HALL, Circuit Judge:
The Federal Trade Commission ("FTC") appeals the damages portion of a July 27, 2010 order of the District Court for the Southern District of New York (Paul A. Crotty, Judge) granting, in part, the FTC's motion for contempt relating to defendants-appellees' (BlueHippo Funding, LLC, BlueHippo Capital, LLC (collectively "BlueHippo"), and Joseph K. Rensin, the CEO of the BlueHippo entities) violation of a Stipulated Final Judgment and Order of Permanent Injunction (the "Consent Order"). The FTC and BlueHippo had previously entered into the Consent Order to resolve an action initiated by the FTC against BlueHippo for violating section 5(a) of the Federal Trade Commission Act, codified at 15 U.S.C. § 45(a) ("FTC Act"). The Consent Order enjoined the defendants from making any express or implied misrepresentations of material fact with respect to, inter alia, their store credit and refund policy.
In its contempt motion the FTC sought damages for BlueHippo's alleged violation of the Consent Order by failing to disclose, at the time of purchase, material details concerning BlueHippo's store credit policy. The FTC argued that it was entitled to a presumption that consumers relied, when deciding to purchase defendants' products, on defendants' omissions and misrepresentations. Accordingly, it sought $14,062,627.51 in contempt damages, an amount equal to the defendants' gross receipts, i.e., the gross sales generated through its contumacious conduct. The district court granted the FTC's motion for contempt, but awarded damages only with regard to consumers who complied with BlueHippo's payment requirements and thus qualified for but never received the promised computer. The court's order is silent with regard to the presumption of reliance and plainly rejects the FTC's damages calculation. The FTC filed a motion seeking an amendment or modification to the July 27 order to reflect the damages associated with all customer orders placed during the period of BlueHippo misrepresented or omitted information concerning its store credit and refund policy. The district court denied the motion and the FTC appealed.
BlueHippo marketed computers and electronic products to consumers, regardless of their credit history. Prospective customers wishing to order a computer through BlueHippo would call a toll-free number, listen to a sales pitch, place their order, and provide relevant financial details. The premise of BlueHippo's sales pitch was if a customer made thirteen consecutive installment payments and
With respect to the store credit and refund policy (the conduct relevant to this appeal), at the time of purchase BlueHippo informed consumers that they were entitled to cash refunds within the initial seven-day period after placing an order, and after that customers could cancel their orders and obtain a store credit for BlueHippo's online store. However, when consumers agreed to purchase a computer and entered into an installment contract, BlueHippo failed to disclose that store credits could not be applied to shipping and handling fees or tax charges, or that only one online store order could be placed at a time. BlueHippo would not inform a consumer about these restrictions until the consumer attempted to make a purchase with store credit.
In February 2008, the FTC filed a complaint in the Southern District of New York against BlueHippo Funding LLC and BlueHippo Capital. The complaint alleged that BlueHippo, in its advertising, sales pitches, and representations to consumers, had engaged in persistent practices of deception since 2003 in violation of Section 5(a)(1) of the FTC Act, 15 U.S.C. § 45(a)(1).
Based on compliance materials provided by BlueHippo, the FTC moved in late 2009 for an order to show cause why both BlueHippo and its CEO, Joseph Rensin, should not be held in civil contempt for violation of the Consent Order.
The FTC accepted the court's finding of liability but moved for reconsideration on the issue of damages with respect to the misrepresentations BlueHippo made regarding its store credit policy.
On appeal, the FTC asserts that the district court committed an error of law when it: (1) failed to take into account the express language of the Consent Order which establishes the time of injury as the moment the consumers sign up to buy a computer without having received all the material terms of the agreement; (2) failed to apply the presumption of consumer reliance and harm in an FTC civil contempt action; and (3) erroneously concluded that the FTC conceded that it had failed to prove damages associated with misrepresentations and omissions concerning the store credit and refund policy. We agree with the FTC and join our sister circuits in holding today that the FTC is entitled, when the proper showing has been made, to a presumption of consumer reliance. Because the district court's opinion and order does not reflect the application of this principle, we vacate the district court's July 27, 2010 order as to damages, and remand for the district court to consider, in the first instance, whether the requirements for this presumption have been met. Additionally, we agree with the FTC that the appropriate baseline for assessing contempt damages, i.e., the actual loss to consumers as a result of the defendants' contumacious conduct, is the defendants' gross receipts. That baseline damages calculation is rebuttable, and the district court, on remand, should therefore consider
"We review the district court's conclusions of law de novo and its factual findings for clear error." FTC v. Verity Int'l, Ltd., 443 F.3d 48, 63 (2d Cir.2006). "We review a finding of contempt under an abuse of discretion standard that is more rigorous than usual...." S. New England Tel. Co. v. Global NAPs Inc., 624 F.3d 123, 145 (2d Cir.2010) (internal quotation marks omitted).
