EDWARD M. CHEN, District Judge.
Plaintiff Tag Brown has filed a putative class and collective action against Defendant Quantcast Corp., his former employer. According to Mr. Brown, "Quantcast is a website analytics company." Compl. ¶ 14. He worked for Quantcast as a sales representative for which he was paid a salary plus commissions. He was deemed exempt from overtime pay. See Compl. ¶ 26. Mr. Brown has brought suit because he maintains that Quantcast misclassified him and others similarly situated as exempt from overtime. Mr. Brown has asserted a claim for failure to pay overtime under the federal Fair Labor Standards Act ("FLSA") as well as a claim for violation of California Business & Professions Code § 17200.
Quantcast now moves to compel arbitration with respect to Mr. Brown and each of the five other former employees.
Quantcast argues that arbitration must be compelled because each individual has an offer-of-employment letter that contains an arbitration provision. According to Quantcast, some of the individuals are also subject to arbitration based on provisions in their sales commission plans and severance agreements. For purposes of the pending motion, the Court need only consider the offer letters. There are two different offer letters that cover the six individuals. The parties have referred to them as the first and second offer letters, respectively, and the Court shall do the same. Mr. Brown and Mr. Berg received the first offer letter. See Schwartz Decl., Exs. A, E. Ms. Primer, Mr. Ransome, Mr. Awrabi, and Mr. McManus received the second offer letter. See Schwartz Decl., Exs. H, J, K, M.
Quantcast asserts, and Plaintiffs do not dispute, that the Federal Arbitration Act ("FAA") governs the instant case. The FAA provides in relevant part that
9 U.S.C. § 2.
Grounds that exist to support the revocation of an arbitration agreement include no contract formation and contract invalidity, see generally Eiess v. USAA Fed. Sav. Bank, No. 19-cv-00108-EMC, 2019 U.S. Dist. LEXIS 144026 (N.D. Cal. Aug. 23, 2019) (discussing both contract formation and contract validity) — that is, so long as those defenses do not "apply only to arbitration or . . . derive their meaning from the fact that an agreement to arbitrate is at issue." Sakkab v. Luxottica Retail N. Am., Inc., 803 F.3d 425, 432 (9th Cir. 2015) (internal quotation marks omitted). A party may also argue that an arbitration clause in a concededly binding contract does not "`appl[y] to a given controversy.'" Id.
Both Mr. Brown and Mr. Berg received the first offer letter which contained the following arbitration provision:
Schwartz Decl., Exs. A, E.
Mr. Brown and Mr. Berg challenge the first offer letter on three grounds: (1) the arbitration provision does not cover the claims at issue; (2) there was no "meeting of the minds" regarding arbitration; and (3) the arbitration provision is unconscionable and severance cannot save it.
Mr. Brown and Mr. Berg argue first that the arbitration provision does not apply to their claims because their claims do not arise under the employment agreement but rather are based on statutes. See Elijahjuan v. Superior Court, 210 Cal.App.4th 15, 20-21 (2012) (noting that a Ninth Circuit case, Narayan v. EGL, Inc., 616 F.3d 895 (9th Cir. 2010), "explains the distinction between rights arising under a contract and those arising under a Labor Code statute"; "[a]lthough Narayan involved a choice of law provision, its reasoning is applicable here"). The problem with this argument is that it reads out critical language in the arbitration provision. The provision does not state that it covers claims arising from or regarding the employment agreement; rather, the provision states that it covers claims arising from or regarding (inter alia) performance of the employment agreement. Mr. Brown and Mr. Berg's overtime claims do arise from or regard performance of the employment agreement which classifies and treats Mr. Brown and Mr. Berg as exempt from overtime pay.
Mr. Brown and Mr. Berg argue that, even if their claims fall within the scope of the arbitration provision, the arbitration provision is not enforceable because there was no "meeting of the minds" with respect to the provision. This is essentially a contract formation issue. They contend that, at the time they signed the first offer letter, they also signed a sales commission plan, which also contains an arbitration provision. The arbitration provision in the sales commission plan states as follows:
Schwartz Decl., Exs. A, E (Sales Commission Plan ¶ 14) (emphasis added).
Mr. Brown and Mr. Berg contend that there was no meeting of the minds regarding arbitration because the sales commission plan refers to use of the AAA rules whereas, as indicated above, the first offer letter refers to use of the JAMS rules: "The refusal to identify one controlling agreement makes it impossible to know what agreement to enforce." Opp'n at 8. Mr. Brown and Mr. Berg add: "The AAA [itself] has multiple arbitration rules" and, because the sales commission plan "does not clearly identify one set of applicable rules, [this] lead[s] to further uncertainty." Opp'n at 8 n.4; see also https://www.adr.org/Rules (last visited 11/15/2019) (listing arbitration rules for commercial, construction, consumer, employment, labor, international dispute resolution, and optional appellate).
