WILLIAM B. MITCHELL CARTER, United States Magistrate Judge.
Plaintiff Roy Klumb brought this action alleging defendant Crystal Goan, formerly his wife, violated the federal Wiretap Act, 18 U.S.C. § 2510 et seq., and the Tennessee Wiretap Act, Tenn. Code Ann. § 39-13-601 et seq., by installing spyware on his computers without his consent to intercept his incoming email. A bench trial was held and, having heard all the evidence, the Court concludes that defendant Crystal Goan did violate the two wiretap statutes, that the plaintiff is entitled to the statutory damages of $10,000, and that
As written, the federal and Tennessee wiretap acts can encompass those situations where spouses resort to computer espionage as weapons of domestic warfare when their marriage sours. It is not clear whether Congress and the Tennessee legislature envisioned their respective statutes being used in such a manner, but case law indicates such actions are not uncommon. This case, however, is not a garden variety case of one spouse putting spyware on the other spouse's computer to electronically eavesdrop. Plaintiff alleges defendant engaged in an elaborate, deceptive scheme which involved wiretapping his computer to intercept emails, altering those emails to make it appear he was having an affair, and altering legal documents in order to provide that if plaintiff did have an affair, defendant would receive more money in a divorce. Because of the elaborate nature of the allegations and because the plaintiff seeks punitive damages, the Court has been required to focus a wide lens on the parties' conduct and consider behavior beyond simply wiretapping. The result is the regrettable and unavoidable airing of dirty laundry.
Roy Klumb met Crystal Goan in the summer of 2003, between Crystal's first and second years of law school at the University of Memphis, when she was hired for office work at the Greeneville, Tennessee office of Klumb Lumber Company (KLC). KLC is a third generation family business based in Mississippi, founded by Roy's grandfather, and presently headed by Roy's father. Roy Klumb was overseeing the operation of the KLC Greeneville office, spending about half his time in Greeneville, Tennessee and half his time in Mississippi. Roy, who owns stock in KLC and has a significant interest in a business partnership with his two siblings, is a wealthy man. Roy has a son and a daughter from a previous marriage who lived with their mother in Mississippi.
Roy and Crystal began dating in the summer of 2004 when Crystal, who is from Greeneville, returned home again from law school. Roy and Crystal continued to date when she returned to the University of Memphis for her final year of law school. The relationship appears to have been fraught with concerns of fidelity from the very beginning. Roy was overly possessive, frequently calling Crystal to ask where she was and what she was doing. Crystal, who knew Roy's first marriage had ended, at least in part, due to infidelity, was fearful that his previous dating relationships had not ended. After defendant graduated from law school in May 2005, she returned to Greeneville and began working at a law firm. The parties continued dating. Roy was generous to Crystal with KLC resources. He allowed her to use the computers and fax machine in the KLC office and a company gas card, and company cars.
Unfortunately, plaintiff's and defendant's relationship both before and after their marriage was severely strained. Roy often drank excessively. In one incident in Memphis, prior to Crystal's and Roy's marriage, he drank too much and was thrown out of a restaurant for throwing peanuts at the waitress. That same evening in their hotel room, Crystal ended up with a black eye. On their honeymoon, he
In December of 2005, Roy and Crystal became engaged. Roy discussed a prenuptial agreement with Crystal. Most of Roy's assets were in the family business, KLC, and in the partnership with his siblings, and he wanted to protect those assets in the event the marriage failed. He agreed to allow Crystal to draft the prenuptial agreement. According to Roy, on April 24, 2006, five days before Crystal's and Roy's marriage on April 29, 2006, defendant came to the KLC office with two copies of a prenuptial agreement. They sat at his sales desk in a large, central sales office and reviewed one of the copies line by line. He found the agreement satisfactory, initialed each page, and then signed it. Defendant then handed him the second copy which he initialed and signed as well. Since he believed the second prenuptial agreement to be an exact replica of the first, he did not read it line by line. He took the first prenuptial agreement, and, when he returned to the KLC office in Mississippi, he stored it in a lock box. Crystal took the second copy, which Roy had not read, to another office to be notarized.
Crystal, on the other hand, testified that she and Roy walked together to the office of a Greeneville attorney, Ron Chestnut, where Janine Pryor notarized the prenuptial agreement. Ms. Pryor testified at trial that Roy and Crystal came to her office on April 24, 2006 where they signed a prenuptial agreement and she notarized it. Ms. Pryor did not have any record of this event, which took place over five years ago, because she does not keep a log of the documents she notarizes. She testified she notarizes over 200 documents a year. Plaintiff testified he had been to Ron Chestnut's office before, but he was not there on April 24, 2006.
For reasons that will become clear during the course of this opinion, the Court credits the plaintiff's testimony concerning the prenuptial agreement. In this regard, the Court finds that Ms. Pryor is too far removed from the incident, more than five years, and notarizes too many documents each year, more than 200, to be a reliable witness on this matter. Moreover, the Court notes that during Ms. Pryor's testimony she appeared extremely nervous and unsure of her testimony. The Court does not credit her testimony.
Before Roy and Crystal were even married, Crystal purchased spyware from a company called Spectorsoft. Spectorsoft records unequivocally establish that, on March 21, 2006, before Crystal and Roy were married, Crystal Goan purchased Spectorsoft's spyware called eBlaster with her credit card and had a CD of the software sent to her law offices in Greeneville, Tennessee.
eBlaster is a computer software program that can perform various spyware functions. It can record every keystroke made on the computer on which it is installed. It can also keep track of all websites visited and all applications used on that computer, and it can capture screenshots of instant messages and cached webpages.
After she and Roy were married, Crystal surreptitiously installed eBlaster on June 12, 2006, at 8:29 pm on a computer owned by KLC that was commonly referred to as Roy's sales desk Dell computer (the Dell computer) in the KLC Greeneville office. The Dell computer was the computer that Roy most commonly used, and his children used this computer on the few occasions they visited from Mississippi. Crystal frequently used the Dell computer.
