JANE MAGNUS-STINSON, Chief District Judge.
Plaintiff Edward Taylor and a class of similarly situated people received a form debt collection letter from Defendant Alltran Financial, LP ("
Federal Rule of Civil Procedure 12(c) permits a party to move for judgment on the pleadings after the filing of the complaint and answer. Moss v. Martin, 473 F.3d 694, 698 (7th Cir. 2007). In ruling on a motion for judgment on the pleadings, the Court may only consider the complaint, answer, and any documents attached thereto as exhibits. See N. Ind. Gun & Outdoor Shows, Inc. v. City of South Bend, 163 F.3d 449, 452-53 (7th Cir. 1998).
A motion for judgment on the pleadings under Rule 12(c) "is governed by the same standards as a motion to dismiss for failure to state a claim under Rule 12(b)(6)." Adams v. City of Indianapolis, 742 F.3d 720, 727-28 (7th Cir. 2014). To survive the motion, "a complaint must `state a claim to relief that is plausible on its face.'" Id. (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). "A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged." Adams, 742 F.3d at 728 (quoting Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)). Factual allegations in the complaint are accepted as true, but allegations that are legal conclusions are insufficient to survive the motion. Adams, 742 F.3d at 728. In other words, to survive dismissal, a plaintiff "must plead some facts that suggest a right to relief that is beyond the speculative level." Atkins v. City of Chicago, 631 F.3d 823, 832 (7th Cir. 2011).
As recounted in the Court's Order certifying this matter as a class action, [
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On February 1, 2018, Mr. Taylor brought suit on his own behalf and on behalf of a class of others who received the same debt collection letter, alleging that the letter fails to effectively identify the current creditor and therefore violates the FDCPA. [
Defendants argue that Mr. Taylor's FDCPA claim fails as a matter of law because the letter clearly identifies LVNV as the current creditor. [
In response, Mr. Taylor argues that the letter is confusing because, despite listing LVNV as the "Current Creditor" in the heading, the body of the letter references his "Springleaf Financial Services Inc. account." [
Defendants reiterate their arguments in reply. [
In evaluating whether a debt collector's communications comply with the FDCPA, the Court must apply an "unsophisticated consumer" standard. Heng v. Heavner, Beyers & Mihlar, LLC, 849 F.3d 348, 352 (7th Cir. 2017). This standard is consistent with the FDCPA's goal of protecting the "consumer who is uninformed, naive, or trusting." Gammon v. GC Servs. Ltd. P'ship, 27 F.3d 1254, 1257 (7th Cir. 1994); McMahon v. LVNV Funding, LLC, 744 F.3d 1010, 1019 (7th Cir. 2014). "[W]hile the unsophisticated consumer may tend to read collection letters literally," the consumer "does not interpret them in a bizarre or idiosyncratic fashion." Gruber v. Creditors' Prot. Serv., Inc., 742 F.3d 271, 274 (7th Cir. 2014) (internal quotations omitted). Dismissal on the pleadings is appropriate only "when it is apparent from a reading of the letter that not even a significant fraction of the population would be misled by it." Zemeckis v. Global Credit & Collection Corp., 679 F.3d 632, 636 (7th Cir. 2012).
Mr. Taylor brings his claim under 15 U.S.C. § 1692g(a), which requires, among other things, that a debt collector "send the consumer a written notice containing . . . the name of the creditor to whom the debt is owed." 15 U.S.C. § 1692g(a)(2). As the Seventh Circuit has explained, "If a letter fails to disclose the required information clearly, it violates the Act, without further proof of confusion. Section 1692g(a) also does not have an additional materiality requirement, express or implied. Congress instructed debt collectors to disclose this information to consumers, period. . . ." Janetos v. Fulton Friedman & Gulace, LLP, 825 F.3d 317, 319 (7th Cir. 2016). "[S]imply including that information in some unintelligible form" is not sufficient. Id. at 321. Rather, the name of the creditor to whom the debt is owed must be stated "clearly enough that the recipient"—that is, the unsophisticated consumer—"is likely to understand it." Chuway v. Nat'l Action Fin. Servs., Inc., 362 F.3d 944, 948 (7th Cir. 2004). Clear identification of the current creditor serves the important purpose of helping unsophisticated consumers avoid fraud and the potential for double payments. See Janetos, 825 F.3d at 324-25; Braatz v. Leading Edge Recovery Solutions, LLC, 2011 WL 9528479 (N.D. Ill. 2011).
The letter in this case begins straightforwardly enough, with the "Original Creditor" listed as "Springleaf Financial Services Inc." and the "Current Creditor" listed as "LVNV Funding LLC." [
Several problems are manifest. First, the letter says that Alltran has "been contracted to lead and represent in the collection of the judgment." Contracted by whom?, an unsophisticated (or perhaps even a sophisticated) consumer might ask. The ostensible answer comes at the end of the sentence: "the judgment awarded on your Springleaf Financial Services Inc. account." [
This not-so-subtle wrinkle sets this case far apart from Zuniga v. Asset Recovery Solutions, 2018 WL 1519162 (N.D. Ill. 2018), the case heavily relied upon by Defendants. The form letter challenged in that case contained a header much like in this case, with an "Original Creditor" and a "Current Creditor" identified at the top of the letter. Complaint, Zuniga, No. 1:17-cv-5119 (N.D. Ill. July 11, 2017), ECF No. 1-3. The letter stated: "Your past due account(s) have been referred to our agency for collection." Id. Like the letter in this case, the Zuniga letter asks the implicit question of who referred the account to the agency. But unlike this case, the Zuniga letter did not follow up the implicit question with the name of the original creditor. Rather, the only references to the original and current creditors in Zuniga came in the header of the letter, and those references, the district court held, would be clear enough to the unsophisticated consumer. 2018 WL 1519162, at *3-4.
In this case, the immediate reference to the "Springleaf Financial Services Inc. account"— the purported "Original Creditor," though phrased in the letter body as though it were still Springleaf's account—makes Zuniga inapposite. Rather, this case is much more like Braatz, 2011 WL 9528479, where the top of the letter listed "Original Creditor: CITIBANK" and lower down listed "Creditor: LVNV Funding LLC." [
2011 WL 9528479, at *1.
The rationale from Braatz applies with equal force to this case. Almost immediately after identifying LVNV as the "Current Creditor," the letter contradicts this by explaining that Alltran "has been contracted" to collect on a judgment for Mr. Taylor's Springleaf account. An unsophisticated consumer receiving this information may well be confused or concerned that two separate companies (LVNV and Springleaf) may be seeking to collect on a single debt. Mr. Taylor has therefore plausibly alleged that Defendants failed to clearly identify the creditor to whom the debt is owed, in violation of § 1692g(a)(2).
Two final points warrant brief mention. First, the "Privacy Notice" section of the letter does not support Defendants' arguments. To revisit, the Privacy Notice explains as follows:
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Second, Defendants in reply perplexingly criticize Mr. Taylor for responding to their argument that the Privacy Notice helped clarify that "the Letter was being sent on behalf of LVNV, as opposed to Springleaf." [
Mr. Taylor has plausibly alleged that the dunning letter he received from Defendants failed to clearly identify LVNV as the creditor to whom his debt was owed. Rather, the unsophisticated consumer may read the letter and believe based upon the reference to the "judgment awarded on your Springleaf Financial Services Inc. account" that Springleaf, rather than LVNV, was the current creditor. Mr. Taylor's allegations state a claim under the FDCPA, and the Court therefore