MEMORANDUM OPINION

THOMAS B. RUSELL, Senior District Judge.

This matter is before the Court upon Defendants Liberty Bell Agency, Inc. and National Union Fire Insurance Company of Pittsburgh, Pennsylvania's Motions for Summary Judgment. (Docket Nos. 21 & 22.) Plaintiff Anita Gale has responded, (Docket No. 23), and Defendants have replied, (Docket No. 26). The Court also granted Defendants leave to file a supplemental brief in support of their Motions, which they did, (Docket No. 29), and to which Plaintiff has responded, (Docket No. 31). Fully briefed, this matter is now ripe for adjudication.

For the reasons that follow, the Court will GRANT Defendants' Motions for Summary Judgment. An appropriate Order of dismissal will issue separately with this Opinion.

BACKGROUND

The instant bad-faith action between Plaintiff Anita Gale (Gale) and Defendants Liberty Bell Agency, Inc., (Liberty Bell) and National Union Fire Insurance Company of Pittsburgh, Pennsylvania (National Union) (collectively Defendants) arises from a motor vehicle accident that occurred on March 12, 2009. On the day of the accident, Gale, a court reporter in Paducah, Kentucky, was driving her sportutility vehicle southbound on South 7th Street in Paducah. At the same time, Bradford1 Thomure (Thomure) was driving a tractor trailer westbound on Kentucky Avenue. At the intersection of 7th and Kentucky the two vehicles collided. The police report reflects that Gale and "all of the witnesses stated that [Gale] had the right of way and [Thomure] ran the red light on Kentucky Ave." (Docket No. 21-1, at 2.) That report also reflects that Thomure maintained "that he had the green light and that [Gale] ran the red light." (Docket No. 21-1, at 2.) After the accident, Gale was taken to the hospital where she underwent several surgeries. (Docket No. 23, at 1.)

Many of the facts relating to the collision remain in contention, despite that the underlying damages suit has since been settled. Primarily, the parties disagree as to the drivers' respective degrees of fault. Gale acknowledges that she "saw the defendant's truck before impact," but not "in sufficient time to avoid impact." (Docket No. 21-2, at 12.) She states that "as the front of [her] vehicle drove into the intersection, the back wheels of the trailer plowed into her," and insists that her "vehicle did not do the striking; it was struck when the rear wheels crushed into its driver's side." (Docket No. 23, at 1.) Regardless, the Court need not resolve the parties' competing characterizations of the accident; relevant here is simply that disagreement as to the drivers' respective fault exists.

At the time of the accident, Thomure and Central Transport, the trucking company whose truck he was operating, were insured under a policy written by National Union. The claim was administered by Liberty Bell as a third-party claims administrator pursuant to a claims servicing agreement. It appears that National Union played no role in the claims process and instead that Liberty Bell was wholly responsible for handling, evaluating, and adjusting the claim.

In a March 20, 2009, faxed letter to the Liberty Bell's claim adjuster, Pamela Lagodna (Lagodna), counsel for Gale, attorney David Oakes (Oakes), sent notice of his representation of Gale and that she had undergone surgeries on her knee and shoulder and would likely require further knee surgery in the future. (Docket No. 25-3, at 4-5.) Oakes' March 20 letter stated:

(Docket No. 25-3, at 4-5 (emphasis in original).) Then on March 25, Oakes again wrote to Lagodna requesting, among other things, copies of all applicable insurance policies and declaration sheets indicating the limits of liability coverage. (Docket No. 25-3, at 7.) In response to Oakes' March 20 letter, Lagodna wrote to Oakes on March 27 requesting the opportunity to interview Gale.2 (See Docket No. 21-22, at 2.) Oakes responded to Lagodna's March 27 letter on April 2, stating:

(Docket No. 25-2, at 32.) Oakes enclosed with that letter copies of Gale's treatment records and medical bills in an amount just over $55,000.00. (See Docket Nos. 25-2, at 32-49; 25-3, at 1-3.) Oakes also advised that Gale had been told she would need further knee surgery in the future and that she was expected to miss a substantial amount of time from work.

On July 8, 2009, Lagodna again wrote to Oakes requesting to take Gale's recorded statement. (See Docket No. 25, at 11.) Then on July 21, Gale filed suit against Thomure and Central Transport in McCracken Circuit Court, and the case was subsequently removed to this Court on August 12. See Notice of Removal, Gale v. Cent. Transp. Int'l, Inc., No. 5:09-cv-148 (Docket No. 1). Litigation proceeded in that case with the Court setting the first scheduling conference for October 1 and the defendants filing notice on October 21 that they would depose Gale on December 15. See 5:09-cv-148 (Docket Nos. 6; 8). Gale responded to the defendants' interrogatories and requests for production on January 4, 2010.3 (See Docket Nos. 23, at 7; 21, at 2.) And on January 12, Gale's deposition was taken. (See Docket No. 21-3.)

