MARK H. COHEN, District Judge.
This action is before the Court on the Non-Final Report and Recommendation of Magistrate Judge Russell G. Vineyard [Doc. 54] ("R & R"), recommending that Defendant's motion for summary judgment [Doc. 35] be granted in part and denied in part. The Order for Service of the R & R provided notice that, in accordance with 28 U.S.C. § 636(b)(1), each party was authorized to file objections within 14 days of the receipt of that Order.
Plaintiff Tony Smith ("Plaintiff") brings this action against defendant E-BackgroundChecks.com, Inc. ("Defendant" or "BGC"), alleging BGC violated the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. § 1681, et seq. [Doc. 1]. BGC seeks summary judgment, [Doc. 35], which Plaintiff opposes. [Doc. 47].
Within the required time period, BGC filed objections to the R & R. BGC agreed with portions of the Magistrate Judge's R & R but objected to other portions. [Doc. 56] ("Def.'s Obj."). Plaintiff filed a reply to Defendant's objections. [Doc. 58] ("Pl.'s Reply").
In reviewing a Magistrate Judge's R & R, the district court "shall make a de novo determination of those portions of the report or specified proposed findings or recommendations to which objection is made." 28 U.S.C. § 636(b)(1)(C). "Parties filing objections to a magistrate's report and recommendation must specifically identify those findings objected to. Frivolous, conclusive, or general objections need not be considered by the district court." United States v. Schultz, 565 F.3d 1353, 1361 (11th Cir.2009) (quoting Marsden v. Moore, 847 F.2d 1536, 1548 (11th Cir. 1988)) (internal quotation marks omitted). Absent objection, the district court judge "may accept, reject, or modify, in whole or in part, the findings and recommendations made by the magistrate judge," 28 U.S.C. § 636(b)(1)(C), and "need only satisfy itself that there is no clear error on the face of the record in order to accept the recommendation." FED. R. CIV. P. 72, advisory committee note, 1983 Addition, Subdivision (b). Defendant's objections to the Magistrate Judge's recommendations are two-fold.
First, Defendant asserts that Plaintiff has not shown sufficient evidence of emotional and reputational damages under the FCRA. Plaintiff admits not seeking medical treatment, and that he eventually was offered a job with a subsidiary of the company to which the report was provided (which he rejected) (see R & R at 1365-66), but alleges the company's recruiter called him "dishonest and a liar" and that the incident caused him emotional distress resulting "in physical symptoms, including loss of sleep, weight loss, and anxiety." Id. at 1365-66.
The Magistrate Judge concluded that Plaintiff had shown sufficient evidence to withstand summary judgment, stating, Plaintiff "has provided his own testimony in support of his allegations," and the Court "cannot say, as a matter of law,
Id. at 1366 (citing King v. Asset Acceptance, LLC, 452 F.Supp.2d 1272, 1281 (N.D.Ga.2006)). Defendant objects to King as "inapplicable, criticized, and out of line with recent authority nationwide." Def.'s Obj. at 1. Defendant then cites cases (most from outside this jurisdiction) in which courts have found evidence of emotional distress not to be sufficient under the FCRA.
Similarly, although Defendant points to a recent report and recommendation by another Magistrate Judge in the Northern District of Georgia stating an agreement with Jordan that a plaintiff must show proof of an actual injury (see Def.'s Obj. at 9-10 (discussing Final Report and Recommendation, Taylor v. CoreLogic SafeRent, LLC, No. l:13-CV-03435-CAP-JFK (Oct. 23, 2014) [Doc. 50])), that report and recommendation was never adopted by the district court. Further, that case involved a plaintiff who failed even to submit his own testimony of emotional harm.
Here, Plaintiff has submitted testimony of emotional harm, which he alleges is due directly to Defendant's conduct. The Court agrees with the Magistrate Judge that Plaintiffs evidence suffices to create a question of fact for the jury. R & R at 1366 (citing Rogers v. JPMorgan Chase Bank, N.A., No. C11-1689JLR, 2012 WL 2190900, at *12 (W.D.Wash. June 13, 2012)).
