PATTI B. SARIS, Chief District Judge.
Plaintiff Metropolitan Life Insurance Company ("MetLife") brings this action against
The United States Office of Personnel Management ("OPM"), which has the authority to administer and regulate the benefits under FEGLIA, purchases master policies from private life insurance companies such as MetLife. Pursuant to 5 U.S.C. § 8709, MetLife issued Group Policy No. 17000-G, known as the Federal Employees' Group Life Insurance Policy (the "FEGLI Policy") to OPM. The Office of Federal Employees' Group Life Insurance ("OFEGLI") is the administrative unit of MetLife charged with administering claims for FEGLI benefits.
There are two types of life insurance under the FEGLI program: Basic and Optional. For most federal employees, their Basic insurance amount is their annual rate of basic pay, rounded to the next higher thousand, plus $2,000. The cost of Basic insurance is shared between the insured individual and the employer/government.
There are three types of Optional insurance under the FEGLI program. Option A is standard optional insurance of $10,000. Option B is additional optional insurance and comes in 1, 2, 3, 4 or 5 multiples of an employee's annual pay (after the pay has been rounded to the next higher thousand, if not already an even thousand). Option C is family optional insurance. The federal employee pays the full cost of any and all Optional insurance selected.
Most federal employees are automatically enrolled in Basic insurance; Optional insurance must be specifically elected. Generally, both Basic and Optional insurance end on the date the employee separates from service, subject to a 31-day extension of coverage. Under certain circumstances, an employee may choose to retain his Basic and Optional insurance into retirement.
Prior to retirement, a federal employee with insurance coverage under FEGLI may choose to fill out a "Continuation of Life Insurance Coverage" form (SF 2818). The form provides for an employee to choose whether to continue Basic life insurance, and Options A, B, and/or C if the employee already has such coverage, into retirement. The form also provides for the employee to choose to continue coverage but at various reduced levels. For example, an eligible employee with Option B or C coverage may choose to discontinue coverage for retirement, retain and pay for full coverage, or choose to have the Optional insurance with "Full Reduction." "Full Reduction" means that the employee starts with the full value of his coverage, but the value reduces by two percent per month for 50 months beginning in the second month of retirement. There is a 31 day conversion period starting from the day the employee retires. During this conversion period, the employee maintains the insurance he had immediately prior to retirement, before the new selections from the SF 2818 go into effect.
If an employee fails to fill out an SF 2818 prior to retirement, then there are default provisions. OPM instructs that for Option B, the default is Full Reduction for all multiples you are eligible to have in retirement. Again, "Full Reduction" does not mean the elimination of the benefit. Rather, it means that the retiring employee starts with the full value of his coverage, but the value reduces by two percent per month for 50 months beginning in the second month of retirement.
MetLife does not maintain or have access to a federal employee's paperwork until the employee, or former employee, deceases. At that point someone from the employee's family usually contacts OPM to report the death and OPM begins the death claim process. As part of that process, OPM sends MetLife a certification indicating what level of coverage the federal employee had at his time of death (Form RI 76-9), his designation of beneficiary, and a claim form usually completed by the person who reported the death (Form FE-6). It is standard practice for MetLife to receive a death certificate from OPM before a claim can be processed.
Pursuant to the FEGLI Standard Contract, MetLife is required to use "reasonable diligence to ensure that the certification was properly completed," and to "pay Benefits in accordance with the information on that certification." In doing so, MetLife must "rely on all certifications by OPM and other Government Agencies issued to verify an Insured Person's eligibility, Insurance in Force, and Annual Rate of Basic Pay." MetLife must also attempt to collect any erroneous payments made under the contract.
Paul K. Beard ("Paul Beard") was an employee of the USPS for 45 years. Paul Beard had life insurance coverage under the FEGLI program through his employment with the USPS. Immediately prior to his retirement on October 1, 2015, Paul Beard's life insurance coverage included $62,000 in Basic insurance (
On August 20, 2015, Paul Beard submitted an "Application for Immediate Retirement" with the date of retirement listed as October 1, 2015. In preparation for retirement, on August 28, 2015 he filled out a "Continuation of Life Insurance Coverage" form ("August SF 2818"). The form indicated that upon retirement, Paul Beard had elected to continue Basic life insurance at a 75% reduction and to continue Option A insurance. It also indicated that Paul Beard did not want to continue Option B or C into retirement, but stated that he wished to have both at Full Reduction. This form was stamped as received by human resources on September 1, 2015. After it was received, someone wrote on the form, "If you are not keeping B or C then just [check] no." The August SF 2818 was not part of the claim file provided to MetLife.
Paul Beard filled out, signed, and submitted a second SF 2818 on September 10, 2015 ("September SF 2818"). The September SF 2818 indicated that, upon retirement, Paul Beard intended to continue his Basic insurance and his Option A insurance, but not his Option B or C insurance.