In May or June of 2007, KLC replaced and upgraded the Dell computer with an HP Vista computer (the Vista computer). Roy then used the Vista computer at his sales desk in the sales office as his primary computer. Roy's children and Crystal were also allowed to use this computer. Spectorsoft records unequivocally establish that, on June 27, 2007, Crystal purchased a second eBlaster software package. She surreptitiously installed it on the Vista computer on Roy's sales desk that same day.
The KLC office in Greeneville had a large, central sales office furnished with at least six desks, each having its own computer. The sales office was a large open area, and each person in the sales office could see everyone else's desk. The Dell computer, and later the Vista computer, were located on Roy's sales desk in this main sales office. Another, smaller office was attached to the large sales office. This smaller office belonged to Andrea Hill, office administrator for KLC in Greeneville. All the computers in the sales office were networked to an administrative computer in Hill's office. To access her computer, Hill had to enter her username and password. If Hill's computer was logged on, then the computers in the sales office were accessible as well without the need to enter a username or password. If Hill's computer was shut down, then the computers in the sales office each could be accessed with a username and password specific to that individual computer. The computers were networked to allow all the sales agents for KLC to use a special inventory and invoicing program designed specifically for lumber companies. Hill's computer was never shut down, except for maintenance, because KLC salespersons who travelled around the region needed to be able to come in at odd times to enter a
During the course of the parties' marriage, plaintiff's children each visited about a total of two weeks until, in February 2007, plaintiff's son came to live with plaintiff and the defendant. Under the pressures of a blended family, Roy's continued drinking, and Crystal's suspicions about Roy's fidelity, the marriage continued to deteriorate. Crystal learned on or about August 27, 2007, that Roy had had dinner with a female friend during a trip to Mississippi. When confronted about it, Roy lied and denied having seen this friend. For her part, Crystal was engaged in an affair with attorney Todd Shelton who testified at trial that he had had an intimate relationship with Crystal beginning in the fall of 2007 and continuing into 2008. On September 7, 8, and 9, 2007, Crystal and Shelton stayed together at the Grove Park Inn in Asheville, North Carolina while Roy was on a business trip.
The following week, on the evening of September 26, 2007, the couple talked. Crystal told Roy that if he would go to alcohol rehabilitation, she would give their marriage another try. They discussed the conditions under which such an attempt would take place and decided to memorialize their agreement in an agreed order which they would submit to the court in their divorce case. The next day, on September 27, 2007, Crystal met Roy at the Greeneville KLC office with the agreed order she had drafted. They reviewed it and signed it. At trial, Todd Shelton testified that on September 27, 2007, Crystal gave him a sealed manila envelope and asked him to take it to Judge Wright, the state court judge assigned to the Klumb divorce case, for Judge Wright's signature. Shelton took the envelope to Judge Wright who opened it and signed it. It was an agreed order signed by plaintiff and defendant in the Klumb divorce case.
On September 29, 2007, plaintiff and defendant left Greeneville to drive to Ft. Lauderdale, Florida where plaintiff enrolled in a recovery program for alcohol addiction, and defendant returned to Greeneville. Roy had given his car keys, with keys to the KLC office on the key chain, to Crystal so that she could use his vehicle while he was away. While he was gone, defendant sent cards to plaintiff indicating she wished for his "safe and sober" return. She asked him to be home for her birthday on October 31, 2007.
One evening, while Roy was still at the recovery center in Florida, KLC truck driver Roger Colyer came into the KLC office at 3 or 4 am, as was his normal practice, to clock in and prepare his load for delivery. He saw Crystal in the sales office using one of the computers. Later that morning, Colyer called Andrea Hill to tell her what he had seen. At trial, Hill confirmed that one morning when Roy was at the recovery center, Colyer called her to tell her that he had seen Crystal in the sales office using one of the computers at 3 or 4 am. In response to Colyer's information, Hill shut down her administrative computer that evening, contrary to her previous practice. In doing so, she also shut down the printers in her office. The following morning when she returned to the office and logged into her administrative computer, one of the printers printed an email sent to plaintiff by a woman the Court shall refer to simply as "R.G." The heading of the email was as follows:
Jt. Ex. 17. The email was addressed "Dear Roy" and was closed, "Always," followed by R.G.'s first name. (Jt. Ex. 17.) Hill put the two page email in a folder to give to Roy when he returned from the recovery center.
Travis Reno was employed as a salesman at KLC during all times relevant to this lawsuit. He testified that he had once helped Crystal use a USB key on one of the KLC computers to retrieve a legal document and that he had seen her use a USB key on other occasions as well.
On October 27, 2007, plaintiff arrived home from the recovery center. To his surprise, his wife did not receive him warmly. On October 29, 2007, plaintiff returned to work for the first time since going to rehabilitation. At that time, Andrea Hill gave him the email she had placed in the folder for safe keeping and told him that Roger Colyer had seen Crystal in the office using the Vista computer
On October 30, 2007, defendant's attorney, Jerrold Becker, sent a letter to plaintiff's attorney, Kidwell King, advising Mr. King that defendant wanted plaintiff to leave the house. (Jt. Ex. 78.) On October 31, 2007, plaintiff moved to the Hampton Inn in Greeneville.
In his October 30, 2007 letter, Mr. Becker, Crystal's attorney, attached an agreed order signed by Roy and Crystal dated September 27, 2007. Paragraph 5 on the third page of this agreed order mentioned an amendment to the prenuptial agreement and provided, inter alia, that if either party was unfaithful, the prenuptial agreement would be deemed null and void, all assets acquired before the marriage would be treated as marital assets, and the injured party would receive three fourths of the marital assets in the divorce. (Jt. Ex. 3. & 5). This agreed order was signed on the last page by the parties and by Hawkins County Circuit Court Judge Tom Wright. None of the individual pages were numbered or initialed.