Second, Defendant objects to the Magistrate Judge's conclusion that Plaintiff can prove Defendant willfully violated § 1681e(b) of the FCRA. Defendant objects to the Magistrate Judge's R & R for two reasons. First, Defendant argues Section 1681e(b) is ambiguous because it "nowhere defines what procedures amount to `reasonable' and no court or other authority has stated, in the context of matching criminal records, what constitutes reasonable procedures." Def.'s Obj. at 12. Second, Defendant argues "the Court should grant BGC summary judgment because the report contains, on its face, a disclaimer that precludes a finding of willfulness as a matter of law." Id. at 14. The Court addresses each of these arguments in turn.
First, Defendant argues the statute is ambiguous. In response to Defendant's
Id. at 1360. Specifically,
Id. at 1360. The Magistrate Judge concluded, "Contrary to BGC's assertions, the Court cannot find, as a matter of law, that no reasonable jury could find that the errors in plaintiffs criminal background report did not result from a willful failure to follow reasonable procedures to assure maximum possible accuracy in preparing the report." Id. at 1360 (citing Bradshaw v. BAC Home Loans Servicing, LP, 816 F.Supp.2d 1066, 1076-77 (D.Or.2011); Barron v. Trans. Union Corp., 82 F.Supp.2d 1288, 1299 n. 9 (M.D.Ala.2000)).
Ultimately, this Court finds the R & R well-reasoned, and agrees with the Magistrate Judge that the statute is sufficiently clear, and cannot conclude as a matter of law that no reasonable jury could find a willful failure to follow reasonable procedures to assure maximum possible accuracy in preparing Defendant's report.
Second, Defendant argues its disclaimer avoids liability. Defendant did not present this argument to the Magistrate Judge.
The disclaimer Defendant presents as an analog (see id. at 14-16 (discussing Final Report and Recommendation, Taylor v. CoreLogic SafeRent LLC, No. 1:13-CV-03435-CAP-JFK (Oct. 23, 2014) [Doc. 50])) explicitly warned that the listings associated with the report may not pertain to the applicant, and advised taking independent verification of the information before taking adverse action against the applicant. However, Defendant's statement merely appears to clarify that additional information may exist about the individual to which the information provided by Defendant pertains. It does not state that the information may not apply to the individual at all, and does not warn against the use of the report absent further verification.
Further, the law does not require, as Defendant attempts to argue, that there be some active concealment for a willful violation to occur. A willful violation under the FCRA occurs where there is either a knowing or reckless violation of the statute. Safeco Ins. Co. of Am. v. Burr, 551 U.S. 47, 57-59, 127 S.Ct. 2201, 167 L.Ed.2d 1045 (2007). Notably, other than the never-adopted Taylor Report and Recommendation, all cases to which Defendant points in support of its statement that active concealment must occur for a willful violation under the FCRA were pre-Safeco.
Ultimately, the Magistrate Judge's stated legal grounds for his decision are well supported. Accordingly, Defendant's objections [Doc. 56] to the Magistrate Judge's R & R [Doc. 54] are
Accordingly, for the reasons stated above, this Court approves and adopts the Magistrate Judge's Non-Final R & R [Doc. 54] as the judgment of the Court. Defendant's motion for summary judgment [Doc. 35] is
RUSSELL G. VINEYARD, United States Magistrate Judge.
Plaintiff Tony Smith ("plaintiff"), brings this action against defendant E-BackgroundChecks.com, Inc. ("BGC"), alleging BGC violated the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. § 1681 et seq. [Doc. 1].
In compliance with Local Rule 56.1B(1), BGC, as movant, filed a statement of undisputed material facts, [Doc. 35-5], to which plaintiff has responded, [Doc. 47-1]. Plaintiff also submitted his own statement of material facts, [Doc. 47-2], to which BGC has responded, [Doc. 52-1]. The Court accepts as undisputed those facts which the parties admit or have failed to properly dispute or deny, see [Doc. 47-1, admitting or failing to properly dispute ¶¶ 1-4, 6-7, 10-13, 16-22, 28-32, 34-35, 37, 3940, 43-44, and parts of ¶¶ 8-9, 14-15, 23-24, 26-27, 36, and 38 of BGC's statement, Doc. 35-5; Doc. 52-1, admitting or failing to properly dispute ¶¶ 1-4, 15-17, 21, 29-31, and parts of ¶¶ 7-9, 11-13, 18-20, and 22-28 of plaintiff's statement, Doc. 47-2].