On October 29, 2015, after retiring from the USPS, Paul Beard signed a "Designation of Beneficiary" form (SF 2823) designating his son, Eric Beard, his sole beneficiary to the FEGLI benefits. Eric's wife Samantha Beard, and Samantha's sister, Sarah Mauro, witnessed the designation. He was competent and not intoxicated at the time he signed this form.
Paul Beard passed away from natural causes on November 12, 2015. He died more than 31 days after his retirement from the USPS on October 1, 2015. Thus, at his time of death he was insured for Basic life insurance of $62,000 and Option A life insurance of $10,000.
On November 23, 2015, Eric Beard, as Paul Beard's sole beneficiary, filed a claim for FEGLI benefits with MetLife. Eric Beard properly reported the date of death on that form (Form FE-6) as November 12, 2015. Shortly thereafter, on November 25, OPM Legal Administrative Specialist Katherine McCune provided MetLife with a Certification of Insurance Status form (Form RI 76-9) (the "November Certification"). In the November Certification, OPM incorrectly stated that Paul Beard's date of death was November 1, 2015, instead of November 12, 2015. The form mistakenly certified that Paul Beard had "died within 31 days of retirement" and thus had Basic life insurance at 75% reduction, Option A, and Option B coverage. OPM did not attach Paul Beard's death certificate to the November Certification.
Based on the November Certification, MetLife paid Eric Beard $362,123.99 on December 7, 2015. The payment consisted of $62,000 in Basic life insurance and $300,000 in Option B insurance, plus a small amount of interest. MetLife overpaid Beard $300,000 in Option B coverage based on the inaccurate certification from OPM, and mistakenly failed to pay him an additional $10,000 he was entitled to in Option A coverage — accordingly, Beard was overpaid by $290,000. Beard had no knowledge at that time that he was overpaid.
On February 24, 2016, upon receipt of Paul Beard's death certificate, McCune at OPM emailed MetLife about the Paul Beard claim. The email stated, in part:
On February 29, 2016, OPM issued a new Certification of Insurance Status (the "February Certification"), this time attaching Paul Beard's death certificate. The form certified that at his time of death, Paul Beard had Basic life insurance at 75% reduction and Option A insurance, but not Option B coverage. McCune also wrote on the February Certification, "[d]eath cert shows date of death 11/12/15 therefore death was
MetLife began attempting to recover the overpayment. On March 4, 2016, MetLife left a voicemail message on Eric Beard's cell phone regarding the overpayment. After receiving no response from Beard, on March 7, 2016, MetLife's Complex Case Management Specialist Jessica Talbot sent Eric Beard a letter concerning the overpayment. The letter stated MetLife had paid Beard $362,123.99. The letter incorrectly stated that Beard's payment "should have been for only $62,021.23" which excluded the $10,000 Beard was rightly owed in Option A benefits. The letter asked Beard to send a check or money order for $300,102.76 to MetLife, when the overpayment was in fact $290,000 plus some amount of interest. Beard received the letter but did not call MetLife to investigate it further. On March 28, 2016, Jessica Talbot left another voicemail on Beard's cell phone concerning the overpayment. Beard received the calls from MetLife but ignored them.
As of mid-March 2016, Eric Beard had approximately $217,000 available in his Middlesex Savings Bank accounts. By September 2016, he had approximately $7,000 left in those accounts. Beard spent most of that money on ongoing renovations and improvements to his family home. To date, Eric Beard has not repaid MetLife for any of the benefits he received on December 7, 2015.
Eric Beard asserts that Paul Beard did not have the capacity to sign the SF 2818 on September 10, 2015 — in which he declined to continue Option B coverage — because of his severe alcoholism. Paul Beard was a heavy drinker and began drinking more in the last few months before his death. On June 22, 2015, Paul Beard fell while at work. He was admitted to the hospital but fell again when he was discharged and had to be readmitted. When Eric saw Paul at the hospital he was "incoherent" and unable to recount how he arrived at the hospital. Eric also smelled alcohol on his father's breath.
Paul Beard was a loving grandfather and family man who was usually an active participant in family events. However, certain lapses caused concern in his son and daughter-in-law. For example, he was a "no-call/no-show" for the Fourth of July Parade in 2015, which was an event he had attended with his family for over ten years. Additionally, Paul failed to attend (or even ask about) his grandchildren's first day of school in the fall.
On August 20, 2015, Paul Beard saw a physician's assistant at Framingham Orthopedic Associates because of a knee injury. The medical provider described Paul as a "pleasant 63 year old male" who was "back at work doing full duty as a letter carrier" after his fall. Nothing in the August 20, 2015 medical records indicate that Paul was intoxicated at that doctor's appointment, or that a medical professional spoke to him about his drinking.
On September 11, 2015, the day after Paul Beard signed the September SF 2818, he was supposed to babysit Eric and Samantha's children so that the couple could celebrate their wedding anniversary. September 11 had traditionally been a day that Paul Beard "claimed" as his to babysit so that Eric and Samantha could go out. But on that day, Paul Beard arrived "unclean and hung over drunk," such that Eric and Samantha did not feel comfortable leaving their children alone with him.
