CLAUDIA WILKEN, District Judge.
Plaintiff Heartland Payment Systems (Heartland) asserts various unfair business practice claims against Defendant Mercury Payment Systems (Mercury). Mercury moves to dismiss the complaint. (Docket No. 15.) Heartland has filed an opposition. Mercury has filed a reply. Having considered the motion on the papers, the Court GRANTS the motion to dismiss and grants leave to amend.
The following facts are alleged in the complaint and taken as true for the purposes of this motion.
Heartland and Mercury are competing electronic payment processors who provide to businesses, known as merchants, point-of-sale (POS) systems. Compl. ¶¶ 7, 11. POS systems enable merchants to accept credit cards and debit cards.
Both companies use, although not exclusively, an "interchange-plus pricing model."
In recent years, Heartland has produced and promulgated a document called the "Merchant Bill of Rights."
Heartland alleges that Mercury deceives merchants by telling them that it will pass the interchange fees "at cost" (i.e., as charged by the banks and card brands, with no markup) and that its fee is a "mark-up on a per transaction basis in addition to other fees, such as monthly flat rate fees."
Subsequent to its discovery of Mercury's alleged deception, Heartland reviewed nearly 300 of Mercury's monthly billing statements, including "a number of statements from merchants who are located in the San Francisco Bay Area."
Heartland has identified thirty merchants who have cancelled their POS contract with Heartland and entered into a POS contract with Mercury.
Heartland asserts five causes of action against Mercury: (1) false advertising in violation of 15 U.S.C. § 1125(a)(1)(B) (Lanham Act); (2) unfair competition in violation of California's Unfair Competition Law, Business and Professions Code section 17000
A complaint must contain a "short and plain statement of the claim showing that the pleader is entitled to relief." Fed. R. Civ. P. 8(a). The plaintiff must proffer "enough facts to state a claim to relief that is plausible on its face."
In considering whether the complaint is sufficient to state a claim, the court will take all material allegations as true and construe them in the light most favorable to the plaintiff.
When granting a motion to dismiss, the court is generally required to grant the plaintiff leave to amend, even if no request to amend the pleading was made, unless amendment would be futile.
Although courts generally cannot consider documentary evidence on a motion to dismiss, doing so is appropriate when the pleadings refer to the documents, their authenticity is not in question and there are no disputes over their relevance.
Mercury asks, and there is no record of Heartland opposing, that the Court take judicial notice of various documents associated with Mercury's contracts, applications, marketing and advertising materials. Specifically, it requests that Court take judicial notice of the following: (1) Mercury's Merchant Application; (2) Mercury's "Operating Guide"; (3) Heartland's "Merchant Bill of Rights" homepage; (4) the "Know Your Rights" webpage; (5) and a PDF version of the "Merchants Bill of Rights." Request for Judicial Notice (RFJN), Docket Nos. 18 and 35.
Heartland explicitly refers to Mercury's Merchant Application, Compl. ¶ 19; Mercury's "Operating Guide,"
Heartland does not, however, explicitly refer to its own "Know Your Rights" webpage. Mercury includes this webpage because it is "a complete interactive version of Heartland's Merchant Bill of Rights and a link to a standalone PDF version of the Merchant Bill of Rights." RFJN, Docket No. 18 ¶ 3. Mercury has not stated, however, how this webpage is relevant in the light of the Merchant Bill of Rights document itself. Accordingly, the Court declines to take judicial notice of the "Know Your Rights" webpage.
Mercury seeks to dismiss all claims against it.
As a threshold matter, Mercury argues that all of Heartland's causes of action fail because they do not satisfy the heightened pleading requirements of Rule 9(b).
"In all averments of fraud or mistake, the circumstances constituting fraud or mistake shall be stated with particularity." Fed. R. Civ. P. 9(b). "Therefore, in an action based on state law, while a district court will rely on state law to ascertain the elements of fraud that a party must plead, it will also follow Rule 9(b) in requiring that the circumstances of the fraud be pleaded with particularity."
