KAREN S. CRAWFORD, Magistrate Judge.
Before the Court is the parties' Joint Motion for Determination of Discovery Dispute. [Doc. Nos. 160-163.] In the Joint Motion, plaintiff seeks an order compelling defendant to provide further responses to her Fourth Set of Interrogatories and Requests for Production of Documents. For the reasons outlined more fully below, the Court finds that plaintiffs request for an order compelling further responses to these discovery requests must be GRANTED in part and DENIED in part.
The original Class Action Complaint in this case was filed on September 18, 2009. [Doc. No. 1.] A First Amended Class Action Complaint was later filed on January 15, 2010 (the "First Amended Complaint"). [Doc. No. 6.] The First Amended Complaint includes a single cause of action under California Labor Code Section 2698 et seq., also known as the Private Attorney General Act of 2004 ("PAGA"). [Doc. No. 6, at p. 2.] According to the First Amended Complaint, PAGA allows employees to recover penalties when an employer violates certain provisions of the California Labor Code. [Doc. No. 6, at p. 5.] California Labor Code Section 1198 requires employers to comply with wage orders. Section 14(a) of Wage Order 7-201 states that: "All working employees shall be provided with suitable seats when the nature of the work reasonably permits the use of seats." [Doc. No. 6, at p. 5.] In this regard, plaintiff alleges that Section 14(a) applies to the "mercantile industry" and that defendant is a member of the "mercantile industry." [Doc. No. 6, at p. 4.] Plaintiff claims she was employed in one of defendant's retail drug stores in California as a cashier but was not provided with a seat while performing her work in violation of California Labor Code Section 1198 and Section 14(a) of Wage order 7-2001. [Doc. No. 6, at p. 2.]
On October 3, 2001, plaintiff filed a Motion for Class Certification. [Doc. No. 63.] On April 4, 2012, the District Court denied plaintiff's Motion for Class Certification, concluding that plaintiff failed to satisfy the commonality requirement of Rule 23(a) and the predominance and superiority requirements of Rule 23(b)(3). [Doc. No. 131, at p. 10.]
Next, defendant filed Motion for Summary Judgment [Doc. No. 113], which was granted by the District Court on May 31, 2012. [Doc. No. 136.] It was the District Court's view that Section 14(a) did not apply to plaintiff's position of cashier, because the "nature of the work" required standing. [Doc. No. 136, at p. 10.] Judgment was entered in favor of defendant, and the case was terminated. [Doc. No. 136, at p. 10.] Plaintiff appealed. [Doc. No. 139.]
To prevent different interpretations of Section 14, the Ninth Circuit requested that the California Supreme Court exercise its discretion to decide the following questions about the meaning of Section 14(a). [Doc. No. 147, at pp. 1-14.]
[Doc. No. 147, at pp. 2-3.]
On April 14, 2016, the California Supreme Court issued a decision entitled Kilby v. CVS Pharmacy, Inc., 63 Cal.4
The California Supreme Court also held that a "totality of the circumstances" approach should be applied to determine whether the nature of the work "reasonably permits" the use of a seat. Id. at 19. "Analysis begins with an examination of the relevant tasks, grouped by location, and whether the tasks can be performed while seated or require standing. This task-based assessment is also balanced against considerations of feasibility. Feasibility may include, for example, an assessment of whether providing a seat would unduly interfere with other standing tasks, whether the frequency of transition from sitting to standing may interfere with the work, or whether seated work would impact the quality and effectiveness of overall job performance. This inquiry is not a rigid quantitative analysis based merely upon the counting of tasks or amount of time spent performing them. Instead, it involves a qualitative assessment of all relevant factors." Id. at 20. Other relevant factors may include the employer's business judgment based on an objective standard (e.g., "an employer's reasonable expectations regarding customer service" and "any evidence submitted by the parties bearing on an employer's view that an objective job duty is best accomplished standing"); and "the physical layout of a workspace." Id. at 21-22.