Within a few days after returning from the recovery center, Roy met with Mr. King and saw this agreed order attached to Mr. Becker's letter. Plaintiff testified that when he saw paragraph 5 of the agreed order he was shocked because he was certain that the agreed order he had reviewed with Crystal and signed on September 27, 2007 did not have this language. According to Roy, there was never an amendment to the original prenuptial agreement and he never would have agreed to make the prenuptial agreement null and void for any reason; nor would he have agreed to make his KLC and partnership assets part of the marital property since his entire purpose in having the prenuptial agreement was to protect those assets for his children.
On November 6, 2007, plaintiff's attorney received a letter by fax from defendant's divorce attorney. The letter included a copy of the prenuptial agreement dated April 24, 2006. Roy left for Gulfport, Mississippi that same day to retrieve his copy of the prenuptial agreement that he had stored in a lockbox. While he was driving to Mississippi to retrieve his copy of the prenuptial agreement, Crystal phoned. Crystal recorded this conversation which was introduced as an exhibit at trial, both in audio and in transcript form. In the conversation, Roy told her that certain employees thought she had installed eBlaster on the computers at the office. Crystal asked, "What is eBlaster?" (Jt. Ex. 5 at p. 6). She also told Roy she would "set this s* *t straight" with the person who accused her of putting eBlaster on his computer. (Id. at 9). Crystal told plaintiff she had always been faithful to him and never lied to him. (Id. at 2). She denied having been at the KLC office at night during the time he had been at the recovery center. (Id. at 7). She told plaintiff that she had read the September 27, 2007 agreed order to him, including the paragraph which rendered the prenuptial agreement null and void in the event of infidelity, and that she had explained it to him and answered his questions about it. (Id. at 2.) Roy disputed these assertions. Crystal also asked Roy if he did not remember signing a new amended prenuptial agreement to give her further protection if
Roy and Crystal had another phone conversation the morning of November 8, 2007 which Crystal also recorded and which was also made an exhibit at the trial in audio and transcript form. Again, Roy told Crystal that some of the employees at KLC were suspicious she had installed eBlaster on a KLC computer at the office. Sounding incensed, Crystal responded, "Number One, I don't have to have f* * *ing eBlaster. They're on my server. I learned the hard way. Anything they have, do, I have access to. I can call up my own IT guy — tap it in — because my name is Klumb. I don't need f* * *ing eBlaster." (Jt. Ex. 5 at pp. 14-15). The Court interprets Crystal's response to Roy's inquiries about eBlaster in both the November 6 and November 8, 2007 conversations as unequivocal denials that she put eBlaster on any computer at KLC.
On or about November 14, 2007, after Roy had retrieved his signed prenuptial agreement and returned to Greeneville, he met with his attorney, Mr. King, to compare the prenuptial agreement attached to the letter of Mr. Becker, Crystal's attorney, to the prenuptial agreement Roy had stored in the lockbox. Both were signed and dated by Crystal and Roy.
Section VI of the prenuptial agreement attached to Mr. Becker's letter stated in relevant part:
(Jt. Ex. 34) (emphasis added). Section VI of the prenuptial agreement plaintiff retrieved from his lock box provided
(Jt. Ex. 6) (emphasis added). The same exhibit was attached to both prenuptial agreements listing those items of plaintiff's property which were not to be considered part of the marital property. In this list, plaintiff explicitly designated all his assets, interest and stocks in KLC and in the partnership with his siblings which were acquired before the marriage as exempt from the marital property. At trial, Plaintiff testified that the "null and void" language found in the prenuptial agreement attached to Mr. Becker's letter was not included in the prenuptial agreement that he and defendant had read line by line and signed five days before their marriage.
About the same time Roy compared the language of the two prenuptial agreements, he received an anonymous text message that Crystal was having an affair with Todd Shelton. He hired a private investigator to look into that matter and left the issue of eBlaster on the KLC computers to the KLC company lawyers who attempted, without success, to determine from defendant's attorney whether defendant had installed eBlaster on one or more KLC computers. The KLC company lawyers eventually sent a subpoena to Spectorsoft for information. In the meantime, the divorce case slowly moved forward. Crystal's deposition in the divorce proceeding was taken on two days, March 13, 2008 and April 7, 2008. Plaintiff sent defendant a subpoena asking defendant to produce, inter alia, all documents which defendant believed supported her allegation that plaintiff had had an affair during their marriage and all documents obtained through the eBlaster software. Pursuant to a subpoena duces tecum, defendant produced a stack of documents a couple of inches thick containing eBlaster reports of Roy's computer activities on the Dell and Vista computers and copies of emails sent to Roy at his AOL email address which were intercepted by eBlaster and sent to Crystal at cmgoan@yahoo.com.
After a KLC information technology employee could not locate eBlaster on any of the KLC computers in Greeneville, Roy independently hired William Dean, a forensic computer expert, to examine several of the computers which were or had been located in the KLC sales office in Greeneville. Dean began his examination of the KLC computers in April 2008. Working with Spectorsoft technicians after KLC convinced Spectorsoft that KLC owned the computers in question, Dean obtained the "hot key" combination and the password for the eBlaster programs Crystal had bought, enabling him to reveal the eBlaster control panel on both the old Dell and the Vista computers. Dean did not find eBlaster software on any other computer. The password for the eBlaster program was cmgoan369. Using data recovery software, Dean also examined the hard drives of the Dell and Vista computers and two other computers which had been located in the KLC sales office. After sending a discovery request in Spring 2008, defendant was finally able to obtain Crystal's Gateway laptop in October 2008, and Dean also examined this laptop.
