YOUNG, District Judge.
This negligence action explores the limits of this Court's power to exercise in personam jurisdiction over a foreign defendant. It involves two Florida residents who planned an African safari vacation with a Massachusetts travel agent, only to become the victims of a tragic hot air balloon crash in the Serengeti. One victim was killed in the crash and the other, the deceased's fiancée, sustained severe bodily injuries, allegedly due to the negligence of the balloon company. The deceased's estate and the surviving victim now seek to hold the travel agent, balloon company, and its overseas booking agent liable in Massachusetts. Faced with two defendants' motion to dismiss for lack of personal jurisdiction, the plaintiffs bear the burden of proving the defendants' amenability to suit in this forum. E.g., Foster-Miller, Inc. v. Babcock & Wilcox Canada, 46 F.3d 138, 145 (1st Cir.1995); see J. McIntyre Mach., Ltd. v. Nicastro, ___ U.S. ___, 131 S.Ct. 2780, 2786-87, 180 L.Ed.2d 765 (2011) (plurality decision); S. Wilson Quick, Staying Afloat in the Stream of Commerce: Goodyear, McIntyre, and the Ship of Personal Jurisdiction, 37 N.C.J. Int'l L. & Com. Reg. 547 (2011); see also Richard B. Kock, Jr., A Non-Resident Defendant Is Only Subject to the Jurisdiction of a State Where That Defendant
At the same time, the Court will address a motion to amend. Pls.' Mot. Leave File Second Am. Compl., ECF No. 33.
Florida residents Grace Weinberg ("Weinberg"), on her own behalf, and Joan Ward ("Ward"), as personal representative for the Estate of Harvey Marron ("Marron") brought action against a Massachusetts company, Grand Circle Travel, LLC d/b/a Overseas Adventure Travel ("Overseas Adventure"), a Tanzanian corporation, Tourism and Public Relations Services Limited trading as Serengeti Balloon Safaris ("Tourism Services"), and an English company, Serengeti Balloon Safaris, LTD ("Serengeti Balloon"), seeking compensatory and punitive damages on claims of strict liability, negligence, gross negligence, and recklessness. Compl. Jury Demand ("Compl."), ECF No. 1.
Weinberg and Ward claim that Overseas Adventure, Tourism Services, and Serengeti Balloon are strictly liable under the Convention for Unification of Certain Rules for International Carriage by Air ("Montreal Convention")
Weinberg and Ward filed this action on September 21, 2011. See Compl. On November 3, 2011, Overseas Adventure filed an answer to Weinberg and Ward's complaint, denying the allegations. Def. Grand Circle Travel LLC's Answer Pls.' Compl., ECF No. 4. On November 16, 2011, Overseas Adventure filed a third-party complaint against Kibo Guides (TZ), Ltd. ("Kibo"). Def. Third-Party Pl. Grand Circle LLC's Third-Party Compl. Kibo Guides (TZ) LTD., ECF No. 5. Additionally, on November 16, 2011, Overseas Adventure filed an amended answer to Weinberg and Ward's complaint and cross-claims against the Serengeti Defendants. Def. Grand Circle LLC's Am. Answer Pls.' Compl. Cross-cl. Defs. Tourism Pub. Relations Servs. Ltd. Trading as Serengeti Balloon Safaris & Serengeti Balloon Safaris Ltd., ECF. No. 6.
On January 30, 2012, the Serengeti Defendants moved to dismiss the complaint for lack of personal jurisdiction. Mot. Defs. Tourism Public Relations Servs. Ltd, Trading Serengeti Balloon Safaris Serengeti
Before the Court ruled on either of the pending motions, Weinberg and Ward filed an additional motion to amend. Pls.' Mot Leave File Second Am. Compl. This second motion to amend incorporated the first proposed amended complaint as well as new claims against the Serengeti Defendants for violations of Massachusetts General Law chapter 93A and chapter 229. Id. at 2. The second motion also proposed a new defendant, Kibo Guides (TZ), Ltd., the same party that had been impleaded by the third-party complaint and dismissed by stipulation. Id.
In the fall of 2010, Marron and Weinberg purchased a trip to Tanzania from Overseas Adventure at its Massachusetts office. Second Am. Compl. ¶ 10. As part of the package put together by Overseas Adventure, Weinberg and Marron purchased tickets for a hot air balloon excursion. Id. Overseas Adventure advertises the African balloon trips with Tourism Services as safe and tranquil, and does not provide a warning to the purchasers of the flights that wind could and had previously caused a crash and serious injury. Compl. ¶ 9. After Weinberg and Marron requested the tickets, Overseas Adventure booked the tickets through an African tour operator, Kibo. Defs.' Mem. 3. Kibo subsequently requested a reservation for a balloon excursion with Tourism Services, which Tourism Services then confirmed by issuing a flight voucher to Kibo in Tanzania. Id.
During the morning of September 29, 2010, it was windy at the launch site, yet Tourism Services did not seek to assess the velocity of potentially dangerous cross-winds. Second Am. Compl. ¶ 20. One of the two balloons operated by the Serengeti Defendants scheduled to fly that morning did not fly because of the windy conditions. Id. ¶ 22. The passengers on the balloon that is the subject of this case were not informed of the other cancellation, nor were they counseled as to the heightened risk of a flight under windy conditions. Id. ¶ 23 Additionally, the balloon lacked basic safety equipment, such as passenger restraints for take-off and landing, launch site anemometers, a mechanism to rapidly deflate the balloon in the event of difficulties during flight, and it was flown by an inexperienced or "trainee" pilot. Id. ¶¶ 24-25. Nor did the balloon have an emergency locator beacon or GPS, a first aid kit for serious injuries, or sufficient drinking water in case of an emergency. Id. ¶ 24.
In their Second Amended Complaint, Weinberg and Ward allege that Overseas Adventure exercises direct control over Kibo and its personnel. Second Am. Compl. ¶ 3. Overseas Adventure hires Kibo tour guides, provides them with "Overseas Adventure" uniforms, trains, and supervises them. Id. Overseas Adventure determines and provides the "Kibo" tour guides' pay, and has authority to terminate them.
