BROWN, Circuit Judge:
This case is about speech and whether the government's regulations actually accomplish their intended purpose. Unsurprisingly, the government answers in the affirmative. But when, as occurred here, explaining how the regulations do so renders the government's counsel literally speechless, we are constrained to disagree.
In Washington, D.C., it is illegal to talk about points of interest or the history of the city while escorting or guiding a person who paid you to do so — that is, unless you pay the government $200 and pass a 100-question multiple-choice exam. The District requires that certain tour guides obtain a tour-guide license, which can be procured by paying application, license, and exam fees totaling $200, and passing the exam, of course. Operating as a paid, unlicensed tour guide is punishable by up to 90 days in jail or a fine of up to $300, or both. Believing the licensing scheme to be an unconstitutional, content-based restriction of their First Amendment rights, Appellants, Tonia Edwards and Bill Main, refused to comply and filed suit in district court. The court ultimately upheld the regulations, reasoning the scheme placed only incidental burdens on speech that were no greater than necessary to further the District's substantial interest in promoting the tourism industry. Finding the record wholly devoid of evidence supporting the burdens the challenged regulations impose on Appellants' speech, we reverse and remand.
Edwards and Main own and operate "Segs in the City," a Segway-rental
A Segs in the City tour has two phases. First, a tour leader trains a group of no more than ten people how to ride a Segway and how to comply with local traffic and safety regulations. Then, after mastering their newfangled transport, customers depart with their tour guide for one of several established tour routes. Each tour lasts between one and three hours, and Segs in the City operates up to five tours a day, seven days a week. Tour guides use radio earpieces to maintain constant communication with their customers. Through their earpieces, tour-group members are advised where the group is going next and entertained with stories about nearby points of interest.
Several laws govern various aspects of these activities. First, Segs in the City is required to have a general business license. See D.C.CODE § 47-2851.03d. Additionally, the city has rules governing the use of Segways. See D.C. MUN. REGS. tit. 18, § 1200 et seq. Appellants and their employees comply with both. What Edwards and Main object to, however, are District regulations that levy civil and criminal penalties for conducting a tour without first taking and passing a multiple-choice exam. D.C. law prohibits tour guides from receiving compensation to "guide or escort any person through or about the District of Columbia, or any part thereof, unless he shall have first secured a license so to do." D.C.CODE § 47-2836.
Implementing regulations clarify the District's interpretation of what it means to be a "sightseeing guide." A "sightseeing tour guide" is anyone who either (1) "engages in the business of guiding or directing people to any place or point of interest in the District" or (2) "who, in connection with any sightseeing trip or tour, describes, explains, or lectures concerning any place or point of interest in the District to any person." D.C. MUN. REGS. tit. 19, § 1200.1. The regulations specifically govern Segway tours. See id. § 1201.3 (prohibiting unlicensed entities from conducting "for a fee" tours on "self-balancing personal transport vehicles"). Violators may be subject to both a $300 fine and 90 days in prison. See D.C. MUN. REGS. tit. 19, § 1209.2; see also D.C.CODE § 47-2846.
Altogether, five requirements must be satisfied to obtain a tour-guide license. See D.C. MUN. REGS. tit. 19, § 1203. The applicant must (1) be at least eighteen years old, id. § 1203.1(a); (2) be proficient in English, id. § 1203.1(b); (3) not have been convicted of certain specified felonies, id. § 1203.1(c); (4) make a sworn statement that all statements contained in his or her application are true and pay all required licensing fees, id. § 1203.2; and (5) pass an examination "covering the applicant's knowledge of buildings and points of historical and general interest in the District," id. § 1203.3.
Appellants take particular exception to the fifth requirement — the examination. Consisting of 100 multiple-choice questions, applicants must master subject-matter from the following fourteen categories: Architecture; Dates; Government; Historical Events; Landmark Buildings; Locations; Monuments and Memorials; Museums and Art Galleries; Parks, Gardens, Zoos, and Aquariums; Presidents; Sculptures and Statues; Universities; Pictures;
Contending the regulations' restriction on their speech violates the First Amendment, Edwards and Main filed a motion for preliminary injunction in the district court. See Edwards v. District of Columbia, 765 F.Supp.2d 3, 6 (D.D.C.2011). The District opposed Appellants' motion for injunctive relief and sought to have the suit dismissed. Id. The district court denied the preliminary injunction, concluding Appellants were unlikely to prevail on the merits because the regulations are "unrelated to the content of expression and have, at most, an incidental effect on some speakers or messages but not others." Id. at 15-16. The district court denied without prejudice the District's motion to dismiss, however, affording the parties an opportunity to conduct limited discovery. Id. at 20.
