ORDER

LAWRENCE K. KARLTON, Senior District Judge.

Plaintiffs Charles and Cheryl Alimena sue defendants Citimortgage, Inc. ("Citimortgage") and C.R. Title Services, Inc. ("C.R. Title," and together with Citimortgage, the "Citi Defendants") and defendants Vericrest Financial, Inc. ("Vericrest"), Lone Star U.S. Acquisitions, LLC ("Lone Star"), and LSF7 NPL VI Trust ("Trust," and together with Vericrest and Lone Star, the "Vericrest Defendants"), alleging that Defendants acted unlawfully in failing to modify their home mortgage and subsequently initiating foreclosure proceedings. Plaintiffs commenced this action on October 6, 2011 by filing a complaint in Sacramento Superior Court. On April 6, 2012, shortly after being named as a "Doe" defendant, Lone Star removed the action to federal court on the basis of diversity jurisdiction. (ECF No. 1.) By order dated December 20, 2012, the court dismissed Plaintiffs' First Amended Complaint without prejudice. (ECF No. 40, 2012 WL 6651201.) On January 17, 2013, Plaintiffs filed a Second Amended Complaint. ("SAC," ECF No. 41.) The Citi Defendants and Vericrest Defendants now move to dismiss the SAC under Fed. R.Civ.P. 12(b)(6).

For the reasons set forth below, the motions to dismiss will be granted in part and denied in part.

I. BACKGROUND

Plaintiffs' home is located at 4497 McRoberts Drive in Mather, California. (SAC ¶ 1.) On July 25, 2005, a deed of trust was recorded against the property, which identified Plaintiffs as the "Borrower," Wilson Resources, Inc. as the "Lender," First American Title as the "Trustee," and Mortgage Electronic Registration Systems, Inc. ("MERS") as both a "nominee for Lender and lender's successors and assigns" and as the "beneficiary" under the Deed of Trust. (Citi Defendants' Req. for Jud. Not. ("Citi RJN") Ex. A, ECF No. 45-1; Vericrest Defendants' Req. for Jud. Not. ("Vericrest RJN") Ex. 1, ECF No. 43.)1

In early 2010, Plaintiffs contacted defendant Citimortgage, seeking a modification of their home loan. (SAC ¶ 26.) Citimortgage sent Plaintiffs information regarding the Home Affordable Modification Program ("HAMP").2 (SAC ¶ 27.) On February 12, 2010, Plaintiffs completed and submitted their HAMP application form, along with required documentation. (SAC ¶ 31.) Soon thereafter, Plaintiffs received four letters from Citimortgage confirming that they were starting a Home Affordable Modification Trial Period Plan ("First TPP").3 (SAC ¶¶ 33, 34.) Under the terms of the First TPP, Plaintiffs were to submit certain documents and make three monthly payments of $1,667.00, beginning on March 1, 2010. (SAC ¶ 33, 35.)

According to Plaintiffs, the letters from Citimortgage provided that Plaintiffs could call Citimortgage and get an extension of the payment deadline, as they had been given short notice of the commencement of the trial modification. Plaintiffs did so and were given an extension. (SAC ¶ 35.) They made the three required payments on March 8, 2010, April 6, 2010, and May 18, 2010, within the timeframe permitted by the extension. (SAC ¶¶ 36, 39, 49.) Plaintiffs allege that they also timely submitted every document ever requested by Citimortgage. (SAC ¶ 70.)

During the April-June 2010 period, a dizzying series of communications ensued. On April 5, 2010, April 17, 2010, May 13, 2010, May 17, 2010, and May 22, 2010, Plaintiffs received delinquency letters from Citimortgage. (SAC ¶¶ 38, 41, 46, 48, 51.) On April 27, 2010, Plaintiffs received an email from Citimortgage demanding more documents. (SAC ¶ 42.) On a May 3, 2010 phone call, a Citimortgage representative informed Plaintiffs that he needed their March and April bank statements, as well as a profit & loss statement.4 (SAC ¶ 44.) On May 10, 2010, Plaintiffs received a letter acknowledging that Citimortgage had received all of the documents requested in connection with their HAMP application. (SAC ¶ 45.) On May 24, 2010, May 28, 2010, and June 4, 2010, Plaintiffs received letters again acknowledging that Citimortgage had received all requested documents from Plaintiffs, but indicating that it might need more documents in the future. (SAC ¶ 53.) Plaintiffs also repeatedly called Citimortgage in order to ascertain the status of their loan modification. They received no helpful information, and were frequently told to call back in a week. On many of these calls, Plaintiffs were cut off after being placed on hold for long intervals. (SAC ¶¶ 37, 39, 40, 42-44, 47.)

On June 11, 2010, Plaintiffs made a fourth trial payment of $1,667.00. They had not yet received confirmation of a loan modification. (SAC ¶ 54.)

On June 15, 2010, Plaintiffs called Citimortgage to find out the status of their HAMP application, and were told to submit a profit & loss statement within two weeks. (SAC ¶ 55.) On June 28, 2010, they did so. (FAC ¶ 57.) Two days later, they received a call from an individual at Citimortgage's Outreach Center, who told them that Citimortgage was still waiting for the statement. (SAC ¶ 58.) When Plaintiffs told him that they had faxed it in, the Citimortgage representative checked the records and acknowledged that Citimortgage had received it. He then informed Plaintiffs that their HAMP application had been canceled, but was unable to explain why. He advised Plaintiffs to open a dispute with Citimortgage regarding the cancellation. (Id.) Finally, on August 10, 2010, Plaintiffs received a letter from Citimortgage, which explained that they were not approved for a loan modification under the First TPP because they had failed to provide requested documents. (SAC ¶ 70.)

