JAMES L. ROBART, District Judge.
Before the court is Plaintiff's Motion for Class Certification. (Mot. (Dkt. # 11).) The court has reviewed Mr. Erickson's motion, Defendant's ("Elliot Bay") response to the motion (Resp. (Dkt. # 13)), Mr. Erickson's reply memorandum (Reply (Dkt. # 16)), Mr. Erickson's response to the court's Order to Show Cause Regarding Standing under Spokeo
Defendant Elliot Bay is a "collection agency" and "debt collector" as defined by the Fair Debt Collection Practices Act ("FDCPA"), 15 U.S.C. § 1692a(6). In 2015, Elliot Bay attempted to collect a debt from Plaintiff (and putative class representative), Mr. Erickson on behalf of Family Health Care ("FHC"), one of Elliot Bay's clients. (Compl. (Dkt. # 1), ¶¶ 15, 16; Resp. at 2.) Mr. Erickson alleges that many of Elliot Bay's attempts to collect the debt violated the FDCPA and two Washington consumer protection statutes. (See generally Compl.)
On March 17, 2015, in its first attempt to collect the debt, Elliot Bay delivered a letter to Mr. Erickson:
(Id. ¶ 21, Ex. A (emphasis in original).) Elliot Bay admits that at least forty customers in addition to Mr. Erickson received collection letters with identical language. (Mot. Ex. B at 6 (attaching Mr. Erickson's requests for admission and responses thereto).) In fact, the collection letter contains standard language included in letters to all of Elliot Bay's costumers "on all types of accounts and on all types of amounts owed." (Id.) Although Mr. Erickson's two claims on behalf of the class—Counts II and III—allege many other FDCPA violations, Mr. Erickson seeks class certification solely on the basis of the March 17, 2015, collection letter. (See Mot. at 1, 7.) Mr. Erickson claims that the collection letter violates the FDCPA by threatening "additional court charges . . . [f]alsely representing that if payment [is] not made in full that court charges would automatically be added to the balance of the alleged debt." (Id. ¶¶ 26, 52, 53(e).)
On May 12, 2015, Elliot Bay sent a second letter to Mr. Erickson listing Mr. Erickson's alleged debt in the categories of "Principal," "Interest," and "Misc./CC." (Id. ¶¶ 27-28; Answer ¶¶ 27-28.) When Mr. Erickson's counsel contacted Elliot Bay about the "Misc./CC" charge, Mr. Erickson claims that Elliot Bay explained that the charge, totaling $283.00, represented $200.00 in attorney's fees and $83.00 in filing fees. (Id. ¶ 30.) According to Mr. Erickson, Elliot Bay had no legal or contractual right to attorney's fees. (Id. ¶ 31.)
On June 5, 2015, Mr. Erickson notified Elliot Bay that he had retained counsel and directed Elliot Bay not to contact him and to address all future communications regarding the debt to his attorney. (Id., ¶¶ 33-34 (citing Exs. C, D).) Nevertheless, Mr. Erickson received a third collection letter on September 10, 2015. (Compl. ¶ 37; Answer ¶ 37.) This time, the collection letter listed Mr. Erickson's debts as $120.00 in "Principal," $61.32 in "Interest," and $323.00 in "Misc./CC." (Compl. ¶ 39; Answer ¶ 39.) Mr. Erickson believes Elliot Bay did not have a legal or contractual right to charge $323.00 in "Misc./CC" fees. (Compl. ¶ 40.) The third collection letter also stated:
(Compl. ¶ 41; id. Ex. E (emphasis in original); Answer ¶ 41.) Mr. Erickson claims that the third collection letter misleads by implying that Mr. Erickson could only clear his credit report by asking Elliot Bay for deletion, when there are other avenues for removing the debt from his report. (Compl. ¶ 42.)
On September 3, 2015, and January 19, 2016, Elliot Bay reported Mr. Erickson's debt to a credit bureau. (Id. ¶ 35; Answer ¶ 35.) Mr. Erickson alleges that Elliot Bay did not notify the credit bureau that his debt was disputed, as required under the FDCPA. (Compl. ¶ 36.)
On April 28, 2015, after six weeks of failed attempts to recover payment, Elliot Bay filed a collection lawsuit against Mr. Erickson in Snohomish County District Court. (Berggren Decl. (Dkt. # 15) ¶ 6, Ex. A.) The collection lawsuit was eventually dismissed after Elliot Bay made seven unsuccessful attempts to serve Mr. Erickson. (Id. ¶¶ 10, 12.)