On September 11, 2012, plaintiff applied for a job as a truck driver with Dart Transit Company ("Dart"), through Dart's student driver training program. [Doc. 36 (Bergan Decl.) ¶¶ 8-9]. On the following day, Dart ordered a criminal background check on plaintiff from BGC. [Id. ¶ 10]. In particular, Dart ordered a U.S. One-SEARCH, which is an automated computer search of BGC's nationwide criminal database programmed to return results instantaneously. [Doc. 43 (Kessler Dep.) at 35-36, 39-40]. US OneSEARCH reports are prepared by matching identifying information provided by the end-users to identifiers contained within the public criminal records in BGC's database,
When Dart ordered the background check on plaintiff, BGC required Dart to supply plaintiff's full first name, middle name or middle initial, last name, and date of birth. [Doc. 37 ¶ 8; Doc. 43 at 41].
BGC returned these records to Dart in a two-step process, as well. First, BGC provided Dart with a summary screen showing basic information about each of the matching records.
Because the report contained public criminal record information, BGC's system automatically generated a letter to plaintiff, advising him that BGC had reported public record information to Dart and enclosing a copy of the report, a summary of plaintiff's rights under the FCRA, and a dispute form. [Id. ¶¶ 26-29 & Ex. B (the Letter)]. The letter was dated September 12, 2012, and was mailed to plaintiff, which he admits he received at his home some time after BGC transmitted the report to Dart.
Based on these allegations, plaintiff asserts one count against BGC for violations of the FCRA. [Id. ¶¶ 28-32]. Specifically, plaintiff alleges that BGC is a consumer reporting agency ("CRA") within the meaning of the FCRA, that it provided a "consumer report" to Dart,
In deciding a motion for summary judgment, the Court views all evidence in the light most favorable to and draws all reasonable inferences in the favor of the non-moving party. Adickes v. S.H. Kress & Co., 398 U.S. 144, 157, 90 S.Ct. 1598, 26
The party moving for summary judgment bears the initial burden of demonstrating the absence of any genuine issue of material fact, upon which the non-moving party must then submit specific facts showing a genuine issue for trial. See Celotex Corp. v. Catrett, 477 U.S. 317, 323, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986); Bagwell v. Peachtree Doors & Windows, Inc., Civil Action File No. 2:08-CV-191-RWS-SSC, 2011 WL 1497831, at *10 (N.D.Ga. Feb. 8, 2011), adopted by 2011 WL 1497658, at *1 (N.D.Ga. Apr. 19, 2011); Premier Assocs., Inc. v. EXL Polymers, Inc., No. 1:08-cv-3490-WSD, 2010 WL 2838497, at *8 (N.D.Ga. July 19, 2010). "The non-moving party need not present evidence in a form necessary for admission at trial; however, he may not merely rest on his pleadings." Premier Assocs., Inc., 2010 WL 2838497, at *8 (citation and internal marks omitted).
