MEMORANDUM & ORDER

GORTON, District Judge.

This putative class action was brought by plaintiffs Lee and Alice Berger ("the Bergers") against Bank of America, N.A., successor by merger to BAC Home Loans Servicing, LP ("BAC") (collectively "Bank of America") for breach of their mortgage contract and of the implied covenant of good faith and fair dealing. The Bergers allege that defendants breached their mortgage contract by requiring them to purchase more flood insurance than was required under the terms of their mortgage.

I. Factual Background

In August 2003, the Bergers obtained a loan from Fleet National Bank in the amount of $130,000 which was secured by a mortgage ("the Mortgage") on their home in Buzzards Bay, Massachusetts. Fleet was subsequently acquired by and merged into defendant Bank of America. At the time that Bank of America began servicing the loan the balance was approximately $120,585.

Plaintiffs' home is located in an area that the Federal Emergency management Agency ("FEMA") has designated as experiencing "special flood hazards." As a result, plaintiffs' mortgage is subject to the National Flood Insurance Act, 42 U.S.C. §§ 4001-4129("NFIA"). NFIA prohibits federally-regulated lenders from making, increasing, extending or renewing any loan secured by real estate in a flood hazard area in which flood insurance is available unless the property is covered by flood insurance. 42 U.S.C. §§ 4012a(b)(1).

Paragraph 4 of the Mortgage also requires that plaintiffs' maintain flood insurance, stating in relevant part that:

Plaintiffs allege that they maintained $143,000 in flood insurance coverage, an amount in excess of 110 percent of the outstanding principle balance. On June 3, 2010, Bank of America sent plaintiffs a "Notice of Flood Insurance Requirement" ("Notice") requesting that plaintiffs obtain an additional $107,000 in flood insurance as required by the Mortgage and/or federal law. According to the Notice if plaintiffs did not obtain the additional flood insurance, Bank of America would purchase the insurance for them ("force place") and charge the cost of the premium to them.

On June 27, 2010, Bank of America sent plaintiffs a "Second Notice of Flood Insurance Requirement" which again indicated that plaintiffs must obtain the additional insurance. On July 20, 2010, plaintiffs wrote to Bank of America and provided documentation of their existing $143,000 in coverage. On July 22, 2010, plaintiffs received a "Notice of Flood Insurance Coverage" indicating that Bank of America had purchased an additional $107,000 in flood insurance coverage and that the premium for that coverage in the amount of $280.88 was to be charged to plaintiffs.

Plaintiff's filed the present action in September, 2010. On November 22, 2010, Bank of America increased plaintiffs' Mortgage payment from $875.27 to $937.68 per month to recoup the premium for the additional flood insurance. On March 8, 2011, Bank of America sent plaintiffs a "Notice of Renewal of Flood Insurance Coverage" indicating that it planned to renew the lender-placed flood insurance policy and charge plaintiffs $561.75 for the renewal premium.

Bank of America asserts that in August, 2010, it implemented an "opt-out" program which provided borrowers with the opportunity to decline lender-placed insurance in excess of that required under their mortgage. However, the March 8 letter did not inform plaintiffs of the opportunity to opt out of this additional insurance.

On April 8, 2011, plaintiffs sent Bank of America a demand letter pursuant to Mass. Gen. Law. Ch. 93A. In it plaintiffs requested:

On May 6, 2011, Bank of America responded to the demand letter indicating that it rejected the Chapter 93A claim and would make "no offer of settlement." The letter also indicated that Bank of America had recently instituted an "opt out" policy which provided borrowers with the opportunity to decline lender-placed insurance in excess of that required under their mortgage and that plaintiffs' demand letter would be treated as a request to opt out.

On March 16, 2012, Bank of America credited $280.88 to plaintiffs escrow account. On April 5, 2012, Bank of America issued a check to plaintiffs for $280.89 which plaintiffs did not cash. On May 12, 2012, Bank of America refunded the full amount of the lender-placed insurance premium charged to plaintiffs' escrow account. On May 25, Bank of America sent another check in the amount of $280.88 to plaintiffs to refund the full amount of the lender-placed insurance premium. Plaintiffs did not deposit that check.

According to Bank of America, plaintiffs paid off the balance of their loan in April, 2012.

