McHUGH, United States District Judge.
This case involves alleged violations of the Fair Debt Collection Practices Act by a debt buyer and the agency it hired to pursue collection. Plaintiff alleges that the collection letters she received from the defendants violated the FDCPA because they were misleading — specifically, that the letters implied the debts were legally enforceable, when in fact they were not, and that the letters failed to communicate effectively her right to dispute the validity of the debts. In a joint Motion to Dismiss, the defendants dispute that their letters violated the FDCPA, and assert that the debt buyer defendant cannot be liable as a matter of law. The threshold question is whether debt buyers which acquire defaulted (and often time-barred) debt in order to collect upon it qualify as "debt collectors" under the Act. I conclude that they do, and further conclude that Plaintiff has adequately alleged that the collection letters violated the Act. Accordingly, the Motion to Dismiss will be denied.
In 2016, Plaintiff Darla Norman received two nearly identical letters from Defendant Allied Interstate, LLC, each attempting to collect on an alleged debt. In the letters, Allied stated that it was acting on behalf of Defendant LVNV Funding, LLC, to collect the debts. LVNV had not lent Norman any money — in fact, Defendants admit that the debts were incurred originally to two non-party creditors more than seven years earlier. But at some point after Norman allegedly defaulted on the debts, LVNV purchased them from the creditors (or from another debt buyer) and contracted with Allied to collect on them. By May 2016, when Allied sent the collection letters, the statute of limitations had run, rendering both debts legally unenforceable. The letters each listed the amount owed and the original creditor, and read in relevant part:
All text in the letter appeared in the same size and font.
Based on these collection letters, Plaintiff Norman brings claims under the Fair Debt Collection Practices Act, 15 U.S.C. §§ 1692-1692p. She alleges that Defendants Allied and LVNV violated Sections 1692e, which prohibits misleading representations, and 1692g, which establishes protections and notice procedures by which consumers can challenge and obtain validation of the alleged debt.
This motion is governed by the well-established standards of Rule 12(b)(6), as amplified by Fowler v. UPMC Shadyside, 578 F.3d 203, 210 (3d Cir. 2009).
Congress passed the FDCPA in an effort to end abusive debt collection practices, acknowledging the "abundant evidence" of "abusive, deceptive, and unfair" practices. 15 U.S.C. § 1692(a), (e). The Third Circuit has emphasized that the FDCPA is a remedial statute that "must be broadly construed in order to give full effect to these purposes." Caprio v. Healthcare Revenue Recovery Grp., LLC, 709 F.3d 142, 148 (3d Cir. 2013).
To state a claim under the FDCPA, Plaintiff Norman must plausibly allege that (1) she is a consumer, (2) Defendants are debt collectors, (3) Defendants' challenged practice — the letters — involves an attempt to collect a debt as the Act defines it, and (4) that Defendants violated the FDCPA in attempting to collect the debt. See Tatis v. Allied Interstate, LLC, 882 F.3d 422, 427 (3d Cir. 2018). Defendants dispute only the second and fourth elements. Defs.' Mot. 6. LVNV disputes that it is a debt collector, and both Defendants dispute that the letters violated the Act. For the reasons that follow, I conclude that LVNV is a debt collector under the Act, and that Norman has adequately alleged two violations.
There are two ways in which a person or entity can qualify as a "debt collector" under the FDCPA. See § 1692a(6). The first definition encompasses "any business the principal purpose of which is the collection of any debts." Id. The second reaches any entity that "regularly collects or attempts to collect, directly or indirectly, debts owed ... [to] another." § 1692a. Plaintiff initially alleged that LVNV satisfied both definitions, Compl. ¶¶ 5-6, but now argues only that LVNV falls within the "principal purpose" definition, Pl.'s Resp. 12. Defendant LVNV counters that, as a debt buyer, it cannot be a debt collector under either definition, and regardless, Plaintiff has not alleged facts in support of the "principal purpose" definition. Defs.' Mot. 7-8; Defs.' Reply 6, ECF No. 14. I disagree and, for the reasons set forth below, hold that LVNV falls within the "primary purpose" definition, and further hold that Plaintiff's allegations, bolstered by LVNV's admission that it is a debt buyer, are an adequate basis for the claim against it.