On July 5, 2010, Plaintiffs called Citimortgage to open a dispute; they were told they could not, but could submit another HAMP application if they wished. (SAC ¶ 59.) After repeated phone calls, a loan modification application package arrived. (SAC ¶ 67.) On July 28, 2010, Plaintiffs submitted this application; a Citimortgage representative subsequently confirmed its receipt. (SAC ¶ 68.)

On July 8, 2010, Plaintiffs received a letter stating that their loan was in default, and on July 23, 2010, they received another letter demanding payment of the arrearage on their account. (SAC ¶¶ 61, 67.)

Between July and September, the parties exchanged various emails, letters, and phone calls. On August 19, 2010, Plaintiffs were informed by phone that their loan modification application was going to be submitted to underwriting. (SAC ¶ 85.) On September 9, 2010, a Citimortgage representative informed Plaintiffs by phone that the company had received all of the requested documents; but on September 16 and September 21, respectively, Plaintiffs received an email and a letter demanding additional documents. (SAC ¶¶ 78, 80, 81.) They complied with these demands. (SAC ¶ 81.) On October 1, 2010, Plaintiffs were again informed that their loan modification application was going to be submitted to underwriting. (SAC ¶ 85.)

In late October, Plaintiffs received a Notice of Default and an Election to Sell under Deed of Trust ("Notice of Default"). (SAC ¶ 93.) They called Citimortgage, and were informed that their HAMP application had been denied due to inadequate income. (Id.) Plaintiffs ultimately determined that Citimortgage had failed to take into account their profit & loss statement, which they had submitted repeatedly, both as part of their first and second loan modification applications. (SAC ¶ 94.) A Citimortgage representative, Sheila Cotell, told Plaintiffs they could not appeal the denial, but could submit another loan modification application. (SAC ¶ 95.) On November 1, 2010, they provided Cotell with financial information over the telephone in support of a new loan modification application. (SAC ¶ 97.) Cotell told Plaintiffs that they would qualify for a loan modification if they sold their 2006 Chrysler 300C. (Id.) They did so. Because of the speedy sale, they received much less than the car's Blue Book value. (SAC ¶ 98.)

As of November 2, 2010, Citimortgage's website showed that Plaintiffs were to receive a loan modification with the following terms: 5/1 Adjustable Rate Mortgage, amortized over 40 years, with an initial annual interest rate of 2.00% and an approximately $27,000 reduction in principal. The monthly payment would be $1,749.15. (SAC ¶ 100.)

In mid-November 2010, Plaintiffs submitted documents for another loan modification application. (SAC ¶ 102.) For the next two-and-a-half months, Plaintiffs exchanged numerous phone calls, emails, and Internet "chats" with Citimortgage as they sought to verify whether Citimortgage had received the required documents and if their modification had been approved. (SAC ¶¶ 104, 106, 108-112, 115-120.) Plaintiffs were informed at various times that their application had been approved and that it had been denied. (SAC ¶¶ 124, 125, 128.)

Finally, on February 7, 2011, Plaintiffs received a letter from Citimortgage informing them that they were entering a Trial Period Plan ("Second TPP"). (SAC ¶ 130.) Attached to the FAC as Exhibit 8 are a copy of a letter from Citimortgage Customer Service to Plaintiffs describing the required trial period payments; a set of frequently asked questions regarding the TPP; a document entitled "Additional Trial Period Plan Information and Legal Notices"; and three payment slips to be mailed in with the trial period payments. The Second TPP required Plaintiffs to make three monthly payments of $1,687.00, beginning on March 1, 2011. (Id.) They made their first payment. (SAC ¶ 135.)

On February 24, 2011, Plaintiffs were informed by Citimortgage, on a telephone call, that the trustee's sale of their home had been postponed. (SAC ¶ 134.) On March 2, 2011, they were informed that the servicing of their loan had been transferred to defendant Vericrest. (SAC ¶ 135.)

On March 16, 2011, Plaintiffs received a notice from Vericrest stating that defendant Trust now owned their note, and Vericrest was their loan servicer. (SAC ¶ 140.) Plaintiffs called Vericrest that same day, and were informed that Citimortgage had reported to Vericrest that Plaintiffs' HAMP modification had been canceled because they (Plaintiffs) had defaulted. (Id.)

On March 25, 2012, Vericrest notified Plaintiffs over the telephone that their account should have been noted as being subject to a HAMP modification, and to make their second trial payment. (SAC ¶ 142.) Plaintiffs did so. (SAC ¶ 143.)

On March 28, 2011, Plaintiffs called Vericrest, and were told that they did not qualify for HAMP, and that Vericrest was not bound by any modification offered by Citimortgage. (SAC ¶ 144.) On April 4, 2011, their second payment was returned by mail, along with a statement that the payment was refused due to "insufficient funds to cure default." (SAC ¶ 146.) The next day, Plaintiffs called Vericrest, and were told they would have to re-apply for a loan modification. (SAC ¶ 147.)

On April 8, 2011, Plaintiffs filed for Chapter 13 bankruptcy protection. (SAC ¶ 148.)

On April 15, 2011, a notice was placed on Plaintiffs' home that read: "This Property Has Gone Through Foreclosure And Is Now Owned By The Mortgage Holder." (SAC ¶ 150.) On April 18, 2011, Vericrest served Plaintiffs with a three-day notice to quit the premises, and in so doing, allegedly violated the bankruptcy stay. (SAC ¶ 151.)

Plaintiffs allege that, since July 2005, defendant Lone Star has been the sole owner of the promissory note securing their home loan (they were informed of this fact by a Citimortgage employee on March 30, 2011) (SAC ¶ 145) and the beneficiary of Plaintiffs' deed of trust (SAC ¶ 153). Plaintiffs also allege that Lone Star, along with Trust, is responsible for Citimortgage's and Vericrest's actions as loan servicers.5 (SAC ¶ 153.) Plaintiffs further allege that the transfer of servicing of their home loan from Citimortgage to Vericrest was for the purpose of denying them a loan modification. (SAC ¶ 154.) Finally, Plaintiffs allege that Lone Star owns Citimortgage, Trust, and Vericrest. (Id.)