At the close of discovery, the parties filed cross-motions for summary judgment. Once again siding with the District, the trial judge determined the "licensing scheme targets the non-expressive conduct of guiding, directing and, more broadly, escorting, a commercial sightseeing trip or tour, and only incidentally burdens speech." Edwards v. District of Columbia, 943 F.Supp.2d 109, 118 (D.D.C. 2013). Then, applying intermediate scrutiny, the trial judge held the regulations are narrowly tailored to further at least two "substantial and legitimate regulatory interests": (1) providing for "the general welfare of society by attempting to ensure that those with serious felonies on their records are not guiding or directing tourists and residents around the District"; and (2) "promoting the tourism industry by attempting to ensure that those who guide or direct people around the District have, at least, some minimal knowledge about what and where they are guiding or directing people to." Id. at 122.
Consequently, the district court granted the District's motion for summary judgment, and Appellants filed a timely notice of appeal.
We review de novo a district court's grant of summary judgment, viewing all evidence in the light most favorable to the non-moving party. Ayissi-Etoh v. Fannie Mae, 712 F.3d 572, 576 (D.C.Cir. 2013). On appeal, Appellants present two principal arguments. First, the district court erred in holding that the tour-guide regulations are a restriction on conduct instead of a content-based restriction on speech. Second, even if content- neutral, there is an insufficient evidentiary basis to conclude the regulations further the District's interest in addressing actual problems. Acceding to the former claim will trigger strict scrutiny. We need not determine whether strict scrutiny applies, however, because assuming the regulations are content-neutral, we hold they fail even under the more lenient standard of intermediate scrutiny.
Conversely, to prevail on an as-applied First Amendment challenge, Appellants must show that the regulations are unconstitutional as applied to their particular speech activity. See Members of City Council of L.A. v. Taxpayers for Vincent, 466 U.S. 789, 802-03, 104 S.Ct. 2118, 80 L.Ed.2d 772 (1984). "[T]he distinction between facial and as-applied challenges... goes to the breadth of the remedy employed by the Court, not what must be pleaded in a complaint." Citizens United v. FEC, 558 U.S. 310, 331, 130 S.Ct. 876, 175 L.Ed.2d 753 (2010). The substantive rule of law is the same for both challenges. Legal Aid Servs. of Or. v. Legal Servs. Corp., 608 F.3d 1084, 1096 (9th Cir.2010). We conclude the challenged regulations are both incongruent as to any tour guide and overbroad.
In examining the constitutionality of the challenged regulations, we will assume, arguendo, the validity of the District's argument that the regulations are content-neutral and place only incidental burdens on speech. The First Amendment provides that Congress "shall make no law ... abridging the freedom of speech." U.S. CONST. amend. I. Content-neutral regulations on speech are subject to intermediate scrutiny. Under this standard,
All parties agree promulgating the licensing regulations is within the District's constitutional power. See Appellants' Br. at 13 (noting the suit "is not a challenge to the District of Columbia's ability to regulate businesses generally or require them to obtain licenses"). Thus, the first O'Brien prong is satisfied. Nor could a serious argument be made otherwise, for Congress long ago delegated to the District the police power to regulate businesses and occupations. See, e.g., District of Columbia v. John R. Thompson Co., 346 U.S. 100, 113 & n. 9, 73 S.Ct. 1007, 97 L.Ed. 1480 (1953); see also Watson v. Maryland, 218 U.S. 173, 176, 30 S.Ct. 644, 54 L.Ed. 987 (1910) ("It is too well settled to require discussion at this day that the police power of the states extends to the regulation of certain trades and callings...."). Additionally, because we assume the District's licensing scheme is, on balance, content-neutral, the third prong of the O'Brien test also is satisfied. See Am. Library Ass'n v. Reno, 33 F.3d 78, 84 (D.C.Cir.1994). Accordingly, the second, fourth, and fifth prongs remain.
