BEVERLY REID O'CONNELL, United States District Judge.
Pending before the Court is Defendant Dun & Bradstreet Credibility Corp.'s ("Defendant") Motion to Dismiss Plaintiff Jeffrey A. Thomas's Complaint pursuant
Plaintiff is a resident and citizen of the State of Oregon and Executive Vice President of a company called J and J Thomas, Inc. (Compl., ¶¶ 7, Ex. A.) Defendant sells credit building and credibility solutions for businesses. (Compl. ¶ 8.) Plaintiff initiated this putative class action on April 28, 2015, alleging violations of the Telephone Consumer Protection Act ("TCPA"), 47 U.S.C. §§ 227 et seq., and California's Unfair Competition Law ("UCL"), Cal. Bus. & Prof. Code §§ 17200 et seq. Plaintiff seeks to represent a nationwide class of individuals who have received non-emergency telemarketing calls from or on behalf of Defendant to their cellular telephones without prior express consent. (Compl. ¶ 40.)
According to the Complaint, Plaintiff received numerous calls from Defendant to his cellular telephone throughout 2013. (Compl. ¶ 23.) Plaintiff alleges these calls were unlawful under the TCPA because he never granted Defendant permission to contact him about any of Defendant's business credit services. (Compl. ¶ 22.) Plaintiff further alleges he requested Defendant cease calling him and even asked Defendant to place him on the company's "do-not-call" list on several occasions; Defendant nevertheless continued to call Plaintiff's cellular telephone. (Compl. ¶ 24.)
On October 7, 2013, Defendant again called Plaintiff's cellular telephone. (Compl. ¶ 25.) Frustrated by the continued calls, Plaintiff sent a cease-and-desist letter on October 8, 2013 detailing his efforts over the past year to be placed on Defendant's "do-not-call" list. (Compl. ¶ 26, Ex. A.) The letter stated the following, in pertinent part:
(Compl. Ex. A.) Plaintiff provided a copy of the letter to the Federal Communications Commission ("FCC"), Oregon Department of Justice, and State of California Department of Justice. (Compl. ¶ 26.)
Plaintiff contends Defendant's actions violate the TCPA and constitute unlawful and unfair business practices under the UCL. (Compl. ¶¶ 62-78.) Plaintiff alleges Defendant acted knowingly and willfully by continuing to call Plaintiff's cellular telephone despite his requests to be placed on the company's "do-not-call" list. (Compl. ¶ 64.) Plaintiff seeks statutory damages under the TCPA, injunctive relief, and an award of attorney's fees and costs. (Compl. Prayer for Relief.) Defendant now seeks to dismiss the Complaint pursuant to Federal Rule of Civil Procedure 12(b)(6). (Dkt. No. 16.) Plaintiff timely opposed the motion, (Dkt. No. 13), and Defendant timely replied, (Dkt. No. 19).
Under Rule 8(a), a complaint must contain a "short and plain statement of the claim showing that the [plaintiff] is entitled to relief." Fed. R. Civ. P. 8(a). If a
Where a district court grants a motion to dismiss, it should provide leave to amend unless it is clear that the complaint could not be saved by any amendment. Manzarek v. St. Paul Fire & Marine Ins. Co., 519 F.3d 1025, 1031 (9th Cir.2008) ("Dismissal without leave to amend is improper unless it is clear, upon de novo review, that the complaint could not be saved by any amendment."). Leave to amend, however, "is properly denied ... if amendment would be futile." Carrico v. City & Cty. of S.F., 656 F.3d 1002, 1008 (9th Cir.2011).
Defendant challenges Plaintiff's claims under the TCPA on three primary bases. First, Defendant argues Plaintiff lacks statutory standing because he was not a "called party" within the meaning of § 227(b)(1)(A)(iii). Second, Defendant contends the October 7, 2013 call was a business-to-business call and argues § 227(b)(1)(A)(iii) only applies to telemarketing activities directed at consumers. Third, Defendant asserts Plaintiff has failed to plausibly allege Defendant called him using an automatic telephone dialing system ("ATDS"), which is required for liability under § 227(b)(1)(A)(iii).