On June 8, 2016, the Ninth Circuit issued a Memorandum decision reversing and remanding the case to the District Court "to reconsider in light of the California Supreme Court's opinion." [Doc. No. 155, at p. 2.] Thereafter, this Court directed the parties to submit a Joint Discovery Plan and appear for a Case Management Conference. [Doc. No. 153.] Following a telephonic Case Management Conference, a Scheduling Order was issued to allow the parties additional time to complete or update class-related discovery and to file any motions related to class certification. [Doc. No. 159.] The instant Joint Motion is one of three discovery disputes currently before the Court. [Doc. Nos. 160,167, and 178.]
As defendant contends, Interrogatory No. 17, 18,19, 20, and 21 are all unduly burdensome and overly broad. In California, defendant currently has about 870 stores. If closed stores are added to this calculation, defendant has had approximately 940 stores in California during the relevant time period. Assuming a minimum of four cash stands in each store, plaintiff's interrogatories seek detailed information about some 3,480 cash stands. [Doc. No. 160, at pp. 12-17.] In addition, the stores vary in size, layout, and configuration, due in part to the acquisition of a significant number of stores from other retail companies, and defendant does not maintain the records necessary to respond to the level of detail plaintiff seeks. [Doc. No. 160, at p. 13.]
Plaintiff proposed an e-mail procedure to collect the information requested in these interrogatories. The proposed procedure would require store managers in all of defendant's 870 stores in California to describe, photograph, and measure some 3,480 register stations. [Doc. No. 160, at pp. 11-12.] However, the Court agrees with defendant that this store-by-store procedure is too burdensome, too expensive, and unworkable. The managers are not trained about cash station design and are not familiar with any standards or terminology that could be used to make the results accurate or reliable. As defendant contends, there is no guarantee that the managers would all consistently measure, photograph, and describe the same things so that the parties could rely on the information they provide. [Doc. No. 160, at p. 15.] To obtain accurate, consistent information, defendant would have to send someone to all of the stores and this would not only be very expensive, it "would take months of effort." [Doc. No. 160, at p. 14.]
It also appears that these interrogatories seek information that is disproportional to the needs of the case. At this point in the litigation, plaintiff seeks this vast amount of information in connection with two issues related to class certification (commonality and predominance). Without more, there is nothing to indicate plaintiff actually needs all of the requested information about each of defendant's stores and cash registers in order to adequately support its theory that "CVS stores share similar cash register layouts." [Doc. No. 160, at p. 9.] Under the circumstances presented, it appears that an adequate sampling would be sufficient. Accordingly, the Court will not require defendant to provide the information requested in these interrogatories for all of defendant's stores in California. Without more, information about a representative sample of stores is sufficient under the circumstances.
Additionally, it is apparent that some of the information sought in these interrogatories is duplicative of discovery already made available to plaintiff. For example, defendant previously provided plaintiff with photographs and measurements of the "cash wraps" in 20 stores in different locations throughout the state. [Doc. No. 160, at p. 14.] Plaintiff rejected defendant's offer to provide similar information for additional stores. [Doc. No. 160, at p. 14.] As of the date the parties' Joint Motion was filed, defendant also represented it had produced "132 store layouts" that offer "a bird's eye view" of each of these stores. [Doc. No. 160, at p. 14.]
As to Interrogatory Nos. 18 and 19, seeking the unique attributes and physical dimensions of the workspaces behind and around the cash registers that allegedly preclude the use of a seat or stool, defendant previously identified some examples based on sampling and witness testimony. [Doc. No. 160, at p. 19.] Although defendant offered to provide more examples based on additional sampling, plaintiff declined and insisted on a store-by-store analysis of all California stores. [Doc. No. 160, at p. 19.]
Plaintiff objects to the information already produced for two main reasons. First, plaintiff contends that the diagrams previously produced showing cash register configurations at 20 stores are out of date, because they were produced in response to discovery requests served in 2011 "as of that date." [Doc. No. 160, at p. 11.] Second, plaintiff alleges that defendant "cherry picked" the stores to support its version of the facts (i.e., that there are many types of cashier stands and configurations at its stores). [Doc. No. 160, at p. 12.]