As the balloon that carried Marron and Weinberg attempted to descend, wind caused the basket of the balloon to crash into a tree, killing Marron and a Danish passenger. Second Am. Compl. ¶ 26. The balloon then dragged the basket across the ground, hitting obstacles, and Weinberg's arm became trapped in the rigging of the balloon. Id. ¶ 27. After the balloon landed, Weinberg, along with deceased Marron, waited for hours in a remote area for rescue. Id. ¶ 28. Weinberg sustained lacerations to her face, arms and legs, and a broken wrist and arm, which required skin grafts. Id. ¶ 31.
Federal Rule of Civil Procedure 15(a) requires that consent to file an amended pleading be "freely given when justice so requires.'" Adorno v. Crowley Towing & Trans. Co., 443 F.3d 122, 127 (1st Cir.2006) (citing Fed. R. Civ. Pro. 15(a)). This liberal amendment policy applies unless the plaintiff exhibited bad faith, undue delay, the amendment would work undue prejudice on the opposing party, or be futile. U.S. ex rel. Gagne v. City of Worcester, 565 F.3d 40, 48 (1st Cir.2009) (citing Foman v. Davis, 371 U.S. 178, 182, 83 S.Ct. 227, 9 L.Ed.2d 222 (1962)).
Weinberg and Ward's motion to amend is not unduly delayed. Compare Feliciano-Hernandez v. Pereira-Castillo, 663 F.3d 527, 538 (1st Cir.2011) (finding undue delay where plaintiff filed the amendment nearly a year after a motion to dismiss, and after court had dismissed the case) with ACA Fin. Guar. Corp. v. Advest, Inc., 512 F.3d 46, 52, 57-58 (1st Cir. 2008) (finding undue delay where plaintiff filed a second amended complaint only after the court dismissed the claims, and almost a year after oral argument on the motion to dismiss). Here, the plaintiffs filed the second motion to amend three months after oral argument on the Serengeti Defendants' motion to dismiss, Pls.' Mot. Leave File Second Am. Compl., eight months after the original complaint, Compl., and before the Court entered judgment on the Serengeti Defendants' motion to dismiss. See Def. Grand Circle LLC's Mem. Law Supp. Opp'n Pls.' Mot Leave File Second Am. Compl. 2, ECF No. 36. The filing preceded the depositions of Weinberg and Ward. Id.
Nor are there allegations of bad faith or undue prejudice in the record. The Court, however, must examine each new count in the amended complaint for futility. See MacNeill Eng'g Co., Inc. v. Trisport, Ltd., 59 F.Supp.2d 199, 201 (D.Mass.1999); accord Torres-Alamo v. Puerto Rico, 502 F.3d 20, 25-26 (1st Cir.2007) (reversing and remanding denial of motion to amend where motion was filed only six months after the initial complaint). After resolving the issues of personal jurisdiction raised in the motion to dismiss, the Court will turn to the individual claims in the amended complaint. See Adorno, 443 F.3d at 126 (discussing the standard by which courts review motions to amend pleadings).
The prima facie standard is the "most conventional" procedure to resolve a challenge to personal jurisdiction. Foster-Miller, Inc., 46 F.3d at 145. Under the prima facie standard the "plaintiff must go
The Serengeti Defendants moved to dismiss for lack of personal jurisdiction. Defs.' Mem. 1. The complaint pleaded that this Court's jurisdiction is proper under the Montreal Convention. Compl. ¶ 8.
The Montreal Convention authorizes injured passengers to bring an action in five fora where subject matter jurisdiction exists:
Montreal Convention art. 33. Where none of the places specified in Article 33 are in the United States, the court lacks treaty subject matter jurisdiction and must dismiss the case. See In re West Caribbean Airways, S.A., 619 F.Supp.2d 1299, 1316 (S.D.Fla.2007) (Ungaro, J.) ("[T]reaty jurisdiction can be established only in one of the fora described in Article 33 ...."), aff'd, Pierre-Louis v. Newvac Corp., 584 F.3d 1052, 1056 (11th Cir.2009) ("[U]nder Article 33 of the Convention, suits for damages by passengers on international flights can be filed in a limited number of fora."), cert. denied, ___ U.S. ___, 130 S.Ct. 3387, 177 L.Ed.2d 303 (2010).
Even if plaintiffs establish subject matter jurisdiction under the Montreal Convention, the court still has to address the issue of personal jurisdiction.
As explained below, the facts of this case do not support the application of the Montreal Convention. Pflug v. Egyptair Corp., 961 F.2d 26, 28 (2nd Cir.1992). The Montreal and Warsaw Conventions, however, "do [] not apply to all claims of injuries suffered in conjunction with international air travel." Id. at 28-29 (citing Air France v. Saks, 470 U.S. 392, 105 S.Ct. 1338, 84 L.Ed.2d 289 (1985)). Therefore, an examination of diversity jurisdiction may still be proper for those claims that are independent of the liability provisions of the Montreal Convention.
On the face of the complaint, however, Weinberg and Ward failed to plea the diversity jurisdiction of this Court.
"In determining whether a non-resident defendant is subject to its jurisdiction, a federal court exercising diversity jurisdiction `is the functional equivalent of a state court sitting in the forum state.'" Sawtelle v. Farrell, 70 F.3d 1381, 1387 (1st Cir.1995) (quoting Ticketmaster-New York, Inc. v. Alioto, 26 F.3d 201, 204 (1st Cir.1994)). Due process requires this Court to determine whether the defendant has maintained "certain minimum contacts" with the forum state "such that the maintenance of the suit does not offend `traditional notions of fair play and substantial justice.'" International Shoe Co. v. Washington, 326 U.S. 310, 316, 66 S.Ct. 154, 90 L.Ed. 95 (1945) (citation omitted); cf. McIntyre, 131 S.Ct. at 2787 (plurality decision).
