RONALD A. GUZMÁN, District Judge.
Defendant, North American Bancard, LLC ("NAB"), filed objections to Magistrate Judge Gilbert's Report and Recommendation of May 16, 2018, in which Judge Gilbert recommended that plaintiffs' amended motion for class certification be granted. For the reasons explained below, the Court overrules defendant's objections, adopts the Report and Recommendation in full [158], and grants plaintiffs' amended motion for class certification [98].
This is a "junk fax" case. After allegedly having received unsolicited facsimile advertisements for NAB's goods and services,
After the Court referred plaintiffs' amended motion to Magistrate Judge Gilbert, Judge Gilbert issued a Report and Recommendation recommending that this Court grant the motion. NAB filed objections to the Report and Recommendation pursuant to Federal Rule of Civil Procedure 72.
"When a magistrate judge prepares a report and recommendation for a district court, the governing statute provides that the district court `shall make a de novo determination' with respect to any contested matter." Kanter v. C.I.R., 590 F.3d 410, 416 (7th Cir. 2009) (quoting 28 U.S.C. § 636(b)(1)). The Court of Appeals has observed:
Mendez v. Republic Bank, 725 F.3d 651, 661 (7th Cir. 2013). The district judge makes the ultimate decision to adopt, reject, or modify the recommended disposition. Schur v. L.A. Weight Loss Ctrs., Inc., 577 F.3d 752, 760 (7th Cir. 2009); Fed. R. Civ. P. 72(b)(3). When no objection is made to a portion of a report and recommendation, the district court reviews the unobjected portion for clear error. Johnson v. Zema Sys. Corp., 170 F.3d 734, 739 (7th Cir. 1999).
To be certified, a proposed class must satisfy each requirement of Rule 23(a) as well as one of the three requirements of Rule 23(b). Messner v. Northshore Univ. HealthSystem, 669 F.3d 802, 811 (7th Cir. 2012). The Rule 23(a) requirements are numerosity, typicality, commonality, and adequacy of representation. Id. After those four requirements are satisfied, proponents of the class seeking certification under Rule 23(b)(3)—the provision on which plaintiffs rely here—must also show that (1) questions of law or fact common to the members of the proposed class predominate over questions affecting only individual class members; and (2) a class action is superior to other available methods of resolving the dispute. Id. Plaintiffs bear the burden of showing by a preponderance of the evidence that their proposed class satisfies the Rule 23 requirements. See id.
After reviewing the facts of this case, Judge Gilbert discussed the requirements of Rule 23, determined that plaintiffs have satisfied all of them, and recommended that this Court certify the proposed class. NAB raises several objections to the Report and Recommendation.
NAB first argues that Judge Gilbert erred by concluding that plaintiffs have satisfied the numerosity requirement. To meet the numerosity requirement, plaintiffs must establish that the class is so numerous that joinder is impracticable. Fed. R. Civ. P. 23(a); see also Mulvania v. Sheriff of Rock Island Cty., 850 F.3d 849, 859 (7th Cir.) (a forty-member class is often regarded as sufficient to meet the numerosity requirement), cert. denied sub nom. Mulvania v. Rock Island Cty. Sheriff, 138 S.Ct. 361 (2017).
In support of their motion for class certification, plaintiffs submit two facsimile transmissions that they received regarding NAB's goods and services, as well as one facsimile transmission that was received by INSPE Associates, Ltd. ("INSPE"), a non-party. (ECF Nos. 110-1, 110-2, & 110-3.) Plaintiffs allege that these faxes were unsolicited and sent on NAB's behalf by a third party, Merchant Payment Processing, Inc. ("MPP"), which had an agreement with NAB to market NAB's goods and services and used fax advertising to do so.
Among the faxes identified in the RingCentral logs are 57,249 faxes that plaintiffs say were potentially sent by MPP on behalf of NAB during the Class Period. To support their claim that MPP sent a sufficient number of faxes on NAB's behalf on these dates, and that the faxes advertised NAB's goods and services, plaintiffs rely on the testimony of their retained expert, Robert Biggerstaff, a "retired engineer with experience in designing databases and computer-based fax programs," who is "an expert in TCPA class actions involving junk faxes." (ECF No. 158, R. & R. at 6 n.3.)