Until recently, it was settled law in the Third Circuit that debt buyers like LVNV were debt collectors under the Act, because the debts they attempt to collect were in default when they bought them. See Pollice v. Nat'l Tax Funding, L.P., 225 F.3d 379, 404 (3d Cir. 2000) ("[T]here is no question that the `principal purpose' of [defendant's] business is the `collection of any debts,' namely, defaulted obligations which it purchases...."); see also F.T.C. v. Check Inv'rs, Inc., 502 F.3d 159, 174 (3d Cir. 2007) (emphasizing that the focus of the debt collector analysis should be whether the debt was in default when it was acquired, joining the Fifth, Sixth, and Seventh Circuits), abrogated in part by Henson v. Santander Consumer USA Inc., ___ U.S. ___, 137 S.Ct. 1718, 198 L.Ed.2d 177 (2017). But last year, a circuit split spurred the Supreme Court in Henson to review whether entities that regularly purchase
Before addressing that question, though, the Henson Court paused to emphasize what it was not deciding. It explicitly declined to address whether those same debt buyers fall within the FDCPA's first definition of debt collector: "... any business the principal purpose of which is the collection of any debts." Id. The Court then turned to the "much narrowed question" of whether debt buyers fall within the Act's "regularly collects ... debts owed ... another" definition. Focusing on the fact that the "plain language" of the "regularly collects" definition hinges on whether the debt is "owed [to] another," the Henson Court determined that a debt buyer "may indeed collect debts for its own account without triggering the [`regularly collects'] statutory definition." Id. at 1721-22.
Since Henson, decided in June 2017, three district courts in this Circuit have recognized its limited scope, and applied its precepts only to the "regularly collects" definition of a debt collector. See, e.g., Beard v. Ocwen Loan Servicing, LLC, 2018 WL 638455, at *5 (M.D. Pa. 2018). Therefore, if an entity satisfies the "primary purpose" definition of a debt collector, the Henson case does not preclude FDCPA liability, even if the entity is attempting to collect a debt for itself." Id.; accord Barbato v. Greystone All., LLC, 2017 WL 5496047 (M.D. Pa. Nov. 16, 2017), appeal docketed, No. 18-1042 (3d Cir. Jan. 14, 2018); Schweer v. HOVG, LLC, 2017 WL 2906504 (M.D. Pa. July 7, 2017); Tepper v. Amos Fin., LLC, 2017 WL 3446886 (E.D. Pa. Aug. 11, 2017), appeal docketed, No. 17-2851 (3d Cir. Aug. 25, 2017).
Based on the explicit limiting language in Henson, I join the majority of courts within the Third Circuit in holding that Henson applies only to FDCPA claims brought under the "regularly collects" definition of debt collector, and not to claims brought under the "principal purpose" definition. Therefore, debt buyers
Having determined that debt buyers like LVNV can be debt collectors under the Act, I next consider LVNV's argument that Plaintiff has not alleged facts showing that LVNV is a debt collector under the "primary purpose" definition. See Defs.' Reply 7-8. LVNV is correct that Plaintiff's allegations as to this element are few; she alleges that debt collection is the principal purpose of LVNV's business, and that Allied was collecting "for LVNV" when it sent the collection letters. Compl. ¶¶ 5-7. But she also attaches the letters themselves,
Having rejected Defendants' threshold argument that LVNV is not a debt collector, I next address their contention that Plaintiff has not pled a violation of the Act.
When deciding if debt collection conduct violates the FDCPA, courts employ a "least sophisticated debtor" standard, which seeks to "protect the gullible as well as the shrewd." Jensen v. Pressler & Pressler, 791 F.3d 413, 418 (3d Cir. 2015); accord Lesher v. Law Offices of Mitchell N. Kay, 650 F.3d 993, 997 (3d Cir. 2011) (characterizing the least sophisticated debtor standard as a "low standard"). The standard "protects naive consumers,
Plaintiff alleges that the letters violated Section 1692e, which prohibits "any false, deceptive, or misleading representations" in the collection of any debt. Tatis, 882 F.3d at 428 (emphasis in original). Applying § 1692e, the Third Circuit has held that, depending on context, "a completely accurate statement can be deceptive or misleading." Id. at 429 (citing Campuzano, 550 F.3d at 301). A communication is deceptive if it "can be reasonably read to have two or more different meanings, one of which is inaccurate." Id. at 429. The section includes a non-exhaustive list of prohibited conduct, including making false representations as to the character or "legal status of any debt," § 1692e(2), "threatening to take any action that cannot legally be taken," § 1692e(5), and using "deceptive means" to "attempt to collect any debt," § 1692e(10).
