CHAVEZ, J. —
The question presented in this appeal is whether Civil Code section 1747.08,
Plaintiff Michael Ambers (plaintiff) filed an unverified class action complaint against defendant Beverages & More, Inc. (BevMo), seeking civil
BevMo demurred to the complaint, arguing that under Apple Inc. v. Superior Court (2013) 56 Cal.4th 128 [151 Cal.Rptr.3d 841, 292 P.3d 883] (Apple), section 1747.08 did not apply to an online purchase transaction in which PII is the only means to prevent fraud during the purchase. BevMo argued that plaintiff had alleged that his purchase was completed online and that BevMo had no other means to prevent fraud in the transaction except by requesting PII. BevMo further argued that its PII request came within the exception set forth in subdivision (c)(4) of section 1747.08.
The trial court sustained the demurrer, concluding that section 1747.08 applied to the online purchase, and not the in-store pickup of merchandise. The court granted plaintiff leave to amend but advised plaintiff that the amended pleading would have to explain the allegation in the initial complaint that plaintiff had "completed the transaction" online.
Plaintiff filed a first amended complaint, the operative pleading in this appeal, in which he alleged that BevMo's online request for his PII violated section 1747.08 because that information was "unnecessary to the completion of his store pick up transaction" or to prevent fraud because he was required to show the store employee his photo identification and credit card before receiving his merchandise. Plaintiff further alleged the transaction was not completed until he went to the BevMo store, showed the clerk both his photo identification and credit card, and physically received his merchandise. Plaintiff argued that the purchase could not have been completed until he took physical possession of the merchandise because (1) the merchandise was personal property to which a customer could not take title before physical possession; (2) a customer who failed to pick up merchandise after placing an online order would have his or her credit card credited with the purchase price; and (3) section 1747.04 prohibits the retailer from claiming that title to goods has passed when it in fact has not.
The trial court sustained the demurrer after finding that plaintiff had failed, despite the court's instruction to do so, to explain why he was not bound by his previous allegation that the transaction was completed during the online purchase. The court took judicial notice of the terms and conditions of use posted on BevMo's Web site, which provide in relevant part: "When your order is approved by your credit card company, you own the goods." The trial court concluded that "[b]ased on the facts alleged in the complaint, the applicable law and the facts judicially noted, under Commercial Code [section] 2401, then, Plaintiff owned the merchandise after he made his online payment." The court ruled that plaintiff failed to state a claim because, under Apple, BevMo could collect PII without violating section 1747.08. The trial court concluded that the terms and conditions of BevMo's Web site "clearly implicate[]" the exception set forth in subdivision (c)(4) of section 1747.08 to the statutory prohibition against collecting PII, and that plaintiff failed to explain why that exception did not apply. Finally, the trial court found that plaintiff had failed to allege any facts showing that the amended complaint could be further amended to state a cause of action and sustained the demurrer without leave to amend.
This appeal followed.
"On appeal from a judgment dismissing an action after sustaining a demurrer without leave to amend, the standard of review is well settled. The reviewing court gives the complaint a reasonable interpretation, and treats the demurrer as admitting all material facts properly pleaded. [Citations.] The court does not, however, assume the truth of contentions, deductions or conclusions of law. [Citation.] The judgment must be affirmed `if any one of the several grounds of demurrer is well taken. [Citations.]' [Citation.] However, it is error for a trial court to sustain a demurrer when the plaintiff has stated a cause of action under any possible legal theory. [Citation.] And it is
Section 1747.08, subdivision (a) provides: "Except as provided in subdivision (c), no person, firm, partnership, association, or corporation that accepts credit cards for the transaction of business shall do any of the following: [¶] (1) Request, or require as a condition to accepting the credit card as payment in full or in part for goods or services, the cardholder to write any personal identification information upon the credit card transaction form or otherwise. [¶] (2) Request, or require as a condition to accepting the credit card as payment in full or in part for goods or services, the cardholder to provide personal identification information, which the person, firm, partnership, association, or corporation accepting the credit card writes, causes to be written, or otherwise records upon the credit card transaction form or otherwise. [¶] (3) Utilize, in any credit card transaction, a credit card form which contains preprinted spaces specifically designated for filling in any personal identification information of the cardholder."
"Personal identification information" is defined in section 1747.08, subdivision (b), as "information concerning the cardholder, other than information set forth on the credit card, and including, but not limited to, the cardholder's address and telephone number."
Section 1747.08, subdivision (c), sets forth certain exceptions to the statutory prohibitions. As relevant here, subdivision (c)(4) allows PII to be collected if it "is required for a special purpose incidental but related to the individual credit card transaction, including, but not limited to, information relating to shipping, delivery, servicing, or installation of the purchased merchandise, or for special orders."
Section 1747.08 makes no reference to credit card transactions conducted via the Internet. Its application to online transactions was addressed by the
Given the absence of statutory language regarding online transactions, the Supreme Court in Apple examined the legislative history of the Credit Card Act, noting that the court had previously concluded in Pineda v. Williams-Sonoma Stores, Inc. (2011) 51 Cal.4th 524 [120 Cal.Rptr.3d 531, 246 P.3d 612], that "[t]he statute's overriding purpose was to `protect the personal privacy of consumers who pay for transactions with credit cards'" by prohibiting businesses from "`requiring information that merchants, banks or credit card companies do not require or need.'" (Id. at p. 534, quoting Assem. Com. on Finance and Insurance, Analysis of Assem. Bill No. 2920 (1989-1990 Reg. Sess.) as amended Mar. 19, 1990, p. 2.)