Heartland responds that (1) the Lanham Act cause of action does not require scienter, hence, it is not "grounded in fraud"; (2) even if Rule 9(b) applies to the other claims, they are stated with the required particularity; or, in the alternative, (3) Rule 9(b) should be applied less stringently because the factual details underpinning the causes of action are uniquely known to Mercury.
While Heartland may not use the word "fraud" in all of its causes of action, it has alleged "a unified course of fraudulent conduct and rel[ies] entirely on that course of conduct as the basis of [its] claim[s]."
Accordingly, the Court finds that Heartland must plead each cause of action with the particularity required by Rule 9(b). The Court now turns to each cause of action.
In its first cause of action, Heartland alleges that Mercury "has made and will continue to make, in commercial advertising or promotion throughout the United States including in California, false and/or misleading statements of fact that misrepresent the nature, characteristics and/or qualities of Defendant's and Plaintiff's services" in violation of the Lanham Act. Compl. ¶ 41.
The first element of a Lanham Act false advertisement cause of action requires a plaintiff to allege "a false statement of fact by the defendant in a commercial advertisement about its own or another's product."
"To constitute `commercial advertising or promotion' under the Lanham Act, a statement must be: (1) commercial speech, (2) by a defendant who is a commercial competitor of the plaintiff, (3) for the purpose of inducing customers to buy defendant's goods or services, and (4) disseminated sufficiently to the relevant purchasing public to constitute `advertising' or `promotion' within the industry."
Heartland alleges that because neither it nor Mercury engages in "traditional" advertising, "individual representations made to individual merchants" constitute "commercial advertising or promotion." Docket No. 25 at 14. It alleges that Mercury's false advertising takes two forms: (1) oral statements to merchants; and (2) written documents, including monthly billing statements, the Merchant Application, and the Operating Guide. Mercury counters that (1) monthly statements are not advertisement, because they "memorialize transactions that have already occurred;" (2) the Merchant Application is a contract, and not promotional; and (3) the Operating Guide, despite being on its website, is a mere "technical manual." Docket No. 15 at 12.
Heartland argues that the Lanham Act cause of action should not be subject to the heightened pleading standards of Rule 9(b) because "district courts are split on whether Rule 9(b) applies." Pl.'s Opp'n Def.'s Mot. Dismiss, Docket No. 25 at 4. This argument is unavailing; the heightened pleading is required for every cause of action in the complaint because the entire complaint sounds in fraud. While each individual cause of action, taken alone, may not be generally subject to Rule 9(b), they are within a complaint that "sounds in fraud."
The purpose of Rule 9(b) is "to give defendants notice of the particular misconduct so that they can defend against the charge."
With respect to alleged oral statements made by Mercury to merchants, Heartland fails to allege its Lanham Act cause of action with the particularity required under Rule 9(b). As stated above, when a complaint sounding in fraud is against a corporate party "the plaintiff [must] allege the names of the persons who made the allegedly fraudulent representations, their authority to speak, to whom they spoke, what they said or wrote, and when it was said or written."
Accordingly, to the extent this cause of action relies on alleged oral statements from Mercury employees to merchants, the Court dismisses it for failure to comply with Rule 9(b) by failing to identify the details of the oral representations. Heartland is granted leave to amend to remedy this deficiency if it can do so truthfully and without contradicting the allegations in its prior pleadings.
However, it is true that Heartland cannot know the particularities of exactly which Mercury employee drafted the alleged advertisements. Accordingly, to the extent that this cause of action relies on written documents of which the Court has taken judicial notice, the Court declines to dismiss it for failure to identify who made statements and when. Nonetheless it fails to state the alleged false statements with sufficient particularity.
Mercury argues that even if Heartland's Lanham Act cause of action did not fail due to Rule 9(b), it fails because Heartland has not adequately alleged that its statements or documents (1) are commercial advertising or promotion; or (2) contain false statements of fact.
"The core notion of commercial speech is `speech which does no more than propose a commercial transaction.'"
On the other hand, the monthly statements could induce merchants to continue using Mercury's services, and hence could be considered commercial speech designed to propose a continued business relationship. Likewise, the Operating Guide posted on Mercury's website could be seen to propose a commercial transaction by providing information to a potential merchant who may be considering using Mercury's services. Likewise, the Merchant Application could be viewed as proposing a commercial transaction, not as a contract, as Mercury purports, but rather as an offer to enter into a contract.
