GREENE J.
In these consolidated "debt buyer" small claim actions,
The intersection between Rules 3-306 and 3-701 involves two competing interests. First, Rule 3-306, as amended in 2011, is designed to raise the bar for plaintiff debt buyers who desire to obtain a judgment on affidavit by requiring them to establish a prima facie case on the basis of evidence that would satisfy the business records exception to the hearsay rule. For example, if the consumer debt is an unpaid credit card balance, the plaintiff's evidence must show that the plaintiff owns the debt sued upon and that the defendant debtor owes that debt. Second, small claim actions, by definition, shall be "informal" and the rules of evidence are not applicable to these proceedings, in order to enable all parties to adequately participate in the proceedings without the benefit of counsel.
With these principles in mind, we address the following questions:
We shall hold that in pursuing a judgment on affidavit, involving a small or large claim, a debt buyer plaintiff must produce certain documents, as contemplated by Rule 3-306(d), sufficient to pass muster under the business records exception. Once a small claim action is contested and proceeds to a trial on the merits, the parties are not constrained by the Rules of Evidence, as contemplated by Rule 3-701.
Generally, in debt buyer cases, the debts sued upon arise from consumer credit, such as credit card accounts and other unsecured debts. In the typical debt buying situation, a debtor has an account with a large bank or credit card company (the "original creditor"), and at some point the debtor ceases to make payments on the account. Although the original creditor may intend to collect on the delinquent account, in cases where the amount owed is relatively small or unlikely to be paid without collection efforts, the original creditor may "charge off"
In Maryland, many debt buyers file their collection actions in the District Court, seeking a judgment on affidavit pursuant to Rule 3-306. According to one study, in 99% of debt collection cases surveyed, the debt buyer plaintiff obtained a judgment against a defendant debtor without a trial. See Peter A. Holland, Junk Justice: A Statistical Analysis of 4,400 Lawsuits Filed by Debt Buyers, 26 Loy. Consumer L.Rev. 179, 187 (2014). Similar studies have found that many debt buyer plaintiffs lack adequate proof and obtain improper uncontested judgments as a result, leading to calls for substantial debt collection reform in the United States. See, e.g., U.S. Fed. Trade Comm'n, Repairing a Broken System: Protecting Consumers in Litigation and Arbitration (2010).
In response to this growing problem, in 2011, this Court's Standing Committee on Rules of Practice and Procedure ("the Rules Committee") proposed amendments to Rule 3-306, to become effective January 1, 2012. The Rules Committee's 171st Report explained that "[t]hese amendments [to Rule 3-306 were] designed to address a problem that has received national attention..., namely, the flood of thousands of judgment by affidavit cases filed in the District Court by companies that purchase, usually in bulk and with little supporting documentation, consumer debt that has been charged off by the original creditor." Specifically, the Rules Committee explained:
Accordingly, the Rule as amended was intended to raise the requirements for debt buyer plaintiffs to prove their claim before the trial judge grants a judgment on affidavit. It is this Rule and subsequent amendment, adopted by the Court, that is the primary subject of the instant appeals.
Respondent Portfolio Recovery Associates, LLC ("PRA") filed a small claim action in the District Court, sitting in Baltimore City, on October 3, 2012, to recover $2,897.88 against Petitioner Rainford G. Bartlett ("Bartlett"), arising originally from a delinquent credit card account with Chase Bank USA, N.A. ("Chase"). Bartlett's account became delinquent after he failed to make monthly payments or honor special payment arrangements offered to him by Chase. Bartlett's purchases on his Chase credit card were in excess of the $2500 limit by January 2009, at which time a 90 day payment delinquency notice was mailed to his home as part of his monthly credit card statement. From February to October 2009, Bartlett made several $40 monthly payments to Chase under a special payment program. After Bartlett's failure to make any payments after October 2009, Chase charged-off Bartlett's account. In June 2011, PRA purchased Bartlett's delinquent account as part of a package of debts sold directly to it by Chase.