Then on January 15, 2010, the defendants produced to Gale a "Certificate of Liability Insurance." (Docket No. 25-3, at 25.) Despite erroneously identifying the insurers providing coverage as Cherokee and New Hampshire Insurance Companies, the certificate correctly notified Gale of the applicable $1,000,000 policy limit. (See Docket Nos. 23, at 7; 25-3, at 25.) This error regarding the named insurer was subsequently corrected,4 and Oakes testified in his deposition that because the erroneously and correctly named companies were both owned by the same parent company, he saw "no real distinction" between them and did not think the confusion formed a basis for a bad-faith claim against Liberty Bell. (See Docket No. 25-5, at 109-111.)

On March 2, 2010, defendants' counsel, attorney Richard Hughes (Hughes), met with accident reconstructionist Pete Curless at the scene of the accident and spoke with two witnesses, Sherry Newton and Dan Corley, who were working at a store on the corner of 7th and Kentucky the morning the incident occurred. (See Docket No. 25-2, at 25.) Then on March 4, Thomure's deposition was taken. (See Docket Nos. 23, at 8; 25-2, at 1.) A March 17 letter from Hughes to Lagodna recounts that Thomure testified he entered the light at 7th and Kentucky on green and was surprised when he realized contact had been made between his trailer and Gale's vehicle. (See Docket No. 25-2, at 21.) Then on April 2, depositions were taken of witness Newton; Paducah police officer Anthony Copeland, who came on the scene shortly after the accident occurred; and Ronald Culp (Culp), a witness who was driving alongside Thomure's truck and who saw the accident take place. (See Docket Nos. 23, at 8; 25-2, at 12-16.) In correspondence to Lagodna dated April 6, Hughes summarizes Culp's testimony as "appear[ing] extremely confident" that "the light turned red as [Thomure] entered the intersection." (Docket No. 25-2, at 14, 16.) Hughes also recites Culp as testifying "he saw Anita Gale, who seemed to be paying attention to the road, for some inexplicable reason, go through the intersection and hit the tractor-trailer in the rear tandem." (Docket No. 25-2, at 14.) Additionally, Hughes characterized Copeland's testimony as "not helpful" because his "recollection was generally limited" and Newton's as "wavering a great deal, but [that it] came back to the theme that she could not understand why Anita Gale would go through the intersection when the tractor-trailer had passed nearly completely through the intersection when the contact was made." (Docket No. 25-2, at 13, 16.) Hughes also noted the need to find and interview two other witnesses, Christy Parm and Keno Allen, who were walking down 7th Street at the time of the accident. (Docket No. 25-2, at 16.)

Gale sent her first settlement offer to National Union on April 13, 2010, in which she offered to settle her claims against Central Transport for $3,000,000. (Docket No. 25-2, at 10.) A Liberty Bell claims diary note from May 13 records the following in relation to a conference among Hughes, Lagodna, and George Gerges (Gerges), another Liberty Bell claims adjuster and manager:

(Docket No. 25, at 9.) Hughes then responded to Oakes the following day, May 14, rejecting the $3,000,000 figure and noting, "I understand Ms. Gale's interest in attempting to resolve this matter at an early stage in the litigation, but based on her own testimony, there are questions regarding future medicals and liability, and therefore, additional information and evaluation of that information is needed before a counter-offer to your $3 million demand can be made." (Docket No. 25-2, at 6.) Specifically with respect to the liability issue, Hughes wrote:

(Docket No. 25-2, at 7.)

Then on June 11, 2010, witnesses Parm and Allen were deposed. (See Docket Nos. 23, at 10; 25-2, at 2.) Correspondence between Hughes and Lagodna indicates that Hughes thereafter spoke with Oakes on November 10 regarding scheduling deadlines. (See Docket No. 25-2, at 1.) Hughes wrote that Oakes "agreed that we needed to adjust the deadlines with regard to discovery and as to dispositive motions because he has not received a report from his expert, presumably an accident reconstructionist." (Docket No. 25-2, at 1.) Hughes' letter goes on: "I then started a discussion as to moving this case along to determine its value and perhaps do a mediation or settlement conference. [Oakes] seemed receptive to that, although he stated that he thought this was a very good case to try on behalf of the plaintiff." (Docket No. 25-2, at 1.)

A January 5, 2011, note in Liberty Bell's claims diary reflects that Gerges had become concerned with using Thomure, who was no longer employed by Central Transport, as a witness. (Docket No. 25, at 8.) Gerges also noted:

(Docket No. 25, at 1.) Then on January 10, Gale's expert accident reconstructionist, Thomas Rottinghaus, was deposed. (See Docket No. 21-5.) Liberty Bell's claims-diary notes following that deposition reflect Lagodna's entry: "To our favor, Acc[ident] Recon[structionist] did say [Gale] would have entered intersection on red light.... Again mentioned the 2-sec. overlap on l[i]ghts which makes that possible." (Docket No. 25, at 3.)