Dean's examination of the Dell and Vista computers showed that when Crystal installed eBlaster on them, she set up the program to send a report of all computer activities to her email address at cmgoan@yahoo.com every hour. She also directed that a copy of every email sent to Roy Klumb at his personal AOL email account and accessed from the Dell or Vista computers would be sent automatically to her email address of cmgoan@yahoo.com. Roy had not given Crystal a copy of his email password, but she was able to obtain it because the keylogging function of eBlaster recorded it when Roy logged in to get his email. At the trial, Roy testified he knew Crystal had an email address at aol.com but he was not aware of her Yahoo email account. Crystal also set up folders in her Yahoo email account to organize the emails she received. She named one of these folders "infedility" [sic]. Thereafter, she received hourly reports at cmgoan@yahoo.com of all internet activity on the Dell and Vista computers, as well as copies
As previously indicated, Dean examined the hard drives of four KLC sales office computers and defendant's Gateway laptop computer. In doing so, Dean found evidence that someone had opened three documents entitled E-Mail 1, E-Mail 2, and E-Mail 3 from a USB key on one of the KLC computers on October 14, 2007, a date when plaintiff was in Florida at the recovery center. Dean also found evidence that the serial number of this USB key matched the serial number of a USB key which had been used on Crystal's Gateway laptop as recently as May 7, 2008. At trial, Crystal testified she had not had a USB key since her first laptop and that USB key had been destroyed by an electrical surge caused by lightning on September 3, 2007. Crystal further testified that she could not have used a USB key on her laptop on May 7, 2008, because she had given her laptop to her divorce attorney when plaintiff had requested it in discovery. There was no testimony or corroborating evidence to support Crystal's testimony in this regard, and the forensic evidence is contradictory; the Court does not credit her testimony.
Dean's examination of the materials provided by defendant pursuant to the subpoena duces tecum revealed that there are at least three different versions each of three emails: one dated September 25, 2007, one dated September 26, 2007, and one dated September 28, 2007.
One version of the September 25, 2007 email, an email between Roy and a woman referred to herein as R.G., has the following heading:
(Jt. Ex. 7, hereinafter referred to as "Version 1 of the Sept. 25, 2007 email"). The salutation of this email is simply "Roy" and R.G. has closed the email with her first name. In the email, R.G., a nurse, offers to help Roy find a rehabilitation clinic and expresses her sadness at Roy's pending divorce. While the email expresses friendship, it is not indicative of an extramarital affair. According to Mr. Dean, pursuant to the settings defendant instituted when she installed eBlaster on the Vista computer, the eBlaster program automatically routed a copy of this email to defendant's Yahoo email account and assigned it the sequencing number "0022-rcv-eBlaster" when Roy retrieved his AOL email using the Vista computer.
Using data recovery software, Dean found another copy of the September 25, 2007 email on the Vista hard drive. This particular version has no indicia of eBlaster, and Dean opined it is a copy of the original email sent from R.G. to Roy on September 25, 2007. At the very top of the email is "Deleted Message0066" indicating that the email had previously been deleted. (Jt. Ex. 87, Tab A, Deleted Message 0066, herein after referred to as "Version 3 of the Sept. 25, 2007 email"). The body of this email is exactly the same as the body of Version 1 of the Sept. 25, 2007 email — the additional language found in Version 2 of the Sept. 25, 2007 email suggestive of an extramarital affair is missing.
Like the September 25, 2007 email, there are three versions of a September 26, 2007 email from R.G. to Roy, and the patterns which apply to the September 25, 2007 email also apply to the September 26, 2007 email. The heading of the first version is as follows:
(Jt. Ex. 12, hereinafter referred to as "Version 1 of the Sept. 26, 2007 email"). The salutation of the email is "Dear Roy" and is closed, again, with R.G.'s first name. The subject of the email is rehabilitation clinics. There is nothing in this email indicative of an extramarital affair. Based on this document, Dean opined that the eBlaster program automatically routed a copy of Version 1 of the Sept. 26, 2007 email from R.G. to Roy to cmgoan@yahoo.com and assigned it the sequencing number "0037-rcv-eBlaster" when Roy opened his AOL email using the Vista computer.
There is a second copy of the September 26, 2007 email from R.G. to Roy in the material provided by defendant pursuant to the subpoena duces tecum. This email is nearly identical to Version 1 of the Sept. 26, 2007 email including the date and time and "<noreply@spectorsoft.com>" and sequencing number 0037-rcv-eBlaster in the heading. There are two differences: first, the "YAHOO! MAIL" moniker is missing from the top of the email, and, second, there is additional language in the body of the email from R.G. to Roy Klumb. (Jt. Ex. 13, hereinafter referred to as "Version 2 of the Sept. 26, 2007 email"). At trial, plaintiff testified this additional language was not in the September 26, 2007 email he received from R.G.
The third version of the September 26, 2007 email from R.G. to Roy Klumb was recovered by William Dean from the hard drive of the Vista computer. At the top of the email is "Deleted Message 0067." (Jt. Ex. 87, Tab A, Deleted Message 0067, hereinafter referred to as "Version 3 of the Sept. 26, 2007 email.") This particular version has no indicia of eBlaster, and Mr. Dean opined it is a copy of the original
The heading of the first version of the September 28, 2007 email is as follows:
(Jt. Ex. 14, hereinafter referred to as "Version 1 of the Sept. 28, 2007 email"). The salutation of the email is "Dear Roy" and the closing is, "Always," followed by R.G.'s first name. In this email, R.G. provides more information to Roy about rehabilitation clinics and offers her encouragement and support in going to rehabilitation. There is nothing in the email indicative of an extramarital affair. Dean again opined that the eBlaster program automatically routed a copy of Version 1 of the Sept. 28, 2007 email to cmgoan@yahoo.com and assigned it the sequencing number "0060-rcv-eBlaster" when Roy opened his AOL email using the Vista computer.
