustee. Rather, the notice of default stated Cal-Western "is either the original trustee, the duly appointed substituted trustee, or acting as agent for the trustee or beneficiary under [the First Deed of Trust]." (Italics added.) Accordingly, to state a claim based on Cal-Western's purported lack of authority to record the notice of default, the Rossbergs had to allege not only that Cal-Western was not the trustee under the First Deed of Trust but also that Cal-Western was not the agent of the
Section 2932.5 states, "Where a power to sell real property is given to a mortgagee, or other encumbrancer, in an instrument intended to secure the payment of money, the power is part of the security and vests in any person who by assignment becomes entitled to payment of the money secured by the instrument. The power of sale may be exercised by the assignee if the assignment is duly acknowledged and recorded." (Italics added.) "It has been established since 1908 that this statutory requirement that an assignment of the beneficial interest in a debt secured by real property must be recorded in order for the assignee to exercise the power of sale applies only to a mortgage and not to a deed of trust." (Calvo v. HSBC Bank USA, N.A. (2011) 199 Cal.App.4th 118, 122 [130 Cal.Rptr.3d 815].)
The Rossbergs cite a United States Bankruptcy Court case that reached the opposite conclusion and held section 2932.5 can be applied to deeds of trust. (See In re Cruz (Bankr. S.D.Cal. 2011) 457 B.R. 806, 814-817.) At least one California appellate court, however, has refused to follow Cruz because it misunderstood how a deed of trust operates. (Haynes v. EMC Mortgage Corp.
"The elements of promissory fraud ... are (1) a promise made regarding a material fact without any intention of performing it; (2) the existence of the intent not to perform at the time the promise was made; (3) intent to deceive or induce the promisee to enter into a transaction; (4) reasonable reliance by the promisee; (5) nonperformance by the party making the promise; and (6) resulting damage to the promise[e]." (Behnke v. State Farm General Ins. Co. (2011) 196 Cal.App.4th 1443, 1453 [127 Cal.Rptr.3d 372].) As with any other form of fraud, each element of a promissory fraud claim must be alleged with particularity. (Beckwith v. Dahl (2012) 205 Cal.App.4th 1039, 1059-1060 [141 Cal.Rptr.3d 142] (Beckwith).)
"`"`Misrepresentation, even maliciously committed, does not support a cause of action unless the plaintiff suffered consequential damages.'"' [Citation.]" (Beckwith, supra, 205 Cal.App.4th at p. 1064.) Indeed, "`"[a]ssuming... a claimant's reliance on the actionable misrepresentation, no liability attaches if the damages sustained were otherwise inevitable or due to unrelated causes." [Citation.]' [Citation.] If the defrauded plaintiff would have suffered the alleged damage even in the absence of the fraudulent inducement, causation cannot be alleged and a fraud cause of action cannot be sustained." (Ibid., original italics.)
The Rossbergs did not satisfy these standards. They did not allege any specific damages they suffered as a result of their reliance on the promised loan modifications nor did they allege how their execution of loan modification papers and disclosure of confidential information caused those unspecified damages. For example, the Rossbergs did not allege BofA or U.S. Bank used the confidential information the Rossbergs disclosed for an improper purpose or in any way that injured the Rossbergs. Indeed, there are no allegations at all regarding how BofA or U.S. Bank used the confidential information the Rossbergs disclosed. The logical inference is that BofA used the information to evaluate the Rossbergs' requests for a loan modification, but there is nothing improper about that. Significantly, the Rossbergs do not allege their reliance on the promised loan modifications caused them to default on their loans or prevented them from curing their existing defaults.
In their brief, the Rossbergs argue BofA's promised loan modifications induced them to continue making loan payments to BofA instead of obtaining a replacement loan. The Rossbergs, however, did not allege this theory of reliance in their first amended complaint and therefore we may not consider this argument in evaluating whether they have shown a viable fraud cause of action. (Hensler, supra, 8 Cal.4th at pp. 8-9, fn. 3.) Moreover, the Rossbergs fail to explain how continuing to pay on their loans caused them damages when BofA credited those payments toward the amount they undisputedly owed and allowed them to remain in their home. (See West v. JPMorgan Chase Bank, N.A. (2013) 214 Cal.App.4th 780, 795 [154 Cal.Rptr.3d 285].) The Rossbergs also failed to provide facts showing they had sufficient equity in their home and sufficient income to qualify for a replacement loan. The conclusory allegation they would have obtained a replacement loan does not state a cause of action.
