MAXINE M. CHESNEY, District Judge.
Before the Court is plaintiffs' Motion for Partial Summary Judgment, filed March 19, 2010. Defendants HSBC Mortgage Corporation (USA) and HSBC Bank USA, N.A. (collectively, "HSBC") have filed opposition, to which plaintiffs have replied. The matter came on regularly for hearing on April 23, 2010. Matthew C. Helland and Paul J. Lukas of Nichols Kaster LLP appeared on behalf of plaintiffs. George J. Tichy, Michelle R. Barrett, and Rachelle L. Wills appeared on behalf of HSBC. Having read and considered the papers filed in support of and in opposition to the motion, and the arguments of counsel, the Court rules as follows.
In the operative complaint, the revised Second Amended Complaint ("SAC"), filed September 9, 2008, the four named plaintiffs, each of whom was employed by HSBC as a loan officer, allege that HSBC improperly classified them as exempt from the Federal Labor Standards Act ("FLSA"), and, consequently, violated the FLSA by failing to pay them overtime compensation. By order filed March 19, 2008, 2008 WL 753889, the Court granted plaintiffs' motion for an order conditionally certifying, for purposes of the FLSA, a class of persons who, as of May 7, 2004, had been employed by HSBC as loan officers within the United States. Notice of the instant action was subsequently provided to the class, and, to date, 120 class members, by filing consent forms, have joined the instant action as plaintiffs.
Rule 56 of the Federal Rules of Civil Procedure provides that a court may grant summary judgment "if the pleadings, the discovery and disclosure materials on file, and any affidavits show that there is no genuine issue as to any material fact and that the movant is entitled to judgment as a matter of law." See Fed.R.Civ.P. 56(c).
The Supreme Court's 1986 "trilogy" of Celotex Corp. v. Catrett, 477 U.S. 317, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986),
By the instant motion, plaintiffs seek summary adjudication as to four of HSBC's affirmative defenses and as to two issues pertaining to damages.
The FLSA requires an employer to pay overtime compensation to employees who work more than forty hours per week. See 29 U.S.C. § 207(a)(1). The overtime provisions of the FLSA, however, do not apply to "any employee employed ... in the capacity of outside salesman." See 29 U.S.C. § 213(a)(1). An "employee employed in the capacity of outside salesman" is an employee whose "primary duty" is "making sales within the meaning of [29 U.S.C. § 203(k)]"
"The phrase `customarily and regularly' means a frequency that must be greater than occasional but which, of course, may be less than constant. Tasks or work performed `customarily and regularly' include work normally and recurrently performed every workweek; it does not include isolated or one-time tasks." See 29 C.F.R. § 541.701; Schmidt v. Eagle Waste & Recycling, Inc., 598 F.Supp.2d 928, 936-37 (W.D.Wis.2009) (holding "customarily and regularly" may be less than majority of time).
The phrase "employer's place or places of business" is addressed in a regulation titled "Away From Employer's Place of Business":
See 29 C.F.R. § 541.502.
A separate regulation clarifies that "promotional work that is actually performed incidental to and in conjunction with an employee's own outside sales or solicitations is exempt work." 29 C.F.R. § 541.503(a); see, e.g., Schmidt, 598 F.Supp.2d at 936 (holding "designing marketing and promotional materials," "attend[ing] local Chamber of Commerce meetings and social functions," and "resolving account or service disputes" of existing customers constituted exempt work, where such work "benefit[ted] [plaintiff's] sales activities" occurring outside of fixed site).