The SAC asserts causes of action for deceit, civil conspiracy, promissory estoppel, breach of contract, breach of the covenant of good faith and fair dealing, bad faith denial of contract, wrongful foreclosure under Cal. Civ.Code § 2924, and violations of Cal. Bus. & Prof.Code § 17200.

II. STANDARD ON MOTION TO DISMISS UNDER FED. R. CIV. P. 12(b)(6)

A dismissal motion under Fed.R.Civ.P. 12(b)(6)6 challenges a complaint's compliance with federal pleading requirements. Under Rule 8(a)(2), a pleading must contain a "short and plain statement of the claim showing that the pleader is entitled to relief." The complaint must give the defendant "`fair notice of what the ... claim is and the grounds upon which it rests.'" Bell Atlantic v. Twombly, 550 U.S. 544, 555, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007), quoting Conley v. Gibson, 355 U.S. 41, 47, 78 S.Ct. 99, 2 L.Ed.2d 80 (1957).

To meet this requirement, the complaint must be supported by factual allegations. Ashcroft v. Iqbal, 556 U.S. 662, 678, 129 S.Ct. 1937, 173 L.Ed.2d 868 (2009). Moreover, this court "must accept as true all of the factual allegations contained in the complaint." Erickson v. Pardus, 551 U.S. 89, 94, 127 S.Ct. 2197, 167 L.Ed.2d 1081 (2007).7

"While legal conclusions can provide the framework of a complaint," neither legal conclusions nor conclusory statements are themselves sufficient, and such statements are not entitled to a presumption of truth. Iqbal, 556 U.S. at 679, 129 S.Ct. 1937. Iqbal and Twombly therefore prescribe a two-step process for evaluation of motions to dismiss. The court first identifies the non-conclusory factual allegations, and then determines whether these allegations, taken as true and construed in the light most favorable to the plaintiff, "plausibly give rise to an entitlement to relief." Iqbal, 556 U.S. at 679, 129 S.Ct. 1937.

"Plausibility," as it is used in Twombly and Iqbal, does not refer to the likelihood that a pleader will succeed in proving the allegations. Instead, it refers to whether the non-conclusory factual allegations, when assumed to be true, "allow[] the court to draw the reasonable inference that the defendant is liable for the misconduct alleged." Iqbal, 556 U.S. at 678, 129 S.Ct. 1937. "The plausibility standard is not akin to a `probability requirement,' but it asks for more than a sheer possibility that a defendant has acted unlawfully." Id. (quoting Twombly, 550 U.S. at 557, 127 S.Ct. 1955).8 A complaint may fail to show a right to relief either by lacking a cognizable legal theory or by lacking sufficient facts alleged under a cognizable legal theory. Balistreri v. Pacifica Police Dep't, 901 F.2d 696, 699 (9th Cir.1990).

III. ANALYSIS

A. Request for Judicial Notice

As set forth in its December 20, 2012 Order, the court previously took judicial notice of the following documents, and will do so again.

Plaintiffs object to the court taking judicial notice of the contents of these documents. The court is well aware of the limitations on its ability to accept the truth of matters asserted in the materials of which it takes judicial notice, and will proceed accordingly. See, generally, 21B Charles Alan Wright & Arthur Miller, Federal Practice and Procedure § 5106.4 ("Facts Judicially Noticeable; Indisputability — `Ascertainable Facts' — Court Records") (2d ed. 2012).

B. Allegations of ownership and control

Defendants dispute Plaintiffs' allegations as to corporate ownership and control. They deny that Lone Star owns Citimortgage, Trust, and Vericrest. They also deny that Citimortgage and Vericrest are owned by the same entity. (Vericrest Mot. Dismiss at 9 n. 4; Citi Mot. Dismiss at 8 n. 1.) In support of this position, the Vericrest Defendants request that the court take judicial notice of the following documents:

As to the first and fourth documents, the court will take judicial notice of the fact that the information relied upon by defendants was filed with the SEC and is available on the agency's website, but not the truth of the information itself. The filing entities produced this information, not the SEC. These entities are not "sources whose accuracy cannot reasonably be questioned." Fed.R.Evid. 201(b)(2). A case cited by the Vericrest Defendants in support of its request for judicial notice, Kramer v. Time Warner, 937 F.2d 767 (2nd Cir.1991), makes exactly this point. The Kramer court permitted judicial notice of certain SEC filings because they "are alleged to contain the various misrepresentations or omissions and are relevant not to prove the truth of their contents but only to determine what the documents stated." Id. at 774. In other words, filing something with the SEC doesn't make it true.

The court also declines to take judicial notice of the second document, which is essentially one private entity's (Standard & Poor's) description of another private entity (Vericrest). For this type of information, Standard & Poor's is not a source "whose accuracy cannot reasonably be questioned." Fed.R.Evid. 201(b).

To the extent that its contents were compiled by the Federal Reserve, the court can take judicial notice of the third document. But taken alone, this document has no bearing on Defendants' arguments as to ownership and control.

Therefore, at this time, the court will not take a position on whether Lone Star owns Citimortgage, Trust, and Vericrest, as this determination would require findings of fact only appropriate for a later stage of litigation. Plaintiff's allegations as to ownership and control will stand.11

C. First Cause of Action: Deceit

Plaintiffs plead three counts of deceit against Citimortgage, and one against Vericrest. Under California law, "[t]he elements of fraud, which gives rise to the tort action for deceit, are (a) misrepresentation (false representation, concealment, or nondisclosure); (b) knowledge of falsity (or `scienter'); (c) intent to defraud, i.e., to induce reliance; (d) justifiable reliance; and (e) resulting damage." Small v. Fritz Companies, Inc., 30 Cal.4th 167, 173, 132 Cal.Rptr.2d 490, 65 P.3d 1255 (2003) (quoting Lazar v. Superior Court, 12 Cal.4th 631, 638, 49 Cal.Rptr.2d 377, 909 P.2d 981 (1996)).