Plaintiff asserts that the following language in the collection letters from Allied was misleading or deceptive because unsophisticated consumers "could be misled into thinking Allied could legally enforce the debt" when in fact the debt was time-barred:
Pl.'s Suppl. Br. 3-5, ECF No. 13 (citing Tatis, 882 F.3d at 430). Defendants counter that this language "could not be construed by the least-sophisticated debtor... [as suggesting that] she had a legal obligation to pay the time-barred debt," or that the debt was a "legally enforceable obligation." Defs.' Reply 6.
Before the Third Circuit's 2018 decision in Tatis, this may have been a close question. See Huertas v. Galaxy Asset Mgmt., 641 F.3d 28, 32-33 (3d Cir. 2011) (holding that debt collectors may seek voluntary repayment of time-barred debts as long as they do not threaten litigation, and finding that the collector's request that the consumer call "to resolve the issue" did not amount to such a threat). Now, with the benefit of Tatis, it is not. Tatis clarified that collection letters can violate § 1692e without explicitly threatening litigation if the letters could mislead debtors into believing they have a legal obligation to repay time-barred debts through use of words like "settlement" and "settlement offer." 882 F.3d at 425, 428, 430.
Tatis undoubtedly controls here. Like Plaintiff Norman, Ms. Tatis brought an FDCPA action against Allied based on a
Id. at 422. Based on this language, the Third Circuit concluded that, "in the specific context of a debt-collection letter, the least sophisticated debtor could be misled into thinking that `settlement of the debt' referred to the creditor's ability to enforce the debt in court rather than a mere invitation to settle the account." Here, as in Tatis, the collection letter states that Allied is not obligated to accept any payment proposal, and asks the consumer to call to discuss "potential settlement options."
Defendants attempt to distinguish this case from Tatis by pointing to minor variations in language — i.e., "settlement options" instead of "settlement offer" — and to the fact that the Tatis letter included an exact payment amount and a time limit for accepting it. Defs.' Reply 6. But I can discern no meaningful difference in these settlement invitations. Nor do I see how the inclusion of an exact amount or date alters the analysis — certainly, it was not important to the Tatis court, which made only a passing reference to it in their facts section — and Defendants do not attempt to explain the importance of such details. In fact, that the letters here did not include a payoff amount, but instead stated that Allied was "not obligated to accept any payment proposal," arguably increasing the likelihood that a consumer could be misled as to the legal status of the debt. After all, Allied's statement that it is "not obligated" to accept any proposal necessarily implies that Allied has some legal recourse if it and the consumer cannot agree on a "settlement."
Here, as in Tatis, the context in which the collection letters were received "indicate[s] that, far from being a `bizarre or idiosyncratic interpretation' ..., interpreting the settlement offer as creating a legally-enforceable obligation is a mistake even a debtor `willing to read with care' might make." Id. at 430. I therefore conclude that Norman has plausibly alleged that Allied's letters violated § 1692e.
Next, Plaintiff claims that Allied's letters violated Section 1692g. That section of the FDCPA grants consumers 30 days to dispute the validity and request verification of any alleged debt, and requires debt collectors to "cease collection of the debt" until they have obtained and provided that verification to consumers. § 1692g(a)-(b). It also imposes on debt collectors an obligation to inform consumers of these dispute and verification rights by sending written notice to the consumer within 5 days after the initial communication related to the debt. § 1692g(a). The Act does not prescribe particular language that collectors must use in the notice, but requires them to include: (1) the amount of the debt; (2) the name of the creditor to whom the debt is owed; and (3) statements that unless the consumer disputes the validity of the debt within 30 days of receiving the notice, the collector will assume it is valid; (4) that if the consumer notifies the collector in writing within the 30-day period
The Third Circuit has emphasized that Congress's purpose in drafting § 1692g was "to guarantee that consumers would receive adequate notice of their rights under the law." Wilson, 225 F.3d at 354 (3d Cir. 2000). Thus, debt collectors must do more than merely include the validation notice in their collection letters to comply with § 1692g — they must "effectively convey [the notice of rights] to the debtor." Id.; accord Graziano v. Harrison, 950 F.2d 107, 111 (3d Cir. 1991) ("[The] statutory notice must not only explicate a debtor's rights; it must do so effectively."). The notice, therefore, must be "in print sufficiently large to be read" and "sufficiently prominent to be noticed." Graziano, 950 F.2d at 111. And importantly, it "must not be overshadowed or contradicted by accompanying messages" from the debt collector. Id.
