LISA GODBEY WOOD, Chief District Judge.
Presently before the Court is Defendant's Motion for Summary Judgment. Dkt. No. 31. For the reasons stated below, Defendant's Motion is
This is a Title VII case in which Plaintiff contends she was demoted based on her race, African American. She claims further that she was retaliated against for filing a Charge of Discrimination with the Equal Employment Opportunity Commission ("EEOC").
Plaintiff Angela Height was hired by the Glynn County Department of Family and Child Services ("DFCS") in 1994. Dkt. No. 31, Ex. 1, ¶ 1; Dkt. No. 44, ¶ 1. Plaintiff was promoted to the position of Error Control Specialist in April 2007 and to the position of Office of Family Independence ("OFI") supervisor in September 2009.
As OFI Supervisor, Plaintiff managed and supervised front desk and clerical operations. Dkt. No. 31, Ex. 10, 19: 10-15. The front desk staff was responsible for processing and distributing applications for food stamps.
The Glynn County DFCS Office had, prior to Plaintiff's promotion, experienced difficulties processing applications in a timely manner. Dkt. No. 31, Lx. 34, 25: 17-20. The Georgia Department of Human Services used a metric called Standard of Promptness ("SOP") to determine the percentage of applications that were timely processed. Dkt. No. 31, Ex. 1, ¶ 29; Dkt. No. 44, ¶ 29.
On January 5, 2010, Freddie Norris, a Caucasian employee who was the Region XII Food Stamp Field Specialist, conducted an audit of the Glynn County DFCS Office. Dkt. No. 31, Ex. 38, 18: 18-24. The audit was prompted by SOP problems.
Plaintiff contends that the audit results were inaccurate because Norris based much of the report on the words of Slay and Tresvant, who Plaintiff believes to have personal problems with Plaintiff and her family. Dkt. No. 31, Ex. 10, 40: 2-9, Dkt. No. 43, Ex. 1, ¶¶ 13-14. Slay and Tresvant informed Norris that Height had instructed them to deny applications early. Dkt. No. 31, Ex. 38, 20: 15-23. DFCS policy instructs employees to schedule interviews and to interview applicants prior to denying applications, unless applicants miss their appointment and make no contact with the agency. Dkt. No. 44, ¶¶ 21-22; Dkt. No. 31, Ex. 1, ¶¶ 21-22. Plaintiff adamantly denies that she ever instructed anyone to improperly close cases early. Dkt. No. 43, Ex. 1, ¶ 12. Plaintiff further contends that every customer referenced in Norris's report was serviced by Slay and that Slay's actions caused the problems noted in the report.
Slay also informed Norris that she had been told to deny applications without making contact with clients or sending the appointment letters they were supposed to receive. Dkt. No. 47, 23: 10-15. Norris contacted several of those clients who denied ever receiving an appointment letter, although appointment letters appeared in the files.
On January 7, 2010, Norris issued a memorandum ("the Report") to Jacki Bryant documenting her concerns following the audit. Dkt. No. 31, Ex. 13. In the Report, Norris stated she:
The Report was emailed to Lisa Lariscy ("Lariscy"), Regional Director of Region XII. Lariscy testified that she deferred to Norris's findings because she had "no reason to believe that Ms. Norris in her report, in her investigation — if you want to call it that — was not absolutely accurate." Dkt. No. 31, Ex. 34, 18: 22-25.
Lariscy demoted Plaintiff and testified that the reason was "her performance as a supervisor specifically as it related to the lack of a process for accepting applications and telling staff to inappropriately process applications."
Lariscy held a staff meeting on January 11, 2010, which included Plaintiff, Norris, Holmes, Bryant, and Small. Dkt. No. 31, Ex. 10, 42: 3-22. Plaintiff stated that during the meeting, Lariscy "accused [her] of fraud, said that [Plaintiff] had falsified documents, and that it was indicated in the report from Mrs. Norris."
Holmes did not agree that Plaintiff should be demoted based on the Report and Norris's investigation.
Holmes also did not believe that Plaintiff falsified documents or violated any federal food stamp policy and wanted further proof beyond the Report that Plaintiff had taken those actions.
No other supervisor was demoted as a result of the investigation, including Small or Rhodes. Dkt. No. 31, Ex. 34, 33: 3-15. Rhodes later returned from family medical leave and requested a voluntary demotion.
Plaintiff filed a Charge of Discrimination with the EEOC on February 8, 2010 alleging that she was demoted based on her race. The Charge specifically notes:
Dkt. No. 43, Ex. 4.