Read together, the above regulations provide that where an employee's primary duty is sales, the employee is properly classified as an "outside sales employee" if the employee performs such primary duty away from a fixed site, and performs such duty, including any promotional work incidental to the employee's outside sales or solicitations, on a greater than occasional basis. See, e.g., Olivo v. GMAC Mortgage Corp., 374 F.Supp.2d 545, 550-51 (E.D.Mich.2004) (finding loan officers were outside salespersons where defendant's evidence established "loan officers work[ed] primarily outside of the office to solicit prospective borrowers and referral services"). "Making sales," however, is not an activity that necessarily occurs at one time and/or in one location, but, rather, may comprise a number of component activities. Where some of those component activities take place at a fixed site and others take place outside of a fixed site, the employee is properly classified as an "outside sales employee" if the activities occurring "outside of the office are critical to the sales process" and occur on a customary and regular basis. See Dep't of Labor, Wage and Hour Div., Opinion 2007-1, 2007 WL 506574 (stating that where sales associates engaged in selling homes initially meet prospective buyers and "preview the nature, location, and pricing of the units" in employer's "sales offices," and "close sales by having buyers return to the [employer's] sales office in order to complete a contract of sale," sales associates nonetheless are properly classified as "outside sales persons" where they customarily and regularly engage in activities "critical to the sales process" while outside of the office, in particular, "leaving the sales office to show properties" to prospective buyers);
Here, plaintiffs contend HSBC cannot establish that any plaintiff is an outside sales employee. See Bothell v. Phase Metrics, Inc., 299 F.3d 1120, 1124 (9th Cir.2002) (holding employer has burden to establish applicability of FLSA exemption). As set forth in the Court's prior order, it is undisputed that plaintiffs' "primary duty" is selling "financial products." (See Order, filed March 19, 2008, at 11:3-12:12:11.) The threshold issue thus presented is whether plaintiffs, as the parties seeking summary judgment, have met their initial burden to show HSBC is unable to establish that members of the plaintiff class, on a greater than occasional basis, engaged in activities "critical to the sales process" while outside of a fixed site.
"A moving party without the ultimate burden of persuasion at trial ... has both the initial burden of production and the ultimate burden of persuasion on a motion for summary judgment." Nissan Fire & Marine Ins. Co., 210 F.3d 1099, 1102 (9th Cir.2000). Such moving party "may carry its initial burden of production by either of two methods." See id. at 1106. First, "[t]he moving party may produce evidence negating an essential element of the nonmoving party's case." See id. Second, "after suitable discovery, the moving party may show that the nonmoving party does not have enough evidence of an essential element of its claim or defense to carry its ultimate burden of persuasion at trial." See id.
As discussed below, the Court finds plaintiffs have failed to meet their burden under either of the above-described methods, or a combination thereof.
Plaintiffs' motion is supported by three types of evidence, specifically, deposition testimony of certain of HSBC's managers, deposition testimony and/or declarations given by certain of the plaintiffs, and a chart providing in summary form the manner in which loan applications were taken by certain of the plaintiffs, in particular, whether the applications were taken over the telephone, in person, over the internet, or by mail.
At the outset, plaintiffs rely on deposition testimony of certain of HSBC's managers, and note that each such manager testified that he or she did not keep track of the amount of hours loan officers worked and/or did not keep track of the locations where loan officers worked. (See, e.g., Helland Decl. Ex. 16 at 47-48 (testimony of Debra Keller that she did not keep track of number of hours worked by loan officers in her region); id. Ex. 30 at 31 (testimony of Kathleen W. Robinson that she did not keep track of where loan officers in her region met with their customers); id. Ex. 19 at 113-15 (testimony of Amy Ku that she neither tracked the locations where loan officers in her region worked nor number of hours they worked).)
As the Ninth Circuit has recognized, part of the "rationale" for exempting outside salespersons from the FLSA is that such salespersons "`work[ ] away from [the] employer's place of business, [are] not subject to the personal supervision of [the] employer, and [the] employer has no way of knowing the number of hours [they] work[ ] per day.'" See Vinole v. Countrywide Home Loans, Inc., 571 F.3d 935, 945
Plaintiffs argue that because it is HSBC's burden to establish the exemption, HSBC, in order to meet its burden at trial, will need to offer evidence from non-managerial sources to establish that plaintiffs, in fact, performed their primary duty of making sales away from a fixed site on a greater than occasional basis. In that regard, plaintiffs rely on deposition testimony given by twenty-two of the plaintiffs, declarations of thirteen other plaintiffs, and, as to two additional plaintiffs, both deposition testimony and a declaration. Plaintiffs argue that the testimony and/or declarations provided by those thirty-seven plaintiffs support a finding that plaintiffs have not performed their primary duty away from a fixed site on a greater than occasional basis, and that HSBC lacks evidence to contradict such testimony.