Next, on March 28, 2011, Oakes emailed Hughes, stating: "I see no obstacle to the defense providing some meaningful response to the requests for settlement that I transmitted ... in April, 2010. In view of the materials and information I transmitted with that letter, I think they have enough information to evaluate the claim, and I do not think that requests for more information are an adequate response." (Docket No. 25-3, at 16.) Oakes went on: "I will most likely be filing a complaint for bad faith/unfair claims practices in the near future, and if the companies would like to have some hope of avoiding that, they should act quickly to address these matters." (Docket No. 25-3, at 17.) Hughes wrote back the following day on March 29, stating he still lacked medical records from two of Gale's doctors and also responding to an apparent phone conversation he recently had with Oakes:

(Docket No. 25-3, at 18.) Hughes wrote to Oakes again on March 30, stating in regard to settlement: "I have indicated in my two previous letters my request for additional medical information and discussed factual disputes regarding the case.... Given the questions surrounding medical treatment, additional medical records, and facts surrounding liability, this case is a difficult one to evaluate." (Docket No. 25-3, at 15.) In that same paragraph, Hughes noted that the parties had mediation scheduled with Rick Walter on May 2, stating: "I find it difficult to negotiate when the parties have agreed to mediate the case.... My hope was to begin settlement negotiations with Rick Walter, but if you insist, we can provide a number to you, but it would be with the caveat regarding the unknowns and disputes as to liability." (Docket No. 25-3, at 15.) With that, Hughes extended a counteroffer of $200,000. (Docket No. 25-3, at 15.)

On March 31, 2011, the defendants' expert Curless was deposed. (See Docket No. 21-4.) And on April 27, 2011, Gale's treating orthopedic surgeon, Dr. Burton Stodghill, was deposed. (See Docket No. 25-3, at 11.)

Liberty Bell's claims diary reflects that mediation was tentatively scheduled for May 2 as early as March 15, 2011. (See Docket No. 25, at 2.) Mediation was in fact conducted on May 2, and the parties reached a settlement agreement under which the defendants would pay Gale $984,920, which amounted to the balance of remaining available coverage under the policy. (See Docket Nos. 23, at 14-15; 21-22, at 5; 25-3, at 8-9.) Gale then filed the instant bad-faith claim in McCracken Circuit Court on June 13, 2011, and Defendants removed the action to this Court on June 29. (Docket Nos. 1; 1-3.)

STANDARD

Summary judgment is appropriate where the pleadings, the discovery and disclosure materials on file, and any affidavits show "that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." Fed.R.Civ.P. 56(a). In determining whether summary judgment is appropriate, a court must resolve all ambiguities and draw all reasonable inferences against the moving party. See Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 587, 106 S.Ct. 1348, 89 L.Ed.2d 538 (1986). Still, "A party asserting that a fact cannot be or is genuinely disputed must support the assertion by ... citing to particular parts of materials in the record ... or showing that the materials cited do not establish the absence or presence of a genuine dispute." Fed.R.Civ.P. 56(c)(1). "The court need consider only the cited materials, but it may consider other materials in the record." Fed.R.Civ.P. 56(c)(3).

"[N]ot every issue of fact or conflicting inference presents a genuine issue of material fact." Street v. J.C. Bradford & Co., 886 F.2d 1472, 1477 (6th Cir. 1989). The test is whether the party bearing the burden of proof has presented a jury question as to each element in the case. Hartsel v. Keys, 87 F.3d 795, 799 (6th Cir.1996). The plaintiff must present more than a mere scintilla of evidence in support of her position; she must present evidence on which the trier of fact could reasonably find for her. See id. (citing Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 252, 106 S.Ct. 2505, 91 L.Ed.2d 202 (1986)). Mere speculation will not suffice to defeat a properly supported motion for summary judgment: "[T]he mere existence of a colorable factual dispute will not defeat a properly supported motion for summary judgment. A genuine dispute between the parties on an issue of material fact must exist to render summary judgment inappropriate." Monette v. Elec. Data Sys. Corp., 90 F.3d 1173, 1177 (6th Cir.1996), abrogated on other grounds by Lewis v. Humboldt Acquisition Corp., 681 F.3d 312 (6th Cir.2012).

Finally, while the substantive law of Kentucky is applicable here pursuant to Erie R.R. v. Tompkins, 304 U.S. 64, 58 S.Ct. 817, 82 L.Ed. 1188 (1938), a federal court sitting in diversity applies the standards of Federal Rule of Civil Procedure 56, not "Kentucky's summary judgment standard as expressed in Steelvest, Inc. v. Scansteel Serv. Ctr., Inc., 807 S.W.2d 476 (Ky.1991)." Gafford v. Gen. Elec. Co., 997 F.2d 150, 165 (6th Cir.1993), abrogated on other grounds by Hertz Corp. v. Friend, 559 U.S. 77, 130 S.Ct. 1181, 175 L.Ed.2d 1029 (2010).