Before addressing the FTC's arguments on appeal, we must answer a threshold question: whether the FTC can seek contempt damages on behalf of consumers when the defendant has violated a lawful Consent Order and Permanent Injunction. Section 13 of the FTC Act empowers the FTC to seek redress on behalf of injured consumers. 15 U.S.C. § 53; see FTC v. Figgie Int'l, Inc., 994 F.2d 595, 605 (9th Cir.1993) (per curiam) ("Section 13 serves a public purpose by authorizing the Commission to seek redress on behalf of injured consumers." (internal quotation marks omitted)). We agree with the Tenth Circuit that "no reason exists to believe Congress intended to withhold the traditional remedy of compensation to those consumers victimized by defendants' violations of [a] Permanent Injunction," or in this case, a Consent Order. FTC v. Kuykendall, 371 F.3d 745, 764 (10th Cir. 2004) (en banc); see also FTC v. Febre, 128 F.3d 530, 536 (7th Cir.1997) (noting that a primary purpose of the FTC Act is "to protect consumers from economic injuries"). Accordingly, we think it clear that the FTC may pursue recovery for contempt damages based on alleged violations of a Consent Order.
Civil contempt sanctions may either serve "to coerce future compliance" or to remedy any harm caused by noncompliance. Weitzman v. Stein, 98 F.3d 717, 719 (2d Cir.1996) (citing United States v. United Mine Workers of America, 330 U.S. 258, 302-04, 67 S.Ct. 677, 91 L.Ed. 884 (1947)). A court enjoys broad discretion in setting the amount of coercive sanctions. Paramedics Electromedicina Comercial, Ltda v. GE Med. Sys. Info. Techs., Inc., 369 F.3d 645, 657 (2d Cir.2004) (citing Perfect Fit Indus. v. Acme Quilting Co., 673 F.2d 53, 57 (2d Cir.1982)). But a court is "not free to exercise its discretion and withhold an order in civil contempt awarding damages, to the extent they are established." Vuitton et Fils S.A. v. Carousel Handbags, 592 F.2d 126, 130 (2d Cir.1979). When the FTC seeks damages for contempt, therefore, a court should craft sanctions aimed at least in part on making whole the victims of the contumacious conduct. Paramedics Electromedicina Comercial, 369 F.3d at 658 (citing King v. Allied Vision, Ltd., 65 F.3d 1051, 1062 (2d Cir.1995)); see McComb v. Jacksonville Paper Co., 336 U.S. 187, 193, 69 S.Ct. 497, 93 L.Ed. 599 (1949) ("The measure of the court's power in civil contempt proceedings is determined by the requirements of full remedial relief.").
Although the district court found that BlueHippo had violated the terms of the Consent Order — an issue unchallenged on this appeal — the court limited damages to $609,856.38, rejecting the FTC's damage assessment of $14,062,627.51. The FTC challenges the district court's measure of
The injury to a consumer occurs at the instant of a seller's misrepresentations, which taint the consumer's subsequent purchasing decisions. Figgie Int'l, Inc., 994 F.2d at 606; FTC v. Sec. Rare Coin & Bullion Corp., 931 F.2d 1312, 1316 (8th Cir.1991) ("To satisfy the reliance requirement in actions brought under section 13(b) of the Act, the FTC need merely show that the misrepresentations or omissions were of a kind usually relied upon by reasonable and prudent persons."); McGregor v. Chierico, 206 F.3d 1378, 1388 (11th Cir.2000) ("Liability under the FTC Act is predicated upon certain misrepresentations or misleading statements, coupled with action taken in reliance upon those statements."). Put alternatively, because the harm stems from the initial misrepresentations, the injury occurs at the moment the seller makes those misrepresentations. See Figgie Int'l, Inc., 994 F.2d at 606 ("The fraud in the selling ... is what entitles consumers ... to full refunds[.]"); see also McGregor, 206 F.3d at 1388.
To require proof of each individual consumer's reliance on a defendant's misrepresentations would be an onerous task with the potential to frustrate the purpose of the FTC's statutory mandate. Sec. Rare Coin & Bullion Corp., 931 F.2d at 1316 (noting that it would be impossible for the FTC to provide proof of subjective reliance by each investor); McGregor, 206 F.3d at 1388 ("Proof of individual reliance by each purchasing customer is not a prerequisite to the provision of equitable relief needed to redress fraud."). Permitting a presumption of reliance in FTC claims for contempt damages would thus further the Commission's statutory purpose to protect consumers. Noting the inherent difficulty of demonstrating individual harm in FTC cases, the Eighth, Ninth, Tenth, and Eleventh circuits have applied a presumption of consumer reliance that attaches to potential consumers at the instant of the initial misrepresentation. See, e.g., Kuykendall, 371 F.3d at 765 (applying presumption in contempt action); McGregor, 206 F.3d at 1388 (applying presumption in contempt action); see also Figgie Int'l, Inc., 994 F.2d at 605-06 (applying presumption in FTC Section 19 action); Sec. Rare Coin & Bullion Corp., 931 F.2d at 1316 (applying presumption in FTC Section 13 action). We join these courts and hold that the FTC is entitled to a presumption of consumer reliance upon showing that (1) the defendant made material misrepresentations or omissions that "were of a kind usually relied upon by reasonable prudent persons;" (2) the misrepresentations or omissions were widely disseminated; and (3) consumers actually purchased the defendants' products. Kuykendall, 371 F.3d at 765; see also McGregor, 206 F.3d at 1388; Figgie Int'l, Inc., 994 F.2d at 605-06; Sec. Rare Coin & Bullion Corp., 931 F.2d at 1316.
