Petitioner: DEPARTMENT OF FINANCIAL SERVICES
Respondent: BENEFITS OF AMERICA, N.A., INC.
Judges: DON W. DAVIS
Agency: Department of Financial Services
Locations: Tallahassee, Florida
Filed: May 10, 2005
Status: Closed
Settled and/or Dismissed prior to entry of RO/FO on Monday, July 25, 2005.
Latest Update: Dec. 22, 2024
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ms FLORIDA
FINANCIAL SERVICES
ED
TOM GALLAGHER.
Re oe HAR SO 205
IN THE MATTER OF: pocketed oy; OW
BENEFITS AMERICA, N.A., INC., d/b/a CASE NO.: 79887-05-AG
LIFE BENEFITS AMERICA, N.A., INC.
ce nl oes a
OS [&l&S
ADMINISTRATIVE COMPLAINT
TO: BENEFITS AMERICA, N.A,INC.,
d/b/a LIFE BENEFITS AMERICA, N.A., INC.,
through its President, Herberl R Buffington
415 East Paces Ferry Road, N.E.
Terrace Level
Atlanta, Georgia 30305-3306
BENEFITS AMERICA, N.A., INC.,
d/b/a LIFE BENEFITS AMERICA, N.A , INC.,
through its Registered Agent, Corporation Service Company
1201 Hays Sureet
Tallahassee, Florida 32301
You, BENEFITS AMERICA, N A, INC., d/b/a LIFE BENEFITS AMERICA, N.Az
INC. (“BENEFITS"), are hereby notified that the Chief Financial Officer of the Szate of Florida|
has caused to be made an investigation of your activities while icensed as a non-resident viatical
settlement broker in this state, as a result of which it is alleged:
LEGATI
1. Pursuant to chapter 626, Fla. Stat., you, BENEFITS, are currently licensed in this
state as a non-resident viatical settlement broker (8-67). Your license 1.D number is AOI8879
2. Atall times pertinent to the dates and occurrences referred to herein, you,.
BENEFITS, were licensed in this state as a nonresident viatical settlement broker.
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COUNT I
3. The allegations contained in paragraphs |. and 2 are hereby realleged and fully
incorporated by reference.
4 Documentation in BENEFITS' file for M-P.V , of Key West, Florida included,
among other things, an application by M.P V for coverage with Manhattan National Life
Insurance Company dated October 16, 1996 (“Manhattan Application”).
5. On the Manhattan Application, M P V answered “No” to the question “Within
the past 2 years, have you been treated for or had: (h) Been diagnosed or treated by a member
of the medical profession as having acavired immune deficiency syndrome (AIDS) pr AIDS
related complex (ARC)?”
6. Manhattan National Life Insurance Company issued a policy to M.LP.V, with an
effective date of November 25, 1996 (“Manhattan Policy”).
7. Documentation in BENEFITS’ file for M.P V included, aniong other things, a
Viator Intake Form dated July 2, 2001.
8. The Viator Intake Form indicated that M P.V. had been diagnosed with HIV in
1994
9. MPV. listed his address as Key West, Florida on the Manhattan Application.
Additionally, the Manhattan Application was signed by M.P.V. in Key West
10. MP Ves address is listed as Key West, Florida on the Viator imake Form.
Jl. BENEFITS knew or should have known, or believed or should have believed, that
MPV may have procured the Manhattan Policy by fraudulent means.
12. BENEFIT did not provide information or report M.P.V. to the Division of
Insurance Fraud, as required pursuant to § 626.989(6), Fla. Stat (2001), which states in material
part that “any insurer, agent, or other person licensed under the code, or an employee thereof,
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having knowledge or who believes that a fraudulent insurance act or any other act or practice
which, upon conviction, constitutes a felony or a misdemeanor under the code, or under
5, 317.234, is being or has been committed shall send to the Division of Insurance Fraud a report
or information pertinent to such knowledge or belief and such additional information relative
thereto as the department may require.”
IT IS THEREFORE CHARGED that you, BENEFITS, have violated or are accountable
under one or more of the following provisions of the Florida Insurance Code and Rules of the
Department which constitutes grounds for the suspension, revocation or surrender of your non-
resident viatical settlement broker and appointments, and eligibility for licensure or appointraen(:
{a) Has engaged in fraudulent or dishonest practices, or otherwise has been shown to
be untrustworthy or incompetent to act as a viatical settlement broker. [Section 62 6.9917(1}(b),|
Fla. Stat. (2001)).
(b) Has violated any provision of the insurance code os of this act. |
[Section 626.9917(1 Xe), Fla. Stat (2001)]
COUNT If
13. The allegations contained in paragraphs 1 and 2 are hereby realleged and fully
incorporated by reference.
