WILLIAM ALSUP, District Judge.
After a bench trial in this certified consumer class action, certain overdraft practices by Wells Fargo Bank, N.A. that imposed hundreds of millions of dollars in overdraft fees on depositors were held unfair and fraudulent. Our court of appeals affirmed in part and reversed in part. On remand, plaintiffs now move to reinstate the prior judgment on narrower grounds and request injunctive relief, restitution, and interest. For the reasons explained below, plaintiffs' motion is
Plaintiffs brought this class action to challenge a Wells Fargo bookkeeping device known as "high-to-low" posting. In practice, processing account debits received by the bank each day in high-to-low order multiplied the overdraft fees collected by the bank by depleting the account as fast as possible and turning what might otherwise be a single overdraft into as many as ten. Following a two-week bench trial, the Court made the following rulings on class claims relevant to the instant motion:
(1) Wells Fargo's decision to use high-to-low posting (along with certain allied practices) was made in bad faith with the sole object being to increase the overdraft fees charged to customers. This violated the "unfair" prong of Section 17200 of the California Business and Professions Code.
(2) Wells Fargo failed to disclose (or to do so adequately) the challenged resequencing practice. This violated the "fraudulent" prong of Section 17200.
(3) Wells Fargo made misleading statements to consumers regarding its resequencing practice in violation of the "fraudulent" prong of Section 17200.
(4) The deceptive conduct under the "fraudulent" prong of Section 17200 also established liability for plaintiffs' false advertising
(5) Wells Fargo was enjoined and thereby ordered to (a) cease the high-to-low posting practice, (b) reinstate an alternative posting method for all class members, (c) file a declaration on any new posting system so that it could be vetted by the Court prior to implementation, and (d) conform all agreements, disclosures, websites, online banking statements, and promotional materials provided to class members to the new system.
(6) Wells Fargo was ordered to pay restitution for its unfair competition under Section 17200. Using a measurement method that tracked class members' most likely expectations that debits would have been posted in chronological posting order, Wells Fargo was liable for restitution to class members totaling $202,994,035.46 (as specified in the final judgment, Dkt. No. 498 at 1). This was based on the difference between the high-to-low method versus the chronological posting method.
The Findings did not reach the class claims for negligent misrepresentation and fraud because the injunctive relief sought thereunder would be duplicative.
On appeal, the above-numerated rulings 1-2 and 5-6 were reversed; rulings 3-4 were affirmed. Gutierrez v. Wells Fargo Bank, N.A., 704 F.3d 712, 725-30 (9th Cir.2012).
Liability based on the "fraudulent" prong of Section 17200 for false and misleading statements, however, was held not preempted. Our court of appeals held that for these purposes Section 17200 is a non-discriminatory state law of general applicability that did not impose disclosure requirements in conflict with federal law. Rather, it prohibited statements that are likely to mislead the public. Id. at 726-27.
As set forth in the previous Findings — re-approved herein and incorporated by reference — Wells Fargo's affirmative misrepresentations came in several forms:
(Findings, Dkt. No. 477 at 54-55).
Wells Fargo made misleading statements directly to customers, such as by
In addition to marketing materials and its website, the 60-plus page Consumer Account Agreement ("CAA") Wells Fargo distributed to its customers buried statements on posting order deep inside the thick document. The CAA was both difficult for consumers to understand and misleading. The CAA stated that the bank "if it chooses" might post transactions in high-to-low order, and that if it did so a high-to-low posting order "might" result in more overdraft and returned-item fees. The Findings specifically ruled that this language in the CAA, if it were ever discovered and read in the first place, affirmatively left the misleading impression with consumers that the bank had not yet implemented high-to-low posting (whereas, in fact, the posting practice was already in use). Such language also misled customers by suggesting that Wells Fargo might exercise discretion to modify the posting order on a case-by-case basis (id. at 49-51, 70-71).
Our court of appeals held that the ruling that the named plaintiffs were misled was "well supported by the evidence," that "[t]he misunderstanding that Wells Fargo's misleading statements sowed among customers about its posting scheme was a significant cause of the magnitude of the harm experienced by Gutierrez and Walker," and that "the district court's finding that Wells Fargo made misleading statements is amply supported by the court's factual findings." The court of appeals further held that "[t]he pervasive nature of Wells Fargo's misleading marketing materials amply demonstrates that class members, like the named plaintiffs, were exposed to the materials and likely relied on them." Gutierrez, 704 F.3d at 728-29.