"A district court may exercise authority over a defendant by virtue of either general or specific [personal] jurisdiction." Massachusetts Sch. of Law at Andover v. American Bar Ass'n, 142 F.3d 26, 34 (1st Cir.1998). General jurisdiction exists when the defendant has engaged in "continuous and systematic activity" in the forum, even if the activity is unrelated to the suit. United Elec., Radio & Mach. Workers v. 163 Pleasant St. Corp., 960 F.2d 1080, 1088 (1st Cir.1992). This is not such a case and no party suggests that it is.
Weinberg and Ward allege that jurisdiction and venue are proper in this Court under the Montreal Convention. Compl. ¶ 8. Both the United States and Tanzania are parties to the Montreal Convention, which applies to "all international carriage of persons, baggage or cargo performed by aircraft for reward." Montreal Convention art. 1(1). According to the Montreal Convention, "[c]arriage between two points within the territory of a single State Party without an agreed stopping place within the territory of another State is not international carriage for the purposes of this Convention." Id. art. 1(2). Accordingly, a hot air balloon tour within the country of Tanzania that was accidently swept by wind did not include an "agreed stopping place within the territory of another State" and is therefore not covered by the Montreal Convention. See Gustafson v. American Airlines, Inc., 658 F.Supp.2d 276, 284 (D.Mass.2009) (Bowler, J.) (holding that a round trip booked in two connecting airlines between Boston and Puerto Vallarta, Mexico with a connecting flight in Los Angeles was an "international carriage" under the Montreal Convention because the two airlines agreed to share the same code number, booked the flights at the same time, and the bag was checked to Puerto Vallarta; as opposed to when "passenger only has a ticket for domestic travel within the United States without a connecting flight or continued journey to another country, [where] the Warsaw Convention does not apply") (citing Georgakis v. Eastern Air Lines, Inc., 512 F.Supp. 330, 332 (E.D.N.Y.1981) (paraphrasing earlier decision that where a ticket "authorized purely domestic transportation between Baton Rouge, New Orleans and New York," it was not "`international travel'"); Haldimann v. Delta Airlines, Inc., 168 F.3d 1324, 1326 (D.C.Cir.1999) (holding that the plaintiff's purchase of Swissair flight into Washington and Delta domestic flight in single transaction with same Swiss travel agency was governed by Warsaw Convention as international travel notwithstanding one week interval between flights)).
Weinberg and Ward assert two arguments in support of this Court's jurisdiction over the Serengeti Defendants. Pls.' Mem. 4-14. First, they argue Kibo is an employee of Overseas Adventure under Massachusetts General Laws, chapter 149, section 148B
Upon review of Massachusetts General Laws, chapter 149, section 148B,
"For purposes of personal jurisdiction, the actions of an agent may be attributed to the principal." Daynard v. Ness, Motley, Loadholt, Richardson & Poole, P.A., 290 F.3d 42, 55 (1st Cir.2002). The First Circuit has recognized the use of agency theory to attribute a party's in-state contacts to a foreign defendant for purposes of exercising jurisdiction. See id. at 56-57. Although the Supreme Court has elaborated extensively on circumstances that warrant the exercise of specific jurisdiction, see Goodyear Dunlop Tires Operations, S.A. v. Brown, ___ U.S. ___, 131 S.Ct. 2846, 2854, 180 L.Ed.2d 796 (2011) (outlining International Shoe progeny), the recent applications of agency theory in the jurisdictional context have been limited to general jurisdiction. See McIntyre, 131 S.Ct. at 2790 (examining whether New Jersey could exercise general jurisdiction over English company in products-liability suit); Goodyear Dunlop Tires Operations, 131 S.Ct. at 2857 (examining whether North Carolina could exercise general jurisdiction over foreign subsidiary of American parent).
The essential question here is whether the relationship between Overseas Adventure and the Serengeti Defendants, however it is labeled, is sufficient to attribute Overseas Adventure's in-state contacts with the Serengeti Defendants to exercise jurisdiction that comports with due process. See Jet Wine & Spirits, Inc. v. Bacardi & Co., 298 F.3d 1, 7-8 (1st Cir. 2002) ("The exact type of agency relationship used to impute contacts is not crucial to our inquiry regarding traditional notions of fair play and substantial justice, nor are the technical differences between the states' different rules of agency vital."); Daynard, 290 F.3d at 53 (noting general agency relationship important, rather than indicating exact type). In answering this question, the Court must determine: (1) whether the Serengeti Defendants were in an actual or apparent agency relationship with Overseas Adventure and (2) whether the Serengeti Defendants ratified Overseas Adventure's conduct. See Daynard,
Weinberg and Ward rely on Daynard to support their argument that this Court has specific jurisdiction over the Serengeti Defendants. Pls.' Mem. 15. In Daynard, a Massachusetts professor filed suit against two law firms from two different states over a dispute concerning his fee in previous tobacco litigation. Daynard, 290 F.3d at 48. The South Carolina firm ("Motley") conceded jurisdiction in Massachusetts and the Mississippi firm ("Scruggs") objected to jurisdiction. Id. The First Circuit held that Scruggs was subject to jurisdiction in Massachusetts because the plaintiff reasonably understood a Motley partner "to be acting on behalf of a joint venture or other agency relationship between [Motley and Scruggs] ... and that Daynard relied on this understanding by providing his services to both defendants." Id. at 59. The court further noted that Scruggs subsequently ratified Motley's conduct by knowingly accepting the benefits of Motley's retention of the plaintiff during the litigation. Id. at 60.
The facts that the Daynard court relied upon to find a joint venture or apparent agency relationship were as follows: the plaintiff worked with both firms by providing them advice, including advice to Scruggs while physically present in Massachusetts, as well as assistance provided from Massachusetts by phone and fax; the firms agreed to pay the plaintiff a share of the fees obtained from both firms; a Motley partner stated that the plaintiff was part of the "team"; and a Motley partner sent a letter to the Attorney General that stated both firms were to "work jointly on all of the state cases." Id. at 58.