Once the FTC makes a showing sufficient to trigger this presumption, the district court must calculate damages to ensure that all of the consumers who were presumed to have relied on the defendant's misrepresentations receive "full compensation." Kuykendall, 371 F.3d at 765-66. The Tenth Circuit, in Kuykendall, and the Eleventh Circuit, in McGregor, held that the total gross receipts from all consumers entitled to compensation should serve as the baseline for calculating the actual loss to consumers caused by the defendants' contemptuous conduct. See id.; 206 F.3d at 1387-88; see also FTC v. Trudeau, 579 F.3d 754, 771 (7th Cir.2009) ("Consumer loss is a common measure for civil sanctions in contempt proceedings and direct FTC actions."). Those courts recognized
To the extent that defendants argue that our Circuit precedent suggests rejecting a presumption of consumer reliance, they misconstrue our prior holdings. Defendants rely chiefly on FTC v. Verity International, Ltd., 443 F.3d 48 (2d Cir.2006), which does not address the presumption of reliance. Verity offers little guidance in this case, but insofar as it sheds light on general principles of remedies in FTC cases, it nevertheless bolsters today's holding. In that case, the FTC brought a direct action against internet pornographers who wrongly billed telephone line subscribers for internet access regardless of whether those subscribers had actually accessed the pornographers' websites. We held first that disgorgement, or equitable restitution, was the proper measure of damages. Id. at 66. We then adopted a "two-step burden-shifting framework" for calculating disgorgement, which "requires the FTC to first `show that its calculations reasonably approximated' the amount of the defendant's unjust gains, after which the `burden shifts to the defendants to show that those figures were inaccurate.'" Id. (quoting Febre, 128 F.3d at 535). Our holding today adheres to this framework. That we required a different method for calculating disgorgement in Verity from that which we are endorsing today merely reflects the material factual disparities between the two cases. See Verity, 443 F.3d at 66-69 (explaining that the restitution award in that case should be calculated based on monies actually received, rather than the "full amount lost by consumers," because consumer dollars had passed through a middleman and therefore defendants had not received the full amount consumers paid).
It is undisputed that BlueHippo was permanently enjoined from making material misrepresentations to its customers about its store credit policy, and the Consent Order affirmatively required BlueHippo to disclose all material conditions of their store credit refund policy prior to receiving any money from consumers.
This information, if it had been revealed to consumers before they purchased computers from BlueHippo, in all likelihood would have influenced their purchasing decisions. Although the district court noted these facts, the record does not reveal specifically whether the court applied the presumption of consumer reliance in calculating damages. Indeed, despite the fact that the FTC's economic expert testified that the 55,892 customers to whom BlueHippo failed to provide either a computer or store merchandise had suffered $14,062,627.51 in damages, the district court concluded that the FTC conceded it could not prove the credit policy damages. In light of this discrepancy between the FTC's evidence and the court's finding, and in light of our recognizing today a presumption of consumer reliance, the district court erred in not assessing, in the first instance, whether the FTC demonstrated the prerequisite conditions entitling it to a presumption of consumer reliance.
Because the district court did not specifically address the issue in this context, however, we remand to allow that court to determine in the first instance that the FTC has established the presumption appropriately applies on the facts of this case. If the court concludes that the FTC has demonstrated the conditions necessary to establish a presumption of consumer reliance, it should use the defendants' gross receipts as a baseline for calculating the actual loss to consumers caused by defendants' conduct. Kuykendall, 371 F.3d at 766. The district court should then give the defendants the opportunity to rebut the determined baseline loss calculation, allowing them to "put forth evidence showing that certain amounts should offset the sanctions assessed against them." Id.
We VACATE that portion of the district court's contempt order that has calculated damages and REMAND the case to the district court for further proceedings consistent with this opinion.
Stipulated Final Judgment and Order of Permanent Injunction at 3-4, FTC v. BlueHippo, No. 08cv-1819 (PAC), (S.D.N.Y. April 10, 2008), ECF No. 2.