14. | Documentation in BENEFITS" file for J.F H_ of Harrison, Tennessee included,
among other things, an application by J.F.H. for coverage with Commercial Union Life
Insurance Company of America dated December 9, 1996 (“Commercial Union Application”).
15 On the Commercial Union Application, J.F.H. answered “No” to the question
“Has any person proposed for coverage consulted, been diagnosed, or been treated by any
physician or other practitioner for, or had any known or suspected heart attack, stroke, cancer,
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diabetes, high blood pressure, immune deficiency disorder, AIDS, or AIDS related complex
(ARC)?"
16. Commercial Union Life Insurance Company of America issved @ policy to JF H.
with an effective date of December 16, 1996 (“Commercia) Union Policy”).
17 Documentation in BENEFITS’ file for J -F.H included, among other things, a
BENEFITS Application dated April 14, 1999.
18 The BENEFITS Application indicated that J.F.H. had been diagnosed HIV
positive in March of 1995.
19. BENBETTS attempted to broker the Commercial Union Policy with Future First
Financial Group.
20 BENEEITS knew or should have known, or believed or should have believed, that
J.F.H. may have procured the Commercial Union Policy by fraudulent means.
IT IS THEREFORE CHARGED that you, BENEFITS, have violated or are accountable
under one or more of the following provisions of the Florida Insurance Code and Rules of the
Department which constitutes grounds for the revocation or surrender of your non-resident
viatical settlement broker and appointments, and eligibility for licensure or appointment:
(a) Has engaged in fraudulent or dishonest practices, or otherwise has been shown to
be untrustworthy or incompetent to act as a Viatical] settlement broker. [Section 626 9917(1)(b),
Fla. Stat (1999)]
COUNT I
21 ‘The allegations contained in paragraphs 1 and 2 are hereby realleged and fully
incorporated by reference.
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32. Decumentation in BENEFITS’ file for B.T B., of Decatur, Georgia included,
among other things, an application by BT B. for coverage with American Heritage Life
Insurance Corspany dated January 14, 1997 or 1998 (“American Heritage Application”).
23. On the American Heritage Application, BT B. answered “No” to the question
“Has any person to be insured ever had, been treated for, or been told by a member of the
medical profession they have: b. Acquixed Immune Deficiency Syndrome (AIDS), AIDS
related complex (ARC), or ever tested positive for antibodies or antigens to any AIDS virus?”
24. American Heritage Life Insurance Company issued a policy to B.T B. (“American
Heritage Policy”). ‘
25. Documentation in BENEFITS’ file for B.T B included, among other things, 8
BENEFITS Application dated February 24, 1998
26. The BENEFITS Application indicated that BT B had been diagnosed HIV
positive in May of 3991.
27. BENEFITS attempted to broker the American Heritage Policy with Future First
Financial Group
28. BENEFITS knew or should have known, or believed or should have believed, that
B TB. may have procured the American Heritage Policy by fraudulent means.
IT IS THEREFORE CHARGED that you, BENEFITS, have violated or are accountable
under one or more of the following provisions of the Florida Insurance Code and Rules of the
Department which constitutes grounds for the revocation or sutrender of your non-resident
viatical settlement broker and appointments, and eligibility for licensure or appointment:
(a) Has engaged in fraudulent or dishonest practices, or otherwise has been shown fo
be untrustworthy or incompetent to act as a viatical settlement broker. (Section 626.991 7( 3)(b),
Fla, Stat (1997).
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COUNT IV
29. Theallegations contained in paragraphs 1 and 2 are hereby realleged and fully
incorporated by reference.
30. Documentation in BENEFITS’ file for B.T B. also included, among other things,
an application by B.T B. for coverage with United Presidential Life Insurance Cornpany dated
April 21 or 22, 1998 (“United Presidential Application”).
31. Om the United Presidential Application, B T.B answered “No” to the question “In
the past 10 years has any proposed insured: Been diagnosed or treated by a member of the
medical profession for an immune deficiency disorder or AIDS?”
32. United Presidential Life Insurance Company issued a policy to B.T B. (“United
Presidential Policy’).
33. Documentation in BENEFITS’ file for B.T.B. included, among other things, a
BENEFITS Application dated February 24, 1998
34. The BENEFITS Application indicated that B. T.B. had been diagnosed HIV
positive in May of 1991.
35. | BENEFITS attempted to broker the United Presidential Policy with Future First
Financial Group.
