United States Court of Appeals
                           FOR THE EIGHTH CIRCUIT
                                    ___________

                                    No. 02-1243
                                    ___________

Geraldine Chesnut; Donald Chesnut,  *
                                    *
     Plaintiffs - Appellants,       *
                                    * Appeal from the United States
     v.                             * District Court for the
                                    * Western District of Arkansas.
David Montgomery, doing business as *
Montgomery's I.G.A.,                *
                                    *
     Defendant - Appellee.          *
                               ___________

                              Submitted: June 28, 2002

                                   Filed: October 8, 2002
                                    ___________

Before McMILLIAN, JOHN R. GIBSON, and LOKEN, Circuit Judges.
                            ___________

LOKEN, Circuit Judge.

        The continuation of health insurance coverage is an important concern when
a person changes jobs. In the Consolidated Omnibus Budget Reconciliation Act of
1986 (“COBRA”), Congress amended the Employee Retirement Income Security Act
(“ERISA”) to require that covered group health plans “provide . . . that each qualified
beneficiary who would lose coverage . . . as a result of a qualifying event is entitled
. . . to elect . . . continuation coverage under the plan.” 29 U.S.C. § 1161(a).
Termination of employment is a “qualifying event” for purposes of this COBRA
requirement. See 29 U.S.C. § 1163(2).
        In this case, Geraldine Chesnut left her job as deli manager of Montgomery’s
I.G.A. grocery store. Geraldine declined continuation coverage available under the
store’s group health insurance plan and instead applied for an individual major
medical policy. She was rejected because of her medical history, and thereafter
incurred substantial health care expenses. Geraldine and her husband Donald
commenced this action against the store’s owner, David Montgomery, to recover
these expenses, alleging that Montgomery failed to give them the notice of their right
to elect continuation coverage required by 29 U.S.C. § 1166(a)(4). After a bench
trial, the district court1 found that Geraldine received sufficient oral notice, and that
Donald received no notice but should not be awarded a statutory penalty. The
Chesnuts appeal, challenging both rulings. We affirm.

                                   I. Background.

       Montgomery purchased a group health insurance policy issued by American
National Life Insurance Company of Texas (“American National”) to cover his store
managers. The policy was an ERISA welfare benefit plan to which the COBRA
amendments applied, see 29 U.S.C. § 1161(b), and the Chesnuts were qualified
beneficiaries under the plan. Geraldine’s decision to leave the store for a better job
was a qualifying event triggering the plan administrator’s duty to notify “any
qualified beneficiary . . . of such beneficiary’s rights under this subsection.”
§ 1166(a)(4). Those rights include the right to elect continuation coverage for up to
eighteen months following the qualifying event, at the qualified beneficiary’s
expense. See 29 U.S.C. § 1162(2) & (3). Montgomery as plan sponsor was obligated
to provide the required notice because the American National policy did not name a
plan administrator. See 29 U.S.C. §§ 1002(16)(A)(ii) & (B).


      1
        The HONORABLE H. FRANKLIN WATERS, United States District Judge
for the Western District of Arkansas, who to our great regret has passed away since
completing his work on this case.

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       At trial, Geraldine testified that the day after she gave notice, she asked
Montgomery if she could keep her health insurance; he replied, “they won’t let you.”
Geraldine denied that either Montgomery or his American National insurance agent,
Scott Kyser, ever advised her that she could keep her health insurance on a temporary
basis for up to eighteen months. Montgomery, however, testified that, after
consulting with Kyser, he advised Geraldine that she could continue her health
insurance for eighteen months at her expense but could not continue that coverage
permanently. Kyser testified that he met with Geraldine at the store and later at the
Chesnut farm to discuss her insurance options. Kyser informed her that she could
elect to continue her present coverage for eighteen months, or she could purchase an
individual health insurance policy offering similar coverages. He advised Geraldine
that the individual policy was considerably less expensive, but “I did explain [that]
with pre-existing [medical] conditions they can decline [to insure] you.”

        Both Montgomery and Kyser testified that Geraldine repeatedly told them she
wanted permanent rather than temporary health insurance. Three store employees
testified that they overhead Geraldine complain about the temporary nature of the
continuation coverage. After meeting with Kyser at the Chesnut farm, Geraldine
submitted an application to Kyser for an individual American National major medical
policy covering herself and Donald. Two months later, American National accepted
Donald’s application but denied coverage to Geraldine based on her health history.
American National sent Donald’s policy directly to the Chesnuts along with a letter
explaining that Geraldine’s application was denied and a check refunding one-half
of their initial premium payment. The Chesnuts cashed the check but failed to note
that Geraldine was now uninsured. She had a heart attack four months later, and the
couple incurred $25,196.70 in uninsured medical expenses.