"[A] party opposing a properly supported motion for summary judgment may not rest upon mere allegation or denials of his pleading, but must set forth specific facts showing that there is a genuine issue for trial." Jackson v. B & L Disposal, Inc., 425 Fed.Appx. 819, 820 (11th Cir. 2011) (per curiam) (unpublished) (alteration in original) (citation and internal marks omitted); see also Shuler v. Ingram & Assocs., 441 Fed.Appx. 712, 715 (11th Cir.2011) (per curiam) (unpublished); Bryant v. U.S. Steel Corp., 428 Fed.Appx. 895, 897 (11th Cir.2011) (per curiam) (unpublished). "Speculation or conjecture cannot create a genuine issue of material fact." Shuler, 441 Fed.Appx. at 715 (citation omitted); see also Howard v. Or. Television, Inc., 276 Fed.Appx. 940, 941 (11th Cir.2008) (per curiam) (unpublished) (emphasis, citation, and internal marks omitted) ("Speculation does not create a genuine issue of fact."); Goodman v. Ga. Sw., 147 Fed.Appx. 888, 891 (11th Cir.2005) (per curiam) (unpublished) (citation and internal marks omitted) ("[A]ll reasonable inferences arising from the undisputed facts should be made in favor of the non-movant, but an inference based on speculation and conjecture is not reasonable."). "Moreover, the non-moving party cannot create a genuine issue through evidence that is `merely colorable' or `not significantly probative.'" Morales v. Ga. Dep't of Human Res., 446 Fed.Appx. 179, 181 (11th Cir.2011) (per curiam) (unpublished) (citation omitted). Furthermore, "[a] dispute over a fact will only preclude summary judgment if the dispute might affect the outcome of the suit under the governing law." Penley, 605 F.3d at 848 (citation and internal marks omitted); see also Ivey v. First Quality Retail Servs., Civil Action No. 5:09-CV-333 (MTT), 2011 WL 1671927, at *3 (M.D.Ga. May 3, 2011) (citations omitted). "But, [w]here the record taken as a whole could not lead a rational trier of fact to find for the non-moving party, summary judgment for the moving party is proper." Premier Assocs., Inc., 2010 WL 2838497, at *9 (alteration in original) (citation and internal marks omitted).
Plaintiff asserts that BGC negligently and willfully violated the FCRA by: (1) failing to assure maximum possible accuracy of his report, in violation of § 1681e(b); (2) failing to comply with its reinvestigation requirements, in violation of § 1681i; and (3) failing to provide him notice that BGC had furnished a report, containing public record information or, alternatively, failing to employ strict procedures to ensure that the reported information was complete and up to date, in violation of § 1681k. See generally [Doc. 1]. BGC moves for summary judgment, arguing that plaintiff has abandoned his claim under § 1681i, and that his remaining claims fail because it provided the required notice under § 1681k and it did not negligently or willfully violate § 1681e(b) and plaintiff suffered no actionable damages. See [Doc. 35-1]. In response, plaintiff contends that there is a disputed issue of fact regarding whether BGC negligently and willfully violated §§ 1681e(b) and 1681k sufficient to defeat summary judgment. See [Doc. 47].
Plaintiff alleges that BGC, by failing to follow reasonable procedures to assure maximum possible accuracy when preparing a criminal background check, negligently and willfully violated § 1681e(b) of the FCRA.
The FCRA provides that "[w]henever a [CRA] prepares a consumer report[,] it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates." 15 U.S.C. § 1681e(b). "The stated purpose of the FCRA is to prevent consumers from being unjustly damaged because of inaccurate or arbitrary information in a credit report." Equifax Inc. v. F.T.C., 678 F.2d 1047, 1048 (11th Cir.1982) (footnote and internal marks omitted). Therefore, "the FCRA provides a private right of action against CRAs such as [BGC]." Lazarre v. JPMorgan Chase Bank, N.A., 780 F.Supp.2d 1320, 1328 (S.D.Fla.2011) (citation omitted). "However, [t]he [FCRA] does not make [CRAs] strictly liable for all inaccuracies in the reports they prepare." Id. (alterations in original) (citations and internal marks omitted).
To establish a prima facie violation under § 1681e(b), plaintiff must establish: "(1) inaccurate information was included in [his] [] report; (2) the inaccuracy
There appears to be a circuit split on the question of who bears the burden of proof on the issue of whether a CRA followed reasonable procedures. See Dalton v. Capital Associated Indus., Inc., 257 F.3d 409, 416 (4th Cir.2001) (collecting cases). "Specifically, must the plaintiff show that the reporting agency did not follow reasonable procedures, or must the agency show that it did?" Id. (citations omitted); cf. Stewart v. Credit Bureau, Inc., 734 F.2d 47, 51 & n. 5 (D.C.Cir.1984) (holding that plaintiff bears the burden), with Guimond v. Trans Union Credit Info. Co., 45 F.3d 1329, 1333 (9th Cir.1995) (suggesting that the CRA bears the burden); Cahlin, 936 F.2d at 1156 (same).