Justifiable reliance is often the most highly-contested of these elements. "To establish this element of fraud, plaintiffs must show (1) that they actually relied on the defendant's misrepresentations, and (2) that they were reasonable in doing so." OCM Principal Opportunities Fund v. CIBC World Markets Corp., 157 Cal.App.4th 835, 864, 68 Cal.Rptr.3d 828 (2007).

To show actual reliance, a plaintiff must "`establish a complete causal relationship' between the alleged misrepresentations and the harm claimed to have resulted therefrom." Mirkin v. Wasserman (1993) 5 Cal.4th 1082, 1092, 23 Cal.Rptr.2d 101, 858 P.2d 568 (1993) (quoting Garcia v. Superior Court, 50 Cal.3d 728, 737, 268 Cal.Rptr. 779, 789 P.2d 960 (1990)). "[R]eliance upon the truth of the fraudulent misrepresentation [need not] be the sole or even the predominant or decisive factor in influencing [plaintiff's] conduct.... It is enough that the representation has ... been a substantial factor, in influencing his decision." Engalla v. Permanente Med. Grp., 15 Cal.4th 951, 976-7, 64 Cal.Rptr.2d 843, 938 P.2d 903 (1997) (quoting Restatement (Second) of Torts § 546).

Reasonableness of reliance on the alleged misrepresentation is demonstrated if "circumstances were such to make it reasonable for the plaintiff to accept the defendant's statements without an independent inquiry or investigation. [Reasonableness] is judged by reference to the plaintiff's knowledge and experience." OCM Principal Opportunities Fund, 157 Cal.App.4th at 864, 68 Cal.Rptr.3d 828 (internal quotations and citations omitted).

Federal pleading standards require a party alleging fraud to "state with particularity the circumstances constituting fraud...." Fed.R.Civ.P. 9(b). The Ninth Circuit has elaborated on this standard as follows:

Moore v. Kayport Package Exp., Inc., 885 F.2d 531, 540 (9th Cir.1989) (internal quotations and citations omitted).

1. Count One: Intentional Misrepresentation (against Citimortgage)

Plaintiffs' Count One alleges deceit by Citimortgage.

As addressed in greater detail in the discussion of promissory estoppel below, Plaintiffs have adequately alleged a misrepresentation. Specifically, they allege that if they submitted all of the requested documents and made timely payments to Citimortgage under the First TPP, then Citimortgage would consider them for a permanent loan modification.

Plaintiffs have also adequately pled, on information and belief, Citimortgage's knowledge of falsity and intent to defraud, as follows:

Plaintiff's allegations with regard to the element of damages must be examined with care. Plaintiffs claim that they "originally became delinquent on their mortgage payments shortly before seeking the loan modification as a result of the termination of a contract that produced the majority of their self-employment income. During the months that they were spending dozens of hours on the telephone trying to make progress with their loan modification, they could have been spending these same hours obtaining new contracts to replace their lost income." (SAC ¶ 185.) While "one may recover compensation for time and effort expended in reliance on a defendant's misrepresentation," Block v. Tobin, 45 Cal.App.3d 214, 220, 119 Cal.Rptr. 288 (1975), "[i]f the existence — and not the amount — of damages alleged in a fraud pleading is too remote, speculative or uncertain, then the pleading cannot state a claim for relief." Small, 30 Cal.4th at 202, 132 Cal.Rptr.2d 490, 65 P.3d 1255. Moreover, "[t]he harm suffered must be one which the defendant must reasonably have contemplated when making fraudulent statements." O'Hara v. Western Seven Trees Corp., 75 Cal.App.3d 798, 142 Cal.Rptr. 487 (1977). While plaintiffs' allegations regarding potentially-lost contracts appears to be too speculative to support a claim, the allegations do demonstrate that Citimortgage forced plaintiffs to expend fruitless hours attempting to satisfy demands that apparently could never be satisfied. These hours fruitlessly expended appear to be a compensable injury.

In addition, Plaintiffs have pled sufficient other damages to support their claim. They allege that "they did not take other actions that they would have otherwise taken to save their home from foreclosure but for [Citimortgage's] promises ... [such as] not filing for bankruptcy protection at a time and in a manner when they would have been able to retain their home without the onus of an unmanageable Chapter 13 repayment plan." (SAC ¶ 161.) At least one California Court of Appeals has held that a misrepresentation which causes a party to forego taking legal action to stop a foreclosure sale, such as retaining an attorney, is sufficient to state a claim for damages for fraud and negligent misrepresentation. See West v. JPMorgan Chase Bank, N.A., 214 Cal.App.4th 780, 795, 154 Cal.Rptr.3d 285 (2013).

The court is also of the view that Plaintiffs' four trial payments may also constitute damages. Some courts have held that such payments are not damages because borrowers are simply paying on debts they already owe. See, e.g., West, 214 Cal. App.4th at 795, 154 Cal.Rptr.3d 285 ("As [defendant] argues, [plaintiff] already owed the mortgage payments and was obligated to make them notwithstanding the alleged misrepresentations"). The court disagrees. As the previous Order in this action provides, "Considering that many borrowers seeking loan modifications are in strained financial circumstances and are desperate to retain ownership of their homes, to hold that lenders may arbitrarily deny permanent loan modifications despite borrowers' good-faith compliance with the TPP would arguably invite those lenders to extract what little money these borrowers have left and then foreclose on their homes." (ECF No. 40 at 18 n. 13.)12 Plaintiffs had already breached their contract by failing to make their loan payments. There is no indication that they would have made the four payments unless they were enticed to do so by Citimortgage's misrepresentation. The existence of a debt does not license a creditor to use misrepresentations to collect payments that would not otherwise have been made.