While defendant has offered to provide additional sampling and to update the information previously produced [see, e.g., Doc. No. 160, at p. 8], plaintiff has not offered to narrow the scope of Interrogatory Nos. 17,18,19, 20, and 21. The Court expects a party seeking discovery to attempt to narrow the scope of broadly worded requests during meet and confer sessions and to discuss any such efforts in any moving papers seeking an order compelling further responses. Since it appears that plaintiff did not attempt to narrow the scope of these requests, it is difficult for the Court to determine the size of an adequate sampling.
Based on the foregoing, the Court finds that defendant's request for an order compelling defendant to provide full and complete responses to Interrogatory Nos. 17, 18, 19, 20, and 21, as worded, must be DENIED. However, if plaintiff provides defendant with a list of twenty (20) additional, randomly selected stores in California, the Court will require defendant to provide plaintiff with full and complete responses to these interrogatories as to the 20 (twenty) stores selected by plaintiff and as to the previous sample of 20 (twenty) stores selected by defendant. To the extent defendant has already disclosed this information about the previous sample of 20 (twenty) stores, defendant need only provide updated information to show any change since the prior production.
Interrogatory No. 23 is also duplicative and cumulative in that defendant previously provided plaintiff with names/contact information for about 3,500 putative class members. At the time this information was disclosed, the putative class had about 17,000 members and the 3,500 individuals identified at that time represented about 20 percent of all putative class members. [Doc. No. 160, at p. 26.] Now, "[p]laintiff is willing to limit her request to Clerk/Cashiers who
Based on the foregoing, the Court finds that plaintiff's request for an order compelling defendant to provide a further response to this request as worded must be DENIED. However, the Court will require defendant to update the prior production with a representative sample of the identities of clerk/cashiers who first became employed in California stores after April 20, 2011. Defendant shall update its prior production by identifying 20 percent of all clerk/cashiers in California stores who first became employed after April 20, 2011 (the date of defendant's prior disclosure).
Defendant is concerned that this is an overly broad "fishing expedition" and that plaintiff's "true intent" is to discover "dirt" to use against defendant. [Doc. No. 160, at pp. 30-31.] As it must, defendant also legitimately raises concerns about the privacy of third parties. [Doc. No. 160, at pp. 30-31.] Plaintiff has not explained why she needs additional discovery of this type or why she specifically seeks this type of discovery from defendant's
Plaintiff's understanding "from interviews with Clerk/Cashiers in 2011 [is] that they were allowed to use seats if they provided medical evidence such as a doctor's note." [Doc. No. 160, at p. 32.] Defendant did provide a supplemental response to this interrogatory "which includes a general description of instances where a California retail employee requested the use of a seat for a disability accommodation." [Doc. No. 160, at p. 33.] However, this response does not address the broader question implied in this interrogatory. Plaintiff is entitled to pursue her theory of the case and to discover the full extent of circumstances when clerk/cashiers in California stores used a seat or stool while operating the cash register, regardless of whether a medical condition was the reason for the use of a chair or stool while cashiering.
According to plaintiff, defendant could compile a complete response to this interrogatory by "simply sending] out an e-mail to its store managers and ask[ing] them to identify Clerk/Cashiers who used seats" while operating a cash register during the relevant time period. [Doc. No. 160, at pp. 32-33.] Defendant does not argue that it would be unreasonably difficult and burdensome to obtain this information from its California stores by e-mail.
Although defendant also raised the privacy interests of putative class members who might be identified in response to this request, the Court has no reason to believe these interests would not adequately be addressed by the stipulated Protective Order that is already in place to govern the exchange of confidential information. [Doc. No. 62.] Based on the foregoing, the Court finds that plaintiffs request for an order compelling defendant to provide plaintiff with a further response to Interrogatory No. 25, as worded, must be DENIED. However, subject to the confidentiality provisions of the Protective Order [Doc. No. 62] and for the reasons outlined above, the Court will require defendant to identify all clerk/cashiers in its California stores that have used or are using a seat or stool while operating a cash register from June 9, 2008 to the present.