On November 1, 2011, Plaintiff filed a second Charge of Discrimination with the EEOC. In this Charge, Plaintiff alleges that she was discriminated against for filing her initial, February 8, 2010 Charge. She specifically stated:
Dkt. No. 43, Ex. 4.
After her demotion, Plaintiff was assigned to work under Small's supervision in the review unit as an interviewer. Dkt. No. 31, Ex. 5, pg. 4. In October 2010, because Plaintiff lived in McIntosh County, she agreed to move to the McIntosh office, where she was assigned to process applications and conduct reviews on food stamp cases.
Plaintiff is currently the only employee under Bessent's direct supervision.
Several other case managers within Region XII were also reassigned multiple times. Susan Carter, who is Caucasian, was moved six times starting in July 2010 and had three different offices; Vernal Morrison, who is African American, was moved four times; Tonalisa LaVant, who is African American, was moved six times starting in July 2010 and had three different offices; and Lautrese Thomas, who is African American, was moved five times in 2011 and had three different offices. Dkt. No. 31, Ex. 5, pg. 5. Defendant claims the reassignments resulted from business restructuring to help address the increase in families needing assistance.
Small first drafted a performance evaluation for Plaintiff on September 23, 2011. Through four subsequent revisions, Small was instructed by Bryant, his supervisor, to change the evaluation to include critical comments and lower Plaintiff's ratings.
Plaintiff argues that Defendant retaliated against her by not informing her of promotional opportunities that were filled by other employees. Specifically, Lautrese Thomas was selected as lead worker, a position selected by the supervisor of the unit in 2010. Dkt. No. 31, Ex. 5, pgs. 8-9. Rhodes was selected as lead worker in 2012.
Plaintiff contends that her office was "trashed" while she was out on family medical leave. She testified that it did not look trashed when she left for leave. Dkt. No. 31, Ex. 10, 112: 6-8. Plaintiff stated, "[sifter filing my EEOC Charge, I returned to my office destroyed and in shambles." Dkt. No. 43, Ex. 1, ¶ 17. Plaintiff submitted a photograph of her office, which reveals some trash on the floor and some clutter on her desk. Dkt. No. 43, Ex. G.
Plaintiff contends that Defendant's retaliation is also indicated by Plaintiff not being invited to attend a unit specific Christmas luncheon. Dkt. No. 43, Ex. 1, ¶ 6. Traditionally, each unit would eat lunch together prior to the Christmas holidays followed by the supervisor allowing employees to go home for four hours to prepare for the holiday. Dkt. No. 31, Ex. 10, 93: 1-9. During December 2012, multiple supervisors organized Christmas lunches for their employees and allowed their employees to leave early that day.
Summary judgment is only appropriate "if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." Fed. R. Civ. P. 56(a) . A material fact is one that could impact the outcome in a case.
The moving party bears the burden of showing a lack of genuine issue of material fact.
Title VII prohibits employment discrimination on the basis of color, religion, sex, or national origin. 42 U.S.C. § 2000e-2(a)(1). Under
To establish a prima facie case of discrimination, the plaintiff must prove that he or she: 1) belonged to a racial minority; 2) was subjected to adverse job action; 3)was treated less favorably than similarly situated, non-minority employees; and 4) was qualified for the job.
Prior to bringing a Title VII discrimination suit, a plaintiff must exhaust administrative remedies, which include filing a timely charge of discrimination with the EEOC.
It is undisputed that Plaintiff, as an African American female, belonged to a racial minority, that she was subjected to an adverse job action through demotion, and that she was qualified for the job. Rather, the dispute regarding the prima facie case centers on whether Rhodes was an employee similarly situated to Plaintiff. Plaintiff contends that Rhodes was similarly situated to Plaintiff yet avoided punishment, specifically demotion, following the audit report. Dkt. No. 11, ¶¶ 17, 19. Defendant contends that Plaintiff and Rhodes were not similarly situated because, unlike Plaintiff, Rhodes was not accused of acts such as denying applications early and failing to send appointment letters. Dkt. No. 31, Ex. 2, pg. 8.
