DuBois, J.
Shirley D. Sharpe brought this putative class action on behalf of herself and others similarly situated seeking damages that arise from debt-collection letters mailed by defendants to Sharpe and others that allegedly violated provisions of the Fair Debt Collection Practices Act ("FDCPA"), 15 U.S.C. § 1692 et seq. Presently before the Court is defendants' Motion for Judgment on the Pleadings. For the reasons that follow, the defendants' motion is denied.
Plaintiff initiated the instant suit on December 1, 2016, asserting a single claim under the FDCPA, against defendants Midland Credit Management ("MCM") and Midland Funding, LLC ("Midland Funding). The facts of this case as set forth in plaintiff's Complaint are as follows.
Midland Funding purchased consumer debt from Capital One Bank (U.S.A.) N.A. ("Capital One") and engaged MCM to collect the debts, including debt owed by plaintiff. See Compl. ¶¶ 12, 14. On December 2, 2015, defendant MCM sent plaintiff a one-page, double-sided letter ("the Letter") demanding payment of the alleged debt. Compl. ¶ 14. Plaintiff contends that the Letter "bur[ies] or obscure[s]" the statutorily mandated Validation Notice, which informs a consumer of the right to dispute a debt and requires a debt collector to cease collection of that debt pending validation. See Compl. ¶ 17-18. The Letter is attached as Exhibit A.
The Letter references the debtor's rights vis-à-vis the debt collector in two places on the front page. First, text in the
The debtor's rights are referenced again at the bottom of the page in text printed between two large blue boxes. One box, labeled "Account at a Glance," in bold blue type-face, contains information including the debtor's current balance, possible consumer discounts, and the discount offer expiration date. The other box is titled "Payment Certificate" in white text offset by the blue background and contains instructions for payment. In between those two boxes the debtor is instructed to "PLEASE SEE REVERSE SIDE FOR IMPORTANT DISCLOSURE INFORMATION." Those parts of the Letter are reproduced below.
At the top of the reverse side, the Letter reads: "Important Disclosure Information" in bold type-face. The debtor is then met with the two text boxes described hereinafter. The first informs the debtor that the communication is from a debt collector. The text box instructs the debtor in bold, capital letters: "PLEASE SEE REVERSE SIDE FOR IMPORTANT
After receiving the Letter, plaintiff commenced this lawsuit on behalf of herself and others who have received similar letters from defendants. Plaintiff alleges that the Letter violates 15 U.S.C. § 1692g because it "bur[ies] or obscure[s] the important Section 1692g Validation Notice to impede a consumer from learning their rights to seek validation." Compl. ¶ 18.
A motion for judgment on the pleadings under Fed. R. Civ. P. 12(c) is analyzed under the same standard as a motion to dismiss under Fed. R. Civ. P. 12(b)(6). See Shelly v. Johns-Manville Corp., 798 F.2d 93, 97 n 4 (3d Cir. 1986); Regalbuto v. City of Phila., 937 F.Supp.2d 374, 376 (E.D.Pa. 1995), aff'd 91 F.3d 125 (3d Cir. 1996). In deciding a Rule 12(c) motion, "the court considers the pleadings and attached exhibits, undisputedly authentic documents attached to the motion for judgment on the pleadings if plaintiffs' claims are based on the documents, and matters of public record." Atiyeh v. National Fire Ins. Co. of Hartford, 742 F.Supp.2d 591, 595 (E.D. Pa. 2010). A motion for judgment on the pleadings will only be granted if "the plaintiffs would not be entitled to relief under any set of facts that could be proved." Green v. Fund Asset Mgmt., L.P., 245 F.3d 214, 220 (3d Cir. 2001). In determining whether a plaintiff has stated a claim for relief, the court must view the facts and inferences to be drawn from the pleadings in the light most favorable to the non-moving party. Id.
A motion for judgment on the pleadings, like a motion to dismiss, tests the legal sufficiency of a claim in light of the facts pled in the complaint. To survive such a motion, a complaint must contain "sufficient factual matter, accepted as true, to `state a claim to relief that is plausible on its face."' Ashcroft v. Iqbal, 556 U.S. 662, 678, 129 S.Ct. 1937, 173 L.Ed.2d 868
Congress enacted the Fair Debt Collection Practices Act ("FDCPA") to give consumers a private cause of action against debt collectors as protection from "abusive" and "unfair" debt collection practices that "contribute to the number of personal bankruptcies, marital instability, to the loss of jobs, and to invasions of individual privacy." 15 U.S.C. § 1692(a). Because the FDCPA is a remedial statute, the Court must broadly construe its provisions to give full effect to its legislative purpose. See Caprio v. Healthcare Recovery Group, LLC, 709 F.3d 142, 148 (3d Cir. 2013).
To that end, Congress requires that debt collectors provide consumers with adequate notice of their rights under the FDCPA. See id. Section 1692g(a) provides that a debt collector must inform the debtor of:
15 U.S.C. § 1692g(a). The validation notice is contained in paragraphs 3 through 5 of § 1692g(a). See id. at 147 (citing § 1692g(a)). If a debtor exercises her validation rights, § 1692g(b) obligates a debt collector to "cease all collection efforts" until the debt collector has verified the debt. See id. (quoting § 1692g(b)).
