JIM D. PAPPAS, Bankruptcy Judge.
This action highlights some of the administrative and logistical challenges arising when a lender engages in a remote transaction with borrowers residing in a different state. As will be seen, those challenges are potentially heightened when the borrowers seek bankruptcy relief shortly after the transaction occurs. Because the prospect of a bankruptcy filing is always present, the lender must adjust its policies and protocols accordingly or suffer the consequences.
On November 23, 2016, Plaintiff, chapter 7
The parties filed pretrial briefs, Dkt. Nos. 55, 57, and on February 26, 2018, the trial was conducted, at which the parties presented evidence and testimony. Dkt. No. 58. Thereafter, they submitted closing briefs. Dkt. Nos. 61, 64. Then, on April 13, 2018, the parties provided their oral arguments via a telephonic hearing.
In April 2016, Debtors decided to refinance the purchase money loan on their 2015 Chrysler Town & Country ("the Vehicle"). Sherri
The entire refinancing process was conducted on the phone or through email because Defendant's office was in Utah
On April 11, 2016, Leeanne Adams ("Adams"), a representative of Defendant,
Ex. 106 at 3.
A couple of hours later, Sherri replied to Adams by email with the information: "I think this is what you need, we will fill out the change of lien and get that mailed to you also." Ex. 106 at 3. The emails in the record do not contain, and Sherri could not recall receiving, a deadline to return the First Title Application. Ex. 106; Tr. at 25:18-16:15. Defendant does not usually give borrowers a deadline to return completed title applications. Tr. at 62:19-21.
On April 13, 2016, Debtors electronically signed a fully completed Loan and Security Agreement and Disclosure Statement ("the Note"), which had been provided to them by Defendant. Ex. 101. The Note documented the refinance loan terms, and granted Defendant a security interest in the Vehicle. Ex. 101 at 1. Sherri testified that she and her husband intended to assist Defendant with whatever details or tasks needed to perfect the security interest on the Vehicle as quickly as possible. Tr. at 11:6-18. That same day, based upon Debtors' execution of the Note, Defendant mailed a cashiers check and a letter to Debtors' previous lender; the letter requested that the prior lender pay off the prior loan and release the existing security interest in the Vehicle. Ex. 100. Defendant's check to the prior lender "cleared" on April 19th, 2016. Tr. at 33:3.
On April 14, 2016, Debtors completed by hand and signed the First Title Application. Tr. at 12:5-6; Ex. 102. However, in doing so, Sherri mistakenly listed the name of the prior lender in the space for the "Primary Lienholder" in the First Title Application rather than Defendant. Ex. 102. Sherri had not asked Adams for instructions about how to fill out the First Title Application and presumably believed she had correctly filled out this form. Tr. at 12:7-23. In inserting the incorrect information, she believed the First Title Application was asking her to identify her prior lender, who held a lien on the Vehicle at that time. Tr. at 12:7-23. Importantly, Karalyn Hill ("Hill"),
The precise date that Debtors mailed the signed First Title Application to Defendant is unclear from the record. In an email dated April 20, 2016, Sherri asked Adams for the address to which she should mail the First Title Application. Ex. 106 at 8. The next day, Adams responded "Sorry I did not work yesterday"
Hill testified that it is Defendant's usual practice to record when it receives a completed title application from a borrower. Tr. at 52:15-19. Despite this, for whatever reason, Defendant could produce no record of when it received the First Title Application from Debtors, or who at its records department received it. Tr. at 37:17-19; 52:15-19.
Hill also testified that it is Defendant's normal and recommended practice to also note in its records when a borrower's completed title application is reviewed by its staff, and whether any errors are identified. Tr. at 53:13-17. But again, that was not done here. Tr. 53:16-19. Because of this, Hill did not know when Defendant's agents first became aware of the error in the First Title Application. Tr. at 54:9-18.
Hill gave conflicting testimony concerning how Defendant learned of the error. During her deposition testimony, she stated Defendant learned of the error when it received the certificate of title to the Vehicle with no lienholder information. Tr. at 57:22-23. But at trial, Hill testified that she assumed Defendant discovered the error through an employee's review of the First Title Application. Tr. at 54:16-18. Hill explained she changed her opinion after learning when Sherri returned the application to Defendant. Tr. at 58:10-16. But again, because there was no indication in Defendant's records concerning the date the First Title Application was received by Defendant, or whether it was reviewed by staff, Hill could not be sure that it was reviewed. Tr. 59:17-19.