These interrogatories are unduly burdensome and overly broad in geographical scope, because "[p]laintiff's class action is only about California's stores" and defendant has some 9,600 stores in the United States. [Doc. No. 160, at p. 33.] Therefore, the Court will not compel defendant to produce any documents responsive to these requests as to stores outside California.
According to plaintiff, clerk/cashiers with temporary medical conditions, such as an injury or pregnancy, were provided with a seat to use while working at the cash register in response to a doctor's note. [Doc. No. 160, at pp. 37-38.] Plaintiff argues that defendant should be ordered to conduct a diligent search and produce all responsive documents with any sensitive medical information redacted. However, plaintiff argues that the employee names and store locations in any such documents should not be redacted. [Doc. No. 160, at p. 38.]
Even if these requests are limited to defendant's 870 stores in California, they are still unduly burdensome, overly broad, and duplicative of other discovery. First, in response to Interrogatory No. 25, discussed above, defendant previously provided "a general description of instances where a California retail employee requested the use of a seat for a disability accommodation." [Doc. No. 160, at p. 33.] Second, as outlined above in the discussion of Interrogatory No. 25, the Court is already requiring defendant to identify all clerk/cashiers in its California stores from June 9, 2008 to the present who have used or are currently using a seat or stool while operating a cash register. Third, defendant produced records from a Human Resources database showing requests for seat accommodations and describing instances where a California retail employee requested the use of a seat. [Doc. No. 160, at p. 39.] Fourth, defendant made a corporate witness (an Employee Relations Manager) available for deposition to testify about responses she received after she sent an e-mail to colleagues asking whether they ever received a request for a seat. [Doc. No. 160, at p. 42.] Fifth, to locate any further responsive documents would require defendant to search "through thousands upon thousands of emails and documents." [Doc. No. 160, at p. 39.] Given the extent of documents and information already produced on this topic and the information that will be produced in response to Interrogatory No. 25, the Court finds that the burden and expense of any further discovery in response to these requests "outweighs its likely benefit." Fed.R.Civ.P. 26(b)(1). Finally, plaintiff has not explained why the discovery that has already been produced on this subject matter is insufficient.
Without more, and under the circumstances presented, the Court finds that defendant provided satisfactory responses to Document Request Nos. 43,44, and 45. The Court will not order a more extensive and costly search for additional documents, particularly when defendant has already produced relevant documents that appear to be sufficient under the circumstances and will be identifying all clerk/cashiers who have used a seat or stool in California stores in response to Interrogatory No. 25. In sum, the Court finds that plaintiff's request for an order compelling defendant to provide further responses to Document Request Nos. 43, 44, and 45 must be DENIED.
Plaintiff claims that defendant has not produced any documents in response to this request. [Doc. No. 160, at p. 44.] Defendant represented in the Joint Motion that to the best of its knowledge "at this time, no documents exist specific to this request that have not already been produced. . . . Plaintiff's motion is moot as to this request." [Doc. No. 160, at p. 44.] Accordingly, the Court finds that plaintiffs request for an order compelling defendant to provide a further response to this request must be DENIED.
Plaintiff has not offered to narrow the scope of this request. Nor has plaintiff explained the need for requesting such a broad range of documents. Once again, the Court expects a party seeking discovery to attempt to narrow the scope of broadly worded requests during meet and confer sessions and to discuss any such efforts in any moving papers seeking an order compelling further responses. The Court declines to rewrite the request for plaintiff's benefit. In other words, the Court finds that plaintiffs request for an order compelling defendant to provide a further response to Document Request No. 52 as worded must be DENIED.