On March 16, 2016, Mr. Erickson filed a putative class action complaint alleging that Elliot Bay violated certain provisions of the FDCPA as well as two Washington statutes—the Washington Collection Agency Act (WCAA), RCW ch. 19.16, and the Washington Consumer Protection Act (CPA), RCW ch. 19.86. (See generally Compl.) Mr. Erickson asserts that the court has federal question jurisdiction over the FDCPA claims and pendent jurisdiction over the state law claims pursuant to 28 U.S.C. § 1367(a). (Compl. ¶ 2.)
On March 3, 2017, the court ordered Mr. Erickson to show cause why this action should not be dismissed for lack of subject matter jurisdiction. (Show Cause Order.) The court was concerned that Mr. Erickson failed to plead concrete harm, in support of the injury-in-fact requirement of Article III standing. (See id.) see also Spokeo, 136 S.Ct. 1540; Lujan v. Defenders of Wildlife, 504 U.S. 555, 560-61 (1992). Mr. Erickson submitted a memorandum in response to the court's order arguing that federal subject matter jurisdiction exists under Spokeo. (See Erickson Supp. Br.) Elliot Bay also submitted a memorandum, which contends there is no federal jurisdiction because Mr. Erickson has solely alleged statutory violations, without alleging concrete harm. (See Elliot Bay Supp. Br.)
Before deciding Mr. Erickson's motion for class certification, the court first must be satisfied that Mr. Erickson has standing to bring his claims. Nelsen v. King Cty., 895 F.2d 1248, 1249-50 (9th Cir. 1990 ("Standing `is a jurisdictional element that must be satisfied prior to class certification.'") (quoting LaDuke v. Nelson, 762 F.2d 1318, 1322 (9th Cir. 1985)). Accordingly, the court initially addresses standing and then turns to the question of class certification.
Article III of the United States Constitution limits federal jurisdiction to the resolution of cases and controversies. See U.S. Const. art. III, § 2. "[S]tanding is an essential and unchanging part of the case-or-controversy requirement of Article III." Lujan v. Defs. of Wildlife, 504 U.S. 555, 560 (1992). In the absence of standing, the court lacks subject matter jurisdiction and the suit must be dismissed under Federal Rule of Civil Procedure 12(b)(1). Cetacean Cmty. v. Bush, 386 F.3d 1169, 1174 (9th Cir. 2004); Fed. R. Civ. P. 12(b)(1). The "irreducible constitutional minimum" of standing consists of three elements: (1) the plaintiff must have suffered an injury in fact, (2) that is fairly traceable to the challenged conduct of the defendant, and (3) that is likely to be redressed by a favorable judicial decision. Id. at 560-61; Friends of the Earth, Inc. v. Laidlaw Envtl. Servs. (TOC), Inc., 528 U.S. 167, 180-81 (2000). With respect to the first element, an injury in fact must be "(a) concrete and particularized . . .; and (b) actual or imminent, not conjectural or hypothetical." Lujan, 504 U.S. at 560 (internal citations and quotations omitted). The party invoking federal jurisdiction bears the burden of establishing standing. Id. at 561. Plaintiffs must plead or prove, with the requisite "degree of evidence required at the successive stages of the litigation," each element of standing. Id. at 561.
The Supreme Court recently revisited the principles of standing and the injury-in-fact element in Spokeo, 136 S.Ct. 1540. Spokeo involved a class action lawsuit under the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. § 1681e, in which the plaintiff sued a company for violating the FCRA's procedural requirements by allegedly providing incorrect information about the plaintiff to the company's users. Id. at 1545-46. The Ninth Circuit held that the plaintiff's injury "satisfied the injury-in-fact requirement of Article III" because the defendant "violated [the plaintiff's] statutory rights, not just the statutory rights of other people." Id. The Supreme Court reversed, finding that the Ninth Circuit erred by focusing the injury-in-fact inquiry solely on whether the plaintiff's injury was particularized while omitting any analysis of concreteness. Id. at 1550.
The Supreme Court emphasized that to be concrete, an injury "must be `de facto'; that is, it must actually exist." Id. at 1548. However, "concrete" does not necessarily mean "tangible." Id. at 1549. An intangible harm, such as the loss of one's right to free speech or to religious practice, can constitute a concrete injury. Id. (citing Pleasant Grove City v. Summum, 555 U.S. 460 (2009) (free speech); Church of Lukumi Babalu Aye, Inc. v. Hialeah, 508 U.S. 520 (1993) (free exercise)). Indeed, "Congress may `elevat[e] to the status of legally cognizable injuries, de facto injuries that were previously inadequate in law.'" Id. (alteration in original) (quoting Lujan, 504 U.S. at 578). Nevertheless, a plaintiff does not "automatically satisf[y] the injury-in-fact requirement whenever a statute grants a person a statutory right and purports to authorize that person to sue to vindicate that right." Id. "Article III standing requires a concrete injury even in the context of a statutory violation." Id. A plaintiff may not "allege a bare procedural violation, divorced from any concrete harm, and satisfy the injury-in-fact requirement of Article III." Id.
