ERIC F. MELGREN, District Judge.
Plaintiff Lata Tomlinson filed suit against Defendant Ocwen Loan Servicing, LLC ("Ocwen") in the District Court of Sedgwick County, Kansas. Tomlinson alleges four violations of the Kansas Consumer Protection Act ("KCPA").
In 2006, Tomlinson purchased real property in Wichita. To do so, she executed a note that was secured by a mortgage on the property. The note required Tomlinson to maintain insurance on the property. On June 27, 2012, U.S. Bank, N.A. ("U.S. Bank") filed a mortgage foreclosure suit against Tomlinson. Ocwen was the loan servicer for U.S. Bank on Tomlinson's note. U.S. Bank secured a default judgment against Tomlinson on August 6, 2012. There was a thirteen month gap between the foreclosure judgment and the eventual sale of the property at a sheriff's sale. During this gap, Tomlinson continued to maintain insurance on the property. In May 2013, a hail storm damaged the property. In response to a claim for the damage, Tomlinson's insurance company issued a check for $11,463.67. The check was made payable to both Tomlinson and Ocwen.
While U.S. Bank was going forward with foreclosure proceedings, Ocwen was corresponding with Tomlinson regarding her loan. Starting on June 19, 2012, Ocwen began sending Tomlinson offers to test her eligibility for a loan modification under the Home Affordable Modification Program ("HAMP"). From June 2012 until April 2013, Tomlinson received three such offers. She attempted to take advantage of the offers and submitted multiple applications. Ultimately, Ocwen informed Tomlinson that she was not eligible for a HAMP modification and did not modify her loan at that time.
But on June 7, 2013, Ocwen sent Tomlinson a shared appreciation offer. The shared appreciation offer listed two steps for Tomlinson to take advantage of the offer. She was required to: (1) complete and return the enclosed agreement by the due date; and (2) make two timely payments of $782.45. The first payment was due on July 1, 2013, and the second payment was due on August 1, 2013. The enclosed agreement dictated that the loan would automatically be modified on September 1, 2013, if certain other conditions were satisfied. These other conditions were largely out of Tomlinson's control.
Tomlinson alleges four violations of the KCPA. First, she claims that Ocwen committed deceptive acts by sending her loan modification offers with no intent of actually making the modifications. Second, Tomlinson contends that Ocwen committed a deceptive act by falsely stating that she had rights with regard to the shared appreciation offer. Third, she claims that Ocwen's issuance of the 1099-C was an unconscionable act because her debt was already settled. Fourth, she alleges Ocwen committed an unconscionable act by soliciting her participation in the modification offers without providing her any material benefit. In addition to the KCPA claims, Tomlinson seeks a judgment declaring that she is entitled to the proceeds of the insurance check that was issued in response to hail damage to the property.
Under Rule 12(b)(6), a defendant may move for dismissal of any claim for which the plaintiff has failed to state a claim upon which relief can be granted. Upon such a motion, the Court must decide "whether the complaint contains enough facts to state a claim to relief that is plausible on its face."
The KCPA protects consumers from suppliers who commit deceptive and unconscionable practices.
Tomlinson alleges that Ocwen sent her loan modification offers in June 2012 and April 2013 with no intent of following through. Under § 50-626(b)(5), it is per se deceptive to offer a service without the intent of providing it.
Ocwen sent Tomlinson several offers between June 2012 and April 2013. During this period, U.S. Bank filed a foreclosure action, obtained a default judgment, and was scheduling a sheriff's sale of the property. Tomlinson tried to take advantage of the several offers, but her requests were denied after Ocwen had requested additional paperwork. Based on all of these factors, Tomlinson claims that Ocwen made the offers with no intent of actually modifying her loan. But the exhibits attached to her petition preclude the Court from finding that such a claim is plausible.
The "loan modification offers" Tomlinson refers to are not actually offers to modify a loan. Instead, they are offers for Tomlinson to apply to see what, if any, mortgage assistance programs she is eligible to participate in. Nowhere in these documents does Ocwen promise, or offer, to modify Tomlinson's loan. Rather, the letters encourage Tomlinson to apply to find out what options are available for her to overcome her financial difficulties. The letters further state that after Tomlinson applied, Ocwen would review her financial situation to see if she was eligible for a HAMP modification. If Tomlinson did not qualify for HAMP, Ocwen would work to find another modification or assistance program that worked for her. In other words, Ocwen offered Tomlinson a financial assessment, not a loan modification. And Ocwen followed through. On August 24, 2012, Ocwen sent a letter informing Tomlinson that it had reviewed her application, and she was not eligible for a modification under HAMP.