BGC admits that it furnished a report to Dart that inaccurately attributed to plaintiff certain criminal convictions belonging to other individuals with the same first and last name and date of birth. Plaintiff asserts that BGC "had at its disposal the means to determine that the[] convictions did not belong to [plaintiff], and that [BGC] was able [to] make such a determination within [two days] of being notified of the possible inaccuracy of its initial report." Adams, 620 F.Supp.2d at 333. Although BGC argues that its procedures assure maximum possible accuracy based on its matching criteria and asserts that using social security numbers would not only be unreasonable, but "operationally impossible," since "[c]riminal records indexes do not contain Social Security numbers on their face," [Doc. 35-1 at 19-20], "[i]t is axiomatic that procedures must be reasonable with respect to the particular dispute presented," Lee v. Security Check, LLC, No. 3:09-cv-421-J-12TEM, 2010 WL 3075673, at *12 (M.D.Fla. Aug. 5, 2010).
BGC furnished to Dart an indisputably inaccurate report that did not match plaintiff's full name and social security number that Dart had provided to BGC. Since BGC had in its possession information that could have been used to demonstrate the inaccuracy of the report it furnished to Dart, there is a material dispute of fact as to whether BGC's initial search procedures were in fact reasonable in this instance because "while requiring a [CRA] to go beyond the face of court records to determine whether [those records] correctly report the outcome of the underlying action may be too much to ask, requiring a [CRA] to correctly determine
Plaintiff also alleges that BGC willfully violated § 1681e(b), by failing to follow reasonable procedures to assure maximum possible accuracy when preparing his criminal background report. [Doc. 1 1131]. BGC contends that in order to determine whether it willfully violated the FCRA, the Court must consider whether its reading of the statute was objectively reasonable based on the Supreme Court's ruling in Safeco Ins. Co. of Am. v. Burr, 551 U.S. 47, 69-70, 127 S.Ct.2201, 167 L.Ed.2d 1045 (2007). See [Doc. 35-1 at 13-17]. Specifically, BGC contends that under Safeco, its interpretation of the statute was not objectively unreasonable and that its matching procedures therefore complied with the requirements of § 1681e(b). See [id.]. Plaintiff responds that the "reasonable reading" standard established in Safeco is inapplicable to § 1681e(b), and that the determination of whether BGC willfully violated the statute is a question for the jury. [Doc. 47-3 at 13-22].
"The decision of the Supreme Court in Safeco . . . governs [the Court's] understanding of a willful violation of the [FCRA]." Levine v. World Fin. Network Nat'l Bank, 554 F.3d 1314, 1318 (11th Cir. 2009). Under Safeco, "the willfulness requirement of section 1681n(a) encompasses both reckless and knowing violations of the FCRA." Gillespie v. Equifax Info. Servs., LLC, No. 05 C 138, 2008 WL 4316950, at *5 (N.D.Ill. Sept. 15, 2008) (footnote and citation omitted). "When a plaintiff does not allege knowing violations of the FCRA," as is the case here, "the claim must be based on recklessness and Safeco's reasonable interpretation test applies." Fuges v. Sw. Fin. Servs., Ltd., 707 F.3d 241, 249 n. 14 (3d Cir.2012) (internal marks omitted). "Reckless is defined via an objective standard, action entailing an unjustifiably high risk of harm that is either known or so obvious that it should be known." Gillespie, 2008 WL 4316950, at *5 (citations and internal marks omitted). In "'recklessness' cases, whether a defendant has actually violated [the] FCRA is simply not the issue." Fuges, 707 F.3d at 249 n. 14 (citations omitted). Thus, the Supreme Court found that "a company subject to [the] FCRA does not act in reckless disregard of it unless the action is not only a violation under a reasonable reading of the statute's terms, but shows that the company ran a risk of violating
BGC argues that it "made a reasonable interpretation of a less-than-pellucid statutory provision and neither the FTC nor any Court of Appeals has ever interpreted § 1681e(b) to require more than the procedures that BGC maintains." [Doc. 35-1 at 17 (citation omitted)]. However, courts have found that "§ 1681e(b) does not contain any statutory text that is less than pellucid and which has not been construed in detail by the Court of Appeals." Price v. Trans Union, LLC, 737 F.Supp.2d 281, 290 (E.D.Pa.2010) (citation and internal marks omitted). Moreover, "courts have concluded that the plain language of § 1681e(b) creates an obligation on the part of the [CRA] to ensure the preparation of accurate reports[.]" Farmer v. Phillips Agency, Inc., 285 F.R.D. 688, 699 (N.D.Ga.2012) (citation and internal marks omitted).