The Rossbergs also argue the promised loan modifications induced them not to sell their home "early on" and pay off BofA before their home lost a significant amount of its value. Again, we cannot consider this theory because it was not alleged in the first amended complaint. (Hensler, supra, 8 Cal.4th at pp. 8-9, fn. 3.) Moreover, the Rossbergs failed to provide sufficient facts to support this theory. For example, they do not allege the value of their home "early on," the value of their home when BofA first promised a loan modification, the amount they owed BofA when it first promised a loan modification, or whether they could have sold their home for more than they owed. The conclusory allegation the Rossbergs could have sold their home and paid off their loans does not state a cause of action.
Finally, the Rossbergs contend Auerbach v. Great Western Bank (1999) 74 Cal.App.4th 1172 [88 Cal.Rptr.2d 718] supports their fraud cause of action because it upheld part of a damages award based on a lender's false promises it would grant a loan modification if the borrower continued to make payments on the underlying loan. The Rossbergs are mistaken. Auerbach did not address whether the borrower adequately alleged a promissory fraud claim. The issues in Auerbach concerned the type of out-of-pocket damages recoverable on a promissory fraud claim. (Id. at p. 1175.) The Auerbach court expressly stated it was not deciding "whether a lender's false promises made to induce nonrecourse borrowers to continue to make loan payments can ever support a claim of fraud." (Id. at p. 1187.)
The Rossbergs argue their UCL claim is "well pled" because they "allege fraud, and breach of statutes. Further, in terms of unfairness, it has been held that refusal to communicate with a borrower, and false communications as to loan status (e.g. the granting of the loan modification) ... are unfair. The complaint alleges over 100 ignored phone calls, and false communications. Furthermore, failing to abide by a valid court order, such as in the Stipulated Judgment with the California Attorney General is per se against California public policy and is unfair."
As plaintiffs and appellants, the Rossbergs bore the burden to show how the alleged facts are sufficient to establish every element of this cause of action. (Martin, supra, 173 Cal.App.4th at p. 1031; see Sui, supra, 196 Cal.App.4th at p. 938.) But the Rossbergs failed to provide any reasoned explanation or cite any authority to support the statements in their brief. We therefore treat their challenge to the trial court's ruling sustaining the demurrer to the UCL claim as waived. (Nelson v. Avondale Homeowners Assn. (2009) 172 Cal.App.4th 857, 862 [91 Cal.Rptr.3d 726] (Nelson) ["`When an appellant fails to raise a point, or asserts it but fails to support it with reasoned argument and citations to authority, we treat the point as waived.'"]; Paulus v. Bob Lynch Ford, Inc. (2006) 139 Cal.App.4th 659, 685 [43 Cal.Rptr.3d 148] (Paulus) ["`"Issues do not have a life of their own: if they are not raised or supported by argument or citation to authority, we consider the issues waived."'"].) "We are not bound to develop [the Rossbergs'] arguments for them." (In re Marriage of Falcone & Fyke (2008) 164 Cal.App.4th 814, 830 [79 Cal.Rptr.3d 588]; see Benach v. County of Los Angeles (2007) 149 Cal.App.4th 836, 852 [57 Cal.Rptr.3d 363].)
This cause of action alleged the Rossbergs and Defendants entered into a "partially written, partially verbal, and verbal agreement" to modify the Rossbergs' loans based on BofA's oral representations that it had granted the Rossbergs' loan modification request and the statements on BofA's Web site describing its loan modification programs. This cause of action fails as a
Here, the Rossbergs alleged the loan modification agreement they entered into with BofA modified the terms of their promissory note and deed of trust by changing the interest rate and principal balance, among other things. The statute of frauds therefore required the loan modification agreement to be in a writing signed by BofA. The Rossbergs, however, concede there is no written loan modification agreement signed by BofA. They therefore failed to allege a cause of action for breach of the purported loan modification agreement.
The Rossbergs contend their loan modification agreement with BofA was not subject to the statute of frauds because the "object of the [loan modification] agreement was to arrange a refinancing loan," not to convey an interest in real property. This argument fails because it contradicts controlling precedent, as we explained in Secrest.