Hill explained that Defendant could not have filed the signed First Title Application with the Idaho Transportation Department until the prior lender released its lien. Tr. at 38:22-25. If Defendant had submitted an application for issuance of a new title certificate prior to that time, Hill assumed Defendant's application would have been rejected.
The Idaho Transportation Department noted that the former lender had released its lien on the Vehicle on April 28, 2016. Tr. at 39:1-4. Defendant received a "clean" certificate of title for the Vehicle (i.e. showing no lienholder) on May 2, 2016. Tr. at 39:1-4. Apparently, by that time, Defendant was aware of the error on the First Title Application because that same day, an employee of Defendant prepared a new, second title application ("the Second Title Application") containing the correct lienholder information and mailed it to Debtors. Tr. at 38:18-21. Hill explained that Defendant typically sends title applications to borrowers via regular mail; however, Defendant's records do not indicate how the Second Title Application was sent to Debtors. Tr. 61:4-17.
Sherri testified she was not aware of the error on the First Title Application until she received the Second Title Application from Defendant.
While it seems odd to the Court, Hill testified she did not believe any written instructions were mailed to Defendants along with the Second Title Application. Tr. at 61:18-19. She also did not believe that Defendant contacted Debtors by phone or email to instruct them on how to complete or return the Second Title Application. Tr. at 61:21-24. Though Hill testified that Defendant generally provides borrowers a prepaid envelope to return a title application via regular mail, she did not know if that occurred in this case. Tr. at 62:6-14.
Debtors signed the Second Title Application on May 9, 2016. Ex. 103. Sherri could not recall the exact date that Debtors mailed it back to Defendant, but thought it was "probably within a day or two of [signing it.]" Tr. at 17:9-11. Defendant's records indicate it received the Second Title Application on May 12, 2016, or in other words, 29 days after the date the Note was executed. Tr. at 40:3-4; Tr. at 65:25-66:3.
On May 18, 2016, Defendant's records department requested a check from the accounting department to pay the title processing fee. Tr. 69:18-20. The check was issued by the accounting department on May 20, 2016, Ex. 108, and that same day, Defendant sent the completed Second Title Application to the Jerome County Assessor, the Idaho Transportation Department's agent. Addressing the eight-day delay in doing so, Hill explained:
Tr. at 40:8-11. The Second Title Application was sent via FedEx certified three-day mail. Ex. 105 at 44; Tr. at 68:12, 21-23. The date that the Jerome County Assessor received the Second Title Application is not established in the record. However, the Vehicle's title indicates that Defendant's lien was "recorded" on June 1, 2016. Ex. 107; Ex. 104 at 1-2.
When asked about whether the process to perfect its lien in this transaction could have been expedited, Hill acknowledged that the accounting department could have issued a processing fee check the same day it was asked to do so. Tr. at 66:19-22. She opined that hand-delivery of the Second Title Application to Jerome County was not realistic given the distance between Defendant's Utah offices and the Jerome County Assessor's office. Tr. at 67:24-25.
Debtors filed a chapter 7 bankruptcy petition on July 18, 2016.
As noted above, the Court previously granted Trustee's motion for summary judgment determining that the transfer of the security interest from Debtors to Defendant is a preference under § 547(b). Even so, Defendant argues that the transfer of the security interest is immune from recovery by Trustee under § 547(c)(1) as a substantially contemporaneous exchange. As might be expected, Trustee disagrees, arguing that the significant delay in perfection of Defendant's security interest that occurred in this case renders the lien transfer avoidable.
The Code provides in § 547(c)(1) that a trustee may not avoid a transfer, even if it meets the requirements of § 547(b), if that transfer was "(A) intended by the debtor and the creditor to or for whose benefit such transfer was made to be a contemporaneous exchange for new value given to the debtor; and (B) in fact a substantially contemporaneous exchange[.]" As the party asserting the contemporaneous exchange defense, Defendant bears the burden of proving that "1) the parties intended the transfer of new value to be contemporaneous, 2) the exchange was in fact substantially contemporaneous, and 3) new value was given." Janas v. Marco Crane & Rigging Co. (In re JWJ Contracting Co., Inc.), 287 B.R. 501, 510 (9th Cir. 2002) (citing Dye v. Rivera (In re Marino), 193 B.R. 907, 913 (9th Cir. BAP 1996), aff'd, 117 F.3d 1425 (9th Cir. 1997)); Rainsdon v. Farson (In re Farson), 387 B.R. 784, 795 (Bankr. D. Idaho 2008) (holding that once the requirements of § 547(b) are established the burden shifts to the transferee to show that a § 547(c) exception to avoidance applies); see also § 547(g) (providing that "the creditor or party in interest against whom recovery or avoidance is sought has the burden of proving the nonavoidability of a transfer under subsection (c) of this section."). The Court must therefore consider whether Defendant has proven each of the elements of the § 547(c)(1) preference defense.