BGC maintains that its procedures "will only return matching records where there is a first name, last name, and date of birth match, together [with] no middle name mismatch (i.e., the middle name record does not conflict with what the employer supplied)." [Doc. 35-1 at 15]. BGC argues that "[r]eporting records that match complete names and dates of birth is a procedure reasonably designed to assure maximum possible accuracy, and is considered industry best-practice." [Id. at 15-16 (citations omitted)]. However, that is not what BGC did in this case. Dart provided plaintiff's complete name to BGC, but BGC returned records that only matched plaintiff's first and last name, a very common name at that, and despite having in its possession plaintiff's complete name and social security number, BGC took no steps prior to issuing its initial report to confirm whether the "Tony Smith" criminal records it provided to Dart were associated with the full name and social security number of plaintiff.
Although BGC has submitted evidence of its procedures and its efforts to match criminal records relating to the individual that is the subject of the background report, plaintiff has submitted evidence that despite BGC's efforts, the records reported did not relate to plaintiff, and he has also pointed to other matching identifiers that did not match his identifying information, as well as shown that BGC is capable of utilizing social security numbers during the dispute process to confirm whether the records are in fact a match to the individual. Indeed, Kessler even admitted that the automated computer program had no way of differentiating between individuals with the same name and date of birth, and that after it compiled its initial matching records, it then placed the burden on the prospective employer to indicate whether any records did not match the individual. See [Doc. 43 at 67-68; Doc. 37 ¶ 17].
Contrary to BGC's assertions, the Court cannot find, as a matter of law, that no reasonable jury could find that the errors in plaintiff's criminal background report did not result from a willful failure to follow reasonable procedures to assure maximum possible accuracy in preparing the report. See Bradshaw v. BAC Home Loans Servicing, LP, 816 F.Supp.2d 1066, 1076-77 (D.Or.2011) (citation omitted) ("[A] reasonable jury could find that a
Plaintiff also asserts a claim pursuant to § 1681k, alleging that BGC negligently and willfully failed to provide him notice that public record information was being reported for employment purposes, or alternatively, that BGC failed to employ strict procedures to ensure that public record information is complete and up to date. [Doc. 1 ¶ 31]. BGC has offered evidence showing that once it completed the criminal background check and sent it to Dart, it generated and mailed a letter to plaintiff, notifying him that public record information was provided to Dart as required by § 1681k,
"Section 1681k applies when a CRA furnishes a consumer report for employment purposes that contains matters of public record which are likely to have an adverse effect on a consumer's ability to obtain employment." Farmer, 285 F.R.D. at 695. In particular, § 1681k provides in pertinent part:
A [CRA] which furnishes a consumer report for employment purposes and which for that purpose compiles and reports
15 U.S.C. § 1681k(a)(1). It is undisputed that BGC generated and mailed a notice to plaintiff, but plaintiff contests the timing of the notification and whether BGC's mailing of the notice after its transmission of the criminal background report to Dart satisfied the "at the time" requirement of § 1681k as a matter of law.