The testimony on which plaintiffs rely is sufficient to show that at least some of the plaintiffs did not perform any activity that can be characterized as "making sales" while away from a fixed site on a greater than occasional basis. For example, plaintiff Stephanie Hor, when asked at her deposition if "there was ever a time that [she] met with a customer outside the branch," answered: "No, everything [was] being done at the branch" (see id. Ex. 12 at 100-01), and plaintiff Mario Montesinos, at his deposition, testified that he never met with a "prospect" outside of one of HSBC's offices or branches (see id. Ex. 24 at 80-81).
Some of the testimony given by other plaintiffs, however, is ambiguous as to the nature of the activities in which they engaged while away from a fixed site and/or the amount of time they spent performing sales-related activities away from a fixed site. For example, plaintiff Raquel Sanchez testified that she spent five to six hours each day "out visiting customers, clients [and] potential clients" (see Barrett Decl. Ex. 23 at 66-67), but did not identify the nature of the activities in which she engaged while she was "out." As another example, plaintiff Cem Turk testified he spent approximately thirty-five to forty percent of his work day meeting with clients and prospects outside of his office (see id. Ex. 26 at 129-30), but, likewise, did not identify the nature of the activities in which he engaged while "outside." Additionally, a number of plaintiffs testified that they spent a number of hours at open houses on a regular basis, but few identified
For purposes of summary judgment, such ambiguous testimony must be construed in the light most favorable to the non-moving party, see Matsushita, 475 U.S. at 587, 106 S.Ct. 1348, which, in this instance, is HSBC. Further, the Court finds such testimony, when construed in the light most favorable to HSBC, is insufficient to foreclose HSBC from establishing that at least some of the thirty-seven plaintiffs whose testimony presently is in the record are properly classified as outside salespersons.
Moreover, plaintiffs have offered no evidence, either by deposition or declaration, as to the work activities of a substantial majority of the plaintiffs. As noted above, there are four named plaintiffs and an additional 120 plaintiffs who have joined the action by filing consent forms; testimony has been offered from less than a third of such individuals. Although in any given case, depending on the evidence presented, a trier of fact reasonably could infer from testimony given by some of the members of a class that the same type of testimony would be given by the remaining members of the class, in this instance, on the record before the Court, plaintiffs fail to show such an inference properly may be drawn.
Finally, plaintiffs rely on a chart that lists 100 of the 124 plaintiffs and sets forth the number of applications taken by those 100 plaintiffs, as well as the number of those applications that were taken by "telephone," "face," "internet," or "mail." (See Helland Decl. ¶ 3.)
The information on the chart, whether considered alone or in conjunction with the
Accordingly, plaintiffs have failed to show they are entitled to summary judgment on the outside sales exemption.
29 C.F.R. § 541.601 provides that "[a]n employee with a total annual compensation of at least $100,000 is deemed exempt ... if the employee customarily and regularly performs any one or more of the exempt duties or responsibilities of an executive, administrative or professional employee identified in [29 C.F.R. §§ 541.200, 541.200, and 541.300]." See 29 C.F.R. § 541.601.
Section § 541.200 defines an "administrative" duty as "the performance of office or non-manual work directly related to the management of general business operations of the employer or the employer's customers," provided such performance "includes the exercise of discretion and independent judgment with respect to matters of significance." See 29 C.F.R. § 541.200(a). Section 541.100 defines an "executive" duty as the "management of the enterprise in which the employee is employed or of a customarily recognized department or subdivision thereof," provided the person so managing the enterprise "customarily and regularly directs the work of two or more other employees" and "has the authority to hire or fire other employees or whose suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees are given particular weight." See 29 C.F.R. § 541.100(a).
"Customarily and regularly," as discussed above, "means a frequency that must be greater than occasional but which,
Plaintiffs argue HSBC lacks evidence to establish that any plaintiff, who earned at least $100,000 on an annual basis, customarily and regularly performs or performed an administrative or executive duty. In support thereof, plaintiffs rely on the Court's prior finding that it is undisputed that plaintiffs' "primary duty" is selling "financial products." (See Order, filed March 19, 2008, at 11:3-12:12:11.) As HSBC correctly notes, a finding that a plaintiff's primary duty is sales does not necessarily foreclose a finding that such plaintiff also performs administrative or executive duties on a customary and regularly basis. Here, however, the Court's prior ruling was based in part on the deposition testimony of David Gates ("Gates"), who was produced on behalf of HSBC pursuant to Rule 30(b)(6) of the Federal Rules of Civil Procedure and, in describing the duties of "loan officers," testified as follows: "Our loan officers take mortgage applications and sell mortgages. They don't process. They don't underwrite. They don't close loans. There's a check and balance from a control perspective. So their primary job is to sell." (See Pls.' Ex. 3, filed December 27, 2007, at 130.) Significantly, as the Court's prior order noted, Gates also testified that the department in which loan officers work is "purely a sales department." (See id. at 131 (emphasis added).) In light of such testimony, the Court finds plaintiffs have met their initial burden to show the absence of a triable issue of fact as to the applicability of the "highly compensated" exemption.