Here, Weinberg and Ward rely on three factual assertions to support their agency argument. See Pls.' Mem. 12-14. First, they assert that the Overseas Adventure Handbook expressly states that Overseas Adventure is the Serengeti Defendants' agent. Id. at 12. Second, the Serengeti Defendants are identified in the Handbook as the supplier of the balloon flight. Id. Third, Weinberg and Marron reasonably believed that Overseas Adventure had full authority to book and confirm the balloon flight. Id. at 13-14.
With respect to the first assertion, Weinberg and Ward highlight that the Overseas Adventure Handbook states "[t]o the extent that [Overseas Adventure] is involved in booking air transportation for you, [Overseas Adventure] acts as an agent of the air carrier and not as your agent. For all other purposes, [Overseas Adventure] does not act as an agent for any party whatsoever." Pls.' Mem. 12; Pls.' Mem., Ex. 2, Traveler's Handbook ("Traveler's Handbook") 34, Overseas Adventure Travel General Terms Conditions ¶ 35, ECF. No. 29-4. Weinberg and Ward argue that, under the terms of the Travelers Handbook, Overseas Adventure is the agent of all "air carriers," rather than the term "airlines" used elsewhere, thus a hot air balloon flight constitutes "air transportation" and Overseas Adventure was acting as the Serengeti defendant's agent for the purposes of the Traveler's Handbook. Pls.' Mem. 12. This argument fails, however, because it is a misinterpretation of the Traveler's Handbook, as it differentiates
Although the purpose of an apparent agency analysis is to focus on conduct that "`leads a third party to believe that the agent has authority and thus creates apparent authority to those persons who act upon it,'" Daynard, 290 F.3d at 56 (citing H.G. Reuschlein & W.A. Gregory, The Law of Agency and Partnership, § 25, at 65-66 (2d ed.1990)), the present facts are not congruent with the circumstances in Daynard because there the plaintiff claimed to work personally with Scruggs and was told he was part of the "team" of firms. Here, however, no overt conduct by the Serengeti Defendants is alleged comparable to that present in Daynard.
Weinberg and Ward's last two factual assertions are that Overseas Adventure purported to be the Serengeti Defendants' agent by providing information about the balloon flight on one page of the Handbook and that Weinberg and Marron reasonably believed Overseas Adventure to have full authority to book the tickets. Pls.' Mem. 12-13. According to the Handbook, Weinberg and Marron could book the balloon flight on-site or with Overseas Adventure forty-five days before departure. See Traveler's Handbook 48. Weinberg and Marron did purchase their tickets in advance with Overseas Adventure and did not pay any additional costs once they arrived in Tanzania. Pls.' Mem. 13. By seeking to sell tickets for the balloon flight on behalf of the Serengeti Defendants, it is arguable that Weinberg and Marron reasonably believed Overseas Adventure to be acting on behalf of Serengeti Defendants and relied on this relationship when they purchased the tickets. This apparent authority to sell such tickets on behalf of the Serengeti Defendants, however, does not amount to the extensive evidence alleged by the plaintiff in Daynard. Unlike Daynard, Weinberg and Marron did not make direct contact with the Serengeti Defendants, nor were Weinberg and Marron ever directly told that Overseas Adventure was working jointly with the Serengeti Defendants.
Weinberg and Ward also argue that by allowing them to board the balloon without additional payment, it is evident that Overseas Adventure had the authority to sell the balloon flights on behalf of the Serengeti Defendants. Pls.' Mem. 14. A person ratifies an act by conduct when the conduct justifies a reasonable assumption that the person so consents. Restatement (Third) of Agency, § 4.01 (2006). "The sole requirement for ratification is a manifestation of assent or other conduct indicative of consent by the principal." Id. § 4.01, cmt. b. Furthermore, "[u]nder Massachusetts law, ratification of agent's acts may be express or implied and, as a general proposition, the principal must have full knowledge of all material facts." Inn Foods, Inc. v. Equitable Coop. Bank, 45 F.3d 594, 597 (1st Cir.1995). "Massachusetts courts, however, do not always require that the principal have actual knowledge" of all material facts. Id. A court can find ratification where a party "purposely shut[s] his eyes to means of information within his own possession and control." Id. (citing Torpey v. Interstate Equip. Leasing Corp., 760 F.2d 364, 365 (1st Cir.1985)) (internal quotation marks omitted).
It is arguable that by relying heavily on local and international booking agents, Pls.' Mem., Ex. 6, Affidavit of Nigel Pogmore ("Aff. Nigel Pogmore") ¶ 6, ECF. No. 29-6, the Serengeti Defendants manifested assent to the agents' conduct on its
As the Court should "add to the mix facts put forward by the defendants, to the extent that they are uncontradicted," Daynard, 290 F.3d at 51, the Court recognizes that the Serengeti Defendants claim that Tourism Services communicated only with Kibo in Tanzania and that Overseas Adventure booked the excursion through Kibo. Defs.' Mem. 8. This chain of events could lead to the conclusion that the Serengeti defendants ratified Kibo's act of selling its tickets, but did not ratify Overseas Adventure's actions. Conversely, Weinberg and Ward allege that the Serengeti Defendants rely heavily on booking agents and approximately ninety-nine percent of its passengers come from overseas bookings. See Aff. Nigel Pogmore ¶ 5. Therefore, it could be reasonable to assume that the Serengeti Defendants had reason to know that Kibo was working with foreign booking agents to secure ticket purchases; however, there is simply no evidence to suggest that the Serengeti Defendants knowingly accepted the benefits of a transaction initiated in Massachusetts. See Daynard, 290 F.3d at 60. Although the question is a close one, ratification of the booking agents' conduct may have existed from the facts alleged.
Even so, in light of the restrictive approach to personal jurisdiction posited by the plurality opinion in McIntyre, 131 S.Ct. at 2786-90,
To establish personal jurisdiction in Massachusetts, a plaintiff must show that the Massachusetts long-arm statute
The Court may sidestep the statutory inquiry and apply the constitutional analysis for determining specific jurisdiction because the Massachusetts Supreme Judicial Court has construed the Massachusetts long-arm statute "as an assertion of jurisdiction over the person to the limits allowed by the Constitution of the United States." Daynard, 290 F.3d at 52 (citing "Automatic" Sprinkler Corp. of Am. v. Seneca Foods Corp., 361 Mass. 441, 442, 280 N.E.2d 423 (1972) (Reardon, J.)). The constitutional test has three prongs, namely: relatedness, purposeful availment, and reasonableness. Hannon v. Beard, 524 F.3d 275, 282 (1st Cir.2008).