Without the audit, Plaintiff and Rhodes were similarly situated, as both were OFI supervisors in the same office. Deposition testimony indicates that both supervisors were faced with the SOP challenges, and that Rhodes was considered to have performance deficiencies. Dkt. No. 31, Ex. 32, 13: 15-16, 18. The distinguishing factor between Plaintiff and Rhodes is that Plaintiff received accusations in the audit that Rhodes did not. If the audit itself was generated in a racially discriminatory fashion, though, the presence of accusations against the African American employee and not against the Caucasian employee cannot logically serve as the sole distinguishing factor that makes the employees not similarly situated. The Court finds that Plaintiff has brought forth sufficient evidence to create a fact issue as to whether Rhodes and Plaintiff are similarly situated.
Much of the basis for the negative audit report stems from allegations by Slay and Tresvant that Plaintiff instructed them to close cases early and not send appointment letters. Plaintiff adamantly denies that she engaged in the behavior noted in the Report. Holmes testified that she did not believe the allegations in the Report, and that no other evidence was provided to support the allegations. Further, Plaintiff contends that the Report itself was generated in a discriminatory fashion. Evidence to support this contention is that Plaintiff's African American immediate supervisor and also her African American fellow supervisor, who could best attest to Plaintiff's performance, were not consulted. Dkt. No. 43, Ex. 1, ¶¶ 11-12. Also, Plaintiff contends she was not given an opportunity to dispute the Report at the meeting held by Lariscy and that the Report was used as the sole basis for Plaintiff's demotion, which was an unprecedented method for deciding upon an employee demotion. In contrast, Rhodes, a Caucasian employee, retained her position even after performance deficiencies and even after requesting that she be demoted. Consequently, a factual dispute exists regarding whether the Report was generated out of racial animus, which in turn goes to whether Plaintiff and Rhodes were similarly situated.
The Court finds that summary judgment is not appropriate because a dispute over a genuine issue of material fact exists with regard to whether Plaintiff was treated less favorably than a similarly situated, non-minority employee. Specifically in dispute is whether the audit report that formed the basis for Plaintiff's demotion but not Rhodes's demotion was generated out of racial animus, thereby serving as an invalid justification for Plaintiff's demotion. Resolution of this factual dispute will answer whether Plaintiff and Rhodes were similarly situated, and therefore whether Plaintiff established her prima facie case. Because this question of fact exists, summary judgment is not appropriate, but rather a jury must resolve the factual dispute.
Issues of material fact also exist with regard to Defendant's proffered reason for demoting Plaintiff. After a plaintiff establishes a Title VII prima facie case, the burden of production, but not the burden of persuasion, shifts to the employer to articulate a legitimate, non-discriminatory reason for the employment action.
Plaintiff was demoted based on the results of Norris's audit report. As noted above, Lariscy testified that Plaintiff was demoted based on "her performance as a supervisor specifically as it related to the lack of a process for accepting applications and telling staff to inappropriately process applications." The demotion letter sent to Plaintiff specifies that Plaintiff's demotion occurred because of "continuing performance deficiencies and [her] failure to meet the standards of performance for an OFI supervisor."
Plaintiff asserts that Defendant changed the stated reasons for demoting Plaintiff by initially asserting that the demotion stemmed from allegations contained within the Report and next from "performance deficiencies." The Court does not find that these explanations are mutually exclusive, but rather that "performance deficiencies" is a more general term that could subsume the initially proffered reasons. Regardless, Plaintiff has presented evidence to cast sufficient doubt that the proffered reasons were actually what motivated Plaintiff's demotion. First, Plaintiff has presented evidence that a Caucasian OFI Supervisor with noted performance deficiencies was not demoted, which casts doubt on the notion that performance deficiencies motivated the demotion. Second, Plaintiff testified under oath that she did not tell staff to inappropriately process applications, which casts doubt on the notion that the Report was conducted in an accurate, unbiased manner. Third, Plaintiff provided evidence to show the existence of her process for accepting applications. If believed, such evidence would cast doubt on the assertion that Plaintiff's lack of process was a legitimate reason for her demotion. Fourth, Plaintiff has presented evidence that her own supervisor did not find her performance deficient and did not believe the allegations against her, casting doubt on the contention that the Report was accurately generated and that performance deficiencies were the real reason for firing Plaintiff. Plaintiff has presented evidence from which a reasonable juror could determine that the proffered reasons for demoting Plaintiff were pretexts. Consequently, whether the proffered reasons for demoting Plaintiff were pretexts is in dispute and summary judgment is not appropriate.
Plaintiff asserts a retaliation claim under Title VII. "Title VII protects employees against retaliation by an employer for participation in an employment discrimination case."
"An action is materially adverse if it `might have dissuaded a reasonable worker from making or supporting a charge of discrimination.'"