The court of appeals vacated all relief prescribed by the Findings. Although the injunction was based on both unfair and fraudulent conduct and would be proper under the fraudulent prong alone, it was vacated because all the injunctive relief related to posting order. Id. at 727-28, 730.
Regarding restitution, our court of appeals stated:
Ibid.
Plaintiffs now move for the injunction and restitution award to be reinstated in
Wells Fargo raises two primary objections to plaintiffs' motion: (1) plaintiffs waived any restitutionary relief for claims sounding in fraud; and (2) the damages study used at trial cannot be used to measure restitution for Wells Fargo's misrepresentations. This order begins by addressing these two issues. This order will then consider the parties' other arguments regarding pre/post-judgment interest and injunctive relief.
Wells Fargo argues that, in the runup to trial, plaintiffs' counsel waived any claims to restitution based on classwide misrepresentation claims. Two months before trial, attorney Barry Himmelstein, on behalf of plaintiffs sent an email to Wells Fargo's counsel regarding a revised report from plaintiffs' damages expert, Mr. Arthur Olsen, and stated (Dkt. No. 293-11):
Wells Fargo argues that this passage waived all possible claims in the action involving deception or fraud and therefore removed the possibility of restitution for any claim involving misrepresentation. Plaintiffs respond that, understood in its proper context, the email reflected an understanding by counsel that plaintiffs would not seek damages or restitution for claims requiring individualized showings of reliance on the part of absent class members — that is, the common law claims for negligent misrepresentation and fraud. Otherwise, plaintiffs argue, both parties and the Court understood that restitution was still on the table in the event an injunction against the practice was entered. While the email was worded clumsily, this order finds that the intent of the parties and the scope of the issues to be tried were soon clarified before the trial itself, and plaintiffs view of the matter is correct, as now explained.
Under Sections 17200 and 17203, an injunction against an unfair or fraudulent business practice is usually accompanied by the ancillary equitable relief of restitution. Thus, for example, if a phony travel agent is caught taking deposits to reserve fictitious travel packages, relief normally includes an injunction to shut down the practice as well as ancillary equitable relief requiring the wrongdoer to restore the deposits to the victims. Such relief is not deemed to be "damages" for a conventional "fraud" claim — rather, it is equitable relief ancillary to the injunction suppressing the fraudulent practice. This distinction may seem odd to those unfamiliar with Section 17200 but the difference is generally known to California practitioners.
Before trial, Wells Fargo appended the contested email as an exhibit to a summary judgment motion in February of 2010 (Dkt. No. 293-11). Wells Fargo contended that "plaintiffs have now conceded that they have not attempted to quantify the amount of damages or restitution resulting from any classwide misrepresentation-based claims and that they do not intend to seek such relief" (Dkt. No. 292 at 3). Wells Fargo did not specifically argue waiver of restitution. Rather, it used the email to support its (ultimately unsuccessful) contentions that (1) summary judgment had already been granted in part on the fraud claims, and (2) "if and to the extent that there may be any doubt that class claims might still exist for fraud, negligent misrepresentation, or false advertising, or under the `fraud' prong of the UCL, summary judgment should be confirmed on any such claims" (id. at 22-23). In its opposition, plaintiffs disavowed only damages, stating "Plaintiffs have not, in Mr. Olsen's latest report, attempted to quantify classwide damages on their misrepresentation-based claims. However, Plaintiffs may still seek injunctive relief based on these claims" (Dkt. No. 316 at 14). Plaintiffs did not concede restitutionary relief ancillary to an injunction. A subsequent order on the motion confirmed that plaintiffs' deception-based claims were still in the case and declined to rule that Mr. Arthur Olsen's report was inadmissible to prove restitution (Dkt. No. 338 at 19-20).
