RUBÉN CASTILLO, Chief District Judge.
Plaintiff Sergio Gonzalez brings this putative class action against Defendant FMS, Inc. pursuant to the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq. ("FDCPA" or the "Act"). (R. 10-1, Second Am. Compl.) Presently before the Court is Defendant's motion to dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6). (R. 16, Def.'s Mot. to Dismiss.) For the reasons stated below, the Court grants Defendant's motion.
Plaintiff is a resident of Illinois. (R. 10-1, Second Am. Compl. ¶ 3.) Defendant is an Oklahoma corporation engaged in the business of debt collection. (Id. ¶ 4.) Defendant is licensed as a collection agency in Illinois and attempts to collect consumer debts via mail and telephone. (Id. at ¶¶ 5-6.) On November 27, 2013, Defendant mailed Plaintiff a dunning letter, attempting to collect a defaulted consumer debt tied to a Citibank, N.A./Sears Charge Plus credit card. (R. 10-1, Second Am. Compl. ¶ 12; R. 5-1, Ex. C at 6.) The letter was mailed in a windowed envelope that revealed Plaintiff's name and address, as well as a fifteen-digit number. (Id. ¶¶ 18-21.) Embedded within the fifteen-digit number was an eight-digit account number representing Plaintiff's debt assigned by Defendant. (Id. ¶ 20; see also R. 34, Pl.'s Resp. at 8.)
On November 24, 2014, Plaintiff filed a one-count putative class action complaint alleging that Defendant violated Section 1692f(8) of the FDCPA by sending Plaintiff a letter with the numbers on the envelope. (R. 1, Compl. ¶ 28.) On December 15, 2014, Plaintiff filed an amended complaint.
On January 28, 2015, Defendant filed a motion to dismiss under Rule 12(b)(6) arguing that the second amended complaint fails to state a claim for relief. (R. 16, Def.'s Mot. to Dismiss.) In Defendant's view, the numbers on the envelope did not violate the Act because they did not disclose that the mailing was from a debt collector or otherwise invade Plaintiff's privacy. (R. 17, Def.'s Mem. at 2.) On April 16, 2015, Plaintiff filed a response to Defendant's motion arguing that displaying the numbers constituted a per se violation of the FDCPA. (R. 34, Pl.'s Resp.) On April 27, 2015, Defendant filed a reply in support of its motion. (R. 35, Def.'s Reply).
Under federal pleading standards, a complaint must contain a "short and plain statement of the claim showing that the pleader is entitled to relief[.]" Fed. R. Civ. P. 8(a)(2). A Rule 12(b)(6) motion "challenges the viability of a complaint by arguing that it fails to state a claim upon which relief may be granted." Camasta v. Jos. A. Bank Clothiers, Inc., 761 F.3d 732, 736 (7th Cir. 2014). In deciding a motion under Rule 12(b)(6), the Court construes the complaint in the light most favorable to the non-movant, accepts all well-pleaded factual allegations as true, and draws all reasonable inferences in the non-movant's favor.
The purpose of the FDCPA is to "eliminate abusive debt collection practices by debt collectors, [and] to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged[.]" 15 U.S.C. § 1692(e). To this end, the FDCPA "generally prohibits debt collectors from engaging in abusive, deceptive, or unfair debt-collection practices." Gburek v. Litton Loan Serv. LP, 614 F.3d 380, 384 (7th Cir. 2010) (internal quotation marks and citation omitted). The Act applies if a defendant qualifies as a "debt collector" and the communication at issue was made "in connection with the collection of any debt."
15 U.S.C. § 1692f(8).
The FDCPA "is a strict liability statute," meaning that "debt collectors whose conduct falls short of its requirements are liable irrespective of their intentions." Osborn v. J.R.S.-I., Inc., 949 F.Supp.2d 807, 810 (N.D. Ill. 2013) (citing Ruth v. Triumph P'ships, 577 F.3d 790, 805 (7th Cir. 2009)). Whether a debt collector's conduct violates the FDCPA must be viewed from the lens of an "unsophisticated consumer." Wahl v. Midland Credit Mgmt., Inc., 556 F.3d 643, 645 (7th Cir. 2009); see also Pettit v. Retrieval Masters Creditors Bureau, Inc., 211 F.3d 1057, 1060 (7th Cir. 2000) ("Practices purporting to violate the [FDCPA] must be viewed from the objective standard of an `unsophisticated debtor.'" (citation omitted)). The unsophisticated consumer is "uninformed, naïve, or trusting," but possesses "rudimentary knowledge about the financial world, is wise enough to read collection notices with added care . . . and is capable of making basic logical deductions and inferences." Gruber v. Creditors' Prot. Servs., 742 F.3d 271, 273 (7th Cir. 2014) (internal quote marks and citation omitted); see also Wahl, 556 F.3d at 645 ("The `unsophisticated consumer' isn't a dimwit."). The unsophisticated consumer does not interpret communications from a debtor "in a bizarre or idiosyncratic fashion." Gruber, 742 F.3d at 274 (citation omitted).
