Petitioners, the Akinwunmi family of Nigeria, seek review of a decision of the Board of Immigration Appeals (BIA) that dismissed their untimely appeal from a decision of the immigration Judge that found them deportable and denied their application for asylum and withholding of deportation. Petitioners argue that their failure to timely file their appeal to the BIA was the result of their counsel's ineffective assistance, and that the BIA should have permitted them to take the untimely appeal. Petitioners also seek a stay of deportation pending review. We dismiss the petition for review and the motion for stay of deportation for lack of jurisdiction due to petitioners' failure to exhaust their administrative remedies.1

"The failure to raise an issue on appeal to the Board constitutes failure to exhaust administrative remedies with respect to that question and deprives the Court of Appeals of jurisdiction to hear the matter." Rivera-Zurita v. INS, 946 F.2d 118, 120 n.2 (10th Cir. 1991). Courts have carved out an exception to the exhaustion requirement for constitutional challenges to the immigration laws, because the BIA has no jurisdiction to review such claims. See, e.g., Rashtabadi v. INS, 23 F.3d 1562, 1567 (9th Cir. 1994). Nevertheless, "the BIA does have the authority to reopen cases to fix administratively correctable procedural errors, even when these errors are failures to follow due process." Liu v. Waters, 55 F.3d 421, 426 (9th Cir. 1995).2

The BIA permits an alien to move to reopen the administrative proceedings when his counsel's incompetence has prevented him "`from reasonably presenting his case.'" In re N-K, Interim Dec. 3312, 1997 WL 123906 (BIA Mar. 13, 1997) (quoting In re Lozada, 19 I. & N. Dec. 637, aff'd, 857 F.2d 10 (1st Cir. 1988)); see also 8 C.F.R. § 3.2. We have held that because the BIA provides a mechanism for hearing an ineffective assistance claim, an alien's failure to raise the claim to the BIA deprives this court of jurisdiction to review it. See Dulane v. INS, 46 F.3d 988, 996 (10th Cir. 1995) (discussing Nguyen v. INS, 991 F.2d 621, 623 n.3 (10th Cir. 1993)); accord Mojsilovic v. INS, 156 F.3d 743, 748-49 (7th Cir. 1998); Rashtabadi, 23 F.3d at 1567; Dokic v. INS, 899 F.2d 530, 531-32 (6th Cir. 1990) (per curiam). But see Rabiu v. INS, 41 F.3d 879, 881-82 (2d Cir. 1994) (holding that failure to raise ineffective assistance claim before BIA does not deprive appellate court of jurisdiction to review claim).

Petitioners state their intention to file a motion to reopen with the BIA in their stay motion, but there is no indication that they have actually filed one. See Motion for Stay of Deportation at 6 n.2. We therefore lack jurisdiction to review their claim of ineffective assistance of counsel. See Rivera-Zurita, 946 F.2d at 120 n.2.

The motion for stay is denied and the petition for review is DISMISSED. The mandate shall issue forthwith.