CARYL E. DELANO, Bankruptcy Judge.
The issue raised in the defendants' motions to dismiss is whether, using the
The facts are not in dispute. Bonnie Hathcock (the "Debtor") and her husband filed a voluntary petition under Chapter 7 of the Bankruptcy Code. The plaintiff, Stephen Meininger ("Trustee") is the duly appointed trustee in the Chapter 7 case. The Debtor is indebted to Capital One Bank (USA), National Association ("Capital One"). Prior to the bankruptcy filing, Capital One retained GC Services Limited Partnership ("GC Services") as its collection agent. GC Services mailed a collection letter entitled "Collection Letter Validation Notice" (the "Collection Letter") to the Debtor.
The Debtor's pre-petition claims for alleged violations of the FDCPA and the FCCPA are property of the bankruptcy estate and subject to administration by the Trustee. 11 U.S.C. § 541. The Trustee filed a complaint against GC Services and Capital One. Capital One moved to dismiss. The Court granted the motion to dismiss the complaint, with leave to amend.
The Collection Letter from which the Trustee's claims arise is attached as Exhibit A to the Complaint. Although the copy consists of two pages, the Collection Letter is clearly a one-page, two-sided document. The first side identifies Capital One as the creditor, and lists the account balance and the account number. The text of the letter is as follows:
On the bottom of the first page the following statement appears in bold print:
The reverse side of the Collection Letter contains the heading "GC Services Limited Partnership" and the following language:
In Count I of the Complaint, the Trustee alleges three FDCPA violations. First, that the Collection Letter did not include a Validation Notice in the form required by section 1692g; second, that through the Collection Letter, GC Services engaged in conduct "the natural consequence of which is to harass, oppress or abuse any person in connection with the collection of a debt," in violation of section 1692d; and third, that GC Services violated sections 1692e(2)(a) and (10) because the Collection Letter states the name "Capital One" more often than it states the name "GC Services." In Counts II and II of the Complaint, the Trustee alleges that the facts giving rise to the FDCPA claims also state claims under the FCCPA.
In 1977, Congress enacted the FDCPA, 15 U.S.C. § 1692, et seq., to combat debt collectors' abusive, deceptive, and unfair debt collection practices and to ensure that debt collectors who adhere to ethical, non-abusive debt collection practices are not placed in a competitive disadvantage. Section 1692a.
The FDCPA requires that debt collectors inform consumers of their rights to require verification of the debt through what is commonly referred to as a "Validation Notice." Section 1692g(a) requires a debt collector, within five days of its initial communication with a consumer, to send a written notice stating the amount of the debt and the name of the creditor to whom the debt is owed. Sections 1692g(a)(1) & (2). This notice must include "a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector." Section 1692g(a)(3). The notice must incorporate "a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the
The Eleventh Circuit has adopted the "least-sophisticated consumer" standard in analyzing claims brought under the FDCPA. Jeter v. Credit Bureau, Inc., 760 F.2d 1168 (11th Cir.1985). The Eleventh Circuit's position is consistent with the majority of the federal circuit courts.
"The purpose of the least-sophisticated-consumer standard, here as in other areas of consumer law, is to ensure that the [FDCPA] protects the gullible as well as the shrewd." Jacobson v. Healthcare Fin. Servs., Inc., 516 F.3d 85, 90 (2d Cir. 2008). The Court applies this objective standard mindful of the FDCPA's dual purpose: to protect consumers against deceptive debt collection practices and to protect debt collectors from unreasonable constructions of their communications. Id. "`The least sophisticated consumer' can be presumed to possess rudimentary amount of information about the world and a willingness to read a collection notice with some care." Clomon v. Jackson, 988 F.2d 1314, 1319 (2d Cir.1993). "However the test has an objective component in that `[w]hile protecting naive consumers, the standard also prevents liability for bizarre or idiosyncratic interpretations of collection notices by preserving a quotient of reasonableness....'" LeBlanc v. Unifund CCR Partners, 601 F.3d 1185, 1194 (11th Cir.2010) (citations omitted).
Under Federal Rule of Civil Procedure 8(a)(2), a pleading must contain a "short and plain statement of the claim showing that the pleader is entitled to relief." In ruling on a motion to dismiss, the Court must determine that the complaint contains "sufficient factual matter, accepted as true, to `state a claim to relief that is plausible on its face.'" Ashcroft v. Iqbal, ___ U.S. ___, 129 S.Ct. 1937, 1949, 173 L.Ed.2d 868 (2009), citing Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 127 S.Ct. 1955, 1974, 167 L.Ed.2d 929 (2007).
Although there is a split among the Circuit Courts of Appeals as to whether the effectiveness of a Validation Notice is an issue of law or fact, courts that apply the least-sophisticated consumer standard treat these issues as questions of law.