Specific personal jurisdiction exists when "there is a demonstrable nexus between a plaintiff's claims and a defendant's forum-based activities, such as when the litigation itself is founded directly on those activities." Massachusetts Sch. of Law at Andover, 142 F.3d at 34 (citing Donatelli v. National Hockey League, 893 F.2d 459, 462 (1st Cir.1990)). Thus, even if this Court were to hold that an apparent agency relationship and ratification existed between Overseas Adventure and the Serengeti Defendants, Weinberg and Ward must still pass constitutional muster under the Due Process Clause sufficient to exercise specific personal jurisdiction.
The claim underlying the litigation must arise directly out of, or relate to, the defendant's forum-state activities. Foster-Miller, Inc., 46 F.3d at 144. To demonstrate "relatedness," a plaintiff must show "a demonstrable nexus between plaintiff's claims and defendant's forum-based activities, such ... [that] the litigation itself is founded directly on those activities." Hannon, 524 F.3d at 280 (quoting Massachusetts Sch. of Law at Andover, 142 F.3d at 34). "[T]he relatedness test is a `flexible, relaxed standard,'" Northern Laminate Sales, Inc. v. Davis,
The hallmark of the relatedness analysis is the element of causation, Ticketmaster-New York, Inc., 26 F.3d at 207, and the Circuits are split over whether to employ a "but for" or proximate causation standard. See Nowak v. Tak How Invs., Ltd., 94 F.3d 708, 714-16 (1st Cir.1996) (outlining standards applied through the circuits). In Tatro v. Manor Care, Inc., 416 Mass. 763, 770, 625 N.E.2d 549 (1994), however, the Supreme Judicial Court held that the "but for" test properly comports with the Massachusetts long-arm statute and the First Circuit agreed with this application in the tort context where a foreign corporation directly targets residents to further a business relationship. See Nowak, 94 F.3d at 715.
Employing the liberal "but for" approach of Tatro, Weinberg and Ward argue that the Serengeti Defendants' use of travel agents and booking agents to obtain most of their customers satisfies the relatedness test. Pls.' Mem. 21. Indeed, it appears that solicitation through agents does prove successful for the Serengeti Defendants, see Aff. Nigel Pogmore ¶¶ 5-7, and the possibility that one or more of its customers could be injured during one its many balloon flights certainly is foreseeable. It is thus arguable that Weinberg and Ward's claim was "made possible by, [and] lies in the wake of [the Serengeti Defendants'] Massachusetts contact" through Overseas Adventure and that, but for such solicitation, Marron's death and Weinberg's injuries would not have occurred. Nowak v. Tak How Inv., Ltd., 899 F.Supp. 25, 31 (D.Mass. 1995), aff'd, 94 F.3d 708 (1st Cir.1996) (internal quotation marks and citations omitted).
This relaxed application of the relatedness test, however, has been applied only when a foreign defendant directly targets Massachusetts residents in an ongoing effort to further a business relationship. See Nowak, 94 F.3d at 715 (holding that claim arises from foreign hotel's direct solicitation of Massachusetts company); Tatro, 416 Mass. at 769-70, 625 N.E.2d 549 (holding that claim arises from broad range of solicitations and other activities in Massachusetts). Here, Weinberg and Ward do not provide the Court with evidence that the Serengeti Defendants directly targeted residents of Massachusetts through the use of travel agents. Applying the proximate cause standard, the Court holds that Weinberg and Marron's advanced reservation agreement with Overseas Adventure "would hardly be an important, or perhaps even material, element of proof in their [negligence] case." Marino v. Hyatt Corp., 793 F.2d 427, 430 (1st Cir.1986).
Regardless of this Court's application of the "arising under" prong, Weinberg and Ward's true difficulty in proving personal jurisdiction lies in whether the Serengeti Defendants' contacts with Massachusetts — through Overseas Adventure — constitute purposeful availment.
The purposeful availment requirement ensures that jurisdiction is not premised on "random, isolated, or fortuitous" contacts with the forum state. Sawtelle, 70 F.3d at 1391 (citation omitted). There are two "cornerstones" of purposeful availment: foreseeability and voluntariness. Fern v. Immergut, 55 Mass.App.Ct. 577, 587, 773 N.E.2d 972 (2002) (citing Sawtelle, 70 F.3d at 1391). The focus of this analysis is on whether a defendant has "engaged in any purposeful activity related to the forum that would make the exercise
Weinberg and Ward argue, relying on Nowak, that the Serengeti Defendants' relationships with travel agents and ticket brokers are designed to bring Americans into Tanzania, including Massachusetts residents. Pls.' Mem. 22. Weinberg and Ward cite Nowak, 899 F.Supp. at 28-32, Tatro, 416 Mass. 763, 625 N.E.2d 549, and O'Keefe v. Amin, No. 95-12595-WGY, 1996 WL 463685, at *3 (D.Mass. Aug. 2, 1996), where courts held that jurisdiction existed over foreign defendants in the travel business when the defendants directly solicited Massachusetts business. Pls.' Mem. 16. Unlike those three cases, however, here Weinberg and Ward have not provided any evidence to show that the Serengeti Defendants directly targeted Massachusetts residents. It appears that any contacts made were "random, isolated, or fortuitous." The evidence shows only that Kibo contacted Tourism Services, and does not show purposeful and directed contact by Tourism Services to Kibo and Overseas Adventure. This is a fatal flaw, for without further evidence, the Serengeti Defendants did not purposefully seek out business in Massachusetts.
