DOYLE, Judge.
Jan-Pro Franchising International, Inc. ("JPI") brought this declaratory judgment action against Giovani Depianti and Hyun Ki Kim, seeking, in relevant part, a judgment that Depianti and Kim were not its employees under the Massachusetts Independent Contractor Statute ("MICS").
So viewed, the record shows that JPI created a master franchise plan for commercial cleaning businesses. JPI entered into franchise agreements with other companies ("regional franchisees") that would be assigned the rights to use JPI's franchise branding and processes in a designated region in exchange for certain fees. Those regional franchisees
Depianti, who lived and worked in Massachusetts, became a unit franchisee in the JPI franchise system. After a dispute arose between Depianti and his regional franchisee, he and other unit franchisees initiated arbitration proceedings in Massachusetts asserting claims that they should be classified as employees and not independent contractors, and were therefore eligible for more favorable treatment under Massachusetts law.
The MICS provides as follows, in relevant part:
Under Massachusetts law, the putative employer has the burden to overcome a rebuttable presumption that "any person performing services for another is an employee unless the employer meets the three prong test" above.
(a) Free from control and direction. We have not encountered facts similar to the present scenario in cases applying the MICS. We note at the outset that the MICS does not on its face limit its application to any one employer. Thus, a literal reading that "employee" includes any "individual performing any service" who is not "free from control and direction in connection with the performance of the service" would mean every worker
Turning to this case, the undisputed facts show that Depianti performs work as a unit franchisee pursuant to a contract with the regional franchisee, a company called BradleyMktg Enterprises, Inc. ("BME"). It is undisputed that BME is a separate entity, created by persons unaffiliated with JPI, and it obtained its regional franchise from JPI. BME makes its own hiring and firing decisions without control by JPI. BME holds the accounts serviced by Depianti, BME pays Depianti, and BME invoices customers serviced by Depianti. JPI participates in none of this activity. While Depianti, as a franchisee of BME, implements a business model established by JPI, Depianti's performance of cleaning services is not controlled by JPI, which is not a party to the agreement between BME and Depianti.
(b) Service performed outside the usual course of the employer's business. JPI must also show that the service Depianti performed was outside the usual course of JPI's business. Based on the particular factual scenario here, we conclude that this burden was met.
The record shows that JPI's usual business was establishing a trademark and cleaning system that was then licensed to regional franchisees like BME, which then licensed rights to employ the JPI system to serve customer accounts provided by BME. Depianti argues that marketing language on JPI's website and recitals in its master franchise agreement to the effect that it was in the business of operating commercial cleaning businesses demands a finding that, like him, JPI's usual business was providing cleaning services. Nevertheless, these labels do not overcome the facts shown by JPI— that its usual course of business was not to compete with unit franchisees for cleaning contracts. Instead, JPI created a business model that it licensed to regional franchisees, who later marketed the business model and customer accounts to unit franchisees such as Depianti. We recognize that the franchise model inherently involves some overlap between the business model created by the master franchisor and the ultimate business run by the unit franchisee.
(c) Worker is customarily engaged in an independently established occupation or business. With respect to the final criterion, we must
The ultimate question is "whether the worker is wearing the hat of an employee of the employing company, or is wearing the hat of his own independent enterprise."
Here, for essentially the same reasons that JPI has demonstrated factors one and two, the third factor is also satisfied. The nature of the three-layer franchise arrangement necessarily means that JPI and Depianti are engaged in operating independent businesses. Depianti's unit franchise agreement allows him to expand his operation and perform work for several clients, although the accounts would remain BME's property. Indeed, were the comparison between BME and Depianti, we might conclude that Depianti "wears BME's hat," because under the unit franchise agreement, BME holds the customer accounts, invoices customers, receives customer payments, and even provides backup employees in the event that an emergency prevents Depianti from providing cleaning service to a client. But with respect to JPI, Depianti is not an employee because his business remains separate from JPI's operations. JPI is not a party to the unit franchise agreement, and thus, JPI does not limit or control the scope of Depianti's services or the continuation of his business.
Further, Depianti invested capital and established a business to provide cleaning services in a relationship with BME, and JPI operates the separate master-franchising business. While Depianti's business model and branding was developed by JPI, Depianti has established a business separate from JPI, and Depianti operates that business without intervention by JPI. JPI's status as the national franchisor does not change this result because JPI is not a party to the unit franchise agreements; JPI does not pay unit franchisees; and JPI does not control the unit franchisees' work, clients, or accounts.
Finally, we note that in Depianti's appellate brief, even as he makes forceful arguments to the contrary, he concedes that "[i]f he did not perform any services for [JPI], then [JPI] is not his employer." For this basic reason, we conclude that JPI is not Depianti's employer with respect to the MICS based on the record before us. The trial court erred by ruling otherwise, and its order denying summary judgment to JPI and granting summary judgment to Depianti is reversed.
Judgment reversed.
ELLINGTON, C.J., and MILLER, P.J., concur.