Next, the final pretrial order set the stage for the issues to be tried. Importantly, the order specifically stated (Dkt. No. 399 at 1):
In turn, plaintiffs' section of the jointly-prepared pretrial order described Wells Fargo's wrongdoing as a "carefully-orchestrated, multi-phase scheme to increase overdraft fee revenue at its customers' expense" that included a combination of changes to the posting order of transactions, fraudulent omissions, and fraudulent misrepresentations (Dkt. No. 370 at 2-5). On this basis, plaintiffs asserted class claims of unfair and fraudulent business practices under Section 17200, false advertising under Section 17500, and common law claims of fraud and negligent misrepresentation. In the section labeled "Plaintiffs' Statement of All Relief Sought," the joint pretrial order stated as follows:
(id. at 12-13 (emphasis added)).
Wells Fargo's statement on relief painted the rest of the picture.
(id. at 13).
Although the foregoing was stated by Wells Fargo, it did not raise any waiver objection at that time. Given Wells Fargo's objection to the timing of plaintiffs' section on relief, the Court would have at least entertained an objection to the restitution section within a reasonable time frame afterward and allowed further briefing on the issue. Wells Fargo did not so object. Thus, in the runup to trial, the operative statement of the claims and relief expressly sought restitution for the Section 17200 fraud and false advertising claims.
This same understanding is reflected in the brief Wells Fargo filed just one week before the trial began. In the section of its trial brief on "issues relating to the relief sought," Wells Fargo stated that "[t]he only monetary relief available to the class is restitution, as the only remaining class damages claim is brought under the UCL, which permits only equitable remedies" (Dkt. No. 373 at 9). In an accompanying footnote, Wells Fargo referenced the contested email and explained that "Plaintiffs have admitted that they lack evidence on damages for the class for any legal claim and that no such claim will be presented at trial" (id. at 9 n. 3 (emphasis added)). In this footnote, Wells Fargo circumscribed its understanding of plaintiffs' waiver to class damages for legal — as opposed to equitable — claims.
In pre-trial proposed findings of fact filed the next day, plaintiffs contended that "[a]s a result of Wells Fargo's unfair and deceptive reordering practices, its failure to disclose such practices (whether or not intentional), and its misrepresentation related to such practices," the class overpaid more than $200 million in overdraft fees (Dkt. No. 375 at 8). Wells Fargo did not then retort that all restitution for deception-based claims had been waived.
The parties' pre-trial and post-trial proposed findings equally reflected plaintiffs' interpretation of the contested email. Plaintiffs' pre-trial proposed findings lumped restitution for both the unfair and fraudulent prong of the UCL into one section, and then addressed damages for the common law claims separately (id. at 22-25). Plaintiffs' post-trial proposed findings took a simpler route and lumped damages and restitution into a single section (Dkt. No. 453 at 34-35). Wells Fargo's objection in its reply submission is now telling (Dkt. No. 454 at 67 (emphasis added)):
Consistent with plaintiffs' interpretation of the contested email, the Court's post-trial Findings likewise reflected an understanding that plaintiffs pursued only injunctive relief for their common law claims of negligent misrepresentation and fraud. The Findings addressed the classwide claims under the "fraudulent" prong of Section 17200 in a detailed subsection of the order (Findings 69-73). In a different subsection, the Findings addressed the "remaining deception claims" (id. at 73). That subsection stated (emphasis added):
It was the understanding of the Court that full relief for the deception claims under Section 17200, relief under Section 17500, and relief under the common law were all separate, live issues at trial. The above-cited paragraph began by explaining that plaintiffs sought only injunctive relief on their common law claims. The issue of a waiver was restricted to that context — there was no reference to seeking "only" injunctive relief with respect to other claims. The Findings concluded that injunctive relief for the common law claims was not necessary because injunctive relief would be ordered under the Section 17200 claims — which included claims for both unfair practices and fraudulent practices. The paragraph then distinguished relief for these claims from the Section 17500 false advertising claim and found that the latter was proven by the same conduct. Thus, although each claim was a separate, live issue, it was not necessary to rule on them individually. Nowhere did the Court state that relief for all deception-based claims would be limited to an injunction without the possibility of the ancillary relief of restitution that usually accompanies an injunction pursuant to Sections 17200-03.