Biggerstaff states in his report that he reviewed the RingCentral outbound fax-transmission data for the dates identified by plaintiffs' counsel, as well as the same type of data for the period of December 19, 2012 to August 21, 2016.
Judge Gilbert credited Biggerstaff's opinion that the data he reviewed is consistent with fax-broadcasting activity, and he stated that Biggerstaff's "logical path to that conclusion is clear," evidence-based, and sound. (R. & R. at 7.) Judge Gilbert further stated that Biggerstaff's analysis "strongly suggests there were bulk transmissions of the same fax template made to a list of fax numbers rather than separate and individual fax transmissions sent in response to consent received from individual fax recipients as NAB suggests." (Id.) Judge Gilbert found that it is a closer question whether plaintiffs have shown by a preponderance of the evidence that MPP sent the bulk transmissions on behalf of NAB. In addition to Biggerstaff's report, the RingCentral records, and the faxes, plaintiffs rely on the testimony of Sandor Krizsan, MPP's principal, who testified at his deposition that he created the cover sheet that appears in plaintiffs' faxes and submitted a sample to NAB prior to the time the faxes were sent. Krizsan also testified that the phone numbers that appear on the fax transmissions submitted by plaintiffs are RingCentral telephone and fax numbers that are used by MPP. Ultimately, Judge Gilbert concluded that plaintiffs have shown by a preponderance of the evidence that MPP sent a large number of broadcast fax transmissions on behalf of NAB during the proposed Class Period, reasoning as follows:
(R. & R. at 10-11.)
This Court agrees with Judge Gilbert's well-reasoned analysis and his conclusion that plaintiffs have demonstrated numerosity. As Judge Gilbert observed, plaintiffs "do not have to show that all 57,000 faxes were sent on behalf of NAB. They only need to show by a preponderance of the evidence that it is reasonable to believe that a substantial number of those faxes were sent by MPP on behalf of NAB." (R. & R. at 10.) Plaintiffs have made this showing. NAB argues that Judge Gilbert erred because he did not properly consider "the relationship, if any, between NAB and any of the 39 different fax numbers registered to `Merchant Services'"; MPP's faxing activity that predated and postdated its relationship with NAB; the fact that the "to" boxes of the fax cover sheets to plaintiffs and INSPE contained the names "Jessica" and "Gabby" along with the entity's name; the fact that the RingCentral records indicate that plaintiffs and INSPE received brief telephone calls from a number associated with the RingCentral account before the fax transmissions were sent; and the fact that MPP produced in discovery four fax cover sheets it used with regard to NAB marketing, three of which are different from the fax cover sheets plaintiffs allegedly received. (ECF No. 164, Def.'s Objs. at 2, 9-12.)
NAB's arguments are little more than red herrings; the evidence it cites does little to controvert plaintiffs' evidence. The number of fax numbers used by MPP (which, Krizsan testified, does business under the name "Merchant Services") in its RingCentral account is evidence of fax-broadcasting activity, not occasional faxing in response to personal contact. NAB contends that the RingCentral account could have been used by MPP's agents to work for other entities besides MPP, and contends that MPP used its accounts to transmit faxes for entities other than NAB, but NAB cites only Krizsan's vague hearsay testimony in support of this argument, and that testimony is sketchy at best.
NAB also asserts that the Report and Recommendation "relies on Plaintiff's baseless argument that an outbound fax transmission duration of approximately 5 minutes is indicative of a 5 page fax." (Def.'s Objs. at 10-11.) NAB is incorrect. The Report and Recommendation does not rely on any such argument or reasoning.
NAB's Objection #1 is overruled.
The requirement of Rule 23(a) that there exist questions of law or fact common to the class may be satisfied by showing even one significant issue that is capable of classwide resolution. Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 350, 359 (2011) (for purposes of Rule 23(a)(2), "even a single common question will do") (internal punctuation omitted). Typicality and commonality are closely related, and a "plaintiff's claim is typical if it arises from the same event or practice or course of conduct that gives rise to the claims of other class members and his or her claims are based on the same legal theory." Rosario v. Livaditis, 963 F.2d 1013, 1018 (7th Cir. 1992) (citation omitted).