Defendant also seeks to dismiss Plaintiff's UCL claim. Defendant argues this claim is derivative of Plaintiff's claims under the TCPA and fails for the same reasons stated above. Defendant also argues that because Plaintiff is a resident and citizen of Oregon, he should not be permitted to invoke the protections of California law. Finally, Defendant asserts Plaintiff lacks statutory standing under the UCL because he has not alleged a loss of money or property. The Court will discuss each claim and the parties' respective arguments in turn.
Plaintiff maintains Defendant violated § 227(b)(1)(A)(iii) by calling his cellular telephone on multiple occasions throughout 2013, including on October 7, 2013, which lead to the cease-and-desist letter. To state a claim under the TCPA, Plaintiff must allege all three of the following: (1) Defendant called Plaintiff's cellular telephone; (2) Defendant used an ATDS; and (3) Plaintiff did not give prior express consent to the calls at issue. Meyer v. Portfolio Recovery Assocs., LLC, 707 F.3d 1036, 1043 (9th Cir.2012); Flores v. Adir Int'l, LLC, No. CV 15-00076 AB, 2015 WL 4340020, at *3 (C.D.Cal. July 15, 2015); Jordan v. Nationstar Mortg. LLC, No. CV 14-00787 WHO, 2014 WL 5359000,
Defendant first argues Plaintiff lacks statutory standing under the TCPA because he is not a "called party" within the meaning of § 227(b)(1)(A)(iii). (Mot. to Dismiss at 5-7.) Defendant asserts the proper definition of a "called party" requires that the plaintiff be the current subscriber of the line. In arguing Plaintiff was not the "called party" here, Defendant relies on the cease-and-desist letter, which Plaintiff signed in his capacity as Executive Vice President of J and J Thomas, Inc. and which indicates Defendant called the company's "office" on October 7, 2013. (See Compl. Ex. A.) According to Defendant, the letter demonstrates that Plaintiff's company, not Plaintiff, is the current subscriber of the line.
As relevant here, the TCPA provides that
47 U.S.C. § 227(b)(1)(A)(iii). The TCPA confers a private right of action to "[a] person or entity" to sue for violations of § 227(b)(1). Id. § 227(b)(3). Although § 227(b)(3) does not expressly limit who may file suit, most federal courts have read § 227(b)(1) to limit standing to a "called party." The issue often arises where the defendant intends to call one party and inadvertently calls the plaintiff. The issue may also arise where the name on the account is not the same as the regular user of the line.
The federal courts interpreting § 227(b)(1) to limit standing under the TCPA are divided on the issue of who is a "called party." See Pacleb v. Cops Monitoring, No. CV 14-01366 CAS, 2014 WL 3101426, at *3 (C.D.Cal. July 7, 2014). In resolving the question, some courts have found that only the intended recipient of the call may maintain an action under § 227(b)(1). See, e.g. Cellco P'ship v. Dealers Warranty, LLC, 2010 WL 3946713, at *10 (D.N.J. Oct. 5, 2010); Leyse v. Bank of Am., N.A., No. CV 09-07654 JGK, 2010 WL 2382400, at *4-6 (S.D.N.Y. June 14, 2010). Other courts have concluded that the subscriber of the line at the time the call is made may bring suit. See, e.g., Soppet v. Enhanced. Recovery Co., LLC, 679 F.3d 637, 643 (7th Cir. 2012) ("We conclude that `called party' in § 227(b)(1) means the person subscribing to the called number at the time the call is made."); Pacleb, 2014 WL 3101426, at *3 (adopting Soppet's reasoning). Still other courts have found that the "regular user" of a line may bring a claim, regardless of whether he or she is the account holder or contractually responsible for paying the bill. See, e.g., Olney v. Progressive Cas. Ins. Co., 993 F.Supp.2d 1220, 1226 (S.D.Cal.2014); Gutierrez v. Barclays Grp., No. CV 10-01012 DMS, 2011 WL 579238, at *4-6 (S.D.Cal. Feb. 9, 2011) (finding the subscriber has standing to sue under the TCPA and that there is no requirement a plaintiff show he or she was charged for the call to prevail). Finally, a minority of courts have relied upon the language of § 227(b)(3) to conclude the TCPA confers standing on any person or entity. See, e.g., Swope v. Credit Mgmt.,
The Ninth Circuit has not addressed the issues of whether the TCPA limits standing to called parties, or, if so, who falls within this definition. The Seventh Circuit has considered who is "called party" in applying the prior express consent exception and holds that a "called party" is "the person subscribing to the called number at the time the call is made." 679 F.3d at 643. Many federal courts in California follow the Seventh Circuit's reasoning and limit the definition of a "called party" or persons with standing under § 277(b)(1) to the current subscriber. See, e.g., Charkchyan v. EZ Capital, Inc., No. CV 14-03564 ODW, 2015 WL 3660315 (C.D.Cal.June 11, 2015); Pacleb, 2014 WL 3101426, at *3; Olney, 993 F.Supp.2d 1220, 1225; Gutierrez, 2011 WL 579238, at *5.