Overseas Adventure's official Handbook did provide a specific package involving the Serengeti Defendants' balloon excursions. See Pls.' Mem. 16; Traveler's Handbook 48. Weinberg and Marron's tickets were booked through Kibo by Overseas Adventure, followed by Kibo, which then contacted Tourism Services to request a booking and confirmation. See Defs.' Mem. 8; Decl. Anthony Pascoe Supp. Mot. Dismiss Tourism and Pub. Relations Servs. Ltd. Trading as Serengeti Balloon Safaris ("Aff. Anthony Pascoe") ¶¶ 18-19, ECF No. 23. Kibo's involvement in the booking breaks the agency connection needed to prove that the Serengeti Defendants purposefully sought out Overseas Adventure to sell its tickets, thereby availing itself of the benefits of the Massachusetts connection. See id. Ex. 3-5, ECF Nos. 23-3 — 23-5 (including correspondence between Kibo and Serengeti Defendants without any indication of Overseas Adventure's involvement).
While it certainly seems foreseeable that Kibo would seek out additional travel agents to sell the Serengeti Defendants' tickets, mere "unilateral activity of those who claim some relationship with a nonresident defendant cannot satisfy the requirement of contact with the forum State." World-Wide Volkswagen Corp. v. Woodson, 444 U.S. 286, 298, 100 S.Ct. 559, 62 L.Ed.2d 490 (1980) (quoting Hanson v. Denckla, 357 U.S. 235, 253, 78 S.Ct. 1228, 2 L.Ed.2d 1283 (1958)). Therefore, without additional evidence of the Serengeti Defendants' purposeful contact with Massachusetts, the contacts with Overseas Adventure appear to be unilateral and isolated.
The Court's jurisdictional inquiry is not a mere "mechanical exercise," Ticketmaster-New York, Inc., 26 F.3d at 209, and the "concepts of reasonableness must illuminate the minimum contacts analysis." Sawtelle, 70 F.3d at 1394; see World-Wide Volkswagen Corp., 444 U.S. at 292, 100 S.Ct. 559. The Court thus evaluates the reasonableness of exercising its jurisdiction under the "Gestalt factors." The factors are:
With respect to the first factor — the defendant's burden of appearing — the Serengeti Defendants validly argue that appearing in Massachusetts would be a significant burden on them because their employees reside and work in Tanzania and the evidence related to the accident is located in Tanzania. Defs.' Mem. 15. Although the need to defend an action in a foreign jurisdiction "is almost always inconvenient and/or costly ... this factor is only meaningful where a party can demonstrate some kind of special or unusual burden." Pritzker v. Yari, 42 F.3d 53, 64 (1st Cir.1994). In the modern era, however, improved telecommunications and discount air travel has lessened the burden of appearing in foreign jurisdictions on all parties. See Nowak, 899 F.Supp. at 33-34 (noting the number of miles from Hong Kong to Boston is not by itself sufficiently onerous to violate due process). Still, this factor weighs in favor of the Serengeti Defendants because it would be a special burden to produce witnesses and evidence from Tanzania.
The second factor — the forum state's interest in adjudicating the dispute — also weighs in favor of the Serengeti Defendants. Both Weinberg and Ward are residents of Florida and the alleged tortious injuries and death occurred in Africa. See Donatelli, 893 F.2d at 462 ("[A]part from a generalized concern for the rights of its own domiciliaries, the [forum] state has no real interest in adjudicating the controversy ...."). Nevertheless, this Court still has a strong interest in protecting the rights of American citizens from negligence that occurs outside our borders. The interest is similar to that of federal courts in adjudicating international human rights abuses, even when the injury occurs outside the United States. See Bauman v. DaimlerChrysler Corp., 644 F.3d 909, 927 (9th Cir.2011) (expressing strong interest in adjudicating international human rights abuses even when injuries occur abroad).
The third and fourth factors — the interest of the plaintiff and the judicial system in convenient and effective relief — favor the Court's exercise of jurisdiction. The First Circuit repeatedly has observed that "a plaintiff's choice of forum must be accorded a degree of deference with respect to the issue of its own convenience." Sawtelle, 70 F.3d at 1395. Here, Weinberg and Ward's convenience is significantly enhanced by litigating in Massachusetts, as opposed to bringing the suit in Tanzania. Further, their success in litigating in Tanzania is uncertain and "it is unlikely that the parties will be able to resolve the dispute without judicial intervention in some forum" if the matter is dismissed here, and "[t]he most efficient path for the judicial system ... is to move forward with the lawsuit in the present forum." Hasbro, Inc. v. Clue Computing, Inc., 994 F.Supp. 34, 46 (D.Mass.1997) (Woodlock, J.).
The final factor concerns the interests of affected states in promoting substantive social policies. As mentioned above, it is arguable that United States federal courts have a strong interest in protecting the rights of United States citizens from negligence that occurs abroad. On the other hand, Tanzania likely has an interest in protecting its visitors and seeking to protect and promote its businesses, including its tourism related businesses. As this Court decided in Nowak, this factor is likely neutral in the present analysis. 899 F.Supp. at 34.
Although this Court concludes that it lacks jurisdiction over the Serengeti Defendants,
Having established its jurisdiction, the Court next must examine the individual claims in the amended complaint for futility. A claim added by amendment would be futile when the factual allegations (and reasonable inferences) are insufficient to meet each element necessary for recovery. MacNeill Eng'g Co., Inc., 59 F.Supp.2d at 201. In reviewing futility, the Court applies the standard for motions to dismiss under Federal Rule of Civil Procedure 12(b)(6). Adorno, 443 F.3d at 126.
As discussed above, the Montreal Convention does not apply to the facts of this case. Supra Section II.B.1.a. Count I against Overseas Adventure is therefore futile, and the Court must DISMISS it.
To adequately state a claim for negligence, a plaintiff must plausibly allege "that the defendant owed the plaintiff a duty of reasonable care, that the defendant breached this duty, that damage resulted, and that there was a causal relation between the breach of the duty and the damage." Jupin v. Kask, 447 Mass. 141, 146, 849 N.E.2d 829 (2006). Here, Weinberg and Ward allege that Overseas Adventures had a duty to investigate the safety record of the Serengeti Defendants, breached that duty, and that Weinberg and Marron were injured as a result of the breach. Overseas Adventure argues in opposition that travel agents have no duty to clients for the negligence or dangerous conditions of third parties. Def. Grand Circle LLC's Mem. Law Supp. Opp'n Pls.' Mot. Leave File Second Am. Compl. ("Overseas Adventures Opp'n Leave File Second Am. Compl.") 5, ECF No. 36.