There is a second copy of the September 28, 2007 email from R.G. to Roy in the material provided by defendant pursuant to the subpoena duces tecum. This email is the same as Version 1 of the Sept. 28, 2007 email including the date and time and "<noreply@spectorsoft.com>" and sequencing number 0060-rcv-eBlaster in the heading — with two significant exceptions: first, the "YAHOO! MAIL" moniker is missing from the top of the email, and second, there is additional language in the body of the email from R.G. to Roy Klumb which suggests they were having an extra-marital affair. (Jt. Ex. 17, hereinafter referred to as Version 2 of the Sept. 28, 2007 email). At trial, plaintiff testified this additional language was not in the September 28, 2007 email he received from R.G. This Version 2 of the Sept. 28, 2007 email is the email Andrea Hill found in the printer the morning after she had shut down her computer (and thus the printer) for the night because KLC truck driver Roger Colyer told her he had seen Crystal in the office on one of the computers the previous night at 3 or 4 am. When Andrea came in the next morning and logged into her administrative computer, the printer printed out Version 2 of the Sept. 28, 2007 email — an indication that someone had tried to send it to the printer during the night while the administrative computer and the printer were shut down.
The third version of the September 28, 2007 email from R.G. to Roy Klumb was recovered by William Dean from the hard drive of the Vista computer. At the top of the email is "Deleted Message 0065." (Jt. Ex. 87, Tab A, Deleted Message 0065, hereinafter referred to as "Version 3 of the Sept. 28, 2007 email.") This particular version has no indicia of eBlaster, and, again, Dean opined it is a copy of the original email sent from R.G. to Roy on September 28, 2007. The body of Version 3 of the Sept. 28, 2007 email is the same as the body of Version 1 of the September 28, 2007 email — i.e., the language found in Version 2 of the Sept. 28, 2007 email suggesting Roy and R.G. were involved in an affair is missing.
There is also a fourth version of the September 28, 2007 email. It is similar to Version 2 of the Sept. 28, 2007 email: it lacks the "Yahoo! Mail" moniker but contains the same date and time, the "<noreply@spectorsoft.com>" language, the sequencing number "0060-rcv-eBlaster," and the word "Alert" in the heading.
At trial, defendant offered no explanation for the differences in content of the various versions of the three September 2007 emails. Based on the forensic evidence concerning the three emails and the USB key and based on Hill's and Colyer's testimony indicating defendant was in the KLC office in the wee hours of the morning while plaintiff was at the recovery center, the Court concludes defendant intercepted the emails from R.G. to Roy and added the extra language to the emails to make it appear R.G. and Roy were having an affair. Dean testified at trial that an email cannot be altered unless the recipient goes to "reply" mode when, at that point, alterations can be made to the sender's email. The Court concludes R.G.'s emails to Roy were intercepted by eBlaster and sent to Crystal at cmgoan@yahoo.com. After hitting the "reply" option to each of these emails sent to Crystal via eBlaster, Crystal then added the incriminating language to the emails. Crystal then used the "cut and paste" function to copy the email string of each email, leaving out her "reply" (and thereby also leaving out the "YAHOO! MAIL" moniker at the top) and pasting it into a separate document which could then be printed out as "evidence" of Roy's alleged affair with R.G.
Using a data recovery program, Dean recovered four temporary files on defendant's Gateway laptop computer which appear to be slightly different versions of the September 27, 2007 agreed order. The language in all four of the documents was the same except for paragraph 5. Two of the files had the following language in paragraph 5:
(Jt. Exhibits 59 and 60, & 5).
The other two documents had in their respective paragraph 5 the same language found in paragraph 5 of the agreed order which had been signed and entered in plaintiff's and defendant's divorce case by Judge Wright on September 27, 2007. That language was:
(Jt. Exhibits 57 and 58, & 5).
At trial, Dean explained why he found four temporary files of the September 27, 2007 agreed order between plaintiff and defendant on the defendant's Gateway laptop:
(Dean Testimony, Page ID # 854). Dean opined these two versions of the September 27, 2007 Agreed Order could have been printed from the defendant's Gateway laptop computer by inserting a USB key that contained the files into the computer and printing from the USB key.
Dean was also able to recover from the defendant's Gateway laptop computer a saved, as opposed to temporary, file which was also the September 27, 2007 Agreed Order. This saved file included the suspect paragraph 5 of the September 27, 2007 Agreed Order signed by Judge Wright. Dean's forensic examination of defendant's Gateway laptop computer and the metadata in this file indicated the file was created on September 26, 2007 at 10:18 pm, and the file was last saved on September 27, 2007 at 8:50 pm, but it was not saved to the hard drive of the defendant's Gateway laptop computer until October 25, 2007. (See Dean Report, Jt. Ex. 87, Tab E2, section entitled "Laptop Used by Crystal Goan," p. 3.) Dean opined that this particular file was created and modified on a computer other than defendant's Gateway laptop and was not saved to defendant's Gateway laptop computer until October 25, 2007, id., — a date when plaintiff was still in Florida in rehabilitation and could not have put that file on defendant's laptop computer.
One of the documents given to plaintiff by defendant pursuant to the subpoena during the divorce proceedings was a report prepared by eBlaster for activity conducted on the Vista computer on September 27, 2007 between 9:34 am and 10:34 am. (Jt. Ex. 1 PLA 00164). The report is recorded from the keylogging function of eBlaster and shows a letter that Roy typed in Microsoft Word to Crystal. This letter references the conversation he and defendant had had the night before and states, "for the record, the following was agreed upon...." The rest of the letter is a list of terms which plaintiff states they discussed. For example, plaintiff agreed to go to rehabilitation for alcohol addiction and he agreed to pay some of defendant's bills. It closes with the statement, "Agreed upon September 27, 2007" followed by a signature line each for plaintiff and defendant. There is nothing in this document which references the parties' prenuptial agreement, infidelity, or treating premarital assets as marital assets upon the finding of infidelity.