As to prongs two and four, Appellants present two arguments. First, they contend the record is "utterly devoid" of evidence that the burdens of studying for and passing the 100-question exam "do anything at all to advance a legitimate government objective." Appellants' Br. at 43. Second, they argue there is no evidence in the record the District's interests would be achieved less effectively absent the exam requirement. We agree.
Collectively, prongs two and four of the O'Brien test query whether the challenged regulations are narrowly tailored to further a substantial government interest. See O'Brien, 391 U.S. at 381-82, 88 S.Ct. 1673. A regulation is "narrowly tailored" when it does not "burden substantially more speech than is necessary to further the government's legitimate interests." Ward v. Rock Against Racism, 491 U.S. 781, 799, 109 S.Ct. 2746, 105 L.Ed.2d 661 (1989).
As a threshold matter, Appellants do not appear to dispute the District's substantial interest in promoting the tourism industry and economy. The District attracts approximately fifteen million visitors each year and supports more than 66,000 tourism-related, full-time jobs, which generate some $2.6 billion in wages. See Edwards, 765 F.Supp.2d at 18. Undoubtedly, promoting a major industry that contributes to the economic vitality of the District is a substantial government interest. See Smith v. City of Ft. Lauderdale, Fla., 177 F.3d 954, 955-56 (11th Cir.1999) (recognizing Florida's substantial interest in promoting tourism — "one of Florida's most important economic industries"); Ctr. for Bio-Ethical Reform, Inc. v. City & Cnty. of Honolulu, 455 F.3d 910, 922 (9th Cir.
That the District's asserted interests are substantial in the abstract, however, does not end our inquiry. To satisfy narrow tailoring, the District must prove the challenged regulations directly advance its asserted interests. See United States v. Alvarez, ___ U.S. ___, 132 S.Ct. 2537, 2549, 183 L.Ed.2d 574 (2012) ("There must be a direct causal link between the restriction imposed and the injury to be prevented."). "This burden is not satisfied by mere speculation or conjecture; rather, a governmental body seeking to sustain a restriction on ... speech must demonstrate that the harms it recites are real and that its restriction will in fact alleviate them to a material degree." Edenfield v. Fane, 507 U.S. 761, 770-71, 113 S.Ct. 1792, 123 L.Ed.2d 543 (1993); see also Lederman v. United States, 291 F.3d 36, 44 (D.C.Cir.2002) (noting that courts "closely scrutinize challenged speech restrictions to determine if they indeed promote the Government's purposes in more than a speculative way").
To be sure, the District is not required to produce empirical data "accompanied by a surfeit of background information." See Lorillard Tobacco Co. v. Reilly, 533 U.S. 525, 555, 121 S.Ct. 2404, 150 L.Ed.2d 532 (2001). Instead, the Supreme Court has "permitted litigants to justify speech restrictions by reference to studies and anecdotes pertaining to different locales altogether, or even, in a case applying strict scrutiny, to justify restrictions based solely on history, consensus, and simple common sense." Id. That said, the burden remains on the District to establish the challenged regulations' efficacy, and a regulation cannot be sustained "if there is little chance that the restriction will advance the State's goal." Id. at 566, 121 S.Ct. 2404.
The District rehearses a plethora of harms it claims to forestall with the exam requirement: (1) unscrupulous businesses, Edwards, 943 F.Supp.2d at 122; (2) tourists whose welfare is jeopardized by tour guides lacking a minimal level of competence and knowledge, id.; (3) tour guides lacking "minimal knowledge about what and where they are guiding or directing people to," id.; (4) consumers unprotected from unknowledgeable, untrustworthy, unqualified tour guides, id. at 123; (5) tour guides lacking "at least a minimal grasp of the history and geography of Washington, D.C.," id.; (6) visitors vulnerable to "unethical, or uninformed guides," id.; (7) tourists treated unfairly or unsafely, see Appellee's Br. at 24; (8) tourists who are "swindled or harassed by charlatans," see id.; (9) degradation of the "quality of the consumer's experience," see id. at 36; (10) "tour guides ... too unserious to be willing to study for a single exam," see id.; and (11) tour guides "abandon[ing tourists] in some far-flung spot, or charg[ing] them additional amounts to take them back," see id. at 38. Together, these harms all fall under the banner of the District's interest in "maintaining, protecting, and promoting [its] tourism industry and economy." See Appellee's Br. at 19.