Defendant has agreed to search for responsive documents from the store where plaintiff was employed rather than for all stores or all 3,480+ cash register stands and says it "will produce" any responsive documents. [Doc. No. 160, at p. 48.] Defendant's response to this request is reasonable under the circumstances, but it is unclear from the Joint Motion whether defendant has completed a search as agreed or whether any responsive documents were found and produced. To eliminate this uncertainty, the Court will require defendant to provide plaintiff with a declaration by counsel or a knowledgeable corporate representative of defendant clarifying that as to the store where plaintiff was employed all responsive, non-privileged documents have been produced or that no responsive documents were located despite a diligent search. To the extent defendant is withholding any documents based on a claim of privilege, defendant must also "expressly/make the claim" by providing plaintiff with a suitable privilege log pursuant to Federal Rule of Civil Procedure 26(b)(5)(A).
Based on the foregoing, IT IS HEREBY ORDERED that plaintiff's request in the parties' Joint Motion [Doc. No. 160] for an order compelling defendant to provide further responses to certain interrogatories and requests for production of document is GRANTED in part and DENIED in part. IT IS FURTHER ORDERED that:
2. Plaintiff's request for an order compelling defendant to provide a further response to Interrogatory No. 23, as worded, is DENIED. However, defendant is ordered to update its prior production with a representative sample of clerk/cashiers who first became employed in California stores after April 20, 2011. Defendant shall update its prior production by identifying 20 percent of all clerk/cashiers in California stores who first became employed after April 20, 2011 (the date of defendant's prior disclosure). The method for identifying any such clerk/cashiers shall be the same as for the prior production on April 20, 2011.
3. Plaintiff's request for an order compelling defendant to provide a further response to Interrogatory No. 24 is DENIED.
4. Plaintiff's request for an order compelling defendant to provide a further response to Interrogatory No. 25, as worded, is DENIED. However, subject to the Protective Order governing the exchange of confidential information [Doc. No. 62], defendant is ordered to identify all clerk/cashiers in its California stores that have used or are using a seat or stool from June 9, 2008 to the present while operating a cash register.
5. Plaintiff's request for an order compelling defendant to provide a further response to Document Request No. 41, as worded, is DENIED. However, to the extent it has not already done so, defendant is ordered to provide plaintiff with floor plans, schematics, design documents, and drawings showing the workspace behind or around the registers for the representative sample of stores identified in the discussion above concerning Interrogatory Nos. 17,18,19, 20, and 21.
6. Plaintiffs' request for an order compelling defendant to provide further responses to Document Request Nos. 43, 44, 45, and 46 is DENIED.
7. Plaintiff's request for an order compelling defendant to provide a further response to Document Request Nos. 49 and 51 is GRANTED. To eliminate any ambiguity in defendant's statement that it has "agreed" to provide responsive documents to these requests, defendant is ordered to provide plaintiff with a declaration by counsel or a knowledgeable corporate representative of defendant clarifying that all responsive, non-privileged documents have been produced or that no responsive documents were located despite a diligent search. To the extent defendant is withholding any documents based on a claim of privilege, defendant must also "expressly make the claim" by providing plaintiff with a suitable privilege log pursuant to Federal Rule of Civil Procedure 26(b)(5)(A).
8. Plaintiff's request for an order compelling defendant to provide a further response to Document Request No. 52, as worded, is DENIED. However, defendant agreed in the Joint Motion to search for responsive documents from the store where plaintiff was employed and said it "will produce" responsive documents if any are located. Thus, it is unclear whether defendant has produced any responsive documents. To eliminate this uncertainty, defendant is ordered to provide plaintiff with a declaration by counsel or a knowledgeable corporate representative of defendant clarifying that all responsive, non-privileged documents have been produced or that no responsive documents were located despite a diligent search. To the extent defendant is withholding any documents based on a claim of privilege, defendant must also "expressly make the claim" by providing plaintiff with a suitable privilege log pursuant to Federal Rule of Civil Procedure 26(b)(5)(A).
9. Defendant shall comply with this Order by providing plaintiff with the documents and information as set forth above as soon as possible and on a rolling basis.