As indicated above, Defendant argues standing under § 227(b)(1) should be limited to the current subscriber of the line. Plaintiff, on the other hand, focuses on § 227(b)(3) and argues any person or entity enjoys statutory standing under the TCPA. The Court need not resolve the questions of whether the TCPA limits standing to called parties or, if so, who falls within this class of persons. Under any definition, Plaintiff has alleged sufficient facts to demonstrate he is a "called party".
According to the Complaint, Defendant called Plaintiff on numerous occasions throughout 2013 "on his cellular telephone." (Compl. ¶ 23.) Applying the current subscriber definition advanced by Defendant, Plaintiff is a "called party", as no facts or allegations suggest he is not the current subscriber of "his" cellular telephone; and indeed, a common sense reading of this allegation suggests Plaintiff is the current subscriber of his own line. Nor does the Complaint contain any details indicating that Defendant did not intend to call Plaintiff, or that Plaintiff is not the regular user of "his" cellular telephone. Thus, even assuming the TCPA limits standing to called parties, Plaintiff is one, regardless of which definition applies.
Defendant relies on the cease-and-desist letter in arguing that J and J Thomas, Inc., not Plaintiff, must be the current subscriber of the line. This argument is unavailing for two reasons. First, the letter refers only to the October 7, 2013 call. (See Compl. Ex. A.) But Plaintiff alleges Defendant "repeatedly contacted" him "on his cellular telephone" throughout 2013. (Compl. ¶ 23.) Thus, even assuming Defendant called J and J Thomas Inc.'s "office" on October 7, 2013, as the letter states, this fact would not negate Defendant's potential liability for the other calls to Plaintiff's cellular telephone throughout the year.
Moreover, the cease-and-desist letter does not contradict or undermine Plaintiff's basic theory of liability. Defendant asserts that a call to J and J Thomas, Inc.'s office could not be a call to Plaintiff's cellular telephone. But Defendant does not explain why it would be implausible for Plaintiff and a company with his name to share a line. And even assuming the line is used by J and J Thomas, Inc. for business purposes, Defendant does not explain why it would be implausible for Plaintiff, the company's Executive Vice President, to be the subscriber of the line.
Defendant next argues § 227(b)(1)(A)(iii) does not apply to business-to-business calls. (Mot. to Dismiss at 7-10.) Defendant cites various authorities indicating the TCPA was enacted to protect consumers from telemarketing calls and asserts § 227(b)(1)(A)(iii) should be read to permit calls to a business. As other federal courts have noted, § 227(b)(1)(A)(iii) "prohibits calls using an automated dialing system `to any telephone number assigned ... to a cellular telephone service'" and accordingly "does not distinguish" between calls to residential versus business lines. See Johansen v. GVN Mich., Inc., No. CV 15-00912, 2015 WL 3823036, at *1 (N.D.Ill. June 18, 2015) (Posner, J.) (quoting 47 U.S.C. § 227(b)(1)(A)(iii)). In rejecting a similar argument raised by the defendant in Johansen, Judge Posner observed that a separate provision of the TCPA, § 227(b)(1)(B), prohibits calls "to any residential telephone line." Id. (quoting 47 U.S.C. § 227(b)(1)(B)). That § 227(b)(1)(A)(iii) does not include any express limitation or distinction between residential and business lines suggests the provision applies to all calls to cellular telephones, regardless of the nature of the line's use. See Russello v. United States, 464 U.S. 16, 23, 104 S.Ct. 296, 78 L.Ed.2d 17 (1983) ("Where Congress includes particular language in one section of a statute but omits it in another section of the same Act, it is generally presumed that Congress acts intentionally and purposely in the disparate inclusion or exclusion."); see also Bentley v. Bank of Am., N.A., 773 F.Supp.2d 1367, 1374 (S.D.Fla.2011) ("Defendants have cited to no authority demonstrating that the exemption of section 227(b)(1)(B) for an established business relationship likewise applies to claims brought under section 227(b)(1)(A). In the absence of such authority, and when considering that the exemption appears to only qualify the language of section 227(b)(1)(B), the Court is not persuaded at this time that the exemption similarly applies to section 227(b)(1)(A).").