In certain circumstances, "the risk of real harm" can also be enough to satisfy the concreteness requirement. Spokeo, 136 S. Ct. at 1543-44. For example, the Supreme Court noted that harms associated with certain torts can be difficult to prove or measure. Id. (citing libel and slander as examples). Thus, the Court acknowledged that in some circumstances the violation of a statutory procedural right could constitute an injury in fact, and in such cases, the plaintiff need not allege any additional harm beyond the harm Congress had identified. Id. at 1549-50. In so ruling, the Supreme Court cited two prior cases involving informational injuries. Id. (citing Fed. Election Comm'n v. Akins, 524 U.S. 11, 20-25 (1998) (confirming that a group of voters' "inability to obtain information" that Congress had decided to make public was a sufficient injury in fact to satisfy Article III); Pub. Citizen v. Dep't of Justice, 491 U.S. 440, 449 (1989) (holding that two advocacy organizations' failure to obtain information subject to disclosure under the Federal Advisory Committee Act "constitutes a sufficiently distinct injury to provide standing to sue")).
To analyze whether the harm Mr. Erickson alleged is sufficiently concrete, the court begins with the nature of the rights conferred by the various provisions of Sections 1692 of the FDCPA.
Thus, under the FDCPA, consumers have a right to be free from debt collector abuse, and the statute mandates various procedures to accomplish this goal and decrease the risk of harm related to these practices. In general, each of these procedures helps to prevent abusive practices, but "this does not mean their violation automatically amounts to the injury identified by Congress in the statute." Id.; Spokeo, 136 S. Ct. at 1550 ("A violation of one of [a federal statute's] procedural requirements may result in no harm.").
Mr. Erickson's federal claims are based on allegations that Elliot Bay violated three provisions of the FDCPA, Sections 1692c, e-f. The court reviews each of Mr. Erickson's FDCPA claims in turn.
In count one of his complaint, Mr. Erickson asserts a claim under Section 1692c(a)(2) of the FDCPA, alleging that Elliot Bay sent him a collection letter after he informed the company that he was represented by an attorney. (Compl. ¶¶ 37-38.) Section 1692c(a)(2) "states that a debt collector may not communicate with a consumer, in connection with the collection of any debt, if the debt collector knows that the consumer is represented by counsel." Bravo v. Midland Credit Mgmt., Inc., 812 F.3d 599, 602 (7th Cir. 2016); 15 U.S.C. § 1692c(a)(2). "The rationale behind this rule is clear. Unsophisticated consumers are easily bullied and misled. Trained attorneys are not." Guerrero v. RJM Acquisitions LLC, 499 F.3d 926, 935 (9th Cir. 2007). Mr. Erickson alleges that he received and read the collection letter Elliot Bay sent after the company allegedly knew that Mr. Erickson was represented. (Compl. ¶¶ 37-38.) Consequently, Mr. Erickson encountered the very risk of harm Congress sought to prevent with the enactment of Section 1692c. (Id.) As Mr. Erickson correctly notes, violation of Section 1692c "harms the consumer by interfering with the client-attorney relationship[,] undermining the attorney's authority as the consumer's representative . . . and can result in the inadvertent and uncounseled disclosure of information, to the debtor's detriment." (Erickson Supp. Br. at 7.) Accordingly, the court finds that Mr. Erickson has plausibly alleged a concrete injury under count one of his Complaint.