Defendant has shown, without dispute, that it provided new value to Debtors in connection with the refinance loan. In exchange for their grant of the security interest in the Vehicle, Defendant loaned Debtors the funds to pay off the debt to the prior lender, and in the process, afforded better financing terms to Debtors than under the existing loan.
Both Debtors and Defendant intended the exchange of the security interest for the loan to be contemporaneous.
Debtors executed the Note on April 13, 2016, in which Defendant agreed to make Debtors the refinance loan, and Debtors granted a security interest to Defendant in the Vehicle to secure repayment of that loan. Sherri testified that Debtors intended to take whatever steps were necessary to assist Defendant in perfecting its security interest in the Vehicle, and to do so as quickly as possible. That same day, Defendant mailed the loan proceeds via cashier's check to the prior lender. Defendant contemporaneously provided the First Title Application to Debtors for completion, which when filed with the Idaho Department of Transportation would allow Defendant to perfect the security interest. Hill testified, "[Defendant] definitely wanted to get it process in a timely manner to perfect [its] lien on the vehicle." Tr. at 41 7-10.
Debtors' attempts to cooperate with Defendant, and Defendant's initial steps to perfect its security interest in the Vehicle, evidence the parties' intent to contemporaneously complete the transaction. Moreover, Trustee acknowledges that there is no evidence to rebut Ms. Hill's testimony that Defendant intended for the transfer to be a contemporaneous exchange for new value. Tr.'s Br. at 3, Dkt. No. 64. Therefore, on this record, the Court concludes that Defendant has satisfied this element of the defense.
There is no question that the Note was executed by Debtors, and that the loan proceeds were sent by Defendant to the prior lender, on April 13, 2016. Based upon the evidence, the Court finds that Defendant's security interest in the Vehicle was perfected, and therefore the lien transfer effectively occurred in this case, no earlier than May 23, 2018. Was this exchange "in fact substantially contemporaneous" for purposes of § 547(c)(1)(B)?
Apparently recognizing creditors can not always be expected to quickly perfect liens and security interests, the Code provides lien creditors with a limited "safe harbor" against a preference attack. It does so by providing that, solely for the purposes of determining whether a transfer is an avoidable preference, the transfer of a security interest to a creditor in a debtor's property is deemed to have been made "at the time such transfer takes effect between the transferor and the transferee, if such transfer is perfected at, or within 30 days after, such time. . . ." § 547(e)(2)(A) (emphasis added). However, if a lien transfer is not perfected within 30 days, it is deemed to have been made "at the time such transfer is perfected." § 547(e)(2)(B).
The parties agree that, under Idaho law, Defendant's security interest in the Vehicle was perfected on the date the Jerome County Assessor received the properly completed Second Title Application. Idaho Code § 49-510(2) ("A lien is perfected as of the date of the filing of a properly completed application with the department or an agent of the department."); In re Conklin, 511 B.R. at 695. Defendant sent the Second Title Application to Jerome County on May 20, 2016 via FedEx three-day certified mail. Thus, in the absence of other credible evidence, the Court finds that the earliest Defendant's security interest could have been perfected was May 23. This date is 40 days after Debtors' execution of the Note. Simply put, then, for preference purposes, because Defendant's security interest was not perfected within 30 days from the time the Note was executed (i.e., the date the Note "was effective" between the parties), Debtors are deemed to have transferred the security interest to Defendant in the Vehicle when it was perfected, May 23. As a result of this finding, Defendant can not take advantage of the 30-day "safe harbor" protections of § 547(e)(2)(A).
That Defendant does not qualify for the 30-day preference "safe harbor" does not necessarily mean that the § 547(c)(1) avoidance exception is inapplicable in this case. As noted in the case law, § 547(c)(1)(b) requires only that an exchange be "substantially contemporaneous". And the Code allows for a flexible approach in determining whether the timing of the exchange involving the transfer is in fact substantially contemporaneous. In re Marino, 193 B.R. at 916 (explaining that "[i]nstead of applying the strict ten-day [now 30-day] limit enumerated in § 547(e)(2), an inquiry into the facts and circumstances of the particular transaction should be made to determine whether a transfer was substantially contemporaneous in fact."). In applying this flexible approach, a court should "look to the facts and circumstances of the case and determine whether the delay in perfection was reasonable . . . [and] when the delayed perfection of a security interest can be satisfactorily explained, the transfer may still be characterized as substantially contemporaneous in fact." Id. at 915. In In re Marino, the BAP affirmed the bankruptcy court's determination that, despite the 14-day delay in perfecting it, the transfer of the security interest was substantially contemporaneous in fact. In re Marino, 193 B.R. at 916. In doing so, the BAP explained:
Id.