Mr. Brown and Mr. Berg's argument is meritless. As Quantcast points out, it was reasonable to have Mr. Brown and Mr. Berg enter into two arbitration agreements at the same time: "The Sales Commission Plan could reasonably be interpreted to govern disputes concerning Plaintiffs' commission payments, whereas the Offer Letter relates to broader employment disputes, like the classification claims alleged in this case." Reply at 8 (adding that doubts as to interpretation should be resolved in favor of arbitration).
The Court also notes that, even though the first offer letter and sales commission plan do reference different arbitration rules, Mr. Brown and Mr. Berg have not pointed to any specific conflict between the rules. The main case on which Mr. Brown and Mr. Berg rely is distinguishable precisely because, there, the plaintiffs pointed to specific inconsistencies. See Ragab v. Howard, No. 15-cv-00220-WYD-MJW, 2015 U.S. Dist. LEXIS 148301, at *14 (D. Colo. Nov. 2, 2015) (noting that the plaintiff "identified 74 independent ways in which the six arbitration clauses are not only ambiguous in relation to one another but also inconsistent"; one way was related to the rules governing arbitration). Furthermore, other cases cited by Mr. Brown and Mr. Berg suggest that not every kind of conflict between arbitration provisions precludes a contract. See, e.g., Arevalo Tortilleria, Inc. v. Applied Underwriters Captive Risk Assurance Co., 694 F. App'x 614, 615 (9th Cir. 2017) (concluding that "[t]he district court did not err in holding that the arbitration agreements were not inconsistent[;] [a]lthough the RPA and the Request to Bind provide for arbitration in different locations, the parties indisputably intended that disputes related to the RPA be submitted to arbitration, and the arbitrators can reconcile any dispute about venue").
Finally, to the extent Mr. Brown and Mr. Berg argue that there is uncertainty because the AAA has multiple sets of rules, that is true but, similar to above, they have not pointed to any specific inconsistencies among those rules.
Mr. Brown and Mr. Berg contend that, even if the arbitration provision in the first offer letter covers their wage-and-hour claims, and even if there was a meeting of the minds on arbitration, the arbitration provision still should not be given effect because it is unconscionable and severance cannot save it.
Under California law on contracts, unconscionability has two elements: procedural and substantive. See Turng v. Guaranteed Rate, Inc., 371 F.Supp.3d 610, 624 (N.D. Cal. 2019).
Id.
With respect to procedural unconscionability, there is no indication that Mr. Brown and Mr. Berg could opt out of the arbitration requirement or negotiate on the issue of arbitration with Quantcast. Thus, there is some procedural unconscionability in the instant case. As this Court has recognized, "`few employees are in a position to refuse a job because of an arbitration requirement,' and thus an employment contract of adhesion is procedurally unconscionable." Id. at 625.
This Court has also noted, however, that "`[w]here there is no other indication of oppression or surprise, the degree of procedural unconscionability of an adhesion agreement is low, and the agreement will be enforceable unless the degree of substantive unconscionability is high.'" Id. at 626. Here, Mr. Brown and Mr. Berg argue that there is at least one other indication of oppression or surprise here because there were arbitration provisions in both the first offer letter and the sales commission plan. However, as indicated above, this argument is not persuasive. Hence, the degree of procedural unconscionability is minimal.
As for substantive unconscionability, as noted above, the arbitration provision in the first offer letter states as follows:
Schwartz Decl., Exs. A, E (emphasis added). The bolded language above points to where Mr. Brown and Mr. Berg claim substantive unconscionability.
First, Mr. Brown and Mr. Berg assert substantive unconscionability because only they were required to arbitrate ("you agree"), and not Quantcast. As Quantcast points out, however, there are cases holding that there is mutuality between the parties in spite of similar language in an arbitration provision such as "I agree." For example, in Roman v. Superior Court, 172 Cal.App.4th 1462 (2009), the court stated that "we simply do not believe . . . the mere inclusion of the words `I agree' by one party in an otherwise mutual arbitration provision destroys the bilateral nature of the agreement." Id. at 1473. It added that, even if there were some ambiguity, "given the public policy favoring arbitration and the requirement we interpret the provision in a manner that renders it legal rather than void, we would necessarily construe the arbitration agreement as imposing a valid, mutual obligation to arbitrate." Id. Roman strongly supports Quantcast.