In counts two and three, Mr. Erickson contends that Elliot Bay violated Sections 1692e-f of the FDCPA by (1) making false representations as to the amount of debt Mr. Erickson owed (Compl. ¶¶ 53(a-b)), (2) communicating credit information to credit bureaus while failing to communicate that Mr. Erickson's debt was disputed (id. ¶ 53(d)), (3) falsely representing that if Mr. Erickson did not pay in full, charges would automatically be added to the balance of the alleged debt (id. ¶ 53(e)), (4) falsely representing that Mr. Erickson could not request deletion of the items on his credit card until he paid the account in full (id. ¶ 53(f)), and (5) charging $200.00 in attorney's fees and $323.00 in other fees that "were not expressly permitted by the agreement creating the debt or permitted by law" (id. ¶¶ 58-59). With the exception of the second allegation—that Elliot Bay communicated Mr. Erickson's debt to credit bureaus without notifying the bureaus that the debt was disputed
Sections 1692e-f confer separate but similar rights. Section 1692e of the FDCPA prohibits "[t]he false representation of (A) the character, amount, or legal status of any debt; or (B) any services rendered or compensation which may be lawfully received by any debt collector for the collection of a debt," and, more generally, "[t]he use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer." 15 U.S.C. §§ 1692e(2), (10). Section 1692f prohibits debt collectors from "us[ing] unfair or unconscionable means to collect or attempt to collect any debt." Id. § 1692f.
Mr. Erickson sufficiently alleges that he suffered concrete harm as a result of Elliot Bay's violations of Sections 1692e-f.
In reference to his third claim, under Section 1692f of the FDCPA, Mr. Erickson argues that Elliot Bay reported inflated debt to credit bureaus, to the detriment of Mr. Erickson's credit.
Having found that Mr. Erickson has Article III standing to pursue his claims, the court now turns to Mr. Erickson's motion for class certification.
"Class certification is governed by Federal Rule of Civil Procedure 23." Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 345 (2011). Under Rule 23(a), the party seeking certification must first demonstrate that "(1) the class is so numerous that joinder of all members is impracticable; (2) there are questions of law or fact common to the class; (3) the claims or defenses of the representative parties are typical of the claims or defenses of the class; and (4) the representative parties will fairly and adequately protect the interests of the class." Fed. R. Civ. P. 23(a). "Second, the proposed class must satisfy at least one of the three requirements listed in Rule 23(b)." Dukes, 564 U.S. at 345; see also Leyva v. Medline Indus. Inc., 716 F.3d 510, 512 (9th Cir. 2013). Here, Mr. Erickson seeks to certify a class under Rule 23(b)(3), which requires the court to find "that the questions of law or fact common to class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fairly and efficiently adjudicating the controversy." Fed. R. Civ. P. 23(b)(3).
Rule 23 "does not set forth a mere pleading standard." Dukes, 564 U.S. at 360. Rather, "certification is proper only if the trial court is satisfied, after a rigorous analysis, that the prerequisites of Rule 23(a) have been satisfied." Id. at 350-51 (internal quotation omitted). "[I]t may be necessary for the court to probe behind the pleadings before coming to rest on the certification question." Gen. Tel. Co. of Sw. v. Falcon, 457 U.S. 147, 160 (1982). This is because "the class determination generally involves considerations that are enmeshed in the factual and legal issues comprising the plaintiff's cause of action." Id. (internal quotation omitted). Nonetheless, the ultimate decision regarding class certification "involve[s] a significant element of discretion." Yokoyama v. Midland Nat'l Life Ins. Co., 594 F.3d 1087, 1090 (9th Cir. 2010).
Mr. Erickson moves to certify the following class:
(Comp. ¶ 11; Mot. at 5.) The court may certify a class only if: (1) the class is so numerous that joinder of all members is impracticable ("numerosity"); (2) there are questions of law or fact common to the class ("commonality"); (3) the claims or defenses of the representative parties are typical of the claims or defenses of the class ("typicality"); and (4) the representative parties will fairly and adequately protect the interests of the class ("adequacy"). Fed. R. Civ. P. 23(a); see also Rodriguez v. Hayes, 591 F.3d 1105, 1122 (9th Cir. 2010). The court must conduct a "rigorous analysis" to determine if the prerequisites of Rule 23(a) are satisfied. Id.; Chamberlan v. Ford Motor Co., 402 F.3d 952, 961 (9th Cir. 2005) (per curiam).
In addition to meeting the Rule 23(a) prerequisites, the party seeking class certification must also fall into one of three categories under Rule 23(b). Dukes, 564 U.S. at 344; see also Leyva v. Medline Indus. Inc., 716 F.3d 510, 512 (9th Cir. 2013). Mr. Erickson seeks certification pursuant to Rule 23(b)(3) only.
The court now turns to the class certification factors.
The parties apparently agree that Mr. Erickson has established numerosity, which requires Mr. Erickson to show that "the class is so numerous that joinder of all members is impracticable." Fed. R. Civ. P. 23(a)(1); (Mot. at 6-7; see generally Resp.) The proposed class consists of more than forty consumers who received a collection letter with nearly identical language to the one Mr. Erickson received. (Mot. at 7; Compl., Ex. B at 6.) The other elements of Rule 23(a)—commonality, typicality, and adequacy—are disputed.