Tomlinson's own exhibits illustrate the actual details of Ocwen's offer, and the fact that Ocwen completed its end of the deal. True, Ocwen did not modify Tomlinson's loan. But Ocwen only offered to review Tomlinson's financial situation in the June 2012 and August 2013 letters. And Ocwen did just that. Given these facts, Tomlinson fails to state a plausible claim that Ocwen engaged in deceptive practices regarding the June 2012-April 2013 offers. The Court grants Ocwen's motion to dismiss these claims.
Under the KCPA, it is per se deceptive to falsely state, "knowingly or with reason to know, that a consumer transaction involves consumer rights, remedies or obligations."
The comment to § 50-626(b)(8) suggests that this specific subsection was intended for situations in which a supplier makes a false legal representation to a consumer.
Kan. Stat. Ann. § 50-626(a) prohibits a supplier from engaging in deceptive acts or practices, and § 50-626(b) lists several examples of conduct that is deceptive per se. But the list of examples in § 50-626(b) is not exclusive.
Unlike the June 2012 and August 2013 letters, Ocwen actually offered to modify Tomlinson's loan in the shared appreciation offer. The shared appreciation offer stated that Ocwen would modify Tomlinson's loan by reducing both the interest rate and the principal amount. To take advantage of the offer, Tomlinson needed to complete the attached agreement and make two timely payments of $782.45. There were no additional requirements listed in the offer itself. Tomlinson alleges that she satisfied both requirements. But her loan was never modified. This Court has found a plausible claim of deceptive practices under the KCPA in a similar circumstance.
Tomlinson's claim is facially plausible. A jury could plausibly determine that Ocwen committed a deceptive act under § 50-626 by representing in the shared appreciation offer that it would modify Tomlinson's loan, and then failing to do so after she completed the application and made timely payments. The Court denies Ocwen's motion to dismiss this claim.
Tomlinson alleges that it was unconscionable for Ocwen to issue her a 1099-C form after her property was sold at a sheriff's sale.
The KCPA does not define unconscionability, but § 50-627(b)(1)-(7) lists examples of unconscionable conduct. None of the examples are analogous to Tomlinson's claim, but the statutory list is not exclusive.
Tomlinson does not specifically allege unequal bargaining power. But the Court infers that she was at a significant bargaining disadvantage.
Tomlinson also alleges that it was unconscionable for Ocwen to solicit her participation in a consumer transaction from which she did not benefit. Unlike her 1099-C claim, this claim falls within one of the KCPA's enumerated examples of unconscionable conduct. Under § 50-627(b)(3), it is unconscionable for a supplier to induce a consumer into a transaction from which she is unable to receive any material benefit. Here, Tomlinson has sufficiently stated a claim of unconscionable conduct under the KCPA.
Ocwen solicited Tomlinson's participation in the shared appreciation offer. She completed the agreement and made timely payments, but Ocwen did not modify her loan. Instead, she lost her property when it was sold at the sheriff's sale. In short, Ocwen solicited Tomlinson's participation in a transaction from which she received no material benefit. And given her allegation that she complied with the offer's requirements, it is plausible that a loan modification was never an actual possibility.
In addition to tracking the statutory language, there must also be evidence of deceptive behavior and unequal bargaining power to state a claim of unconscionable conduct.
Tomlinson seeks a judgment declaring that she, and not Ocwen, is entitled to proceeds of the insurance check issued to cover hail damage to the property. Ocwen moves to dismiss this claim, arguing that Tomlinson fails to state a claim for which relief can be granted. The Court agrees.
Declaratory relief is limited to correct errors that injuriously affect a party.
Tomlinson fails to allege an actual controversy. She simply alleges that she is entitled to the proceeds of a check that was issued to both her and Ocwen. An actual controversy involves a right claimed by one party and denied by the other.
Tomlinson fails to state a claim for a declaratory judgment because she does not allege an actual controversy. Accordingly, Ocwen's motion to dismiss the request for a declaratory judgment is granted.