DISCUSSION

Generally, Kentucky's Unfair Claims Settlement Practices Act (UCSPA), Ky.Rev.Stat. § 304.12-230, "is intended `to protect the public from unfair trade practices and fraud' and `imposes what is generally known as the duty of good faith and fair dealing owed by an insurer to an insured.'" Phelps v. State Farm Mut. Auto. Ins. Co., 680 F.3d 725, 731 (6th Cir.2012) (2-1 decision) (internal citations omitted) (quoting State Farm Mut. Auto. Ins. Co. v. Reeder, 763 S.W.2d 116, 118 (Ky.1988); Knotts v. Zurich Ins. Co., 197 S.W.3d 512, 515 (Ky.2006)), rehearing and rehearing en banc denied, (Aug. 23, 2012). An insurer's violation of the UCSPA creates a cause of action both for the insured as well as for those who have claims against the insureds, and the same standard applies in both types of cases. Id. (citing Motorists Mut. Ins. Co. v. Glass, 996 S.W.2d 437, 454 (Ky.1999)).

In order to state a claim under the UCSPA, a plaintiff "must meet a high threshold standard that requires evidence of `intentional misconduct or reckless disregard of the rights of an insured or a claimant' by the insurance company that would support an award of punitive damages." Id. (quoting Wittmer v. Jones, 864 S.W.2d 885, 890 (Ky.1993)); see also United Servs. Auto. Ass'n v. Bult, 183 S.W.3d 181, 186 (Ky.Ct.App.2003) (describing the requisite threshold as "high indeed"). In Wittmer v. Jones, the Kentucky Supreme Court specifically described the standard as that of "outrageous" conduct by the insurer. 864 S.W.2d at 890. Once a plaintiff has met this initial showing, she must establish three elements to maintain a claim of bad faith:

Wittmer, 864 S.W.2d at 890; accord Phelps, 680 F.3d at 731; Glass, 996 S.W.2d at 452.

As the Sixth Circuit recently noted in Phelps v. State Farm Mut. Auto. Ins. Co., "the second and third elements of this test depend on evidence similar to the threshold inquiry." 680 F.3d at 731. The Phelps court went on to quote a 2000 opinion by the Kentucky Supreme Court, Farmland Mut. Ins. Co. v. Johnson, 36 S.W.3d 368, 376 (Ky.2000), which stated: "The appropriate inquiry is whether there is sufficient evidence from which reasonable jurors could conclude that in the investigation, evaluation, and processing of the claim, the insurer acted unreasonable and either knew or was conscious of the fact that its conduct was unreasonable." 680 F.3d at 732. The Sixth Circuit found it confusing that the Kentucky Supreme Court in Farmland spoke of a "lower standard of `unreasonableness'" that will obviously be met if a plaintiff "has first met Wittmer's higher standard of `reckless disregard.'" Id. at 733. But ultimately, the Sixth Circuit concluded that under Kentucky law a plaintiff still "has to meet Wittmer's higher threshold standard." Id.

The Phelps court's confusion on this point is understandable. But a rereading of Farmland in light of Phelps informs the conclusion that the Kentucky Court did not intend to supplant Wittmer's threshold inquiry with a lower standard of "unreasonableness." See Phelps, 680 F.3d at 732 ("We acknowledge that the Kentucky cases still recognize Wittmer's punitive-damages standard...."). The Phelps court's quoted language from Farmland appears in that case as a direct quote from the Supreme Court of Arizona and in the context of analyzing the second element of Wittmer's three-part test. See Farmland, 36 S.W.3d at 375-76 (quoting Zilisch v. State Farm Mut. Auto. Ins. Co., 196 Ariz. 234, 995 P.2d 276, 280 (2000)). More specifically, the Kentucky Court relied on the Arizona Court's decision solely to support its conclusion that "although elements of a claim may be `fairly debatable,' an insurer must debate them fairly"; that is, "an insurer is not thereby relieved from its duty to comply with the mandates of the [Kentucky] UCSPA." Id. at 375. The Kentucky Court's discussion in this regard was not aimed at the Wittmer threshold inquiry, but rather to clarify that because a claim may be fairly debatable does not absolve an insurer of the duty to debate it fairly and in accordance with the UCSPA. See id.

Gale argues that Farmland "provided additional detail into what was required as proof at the threshold summary judgment stage," and that Farmland "described the threshold standard as `unreasonableness.'" (Docket No. 31, at 3, 5.) Based on its analysis of Farmland and Phelps above, the Court disagrees with Gale's contention here. This conclusion is supported by a number of Kentucky decisions since Farmland. See, e.g., Hamilton Mut. Ins. Co. of Cincinnati v. Buttery, 220 S.W.3d 287, 293 (Ky.Ct.App.2007) (citing Wittmer to conclude that "A cause of action for violation of the UCSPA may be maintained only where there if proof of bad faith of an outrageous nature"); Bult, 183 S.W.3d at 186 (citing Wittmer as establishing the need for proof that "there was conduct that is outrageous, because of the defendant's evil motive or his reckless indifference to the rights of others" (internal quotation marks omitted) (emphasis in original)); Ison v. GEICO Gen. Ins. Co., 2006 WL 2382721, at *3-4 (Ky.Ct.App. Aug. 18, 2006) (citing Wittmer as requiring "sufficient evidence to warrant punitive damages" and "of outrageous behavior" as a threshold for asserting a statutory bad-faith claim). The Court's conclusion on this point is also supported by a very recent decision, albeit unpublished, by the Sixth Circuit since Phelps. See Nat'l Surety Corp. v. Hartford Cas. Ins. Co., 2012 WL 4839767, at *3-4 (6th Cir. Oct. 9, 2012).