Moreover, in the instant case, it is clear that the "you agree" language was meant to apply to both the employee and Quantcast (and not just the employee) because the arbitration provision contains an exception to arbitration for disputes that arise from the confidentiality agreement. As discussed below, this "carve-out" was clearly intended to benefit Quantcast. The "you agree" language does not prevent the arbitration clause from applying to Quantcast; otherwise, the carve-out from arbitration makes no sense.
Second, Mr. Brown and Mr. Berg claim substantive unconscionability based on the carve-out from arbitration. Quantcast protests that the carve-out "is mutual, as it applies to claims brought by either Quantcast or Plaintiffs." Reply at 12; see also Pereyra v. Guaranteed Rate, Inc., No. 18-cv-06669-EMC, 2019 U.S. Dist. LEXIS 108940, at *17 (N.D. Cal. June 28, 2019) (noting that there is lack of mutuality if one contracting party, but not the other, is required to arbitrate all claims arising out of the same transaction or occurrence). Presumably, what Quantcast means here is that, even though the confidentiality agreement imposes obligations only on the employee and not Quantcast itself (e.g., not to disclose proprietary information of Quantcast), where there is a dispute that arises from the confidentiality agreement, either Quantcast or the employee could get that dispute in front of a court.
Id. at *18; see also Farrar v. Direct Commerce, Inc., 9 Cal. App. 5th 1257, 1273 (2017) (stating that, "[w]hile a contract can provide a margin of safety that provides the party with superior bargaining strength a type of extra protection for which it has a legitimate commercial need without being unconscionable, several courts have concluded a complete carve-out for confidentiality-related claims results in unfair one-sidedness") (internal quotation marks omitted); Fitz, 118 Cal. App. 4th at 725 (stating that "[t]he ACT policy is unfairly one-sided because it compels arbitration of the claims more likely to be brought by Fitz, the weaker party, but exempts from arbitration the types of claims that are more likely to be brought by NCR, the stronger party"); Mercuro v. Superior Court, 96 Cal.App.4th 167, 176 (2002) (noting that "the agreement specifically excludes `claims for injunctive and/or other equitable relief for intellectual property violations, unfair competition and/or the use and/or unauthorized disclosure of trade secrets or confidential information'" and therefore "exempts from arbitration the claims Countrywide is most likely to bring against its employees").
Finally, Mr. Brown and Mr. Berg assert substantive unconscionability because the arbitration provision specifies that JAMS Comprehensive Arbitration Rules and Procedures shall apply and these rules would require him to pay fees and costs that he would not have to pay if he was able to litigate his case in court instead. Mr. Brown and Mr. Berg point to Comprehensive Rule No. 31 in particular which provides as follows:
https://www.jamsadr.com/rules-comprehensive-arbitration/#Rule-31 (last visited 12/5/2019).
In response, Quantcast asserts that, when JAMS receives an employment case, it generally applies its "Employment Arbitration Minimum Standards of Procedural Fairness," and Minimum Standard No. 6 puts limitations on what an individual must pay:
https://www.jamsadr.com/employment-minimum-standards/ (last visited 12/5/2019).
Based on JAMS's website, it appears that the Employment Arbitration Minimum Standards "apply to arbitrations based on pre-dispute agreements that are required as a condition of employment," and "JAMS will administer mandatory arbitrations in employment cases only if the arbitration provision complies with JAMS Minimum Standards." https://www.jamsadr.com/employment-minimum-standards/. The problem for Quantcast is that it assumes that the arbitration will in fact go to JAMS, but the first offer letter does not require that the dispute be arbitrated before JAMS specifically. It simply refers to JAMS's Comprehensive Rules as being applicable in the arbitration.
Moreover, the arbitration provision in the first offer letter indicates in no way that any JAMS rules or standards will apply other than the Comprehensive Rules. In this regard, it is noteworthy that JAMS has Employment Arbitration Rules that are separate and distinct from the Comprehensive Rules. See https://www.jamsadr.com/rules-employment-arbitration/ (last visited 12/5/2019). Although Quantcast could have incorporated the Employment Arbitration Rules in the first offer letter, it did not, choosing instead to incorporate only the Comprehensive Rules.
Accordingly, the Court also finds some substantive unconscionability because the arbitration provision contemplates that employees will have to pay substantial fees and costs exceeding that which would be paid in a court suit in order to arbitrate.