Wells Fargo argues that other findings demonstrate that the Court believed that relief for all deception claims would be limited to an injunction. In this regard, Wells Fargo compares the first line of the "Injunctive Relief" section of the Findings with the first line of the "Restitution" section (Findings 84-85). The former stated that plaintiffs sought an injunction enjoining Wells Fargo from engaging in "the unfair and fraudulent business practice found herein," whereas the latter awarded restitution for Wells Fargo's "unfair practice as found herein" (ibid. (emphasis added)). Wells Fargo's conclusion from these two phrases (that restitution could only result from "unfair" practices) is incorrect. The Court was merely summarizing and avoiding unnecessary repetition.
Nor did Wells Fargo assert that restitution for liability based on fraud was waived during ensuing post-trial briefing. The Findings directed the parties to file a joint proposal on a variety of post-trial issues (Findings 90). There, both the parties and the Court treated the question of relief under the common law claims of fraud and misrepresentation as separate and distinct from restitutionary relief under Section 17200. Plaintiffs asserted that in the Findings "the Court declined to rule on Plaintiffs' entitlement to damages under
A subsequent post-trial order cited the email that now undergirds Wells Fargo's waiver argument and denied punitive damages. The rationale was that plaintiffs' "pre-trial concessions" led to an award of restitution under Section 17203 and "no award of compensatory or nominal damages" under plaintiffs' common law claims of negligent misrepresentation and fraud (Dkt. No. 497 at 4). Once again, this history demonstrates that both the parties and the Court understood the waiver issue presented by the email to be limited to the common law claims.
Other than the contested email, Wells Fargo does not present any evidence of waiver. Wells Fargo now contends in the instant motion that:
Wells Fargo, however, disputed the Olsen analysis at trial and had every opportunity to expose any flaws in the work done by Olsen. This contention by Wells Fargo is rejected.
In sum, by the time the case was tried, it was understood by the Court and should reasonably have been understood by all counsel that in the event an injunction was ultimately entered, restitution was a possible form of relief under Section 17203.
Our Court of appeals affirmed the ruling in the Findings that Wells Fargo violated the unfair competition law by making misleading statements likely to deceive its customers. Gutierrez, 704 F.3d at 730. The court of appeals also implicitly upheld the ruling that Wells Fargo violated California's false advertising law. Noting that "[r]estitution is available for past misleading representations," our court of appeals remanded for a determination of whether and to what extent restitution should be awarded. Id. at 728, 730. This order finds that the full award should be reinstated.
Section 17203 provides that "[t]he court may make such orders or judgments ... as may be necessary to restore to any person in interest any money or property, real or personal, which may have been acquired by means of such unfair competition." "This language, providing restitution of funds which `may have been acquired,' has been interpreted to allow recovery without proof that the funds were lost as a result of actual reliance on defendant's deceptive conduct." In re Vioxx Class Cases, 180 Cal.App.4th 116, 131, 103 Cal.Rptr.3d 83 (2009) (citing In re Tobacco II Cases, 46 Cal.4th 298, 320, 93 Cal.Rptr.3d 559, 207 P.3d 20 (2009)). The policy behind this rule seems clear cut — once a wrongdoer is proven to have
Wells Fargo now attempts to slice its "resequencing scheme" into separate practices and thereby reduce its liability for restitution. For example, Wells Fargo states (Dkt. No. 581 at 12 (emphasis in original)):
This argument is rejected. Plaintiffs' allegation that Wells Fargo engaged in an integrated, multi-phase "Resequencing Scheme" was proven at trial. This scheme was not limited to changes to Wells Fargo's posting method. Plaintiffs proved at trial — and our court of appeals affirmed — that Wells Fargo misled the class via affirmative misdirection that caused the class members to believe that their debits would be posted chronologically. Indeed, our court of appeals stated that for the named plaintiffs, "[t]he misunderstanding that Wells Fargo's misleading statements sowed among customers about its posting scheme was a significant cause of the magnitude of the harm experienced by [class plaintiffs] Gutierrez and Walker." Gutierrez, 704 F.3d at 728 n. 9.
Even though liability may not now be predicated on the posting method itself, the result is the same. The harm from Wells Fargo's affirmative misrepresentations came in the form of unexpected overdraft fees — the same harm wreaked by the unfair practice of manipulating the posting method. Restitution for this harm is likewise the same.