Even if the oral statements and written documents are commercial speech, and satisfy the other requirements for commercial advertising or promotion,
Heartland alleges that, both in the oral statements and written documents, "Mercury represents to . . . merchants that Mercury will pass interchange fees through at cost, and will charge an additional, disclosed, mark-up on a per transaction basis (in addition to other fees, such as monthly flat rate fees). In fact, however, . . . Mercury is significantly inflating the interchange fees over cost." Compl. ¶ 18. Heartland alleges that Mercury "misrepresents" its pricing, but it has not stated facts sufficient to support the inference that 1) Mercury discloses its pricing in the way Heartland alleges, or that 2) Mercury has actually charged something other than what it discloses. It fails to allege any facts — such as specific language or terms in the monthly statements, Operating Guide or Merchant Application — to support the inference that the documents do not contain truthful "detailed terms and conditions . . . that make clear disclosures about Mercury's pricing and fees." Def.'s Reply Supp. Mot. Dismiss, Docket No. 33 at 4. Heartland claims to have copies of specific applications, but alleges that it did not have them at the time the complaint was filed. Be that as it may, without some specific allegation as to what statements in the documents are false and why, Heartland fails to state a claim under Rule 9(b) and the Lanham Act.
Accordingly, to the extent it is based on the written documents, this cause of action is dismissed for failure to state a claim on this ground. To the extent it is based on the oral statements, this cause of action is dismissed for this reason as well, in addition to the reasons discussed above. Heartland is granted leave to amend to remedy the deficiencies noted above if it can do so truthfully and without contradicting the allegations in its prior pleadings.
The UCL prohibits "any unlawful, unfair or fraudulent business act." Cal. Bus. & Prof. Code § 17200
Heartland relies on the same set of facts to support its UCL claims as it does for its Lanham Act claims. Accordingly, the Court dismisses Heartland's UCL causes of action for failure to comply with Rule 9(b). Heartland is granted leave to amend to remedy this deficiency if it can do so truthfully and without contradicting the allegations in its prior pleadings.
In addition to moving for dismissal based on Rule 9(b), Mercury moves to dismiss Heartland's UCL causes of action for failure to state a claim.
An unlawful business practice includes anything that can be called a business practice and that is forbidden by law.
Heartland alleges that Mercury's false statements, as found in its written materials, are unlawful because they violate the Lanham Act and California's False Advertising Law (FAL). As discussed elsewhere in this order, Heartland fails to state a claim under Rule 9(b), the Lanham Act and the FAL because it does not state facts sufficient to support the allegation that Mercury has made false statements, either in its oral statements or written documents.
"When a plaintiff who claims to have suffered injury from a direct competitor's `unfair' act or practice invokes section 17200, the word `unfair' in that section means conduct that threatens an incipient violation of an antitrust law, or violates the policy or spirit of one of those laws because its effects are comparable to or the same as a violation of the law, or otherwise significantly threatens or harms competition."
Heartland alleges that Mercury's actions threaten a violation of antitrust law, "including but not limited to Section 5 of the Federal Trade Commission Act, violate the policy or spirit of such law, and/or otherwise significantly threaten or harm competition." Compl. ¶ 48. Heartland fails to state facts to support the allegation that Mercury's conduct violates or threatens to violate § 5 of the Federal Trade Commission Act, or any anti-trust law.
Accordingly, Heartland's cause of action for unfair business practices is dismissed for failure to state a claim, and for lack of particularity under Rule 9(b).
"A fraudulent business practice is one in which members of the public are likely to be deceived."
Again, Heartland relies on the same set of facts to support its FAL claim as it does for its other claims. Accordingly, as discussed above, the Court dismisses this cause of action for failure to comply with Rule 9(b).
Even if Heartland's FAL cause of action did not fail due to Rule 9(b), Mercury argues that Heartland fails to state a FAL claim. Mercury argues that the FAL requires that the "alleged false advertising `be made or disseminated before the public in California or emanate from California.'" Docket No. 15 at 20. Hence, Mercury argues that the "Complaint does not allege that any of Mercury's advertising emanates from California."