The Court must analyze the validation notice from the perspective of the "least sophisticated debtor." Brown v. Card Service Center, 464 F.3d 450, 453 (3d Cir. 2006). "[T]he basic purpose of the least-sophisticated consumer standard is to ensure that the FDCPA protects all consumers, the gullible as well as the shrewd." Id. (quoting Cloman v. Jackson, 988 F.2d 1314, 1318 (2d Cir. 1993)). The United States Court of Appeals for the Third Circuit recognizes that the least sophisticated debtor is easily mislead or deceived and thus a court must do more than "simply examin[e] whether particular language would deceive or mislead a reasonable debtor." Id. Still, even the least sophisticated debtor must read the debt collection notice in its entirety. Id.
In analyzing the validation notice from the perspective of the least sophisticated debtor, the Court finds that the plaintiff has stated a claim for relief, because the form and substance of the Letter overshadow and contradict the validation notice.
Defendants first argue that the two references on the front of the Letter — "PLEASE SEE REVERSE SIDE FOR IMPORTANT DISCLOSURE INFORMATION," at the bottom, and "P.S. These payment opportunities do not alter or amend your validation rights as described on the reverse side," — are sufficiently conspicuous to notify even the least sophisticated debtor of the validation rights located on the back. Defs. Mem. Supp. Mot. for J. on the Pl. at 8-10. Defendants further contend that because even the least sophisticated debtor is obligated to read the entire collection notice, plaintiff cannot base an FDCPA claim on her own "willful ignorance" of the validation notice. Id. at 13. Finally, defendants argue that the validation notice contained in the Letter would have been compliant with the requirements of the FDCPA even absent instructions on the front of the letter directing the debtor to the validation notice, because the notice is neither deceptive nor misleading. See id. at 15. For the reasons that follow, the Court finds these arguments unpersuasive.
While it is true that a validation notice is not rendered illegal simply because it is located on the reverse side of a debt collection letter, the United States Court of Appeals for the Third Circuit has never held that the mere inclusion of the statutory language is sufficient to comply with the requirements of the FDCPA. See Wilson, 225 F.3d at 353 ("the required notice must also be conveyed effectively to the debtor"). Moreover, in the cases that defendants cite, the required disclosures located on the back page of a debt collection letter were significantly more prominent than the validation notice at issue in this case. See Defs. Mem. Supp. Mot. for J. on the Pl. at 10. In Hoover v. Midland Credit
In this case, however, the validation notice is far from conspicuous. The validation notice begins on the reverse side of the Letter four paragraphs below a text box with bold instructions to return to the front page of the letter. The text is not set apart in any way — there is no title, no bold lettering, and no underlined information — from other text in the Letter. This is true despite the fact that other seemingly less important and not statutorily required information is made more prominent through the use of bold and underlined typeface.
Defendants acknowledge that courts have found collection letters in violation of the FDCPA, but rely on Harlan v. Transworld Systems, Inc., 2014 WL 1414508 (E.D. Pa. 2014) and Caprio, 709 F.3d 142, to argue that a validation notice is overshadowed only if it is explicitly contradicted by other language or images in the collection letter. See Defs. Mem. Supp. Mot. for J. on the Pl. at 11-13. The Court rejects that argument.
In Harlan, the defendant characterized plaintiff's "entire claim [as] predicated on the format" of the validation notice. 2014 WL 1414508 at *3 (emphasis in original). Although the District Court declined to rule on whether "the letter's formatting — the small text of the notice, its placement on the back, and the relatively small and less (if not in-) conspicuous advisement to see the reverse side of the letter — alone violates § 1692g," it concluded that the validation notice was overshadowed by both the content of the letter and the small, inconspicuous text. 2014 WL 1414508 at *5. Similarly, in Caprio, the Court considered both the physical characteristics and substance of the letter to hold that a debt collection letter violated § 1692g, because prominent language on the front of the letter instructed the debtor to "please call" to dispute the debt, which directly conflicted with the validation notice that requires a debtor to submit disputes in writing. 709 F.3d 142 at 151 (noting both the placement of the validation notice on the back of the letter and that "more attention was then drawn to this deficient alternative because both the words `please call' and the toll-free number itself were printed in bold.... [whereas] no such bold print was used ... in the Validation notice.").
In this case, like in Harlan, defendants mischaracterize plaintiffs claim as relying solely on the placement and format of the validation notice on the reverse side of the Letter and argue that the placement and format of the notice is not confusing. In doing so, defendants ignore the Letter's primary source of confusion by failing to address the reverse side of the Letter, which almost immediately instructs the debtor to "PLEASE SEE REVERSE SIDE FOR IMPORTANT DISCLOSURE INFORMATION" — in other words, to return to the front page of the Letter. The instruction on the back of the Letter to return to the front page of the Letter
After examining both the physical characteristics and the content of the Letter and the Complaint, the Court concludes that plaintiff has sufficiently alleged that the validation notice is overshadowed or contradicted by other text and therefore violates the FDCPA. For the above reasons, defendants' Motion for Judgment on the Pleadings is denied.
Defendants also argue that because plaintiffs claim fails as a matter of law, the Complaint must be dismissed as to the proposed class. See Defs. Mem. Supp. Mot. for J. on the Pl. at 16-17. Because the Court denies defendants' Motion for Judgment on the Pleadings, the Complaint will not be dismissed as to the proposed class.
For the foregoing reasons, defendants' Motion for Judgment on the Pleadings is denied. An appropriate order follows.