"Commonality exists where class members' situations share a common issue of law or fact, and are sufficiently parallel to insure a vigorous and full presentation of all claims for relief." Wolin v. Jaguar Land Rover N. Am., LLC, 617 F.3d 1168, 1172 (9th Cir. 2010) (citation and quotations omitted). "The existence of shared legal issues with divergent factual predicates is sufficient, as is a common core of salient facts coupled with disparate legal remedies within the class." Id. "Commonality requires the plaintiff to demonstrate that the class members `have suffered the same injury'. . . . This does not mean merely that they have all suffered a violation of the same provision of law." Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 349-50 (quoting Gen. Tel. Co. of Sw. v. Falcon, 457 U.S. 147, 161 (1982)); Evon v. Law Offices of Sidney Mickell, 688 F.3d 1015, 1029 (9th Cir. 2012). "`[T]he commonality test is met when there is at least one issue whose resolution will affect all or a significant number of the putative class members.'" Reese v. CNH Am., LLC, 227 F.R.D. 483, 487 (E.D. Mich. 2005) (quoting Fallick v. Nationwide Mut. Ins. Co., 162 F.3d 410, 422 (6th Cir.1998)).
Mr. Erickson contends that commonality is met because "the common injury complained of is a form boilerplate letter which failed to comply with the FDCPA."
In order to resolve Mr. Erickson's class claims, the court must determine whether the collection letters (1) included misleading statements or (2) threatened any action that cannot be taken pursuant to the agreements or the law. 15 U.S.C. §§ 1692e-f. Elliot Bay's defenses do not address the first of these inquiries, whether the form letters included misleading statements. In the Ninth Circuit, a violation of Section 1692e of the FDCPA is measured by an objective standard:
Id. at 1146 (quoting Wade v. Reg'l Credit Ass'n, 87 F.3d 1098, 1100 (9th Cir.1996)). "[A] debt collector's liability under § 1692e of the FDCPA is an issue of law." Terran v. Kaplan, 109 F.3d 1428, 1432 (9th Cir.1997); Gonzales v. Arrow Fin. Servs., LLC, 660 F.3d 1055, 1061 (9th Cir. 2011). Because at least one issue presented by Mr. Erickson's class certification is common to the class—at least forty consumers received collection letters with the same allegedly misleading language (Compl. Ex. B at 6)—and can be resolved, as a matter of law, simply by reference to the collection letter, Mr. Erickson has demonstrated commonality. See Gold v. Midland Credit Mgmt., Inc., 306 F.R.D. 623, 631 (N.D. Cal. 2014) (quoting Gonzales, 660 F.3d at 1061) ("Ultimately, because `a debt collector's liability under § 1692e of the FDCPA is an issue of law,' the Court's resolution of the issue of liability will generate a dispositive common answer in this action."); Pueblo of Zuni v. United States, 243 F.R.D. 436, 445 (D.N.M. 2007) ("The Plaintiff must establish that at least a single issue is common to all members in the class.").
In addressing the typicality requirement, the court analyzes "whether other members have the same or similar injury, whether the action is based on conduct which is not unique to the named plaintiffs, and whether other class members have been injured by the same course of conduct." Hanon v. Dataproducts Corp., 976 F.2d 497, 508 (9th Cir. 1992); Fed. R. Civ. P. 23(a)(3). "The purpose of the typicality requirement is to assure that the interest of the named representative aligns with the interests of the class." Id. A plaintiff demonstrates typicality "when each class member's claim arises from the same course of events, and each class member makes similar legal arguments to prove the defendants' liability." Rodriguez v. Hayes, 591 F.3d 1105, 1122 (9th Cir. 2010). Individual defenses applicable to the proposed class representative do not preclude a finding of typicality unless there is a danger that absent class members will suffer if their representative is preoccupied with defenses unique to it. Hanon, 976 F.2d at 508; Fed.R.Civ.P. 23(a)(3).