The Court next considers whether HSBC, in response, has come forward with evidence sufficient to establish a triable issue of fact as to whether any plaintiff is a "highly compensated" employee. As discussed below, the Court finds HSBC has failed to make such a showing.
First, to support its assertion that at least some of the plaintiffs customarily and regularly engage or engaged in administrative duties, HSBC cites to the deposition testimony of three plaintiffs, specifically, Karen Flanagan ("Flanagan"), Alysse Gora ("Gora"), and Michelle Spronck ("Spronck"). The testimony on which HSBC relies, however, consists either of descriptions of such plaintiff's sales and/or promotional activities or, in one instance, a confirmation of the importance of sales to HSBC. (See, e.g., Barrett Decl. Ex. 6 at 117, 193, 203 (Flanagan's testimony that loan officers worked with customers to find a "program that best suited their needs" and were responsible for "developing, expanding, and retaining customer relationships," and that she advised potential customers as to "how their use of credit affects their credit score" and attempted to obtain "discounts" for her customers); id. Ex. 8 at 34, 78, 89 (Gora's testimony that she understood her "job is sales," she was given a goal to obtain "greater leads" through bank branches, and she advised potential customers on the availability of "specific product[s]"); id. Ex. 25 at 118 (Spronck's testimony that the "closing of loans" and "sale of loans" was "the essential business of HSBC").) Although Flanagan did testify that one of her customers opened "CDs" with HSBC and that she "referred some people over to the investment officer" (see id. Ex. 6 at 184-85), HSBC's reliance on such testimony is unavailing. Even if, as HSBC contends, such work can be characterized as "administrative," rather than sales or promotion of HSBC products other than mortgages, HSBC points to no
Second, with respect to its assertion that plaintiffs customarily and regularly engage or engaged in executive duties, HSBC again relies on Spronck's deposition testimony, in this instance her testimony that during the period of time in which she worked as a "retail mortgage sales manager" (see Barrett Decl. Ex. 25 at 21) she had "direct responsibility for EEO and affirmative action" (see id. Ex. 25 at 42), was responsible for recommending employees for hire (see id. Ex. 25 at 44-46), and managed a "team" of four employees (see id. Ex. 25 at 52-53). Plaintiffs' claims, however, arise from their employment by HSBC as "loan officers" (see Order, filed March 19, 2008, at 2:18-22, 3:5-7, 13:19-20), and not from their employment by HSBC as "retail mortgage sales managers."
Accordingly, plaintiffs are entitled to summary judgment on HSBC's affirmative defense that plaintiffs, or any of them, are "highly compensated" employees under the FLSA.
Under 29 U.S.C. § 259, "no employer shall be subject to any liability or punishment for or on account of the failure of the employer to pay ... overtime compensation under the [FLSA] ... if he pleads and proves that the act or omission complained of was in good faith in conformity with and in reliance on any written administrative regulation, order, ruling, approval, or interpretation, of [the Administrator of the Wage and Hour Division of the Department of Labor], or any administrative practice or enforcement policy of such agency with respect to the class of employers to which he belongs." See 29 U.S.C. § 259.
Plaintiffs contend that HSBC failed to timely disclose to plaintiffs any evidence pertinent to the defense set forth in § 259, i.e., evidence that HSBC classified plaintiffs as exempt in reliance on a good faith interpretation of a Department of Labor regulation, order, ruling, approval, interpretation, practice, or policy, and, consequently, that in the event plaintiffs establish a failure to pay overtime, HSBC is not entitled to assert a defense thereunder.