The Rossbergs also contend we should reject BofA's argument that the statute of frauds bars this cause of action because BofA never signs written agreements granting homeowner loan modifications. The Rossbergs, however, base their argument on facts not alleged on the face of their pleading. Because the Rossbergs sought to allege a contract subject to the statute of frauds, they must allege a written contract signed by BofA and their failure to do so is a legal issue properly decided on demurrer. (Weil & Brown, Cal. Practice Guide: Civil Procedure Before Trial (The Rutter Group 2013) ¶ 7:58, p. 7(I)-33 (rev. #1, 2013), citing Parker v. Solomon (1959) 171 Cal.App.2d 125, 136 [340 P.2d 353].) Whether BofA routinely signs a written agreement when it modifies a borrower's loan is irrelevant. The statute of frauds requires a signed writing and therefore the Rossbergs must allege facts establishing the existence of a signed writing to state this cause of action.
The sixth cause of action seeks a judicial declaration that the substitution of trustee, the notice of default, and the Notice of Sale are void based on the defects discussed above concerning the first and second causes of action, and also a judicial declaration modifying the First Note, First Deed of Trust, Second Note, and Second Deed of Trust to conform to the loan modifications BofA promised the Rossbergs. The seventh cause of action seeks to quiet title against Defendants and Cal-Western "for the reasons set forth hereinabove." The Rossbergs, however, fail to explain how the trial court erred in sustaining the demurrer to these causes of action or why they alleged sufficient facts to state these claims.
The Rossbergs' brief addresses these two causes of action in a single paragraph, citing Curry v. Moody (1995) 40 Cal.App.4th 1547 [48 Cal.Rptr.2d 627] and Exxess Electronixx v. Heger Realty Corp. (1998) 64 Cal.App.4th 698 [75 Cal.Rptr.2d 376]. Both of these cases address whether a party may recover contractual attorney fees under section 1717 as the prevailing party in an action on a contract. (Curry, at pp. 1556-1557; Exxess, at p. 708.) They do not address what is required to state a declaratory relief or quiet title claim, and the Rossbergs provide no explanation regarding how these cases show the trial court erroneously sustained Defendants' demurrer to these causes of action. The Rossbergs therefore failed to meet their burden to show they alleged sufficient facts to state these causes of action. (Martin, supra, 173 Cal.App.4th at p. 1031; see Sui, supra, 196 Cal.App.4th at p. 938.) We also treat the Rossbergs' challenge to the ruling sustaining the demurrer to these causes of action as waived because the Rossbergs did not provide any reasoned argument to support their challenge. (Nelson, supra, 172 Cal.App.4th at p. 862; Paulus, supra, 139 Cal.App.4th at p. 685.)
In their reply, the Rossbergs invoke California's liberal policy in favor of permitting amended pleadings and argue we should grant them leave to amend on any claim where they failed to adequately allege a cause of action. As explained above, however, it is not sufficient for the Rossbergs to assert "an abstract right to amend." (Rakestraw, supra, 81 Cal.App.4th at p. 43.) Instead, they must "clearly and specifically" set forth the legal authority for the claims they contend they can allege, the elements of each of those claims, and the specific factual allegations that would establish each of those elements. (Ibid.) The Rossbergs made no attempt to meet this burden.
The judgment is affirmed. Because we affirm the trial court's judgment dismissing the Rossbergs' action, we also dismiss the petition for writ of mandate as moot. Defendants shall recover their costs on appeal.
Rylaarsdam, Acting P. J., and Ikola, J., concurred.
The Rossbergs also contend BofA admitted the Rossbergs received loan modifications in two letters it sent after the trial court entered judgment. Because the operative pleading contains no allegations regarding these letters and they postdate the trial court's ruling, we may not consider them in evaluating the adequacy of the Rossbergs' allegations. (Hensler v. City of Glendale (1994) 8 Cal.4th 1, 8-9, fn. 3 [32 Cal.Rptr.2d 244, 876 P.2d 1043] (Hensler) [in ruling on a demurrer, courts are limited to allegations appearing on the face of the pleadings and facts properly subject to judicial notice]; Vons Companies, Inc. v. Seabest Foods, Inc. (1996) 14 Cal.4th 434, 444, fn. 3 [58 Cal.Rptr.2d 899, 926 P.2d 1085] ["normally `when reviewing the correctness of a trial court's judgment, an appellate court will consider only matters which were part of the record at the time the judgment was entered'"].) To the extent we may consider these letters in deciding whether we should grant the Rossbergs leave to amend, the letters merely state BofA twice offered the Rossbergs a loan modification and the Rossbergs rejected those offers. Accordingly, the letters fail to show an agreement was ever reached on a specific loan modification.