Elliot Bay argues that Mr. Erickson does not meet the typicality requirement because he is subject to the defenses described above—defenses related to the agreements between Mr. Erikson and FHC and between Elliot Bay and FHC, as well as Mr. Erickson's refusal to accept service in the collection lawsuit—which are not typical of the proposed class. (Resp. at 6.) In demonstrating that a presumptive lead plaintiff is subject to a unique defense, the party opposing the presumptive lead plaintiff need "only to show a degree of likelihood that a unique defense might play a significant role at trial." In re CTI Biopharma Corp. Sec. Litig., No. C16-0216RSL, 2016 WL 7805876, at *2 (W.D. Wash. Sept. 2, 2016) (internal quotation marks omitted). A speculative defense "is insufficient to rebut the presumption" that the presumptive lead plaintiff "satisfies the adequacy and typicality requirements." Cook v. Atossa Genetics, Inc., No. C13-1836RSM, 2014 WL 585870, at *5 (W.D. Wash. Feb. 14, 2014). Elliot Bay asserts that a review of the agreements between class members and their initial creditors will be required presumably because the FDCPA permits actions that can legally be taken under the terms of the original agreement. 15 U.S.C. § 1692e(5). The court is not persuaded. Elliot Bay has not described how the agreements support a defense of the language used in the collection letters; nor has Elliot Bay cited any case law supporting the proposition that the court should deny class certification based on the consumer's original agreements with their service provider. Accordingly, Elliot Bay's defenses are too speculative to rebut the presumption that Mr. Erickson satisfies the typicality requirement. Cook, 2014 WL 585870, at *5.
Rule 23(a)(4) requires Mr. Erickson to demonstrate (1) that the proposed representative plaintiffs and their counsel do not have any conflicts of interest with the proposed class; and (2) that the named plaintiffs and their counsel will prosecute the action vigorously on behalf of the class. Hanlon v. Chrysler Corp., 150 F.3d 1011, 1020 (9th Cir. 1998).
Mr. Erickson asserts that he has no interests in conflict with those of the putative class members. (Mot. at 10.) Mr. Erickson also argues that there is "zero reason to believe that there is any risk of collusion between [Mr. Erickson] and the proposed class counsel, who share no sort of relationship outside of the instant litigation." (Id.) Further, Elliot Bay has not challenged the ability of Mr. Erickson to prosecute this action vigorously on behalf of the class. (See generally Resp.) For these reasons, Mr. Erickson makes a prima facie showing that he satisfies Rule 23's adequacy requirement.
Nevertheless, Elliot Bay reiterates the defenses asserted above, arguing in this case that the proposed class counsel is not adequate because counsel refused service in the collection litigation and denied representing Mr. Erickson. (Id.) Mr. Erickson counters that Elliot Bay's "improper collection letters violated the FDCPA regardless of legal counsel's conduct in accepting service for any underlying collection lawsuit." (Reply at 2.) The court relies on its reasoning stated above addressing Defendants' arguments concerning those issues. See supra §§ III.B.3(a)-(b). Because Mr. Erickson seeks to represent the class in reference to the collection letters, each sent long before the collection lawsuit, Elliot Bay's proposed defenses do not preclude Mr. Erickson's pursuit of the class claims. Finally, Elliot Bay argues that the proposed class counsel is not an adequate representative because counsel lacks experience in FDCPA class actions. (Resp. at 9.) This argument is disproven by the record. (See Marcus Decl. (Dkt. # 11) ¶ 6(a) ("I have been plaintiff's counsel in over two hundred (200) Fair Debt Collection Practices Act cases in the States of New York and New Jersey."); see also Pesicka Decl. (Dkt. # 11) ¶ 6(a) ("I am plaintiff's counsel on several Fair Debt Collection Practices Act cases in the State of Washington").)
Having found that Mr. Erickson meets the Rule 23(a) requirements, the court now turns to the criteria under Rule 23(b)(3), predominance and superiority.
The predominance inquiry under Rule 23(b)(3) "tests whether proposed classes are sufficiently cohesive to warrant adjudication by representation." Darrington, 2013 WL 12107633, at *5 (quoting Amchem Prods., Inc. v. Windsor, 521 U.S. 591, 615-16 (1997); Abdullah v. U.S. Sec. Assocs., Inc., 731 F.3d 952, 964 (9th Cir. 2013)). This inquiry presumes the existence of common factual or legal issues required under Rule 23(a)'s "commonality" element, focusing instead "on the relationship between the common and individual issues." Hanlon, 150 F.3d at 1023; see Comcast Corp. v. Behrend, ___ U.S. ___, 133 S.Ct. 1426, 1432 (2013) ("[the] predominance criterion is even more demanding than Rule 23(a)"). "When common questions present a significant aspect of the case and they can be resolved for all members of the class in a single adjudication, there is a clear justification for handling the dispute on a representative rather than on an individual basis." Hanlon, 150 F.3d at 1023 (quotation omitted). Under Rule 23(b)(3), the court must find that "the questions of law or fact common to class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fairly and efficiently adjudicating the controversy." Fed. R. Civ. P. 23(b)(3).