Whether a particular practice is unfair or unconscionable in the eyes of an unsophisticated consumer is often a question of fact, and thus "district courts must act with great restraint when asked to rule in this context on a motion to dismiss[.]"
In this case, Plaintiff claims that the presence of the numbers on the envelope constituted a per se violation of Section 1692f(8). (R. 10-1, Second Am. Compl. ¶ 28.) Plaintiff argues that, as a policy matter, adherence to the statute's plain language barring the use of "any language or symbol" on an envelope's face will prevent debt collectors from creating "new exemptions through the courts for conduct that the plain and unambiguous language of the Act prohibits." (R. 34, Pl.'s Resp. at 5.) On the other hand, Defendant argues that a strict reading of the statute would lead to bizarre and impracticable results. (R. 17, Def.'s Mem. at 7.) For example, Defendant points out that a literal reading would prohibit stamps or postal marks from appearing on the envelope's face. (Id. at 6-7.) Defendant argues that the presence of the numbers on the envelope could not possibly constitute an unfair or unconscionable debt collection practice. (Id. at 9-12.)
Although the Seventh Circuit has not decided this precise issue, two other Circuits interpreting Section 1692f(8) have distinguished between "benign" language or symbols and those that are harmful or potentially harmful to the consumer. See Goswami v. Am. Collections Enter., Inc., 377 F.3d 488, 494 (5th Cir. 2004); Strand v. Diversified Collection Serv., 380 F.3d 316, 318-19 (8th Cir. 2004). The U.S. Court of Appeals for the Fifth Circuit held that a half-inch blue bar and the words "Priority Letter" on a debt collection envelope did not violate Section 1692f(8) despite the plain language of the statute, because the markings did not in any way suggest that "the contents of the envelope relate[d] to the collection of delinquent debts." Goswami, 377 F.3d at 494. Similarly, the U.S. Court of Appeals for the Eighth Circuit held that Section 1692f was only intended to prohibit unfair and unconscionable debt collection practices; therefore, it held that a debt collector did not violate the Act by including a corporate logo and the words "PERSONAL AND CONFIDENTIAL" and "IMMEDIATE REPLY REQUESTED" on a debt collection envelope, because these markings did not "reveal the source or purpose of the enclosed letters." Strand, 380 F.3d at 317-19. The Eighth Circuit concluded that "an interpretation of § 1692f(8) exempting benign words and symbols better effectuates Congressional purpose," and avoids "bizarre and impracticable consequences." Id. at 319.
Numerous district courts, both in this District and elsewhere, have recognized that Section 1692f(8) should not be construed mechanically. See Davis v. Baron's Creditors Serv. Corp., No. 00 C 4104, 2001 WL 1491503, at *5 (N.D. Ill. Nov. 20, 2001) (rejecting plaintiff's argument that the "statute's plain language establishes a presumption that anything other than the debt collector's address violates the statute" and noting that several other courts had adopted a benign language exception to Section 1692f(8)); see also Waldron v. Prof'l Med. Mgmt., No. 12-1863, 2013 WL 978933, at *5 (E.D. Penn. March 13, 2013) (adopting a benign language exception and finding no violation of Section 1692f(8) where debt collection envelope displayed a "seemingly random series of letters and numbers that only Defendant [could] decipher"); Lindbergh v. Transworld Sys., Inc., 846 F.Supp. 175, 180 (D. Conn. 1994) (rejecting plaintiff's "mechanical interpretation" of Section 1692f(8) and finding no violation even though envelope bore a stripe across it and contained the word "Transmittal"); Masuda v. Thomas Richards & Co., 759 F.Supp. 1456, 1466 (C.D. Cal. 1991) (concluding that envelope bearing the words "PERSONAL & CONFIDENTIAL" and containing a notice that "theft of mail or obstruction of delivery is a federal crime" did not violate Section 1692f(8), because purposes of the FDCPA would not be advanced by construing it to prohibit "benign language").
On the other hand, where words or symbols on an envelope indicate that the letter pertains to a debt or otherwise invades a consumer's privacy, courts have not hesitated to find a violation of 1692f(8), or at least to allow the claim to proceed further. See Douglass v. Convergent Outsourcing, 765 F.3d 299, 301-03 (3rd Cir. 2014) (vacating summary judgment for defendant where quick-response code was visible through a windowed envelope, and "when scanned by a device such as a smart phone," the code could "expose [plaintiff's] financial predicament," thus triggering privacy concerns under the FDCPA); Davis, 2001 WL 1491503, at *5 (denying parties' cross-motions for summary judgment where envelope listed a return address of "Baron's Creditor's Services Corporation," because it was an issue of fact whether an unsophisticated consumer would view the mailing as being from a debt collector); Rutyna v. Collection Accounts Terminal, Inc., 478 F.Supp. 980, 982 (N.D. Ill. 1979) (entering judgment for plaintiff where envelope listed a return address of "COLLECTION ACCOUNTS TERMINAL, INC.," which indicated that the mailing was from a debt collector in violation of 1692f(8)).