Plaintiff does not dispute that Allied included the required information in its validation notice, which appeared as the fourth paragraph of both collection letters. Rather, Plaintiff posits two ways in which the notice was overshadowed or contradicted by the content and structure of the letter. Pl.'s Resp. 14-18. First, Plaintiff argues that the notice violated the Act because it was "not bolded, italicized nor underlined so as to set it apart" from the other text in the letter. Id. at 18. I am not persuaded by this, as the Third Circuit has held that a validation notice is not necessarily overshadowed merely because it is "presented in the same font, size and color type-face" as the rest of the letter. Wilson, 225 F.3d at 356. Here, Allied's validation notice was printed legibly on the front of the letter and not overshadowed by large, brightly-colored, or bolded text elsewhere in the letter, and was therefore "sufficiently prominent." See Caprio, 709 F.3d at 148, 154.
Far more compelling is Norman's second argument — that other language in the letter rendered the validation notice unclear. According to Plaintiff, Allied's statement that checks would be debited immediately and would not be returned, coupled with "anticipatory language welcoming payment" — in the absence of any clarifying language — overshadowed the validation notice such that it would leave the least sophisticated consumer uncertain as to how sending a payment would affect her dispute rights. See Pl.'s Resp. 18-19. If
A collector's request for payment in the same letter as the validation notice can, but does not necessarily, violate § 1692g. Compare Wilson, 225 F.3d at 356 (finding no overshadowing where the letter offered "the opportunity to pay this bill immediately") with Graziano, 950 F.2d at 111 (holding that a demand for payment within 10 days and a threat of legal action constituted a "contradictory demand" that rendered the validation notice ineffective) and Adams v. Law Offices of Stuckert & Yates, 926 F.Supp. 521, 525 (E.D. Pa. 1996) (holding that "[t]o avoid trouble, please pay immediately" overshadowed the validation notice). The strongest support for Defendants' position comes from Wilson, where the Third Circuit found no § 1692g violation when the following language appeared before the validation notice paragraph:
See 225 F.3d at 352. The Court of Appeals concluded that this language did not overshadow the validation notice, even though it requested immediate payment, because the letter "presented [the consumer] with two options: (1) an opportunity to pay the debt immediately and avoid further action, or (2) notify [the collector] within thirty days ... that he disputes the validity of the debt" and did not "suggest that [the consumer] forego the second option in favor of immediate payment." Id. at 356. Importantly, the Third Circuit found that no contradiction existed between the paragraphs above, and therefore no "reconciling statement" was required. Id. (citing Bartlett v. Heibl, 128 F.3d 497 (7th Cir. 1997)). Where an "actual or apparent" contradiction exists, the Wilson Court explained, the letter must include a reconciling statement to avoid the confusion that would result if the letter does not explain how the demand for payment "fit[s] together" with the consumer's dispute rights.
Although this is admittedly a closer question than Plaintiff's § 1692e claim, I am persuaded that the letter, taken as a whole, would leave the least sophisticated consumer uncertain as to her dispute rights under the Act. I conclude that Allied's letter did effectively create confusion, and therefore required a reconciling statement. See id. To be sure, Allied's request for payment did not "standing alone" violate the Act. See Wilson, 225 F.3d at 357. Rather, it was Allied's request for payment and warning that checks would be immediately deposited and not returned, without "explaining that its demand did not override the consumer's rights under section 1692g" that rendered the validation notice ineffective. Allied's failure to include a "reconciling statement" leaves the least sophisticated consumer — and indeed, this Court — uncertain of how Allied's demands "fit[ ] together" with her dispute and validation rights. Plaintiff has therefore alleged that the letter violated of § 1692g. See Caprio, 709 F.3d at 152.
Because debt buyers like LVNV are debt collectors under the Act, and because