Finally, plaintiffs have adequately alleged justifiable reliance on Citimortgage's misrepresentations. These misrepresentations appear to have been the sole factor in inducing Plaintiffs to make the trial payments. And, based on Plaintiffs' allegations, the misrepresentations were a substantial factor in causing Plaintiffs to delay seeking bankruptcy protection. Therefore, Plaintiffs have satisfactorily pled actual reliance. As for the reasonableness of this reliance, Plaintiffs allege that Citimortgage "was the servicer of the Subject Loan and made it clear through its numerous written correspondence [sic] that it had the ability and authority to approve loan modifications with borrowers such as Plaintiffs." (SAC ¶ 184.) Accordingly, given Plaintiffs' knowledge and experience, it was reasonable for them to accept Citimortgage's representation "without an independent inquiry or investigation." OCM Principal Opportunities Fund, 157 Cal.App.4th at 864, 68 Cal.Rptr.3d 828.

The court therefore concludes that the facts as alleged are sufficient to support Plaintiffs' Count One for deceit.

2. Count Two: Intentional Misrepresentation (against Citimortgage)

Plaintiffs' Count Two also alleges deceit by Citimortgage.

Plaintiffs have adequately pled facts supporting the following alleged misrepresentations: that between late July 2010 and October 29, 2010, Citimortgage represented that "1) it would honestly ... review Plaintiffs' second HAMP modification application; 2) the complete application package had been submitted to the underwriters for final review and approval; and 3) the application was under review." (SAC ¶ 200.)

Plaintiffs have also adequately pled, on information and belief, Citimortgage's knowledge of falsity and intent to defraud, as follows:

Plaintiffs have adequately pled damages in connection with these misrepresentations. They allege that they "would have had those dozens and dozens of wasted hours [spent following up on the status of their loan modification application] available for them to work on their new self-employment contracts to rebuild their income." (SAC ¶ 203.) While it may be speculative that they would have obtained other contracts, the hours fruitlessly expended appear to be a compensable injury.

Finally, Plaintiffs adequately plead their justifiable reliance on Citimortgage's misrepresentations, which appear to have been the sole factor in inducing Plaintiffs to follow up with Citimortgage regarding the status of their loan modification application. The reasonableness of this reliance is also adequately alleged, as Plaintiffs write that "[t]hey had no reason to believe that [Citimortgage] was not going to be more careful and more forthcoming with the second [loan modification] application." (SAC ¶ 202.)

Accordingly, Plaintiffs' Count Two will not be dismissed.

3. Count Three: Intentional Misrepresentation (against Citimortgage)

Plaintiffs' Count Three essentially rests on misrepresentations made by Citimortgage during the November 2010-February 2011 period, which led Plaintiffs to sell their car at a loss and to make an initial payment pursuant to the Second TPP.

Plaintiffs have adequately alleged the following misrepresentations:

Plaintiffs allege on information and belief that Citimortgage made these representations with knowledge of their falsity and an intent to defraud. (SAC ¶ 211, 215.) At the pleading stage, Plaintiffs cannot be expected to have further knowledge of what took place within Citimortgage. As such, Rule 9's pleading requirements have been satisfied as to these elements of the claim. Moore, 885 F.2d at 540.

Plaintiffs have adequately alleged damages stemming from Citimortgage's misrepresentations: the sale of their car (SAC ¶ 98), the trial payment they sent to Citimortgage (SAC ¶ 135), and their failure "to take other actions that they would otherwise have taken to save their home from foreclosure but for [Citimortgage's] promises ... [such as] not filing for bankruptcy protection at a time and in a manner when they would have been able to retain their home without the onus of an unmanageable Chapter 13 repayment plan." (SAC ¶ 161.)

Finally, Plaintiffs have adequately alleged their justifiable reliance on Cotell's and Citimortgage's misrepresentations. (SAC ¶¶ 98, 135, 159, 217.) It appears that Cotell's misrepresentation was the sole factor inducing Plaintiffs to sell their car, and the Second TPP appears to have been the sole factor in inducing them to mail in a trial payment. These misrepresentations also appear to have been a substantial factor in causing Plaintiffs to delay seeking bankruptcy protection. Therefore, Plaintiffs have adequately pled actual reliance. This reliance was ultimately reasonable, as, given their knowledge and experience, it was reasonable for them to accept Cotell's and Citimortgage's representations "without an independent inquiry or investigation." OCM Principal Opportunities Fund, 157 Cal.App.4th at 864, 68 Cal.Rptr.3d 828.

Accordingly, Plaintiffs have sufficiently pled their Count Three for deceit.

4. Count Four: Intentional Misrepresentation (against Vericrest)

Plaintiffs' Count Four, unlike the previous three, is alleged against Vericrest. The only misrepresentation by Vericrest that appears to have induced Plaintiffs' reliance is the following: "On March 25, 2011, Plaintiffs again spoke with Charles at Vericrest. Charles informed Plaintiffs that their account should have been noted as a HAMP modification. Charles provided Plaintiffs with an address to overnight their next trial plan payment." (SAC ¶ 142.) Plaintiffs submitted this payment; ten days later, it was returned for "insufficient funds to cure default." (SAC ¶¶ 143, 146.) Given the short time interval, and the fact that Vericrest did not keep their trial payment, it does not appear that Plaintiffs suffered damages as a result of Vericrest's misrepresentation. They therefore fail to state a claim for deceit against defendant Vericrest.

In sum, the court will deny Defendants' motion to dismiss the first three counts of Plaintiffs' first cause of action, but will grant the motion as to the fourth count.