Mr. Erickson seeks to certify a class of Washington consumers who were sent collection letters that were either misleading or threatened impermissible action, in violation of Sections 1692e(5) and (10) of the FDCPA. This dispositive liability issue underpins every class member's claim and is, in the court's view, sufficient by itself to demonstrate predominance over individual issues. To further support this conclusion, the court addresses the elements of Mr. Erickson's claims.
To demonstrate an FDCPA violation, Mr. Erickson will have to establish that (1) the class members are consumers; (2) that the "debt" arose out of a transaction primarily for personal, family, or household purposes; (3) that Elliot Bay is a "debt collector" that uses the mails or instrumentalities of interstate commerce to regularly collect debts owed; and (4) Elliot Bay threatened to take "action that cannot legally be taken or that is not intended to be taken," and/or used "false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer." 15 U.S.C. §§1692 e(5), (10); Darrington, 2013 WL 12107633, at *6. Mr. Erickson's claims are centered on a form letter that—by the terms of the class definition (Mot. at 5)—Elliot Bay sent to all members of the class. Thus, the elements of these claims are uniform amongst the class members such that individual rulings with regard to the absentee class members' claims are unnecessary. Darrington, 2013 WL 12107633, at *6 ("The ability to adjudicate nearly all elements of Plaintiffs' claims in a class action demonstrates that the common factual and legal issues overwhelmingly predominate.").
Notwithstanding the significant commonalities, Elliot Bay argues that numerous individual issues will predominate the analysis of class members' claims. (Resp. at 10-11.) Elliot Bay asserts that its' proposed individual defenses, described above, see supra§§ III.B.3(a)-(c), require individual inquiry into issues of contract differences, retention of counsel, and refusal of service. (Resp. at 10.) Elliot Bay neither discusses these proposed defenses in detail nor cites cases in which this "individual inquiry" has foreclosed class certification. This leaves the court hard pressed to find Elliot Bay's threatened defenses to be an impediment to certifying the class. Ultimately, the court's determination of whether Elliot Bay's form collection letters contained impermissible statements under Sections 1692e(5) and (10) of the FDCPA will generate a dispositive common answer in this action. Gold v. Midland Credit Mgmt., Inc., 306 F.R.D. 623, 631 (N.D. Cal. 2014). Accordingly, the court concludes that the issue presented by the class predominates over individual questions that may arise in this action.
Rule 23(b)(3) also requires the court to find that a "class action is superior to other available methods for fairly and efficiently adjudicating the controversy." Fed. R. Civ. P. 23(b)(3). When undertaking this inquiry, the court considers (1) the interest of individuals within the class in controlling their own litigation; (2) the extent and nature of any pending litigation commenced by or against the class involving the same issues; (3) the convenience and desirability of concentrating the litigation in a particular forum; and (4) the manageability of the class action. See Fed. R. Civ. P. 23(b)(3)(A)-(D); Zinzer v. Accufix Research Inst., Inc., 253 F.3d 1180, 1190 (9th Cir. 2001). Consideration of these factors must "focus on the efficiency and economy elements of the class action so that cases allowed under subdivision (b)(3) are those that can be adjudicated most profitably on a representative basis." Zinzer, 253 F.3d at 1190.
Mr. Erickson's proposed class meets the requirements of superiority. As discussed above, disposing of the central issue in the class action—whether Elliot Bay's form collection letters included impermissible language under Sections 1692e(5) and (10) of the FDCPA—generates a common answer and therefore facilitates efficient resolution of the proposed class plaintiffs' claims. See supra §§ III.B.3(a)-(c). Further, the superiority element is satisfied in cases like this, where individual class members have little incentive to pursue individual claims given the limited financial recovery that is available.
Elliot Bay argues that Mr. Erickson cannot demonstrate superiority because the proposed class is not ascertainable. (Resp. at 11.) In particular, Elliot Bay contends the proposed class would be too difficult to administer because in order to determine whether any particular consumer qualified as a member of the class, "the [c]ourt would have to conduct a factual inquiry into each individual's agreement and whether it authorized certain fees or charges with their respective creditor." (Id.) The Ninth Circuit's recent holding in Briseno v. ConAgra Foods, 844 F.3d 1121 (9th Cir. 2017), forecloses Elliot Bay's argument that Mr. Erickson must demonstrate that the class is administratively feasible. Briseno, 844 F.3d at 1123 ("A separate administrative feasibility prerequisite to class certification is not compatible with the language of Rule 23.").