Plaintiff asserts that "[c]ourts have interpreted FCRA section 1681k(a)(1) to require that a [CRA] provide contemporaneous notice," which he contends BGC failed to do. [Doc. 47-3 at 22 (citing Smith v. HireRight Solutions, Inc., 711 F.Supp.2d 426, 438 (E.D.Pa.2010))]. BGC argues that the statute "does not require simultaneous transmission," but that it only requires it to be sent "at the time a CRA provides the report" and that "[n]o court has ever interpreted that phrase to require that the notice be provided at the exact same second[.]" [Doc. 52 at 8 (internal marks omitted)]. While there is a dearth of case law on this point, at least two district courts have "interpreted `at the time' to mean `at the same time.'" Adams, 620 F.Supp.2d at 331 (citing Poore v. Sterling Testing Sys., 410 F.Supp.2d 557, 572 (E.D.Ky.2006)) (second, third, and fifth alterations in original) ("There is no evidence in the record that [the CRA] ever notified [the plaintiff] that it would be reporting the DUI conviction to [the potential employer], let alone that such communication occurred at the same time that [the CRA] notified [the potential employer] of the DUI"); see also Smith, 711 F.Supp.2d at 438. In fact, one of the courts specifically found that "[w]hen a [CRA] furnishes a report that contains matters of public record likely to have an adverse effect upon the consumer's ability to obtain employment, it is obligated to do one of two things: (1) notify the consumer contemporaneously with the transmission of the report to the user or (2) `maintain strict procedures' designed to ensure the information is `complete and up to date.'" Smith, 711 F.Supp.2d at 438 (emphasis added) (citation omitted). However, these decisions are not binding on this Court and offer no persuasive rationale for requiring contemporaneous or simultaneous notification of the consumer when that requirement is not found in the statutory text.
The issue before the Court involves a "matter of statutory interpretation, which begins with the statute's text." Farmer, 285 F.R.D. at 695. "The first (and sometimes last) question is whether the [statutory] language at issue has a plain and unambiguous meaning with regard to that particular dispute." Id.. (alterations in original) (citation and internal marks omitted). And, "[w]here a statutory term is undefined, a court looks to the common usage of words for their meaning." Id. (citation and internal marks omitted). "The canons of construction . . . are [] utilized," and "[t]he entire statutory scheme must be considered; one word or phrase cannot be interpreted in isolation." Id. (citations omitted).
The "cardinal canon" of statutory interpretation is that "courts must presume that a legislature says in a statute what it means and means in a statute what it says there." United States v. Aldrich, 566 F.3d 976, 978 (11th Cir.2009) (internal marks omitted) (quoting Conn. Nat'l Bank
Left with ambiguity in the statutory language, the Court could turn to additional canons of construction to discern the meaning of "at the time" as used in § 1681k, but it need not do so to find that BGC is entitled to summary judgment on plaintiff's claim of a willful violation of § 1681k. The Safeco analysis compels the conclusion that BGC did not willfully violate the statute. Faced with an ambiguous requirement to provide notice to the consumer "at the time" public record information is reported to a user of such consumer report for employment purposes, BGC reasonably interpreted the statute to be satisfied by generating and mailing a notice to the consumer upon provision of a report to a requesting party. There is an absence of any authority from the Courts of Appeals contradicting the procedures implemented by BGC, and the FTC regulation authorizing notice by first class mail, which remained in effect through 2011, lends support to BGC's reading of the notification requirement of the statute. See Lee, 2010 WL 3075673, at *13 (noting that the undisputed facts could not establish that defendant acted willfully where plaintiff failed to present proof sufficient to support a finding that defendant's reading of the FCRA was objectively unreasonable or that it acted with an unjustifiably high risk of violating the FCRA). Accordingly, it is
BGC's motion for summary judgment on plaintiff's claim for negligent violation of § 1681k likewise does not require the Court to engage in any further statutory construction of the "at the time" notification requirement because, even accepting