In the Sixth Circuit's recent unpublished decision in Nat'l Surety Corp. v. Hartford Cas. Ins. Co., the court, applying Wittmer and Bult, and quoting cases from this District and the Eastern District of Kentucky, held:

2012 WL 4839767, at *3 (internal citations omitted) (quoting Bult, 183 S.W.3d at 186) (citing Matt v. Liberty Mut. Ins. Co., 798 F.Supp. 429, 433-34 (W.D.Ky.1991); Winburn v. Liberty Mut. Ins. Co., 8 F.Supp.2d 644, 647 (E.D.Ky.1998)). The parties here disagree over Nat'l Surety's applicability to this case and its effect (or lack thereof) on Phelps. (See Docket Nos. 29; 31.) Although Gale correctly points out that "even if the National Surety case was a published opinion, a subsequent panel cannot overrule the Phelps panel's published opinion," (Docket No. 31, at 1),5 this Court does not read Nat'l Surety as attempting to overrule or necessarily conflicting with Phelps on the fundamental issue of whether Wittmer's high threshold standard applies.

The Phelps court expressly acknowledged the vitality of Wittmer's high threshold standard. 680 F.3d at 733. And after concluding that a reasonable jury could find that the Phelps plaintiff had satisfied Wittmer's threshold inquiry, the court proceeded to address whether she had presented sufficient evidence to raise a genuine factual dispute and thus stave off summary judgment. See id. at 733-35. The Nat'l Surety decision differed insofar as it relied primarily on Wittmer and Bult (which was decided in 2003, three years after Farmland) to find that the plaintiff had failed to satisfy Wittmer's "high evidentiary threshold." 2012 WL 4839767, at *3-4. But ultimately, both Phelps and Nat'l Surety continued to apply Wittmer's high threshold standard — a position consistent with recent Kentucky decisions and the controlling law in Kentucky courts. Therefore, the Court does not read Nat'l Surety as incongruous with Phelps and, in light of those decisions and the Kentucky case law they apply, finds that Wittmer's threshold requirement remains the relevant controlling inquiry for bad-faith claims under Kentucky law.

The principal issue for purposes of the instant Motions is whether Defendants acted in good faith in handling Gale's claim, and, more specifically, in pursuing a defense based on liability for the accident on March 12, 2009. Liberty Bell argues that throughout the processing of Gale's claim it maintained its position that liability for the accident was fairly debatable and remained in question. Despite that it ultimately settled Gale's claim for the policy limit, Liberty Bell insists that the evidence of record shows it was actively evaluating the claim "and that Liberty Bell's only motives for not paying [Gale's] claim were the ongoing liability investigation and fact-gathering" and outstanding questions regarding her need for future surgical operations. (Docket No. 21-22, at 21.) Liberty Bell further argues that Gale has presented "no evidence of malice, outrageous conduct, or reckless disregard for the rights of Ms. Gale" from which a jury could find that it acted in bad faith. (Docket No. 21-22, at 18.)

Liberty Bell thus essentially divides its argument along two lines: (1) that Gale has presented no evidence sufficient to meet Wittmer's threshold inquiry, and (2) that Gale cannot establish the second and third elements of Wittmer's three-part test because Liberty Bell had a reasonable basis for delaying payment of her claim while it investigated liability. Gale responds, arguing that "Liberty Bell extensively delayed investigation, evaluation, and attempts to settle [her] claim," and that Liberty Bell's position that liability was fairly debatable is a question of fact for the jury, which therefore precludes summary judgment.6 (Docket No. 23, at 20, 28.)

The Court finds that Gale has not satisfied the high Kentucky standard to proceed with her bad-faith claims against Defendants. This conclusion is informed by the Court's review of the entirety of the parties' submitted exhibits, which includes: Liberty Bell's claims diary, (Docket Nos. 21-16; 25); correspondence among attorneys Oakes and Hughes, and claims adjuster Lagodna, (see Docket Nos. 21-6; 21-7; 21-8; 21-10; 21-11; 21-12; 21-15; 21-17; 21-20; 25-2; 25-3); and deposition testimony by Gale, (Docket No. 21-3), Defendants' expert Curless, (Docket Nos. 21-4; 21-13), Gale's expert Rottinghaus, (Docket No. 21-5; 21-9), witnesses Newton and Culp, (Docket Nos. 21-18; 21-19), Gale's counsel Oakes, (Docket Nos. 21-14; 25-5), and Liberty Bell claims adjuster and manager Gerges, (Docket No. 21-21; 25-4). In viewing these submissions in the light most favorable to Gale, and in drawing all reasonable inferences her favor, the Court is satisfied that she has failed to meet Kentucky's high threshold requirement for her bad-faith claims.