Judge Gilbert concluded that plaintiffs have satisfied these requirements because each of the putative class members has been subjected to the same practice as the plaintiffs, namely, was sent a fax on NAB's behalf that promoted NAB's goods and services, and common questions in similar TCPA cases include whether a given fax is an advertisement under the statute. The Court agrees. Plaintiffs have submitted evidence that they did not consent to receive the NAB faxes, as well as evidence that the faxing activity was broadcasting—mass advertising—which "lends itself to a common adjudication of the consent issue." Clearbrook v. Rooflifters, LLC, No. 08 C 3276, 2010 WL 2635781, at *3 (N.D. Ill. June 28, 2010).
NAB maintains that plaintiffs' claims are atypical of the class because there is evidence of their consent in that phone calls were made to plaintiffs before the faxes were sent and the fax cover sheets bore first names. These arguments are rejected for the reasons discussed above. NAB also argues that there is evidence that the fax recipients who returned merchant applications "invited and permitted MPP" to fax them the applications. The Court is unpersuaded; NAB relies only on Krizsan's hearsay, generalized testimony, which does not establish plaintiffs' consent. And the fact that some fax recipients were interested in NAB's goods and services does not mean that they gave prior express permission to send an initial fax in the first place. The Court is likewise unpersuaded by NAB's contention that Judge Gilbert relied on unsupported assumptions and speculation that all putative class members received the same fax from NAB. Judge Gilbert properly relied on the analysis of Biggerstaff, who concluded that the pattern of fax transmissions is consistent with fax-broadcasting activity with a template image.
The Court overrules NAB's Objection #2.
NAB objects to the conclusion that plaintiffs can serve as adequate representatives, on the ground that the consent defense applies to them. NAB argues that the Report and Recommendation "shows a failure to consider the unbiased, independent evidence of Plaintiffs' consent to receive" the faxes at issue, and it suggests that plaintiffs have a credibility problem because their claim is "manufactured." (Def.'s Objs. at 15.) NAB again cites the "personalized" cover sheets and the RingCentral records of voice calls, which, the Court has explained, do not establish prior express invitation or permission. The Court finds that plaintiffs are adequate class representatives and accordingly overrules Objection #3.
Under Rule 23(b)(3), the predominance provision, "the questions of law or fact common to class members [must] predominate over any questions affecting only individual members." NAB asserts that individualized inquiries predominate here. It relies on the same arguments it advances with regard to the other requirements for class certification, which the Court has rejected. The Court agrees with Judge Gilbert's determination that because NAB offers only vague assertions and not specific evidence to show that a significant percentage of the putative class members consented to receive the NAB faxes, there is no basis to conclude that individualized issues of consent will predominate over common questions.
After de novo review of plaintiffs' motion for class certification, the filings submitted with respect to the motion, the Report and Recommendation, the Objections, and the materials filed with respect to the Objections, the Court determines that the Report and Recommendation was correct in all respects.
The Court overrules defendant's objections and adopts the Report and Recommendation [158] in full. The Court grants plaintiffs' amended motion for class certification [98]. A status hearing is set for August 21, 2018, at 9:30 a.m. to discuss the next steps in the case.
Krizsan was also asked whether the foreign agents were making calls for entities other than MPP. He replied that it was "possible" and that he didn't "know what they were doing with" the RingCentral account, to which they had access. (Id. at 45-46.) Later in his deposition, Krizsan stated that not only did he permit the agents to use the RingCentral account, they had asked him if they could use the account for work for other businesses, and he allowed them to do so, as "kind of like a gift so they will be more likely to work with me long term." (Id. at 165-66.) Then, when asked whether it was a fair statement that the agents had used the RingCentral numbers for business purposes not related to MPP, Krizsan then replied that sometimes he "told them" to do that. (Id. at 166.)
NAB asserts that this Court is allowed to consider hearsay statements at the certification stage. It does not cite precedential authority to that effect. Even if it is permitted to consider hearsay at this stage, the Court declines to do so with respect to Krizsan's testimony.