Whether a party has a duty of care is a question of law. Jupin, 447 Mass. at 143, 849 N.E.2d 829 (quoting Andrade v. Baptiste, 411 Mass. 560, 565, 583 N.E.2d 837 (1992)). "No better general statement can be made than that the courts will find a duty where, in general, reasonable persons would recognize it and agree that it exists." Id. at 146, 849 N.E.2d 829 (quoting Luoni v. Berube, 431 Mass. 729, 735, 729 N.E.2d 1108 (2000) (quoting W.L. Prosser & W.P. Keeton, Torts § 53, at 358-359 (5th ed. 1984))). Courts determine duties "by reference to existing social values and customs and appropriate social policy." Id. at 143, 849 N.E.2d 829 (quoting Cremins v. Clancy, 415 Mass. 289, 292, 612 N.E.2d 1183 (1993)).
As a general rule, travel agents are not "liable for the negligence or dangerous conditions of third-party hotel or travel operators." Hofer v. Gap, Inc., 516 F.Supp.2d 161, 176 (D.Mass.2007) (Saylor, J.) (collecting cases). The Massachusetts Appeals Court recently elaborated on the rule, concluding that travel agents and tour operators "[g]enerally ... cannot be held liable for the negligent acts of third parties that occur on a premises not under the control or ownership of the tour operator." Deacy v. Studentcity.com, LLC, 75 Mass.App.Ct. 1110, 2009 WL 3517972, at *2 (2009) (agreeing with the unpublished decision of the trial court). The court went on to hold that "[t]our operators owe no `heightened duty of care' similar to that of an innkeeper," and declined to impose liability on travel agents or tour operators in circumstances that would apply to innkeepers. Id. (citations omitted).
It is true that a valid cause of action for negligent selection would require a rather unreasonable set of facts to prevail, but unreasonableness is the touchstone of negligence and at the heart of every allegation of a breach of duty. As usual, "the reasonable person standard is uniquely within the competence of the jury," even when the facts are undisputed. Wilson v. Copen, 244 F.3d 178, 182 n. 2 (1st Cir.2001) (quoting Noble v. Goodyear Tire & Rubber Co., Inc., 34 Mass.App.Ct. 397, 402 n. 2, 612 N.E.2d 250 (1993)).
Taking all reasonable inferences in favor of Weinberg and Ward, the facts alleged are adequate to state a claim. Weinberg and Ward allege that Overseas Adventure breached their duty because it knew that the Serengeti Defendants had previously had a serious wind related accident, and that the safety precautions taken by the balloon operators were not adequate or reasonable for an accident in the Serengeti. E.g., Second Am. Compl. ¶¶ 18, 24, 25. It is a reasonable inference that not having water supplies or an emergency rescue plan was unwise (or worse) in an aerial adventure over the Serengeti. See id. ¶¶ 24, 42. Weinberg and Ward further allege that Overseas Adventure's negligence caused their injuries and Weinberg and Marron would not have taken the balloon flight absent Overseas Adventure's representations. Id. ¶ 18, 26, 31-34.
The Court is not prepared to hold at this stage that these facts are implausible as matter of law, although the issue might be revisited after further discovery at summary judgment. Therefore, Weinberg and Ward have tentatively stated a claim for negligence against Overseas Adventure and the Court declines to conclude the negligence claim is necessarily futile.
Weinberg and Ward next allege that Overseas Adventure committed unfair and deceptive practices in violation of Massachusetts General Laws chapter 93A ("Chapter 93A"). Second Am. Compl. ¶¶ 45-57. To support this allegation, Weinberg and Ward point to their claims of negligence, several violations of 940
Overseas Adventure correctly contends that negligence alone will not give rise to liability under Chapter 93A. Overseas Adventure Mem. Opp'n Leave File Second Am. Compl. 9. A complete Chapter 93A claim may, however, be based on negligence where there are also unfair or deceptive acts. Darviris v. Petros, 442 Mass. 274, 278, 812 N.E.2d 1188 (2004) (noting that while Chapter 93A is a statute of broad impact, it requires more than a finding of mere negligence); Squeri v. McCarrick, 32 Mass.App.Ct. 203, 207, 588 N.E.2d 22 (1992) (leaving the questions of negligence and whether acts were unfair or deceptive to the jury). Here, Weinberg and Ward sufficiently allege both negligence, and unfair and deceptive representations in the form of Overseas Adventure's Traveler's Handbook as well as verbal representation by Overseas Adventure's agent. Second Am. Compl. ¶ 15. They also allege a per se violation of Chapter 93A as provided by Code of Massachusetts Regulations title 940 chapter 15.00. Second Am. Compl. ¶ 47-49.
The Attorney General promulgated 940 Mass.Code. Regs. 15.00 (the "Regulation") pursuant to Chapter 93A to define and outlaw "certain unfair and deceptive practices in the sale of travel services to the public." 940 Mass.Code. Regs. 15.00. The Regulation prohibits sellers of travel services from engaging in deceptive or misleading business practices, id. 15.03-04, including the following requirements:
940 Mass.Code. Regs. 15.04(1). A violation of any provision of the Regulation is an unfair or deceptive practice. Id. 15.01(1). Weinberg and Ward claim that they relied on Overseas Adventure's representations as to the safety of the balloon ride, and that Overseas Adventure failed to disclose information (i.e., safety concerns or inadequacies) that might have influenced Weinberg and Marron not to purchase tickets for the ride. Second Am. Compl. ¶¶ 47-51. Taking all reasonable inferences in favor of the nonmoving party, Weinberg and Ward sufficiently alleged facts to support their Chapter 93A claim. See Ruiz v. Bally Total Fitness Holding Corp., 496 F.3d 1, 5 (1st Cir.2007).