In Adams, the district court found that defendant's notification, which occurred on the same day that it reported plaintiff's criminal history but after plaintiff had contacted defendant and defendant realized its report may be inaccurate, was insufficient since the "central purpose of the FCRA clearly indicates that, an agency which delays notification until after the agency has reason to question the accuracy of its report has not complied with the spirit of the Act." Adams, 620 F.Supp.2d at 331-32 (citations omitted). Here, despite the September 12, 2012, date on the letter, and Kessler's testimony regarding BGC's typical procedures, no conclusive proof has been presented as to the date on which the notice was actually mailed, and there is a disputed issue of fact as to whether BGC notified plaintiff before he contacted BGC. See Brown v. Lowe's Cos., 52 F.Supp.3d 749, 758, 2014 WL 4854639, at *7 (W.D.N.C.2014) (citations omitted) ("The FCRA provides that an agency has not complied with the spirit of the Act where it delays notification to a consumer—that a report has been run—until after the agency has come to have reason to question the accuracy of its report."); see also Custer v. Murphy Oil USA, Inc., 503 F.3d 415, 421-22 (5th Cir.2007) (finding genuine issue of material fact as to mailing where defendant did not produce any business records or other physical evidence that the notice was sent and "no evidence, testimonial or otherwise, as to the day on which the notices were sent."); Adams v. Cline Agency, Inc., Civil Action No. 10-cv-02758-WJM-KLM, 2012 WL 2190822, at *2-3 (D.Colo. June 14, 2012) (denying summary judgment where defendant failed to put forth sufficient evidence to support its allegation that notice required to cancel policy was actually delivered to the Postmaster); Helton v. AT & T, Inc., 805 F.Supp.2d. 223, 230-31 (E.D.Va.2011) (denying summary judgment where defendants "merely outlined the mailing process they used and failed to produce any physical evidence demonstrating the process
Plaintiff "may recover actual damages for any negligent violation of FCRA," including "damages for humiliation, mental distress or injury to reputation and credit worthiness]" Gohman v. Equifax Info Servs., LLC, 395 F.Supp.2d 822, 828 (D.Minn.2005) (citations omitted). "Damages are an element of [an FCRA] claim, and without evidence of damages, summary judgment is appropriate." King v. Asset Acceptance, LLC, 452 F.Supp.2d 1272, 1280 (N.D.Ga.2006). BGC moves for summary judgment as to any negligence claims under the FCRA, asserting that plaintiff has failed to produce any evidence of actual damages. See [Doc. 35-1 at 24-28]. Plaintiff responds that he has shown he suffered lost wages, reputational harm, and emotional distress. [Doc. 47-3 at 24-32]. The Court will address each of these claims.
Plaintiff asserts that his employment with Dart was delayed for approximately two weeks due to the inaccurate criminal background report and that he therefore lost wages of between $243 and $426 per week. [Id. at 26-27]. Although BGC contends that the delay was inevitable because Dart was continuing to evaluate other portions of plaintiff's employment application as late as September 17, 2012, "while awaiting the outcome of his dispute with BGC," [Doc. 35-1 at 25]; see also [Doc. 36 ¶¶ 13-15], plaintiff has offered the testimony of Dart's recruiter, O'Neill, who clearly stated that Dart would not pursue any application or put any time into an application once a background check returned with criminal records and that she immediately denied plaintiff's application once she received the report from BGC, see [Doc. 48-1 at 20-21, 36-38]. While there is a genuine dispute of fact as to whether Dart would have processed plaintiff's application and hired him two weeks earlier had it not been for the inaccurate report, it does not appear that plaintiff lost any wages as a consequence of the delay because he was ultimately selected for the training program and completed it, and Dart paid him $3,265.37 for his training. [Doc. 36 ¶¶ 23-28; Doc. 36-1 at 23]. Thus, although plaintiff may have been delayed in starting the training program, there is no evidence before the Court that plaintiff lost any wages due to the delay caused by the inaccurate criminal background report, and it is
BGC also moves for summary judgment as to plaintiff's claims for emotional distress and harm to his reputation. [Doc. 35-1 at 25-28; Doc. 52 at 9-11]. Plaintiff admits that he never sought medical
Plaintiff "has provided his own testimony in support of his allegations," and the Court "cannot say, as a matter of law, that [p]laintiff is not entitled to recover damages for emotional distress," especially since "[i]n FCRA cases, a plaintiff is not required to produce evidence of emotional distress beyond his own testimony." King, 452 F.Supp.2d at 1281 (citation omitted). Thus, viewing the evidence in the light most favorable to plaintiff, the Court concludes that plaintiff's evidence of damages for emotional distress and harm to his reputation are sufficient to create a question of fact for the jury, see Rogers v. JPMorgan Chase Bank, N.A., No. C11-1689JLR, 2012 WL 2190900, at *12 (W.D.Wash. June 13, 2012), and it is
For the foregoing reasons, it is