Based on the above, the Court finds a low degree of procedural unconscionability as well as some substantive unconscionability in the first offer letter's arbitration clause. The Court must assess whether the substantively unconscionable provisions in the arbitration clause may be severed such that arbitration would go forward without the substantively unconscionable terms.
In Armendariz v. Foundation Health Psychcare Services, Inc., 24 Cal.4th 83 (2000), the California Supreme Court indicated that, "[i]f the central purpose of the contract is tainted with illegality, then the contract as a whole cannot be enforced," whereas, "[i]f the illegality is collateral to the main purpose of the contract, and the illegal provision can be extirpated from the contract by means of severance or restriction, then such severance and restriction are appropriate." Id. at 124.
Id. at 124-25.
In the instant case, the Court concludes that, although arguably a close call, the substantively unconscionable terms in the first offer letter's arbitration clause do not "indicate a systematic effort to impose arbitration on an employee . . . as an inferior forum that works to the employer's advantage." Id. at 124. The substantively unconscionable terms here do not have as broad a reach as the substantively unconscionable terms in Armendariz. See id. at 103-04, 120 (describing provision that limited the damages employees could obtain and provision that required arbitration of only an employee's claim for wrongful termination). The agreement is in nearly all respects mutual. The exception pertains to one aspect of relief which is not an explicitly unilateral carve-out. With respect to the fee provision, there is a plausible though not convincing argument that the fee provision does not encumber employees with excessive arbitration fees. Hence, the agreement is not permeated with unconscionability.
Moreover, severance is possible — i.e., the Court may strike both the term that provides a carve-out from arbitration and the term that provides for application of the JAMS Comprehensive Rules. With the severance of the Comprehensive Rules provision, Mr. Brown and Mr. Berg would not be required to pay arbitration fees and costs. See id. at 113 ("[A] mandatory employment arbitration agreement that contains within its scope the arbitration of [statutory employment] claims impliedly obliges the employer to pay all types of costs that are unique to arbitration. . . . The absence of specific provisions on arbitration costs would therefore not be grounds for denying the enforcement of an arbitration agreement.").
For the foregoing reasons, the Court holds that the first offer letter's arbitration provision may be enforced, conditioned upon severance of the two substantively unconscionable terms discussed above.
Ms. Primer, Mr. Ransome, Mr. Awrabi, and Mr. McManus each received the second offer letter which contained the following arbitration provision:
Schwartz Decl., Exs. H, J, K, M (also providing that the "letter agreement shall be construed and interpreted in accordance with the laws of the State of California").
For this arbitration provision, the relevant Plaintiffs claim unconscionability only. They argue procedural unconscionability because the second offer letter is a contract of adhesion; they argue substantive unconscionability because of lack of mutuality — i.e., based on the exception to arbitration "that each party may, at its, his or her option, seek injunctive relief in court related to the improper use, disclosure or misappropriation of a party's private, proprietary, confidential or trade secret information." Schwartz Decl., Exs. H, J, K, M.
The analysis here is similar to that above with respect to the alleged unconscionability of the first offer letter's arbitration provision — with two exceptions. First, the second offer letter's arbitration provision makes a carve out not for just disputes that arise from the confidentiality agreement, but rather for disputes that "relate[] to the improper use, disclosure or misappropriation of a party's private, proprietary, confidential or trade secret information." Schwartz Decl., Exs. H, J, K, M. This carve-out from arbitration is not so clearly one-sided in favor of Quantcast. While Quantcast would be more likely to bring a claim for disclosure or misappropriation of trade secrets, it is not implausible that the relevant Plaintiffs could bring a claim for disclosure of private or confidential information. Second, the second offer letter does refer to the JAMS employment arbitration rules which protects employees from excessive arbitration fees.
Any substantive unconscionability is thus minimal. Given the minimal procedural unconscionability, the Court holds that the second offer letter's arbitration provision may be enforced.
The motion to compel arbitration is granted subject to severance of the offending provisions in the first offer letters. Because all individuals' claims shall be subject to arbitration, the Court shall also stay proceedings in this case pursuant to 9 U.S.C. § 3. See 9 U.S.C. § 3 (providing that, "[i[f any suit or proceeding be brought in any of the courts of the United States upon any issue referable to arbitration under an agreement in writing for such arbitration, the court in which such suit is pending, upon being satisfied that the issue involved in such suit or proceeding is referable to arbitration under such an agreement, shall on application of one of the parties stay the trial of the action until such arbitration has been had in accordance with the terms of the agreement, providing the applicant for the stay is not in default in proceeding with such arbitration").
This order disposes of Docket No. 22.