As previously stated, to survive Kentucky's high threshold requirement, Gale must show "evidence of intentional misconduct or reckless disregard of [her] rights by the insurance company that would support an award of punitive damages." Phelps, 680 F.3d at 731 (internal quotation marks omitted). Stated differently, she must show: "proof of bad faith ... sufficient for the jury to conclude that there was `conduct that is outrageous, because of the defendant's evil motive or his reckless indifference to [her] rights.... This means there must be sufficient evidence of intentional misconduct or reckless disregard of the rights of an insured or a claimant to warrant submitting the right to award punitive damages to the jury." Bult, 183 S.W.3d at 186 (emphasis in original) (quoting Wittmer, 864 S.W.2d at 890). As the Kentucky Court of Appeals stated in Bult,

Id. Gale has made no such showing here.

Gale points to several facts she insists show the impropriety of Liberty Bell's claims handing. First, she posits that Liberty Bell extensively delayed its investigation, evaluation, and attempts to settle [her] claim." (Docket No. 23, at 20.) In this regard, she suggests that "Liberty Bell's claim file notes are indicative of an effort to `document' the file to blame Oakes for the delay." Second, she reasons that despite her obvious pain and suffering, and "that she had missed extensive time from work, and was going to need future medical care," Liberty Bell's "belated" offer on March 30, 2011, "did not include any amounts for pain and suffering, past lost wages, or future medical expenses." (Docket No. 23, at 23 (emphasis omitted).) Gale further suggests that any "accusation that Oakes is to blame for making a demand three times the $1 million policy limit [i]n April 2010 is illogical" because despite that Oakes requested this information in March 2009, the correct declarations sheet showing National Union as the insurer was not provided until April 2011. (Docket No. 23, at 23.) In this regard, she implies that, akin to Phelps, the Court should find an inference of bad faith from the insurer's "prolonged refusal to disclose policy limits, particularly after [Gale] made a demand that far exceeded the limit." (Docket No. 23, at 24 (quoting Phelps, 680 F.3d at 734).) Third, she argues that "[t]he structuring of the insurance policy, reinsurance, and third-party administrating in this case raises additional questions and lends support for the fact that Liberty Bell was purposely refusing to disclose accurate information because of the interrelatedness of the companies." (Docket No. 23, at 24.) Fourth, Gale reasons that the Court should find Liberty Bell's March 2011 settlement offer indicative of bad faith as an attempt to "lowball" her claim, in view of Gerges' testimony regarding the amount of claim reserve set by Liberty Bell at that time.7 (Docket No. 23, at 25.) Finally, Gale argues that the delay of some 25 months from the date of the accident until settlement also supports a finding of bad faith. (Docket No. 23, at 26.)

Relevant to Gale's arguments, the Sixth Circuit in Phelps addressed a number of actions by the defendant-insurer that the court found amounted to evidence sufficient to satisfy both Wittmer's threshold inquiry and three-element test. Much of the evidence that the court found raised a genuine factual dispute is either comparable to or distinguishable from the facts here.

First, the Phelps court found that whether the insurer's initial offer was unreasonable presented a question of fact for the jury. 680 F.3d at 733. There, the insurer's offer was at the low end of both its own evaluation and the plaintiff's documented costs, and did not account for the plaintiff's pain and suffering or future lost income. See id. On first glance, these facts appear analogous to Liberty's March 2011 offer to Gale. Gerges' testimony evinces that as of October 2010, Liberty Bell had set its claim reserve at $650,000, which represented what Liberty Bell thought its exposure might be on Gale's claim. (See Docket No. 25-4, at 68-69.) Liberty Bell's tendered offer in March 2011 of $200,000 referenced incurred medical costs and lost earning capacity but did not reference pain and suffering, lost wages, or future medical expenses. (See Docket No. 25-3, at 15.) And, $200,000 was certainly well below the reserve Liberty Bell had in place at that time of $650,000. However, Liberty Bell's offer carries several critical distinctions. For one, mediation had already been scheduled for only a few weeks later. With respect to this fact, Hughes noted, "I find it difficult to negotiate when the parties have agreed to mediate the case." (Docket No. 25-3, at 15.) Moreover, Hughes essentially disclaimed the amount of Liberty Bell's offer as being a function of the outstanding uncertainties and disputed facts between the parties:

(Docket No. 25-3, at 15.) In light of this, the Court cannot infer that Liberty Bell's March 2011 offer represented Liberty Bell's attempting to "lowball" Gale's claim in the same manner at the Phelps insurer. Instead, Liberty Bell's offer suggests more so an effort to appease Gale's counsel Oakes by basically "throwing out a number," albeit low, that took into account the outstanding uncertainties and disputes between the parties. Further, in March 2011 the parties had agreed to a mediation set for May 2, 2011. Hughes made reference to this mediation in his response to Oakes' request that Defendants make a settlement offer. Thus, even in drawing all reasonable inferences in Gale's favor, the Court does not find that Liberty Bell's actions in regard to its March 2011 offer present a genuine issue of fact sufficient to satisfy Wittmer's high threshold standard.