Plaintiff alleges that Defendant retaliated against her, indicated by her multiple moves and changes in duties, changes to her September 2011 performance evaluation, the denial of promotional opportunities, the items of trash in her office, and the alleged denial of a Christmas lunch. It is undisputed that Plaintiff has satisfied the first element of a retaliation claim by filing an EEOC Charge of Discrimination. Less clear is whether the changes she complains about are "materially adverse." An even more challenging element for Plaintiff to meet is that of causation.
Plaintiff has not presented evidence that her various moves and duty changes would not have occurred but for wrongful actions of the employer. Rather, multiple other employees were moved to different offices without evidence that they filed EEOC Charges. Additionally, many other employees, like Plaintiff, changed job responsibilities numerous times. Plaintiff has not shown that her own reassignments were different from those of other employees and resulted from retaliation rather than the purpose stated by Defendant—business restructuring to help address the increase in families needing assistance.
Plaintiff alleges that moving to a different room to interview and process Medicaid applications indicates retaliation by Defendant. Dkt. No. 53, pgs. 7-8. Plaintiff was moved under Bessent's supervision after she complained about working under her previous supervisor. Plaintiff has not shown that her duties were changed as a product of retaliation rather than for the purpose stated by Bryant—to create a specialized Medicaid worker to help improve the SOP. Although employees testified that the business structure in Plaintiff's department is unusual, with only one employee under one supervisor, an unusual business structure created after Plaintiff requested a new supervisor does not, without more, serve as evidence of retaliation. Consequently, this claim fails as a matter of law.
Plaintiff alleges that Bryant's action of changing the performance review to indicate a lower rating indicates retaliation. Dkt. No. 43, pg. 13. However, Plaintiff has not presented evidence that Bryant, who was notified of numerous complaints regarding Plaintiff, asked Small to redraft the review based on retaliation rather than the reasons presented by Bryant. Bryant testified that she recommended for three of Plaintiff's ratings to be changed from a "3" to a "2" because of complaints that Plaintiff did not return calls, complaints of untimely interviews, and because Plaintiff had untimely and overdue claims. Bryant submitted emails documenting these complaints. Plaintiff presented no evidence to show that Bryant recommended lowering Plaintiff's ratings as a result of retaliation rather than the documented complaints. Consequently, this claim fails as a matter of law.
Plaintiff does not satisfy the prima facie case of retaliation with regard to other employees receiving promotions instead of Plaintiff. Plaintiff has not established that she would have been promoted over the other qualified employees but for wrongful actions of the employer. According to Bryant, lead candidates for the acting supervisory position and lead worker positions were determined by each supervisor. Plaintiff has not presented evidence to show that her supervisors exhibited retaliation by choosing other candidates for these promotions. Consequently, Plaintiff has not established a prima facie case of retaliation with regard to promotional opportunities and this claim fails as a matter of law.
Plaintiff was away from work on January 22, 2010 through March 10, 2010 for family medical leave. During this time, Plaintiff filed the EEOC Charge of Discrimination, on February 8, 2010. Plaintiff testified that while she was away, her office was put into a state of disarray, unlike how she left the office. Dkt. No. 31, Ex. 10, 112: 6-8. The Court has reviewed the photograph Plaintiff took of her allegedly destroyed office (Dkt. No. 43-1, Ex. 3), and notes that the picture does not represent the scene as described by Plaintiff. Further, the picture shows no indication of who allegedly destroyed her office or when the alleged act took place. Consequently, Plaintiff has failed to establish causation and this claim fails as a matter of law.
The alleged instance of retaliation involving Plaintiff not being timely invited to a Christmas lunch and not being given four hours off on December 11, 2012 occurred approximately two years and ten months after Plaintiff filed her EEOC Charge. This event is not in "close temporal proximity" to the filing of the Charge. Consequently, it does not satisfy the prima facie case of retaliation. This claim fails as a matter of law.
Plaintiff alleges a variety of claims in the Complaint and Amended Complaint that she fails to defend in later briefs. Plaintiff alleges that Defendant violated her right to equal protection by demoting Plaintiff rather than Rhodes, a white employee who Plaintiff alleges was responsible for performance deficiencies. Dkt. No. 11, ¶¶ 21, 30-34. Plaintiff also alleges that Defendant's conduct makes Defendant liable for creating a hostile work environment, for intentional infliction of emotional distress, violation of the Thirteenth Amendment, and §§ 1981, 1983, and 1985 claims.
Based on the foregoing, Defendant's Motion for Summary Judgment, Dkt. No. 31, is