LOKEN, Circuit Judge.
This is an interlocutory appeal of a district court order certifying four classes of Nebraska consumers, an appeal authorized by Rule 23(f) of the Federal Rules of Civil Procedure. Credit Management Services, Inc. (CMS) is a Nebraska corporation engaged in collecting consumer debts assigned to CMS by the original creditor (or by a prior assignee). CMS is a "debt collector" subject to the provisions of the federal Fair Debt Collection Practices Act (FDCPA). See 15 U.S.C. § 1692a(6).
The record reflects that CMS commences consumer debt collection actions in Nebraska state courts by filing standard-form complaints. The complaints allege, inter alia, that "more than 90 days have elapsed since the presentation of this
Plaintiffs filed this putative class action against CMS and four in-house CMS attorneys customarily listed in the signature boxes of the standard-form collection complaints and discovery requests. Plaintiffs allege that CMS's standard-form pleadings violate various provisions of the FDCPA, making them unfair or deceptive acts or practices that also violate the Nebraska Consumer Protection Act (NCPA), Neb. Rev.Stat. § 59-1602. In certifying four classes, the district court agreed with plaintiffs that the predominant common question is whether the defendants sent each class member standard collection complaints and discovery requests, which violate the FDCPA and NCPA. Powers v. Credit Mgmt. Servs., Inc., No. 8:11CV436, 2013 WL 3716412, at *5 (D.Neb. July 12, 2013). The four classes consist of persons who received a county court collection complaint or discovery requests seeking to collect a debt "for personal, family, or household purposes," or had such a collection action pending, during the applicable one-year (FDCPA) and four-year (NCPA) limitations periods. We granted CMS leave to appeal and now reverse, concluding that the district court abused its discretion by failing to conduct the "rigorous analysis ... of what the parties must prove" that Rule 23 requires. Elizabeth M. v. Montenez, 458 F.3d 779, 786 (8th Cir.2006), citing Amchem Prods., Inc. v. Windsor, 521 U.S. 591, 622-23, 117 S.Ct. 2231, 138 L.Ed.2d 689 (1997); see also Wal-Mart Stores, Inc. v. Dukes, ___ U.S. ___, 131 S.Ct. 2541, 2551, 180 L.Ed.2d 374 (2011).
Rule 23(a) provides that no class action may be certified unless the court determines:
If these requirements are met, the court must find that the class can be certified under one of the Rule 23(b) categories. Here, the district court certified the classes under Rule 23(b)(3), which requires finding "that the questions of law or fact common to class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fairly and efficiently adjudicating the controversy."
The required "preliminary inquiry of the class certification stage may require the court to resolve disputes going to the factual setting of the case, and such disputes may overlap the merits of the case." Luiken v. Domino's Pizza, LLC, 705 F.3d 370, 372 (8th Cir.2013) (quotation omitted). Here, the four classes comprise thousands of Nebraska consumers sued by CMS in state courts using standard-form complaints and discovery requests. Obviously, the nature of the underlying consumer debts, the relief sought by CMS in state court, and the outcome of the many state
In conducting this analysis, we bear in mind an important distinction. Run-of-the-mill certified FDCPA class actions have involved standard-form collection letters sent directly to consumers before the filing of collection lawsuits. See, e.g., Evans v. Am. Credit Sys., Inc., 222 F.R.D. 388, 394 (D.Neb.2004), on which the district court relied. But in this case, plaintiffs challenge standard-form pleadings used by a debt collector in collection lawsuits it actually filed. In Heintz v. Jenkins, 514 U.S. 291, 299, 115 S.Ct. 1489, 131 L.Ed.2d 395 (1995), the Supreme Court held that a 1986 amendment applied the FDCPA's substantive prohibitions to litigation activities of attorneys who regularly engage in consumer debt collection. However, the Court noted "the statute's apparent objective of preserving creditors' judicial remedies." Id. at 296, 115 S.Ct. 1489. The Act's "conduct-regulating provisions," the Court later cautioned, "should not be assumed to compel absurd results when applied to debt collecting attorneys." Jerman v. Carlisle, McNellie, Rini, Kramer & Ulrich, 559 U.S. 573, 600, 130 S.Ct. 1605, 176 L.Ed.2d 519 (2010). It is a matter of common knowledge in the legal community that standard form pleadings are routinely used by cost-conscious attorneys in all types of litigation.