The Court also notes that, at trial, defendant did not take the position that the agreed order with the suspect paragraph 5 and Judge Wright's signature was the correct agreed order. Rather, defendant testified at trial it was plaintiff who had printed the agreed order for them to sign and plaintiff had mistakenly printed out the wrong one, the one with the suspect paragraph 5, a result of their emailing back and forth different versions of the agreed order. (Crystal Goan trial testimony, Page ID # 1558-59). The aforementioned forensic evidence contradicts this testimony: defendant printed out both versions of the agreed order, and defendant saved the agreed order with the suspect paragraph 5 on her laptop computer while plaintiff was at rehabilitation. Moreover, the Court notes that, contrary to her trial testimony, during her November 6, 2008 phone conversation with plaintiff, defendant insisted to plaintiff that they had discussed and he had agreed to the language in the now suspect paragraph 5, a position plaintiff disputed both during the phone conversation and at trial. Finally, the Court is cognizant of the fact that plaintiff did state during the November 6, 2007 phone conversation that he remembered an amendment to the original prenuptial agreement. The Court does not know if plaintiff was simply trying to placate his very angry wife or whether there really was an amendment to the prenuptial agreement. Either way, given the aforementioned evidence, the Court is convinced that the parties had not agreed to the language in the suspect paragraph 5 and that the agreed order which plaintiff actually signed on September 27, 2007 did not contain the suspect paragraph 5. The Court concludes that after plaintiff and defendant signed the September 27, 2007 agreed order, none of whose pages were numbered or initialed by the parties, defendant substituted one or more pages of the agreed order with new pages which included the suspect paragraph 5. Defendant then enclosed the agreed order in a sealed manila envelope and gave it to Todd Shelton. In turn, Shelton took it to Judge Wright who signed it and entered it into the Klumb v. Klumb divorce case.
The statute of limitations for the federal Wiretapping Act, 18 U.S.C. § 2510 et seq. is "two years after the date upon which the claimant first had a reasonable opportunity to discover the violation." 18 U.S.C.
Plaintiff wrote defendant an email on August 27, 2007 that he believed defendant had been "trolling around" in his email after defendant confronted plaintiff about having dinner with R.G. in Mississippi. If the limitations period began to run from this date, plaintiff's claim would be within the two year limitations period. Prior to that, however, defendant had indicated to plaintiff that she had read emails of some KLC employees. She did not, however, reveal that she had done so using spyware; rather, plaintiff thought she had discovered the necessary passwords. Unless a person was a particularly sophisticated computer user, which plaintiff was not, there was no reason to suspect spyware at this point in time. The Court concludes plaintiff did not have a reasonable opportunity to discover eBlaster on the Dell and Vista computers until Monday, October 27, 2007, when he returned to work from rehabilitation and Andrea Hill gave him the email from the printer in her office bearing the eBlaster/Spectorsoft nomenclature. The Court notes, however, that even after this event, it took a specially retained forensics computer expert to find the eBlaster program on the computers; the KLC IT employee could not find it. Since plaintiff filed this action on June 6, 2009, this action is not barred by the applicable limitations period.
Plaintiff brings his claims under the Wiretap Act, 18 U.S.C. §§ 2511(1)(a) and (c) and under 18 U.S.C. § 2520. Section 2520 creates a private right of action for damages for those persons "whose wire, oral, or electronic communications have been intercepted, disclosed or intentionally used" in violation of Section 2511.
(Emphasis added).
On January 26, 2011, the Court entered an order granting in part and denying in part the defendant's motion for summary judgment. In her motion, defendant argued that the spyware she used did not "intercept" electronic communications in transit and, therefore, did not violate either the federal or Tennessee wiretap acts. Adopting the "router switching analysis," the undersigned rejected this argument as it applied to the email which eBlaster automatically routed from plaintiff's email account to defendant's email:
(Jan. 26, 2011 Memorandum and Order, Doc. 55 at p. 10).
Based on the Court's previous analysis, under the router switching analysis, a wiretap occurs when spyware automatically routes a copy of an email, which is sent through the internet, back through the internet to a third party's email address when the intended recipient opens the email for the first time. Absent one additional comment, the Court declines to revisit this issue and incorporates the reasoning of that earlier decision herein. Whether the email is rerouted within a "blink-of-an-eye" is not of primary importance to the router switching analysis. If it were, a smart programmer could simply program the software to wait a certain amount of time before rerouting the email through the internet to the unauthorized third party. The point is that a program has been installed on the computer which will cause emails sent at some time in the future through the internet to be rerouted automatically through the internet to a third party address when the intended recipient opens the email for the first time.
There was ample evidence presented at trial, (see, e.g., Jt. Ex. 1, PLA 174 — PLA
It is not a violation of the federal Wiretap Act or the Tennessee Wiretap Act for a person to intercept an electronic communication where one of the parties to the communication has given prior consent. See 18 U.S.C. § 2511(2)(d) and Tenn. Code Ann. § 39-13-603(b)(5), respectively.
Defendant testified she had consent to put eBlaster on the computer because plaintiff agreed that they needed to put spyware on the computer to prevent his son from looking at pornography. She also testified she had consent to put eBlaster on the computer because plaintiff was concerned that valuable business secrets were being passed on to a competitor by a KLC employee.
The Court does not find it persuasive that defendant had plaintiff's consent to put spyware on the two computers he used in order to monitor his son or to prevent the leak of trade secrets to a KLC competitor. There was no credible evidence presented at trial that Roy's son ever accessed pornography on the KLC computers (or any computer for that matter).