The court in Apple then observed that while consumer privacy protection was a primary purpose of the Credit Card Act, the legislative history also reflected an effort to balance that purpose against the need to protect both consumers and retailers from the risk of fraud. The court found that "[t]he legislative history shows that the Legislature enacted the statute's prohibitions only after carefully considering and rejecting the possibility that the collection of personal identification information by brick-and-mortar retailers could serve a legitimate purpose such as fraud prevention." (Apple, supra, 56 Cal.4th at p. 139.) The Legislature considered the standard procedures followed by retailers in the 1990's, which included "`verify[ing] the identification of the cardholder by comparing the signature on the credit card transaction form with the signature on the back of the card' and `contact[ing] the credit card issuer's authorization center to obtain approval' for sales about a specified `floor limit' — and concluded that collection of personal identification information was not a necessary step in that procedure. [Citation.]" (Apple, supra, at p. 139, quoting Sen. Com. on Judiciary, Analysis of Assem. Bill No. 2920 (1989-1990 Reg. Sess.) as amended June 27, 1990, p. 3.) The Supreme Court noted that the Legislature might not have reached the same conclusion with regard to online credit card transactions in which the standard procedures for verifying a cardholder's identity are not available. (Apple, at p. 140.)
The high court found further evidence of the Legislature's effort to balance consumer privacy against the risk of credit card fraud in the 1991 enactment of what is now subdivision (d) of section 1747.08 (former § 1747.8, subd. (d)). Subdivision (d) allows businesses to require customers making credit card purchases to provide identification so long as none of the information contained therein is recorded. It also allows businesses to record
The Supreme Court then noted that "[t]he safeguards against fraud that are provided in section 1747.08(d) are not available to the online retailer selling an electronically downloadable product. Unlike a brick-and-mortar retailer, an online retailer cannot visually inspect the credit card, the signature on the back of the card, or the customer's photo identification. Thus, section 1747.08(d) — the key antifraud mechanism in the statutory scheme — has no practical application to online transactions involving electronically downloadable products. We cannot conclude that if the Legislature in 1990 had been prescient enough to anticipate online transactions involving electronically downloadable products, it would have intended section 1747.08(a)'s prohibitions to apply to such transactions despite the unavailability of section 1747.08(d)'s safeguards." (Apple, supra, 56 Cal.4th at pp. 140-141.)
The court in Apple found further support for the conclusion that such online transactions fall outside the scope of section 1747.08 in the Legislature's 2003 enactment of the California Online Privacy Protection Act, showing "when the Legislature intends to address online transactions, it does so unambiguously." (Apple, supra, 46 Cal.4th at p. 148.)
The Supreme Court concluded that "[b]ecause the statutory scheme provides no means for online retailers selling electronically downloadable products to protect against credit card fraud, ... the Legislature could not have intended section 1747.08 to apply to this type of transaction." (Apple, supra, 56 Cal.4th at p. 143.) The court then delimited the scope of its holding to
Given the Supreme Court's express limitation of its holding in Apple to online credit card purchases of electronically downloadable products, Apple is not controlling authority as to whether section 1747.08 applies to the transaction at issue here. The court's reasoning and analysis in Apple, however, apply here with equal force.
Like the online retailer in Apple, BevMo had no means, without obtaining plaintiff's PII, of verifying that plaintiff was an authorized user of the credit card number entered on BevMo's Web site before the purchase transaction was completed. Such verification was necessary in Apple because upon completion of the online transaction, the buyer acquired the right to immediately download and begin using the purchased media items. Such verification was also necessary in the instant case because ownership of the merchandise purchased on BevMo's Web site passed immediately to plaintiff upon completion of the online transaction, when plaintiff's credit card was charged.
Plaintiff's argument that his purchase transaction was incomplete, as a matter of law, under California Uniform Commercial Code section 2401, subdivision (2) is equally unavailing. The plain language of that statute contradicts plaintiff's position. California Uniform Commercial Code section
Plaintiff claims that BevMo's requirement that he present proof of his identity and the credit card used to complete the online purchase as a condition to receiving the purchased merchandise at a BevMo retail store was sufficient antifraud protection, rendering unnecessary any recordation of his PII at the time of purchase. He argues that section 1747.08 should therefore apply to prohibit BevMo from doing so. Plaintiff's argument overlooks the fact that he became the owner of the purchased items when his credit card was charged upon completion of the online transaction. Had the transaction been a fraudulent one, BevMo would have no recourse except to unwind the transaction and reclaim title to the fraudulently purchased merchandise. The availability of such an ex post facto remedy is not the same as the antifraud protection provided by section 1747.08, subdivision (d) to a brick-and-mortar retail sale.
The judgment is affirmed. BevMo is awarded its costs on appeal.
Boren, P. J., and Hoffstadt, J., concurred.