WILLIAM B. SHUBB, District Judge.
Plaintiff brought this action under the Fair Debt Collection Practices Act ("FDCPA"), 15 U.S.C. §§ 1692-1692p, and California's Rosenthal Fair Debt Collection Practices Act ("RFDCPA"), Cal. Civ. Code §§ 1788-1788.32, based on two phone calls she received from defendant Rash Curtis & Associates. Pursuant to Federal Rule of Civil Procedure 56, defendant now moves for summary judgment on all of plaintiff's claims.
The limited facts giving rise to plaintiff's FDCPA and RFDCPA claims are essentially undisputed. Defendant is a debt collection agency and was assigned to collect a number of debts owed by plaintiff's son. (Keith Decl. ¶ 3 (Docket No. 10-4).) At approximately 10:00 a.m. on February 25, 2015, defendant placed an automated call to plaintiff's home number regarding that debt. (
Plaintiff initiated this action against defendant in state court, and defendant removed it to this court on the basis of federal question jurisdiction. In her Complaint, plaintiff alleges claims for violations of the FDCPA and RFDCPA. She specifically alleges that defendant violated subsections 1692c(a)(1), 1692d, 1692d(5), 1692e(2)(A), 1692e(10), 1692f, and 1692f(1) of the FDCPA and subsections 1788.11(d) and 1788.11(e) of the RFDCPA. (Compl. ¶ 11.) Defendant now moves for summary judgment on all of plaintiff's claims pursuant to Rule 56.
Summary judgment is proper "if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." Fed. R. Civ. P. 56(a). A material fact is one that could affect the outcome of the suit, and a genuine issue is one that could permit a reasonable jury to enter a verdict in the non-moving party's favor.
Once the moving party meets its initial burden, the burden shifts to the non-moving party to "designate `specific facts showing that there is a genuine issue for trial.'"
In deciding a summary judgment motion, the court must view the evidence in the light most favorable to the non-moving party and draw all justifiable inferences in its favor.
In 1977, Congress enacted the FDCPA "to eliminate abusive debt collection practices by debt collectors, to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged, and to promote consistent State action to protect consumers against debt collection abuses." 15 U.S.C. § 1692(e). The Act establishes a nonexclusive list of unlawful debt collection practices and provides for public and private remedies.
Subsection 1692c(a)(1) generally prohibits a debt collector from communicating with a "consumer in connection with the collection of any debt . . . at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer."
Here, it is undisputed that plaintiff was not obligated to pay any debt and that defendant telephoned her home only in an effort to collect debts her son owed, and plaintiff conceded at oral argument that her son was not a minor. Although plaintiff cites several cases recognizing FDCPA claims by non-debtors, those claims were for violations of other subsections of the FDCPA that are not limited to "consumers." (
Plaintiff has also failed to put forth evidence from which a reasonable jury could find that telephone calls to a home at 10:00 a.m. or 6:00 p.m. are "at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer." 15 U.S.C. § 1692c(a)(1). Subsection 1692c(a)(1) in fact contemplates calls at those times, providing that "a debt collector shall assume that the convenient time for communicating with a consumer is after 8 o'clock antemeridian and before 9 o'clock postmeridian, local time at the consumer's location."
Accordingly, because § 1692c is limited to "consumers," the court must grant defendant's motion for summary judgment on plaintiff's FDCPA claim based on § 1692c(a)(1).
Subsection 1692d generally prohibits a debt collector from "engag[ing] in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt," and subsection 1692d(5) specifically provides that "[c]ausing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number" violates § 1692d.
While the FDCPA is generally a strict liability statute, "Congress took care to require an element of knowledge or intent in certain portions of the FDCPA where it deemed such a requirement necessary," such as § 1692d(5).
Even pretending that a reasonable jury could find that two telephone calls are sufficiently repetitive and continuous so as to annoy, abuse, or harass a person, the undisputed evidence is that defendant removed plaintiff's number from its file after she requested it to cease calling her and the second call was inadvertently placed before the automated dialer system was updated that night. Based on this evidence, a reasonable jury could not find that defendant placed the second phone call "with intent to annoy, abuse, or harass," 15 U.S.C. § 1692d(5).
Nor could a reasonable jury find that the "natural consequence" of the two telephone calls in this case "is to harass, oppress, or abuse any person" as required for an FDCPA claim based solely on the general prohibition of § 1692d. "[C]laims under § 1692d should be viewed from the perspective of a consumer whose circumstances makes him relatively more susceptible to harassment, oppression, or abuse."
It is undisputed that defendant placed only two calls to plaintiff that were eight hours apart. The only evidence even weighing slightly in favor of plaintiff's claim is that she had instructed defendant not to call her again between the two calls. After plaintiff sent defendant the email requesting it not to call her again, defendant responded nine minutes later with a professional email that was responsive to her request: "Good Morning, Your request will be processed accordingly, have a great day. Thank you, Client Services." (Reddin Decl. Ex. A.) As the evidence reveals, the request required an overnight update of the automated dialer system to "process" plaintiff's request. When plaintiff informed the representative on the second call that she had already instructed defendant to cease calling her, plaintiff does not indicate that the representative did anything but honor her request and terminate the call. There is simply no evidence from which a reasonable jury could find that defendant was anything but professional in its communications with plaintiff or that it threatened or attempted to force plaintiff to remain on a call.
In arguing that defendant's conduct is sufficient to create a triable issue of fact as to harassment under § 1692d, plaintiff relies primarily on
In
The remaining cases plaintiff relies on are just as easily distinguished from the two calls placed in this case.
Because no reasonable jury could find that the "natural consequence" of the two non-threatening phone calls in this case would be to "harass, oppress, or abuse any person" or that defendant placed the calls with the intent to "annoy, abuse, or harass" plaintiff, the court must grant defendant's motion for summary judgment on her FDCPA claim based on § 1692d and § 1692d(5).
Section 1692e prohibits a debt collector from "us[ing] any false, deceptive, or misleading representation or means in connection with the collection of any debt." 15 U.S.C. § 1692e. A debt collector can violate this subsection by falsely representing "the character, amount, or legal status of any debt,"
In her affidavit, plaintiff states that the first call was "automated" and was "seeking to collect a debt from someone else." (Reddin Decl. ¶ 4.) As to the second call, she states only that it was from a "live person," but does not even suggest that the caller sought to collect a debt from her or made any false representations about the debt her son owed. (
Section 1692f prohibits a debt collector from using "unfair or unconscionable means to collect or attempt to collect any debt," which includes "[t]he collection of any amount (including any interest, fee, charge, or expense incidental to the principal obligation) unless such amount is expressly authorized by the agreement creating the debt or permitted by law." 15 U.S.C. § 1692f(1).
Similar to the alleged violations of § 1692e, plaintiff neither explains nor offers evidence supporting such violations in her opposition to defendant's motion for summary judgment. The undisputed evidence is that defendant was attempting to collect a debt from plaintiff's son and never attempted to or actually collected any debt or fee from plaintiff. The court must therefore grant defendant's motion for summary judgment on plaintiff's FDCPA claims based on violations of § 1692f and § 1692f(1).
Under the RFDCPA, "every debt collector collecting or attempting to collect a consumer debt shall comply with the provisions of Sections 1692b to 1692j, inclusive, of, and shall be subject to the remedies in Section 1692k of, Title 15 of the United States Code." Cal. Civ. Code § 1788.17. The parties agree that plaintiff's RFDCPA claim survives summary judgment only if the court finds a disputed issue of material fact on her FDCPA claim. (
IT IS THEREFORE ORDERED that defendant's motion for summary judgment be, and the same hereby is, GRANTED.