Along with its complaint, PRA filed a form affidavit and Assigned Consumer Debt Checklist, and attached three exhibits. Exhibit One was entitled "Proof of Existence of the Debt or Account, Rule 3-306(d)(1)," and consisted of Chase monthly credit card account statements bearing Bartlett's name, address, and original account number that reflected credit card charges, payments, finance charges and late fee charges on the account. Exhibit Two was entitled "Proof of the Plaintiff's Ownership, Rule 3-306(d)(3)" and consisted of a copy of the Bill of Sale memorializing the June 28, 2011 sale of delinquent accounts from Chase to PRA and an excerpt from the Final Data File referenced in the Bill of Sale and printed from the electronic records PRA received from Chase when it purchased Bartlett's account. Exhibit Three was titled "Account Charge Off Information, Rule 3-306(d)[ (6) ]" and consisted of PRA's Statement of Account and Interest Worksheet.
Subsequently, Bartlett filed a notice of intention to defend, and following a District Court trial on the merits, judgment was entered in favor of PRA. Bartlett filed a timely notice of appeal pursuant to Rule 7-112, and his appeal was heard de novo in the Circuit Court for Baltimore City on April 24, 2013. Prior to the commencement of trial on the merits in that court, the following colloquy, relevant to this appeal, took place between Bartlett's counsel and the trial judge concerning the applicability of the Rules of Evidence and Md. Rule 3-306 to the present case:
Once the judge proceeded with trial, PRA offered into evidence all the attachments to the original complaint, as well as an Affidavit of Sale from Chase memorializing the sale of Bartlett's debt to PRA, as well as additional credit card statements from January 2009 to May 2010. David Sage, PRA's custodian of records, testified about the documents included as exhibits at trial, his knowledge of the business practices of PRA, that he was taught how Chase maintains their records, and the process by which PRA purchased the portfolio of delinquent accounts from Chase. Bartlett also testified at the merits trial, and confirmed that he had a Chase credit card and that he previously received monthly credit card statements at the mailing address reflected in the statements. He further indicated that he recalled receiving a letter from PRA stating that it now owned his Chase account and that he had to go to court for the money he owed Chase. Bartlett testified that at one time, the balance on his account was "$2,800 and some dollars." Following the conclusion of the trial on the merits, the trial judge made his evidentiary rulings and entered judgment in favor of PRA, stating, in pertinent part:
Thereafter, Bartlett filed a petition for certiorari,
Respondent Midland Funding, LLC ("Midland") filed a small claim action in the District Court, sitting in Baltimore City, on December 22, 2011,
Townsend was served with a copy of the complaint and filed a notice of intention to defend on January 23, 2012. A merits trial was to be held in the District Court on November 7, 2012. Counsel for both
Thereafter, Townsend filed a timely notice of appeal to the Circuit Court for Baltimore City pursuant to Md. Rule 7-112. A de novo trial was held in the Circuit Court on May 2, 2013. Counsel for both parties appeared at the de novo trial, however Townsend did not appear and no witnesses were called at trial. Midland submitted as "Exhibit 1" the documents attached to the original complaint. Townsend objected to the admission of the documents based on Rule 3-306, hearsay, and lack of personal knowledge. He further argued that because Rule 3-701 cross-references Rule 5-101, the rules regarding competency still apply even in small claims, and in this case Midland needed a competent witness to introduce documents, which it failed to do because the affiant lacked personal knowledge. Midland responded that the Rules of Evidence do not apply in this small claim case, and therefore the documents are admissible in evidence for the trial judge to consider. At the conclusion of counsel's arguments, the judge announced that the court would hold the matter sub curia and issue a written opinion.
The Circuit Court filed its Order on May 15, 2013, entering judgment for Midland. In its Order, the court made the following findings:
Townsend thereafter filed a petition for certiorari with this Court, which we granted on August 14, 2013. Townsend v. Midland Funding, 433 Md. 513, 72 A.3d 172 (2013).