As this Court lacks personal jurisdiction over the Serengeti Defendants, the claim of negligence against the Serengeti Defendants must be DISMISSED. See supra Section II.B.
The negligence claim against Kibo is subject to the same analysis as the negligence claim against Overseas Adventure. Granting that Kibo has a duty of care to travelers for which it purchases tickets, see supra Section II.C.1, Kibo could also, in theory, be liable for negligent selection. Weinberg and Ward allege that Kibo reserved and booked Serengeti Defendants balloon flights for Overseas Adventure, and that Kibo failed in its duty to investigate or warn of safety issues. Second Am. Compl. ¶¶ 63-66. Unlike the allegations against Overseas Adventure, Kibo
In their amended complaint, Weinberg and Ward include a separate count for "gross negligence and reckless conduct." Second Am. Compl. ¶¶ 67-73. Although merely a form of higher culpability negligence, gross negligence or recklessness may be filed as an independent claim. See e.g., Matsuyama v. Birnbaum, 452 Mass. 1, 36, 890 N.E.2d 819 (2008). "Gross negligence is substantially and appreciably higher in magnitude than ordinary negligence." Altman v. Aronson, 231 Mass. 588, 591-92, 121 N.E. 505 (1919) ("Ordinary and gross negligence differ in degree of inattention, while both differ in kind from willful and intentional conduct which is or ought to be known to have a tendency to injure."). For example, negligent acts that are "long continued, serious, deliberate and persistent" may constitute gross negligence. Shepard v. Roussel, 341 Mass. 730, 730, 170 N.E.2d 317 (1960).
Although Overseas Adventure does not explicitly argue that Weinberg and Ward fail to state a claim for gross negligence (as opposed to negligence), this Court holds that the facts alleged are insufficient to plead gross negligence. The complaint does not include allegations that are "appreciably higher in magnitude than ordinary negligence," see Altman, 231 Mass. at 591, 121 N.E. 505, nor acts that are deliberate, persistent or continued, see Shepard, 341 Mass. at 730, 170 N.E.2d 317. The Court DISMISSES Count VI as futile for failure to state a claim. See U.S. ex rel. Gagne, 565 F.3d at 48.
Massachusetts General Law chapter 229, section 2 ("the Wrongful Death Statute") creates a statutory wrongful death claim with the same elements as negligence. 37A Mass. Practice § 28.2 (3d ed.). As discussed above, Weinberg and Ward adequately plead a claim for negligence, including that Overseas Adventure's negligence caused Marron's untimely death. These facts are sufficient to state a claim under the Wrongful Death Statute and demonstrate (taking all inferences in favor of the plaintiffs) that Count VII is not futile as a matter of law against Overseas Adventure. The Court has already rejected the negligence claims against Kibo and the Serengeti Defendants, and therefore only Overseas Adventure may be liable for wrongful death in this suit. See supra Sections II.B, II.C.4. The Court DISMISSES Count VII against Kibo and the Serengeti Defendants.
Section 6 of the Wrongful Death Statute provides that damages for statutory wrongful death actions also may be recovered for conscious suffering, to be paid to the estate of the deceased. Mass. Gen. Laws ch. 229, § 6. Although Section 6
Negligent misrepresentation causing personal injury "is not, at this time, a recognized cause of action in Massachusetts." Gianocostas v. Interface Group-Mass., Inc., 450 Mass. 715, 727-28, 881 N.E.2d 134 (2008) (describing a claim for negligent misrepresentation as based in personal injury where statements by tour operator to parents of decedent allegedly led to a delay in medical care and death). Accordingly, this count is futile as well, and must be DISMISSED.
It seems unfair that the Serengeti defendants can reap the benefits of obtaining American business and not be subject to suit in our country. It is perhaps unfortunate that recent jurisprudence appears to "turn the clock back to the days before modern long-arm statutes when a [business], to avoid being hailed into court where a user is injured, need only Pilate-like wash its hands of a product by having [agents] market it," Russell J. Weintraub, A Map Out of the Personal Jurisdiction Labyrinth, 28 U.C. Davis L.Rev. 531, 555 (1995), and that, in many circumstances, American consumers "may now have to litigate in distant fora — or abandon their claims altogether," Arthur R. Miller, Inaugural University Professorship Lecture: Are They Closing the Courthouse Doors? 13 (March 19, 2012) (criticizing the plurality opinion in J. McIntyre Mach. v. Nicastro), but this Court must follow the law as authoritatively declared. See also Case Note, A Throwback to Less Enlightened Practices: J. McIntyre Machinery, Ltd. v. Nicastro, 160 U. Pa. L.Rev. PENNUmbra 366 (2012), http:www.pennumbra.com/casenotes/5-2012/Vosseler.pdf. For the reasons set forth above, this Court cannot exercise jurisdiction over the defendants, Serengeti Balloon and Tourism Services. The Serengeti Defendants' motion to dismiss must therefore, and hereby is, GRANTED without prejudice.
As the amendment policy is a liberal one, the Court must give leave "freely when justice so requires." Fed. R. Civ. Pro. 15(a); Foman, 371 U.S. at 182, 83 S.Ct. 227. Still, the Court ought not permit futile claims to move forward. The Court grants the leave to amend, but dismisses the following counts as futile: Counts I, IV, V, VI, VIII and IX. See Pls.' Mot. Leave File Second Am. Compl., ECF No. 33. The remaining claims, for negligence, unfair and deceptive practices, and wrongful death against Overseas Adventure, must proceed to the next stage of litigation, whether that be summary judgment based upon undisputed facts, or a jury trial — the embodiment of "justice" in the American legal system. This memorandum and order demonstrates an obvious but lamentable truth — that where personal jurisdiction is limited, the parties most culpable may escape liability, leaving the burden of recovery on defendants close to home — even when they are undoubtedly less culpable.
Attorney General's Fair Labor Division on Mass. Gen. Laws ch. 149, § 148B, Op. Att'y Gen. Mass. 5 (2008) (emphasis added) (noting "[t]he Law is focused on the misclassification of individuals").
Id. at 12-13.