In opposition, HSBC relies on its discovery responses and on a declaration by Ann R. Platzer ("Platzer"), Associate General Counsel for HSBC.
Assuming, arguendo, the information contained in Platzer's declaration was timely disclosed, plaintiffs correctly point out that such information is insufficient to support a defense under § 259. HSBC offers no evidence that Platzer recommended, based on her review of the opinion letter or any other DOL document, that HSBC classify all or any of its loan officers as exempt, nor does HSBC offer any evidence that the individual(s) who made the classification decision(s) ever reviewed the opinion letter, let alone took any action in reliance thereon.
Accordingly, to the extent HSBC's affirmative defenses are based on § 259, plaintiffs are entitled to summary judgment.
A cause of action under the FLSA "shall be forever barred unless commenced within two years after the cause of action accrued, except that a cause of action arising out of a willful violation may be commenced within three years after the cause of action accrued." See 29 U.S.C. § 255(a). Plaintiffs argue HSBC is not entitled to rely on the two-year statute of limitations because, according to plaintiffs, it is undisputed that HSBC willfully violated the FLSA. Specifically, plaintiffs argue, HSBC has "not produced any evidence to support [its] exemption defense." (See Pls.' Mot. at 22:20.) As discussed above, however, plaintiffs have not met their initial burden to show, for purposes of summary judgment, that HSBC cannot establish that at least some of the plaintiffs are properly classified as outside sales persons. Consequently, the question of whether HSBC willfully violated the FLSA is premature.
Accordingly, plaintiffs have failed to show they are entitled to summary judgment on HSBC's affirmative defense that a two-year, rather than three-year, statute of limitations is applicable to plaintiffs' claims.
"[A]n employer who violates the [FLSA] shall be liable for unpaid overtime compensation plus an additional equal amount as liquidated damages." Local 246 Utility Workers of America v. Southern California Edison Co., 83 F.3d 292, 298 (9th Cir.1996). An award of liquidated damages is "mandatory" unless the employer "establish[es] subjective and objective good faith in its violation of the FLSA." See id. (citing 29 U.S.C. § 260). Here, plaintiffs argue, an award of liquidated damages is mandatory because HSBC lacks evidence to support any exemption.
Accordingly, plaintiffs have failed to show they are entitled, as a matter of law, to an award of liquidated damages.
Plaintiffs seek a finding that, in the event they establish they are entitled to overtime compensation, the method of compensation set forth in 29 C.F.R. § 778.114 is inapplicable to the calculation of their damages.
"Section 778.114 provides that a salaried employee whose hours of work fluctuate from week to week may reach a mutual understanding with his employer that he will receive a fixed amount as straight-time pay for whatever hours he is called upon to work in a workweek, whether few or many, and that he will be compensated for his overtime work at a rate of fifty percent of his regular hourly pay." Condo v. Sysco Corp., 1 F.3d 599, 601 (7th Cir.1993). Plaintiffs argue that the method of compensation set forth in § 778.114, referred to by the parties as the "fluctuating workweek" ("FWW") method, is, as a matter of law, inapplicable to employees who are misclassified as exempt. Specifically, plaintiffs argue, the Court should adopt the reasoning of Russell v. Wells Fargo Bank, 672 F.Supp.2d 1008 (N.D.Cal.2009), in which the district court held the FWW method provided in § 778.114 is inapplicable "in a misclassification case." See id. at 1016.
The Court finds it unnecessary to consider the merits of plaintiffs' argument because HSBC, in its opposition, states it is not relying on the FWW method set forth in § 778.114 (See Defs.' Opp. at 22:11-13, 24:2).
Accordingly, to the extent plaintiffs' motion seeks summary judgment on the inapplicability of § 778.114, the motion will be granted as unopposed.
For the reasons stated above, plaintiffs' motion for partial summary judgment is hereby GRANTED in part and DENIED in part, as follows:
1. To the extent the motion seeks summary judgment on the affirmative defense that plaintiffs, or any of them, are exempt under the FLSA as "highly compensated" employees, the motion is GRANTED.
2. To the extent the motion seeks summary judgment on the affirmative defense set forth in 29 U.S.C. § 259, the motion is GRANTED.
3. To the extent the motion seeks summary judgment on the inapplicability of 29 C.F.R. § 778.114, the motion is GRANTED.