The single most persuasive piece of evidence presented at trial that Roy did not consent to placing eBlaster on the Dell and Vista computers is evidence provided by the defendant: the two taped conversations of early November 2007 between defendant and plaintiff in which plaintiff told defendant that some KLC employees believed she had put eBlaster on KLC computers. Defendant feigned complete ignorance of eBlaster and acted as if she were furious to be accused of such behavior. Had spyware been something they both had agreed upon in order to monitor his son's or KLC employees' activities, then she would have reminded him of that. In
Finally, Crystal also argues that Roy gave her the administrative password to the Dell and Vista computers and thereby gave his permission de facto to install eBlaster on those computers. Plaintiff denies he gave her the administrative password. Andrea Hill's testimony was that the computers in the KLC office, including her administrative computer, were often left on overnight. Therefore, defendant would not have needed an administrative password for the Dell and Vista computers to install eBlaster on them. The Court does not credit defendant's testimony. Furthermore, even if plaintiff had given defendant the administrative password for the Dell and Vista computers only, the Court still rejects defendant's argument. Plaintiff did not give defendant his password for his AOL email account — this she discovered through the keylogging mechanism on eBlaster. If she had had his consent to intercept his emails and forward them to her Yahoo account, he would have given her his email password. The Court concludes defendant lacked consent to install eBlaster on the Dell and Vista computers in order to intercept plaintiff's email.
Defendant contends plaintiff's claims are barred by the affirmative defense of accord and satisfaction. According to defendant, as part of their divorce settlement, plaintiff agreed to waive his wiretapping claims in exchange for defendant's receiving a smaller monetary settlement.
On February 9, 2008, plaintiff sent defendant a text message stating, "at any rate when it comes to your settlement offer, u[sic] should take into consideration that I know all about your eblaster on [sic]..." Jt. Ex. 1., PLA 125. On March 26, 2008, the parties engaged in an unsuccessful, court-ordered mediation. In January 2009, the parties engaged in a second court ordered mediation which did result in a settlement of the divorce action.
Defendant testified at trial that the parties discussed plaintiff's putative wiretapping claims during the two mediation sessions for their divorce case and that she agreed to take a lesser monetary settlement in exchange for his waiving any wiretapping claims. Plaintiff vehemently denies he agreed to waive his wiretapping claims. Rather, plaintiff testified he explicitly told his lawyer and the mediator he would not settle his wiretapping claims because he fully intended to pursue them. It does not appear that plaintiff and defendant were together during discussions of the settlement of their divorce. Other than the settlement agreement itself, the parties' testimony is the only evidence the Court has regarding what was discussed during the mediation. The Court does not credit the defendant's testimony.
The applicable language contained in the marital dissolution agreement provides:
The elements and the governing principles of the law regarding accord and satisfaction are well established under Tennessee law:
Belcher v. Belcher, 2005 WL 2333607 *2 (Tenn.Ct.App. Sept. 23, 2005) (unpublished and emphasis added) (quoting Lytle v. Clopton, 149 Tenn. 655, 261 S.W. 664, 666-67 (Tenn.1924) (quoting 1 C.J. Accord and Satisfaction, §§ 1 and 16 (1914))); see also, Quality Care Nursing Servs., Inc. v. C.B. Coleman, 728 S.W.2d 1, 5 (Tenn. 1987).
Defendant bears the burden to prove by a preponderance of the evidence that the parties agreed during their second mediation to include the wiretapping claims as part of the settlement agreement. Quality Care Nursing Servs., 728 S.W.2d at 5 (The party asserting the defense of accord and satisfaction bears the burden of proving it.) The evidence must indicate that such intention was made known to the plaintiff "in some unmistakable manner." The text message plaintiff sent to defendant approximately one year before the second mediation is not sufficient evidence to establish that the parties discussed during their second mediation and intended to include in their settlement agreement the wiretapping claims. Further, the relevant language in the settlement agreement makes no reference to such claims, an omission the Court finds significant. Had the parties discussed these claims and intended to include them in the agreement, then it is likely some specific reference would have been made to them. There is no such reference. Further, the Court does not credit the defendant's testimony. Accordingly, the Court concludes defendant has failed to meet her burden of proof on this affirmative defense.
A person whose electronic communication has been intercepted in violation of the federal and Tennessee wiretap acts may obtain damages including punitive damages, and reasonable attorney's fees
Under both the federal Wiretap Act and Tennessee Wiretap Act, the plaintiff may recover the sum of the actual damages suffered by the plaintiff and any profits made by the violator as a result of the violation; or statutory damages of whichever is the greater of $100 a day for each day of violation or $10,000. See 18 U.S.C. § 2520(c)(2)(A)-(B) and Tenn. Code Ann. § 39-13-603(a)(1)(A)-(B). Plaintiff asks for the statutory, liquidated damages of $10,000 for each instance in which defendant installed eBlaster on one of the KLC computers.
In Smoot v. United Transportation Union, 246 F.3d 633, 644-46 (6th Cir.2001), the Sixth Circuit held "that a claimant may be awarded more than $10,000 in damages under § 2520(c)(2)(B) only if violations of the Act occurred on more than one hundred separate days...." This "one hundred separate days" limitation on the $10,000 statutory award applies regardless of the type of wiretap violation. For example, 20 days in which electronic communications were intercepted in violation of the federal Wiretap Act and 10 days in which intercepted electronic communications were disclosed in violation of the federal Wiretap Act would still entitle the wronged individual to only $10,000 in liquidated damages. The rationale for this holding is that
Id. at 646. Given this "single sum" approach per 100 days of violations, the Court concludes it is irrelevant that defendant installed eBlaster twice, once on two different computers. Defendant was still intercepting the same person's email, and plaintiff has not proven that plaintiff's emails were intercepted on more than 100 days. Thus, the Court concludes that plaintiff is entitled to the liquidated damages sum of $10,000 only once. The Court further concludes that even if the Court has discretion to award a lesser amount of liquidated damages, the $10,000 amount is appropriate and proper in this case.