Second, the Phelps court found that a sufficient factual basis existed for a jury to find that the defendant-insurer exhibited bad faith in the "extensive delay of nearly three years before [the plaintiff's] claim was settled." 680 F.3d at 733. There, the court acknowledged that the first seven or eight months of the claims process "may be attributed to the time needed for a reasonable investigation," but found troubling the insurer's six-and-a-half month delay thereafter in requesting plaintiff's medical records from another injury she suffered several years prior. See id. at 734. Particularly, the court noted "some evidence of general delay tactics" where the insurer raised the prior-injury issue just as the plaintiff submitted her settlement package. See id. In light of the facts from Phelps and the court's reasoning, the facts of this case simply do not suggest the same sort of "general evidence of delay tactics" or "questionable delays in the processing of [Gale's] claim." See id. Liberty Bell requested Gale's recorded statement shortly after the accident and again several months later — both prior to Gale filing suit on July 21, 2009. (See Docket Nos. 21-22, at 2; 25, at 11.) Gale responded to Defendants' interrogatories and requests for production in January 2010, and Defendants were unable to interview Gale until her deposition was taken on January 12, 2010. (See Docket Nos. 23, at 7; 21-3.) In the following months, Liberty Bell retained an expert accident reconstructionist, contacted witnesses, and deposed Thomure. Liberty Bell's claims diary reflects that questions regarding liability arose at the outset of the claims process and amplified in the wake of Gale's deposition. Moreover, the record reflects that as of November 2010, Gale was still awaiting the report of her own expert, who was not then deposed until January 2011. Further, Gale's treating surgeon was not deposed until April 2011, less than one week before mediation was conducted and her claim settled. The record also indicates that Liberty Bell had legitimate uncertainty as to Gale's need for further surgery. (Compare Docket No. 25-2, at 9-11 (April 13, 2010, correspondence from Oakes noting the possibility of additional shoulder surgery)); with Docket No. 21-11, at 1 (November 11, 2010, correspondence from Hughes to Lagodna relaying Oakes informing him that Gale's physician decided no additional shoulder surgery would be required). In sum, the evidence of record shows that Gale's claim was continually evaluated by Liberty Bell and impresses the Court that Liberty Bell's principle motive for not paying her claim was its ongoing investigation regarding liability. Furthermore, the uncertainty as to Gale's future medical needs does not support the inference that Liberty Bell implemented delay tactics tending toward bad faith, but rather, as it puts it, "that the investigation of both liability and damages was evolving throughout the litigation." (Docket No. 21-22, at 21.) Therefore, even in drawing all reasonable inferences in Gale's favor, the Court does not find that Liberty Bell's actions in this regard present a genuine issue of fact sufficient to satisfy Wittmer's high threshold standard.

Third, the Phelps court found an inference of bad faith arose from the defendant-insurer's "prolonged refusal to disclose its policy limits, particularly after [the plaintiff] made a demand that far exceeded the limit." 680 F.3d at 734. The court went on to reason that even if an insurer were not obligated to disclose its policy limits, its failure to promptly offer them once it knew that the reasonable value of the claim exceeded those limits "could support an inference that [the insurer] was not attempting to negotiate in good faith." Id. This reasoning is distinguishable from the facts of the present case for several reasons. One, although Gale makes much of the fact that she requested Defendants' policy information in the initial notice of representation on March 25, 2009, she cites no authority to suggest that the Defendants were obligated to disclose those limits at that point, particularly before the onset of litigation or a settlement offer was made. Unlike the situation in Phelps, the record here does not reflect that Defendants knew or should have known that a reasonable evaluation of the claim was in excess of the policy limit; in fact, the evidence of record shows that Defendants never evaluated the claim at an amount above the policy limit. Therefore, under the court's rationale in Phelps, Defendants' failure to offer its limits does not support a similar inference of bad faith here. And two, this is not a case where Defendants failed to disclose their policy limits "after [Gale] made a demand that far exceeded that limit." See id. Certainly, Gale's initial offer of $3,000,000 exceeded the $1,000,000 policy limit. But the record shows that Gale knew of the $1,000,000 limit by mid-January 2010, approximately three months before she made her $3,000,000 settlement offer. (See Docket No. 25-3, at 25.) Although, as discussed above, the Certificate of Liability erroneously named the prior year's insurer, it nonetheless correctly showed the applicable policy limit as $1,000,000. As Oakes essentially conceded in his deposition, this error would not have affected Gale's notice of the relevant policy limit. (See Docket No. 25-5, at 109-111.) Accordingly, in light of the Phelps court's reasoning on this point, Defendants' actions in regard to the disclosure of its policy limits does not support an inference of bad faith in handling Gale's claim, and therefore does not present a genuine issue of fact sufficient to satisfy Wittmer's high threshold standard.

