ORDER

G.R. SMITH, Magistrate Judge.

In this 42 U.S.C. § 1983 action involving a Chatham county, Georgia jail inmate's in-custody death, plaintiffs served defendants (and then-jail correction officers) Eric Vinson and Frederick Burke (collectively, "defendants") on April 9, 2016. Docs. 43 & 45 at 1; doc. 40 at 1 (plaintiffs' motion for default stating that service occurred on April 10, 2016). Neither man timely answered, see Fed. R. civ. P. 12(a)(1)(A)(i) (defendants must answer within 21 days of service), so plaintiffs moved for entry of default. Doe. 40. That motion remains pending, as do defendants' motions to "open" their defaults.1 Id.

Vinson and Burke claim they failed to timely answer because (1) they thought they had 21 weekdays within which to do so, and (2) their employer unexpectedly declined to provide counsel, a decision not made until at least nine days into their response period. See, e.g., doe. 43 at 1. Once defendants learned of plaintiffs' default motion, they immediately began preparing answers. Burke has since filed his answer (doe. 44), while Vinson included a partial Answer with his motion to open default. Doe. 43 at 2, 5.

Under Fed. R. Civ. P. 55(c), the Court "may set aside an entry of default for good cause." No default has actually been entered against Vinson or Burke, but they unquestionably are in default, having not timely answered. That said, the Court finds good cause to allow their answers.2 Both motions to open default (doe. 43; doe. 45) therefore are GRANTED, while plaintiffs' motion for entry of default (doc. 40) is DENIED. The answer Vinson filed with his motion, however, is incomplete (it appears he omitted part of the first paragraph, see doc. 43 at 2). Hence, within 10 days of the date this Order is served, he must refile a complete answer.

SO ORDERED.