We recently surveyed the complex question of FDCPA liability for litigation activities in a non-class action, concluding that a debt collector's fact allegations in a state court pleading are not false and misleading for purposes of § 1692e simply because they were "rejected as not adequately supported in the collection suit." Hemmingsen v. Messerli & Kramer, P.A., 674 F.3d 814, 819 (8th Cir.2012). In the class certification context, these complexities — ignored by plaintiffs and not addressed by the district court — are highly relevant to a rigorous analysis of the well-traveled Rule 23 inquiries into commonality, typicality, adequate representation of the class, predominance, and superiority. See Jenkins v. Gen. Collection Co., No. 8:06CV743, 2008 WL 4104677, at *11-13 (D.Neb. Aug. 28, 2008).
CMS served named plaintiff Powers a state court collection complaint (Exhibit A) alleging she owed $454.00 for goods and services provided by "GIKK Ortho Specialists." The complaint sought prejudgment interest "pursuant to Sec. 45-104." CMS served the Palmer named plaintiffs a collection complaint (Exhibit C) alleging they owed $856.38 for goods and services provided by "OB/GYN physicians." The complaint sought prejudgment interest "pursuant to Sec. 25-1801." Both complaints sought "the costs of this action, prejudgment interest, attorney's fees if applicable, and post-judgment interest as allowed
Rule 23(a)(2) requires plaintiffs to show there are questions of law or fact common to the four classes. Commonality requires a showing that class members "have suffered the same injury." Gen. Tel. Co. v. Falcon, 457 U.S. 147, 157, 102 S.Ct. 2364, 72 L.Ed.2d 740 (1982). The issue as framed by plaintiffs seems to present an unresolved common question of law in applying § 45-104. However, "[w]hat matters to class certification ... is not the raising of common `questions' — even in droves — but, rather the capacity of a classwide proceeding to generate common answers apt to drive the resolution of the litigation." Dukes, 131 S.Ct. at 2551 (quotation omitted; emphasis in original).
If plaintiffs' interpretation of § 45-104 is wrong, then the FDCPA and NCPA named plaintiffs lose on this theory attacking the standard-form complaints, and prompt resolution of the summary judgment cross motions would have obviated the need for class certification of these claims.
The district court also failed to address a legal question whose resolution may depend on the facts of a particular class member's claim — whether the affirmative defense in 15 U.S.C. § 1692k(c) applies to FDCPA violations caused by the debt collector's misinterpretation of what is "permitted by" state law, a question the Supreme Court declined to decide in Jerman, 559 U.S. at 579-81 n. 4, 130 S.Ct. 1605. See Johnson v. Riddle, 305 F.3d 1107, 1121-24 (10th Cir.2002).
Finally, the district court erred in ruling that plaintiffs' separate claims against the in-house collection attorneys did not affect class certification because "the question of individual defendant liability should be addressed at a later stage in the proceedings." Powers, 2013 WL 3716412, at *5. The issue is more complex. The record reflects that (i) one in-house attorney signed the standard-form pleadings above a signature box showing all four, and (ii) these debt-ridden young lawyers have a negative or very small net worth. Each class member may have a stronger claim against the individual attorney who signed the pleadings in that consumer's collection lawsuit. Because total damages are capped in an FDCPA class action,
Again, the issue as framed appears to present a common question of law — whether § 25-1801 requires that an assignee of the original creditor must personally present the claim at least ninety days before commencing a collection suit. The text of the Nebraska statute does not explicitly resolve the question. A prompt grant of defendants' summary judgment motion would have resolved this portion of the named plaintiffs' claims, no doubt obviating the need for class certification. But again, even if plaintiffs' state law theory is correct, individualized inquiries are required. Even though every standard-form complaint apparently included the ninety-day allegation, each class member's state court collection suit must be examined to determine: (i) did CMS seek prejudgment interest under § 25-1801, as it did in the Palmer complaint but not in the Powers complaint; (ii) if so, did CMS personally provide the ninety-day presentation, in which case CMS complied with plaintiffs' interpretation of § 25-1801, or did CMS rely on an assignor's billing statement or demand for payment;
For these reasons, the standard-form complaint classes do not meet the commonality, predominance, and superiority requirements of Rule 23.