      Donald Chesnut testified that he received no separate notice of his continuation
coverage rights as a qualified beneficiary. Donald incurred no medical expenses
during the eighteen-month COBRA continuation period.

                                         -3-
       In a thorough post-trial Memorandum Opinion, the district court first ruled that
the notice required by § 1166(a)(4) need not be in writing. The court then credited
the testimony of Montgomery and Kyser concerning their conversations with
Geraldine about her health insurance options and found that these discussions
constituted a good faith and legally sufficient oral notice of her right to elect COBRA
continuation coverage. Finally, the court determined that Donald received no
separate notice of his right to elect continuation coverage, but the court exercised its
discretion not to impose the authorized statutory penalty of up to $100 per day.2

                     II. Issues Relating to Geraldine Chesnut.

       The Chesnuts first argue that Geraldine was entitled to written notice of her
COBRA right to elect temporary continuation health insurance coverage. The statute
is silent as to the manner in which the required notice must be given. The district
court concluded that sufficient oral notice satisfies the statutory requirement, noting
that § 1166(a)(1) expressly provides for written notice when coverage under a group
plan commences, but § 1166(a)(4) only provides that the administrator “shall notify”
in the case of a qualifying event. We agree. When a qualifying event occurs, the
covered employee has already received an initial written notice of the right to
continuation coverage. The second notice is merely a reminder of that right.
Congress could easily have required the second notice to be in writing as well, but it
did not. “[W]here Congress includes particular language in one section of a statute
but omits it in another section of the same Act, it is generally presumed that Congress
acts intentionally and purposely in the disparate inclusion or exclusion.” Russello v.
United States, 

, 23 (1983) (quotation omitted). The presumption is much

      2
        “Any [plan] administrator (A) who fails to meet the requirements of paragraph
(1) or (4) of Section 1166 of this title . . . may in the court’s discretion be personally
liable to such participant or beneficiary in the amount of up to $100 a day from the
date of such failure or refusal, and the court may in its discretion order such other
relief as it deems proper.” 29 U.S.C. § 1132(c)(1).

                                           -4-
stronger when, as here, the comparison is between two subsections of the same
section of a statute.

       The Chesnuts have not cited, and we have not found, a decision holding that
the notice required by § 1166(a)(4) must be in writing. “In general, courts that have
addressed the issue have held that a good faith attempt to comply with a reasonable
interpretation of the statute is sufficient.” Smith v. Rogers Galvanizing Co., 

, 1383 (10th Cir. 1997) (quotation omitted); accord McDowell v. Krawchison,

, 958 (6th Cir. 1997). We agree with the district court that sufficient oral
notice satisfies the notice requirement.

       The Chesnuts next argue that Geraldine did not receive legally sufficient oral
notice. The statute does not specify the content of the notice that a qualified
beneficiary must receive after a qualifying event has occurred. Neither the
Department of Labor nor the Internal Revenue Service -- the two agencies charged
with interpreting and enforcing ERISA -- has issued regulations addressing the issue.
In Lincoln Gen. Hosp. v. Blue Cross/Blue Shield, 

, 1140 (8th Cir.
1992), we held that a plan administrator satisfied its notice obligation by providing
information that “adequately informed [the qualified beneficiary] of the coverage she
was entitled to receive and the money that she owed in order to maintain this
coverage.” Similarly, in McDowell v. Krawchison, the Sixth Circuit stated that “the
notice given must be sufficient to allow the qualified beneficiary to make an informed
decision whether to elect 

. We agree that these general
standards are appropriate. The definition of qualified beneficiary varies depending
upon the qualifying event. See § 1167(3). It may include both employees and their
spouses and dependent children, who may have differing needs for information. See
Meadows by Meadows v. Cagle’s, Inc., 

, 692 (11th Cir. 1992).
Therefore, the standard for determining whether a § 1166(a)(4) notice was sufficient
should not be defined with any greater particularity.



                                          -5-
       As the district court recognized, Montgomery bore the burden of proving that
he gave Geraldine sufficient oral notice. Stanton v. Larry Fowler Trucking, Inc., 

, 727-29 (8th Cir. 1995). The court credited agent Kyser’s testimony as to
the advice he gave Geraldine -- that she could elect up to eighteen months of
continuation coverage, that such coverage was considerably more expensive than an
individual policy providing comparable coverage, but that she might be denied an
individual policy based upon her medical history. Without challenging this
credibility finding, the Chesnuts suggest it is “troubling” to rely upon notice provided
by an insurance agent. We disagree. When an employer is responsible for providing
the § 1166(a)(4) notice, it is to the beneficiary’s advantage if the employer delegates
the task to an insurance agent or other professional who understands the terms of the
ERISA plan and the specifics of COBRA continuation coverage.