36. | BENEFITS knew or should have known, or believed or should have believed, that
B.T.B may have procured the United Presidential Policy by fraudulent means
IT IS THEREFORE CHARGED that you, BENEFITS, have violated or are accountable
under one or more of the following provisions of the Florida Insurance Code and Rules of the
Department which constitutes grounds for the revocation or surrender of your non-resident
Viatical settlement broker and appointments, and eligibility for licensure or appointment:
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(a) Has engaged in fraudulent or dishonest practices, or otherwise has been shown to
be untrustworthy or incompetent to act as a viatiea) settlement broker. [Section 626.9917(1}(2),
Fla. Stat. (1997))-
COUNT V
37. The allegations contained in paragraphs | and 2 are hereby realleged and fully
incorporated by reference.
38. Documentation in BENEFITS’ file for P.C B. of Atlanta, Georgia included,
among other things, an application by P.C B. for coverage with Dixie National Life Insurance
Company dated February 8, 1996 (“Dixie National Application”).
39 — Onthe Dixie National Application, P CB answered “No” to the question “Have
you been diagnosed by a member of the medical profession as having Acquired Immune
Deficiency Syndrome (AIDS)?”
40. Dixie National Tate pours Company issued a policy to P.C B, with an
effective date of Febmary 21, 1998 (Dixie Natsona! Policy”)
4\ Documentation in BENEFITS' file for P-C.B included, among other things, 2
BENEFITS Application dated February 3, 1998.
42. The BENEFITS Applicaton indicated that P.C.B. had been diagnosed HIV
positive.
43. BENEFITS attempted to broker the Dixie National Policy with Future First
Financial Group.
44. | BENEFITS knew or should have known, or believed or should have believed, thet
P C.B. may have procured the Dixie National Policy by fraudulent means.
IT IS THEREFORE CHARGED that you, BENEFITS, have violated or are accountable
under one or more of the following provisions of the Florida Insurance Code and Rules of the
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Department which constitutes grounds for the revocation or surrender of your non-resident
viatical settlement broker and appsintments, and eligibility for licensure or appointment:
(a) Has engaged in fraudulent or dishonest practices, or otherwise has been shown to
be untrustworthy or incompetent to act as 8 viatical settlement broker. [Section 626.9917(1)(b),
Fla. Stat (1997)].
Cc T Vi
45. The allegations contained in paragraphs | and 2 are hereby realleged and fully
incorporated by reference.
46. During the on-site examination of BENEFITS, the Department requested to see
twenty-four (24) specific files (“Specific Files”)
47. BENEFITS did not make the Specific Files available to the Department for
examination, as required by § 626.9922(2) and (4), Fla. Stat, (2004).
48. In aJune 2, 2004 letter, the Department requested copies of seventeen (17) of the
Specific Files (“Requested Files”).
49 BENEFITS, through their legal counsel, stated that BENEFITS was unable to
provide copies of the Requested Files to the Department because the Requested Files were not in
BENEFITS’ possession, but rather were in the possession of the Federaj Bureau of Investigation
(FBI)
50. The FBI returned copies of all files it seized to BENEFITS prior to February 4,
2004
WHEREFORE, you, BENEFITS, are hereby notified that the Chief Financial Officer
intends to enter an Order suspending or revoking your licenses and appointments as a non-
resident viatical settlement broker and impose such penalties as may be provided under the
provisions of Sections 626 9917 and 626.9918, Florida Statutes, and under the other referenced
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sections of the Florida Statutes as sct out in this Administrative Complaint. You are further
notified that any order entered in this case revoking or suspending any license or eligibility for
licensure held by you shall also apply to all other Licenses and eligibility held by you under the
Florida Insurance Cade.
NOTICE OF RIGHTS
You have the right to request a proceeding to contest this action by the Department
purguant to sections 120 569 and 120.57, Florida Statutes, and Rule 28-107, Florida
Administrative Code The proceeding request must be in writing, signed by you, and must be
filed with the Department within twenty-one (21) days of your receipt of this notice. Completion
of the atached Election of Proceeding form and/or a petition for administrative hearing will
suffice as a written xequest. The request must be filed with the General Counsel as acting
Agency Clerk, at the Florida Departnent of Financial Services, 612 Larson Building, 200 East
Gaines Street, Tallahassee, Florida 32399-0333. Your written response mus! be received by the
Department no later than 5:00 p.m. on the twenty-first day after your receipt of this notice.
Mailing the response on the twenty-first day will not preserve your right to a bearing.
YOUR FAILURE TO RESPOND IN WRITING WITHIN
TWENTY-ONE (21) DAYS OF YOUR RECEIPT OF THIS
NOTICE WILL CONSTITUTE A WAIVER OF YOUR RIGHT
TO REQUEST A PROCEEDING ON THE MATTERS
ALLEGED HEREIN AND AN ORDER OF REVOCATION
WILL BE ENTERED AGAINST YOU.