As the Code's language reflects, whether a transfer is in fact substantially contemporaneous is a question of fact to be determined based upon the relevant circumstances of each case. In re Marino, 193 B.R. at 911 (citing In re Lewellyn & Co., Inc., 929 F.2d 424, 427 (8th Cir.1991)); Stahl v. Whelan Electric, Inc. (In re Modtech Holdings, Inc.), 503 B.R. 737, 746 (Bankr. C.D. Cal. 2013) (citing In re Marino, 193 B.R. at 913-14).
As the Court previously explained, the parties intended that the Debtors' grant of the security interest in the Vehicle to Defendant be contemporaneous with Defendant's loan to them. However, the Court finds that there was a 40-day delay by Defendant in perfecting the security interest. This was a significant delay, in the Court's view. Therefore, the parties' intent is not alone dispositive in deciding whether the transfer was in fact substantially contemporaneous for purposes of § 547(c)(1). Other relevant circumstances must therefore be considered.
Did "unforseen circumstances" not attributable to Defendant prevent the timely perfection of the security interest? In the Court's opinion, perhaps Sherri's error in completing the First Title Application arguably falls into this category. But Sherri's mistake alone does not account for the length in the delay of Defendant's lien perfection. Moreover, that a borrower would perhaps make an error in completing a blank title application necessary to perfect the security interest can not be said to be entirely unforseen in this case. Hill admitted that it was Defendant's usual practice to complete title applications for borrowers to the extent the information was known because Defendant was experienced in completing the forms and was is in a better position to do so correctly. The existence of this practice evidenced that Defendant was aware that borrowers may make mistakes in completing title applications.
Furthermore, Sherri's error in the First Title Application was, at least partially, attributable to Defendant. In addition to failing to adhere to its own practices by sending Debtors an application that already included the proper "new lienholder" information, the record shows that Defendant failed to provide Debtors with adequate instructions on how to complete the First Title Application themselves. No real directions were included in the emails in the record, nor could Sherri recall receiving instructions from Defendant. Defendant argues that "Sherri was specifically instructed to list [Defendant] as the new lienholder in the title application." Def.'s Br. at 7, Dkt. No. 61. But, more precisely, Adams's email to Sherri about the title application indicated only that its purpose was "so that [Defendant] becomes the new lienholder on the title." Given the generality of this "instruction," Sherri, who had no prior experience completing title forms, can not legitimately be criticized for her decision to insert the name of the prior lender in the First Title Application in the box labeled "Primary Lienholder Name." All things considered, Defendant has not shown that Debtors' error in completing the First Title Application was an unforeseen circumstance not attributable to Defendant.
Defendant also argues that Debtors' delay in returning the First Title Application to Defendant, and the time that passed before it received notice that the prior lender had released its lien, were unforeseen circumstances contributing to the delay in perfecting Defendant's security interest for which it is not accountable. The Court also disagrees with this argument.
That it would take some time for Defendant to receive notice that the prior lender had released its lien on the title to the Vehicle was not an unforeseeable circumstance. Defendant understood it was dealing with an Idaho lender and elected to transact the payoff of the prior loan by mail. In doing so, Defendant could be sure that there would be a delay in getting a "clear title" to the Vehicle; only the extent of the delay was arguably uncertain.
As for Debtors' delay in returning the signed First Title Application, here, too, Defendant should have reasonably expected there could be some delay. And that the delay in this case was perhaps longer than usual was partially attributable to Defendant, because it failed to give Debtors a deadline to return the First Title Application, and then failed to follow up with Debtors when the completed paperwork did not arrive promptly.
Based on this record, the Court finds that the circumstances giving rise to the delay in perfecting Defendant's security interest were not all unforeseen, and those circumstances were at least in part attributable to Defendant.
The case law suggests that the Court should also consider whether Defendant was dilatory in perfecting its security interest in this analysis. On this record, the Court comfortably finds that Defendant was indeed dilatory, if not negligent, in protecting its rights in the Vehicle. In the Court's opinion, the 30-day window provided by § 547(e)(2) offered Defendant ample opportunity to perfect its security interest in this case. Of course, to do so, Defendant should not have relied solely on Debtors to correctly complete the First Title Application; should have provided Debtors with better instructions on how to do so; should have established a deadline for Debtors to return the completed First Title Application; should have contacted Debtors when the completed First Title Application was not received promptly; and should have promptly reviewed and detected the error in the completed First Title Application when it was received.