D. Second Cause of Action: Civil Conspiracy

Plaintiffs allege that defendants Citimortgage, Vericrest, Lone Star, and Trust conspired to defraud them.

The elements of a cause of action for civil conspiracy in California are the formation and operation of the conspiracy, wrongful conduct in furtherance of the conspiracy, and damage resulting to the plaintiff from an act or acts done in furtherance of the common design. See Applied Equip. Corp. v. Litton Saudi Arabia Ltd., 7 Cal.4th 503, 511, 28 Cal.Rptr.2d 475, 869 P.2d 454 (1994). Civil conspiracy is not an independent tort, but rather a means to impose liability on those who share a common plan with accused tortfeasors. Id. at 510-11, 28 Cal.Rptr.2d 475, 869 P.2d 454.

Of course, the victims of a conspiracy rarely can demonstrate by direct evidence the existence of a conspiracy. A conspiracy can only be inferred from other facts. Here, the unexplained conduct of each of the Defendants and the relationship between them, resulting in the Plaintiffs' losses, may be sufficient for a trier of fact to find a conspiracy — one that resulted in Plaintiffs' injury.

Accordingly, the motion to dismiss this cause of action is denied.

E. Third Cause of Action: Promissory Estoppel (against Citimortgage and Lone Star)

Plaintiff's third cause of action, for promissory estoppel, is based on the First TPP.

Under California law, "[a] promise which the promisor should reasonably expect to induce action or forbearance on the part of the promisee or a third person and which does induce such action or forbearance is binding if injustice can be avoided only by enforcement of the promise." Kajima/Ray Wilson v. Los Angeles Cnty. Metro. Transp. Auth., 23 Cal.4th 305, 310, 96 Cal.Rptr.2d 747, 1 P.3d 63 (2000). "Promissory estoppel is a doctrine which employs equitable principles to satisfy the requirement that consideration must be given in exchange for the promise sought to be enforced." Id. The elements of a promissory estoppel claim are: (1) a promise that is clear and unambiguous in its terms, (2) reliance on the promise by the party to whom the promise is made (3) that is reasonable and foreseeable, and (4) injury to the party asserting estoppel due to his or her reliance. Laks v. Coast Fed. Sav. & Loan Assn., 60 Cal.App.3d 885, 890-91, 131 Cal.Rptr. 836 (1976).

As discussed at length in the December 20, 2012 Order, the First TPP "sets out various conditions that must be fulfilled before the lender is obligated to provide a permanent loan modification ... the implication is that upon satisfaction of those conditions, the lender will (and must) provide the borrower with a permanent loan modification agreement." (Order 17:4-9) (quoting Gaudin v. Saxon Mortg. Services, Inc., 820 F.Supp.2d 1051, 1053 (N.D.Cal.2011) (Seeborg, J.) ("Gaudin I)"). Citimortgage relies on Lucia v. Wells Fargo Bank, N.A., 798 F.Supp.2d 1059, 1070 (N.D.Cal.2011), and its progeny for the proposition that TPPs do not contain clear promises to modify borrowers' loans. The court has already discussed its disagreement with Lucia in the December 20, 2012 Order; as the Ninth Circuit still has yet to rule on Lucia's correctness, I remain of the view that, assuming the borrower satisfies the requirements therein, the TPP constitutes an enforceable agreement to permanently modify a mortgage.13

A subtle distinction must be drawn here, between Citimortgage's obligation to consider Plaintiffs' application for a loan modification in good faith, and its obligation to actually grant the Plaintiffs a loan modification. Let us begin with the relevant language in the First TPP:

Some courts have treated the language providing that "the Plan will not take effect unless and until both I and the Lender sign it, and the Lender provides me with a copy of this Plan" as dispositive: specifically, that there is no binding offer unless and until the borrower receives a countersigned copy of the TPP.14 See, e.g., Brinson v. Bank of America, N.A., No. 3:12-CV-00169, 2013 WL 147835, 2013 U.S. Dist. LEXIS 6441 (D.Alaska Jan. 13, 2013) (holding that no claim was stated for breach of contract where plaintiff failed to allege receipt of a signed copy of TPP from defendant). I must respectfully disagree, for to do so would elevate form over substance and render illusory the promise to provide the borrower with a Modification Agreement "if [the borrower is] in compliance with [the TPP] and [the borrower's] representations in Section 1 continue to be true in all material respects." (SAC Ex. 6.)

Nevertheless, the court cannot go so far as to say that the First TPP promises that merely making the trial payments and submitting the requested documentation obligates Citimortgage to approve a loan modification. The First TPP provides, "I further understand and agree that the Lender will not be obligated or bound to make any modification of the Loan Documents if the lender determines that I do not qualify." Presumably, if Plaintiffs' income was too low or too high, or some other HAMP condition was not met, then no modification would have been forthcoming. This view is in keeping with Judge Seeborg's in Gaudin I, where, despite finding that a HAMP TPP gave rise to an enforceable contract, he dismissed the plaintiff's breach of contract claim without prejudice because "while [she] has alleged that she complied with all of her affirmative obligations under the [TPP] to provide requested documentation and to make timely payments at the trial period rate, she has not alleged that all of the conditions under which [defendant] might be obligated to provide her a lender-executed permanent modification agreement were actually satisfied." 820 F.Supp.2d at 1054. Subsequently, after the plaintiff amended her complaint to allege (on information and belief) that she had satisfied the conditions for a permanent modification under the TPP, Judge Seeborg allowed the plaintiff's claim to proceed. See Gaudin v. Saxon Mortg. Services, Inc., No. C 11-1663, 2011 WL 5825144, 2011 U.S. Dist. LEXIS 132957 (N.D.Cal. Nov. 17, 2011) ("Gaudin II"). Here, as in Gaudin I, Plaintiffs have failed to allege that they satisfied all of the conditions for a loan modification under the First TPP.