Despite the District's seemingly talismanic reliance on these asserted problems, the record contains no evidence ill-informed guides are indeed a problem for the District's tourism industry. The only record "evidence" supporting the District's beliefs regarding the perils of unlicensed tour guides is the District's 30(b)(6) deposition testimony that guides with criminal convictions might pose a danger, though no evidence exists they actually have. See J.A. 154. This will not do. See Turner Broadcasting Sys., Inc. v. FCC, 520 U.S. 180, 196, 117 S.Ct. 1174, 137 L.Ed.2d 369 ("[I]n the realm of First Amendment questions[,]... the [legislature] must base its conclusions upon substantial evidence.").
Nor are the District's suppositions validated by studies, anecdotal evidence, history, consensus, or common sense. The District says "many other cities ... have concluded that licensing tour guides is warranted to promote the tourism industry and protect consumers." Appellee's Br. at 46. By "many," the District means exactly five.
The District can find no refuge in National Association of Manufacturers v. Taylor, 582 F.3d 1 (D.C.Cir.2009). There we upheld the Lobbying Disclosure Act of 1995, which was enacted because of concerns lobbyists were skirting the disclosure requirements of the 1946 Federal Regulation of Lobbying Act. 582 F.3d at 6. The government championed the law as a
First, the government's "vital national interest" in public disclosure was buttressed by more than fifty years of Supreme Court precedent. See id at 6 (citing United States v. Harriss, 347 U.S. 612, 625-26, 74 S.Ct. 808, 98 L.Ed. 989 (1954)); Communist Party of U.S. v. Subversive Activities Control Bd., 367 U.S. 1, 97-100, 81 S.Ct. 1357, 6 L.Ed.2d 625 (1961); Meese v. Keene, 481 U.S. 465, 485 n. 19, 107 S.Ct. 1862, 95 L.Ed.2d 415 (1987); McIntyre v. Ohio Elections Comm'n, 514 U.S. 334, 354 n. 18, 115 S.Ct. 1511, 131 L.Ed.2d 426 (1995); see also Citizens United v. FEC, 558 U.S. 310, 369, 130 S.Ct. 876, 175 L.Ed.2d 753 (2010). The District points to no such precedent. Second, unlike here, the statute was bolstered by a legislative record and contemporary newspaper accounts that precisely explained the existing ills at which the law was aimed. See Taylor, 582 F.3d at 15 & n. 9. Here, the District offers only speculation and senescent stories. Lastly, the statute was premised on the notion that "good government requires greater transparency" — a "value judgment" that was not "susceptible to empirical evidence." Id. at 16. Here, the District's core premise is that tour guides who have not passed a multiple-choice exam will harm the tourism economy. See Appellee's Br. at 19. But this is exactly the sort of "economic" harm we distinguished in Taylor as being "susceptible to empirical evidence." See Taylor, 582 F.3d at 16.
Indeed, the Supreme Court has demanded evidence for the existence of harms in other contexts, too. See, e.g., Watchtower Bible & Tract Soc'y of N.Y., Inc. v. Vill. of Stratton, 536 U.S. 150, 169, 122 S.Ct. 2080, 153 L.Ed.2d 205 (2002) (holding an ordinance regulating door-to-door solicitation unconstitutional in part because there was no "evidence of a special crime problem related to door-to-door solicitation in the record"); Edenfield, 507 U.S. at 771, 113 S.Ct. 1792 (holding as unconstitutional a statute banning accountants' in-person solicitation because there was no evidence solicitation created the "dangers of fraud, overreaching, or compromised independence that the [government] claim[ed] to fear"); Riley, 487 U.S. at 790, 108 S.Ct. 2667 (rejecting the State's interest in regulating the fairness of fees a professional fundraiser may charge charities because there was no evidence the existing fees were "anything less than equitable").
Even if we indulged the District's apparently active imagination, the record is equally wanting of evidence the exam regulation actually furthers the District's interest in preventing the stated harms. Curiously, the District trumpets as a redeeming quality the fact that, once licensed, "[t]our guides may say whatever they wish about any site, or anything else for that matter." Appellee's Br. at 27 (citing Kagan v. City of New Orleans, 957 F.Supp.2d 774, 779 (E.D.La.2013)). But we are left nonplussed. Exactly how does a tour guide with carte blanche to — Heaven forfend — call the White House the Washington Monument further the District's interest in ensuring a quality consumer experience?