Despite the apparent increase in drinking, there is no evidence Paul Beard was disciplined for alcohol use on the job, and there is no evidence that he was pressured to retire due to his drinking. Additionally, Eric Beard never attempted to obtain power of attorney for his father and did not seek to be appointed as his guardian. Neither party presented any evidence about Paul Beard's physical or mental condition on September 10, 2015 — the date he signed the September SF 2818. Significantly, his daughter-in-law, Samantha Beard, had no concerns about Paul Beard's competency to sign his designation of beneficiary form on October 29, 2015.
Eric Beard asserts that his father lacked the mental capacity to execute the September SF 2818 because chronic and severe alcoholism rendered Paul Beard incapable of understanding and deciding upon the terms of the contract. MetLife contends it has a contractual right to rely on OPM's certifications and has a duty to pay in accordance with those certifications. While MetLife is correct on this point, the contract between MetLife and OPM does not strip a beneficiary of defenses recognized under federal law.
FEGLIA is silent on the issue of mental capacity. The Court must determine whether state or federal law is applied to determine if an insured individual has the legal capacity to sign an insurance form changing his coverage.
While law in this area is sparse, courts have looked to case law interpreting the Servicemen's Group Life Insurance Act ("SGLIA"), 38 U.S.C. §§ 1965-1980A, for guidance.
Where "federal common law is silent or not fully formed with respect to an issue, it may be appropriate to borrow from state law principles in fashioning the federal common law."
Under federal law, there is a "presumption of mental capacity in the insurance context," placing the burden of proof on Eric Beard.
Beard has not proven that Paul Beard's alcoholism incapacitated him at the time he signed the September SF 2818. While Paul Beard drank heavily, and saw a psychiatrist, there is no evidence that he was ever disciplined for his alcohol use or that it interfered with his work. Significantly, Samantha Beard, Eric's wife, indicated that Paul Beard was competent to sign the Designation of Beneficiary form in October 2015.
Paul Beard was confused about the SF 2818 form in August 2015, when he completed the form choosing inconsistent selections for Options B and C — selecting not to continue coverage, but then requesting "full reduction of all multiples." The forms, with many bureaucratic terms like "full reduction," are confusing even to lawyers.
Because the September SF 2818 is the controlling document, MetLife overpaid Eric Beard approximately $290,000.
For the reasons stated above, because FEGLIA is a federal insurance plan, the Court will apply federal common law. In fashioning a federal common law rule of unjust enrichment, Courts have looked to state law.
In Massachusetts, "a claim for unjust enrichment does not require consideration, but there must be unjust enrichment of one party and unjust detriment to another party." Mass. Eye &
With respect to restitution, it "is an equitable remedy by which a person who has been unjustly enriched at the expense of another is required to repay the injured party."
In an unjust enrichment analysis, one consideration is whether an innocent defendant has reasonably relied on the overpayment.
The Eighth Circuit in
Massachusetts courts also consider whether the insured or beneficiary reasonably relied upon payments in weighing whether retention of the benefit would be unjust.
MetLife has conferred a benefit on Eric Beard, namely $290,000 that he was not entitled to based on his father's insurance coverage at his time of death. The remaining question is whether Beard's retention of the overpayment would be unjust.
In weighing the equities, the Court considers that Eric Beard was not at fault in applying for death benefits as his claim form listed the correct date of death. OPM made a significant error in its November Certification which was based on the wrong date of death. MetLife failed to notice that the date of death on the Certification was inconsistent with the date of death on Eric Beard's claim form. But even if MetLife had caught the error, it would not have known whether Paul Beard died within 31 days of retirement because the forms MetLife received apparently did not list Paul Beard's date of retirement. The primary blame rests with OPM.
For a while, Eric Beard was an innocent recipient in that he had no knowledge of the overpayment until he was contacted by MetLife in March 2016. Considering the good relationship he had with his father, he had no reason to believe there was an overpayment. In reliance on the payment, he made extraordinary improvements to his home that he could not have otherwise afforded. However, despite being notified in March that the money was not rightfully his, Eric Beard continued to spend down the proceeds throughout the summer of 2016. I do not credit his statements that he did not receive notification from MetLife. After he received notice of the mistake, he no longer could reasonably rely on the payment in renovating his home. Allowing him to retain the full benefit of the payment would be a windfall. Because unjust enrichment is an equitable doctrine, the Court determines that judgment should enter for MetLife in the approximate amount Eric Beard had remaining at the time he was notified of the overpayment which, according to bank records, was $217,000.
The Court enters judgment in favor of MetLife in the amount of $217,000. MetLife's request for pre-judgment interest, attorney's fees, and costs is denied. MetLife shall submit a form of judgment within 10 days.