Mercury's argument is unpersuasive. The complaint alleges that Mercury's written representations, with regard to its pricing, are disseminated to all California merchants with whom it contracts.
The Court declines to dismiss Heartland's FAL cause of action based on this argument. However, as discussed above, it is dismissed for failure to comport with the requirements of Rule 9(b).
Heartland alleges that Mercury, with knowledge of Heartland's contractual relationships, "engaged in intentional actions to interfere with them by inducing merchants to terminate their contracts with Heartland and instead engage the services of Defendant." Compl. ¶ 59.
Heartland fails to allege this cause of action with the particularity required by Rule 9(b). It does not allege any particular contractual relationship, nor the "who, what, when, where, and how" the interference occurred. Accordingly, the Court GRANTS Mercury's motion to dismiss this cause of action for failure to comply with Rule 9(b). Heartland is granted leave to amend to remedy this deficiency if it can do so truthfully and without contradicting the allegations in its prior pleadings.
Even if this cause of action did not fail under Rule 9(b), Mercury argues that Heartland fails to allege any "specific, intentional breaches of contract." Docket No. 15 at 22.
"Under California law, the elements for the tort of intentional interference with contractual relations are (1) a valid contract between plaintiff and a third party; (2) defendant's knowledge of this contract; (3) defendant's intentional acts designed to induce a breach or disruption of the contractual relationship; (4) actual breach or disruption of the contractual relationship; and (5) resulting damage."
While Heartland asserts that it has "identified nearly thirty merchants who have left Heartland for Mercury within the last six months prior to filing the Complaint," it admits it does not know "why every merchant who leaves Heartland has chosen to do so," and cannot know without discovery. Docket No. 25 at 24. Be that as it may, Heartland does not allege that any of its contracts with any former merchant have actually been breached, much less breached because of interference by Mercury.
Accordingly, the Court GRANTS Mercury's motion to dismiss Heartland's IICR cause of action. Heartland is granted leave to amend to remedy the deficiencies noted above if it can do so truthfully and without contradicting the allegations in its prior pleadings.
Heartland alleges that it has "developed . . . prospective opportunities which are likely to benefit [it] in the future," but that Mercury, "with knowledge of these . . . future economic opportunities, engaged in wrongful and intentional actions to interfere with them by inducing . . . prospective merchants to sever their . . . prospective business relationships with Heartland and instead engage the services of" Mercury. Compl. ¶¶ 63-64.
Heartland fails to allege this cause of action with the particularity required by Rule 9(b). It does not allege any particular prospective economic relationship, nor the "who, what, when, where, and how" the interference occurred. Accordingly, the Court GRANTS Mercury's motion to dismiss this cause of action for failure to comply with Rule 9(b). Heartland is granted leave to amend to remedy this deficiency if it can do so truthfully and without contradicting the allegations in its prior pleadings.
"[A] plaintiff seeking to recover for alleged interference with prospective economic relations has the burden of pleading and proving that the defendant's interference was wrongful by some measure beyond the fact of the interference itself."
Heartland alleges that Mercury's false advertising is the "wrong beyond measure of the interference itself." As discussed above, Heartland's FAL allegations are dismissed, and this cause of action too is dismissed for failure to state a claim, as well as for failure to comport with the pleading requirement of Rule 9(b).
For the foregoing reasons, the Court GRANTS Mercury's motion to dismiss (Docket No. 15), and the Court GRANTS Heartland leave to amend. Within fourteen days of the date of this order, Heartland may file an amended complaint to remedy the deficiencies identified above. It may not add further claims or allegations not authorized by this order. If Heartland does not have facts to support some of these claims despite due diligence, but later discovers them, it may timely move for leave to amend further in the future.
If Heartland files an amended complaint, Mercury shall respond to it within fourteen days after it is filed. If Mercury files a motion to dismiss, Heartland shall respond to the motion within fourteen days after it is filed. Mercury's reply, if necessary, shall be due seven days thereafter. Any motion to dismiss will be decided on the papers.
IT IS SO ORDERED.