The District also claims the exam requirement furthers its interests by "`weeding out tour guides too ... unserious to be willing to study for a single exam.'" Appellee's Br. at 36 (quoting Kagan, 957 F.Supp.2d at 780). Presumably, the effort required to study for and pass the exam, along with its $200 cost, are dispositive factors in winnowing the gamesome from the genuine. We are not persuaded. Perhaps most fundamentally, what evidence suggests market forces are an inadequate defense to seedy, slothful tour guides? To state the obvious, Segs in the City, like any other company, already has strong incentives to provide a quality consumer experience — namely, the desire to stay in business and maximize a return on its capital investment. Lest there be any doubt, the sums involved are not insignificant. For starters, Segs in the City is required to obtain a general business license. See D.C.CODE § 47-2851.03d. To obtain a license, Segs in the City must remit $324.50 biennially, which consists of the following: (1) $200 license fee; (2) $70 application/renewal fee; (3) $25 endorsement fee; and (4) $29.50 technology fee. See D.C. MUN. REGS. tit. 17, § 500. Appellants have operated Segs in the City since 2004.
Further incentivizing a quality consumer experience are the numerous consumer review websites, like Yelp and TripAdvisor, which provide consumers a forum to rate the quality of their experiences. One need only peruse such websites to sample the expressed outrage and contempt that
There is little mystery, therefore, that tour guides possess every incentive to provide quality tours.
During oral argument, the District made several telling admissions, revealing the scheme's lack of coherence and impermissibly underinclusive scope. Two circumstances render a regulation fatally underinclusive. The first is when "an exemption from an otherwise permissible regulation of speech may represent a governmental attempt to give one side of a debatable public question an advantage in expressing its views to the people." Gilleo, 512 U.S. at 51, 114 S.Ct. 2038. The other is triggered where, as here, there is an arbitrary exemption from or "underinclusiveness of the scheme chosen by the government [that] may well suggest ... the asserted interests either are not pressing or are not the real objects animating the restriction on speech." Glickman v. Wileman Bros. & Elliott, Inc., 521 U.S. 457, 493, 117 S.Ct. 2130, 138 L.Ed.2d 585 (1997).
Here, the District conceded Appellants could, without a license, lecture at a single point of interest, i.e., stand in front of the White House and charge tourists a fee to
Similarly baffling was the District's wavering agreement the regulations would permit Appellants to give unlicensed tours if they also used an audio recording, since clause one
Underinclusiveness is not the only way in which the regulations fail to pass constitutional muster. If, as we assume, the regulations are understood primarily as a restriction on conduct with only an incidental effect on speech, they also are overbroad. This is because clause two of
Also fatal to the District's regulatory scheme is the existence of less restrictive means to accomplish its interests. Of course, the means chosen "need not be the least restrictive or least intrusive." See Ward, 491 U.S. at 798, 109 S.Ct. 2746. "Rather, the requirement of narrow tailoring is satisfied so long as the regulation promotes a substantial government interest that would be achieved less effectively absent the regulation." Id. at 799, 109 S.Ct. 2746. "We must therefore ask whether it is possible substantially to achieve the Government's objective in less burdensome ways" than the exam requirement. See Alvarez, 132 S.Ct. at 2555 (Breyer, J., concurring). We conclude the answer to this question is "yes."
In contrast with the harms the District says its regulations prevent, proposing less restrictive means to achieve its objectives requires no creativity. For example, nowhere in the record is there any evidence unscrupulous businesses, which engage in unfair or unsafe practices, could not be more effectively controlled by regulations that punish fraud or restrict the manner in which tour guides may solicit business. Likewise, no reason is offered why the threat of directionally challenged tour guides would not be better resolved by regulations requiring that tour guides carry a map or other navigational aid. Additionally, nowhere in the record is there anything to suggest a voluntary certification program — under which guides who take and pass the District's preferred exam can advertise as "city-certified guides" — would diminish the quality of the consumer's experience. In sum, the District has provided no convincing explanation as to why a more finely tailored regulatory scheme would not work.
The District failed to present any evidence the problems it sought to thwart actually exist. Even assuming those harms are real, there is no evidence the exam requirement is an appropriately tailored antidote. Moreover, the District provided no explanation for abjuring the less restrictive but more effective means of accomplishing its objectives. Because this lack of narrow tailoring is hardly unique to Appellants, we sustain both their facial and as-applied challenges to the offending regulations.
So ordered.