II. Procedural History

This case was filed on September 17, 2010. On May 24, 2011, the Court allowed a motion to consolidate the case with related cases Kolbe v. Bank of America, et al. (No. 11-CV-10312) and Lass v. Bank of America, et al. (No. 11-cv-10570). At a motion hearing on June 8, 2011, however, the Lass case was severed but the plaintiffs in the separate actions agreed to conduct joint discovery. On August 10, 2011, the Court granted plaintiffs' motion to file an Amended Complaint. Currently before the Court are defendants' motion for summary judgment and plaintiffs' motion to amend the Complaint to add an additional named plaintiff.

III. Analysis

A. Legal Standard

The role of summary judgment is "to pierce the pleadings and to assess the proof in order to see whether there is a genuine need for trial." Mesnick v. Gen. Elec. Co., 950 F.2d 816, 822 (1st Cir.1991) (quoting Garside v. Osco Drug, Inc., 895 F.2d 46, 50 (1st Cir.1990)). The burden is on the moving party to show, through the pleadings, discovery and affidavits, "that there is no genuine issue as to any material fact and that the moving party is entitled to judgment as a matter of law." Fed.R.Civ.P. 56(c).

A fact is material if it "might affect the outcome of the suit under the governing law." Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248, 106 S.Ct. 2505, 91 L.Ed.2d 202 (1986). "Factual disputes that are irrelevant or unnecessary will not be counted." Id. A genuine issue of material fact exists where the evidence with respect to the material fact in dispute "is such that a reasonable jury could return a verdict for the nonmoving party." Id.

Once the moving party has satisfied its burden, the burden shifts to the non-moving party to set forth specific facts showing that there is a genuine, triable issue. Celotex Corp. v. Catrett, 477 U.S. 317, 324, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986). The Court must view the entire record in the light most favorable to the non-moving party and make all reasonable inferences in that party's favor. O'Connor v. Steeves, 994 F.2d 905, 907 (1st Cir.1993). Summary judgment is appropriate if, after viewing the record in the non-moving party's favor, the Court determines that no genuine issue of material fact exists and that the moving party is entitled to judgment as a matter of law.

B. Application

Defendants request that the Court construe their motion for summary judgment as a motion for partial summary judgment challenging only the Berger's standing.

Defendants argue that plaintiffs lack standing because defendants refunded plaintiffs' lender-placed insurance premium in response to the demand letter and furthermore that plaintiffs have since paid off their loan. Defendants also argue that the "opt out" policy now offered to all borrowers provides adequate relief to the putative class. As a result, defendants assert that, because the Court cannot provide plaintiffs with any remedy beyond those they have already requested and received from defendants, plaintiffs' injury has been remedied, their case is moot and they lack standing under Article III.

A case is moot only "if an intervening event `makes it impossible for the court to grant any effectual relief.'" Weaver's Cove Energy, LLC v. R.I. Coastal Res. Mgmt. Council, 589 F.3d 458, 468 (1st Cir.2009)(quoting Gulf of Me. Fisherman's Alliance v. Daley, 292 F.3d 84, 88 (1st Cir.2002)). Here, the Court agrees with plaintiffs that, by reimbursing plaintiffs' insurance premium, defendants did not provide plaintiffs the amount of relief they might obtain should they prevail at trial. This is particularly true because plaintiffs sought relief for all members of the putative class, not just themselves in both their Complaint and demand letter. See e.g. Suk Jae Chang v. Wozo LLC, CIV.A. 11-10245-DJC, 2012 WL 1067643 (D.Mass. Mar. 28, 2012).

Defendants assert that they have adopted an "opt-out" policy that they believe adequately addresses plaintiffs' demands to revoke the additional flood insurance requirement. Plaintiffs have, however, raised genuine issues of fact as to whether an "opt-out" is adequate relief, particularly given plaintiffs' assertion that not all borrowers are actually provided with notice of the "opt-out" policy and the affirmative burden that opting out places on borrowers. As a result, the Court finds that defendants have not satisfied all of plaintiffs' demands and thus plaintiffs do not lack standing.1

IV. Motion For Leave to Amend the Complain to Add Donna Wade as a Named Plaintiff

Plaintiffs request leave to amend the Complaint to add Donna Wade ("Wade") as a named plaintiff. They assert that Wade has identical claims to those of the Bergers because her mortgage with Bank of America contained the same language requiring flood insurance equal to 110 percent of her unpaid loan balance and she received the same letters requesting that she carry additional flood insurance. Defendants have conceded that they do not oppose the motion because Wade was subject to lender-placed insurance prior to the institution of the "opt-out" policy. Consequently, the Court will allow the addition of Wade as a named plaintiff.

ORDER

In accordance with the foregoing, the Motion for Summary Judgment is DENIED and the Motion to File an Amended Complaint is ALLOWED.

So ordered.