Finally, the Phelps court found evidence of "troubling claims-handling practices" by the insurer, and faulted the district court for failing to consider the reports of two of the plaintiff's expert witnesses — one a "national claim handling expert" and the other the CEO of a risk-management firm — who both had addressed specifically the insurer's claims-handling practices and their compliance with the UCSPA. See 680 F.3d at 729-30, 735. Gale latches onto this portion of the Phelps decision to argue that "[s]imilar to the reports of the experts in Phelps, the opinion of Oakes is thorough, supported by facts in the record and his expertise as a lawyer handling injury claims, and creates issues of fact concerning Liberty Bell's compliance with the UCSPA." (Docket No. 23, at 32.) The Court is not so persuaded by this analogy. As Defendants argue in their Motion in Limine, Oakes was neither disclosed as an expert witness nor identified as an expert in claims-handling policies and procedures. (See Docket No. 46, at 1.) Gale effectively would have the Court afford a plaintiff's attorney's opinion whether the defendant complied with the UCSPA sufficient weight so as to establish a genuine factual dispute and thus satisfy Wittmer's threshold requirement. The Court cannot oblige her in this regard.8

Phelps, Nat'l Surety, and Kentucky case law are clear that in order to prevail on a UCSPA bad-faith claim a plaintiff "must meet a high threshold standard that requires evidence of `intentional misconduct or reckless disregard of the rights of an insured or a claimant' by the insurance company that would support an award of punitive damages." Phelps, 680 F.3d at 731 (quoting Wittmer, 864 S.W.2d at 890 (describing this standard as that of "outrageous" conduct by the insurance company)). Nat'l Surety, although an unpublished decision, correctly states Kentucky law on this point:

2012 WL 4839767, at *3. Phelps, as noted above, acknowledged that high standard but found a reasonable jury could find that Phelps had met that standard. But here, in viewing the evidence in a light most favorable to Gale, the Court concludes a reasonable jury could not find that she has reached that standard.

Earlier, the Court recited the timeline of events from the accident on March 12, 2009 until settlement on May 2, 2011, at mediation. At the risk of sounding repetitive, a short summary of key dates and events is important. Gale was deposed on January 4, 2010. On January 15, 2010, Gale was informed that the insurance policy limits were $1,000,000. On April 13, 2010, she submitted an offer of settlement for $3,000,000. There were numerous exchanges of letters, faxes, and e-mails between counsel, and numerous witnesses were interviewed and deposed. This accident occurred at an intersection governed by a red light, and both drivers claimed the light was favorable to them. The front driver's side of Gale's vehicle made contact near the rear wheels of the side of the trailer Thomure was pulling. The facts presented supported an issue of liability sufficient that both parties employed accident reconstructionists. On November 10, 2010, Oakes requested that they extend discovery deadlines because he had not received a copy of his reconstructionist's report, and Hughes agreed. Gale's expert was deposed on January 10, 2011. Apparently by March 15, 2011, the parties had agreed to mediate the case, and the matter was set for mediation before private mediator Rick Walter on May 2, 2011. On March 25, 2011, Oakes requested that Defendants respond to Gale's offer of $3,000,000 and threatened to file a bad-faith claim. Despite having rejected that offer on May 14, 2010, Hughes responded on March 29, 2011, noting there was uncertainty as to future medicals and that there remained an issue of apportioning fault. Hughes followed with another letter on March 30, 2011, reiterating his March 29 concerns but offering $200,000 with certain caveats. As noted, the parties settled on May 2, 2011 for $984,920, the balance of the remaining coverage. Gale filed this bad-faith claim in McCracken Circuit Court on June 13, 2011, and Defendants removed it to this Court June 29.

The above represents a thumbnail sketch of the activity in this case from accident to settlement. In the experience of the Court, the pace of the suit was normal. The Court finds no evidence of intentional delay, "evil motives," or indifference to the claimant's rights. There is simply no evidence of outrageous conduct here.

Oakes was very professional, competent, and thorough in pursuing the claim on behalf of Gale. Depositions were taken, and contributory fault clearly became an issue. Oakes employed an accident reconstructionist to bolster his claim and hopefully diminish or eliminate any apportionment of fault. When the facts of the case were fully developed both parties agreed in March 2011 to mediate and a mediation conference was held on May 2, 2011. Reviewing the issues involved and the complexity of the medical information, there was no delay in prosecution of the case. Given those issues, it is clear to the Court that Oakes achieved a very favorable and extremely fair result for his client. This was certainly the result of his attention to the all the details of the case and fully developing the case for presentation at the mediation conference. It is equally clear to the Court that the evidence demonstrates neither that Defendants engaged in outrageous conduct nor in conduct driven by evil motives or an indifference to the claimant's rights.

Therefore, the Court finds that Gale has not met the requisite threshold to proceed with her bad-faith claims under Kentucky law. The record simply does not show any action or set of actions on the part of Defendants that even approaches the sort of outrageous or intentional misconduct, or reckless disregard for Gale's rights that would support an award of punitive damages. Because Gale has failed to establish sufficient evidence to satisfy Kentucky' threshold requirement, summary judgment is appropriate.

CONCLUSION

For the foregoing reasons, Liberty Bell's Motion for Summary Judgment, (Docket No. 21), and National Union's Motion for Summary Judgment, (Docket No. 22), are GRANTED, and an appropriate Order will issue separately.

Further, because the Court's decision on the instant Motions disposes of this action, IT IS HEREBY ORDERED that all outstanding Motions in Limine, (Docket Nos. 42; 44; 45; 46; 47; 48), are DENIED as moot.