       The Chesnuts next argue that the oral notice did not include the termination
date of Geraldine’s group coverage, why the coverage was being terminated, how to
elect continuation coverage, and when to make the first premium payment. The first
two items are details both implicit in Geraldine leaving her job and irrelevant to
whether she was given enough information to make an informed decision. The
second two items are potentially important, but they were not relevant here because
Geraldine repeatedly told both Montgomery and Kyser that she was not interested in
temporary continuation coverage. After Geraldine had emphatically rejected
continuation coverage, Kyser had no reason to tell her the details of how to obtain it.

       Finally, the Chesnuts argue that the oral notice was insufficient because it did
not advise Geraldine of her option to obtain conversion coverage at the end of the
eighteen-month continuation coverage period. However, the relevant statute
expressly provides that the COBRA conversion coverage option need not be provided
until the last 180 days of a qualified beneficiary’s continuation coverage period:




                                          -6-
      In the case of a qualified beneficiary whose period of continuation
      coverage expires . . . the plan must, during the 180-day period ending on
      such expiration date, provide to the qualified beneficiary the option of
      enrollment under a conversion health plan otherwise generally available
      under the plan.

29 U.S.C. § 1162(5) (emphasis added). This delay in providing the conversion option
is logical because welfare benefit plans may be amended and the conversion option
need not be made available to qualified COBRA beneficiaries unless “such an option
is otherwise generally available to similarly situated nonCOBRA beneficiaries under
the group health plan.” 26 C.F.R. § 54.4980B-7, at A-8. Construing the wording of
§ 1162(5), at least one court has held that the statute does not require notice to the
qualified beneficiary, only that the option be made available in the plan. See
Anderson v. Ill. Bell Tel. Co., 

, 1215-16 (N.D. Ill. 1997). We need
not decide this question because, even if the statutory duty to provide a conversion
option includes a notice requirement, § 1162(5) clearly defers that requirement until
the last 180 days of a qualified beneficiary’s continuation coverage period.

       Whether the § 1166(a)(4) notice was sufficient in a particular case is an issue
of fact we review for clear error. After careful review of the trial record, we conclude
that the district court’s finding of sufficient notice to Geraldine Chesnut was not
clearly erroneous.

                     III. Issues Relating to Donald Chestnut.

      As a qualified beneficiary, Donald was entitled to separate notice of his right
to elect continuation coverage. See 29 U.S.C. § 1167(3)(A)(i); McDowell v.

. Donald received no separate notice, but he incurred no
medical expenses during the continuation coverage period, and his brief trial
testimony did not identify any harm resulting from this violation. Although
recognizing that neither Montgomery’s good faith nor the absence of actual injury to

                                          -7-
Donald precludes the award of a statutory penalty under 29 U.S.C. § 1132(c)(1), the
district court nonetheless decided to exercise its discretion not to assess a penalty for
this “technical violation.” We review this decision for abuse of discretion. Wilson
v. Moog Auto., Inc. Pension Plan, 

, 1010 (8th Cir. 1999).

       On appeal, Donald Chesnut argues that the district court erred in concluding
he was not harmed because he is jointly liable for Geraldine’s uninsured medical
expenses. However, there was no testimony at trial suggesting that Geraldine’s
decision to decline continuation coverage would have been different had Donald
received separate notice of his right as a qualified beneficiary to elect continuation
coverage. Thus, the lack of separate notice to Donald was not the proximate cause
of the harm that resulted from Geraldine’s uninsured medical expenses.

       The purpose of ERISA’s statutory penalty is to punish noncompliance. See
Scott v. Suncoast Beverage Sales, Ltd., 

, 1232 (11th Cir. 2002);
Faircloth v. Lundy Packing Co., 

, 659 (4th Cir. 1996), cert. denied, 

(1997). The employer’s good faith and the absence of harm are relevant
in deciding whether to award a statutory penalty. See 

;
Mlsna v. Unitel Communications, Inc., 

, 1130 (7th Cir. 1994). After
careful review of the record, we conclude that the district court did not abuse its
discretion in declining to award a statutory penalty for Montgomery’s technical
violation of failing to give Donald Chesnut a separate § 1166(a)(4) notice.

      The judgment of the district court is affirmed.

      A true copy.

             Attest:

                 CLERK, U. S. COURT OF APPEALS, EIGHTH CIRCUIT.

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