Plaintiff urges this Court against adopting a benign language exception. (R. 34, Pl.'s Resp. at 6-7.) But Plaintiff's argument that Section 1692f(8) prohibits any markings, no matter how innocuous, fails to account for the opening paragraph of Section 1692f, which provides that the Section applies to "unfair or unconscionable" conduct by debt collectors. See 15 U.S.C. § 1692f. In construing a statute, the Court must always "read the words in their context and with a view to their place in the overall statutory scheme." King v. Burwell, ___ S. Ct. ___, 2015 WL 2473448, at *8 (June 25, 2015) (internal quotation marks and citation omitted). The Court's "duty, after all, is to construe statutes, not isolated provisions." Id. (internal quotation marks and citation omitted); see also Dahlstrom v. Sun-Times Media, L.L.C., 777 F.3d 937, 943 (7th Cir. 2015) ("Interpretation of a word or phrase depends upon reading the whole statutory text, considering the purpose and context of the statute.").
Considering Section 1692f(8) in context and in light of the purposes of the FDCPA, it is clear to this Court that the provision was only intended to prohibit markings that could be considered unfair or unconscionable, not those that are innocuous or benign. This reading is consistent with the commentary issued by the Federal Trade Commission ("FTC"), an agency that "holds some interpretative and enforcement authority with respect to the FDCPA[.]" Gulley v. Markoff & Krasny, 664 F.3d 1073, 1074 (7th Cir. 2011) (citation omitted). The FTC's commentary states:
FTC Staff Commentary On the Fair Debt Collection Practices Act, 53 Fed. Reg. 50097-02, 50099 (Dec. 13, 1988). Although the FTC's commentary is "not binding on the courts because it is not a formal regulation and did not undergo full agency consideration," McMillan, 455 F.3d at 764, it is entitled to the Court's "respectful consideration," Gulley, 664 F.3d at 1075 (citation omitted). The FTC's interpretation is also supported by the legislative history of the FDCPA. The bill's Senate report states that Section 1692f(8) was intended to prevent debt collectors from embarrassing debtors by announcing their delinquency on the face of a dunning letter envelope:
S. Rep. No. 95-382, at 8 (1977), reprinted in 1977 U.S.C.C.A.N. 1695, 1702.
Plaintiff nevertheless argues that under the Third Circuit's reasoning in Douglass, the complaint states a valid claim. (See R. 34, Pl.'s Resp. at 8-10.) Douglass is not binding on this Court, but in any event the Court finds the case distinguishable. There, the envelope at issue contained an account number and a visible code, which, when scanned by a smart phone or similar device, revealed various personal information about the plaintiff, including the "monetary amount corresponding to [the plaintiff's] alleged debt." Douglass, 765 F.3d at 300. The Third Circuit found it necessary to employ a strict reading of Section 1692f(8) in this context, because the information on the envelope implicated "a core concern animating the FDCPA—the invasion of privacy." Id. at 303.
In this case, by contrast, a strict interpretation of the FDCPA is not needed to protect Plaintiff from an invasion of privacy or from unscrupulous, embarrassing, or harassing conduct by a debt collector. Plaintiff does not allege that someone viewing the envelope could use the string of numbers to obtain information about the amount of his debt or other private information; instead, the gist of his claim is that the mere presence of the numbers violated Section 1692f(8). (R. 10-1, Second Am. Compl. ¶¶ 19-28.) But an unsophisticated consumer viewing the envelope could not plausibly divine that the letter inside was associated with a delinquent debt. Plaintiff has not alleged, nor is there any basis to infer, that the account number embedded in the string of numbers would have meaning to anyone other than Defendant. The number is not identified in any way as an account number, and this same number is printed on the envelope just below Defendant's return address. (See R. 5-1, Ex. C.) Someone viewing the envelope could just as easily conclude that the numbers were part of a postal code and that the letter consisted of unwanted junk mail. See Strand, 380 F.3d at 319 ("Even from the perspective of an unsophisticated consumer, the envelopes must have appeared indistinguishable from the countless items of so-called junk mail found daily in mailboxes across the land."). It might be a closer question if Defendant's name bore some indication that it was involved in the debt collection business, but "FMS, Inc." is entirely innocuous.
In a recent case, our respected colleague U.S. District Judge Milton I. Shadur struck a complaint alleging a similar claim based on a string of numbers and symbols appearing on a debt collection envelope. See Sampson v. MRS BPO, No. 15 C 2258 (N.D. Ill. Mem. Op. & Order dated Mar. 17, 2015). As Judge Shadur aptly observed:
Id. (internal quotation marks and citations omitted). This Court agrees. Because the string of numbers appearing on the envelope is benign, the Court finds that the numbers did not violate Section 1692f(8). Plaintiff has failed to state a plausible claim for relief under the FDCPA and, therefore, this action is dismissed.
For the reasons set forth above, FMS, Inc.'s motion to dismiss for failure to state a claim (R. 16) is GRANTED. This action is DISMISSED WITH PREJUDICE.