The Court need not resolve the scope of § 227(b)(1)(A)(iii) to settle the instant dispute. In arguing Plaintiff's TCPA claims fail because the calls here were to a business, Defendant again relies mistakenly on the cease-and-desist letter. Plaintiff alleges Defendant called his cellular telephone throughout 2013. (Compl. ¶ 23.) The logical, if not only plausible, inference is that the calls were to a residential number. For the same reasons discussed above, the cease-and-desist letter does not undermine or contradict this theory of liability. The letter references one incident only, and no facts suggest the line Defendant called on October 7, 2013 could not be shared by Plaintiff and his business, J and J Thomas, Inc. Thus, even assuming § 227(b)(1)(A)(iii) does not apply to business calls, this limitation would not necessarily bar Plaintiff's claims because the facts as alleged suggest Defendant called a residential number.
Section 227(b)(1)(A)(iii) creates liability only where a defendant engages in telemarketing activities using an ATDS. Defendant's final challenge to the TCPA claims asserts Plaintiff has failed to plausibly allege it called him using such a device. (Mot. to Dismiss at 10-15.) As discussed in further detail below, Defendant's argument
The TCPA defines an ATDS as "equipment which has the capacity — (A) to store or produce telephone numbers to be called, using a random or sequential number generator; and (B) to dial such numbers." 47 U.S.C. § 227(a)(1). The TCPA does not define the term "capacity." In interpreting § 227(a)(1), the Ninth Circuit holds that "a system need not actually store, produce, or call randomly or sequentially generated
Plaintiff's allegations accord with this broad definition of an ATDS. Plaintiff alleges Defendant telemarkets its services using a "predictive dialer." (Compl. ¶ 29.) Plaintiff also alleges there was a "pause" after he answered the phone, which is "characteristic of an automated dialer." (Compl. ¶ 29.) Although Defendant argues these allegations alone are insufficient to plausibly plead its use of an ATDS, Defendant ignores and misconstrues Plaintiff's remaining allegations. For example, Defendant glosses over the allegations regarding its likely need for a "sophisticated phone system" capable of "stor[ing] phone numbers and dial[ing] them automatically." (Compl. ¶ 34.) And Defendant's close dissection of the allegations regarding the StrataDial VC2 misreads the thrust of the Complaint. That Plaintiff alleges "telemarketers such as [Defendant]" use autodialers "such as the StrataDial VC2 phone system" does not undermine the plausibility that Defendant in fact used such a system to call Plaintiff.
Together, Plaintiff's allegations plausibly plead Defendant's use of an ATDS. Plaintiff need not prove as much at this stage of the proceedings. See Pacleb, 2014 WL 3101426, at *4 ("Plaintiff alleges that the defendant called him using an ATDS. Whether defendant actually did so is better adjudicated after the evidentiary record has been developed."); Iniguez v. The CBE Grp., 969 F.Supp.2d 1241, 1247 (E.D.Cal.2013) ("Plaintiff's complaint alleges both that Defendant used an automatic telephone dialing system and that Defendant's system utilized an artificial voice. Either allegation is sufficient on its own to support Plaintiff's claims."); see also Knutson v. Reply!, Inc., No. CV 10-01267, 2011 WL 1447756, at *1 (S.D.Cal. Apr. 13, 2011) (noting the difficulty a TCPA plaintiff faces in "knowing the type of calling
Defendant also moves to dismiss Plaintiff's claim under the UCL. Defendant first argues this claim must be dismissed because Plaintiff, an Oregon resident and citizen, has pleaded insufficient facts to justify the extraterritorial application of California law. (Mot. to Dismiss at 15-18.) Defendant also argues Plaintiff lacks statutory standing under the UCL.