The Trustee alleges that the Validation Notice in the Collection Letter does not comply with the requirements of 1692g because the first sentence of the Collection Letter's Validation Notice states:
The Trustee alleges that use of the word "initial" in the phrase "initial written notice to you" is false and misleading. The Trustee alleges that although section 1692g requires that the debt collector send the Validation Notice within five days of its initial communication to a consumer, the thirty day period within which to dispute the debt runs from the date of receipt of the Validation Notice, regardless of whether the Validation Notice itself is the debt collector's "initial communication" with the consumer. In other words, the recipient of the Collection Letter might not know whether the Collection Letter (and incorporated Validation Notice) was, in fact, the "initial written notice" from which the thirty day period begins to run, or whether there might have been some other "initial written notice" that had previously triggered the thirty day period.
In Avila v. Rubin, 84 F.3d 222, 226 (7th Cir.1996), the Seventh Circuit Court of Appeals held that "essentially, the notice required by section 1692(g) must tell the target that she has 30 days to dispute the validity of the debt." The court in Lerner v. Forster, 240 F.Supp.2d 233, 237 (E.D.N.Y.2003) reached a similar conclusion, finding that a validation notice must only include the amount of debt, name of creditor, statement that debt's validity will be assumed unless disputed by consumer within thirty days, and offer to verify the debt and provide the name and address of original creditor to comply with the FDCPA.
Cases in which courts have found a violation of section 1692g address collection letters that demanded payment within a time period that was less than the statutory thirty day period to dispute the debt, that emphasized the duty to make the payment, and that obscured the fact that the debtor had thirty days to dispute the debt. Terran v. Kaplan, 109 F.3d 1428,
The Collection Letter in this case makes no demands whatsoever. It merely reports that the account has not been paid, and requests that payment be made, without setting any time limits that might conflict with the statutory thirty day period to dispute the debt. Utilizing the least-sophisticated consumer standard, this Court finds, as a matter of law, that a recipient of the Collection Letter would understand that the thirty day period to dispute the debt commenced upon receipt of the Collection Letter. The Court further finds that the use of the words "initial written notice" in the Validation Notice of the Collection Letter would not be confusing to the least-sophisticated consumer.
Next, the Trustee alleges that by sending the Collection Letter, GC Services violated section 1692d. Section 1692d states:
The Trustee does not allege that the Collection Letter falls within the ambit of prohibited conduct described in subsections (1) through (4).
Lastly, the Trustee alleges that GC Services violated sections 1692e(2)(A) and (10) because GC Services' name appears in three places on the Collection Letter whereas Capital One's name appears
The relevant provisions of section 1692e state
Again utilizing the least-sophisticated consumer standard, the Court find that the references to GC Services and Capital One in the Collection Letter are not confusing; the Collection Letter clearly states that the account has been placed with GC Services for collection. The Court also finds as a matter of law that the references to the names of GC Services and Capital One in the Collection Letter are not a false representation or a deceptive means.
Unlike the FDCPA, the Florida Consumer Collection Practices Act ("FCCPA"), Fla. Stat. §§ 559.55, et seq., applies not only to debt collectors but to any persons collecting a consumer debt. Fla. Stat. § 559.72. Counts II and III of the Complaint seek damages from GC Services and Capital One, respectively, for violations of the FCCPA. The Trustee alleges that the alleged defects in the Collection Letter and Validation Notice under the FDCPA are also violations of sections 559.72(7) and (9) of the FCCPA.
Fla. Stat. § 559.72 states, in part:
The FCCPA provides that in construing its provisions, "due consideration and great weight shall be given to the interpretation of the Federal Trade Commission and the federal courts relating to the [FDCPA]." Bacelli v. MFP, Inc., 2010 WL 2985699 (M.D.Fla.2010), citing Fla. Stat. § 559.77(5). See In re Cooper, 253 B.R. 286, 290 (Bankr.N.D.Fla.2000) (stating that "the [FCCPA] is narrower in scope than the federal act [FDCPA].").
Because the Court has determined that the Collection Letter does not violate the FDCPA, the Court concludes that the Collection Letter is not "conduct which can reasonably be expected to abuse or harass the debtor" in violation of section 559.72(7). Nor is the Collection Letter an attempt to enforce a debt that is not legitimate or the assertion of some legal right
For the foregoing reasons, Count I of the Second Amended Complaint fails to state a claim upon which relief may be granted and does not plausibly suggest an entitlement to relief. Because the FCCPA claims set forth in Counts II and III are dependent upon the claims made in Count I, they fail to state claims for relief as well. The Trustee has been afforded three opportunities to state claims for relief, therefore dismissal with prejudice is appropriate.
Accordingly, for the reasons set forth above, which shall supplement this Court's ruling stated on the record in open court at the hearing on the motions to dismiss on September 23, 2009, it is