The standard to award punitive damages under the federal Wiretap Act, 18 U.S.C. § 2520(b), and the Tennessee Wiretap Act, Tenn. Code Ann. § 39-13-603(a), were set forth in detail by the Court in its November 4, 2011 decision, pages 2-3, 2011 WL 5358706, denying the defendant's motion for summary judgment on the issue of punitive damages [Doc. 88]. That portion of said decision is incorporated herein by reference.
Were the Court required to rely primarily on the testimony of either party, it would be very difficult to reach a conclusion about the plaintiff's conduct. Defendant's testimony, in particular, is so contradictory to the forensic and documentary evidence and so inconsistent with her previous statements as to render her testimony at trial completely incredible. However, there is clear and convincing evidence from sources other than the two parties'
The Court may also consider the conduct of plaintiff in determining punitive damages. Plaintiff frequently abused alcohol during the marriage which caused him to be verbally and physically abusive. Further, during the course of their divorce proceedings and after their divorce proceedings, plaintiff engaged in behavior which can only be described as harassment of the defendant. He sent defendant incendiary text messages and popped up in places around town where defendant could be found. His conduct included "shooting the bird" at defendant and making prejorative comments about her in public settings. Plaintiff's conduct bordered on stalking. "[T]wo wrongs do not make a right. Two wrongs simply make two wrongs." Minnick v. California Dept. of Corrections, 452 U.S. 105, 128, 101 S.Ct. 2211, 68 L.Ed.2d 706 (1981) (Rehnquist, J., concurring). Finally, the amount of punitive damages should bear a reasonable relation to actual damages awarded. BMW of N.A. v. Gore, 517 U.S. 559, 580, 116 S.Ct. 1589, 134 L.Ed.2d 809 (1996); Argentine v. United Steelworkers of America, AFL-CIO, 287 F.3d 476, 488 (6th Cir. 2002). Considering the totality of the circumstances discussed herein, the Court awards plaintiff $10,000 in punitive damages.
Pursuant to 18 U.S.C. § 2520(b)(3) and Tenn. Code Ann. § 39-13-603(a)(3), the Court is authorized to award reasonable attorney's fees and expenses, and, in this
The Court concludes plaintiff has proven at trial by a preponderance of the evidence that defendant violated the federal and Tennessee wiretap acts by intercepting plaintiff's emails. The Court therefore shall award the plaintiff $10,000 in statutory damages. Further, the Court concludes that plaintiff has proven by clear and convincing evidence that defendant engaged in outrageous and egregious conduct and the Court awards plaintiff $10,000 in punitive damages. Finally, the Court determines that plaintiff is entitled to reasonable attorney's fees and costs to maintain this action. An appropriate judgment shall be entered.
Before the Court is defendant Crystal Goan's Motion for a New Trial [Doc. 127] pursuant to Fed.R.Civ.P. 59(a)(1)(B), (a)(2) and Fed.R.Civ.P. 59(d). The motion is based on an email sent ex parte by plaintiff's counsel to the Court shortly after the Court conducted a bench trial in the instant case but some months before the Court issued its decision. Because the information in said email had absolutely no effect on the Court's decision in this case, defendant's motion for a new trial is DENIED.
A bench trial was held in this matter from December 6, 2011 to December 9, 2011. The primary issue in this case was whether defendant violated the federal Wiretap Act, 18 U.S.C. § 2510 et seq., and the Tennessee Wiretap Act, Tenn. Code Ann. § 39-13-601 et seq., by installing spyware on plaintiff's employer's computers to intercept plaintiff's incoming email. Plaintiff also sought punitive damages which can be recovered under both aforementioned statutes. Because plaintiff sought punitive damages, matters which were not strictly relevant to the wiretapping issue were introduced at trial because they were relevant to punitive damages. (For a discussion of matters relevant to the issue of punitive damages, see Doc. 88, the November 4, 2011 Memorandum and Order denying defendant's motion for summary judgment on plaintiff's claim for punitive damages.) At trial, in an effort to ameliorate punitive damages which might be awarded against her, defendant introduced evidence at trial that plaintiff had harassed her and engaged in "conduct border[ing] on stalking" since their divorce. (See the Court's July 19, 2012 Memorandum at 44, Doc. 119; Page ID # 1746). Subsequently, plaintiff's counsel sent an email to the Court's law clerk informing the Court that the Greene County Court had granted defendant's ex parte petition for an order of protection against plaintiff. (See Doc. 126-1, Page ID # 1889). The email further stated, "[a]lthough not a condition of the Court's order, Mr. Klumb has voluntarily submitted to (at his own expense) bracelet electronic monitoring through an accredited service. He has done so because of his concern that he would be subject to additional accusation."
As set out in the Court's preferences on the United States District Court web site, communications are allowed between counsel and my law clerk. Specifically, the preferences state that such communication is "permitted although obviously matters involving the merits of pending actions or suits should be avoided." Nevertheless, it was inappropriate for plaintiff's counsel to send an email to the Court without copying it to defendant's counsel, and it was certainly inappropriate for plaintiff's counsel to submit to the Court new information on matters bearing on an issue litigated in this case, no matter how small the issue. However, for the reason that follows, this conduct in this situation does not merit a new trial.
In reaching its decision, the Court relied only upon the evidence presented in the four day bench trial of this case. Before issuing its decision in this case, the Court read the transcripts of the testimony presented at the trial and carefully examined the exhibits introduced into evidence. The offending email was not considered and, frankly, was long forgotten when the Court reached its decision and memorialized it in a 44 page written opinion. The email simply had no bearing whatsoever on the Court's decision and the defendant has suffered no prejudice by it. Accordingly, defendant's motion for a new trial is DENIED.
SO ORDERED.