Plaintiffs' First Amended Complaint alleged that CMS's standard-form discovery instructions "confuse and mislead the unsophisticated consumer as to his or her rights in answering said discovery," and that the requests demand "irrelevant and highly personal financial information from the consumer." In the underlying collection suits, the named plaintiffs were represented by counsel who either prepared and filed or reviewed and filed responses to CMS's discovery requests. Thus, in considering plaintiffs' claims, the initial question is whether discovery requests sent to a represented debtor during the course of litigation can violate the FDCPA.
In Hemmingsen, we noted, "circuit courts have struggled to define the extent to which a debt collection lawyer's representations to the consumer's attorney or in court filings during the course of debt collection litigation can violate §§ 1692d-f." 674 F.3d at 818. Most reported decisions involved collection complaints, which are typically served on a consumer not yet represented by counsel and therefore can have the same ability to mislead and confuse as pre-litigation collection letters. See, e.g., Donohue v. Quick Collect, Inc., 592 F.3d 1027, 1032 (9th Cir.2010). Beyond those cases, at least two circuits,
In granting class certification on plaintiffs' discovery request claims, the district court emphasized that FDCPA violations are assessed objectively through the eyes of an unsophisticated consumer and therefore the fact that the named plaintiffs were represented by attorneys was irrelevant to class certification. Powers, 2013 WL 3716412, at *5. We disagree. The unsophisticated consumer standard applies to FDCPA claims challenging debt collection letters and other communications directly to the consumer. See Peters v. Gen. Serv. Bureau., Inc., 277 F.3d 1051, 1055 (8th Cir.2002); Duffy v. Landberg, 215 F.3d 871, 874 (8th Cir.2000). However, we agree with other circuits that the unsophisticated consumer standard is "inappropriate for judging communications with lawyers." Evory v. RJM Acquisitions Funding, LLC, 505 F.3d 769, 774 (7th Cir.2007), citing Dikeman v. Nat'l Educators, Inc., 81 F.3d 949, 953-54 (10th Cir.1996). Rather, "a representation by a debt collector that would be unlikely to deceive a competent lawyer, even if he is not a specialist in consumer debt law, should not be actionable." Evory, 505 F.3d at 775. As the Second Circuit observed in a non-discovery context, "Where an attorney is interposed as an intermediary between a debt collector and a consumer, we assume the attorney, rather than the FDCPA, will protect the consumer from a debt collector's fraudulent or harassing behavior." Kropelnicki v. Siegel, 290 F.3d 118, 128 (2d Cir.2002); see also Guerrero v. RJM Acquisitions LLC, 499 F.3d 926, 939 (9th Cir.2007) ("Attorneys possess exactly the degree of sophistication and legal wherewithal that individual debtors do not.").
Applying the "competent lawyer" standard to discovery requests sent to a represented debtor during the course of litigation, we conclude plaintiffs' facial invalidity claims do not meet the commonality and predominance requirements of Rules 23(a) and 23(b)(3). In the typical debt collection case, a competent lawyer served with the debt collector's discovery requests does not need instructions as to the client's "rights in answering," and will object to requests that are irrelevant or demand sensitive information. The competent lawyer brings a discovery dispute that cannot be resolved informally to the court, which rules on fact-intensive questions of reasonableness on an adequate record. As we observed in Hemmingsen, state court judges presiding over collection suits have ample power to sanction a debt collector and/or its lawyer for engaging in vexatious litigation tactics. "There is no
Nowhere in the lengthy district court opinions or in plaintiffs' brief on appeal do we find an analysis of how claims that standard-form discovery requests were irrelevant and unreasonable can be adjudicated without either knowing the factual context in which those requests were made in a particular case, or strong evidence of a standard practice that the debt collector persistently abused. Under Rule 23's commonality and more demanding predominance requirements, we conclude that class certification of these claims was improper. See Amchem, 521 U.S. at 624, 117 S.Ct. 2231.
The district court's class certification order dated July 12, 2013 is reversed.