If you request a proceeding, you must provide information that complies with the
requirements of Rule 28-107.004, Florida Administrative Code. As noted above, completion of
the attached Election of Proceeding form conforms to these tequirements. Specifically, your
response mnust contain:
(a) | The name and address of the party making the request, for purpase of service;
(b) A staternent that the party is requesting a hearing involving disputed issues of
material fact, or a hearing not involving disputed issues of material fact; and
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A reference to the notice, order to show cause, administrative complaint, or other
(c)
communication that the party has received from the agency
Ifa hearing of any type is requested, you have the right to be represented by counsel or
other qualified representative at your expense, to present evidence and argument, to call and
cross-examine witnesses, and to compel the attendance of witnesses and the production of
documents by subpoena
If a proceeding is requested and there is no dispute of material fact, the provisions of
section 120.57(2), Florida Statutes, apply In this regard, you may submit oral or written
evidence in opposition to the action taken by the Department or a written statement challenging
the grounds upon which the Department has relied. While a hearing is normally not required in
the absence of a dispute of fact, if you feel that a hearing is necessary, one wil] be conducted in
Tallahassee, Florida, or by telephonic conference call upon your request.
However, if you dispute material facts which are the basis for the Department’s action,
you must request an adversarial proceeding pursuant to sections 120.569 and 120.57(1), Florida
Statutes. These proceedings are held before a State administrative law judge of the Division of
Administrative Hearings. Unless the majority of witnesses are located elsewhere, the
Department will request that the hearing be conducted in Tallahassee, Florida
Failure to follow the procedure outlined with regard to your response to this notice may
- result in the request being denied All prior oral communication or correspondence in this matter
shall be considered freeform agency action, and no such oral communication or correspondence
shall operate as a valid request for an administrative proceeding Any request for an
administrative proceeding received prior to the date of this natice shall be deemed abandoned
unless timely rencwed in compliance with the guidelines as set out above
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Mediation of this matter pursuant to section 120.573, Florida Statutes, is not available.
No Department attorney will discuss this matter with you until the response has been received by
the Depactment of Financial Services.
DATED and SIGNED this SDA day of Manel, 200s
CHANDLER ~
Deputy Chief Financial Officer
ll
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CERTIFICATE OF SERVIC:
I HEREBY CERTIFY that a true and correct copy of the foregoing ADMINISTRATIVE
COMPLAINT and ELECTION OF PROCEEDING have been furnished to BENEFITS, by
stricted U S. Certified Mail, at the addresses identified in the Service List this) day of
r
VIDA bby > 2005.
Robert Alan Fox
Division of Legal Services
200 East Gaines St.
612 Larson Building
Tallahassee, Florida 32399-0333
(850) 413-4106
Service List:
BENEFITS AMERICA, N.A., INC ,
ab/a LIFE BENEFITS AMERICA, N.A. , INC.,
through its President, Herbert R. Buffington
415 East Paces Ferry Road, N.E.
Terrace Level}
Atlanta, Georgia 30305-3306
BENEFITS AMERICA, N A , JNC.,
W/b/a LIFE BENEFITS AMERICA, N.A., INC.,
through its Registered Agent, Corporation Service Company
1201 Hays Street
Tallahassee, Florida 3230!
F370
12
Docket for Case No: 05-001665
Issue Date |
Proceedings |
Jul. 25, 2005 |
Order Closing File. CASE CLOSED.
|
Jul. 20, 2005 |
Department of Financial Services` Motion to Relinquish Jurisdiction filed.
|
Jun. 24, 2005 |
Department of Financial Services` Response to Respondent`s First Request for Production filed.
|
Jun. 03, 2005 |
Benefits America, N.A., Inc.`s Notice of Service of First Interrogatories to the Department of Financial Services filed.
|
May 31, 2005 |
Order Granting Continuance and Re-scheduling Hearing (hearing set for August 4 and 5, 2005; 9:30 a.m.; Tallahassee, FL).
|
May 27, 2005 |
Joint Motion to Continue Final Hearing filed.
|
May 24, 2005 |
Benefits America, N.A., Inc.`s First Request to Produce to the Department of Financial Services filed.
|
May 24, 2005 |
Order of Pre-hearing Instructions.
|
May 24, 2005 |
Notice of Hearing (hearing set for July 5 and 6, 2005; 9:30 a.m.; Tallahassee, FL).
|
May 18, 2005 |
Joint Response to Initial Order filed.
|
May 16, 2005 |
Letter to Judge Davis from D. Yon with update of correct address filed.
|
May 11, 2005 |
Initial Order.
|
May 10, 2005 |
Administrative Complaint filed.
|
May 10, 2005 |
Request for Hearing filed.
|
May 10, 2005 |
Agency referral filed.
|