"Whether a nonresident plaintiff can assert a claim under California law is a constitutional question based on whether California has sufficiently significant contacts with the plaintiff's claims." Forcellati v. Hyland's, Inc., 876 F.Supp.2d 1155, 1160 (C.D.Cal.2012) (citing Mazza v. Am. Honda Motor Co., 666 F.3d 581, 589-90 (9th Cir.2012)). In Forcellati, the court rejected the same argument Defendant raises here under similar factual circumstances. Like Plaintiff, the plaintiff in Forcellati was not a California resident and brought various claims under California consumer protection laws on behalf of a nationwide putative class. In rejecting an argument against extraterritorial application of California law, Forcellati found sufficient contacts because the defendant was allegedly headquartered in California such that the "application of California law poses no constitutional concerns." Id. (citing Chavez v. Blue Sky Natural Beverage Co., 268 F.R.D. 365, 379 (N.D.Cal.2010) ("Defendants are headquartered in California and their misconduct allegedly originated in California. With such significant contacts between California and the claims asserted by the class, application of the California consumer protection laws would not be arbitrary or unfair to defendants.")). Plaintiff similarly alleges that Defendant maintains a principal place of business in California. (Compl. ¶ 8.) Thus, Defendant bears the burden "to defeat the presumption that California law applies and to `show a compelling reason justifying displacement of California law.'" Forcellati, 876 F.Supp.2d at 1160 (quoting Rasidescu v. Midland Credit Mgmt., Inc., 496 F.Supp.2d 1155, 1159 (S.D.Cal.2007)).
Defendant has not satisfied its burden. Defendant cites to Fields v. Mobile
The only compelling reason Defendant identifies for displacing California law is Oregon's one-year statute of limitations for the state's analogous consumer protection law. That Oregon law would bar Plaintiff's claims as untimely may be an issue relevant to certification. But that inquiry is reserved for another day. Because Defendant "can only meet [its] burden by engaging in an analytically rigorous discussion of each prong of California's `governmental interests' test based on the facts and circumstances of this case, and this [p]laintiff's allegations," the Court finds Defendant's cursory reference to Oregon's limitations period insufficient to show a compelling reason to justify displacing California law. Accordingly, the Court will not dismiss Plaintiff's UCL claim on this basis at this time.
To establish standing under the UCL, a plaintiff must (1) demonstrate a loss or deprivation of money or property sufficient to constitute an injury in fact; and (2) show that the defendant's unfair business act or practice caused the economic injury. In re Sony Gaming Networks and Customer Data Sec. Breach Litig., 903 F.Supp.2d 942, 965 (S.D.Cal. 2012) (quoting Kwikset Corp. v. Super. Ct., 51 Cal.4th 310, 322, 120 Cal.Rptr.3d 741, 246 P.3d 877 (2011)); see also Cal. Bus. & Prof. Code § 17204. Courts have found an injury in fact sufficient to confer standing under the UCL where a party has expended money, lost money or property, or been denied money to which it has a cognizable claim as a result of unfair conduct. See Martinez v. Welk Grp., Inc., 907 F.Supp.2d 1123, 1137-38 (S.D.Cal.2012) (collecting cases).
Plaintiff alleges he was charged for the incoming calls from Defendant to his cellular telephone. (Compl. ¶ 43.) This allegation is sufficient to demonstrate a loss of money or property. Contrary to Defendant's assertion, the allegation is not conclusory or implausible. Plaintiff is likely responsible for paying his own cellular telephone bill, and cellular telephone plans commonly allocate a fixed number of minutes per month to the account holder. If unwanted telemarketing calls deplete some of these allocated minutes, the holder has lost something of economic value. See In re Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, 185 F.C.C.R. 14014, 14115 (2003).
Although Defendant maintains Plaintiff has not properly connected this allegation to Defendant's conduct, the Court finds
For the foregoing reasons, the Court
That Plaintiff alleges Defendant employed other companies to help conduct its telemarketing activities is also immaterial to the question of extraterritorial application. If Defendant "designed and implemented its illegal course of conduct in California," as Plaintiff alleges, it presumably directed and oversaw these companies from its headquarters within the state. This is sufficient to demonstrate wrongful conduct occurring in California.