As plaintiffs point out, Wells Fargo attempted at trial to dissect the scheme into parts and thereby reduce liability for its wrongdoing. For example, Wells Fargo argued through its trial expert Dr. Alan Cox that the restitution calculations in Mr. Arthur Olsen's report should be reduced based on assumptions about how much various categories of individuals were "on notice" of Wells Fargo's practices (see, e.g., Dkt. No. 441 at 1749-52, 1756-57, 1832-35). These efforts by Wells Fargo to reduce liability were rejected in the Findings. The Findings held that the appropriate measure of damages from the resequencing scheme was to restore the class members to a position consistent with their reasonable expectations induced by the affirmative misrepresentations (Findings 86). This was done by calculating overdraft fees using a methodology approximating chronological order. Wells Fargo's affirmative misrepresentations are intertwined with the other elements of the scheme and cannot be meaningfully separated into discrete causes of harm.
In this regard, the facts herein are analogous to People ex rel. Bill Lockyer v. Fremont Life Ins. Co., 104 Cal.App.4th 508, 128 Cal.Rptr.2d 463 (2002). The
In this action, it is likewise unnecessary to predicate liability on the posting order and resulting overdraft charges. Because Wells Fargo misrepresented the posting order and overdraft charges to its customers, the appropriate form of restitution is to restore the unexpected charges to Wells Fargo's customers. This is exactly the calculation performed by plaintiffs' damages expert report.
This order is not penalizing Wells Fargo for a practice protected by federal preemption. Instead, it is penalizing Wells Fargo for affirmatively misleading the class as to what the practice was, namely engaging in a practice likely to mislead the class to believe that processing would be done in chronological order when, in fact, processing was done in high-to-low, non-chronological order.
A prior order denied prejudgment interest on the ground that calculation of damages in this action "was only possible through trial and judgment. Under such circumstances, an award of prejudgment interest under [California Civil Code] Section 3287(a) is not appropriate" (Dkt. No. 497 at 2). For the same reason, the prior order denied prejudgment interest under Section 3288 (id. at 3). Plaintiffs argue that the equities have shifted in favor of prejudgment interest post-appeal, but this is irrelevant to the question of when damages became calculable. Plaintiffs' argument also does not account for the fact that Wells Fargo's appeal was partially successful. Plaintiffs' request for prejudgment interest is
"The purpose of post judgment interest is to compensate the successful plaintiff for being deprived of compensation for the loss from the time between the ascertainment of the damage and the payment by the defendant." Kaiser Aluminum & Chem. Corp. v. Bonjorno, 494 U.S. 827, 835-36, 110 S.Ct. 1570, 108 L.Ed.2d 842 (1990) (alteration omitted). Our court of appeals "may reverse and remand a judgment without concluding that it is erroneous or unsupported by the evidence. When the legal and evidentiary basis of an award is thus preserved, post judgment interest is ordinarily computed from the date of [the judgment's] initial entry." Planned Parenthood of the Columbia/Willamette Inc. v. Am. Coal. of Life Activities, 518 F.3d 1013, 1017-18 (9th Cir.2008) (quotation and citations omitted) (alterations in original). "Planned Parenthood thus makes it clear that interest ordinarily should be computed from the date of the original judgment's initial entry when the evidentiary and legal bases for an award were sound." Exxon Valdez v. Exxon Mobil, 568 F.3d 1077, 1080 (9th Cir.2009).
The evidentiary basis (Mr. Olsen's report) and the legal basis (fraud) for the reinstated restitution award have not changed since the Findings. Plaintiffs' request for post judgment interest is accordingly
Plaintiffs request that the Court "enter an injunction precisely as prescribed" by
Gutierrez, 704 F.3d at 727-28. Nowhere in their moving papers do plaintiffs suggest any particular language for an injunction.
Wells Fargo objects to an injunction for two primary reasons. First, the injunction must be specific enough to put Wells Fargo on notice of what conduct is proscribed and minimally burden speech. This merits consideration, but Wells Fargo should not escape an injunction because its misconduct was multifarious. Second, Wells Fargo has voluntarily ceased posting debit-card transactions in high-to-low-low order and allegedly has no current intention of resuming the practice (Opp. 24). Absent an injunction, however, Wells Fargo would be able to return to its prior practice of misleading customers if it chose to implement modifications to its posting order.
The following classwide injunctive relief is hereby ordered: Wells Fargo is permanently
For the foregoing reasons, plaintiffs' motion is
The Court will retain jurisdiction to enforce this order.