Furthermore, once the First Title Application was received by Defendant and the mistake in its completion finally identified, Defendant could have taken extraordinary steps to ensure that a corrected application was generated, executed and filed within the 30-day preference safe harbor. Instead, when the Second Title Application was received from Debtors,
In sum, the cavalier approach Defendant took to perfecting its security interest was dilatory. Had different methods and decisions been made, Defendant could easily have perfected its security interest in the Vehicle within 30 days of making the loan, and thereby have been immune from Trustee's preference claim. While Debtors conduct partially contributed to the delay, so did Defendant's lack of urgency and prudence in dealing with that delay under the circumstances.
Defendant's reliance on the Delaware bankruptcy court's decision in In re J Silver Clothing, Inc., 453 B.R. 518 (Bankr. D. Del. 2011), deserves mention. In that case, the bankruptcy court found that, under the 10-day perfection window provided in the former § 547(e)(2), a 28-day delay by a creditor in perfecting a lien was in fact a substantially contemporaneous exchange, because:
453 B.R. at 530-31. Based upon this decision, Defendant argues that the transactions in this case were also substantially contemporaneous in fact because Debtors' error in completing the First Title Application that caused the delay was inadvertent and not purposeful, and because the evidence does not otherwise indicate a lack of concern on Defendant's part to perfect its security interest. Def.'s Br. at 13.
In re J Silver Clothing, Inc. is of little help to Defendant in this case. Whether lien perfection was "in fact" substantially contemporaneous with the grant of the security interest is, as the Code instructs, a separate and additional requirement from what the parties intended, and a purely factual determination based upon the circumstances each case. Thus, that a 28-day perfection delay is found in one bankruptcy case to be in fact substantially contemporaneous is of no particular moment in another where the relevant facts, and the fact-finder, are different. Here, for example, the Court has found that it took Defendant at least 40 days, not 28 days, to achieve perfection.
In addition, as In re Marino explains, the parties' delay in perfection of the lien need not be purposeful — it is sufficient if it resulted from the creditor's dilatory or negligent conduct. 193 B.R. at 916. And here, as the Court has explained, the evidence shows Defendant was dilatory in failing to take necessary steps to promptly complete and file the lien perfection documents.
Defendant further argues that the fact that no third party was prejudiced in this case should weigh in its favor. Def.'s Br. at 12 (citing In re J Silver Clothing, 453 B.R. at 531). The Court disagrees. While prejudice to a third party from Defendant's conduct might impair its position, the absence of prejudice to others does not necessarily weigh in its favor. Put another way, an absence of prejudice resulting from Defendant's perfection delays does not preclude a finding that Defendant's actions were dilatory and unreasonable under the circumstances.
Defendant also argues that it deserves a pass in this case because it is "a sizeable financial institution that processes many, many loans", Def.'s Br. at 9, and that it should be expected that, sometimes, mistakes will be made. Of course, the record contains little proof that Defendant's lending operation is indeed "sizeable", nor whether, in evaluating its argument, the Court should compare it to national banks or the smallest consumer lenders in this region. But Defendant's "size" is of no concern, because the same Idaho lien perfection rules apply without exception to all lenders, big and small. Moreover, assuming it indeed makes many secured car loans, the Court would expect Defendant to adopt, and to follow, sound processes that promote the prompt perfection of its liens. As can be seen in this case, in this age of electronic transactions, that Defendant apparently elects to rely upon unsophisticated borrowers to complete required legal that certain transfers, § 547(b) preferences, that are otherwise legitimate and unrecoverable under nonbankruptcy law, are to be avoided in bankruptcy cases. In so doing, Congress has inherently decided that the equities weigh in favor of a debtor's unsecured creditors over those receiving preferences, including those who delay in perfecting liens, without proof of actual prejudice. Given the policy expressed in the Code, the Court should be extremely reluctant to act to "adjust" the outcome based on equitable considerations. forms, and upon "snail mail" to send and receive payments and documents needed to perfect a security interest is a business decision fraught with risk where bankruptcy trustees lurk.
The Court finds that the exchange in this case was not in fact substantially contemporaneous for purposes of § 547(c)(1). Therefore, the transfer of the security interest in the Vehicle from Debtors to Defendant is not excepted from avoidance as a preference under § 547(c)(1). This finding, in tandem with the Court's prior determination that the transfer of the security interest was a preference under § 547(b) renders that transfer avoidable by Trustee.
The parties shall cooperate in the prompt submission of an appropriate form of judgment for entry by the Court.