But the First TPP did obligate Citimortgage to consider Plaintiffs' application in good faith, and Plaintiffs have alleged as much:

Plaintiffs have also satisfactorily pled Citimortgage's failure to consider their application in good faith, alleging, "The truth was that CITI would not and did not honestly or in good faith review or consider Plaintiff[`]s application for loan modification." (SAC ¶ 183.) This allegation is supported by Plaintiffs' receipt of a letter from Citimortgage denying them a loan modification under the First TPP because they had failed to provide requested documents (SAC ¶ 70), even though they had in fact submitted every document they were asked to.

In sum, Plaintiffs have adequately pled Citimortgage's promise to consider in good faith their application for a loan modification under the First TPP. The requirement under California law that a promise be "clear and unambiguous", Laks, 60 Cal.App.3d at 890, 131 Cal.Rptr. 836, is satisfied, as Citimortgage was required to comply with HAMP guidelines in considering Plaintiffs' application. See Sutcliffe v. Wells Fargo Bank, N.A., 283 F.R.D. 533, 552 (N.D.Cal.2012) ("Because Wells Fargo was required to comply with HAMP guidelines in determining the terms of repayment under a modification agreement, the Court concludes, at least at the pleading stage, that the terms of the TPP are sufficiently definite to support the existence of a contract"); see also Lazo v. Bank of America, N.A., No. C 12-00762, 2012 WL 1831577 at *6, 2012 U.S. Dist. LEXIS 69979 at *18 (N.D.Cal. May 18, 2012) (finding that, in the non-HAMP context, there were "no guidelines for the parties to use to determine the essential terms of a permanent loan modification. And without these essential terms or a way to derive them, Plaintiffs have not alleged the existence of a sufficiently definite, and thus enforceable, contract that requires BANA to permanently modify their loan").

As for the remaining elements of a promissory estoppel claim, Plaintiffs have sufficiently alleged that they relied on Citimortgage's promise by tendering four trial payments of $1667 and submitting the requested documentation. Their reliance was entirely reasonable and foreseeable. Plaintiffs have alleged that they were injured in that they made trial payments that they would not otherwise have made, delayed in filing for Chapter 13 bankruptcy protection, and were ultimately foreclosed on. Accordingly, Plaintiffs appear to have sufficiently alleged a promissory estoppel claim against Citimortgage based on the First TPP.

However, Plaintiffs fail to adequately plead a claim for promissory estoppel against Lone Star and Trust. There is no allegation of either entity's independent involvement in making the promise embodied in the First TPP, other than conclusory allegations that, e.g., "Defendants Lone Star and Trust are responsible for the actions of the Servicer of the Loan, including Citi and Vericrest." (SAC ¶ 153.) While Plaintiffs have pled that Lone Star owns Citimortgage, standing alone, this allegation is not enough to hold Lone Star liable for Citimortgage's acts. As pled, the SAC lacks "sufficient facts alleged under a cognizable legal theory" on which to proceed against Lone Star or Trust under a promissory estoppel theory. Balistreri, 901 F.2d at 699 (9th Cir.1990).

Accordingly, the court will deny the motion to dismiss Plaintiffs' third cause of action against Citimortgage, and grant the motion as to Lone Star and Trust.

F. Fourth Cause of Action: Promissory Estoppel (against Citimortgage and Trust)

Plaintiff's fourth cause of action, for promissory estoppel, is based on a letter, dated February 2, 2011, that they received from Citimortgage. It provides in pertinent part:

1st payment: $1,687.60 by 3/1/11
2nd payment: $1,687.60 by 4/1/11
3rd payment: $1,687.60 by 5/1/11

The letter goes on to provide that "[o]nce you make all of your trial period payments on time, we will send you a modification agreement detailing the terms of the modified loan." (Id.)

Again, this promise seems sufficiently clear and unambiguous. Plaintiffs relied on Citimortgage's promise by making a first trial payment of $1,687.6015 and submitting the requested documentation.16 Plaintiffs' reliance was entirely reasonable and foreseeable. Plaintiffs have alleged that they were injured by the loss of the funds tendered and their lost earnings for the time spent following up on the status of their loan modification application. Accordingly, Plaintiffs appear to have sufficiently alleged a promissory estoppel claim against Citimortgage based on the Second TPP.

Nevertheless, Plaintiffs fail to adequately plead a claim for promissory estoppel against Trust, as there is no independent allegation of Trust's involvement in making the promise embodied in the Second TPP. As pled, the SAC lacks "sufficient facts alleged under a cognizable legal theory" on which to proceed against Trust under a promissory estoppel theory. Balistreri, 901 F.2d at 699 (9th Cir.1990).

Accordingly, the court will deny the motion to dismiss Plaintiffs' fourth cause of action against Citimortgage, and grant the motion as to Trust.

G. Fifth Cause of Action: Breach of Contract

Plaintiffs fifth cause of action, for breach of contract, is alleged against Citimortgage, Lone Star, and Trust.

The elements of a breach of contract claim are: (1) the existence of the contract, (2) plaintiff's performance or excuse for nonperformance, (3) defendant's breach, and (4) the resulting damages to the plaintiff. Oasis West Realty, LLC v. Goldman, 51 Cal.4th 811, 821, 124 Cal.Rptr.3d 256, 250 P.3d 1115 (2011).

Plaintiffs contend that a printout of a webpage entitled "Your Mortgage Modification" (SAC Ex. 7) is a written contract. The printout reads, "Your request for lower mortgage payments is approved. Expect your mortgage solution package within the next 5-7 business days." Under the heading "Modification Details," it lists "Current" and "Proposed" payment terms. It also provides, "The final modification may vary depending upon the review and verification of the financial documentation you had provided and other restrictions."