While Mr. Erickson is not required to satisfy a separate administrative feasibility requirement, the court nevertheless must consider the likely difficulties in managing a class action in order to ensure the "efficiencies Rule 23(b)(3) was designed to achieve." Id. at 1127. To that end, an efficient class action begins with a class definition that describes "a set of common characteristics sufficient to allow a prospective plaintiff to identify himself or herself as having a right to recover based on the description." Kristensen v. Credit Payment Servs., 12 F.Supp.3d 1292, 1303 (D. Nev. 2014). Class membership "must be determinable from objective, rather than subjective, criteria." Id.
In light of these requirements, the court finds that Mr. Erickson's proposed class definition is overbroad because it (1) refers to a proposed class that may not have read the allegedly offending collection letters, (2) requires reference to the complaint to understand the scope of the class, and (3) does not specify a time period for the proposed class, which means the definition is not limited to class members who come within the applicable statute of limitation.
First, Mr. Erickson's proposed class definition refers to consumers who were "sent collection letters," a definition that includes customers who have not read, seen, or even received the collection letters—whether because they were lost in the mail or otherwise— and therefore could neither have been threatened with action that cannot legally be taken nor misled under the applicable provisions of the FDCPA. 15 U.S.C. § 1692e(5), (10). Courts consistently decline to certify class definitions that encompass members who are not entitled to bring suit under the applicable substantive law. See Wolph v. Acer Am. Corp., 272 F.R.D. 477, 483 (N.D. Cal. 2011) (declining to certify a proposed class on the basis that the "proposed class of `all persons and entities' who purchased [a defendant's] notebook . . . is too broad because it includes consumers who already received their remedy by returning the notebook for a full refund"); Hovsepian v. Apple, Inc., No. 08-5788 JF (PVT), 2009 WL 5069144, at *6 (N.D. Cal. Dec.17, 2009) ("[T]he class is not ascertainable because it includes members who have not experienced any problems with [the product at issue]."); Rasmussen v. Apple Inc., No. C-13-4923 EMC, 2014 WL 1047091, at *12 (N.D. Cal. Mar. 14, 2014) ("[T]he definition is overbroad as it includes within the class individuals who have not experienced any issue or defect. . . ."); Stearns v. Select Comfort Retail Corp., 763 F.Supp.2d 1128, 1152 (N.D. Cal. 2010).
Second, Mr. Erickson's proposed class definition does not define "the alleged violations arising from Defendant's violation of [the FDCPA]," and therefore requires potential members of the class to parse Mr. Erickson's complaint in order to determine whether they fit within the class. Mr. Erickson's class definition therefore does not include the required "set of common characteristics sufficient to allow a prospective plaintiff to identify himself or herself as having a right to recover based on the description." Kristensen, 12 F. Supp. 3d at 1303.
Finally, Mr. Erickson's proposed class definition contains no applicable time-period; the definition therefore includes prospective class members who would not satisfy the one-year statute of limitation for FDCPA claims. 15 U.S.C. § 1692k(d); Mangum v. Action Collection Serv., Inc., 575 F.3d 935, 939 (9th Cir. 2009).
Accordingly, the court exercises its discretion to modify Mr. Erickson's class definition. See Armstrong v. Davis, 275 F.3d 849, 872 (9th Cir.2001) ("Where appropriate, the district court may redefine the class."). The class shall now include:
This revised class definition satisfies the efficiencies that Rule 23(b)(3) was designed to achieve. Briseno, 844 F.3d at 1127. Accordingly, the court certifies Mr. Erickson's class under Rule 23(b)(3) as redefined by the court.
For the foregoing reasons, the Court GRANTS Mr. Erickson's motion for class certification (Dkt. # 11) and certifies Mr. Erickson's class under Rule 23(b)(3) as follows:
The court appoints Mr. Erickson as class representative. The court also appoints Mr. Erickson's counsel, Ryan Pesicka,
The Ninth Circuit established the following test to determine whether pendant jurisdiction exists:
In Re Nucorp Energy Sec. Litig., 772 F.2d 1486 (9th Cir. 1985) (quoting United Mine Workers v. Gibbs, 383 U.S. 715, 725 (1966)); see also 28 U.S.C. § 1367. As discussed above, the court has original jurisdiction over Mr. Erickson's FDCPA claims. See supra § III.A.2. Mr. Erickson's state law claims arise out of the `same nucleus of operative facts,' because these claims are based on the same factual allegations cited in support of Mr. Erickson's FDCPA claims. (Compare Compl. ¶ 53(e)), with Compl. ¶¶ 67, 75.) Accordingly, the court has supplemental jurisdiction over Mr. Erickson's state law claims.