The webpage printout is not a contract. Under California law:

Bustamante v. Intuit, Inc., 141 Cal.App.4th 199, 209, 45 Cal.Rptr.3d 692 (2006) (internal quotations, citations, and punctuation omitted). The requisite definiteness is lacking, as the payment terms are merely "proposed," and essential terms such as payment due dates are omitted.

As they have failed to adequately allege the existence of a contract, Plaintiffs' claim for breach of contract must be dismissed.

H. Sixth Cause of Action: Breach of Covenant of Good Faith & Fair Dealing

Plaintiffs' sixth cause of action is for breach of the covenant of good faith & fair dealing. "There is an implied covenant of good faith and fair dealing in every contract that neither party will do anything which will injure the right of the other to receive the benefits of the agreement." Comunale v. Traders & General Ins. Co., 50 Cal.2d 654, 658, 328 P.2d 198 (1958). Plaintiffs' claim rests on the assertion that the webpage printout attached as Exhibit 7 is a contract. As discussed above, it is not. Accordingly, the court will dismiss this cause of action.

I. Seventh Cause of Action: Bad Faith Denial of Contract

Plaintiffs' seventh cause of action, for bad faith denial of contract, is also premised on the allegation that the webpage printout attached as Exhibit 7 is a contract. As it is not, this cause of action must be dismissed.17

J. Eighth Cause of Action: Wrongful Foreclosure

Plaintiffs' eighth cause of action, for wrongful foreclosure, is alleged against Citimortgage, C.R. Title, Trust, and Lone Star. "California recognizes a cause of action for wrongful foreclosure under equitable principles." Barroso v. Ocwen Loan Servicing, LLC, 208 Cal.App.4th 1001, 1016, 146 Cal.Rptr.3d 90 (2012).

Plaintiffs' basis for alleging wrongful foreclosure is that Lone Star was both the holder of the promissory note and the beneficiary under the Deed of Trust after July 2005. (SAC ¶¶ 145, 153.)

Cal. Civ.Code §§ 2924 et seq. govern non-judicial foreclosures pursuant to a deed of trust. Plaintiffs allege that the named defendants violated Cal. Civ.Code § 2924(a), which reads in pertinent part:

A brief review of the relevant instruments and Plaintiffs' allegations will be helpful in better understanding this claim:

Plaintiffs specifically allege that "MERS did not have authority from the beneficiary under the deed of trust or the holder of the note to assign the interest in the note and deed of trust to [Citimortgage.]" (SAC ¶ 302.) Accordingly, they allege that the foreclosure and sale of their home was unlawful, as MERS, rather than Lone Star, assigned the Deed of Trust to Citimortgage, which in turn substituted C.R. Title as the Trustee under the Deed of Trust, which in turn issued the Notice of Default, Notice of Trustee's Sale, and Trustee's Deed Upon Sale. (SAC ¶¶ 312, 313.) These facts plausibly state a cause of action for wrongful foreclosure, at least against Citimortgage, C.R. Title, and Trust.19

K. Ninth Cause of Action: Cal. Bus. & Prof.Code § 17200

California's Unfair Competition Law, Cal. Bus. & Prof.Code § 17200 ("UCL") proscribes "unlawful, unfair, or fraudulent business acts and practices." Plaintiffs' UCL claim is alleged against all Defendants.

As discussed above, Plaintiffs have pled a cognizable claim for deceit against Citimortgage. Accordingly, Plaintiffs may proceed with their UCL claim against Citimortgage.

As Plaintiffs have also pled a cognizable claim for wrongful foreclosure against Citimortgage, C.R. Title, and Trust, they may proceed with their UCL claim against these defendants.

IV. CONCLUSION

In their opposition, Plaintiffs "acknowledge that, upon further review, the factual allegations in the SAC might be somewhat confusing, and are capable of being redrafted to eliminate any such. Therefore, if the judge believes that this cause of action [for wrongful foreclosure] is unclear in anyway [sic], Plaintiffs request leave to amend to clarify the allegations." (Opp. to Citi Mot. Dismiss 14:25-15:1.) But, as the court made clear in its December 20, 2012 Order, "[i]f Plaintiffs file an amended complaint, they are directed to plead with the requisite specificity, as it is exceedingly unlikely that the court will grant them leave to amend another deficient complaint." (Order at 21, ECF No. 40.) Further, Defendants had collectively filed four motions to dismiss by the time Plaintiffs drafted the operative complaint. Finally, Plaintiffs' counsel, John Sargetis, has pled a cause of action for wrongful foreclosure in at least five other cases in this judicial district.20 These cases also include causes of action for deceit, conspiracy, promissory estoppel, breach of contract, and violations of the UCL. By now, the pleading standards for these causes of action should be abundantly clear. The court will not grant Plaintiffs further leave to amend to cure their deficient pleading.

The court is also concerned by Plaintiffs' overpleading in response to the court's December 20, 2012 Order. The primary pleading defect identified in that Order was Plaintiffs' repeated use of "the generic term `Defendants' to refer to the party allegedly acting ... [which made it] impossible for the court (and, more than likely, the individual defendants) to determine which defendant is alleged to have done what." (Id. at 19.) Rather than merely amend the First Amended Complaint to more clearly delineate the responsible defendants, Plaintiffs instead more than doubled the complaint's length (from 31 pages to 64 pages) to include a host of completely unnecessary allegations. Wading through this lengthy complaint was a significant drain on the court's resources. And, as demonstrated in the faulty pleading of their claim for wrongful foreclosure, Plaintiffs' verbosity ultimately limited their ability to proceed against defendant Lone Star. Rather than risk a repeat of this scenario, the court will limit the number of pages that Plaintiffs may include in their Third Amended Complaint.

Accordingly, the court hereby orders as follows:

IT IS SO ORDERED.