In the present cases, we discuss three standards of review. The three standards of review coincide with the three questions before this Court. Our first inquiry, whether the Rules of Evidence apply in debt buyer small claim proceedings, is a question of law. It is well established that pure conclusions of law are reviewed de novo. See Nesbit v. Government Employees Ins. Co., 382 Md. 65, 72, 854 A.2d 879, 883 (2004); J.L. Matthews, Inc. v. Md.-Nat'l Capital Park & Planning Comm'n, 368 Md. 71, 92, 792 A.2d 288, 300 (2002). Accordingly, we shall review de novo the question of whether Md. Rule 3-306(d) requires documentary evidence to pass muster under the business records exception in a small claim proceeding once the case is contested.
Next, we review the Circuit Court judges' "evidentiary rulings" involving weighing the reliability and probative value of the evidence to determine its admissibility pursuant to the abuse of discretion standard. See Dehn v. Edgecombe, 384 Md. 606, 628, 865 A.2d 603, 616 (2005); McCormack v. Bd. of Educ. of Baltimore Cnty., 158 Md.App. 292, 302, 857 A.2d 159, 164 (2004) ("When the trial judge's ruling involves a weighing, we apply the more deferential abuse of discretion standard."). Because, as we shall explain, the Rules of Evidence do not apply in a small claim proceeding, the admissibility of evidence in such circumstances is left to the sound discretion of the trial judge.
Finally, we review the judgments of the trial courts for clear error. As stated in our rules, an appellate court "will not set aside a judgment of the trial court on the evidence unless clearly erroneous[.]" Md. Rule 8-131(c); Marwani v. Catering by Uptown, 416 Md. 312, 318-19, 6 A.3d 928, 931 (2010) (reviewing a de novo trial in the Circuit Court on direct appeal from the District Court, and stating that "[t]he Court of Appeals will set aside the judgment of a court based on the factual findings of that court only when those findings are clearly erroneous."). "The appellate court must consider evidence produced at the trial in a light most favorable to the prevailing party and if substantial evidence was presented to support the trial court's determination, it is not clearly erroneous and cannot be disturbed." Ryan v. Thurston, 276 Md. 390, 392, 347 A.2d 834, 835-36 (1975). Ultimately, we conclude that the judges conducting trials de novo in the present cases neither erred nor abused their discretion in entering judgment in favor of Respondents, respectively.
Historically, the purpose of small claims courts is to provide greater access to justice for the public by allowing claims for small amounts of money to be litigated inexpensively and efficiently. See Eric H. Steele, The Historical Context of Small Claims Courts, 6 Am. B. Found. Res. J. 293 (1981) (providing a broad historical background and analysis of small claims courts in the United States). To achieve this goal, small claim cases in Maryland proceed "informally." That is, "the rules of evidence and procedure in small claims cases are simplified to make it easier for individuals to represent themselves." Maryland Courts, Small Claims: How to File a Small Claim in the District Court of Maryland, http://www.courts.state.md.us/district/forms/civil/dccv001br.pdf (last visited April 1, 2014).
By statute, small claims are defined as claims for monetary judgments not exceeding $5,000, and are under the exclusive jurisdiction of the District Court. Md. Code (1973, 2013 Repl. Vol.), § 4-405 of the Courts and Judicial Proceedings Article. Title 3 of the Maryland Rules governs civil procedure in District Court. Chapter 700 of Title 3 deals with "special proceedings," which includes small claims. Specifically, Md. Rule 3-701 governs "Small Claim Actions." Rule 3-701(a) specifies and explains that "[t]he rules of this Title apply to small claim actions, except as provided in this Rule." Nothing in Rule 3-701 exempts small claims from Rule 3-306 regarding judgments on affidavit, so the procedures outlined therein certainly apply in small claim actions as well as large claim actions. Conduct of trials for small claim actions is governed under subsection 3-701(f), however. It provides that "[t]he court shall conduct the trial of a small claim action in an informal manner. Title 5 of these rules [(Rules of Evidence)] does not apply to proceedings under this Rule." Subsection (f) is plain and unambiguous: the rules of evidence do not
Under Md. Rule 7-112(d)(2), a judgment entered in the District Court is subject to an appeal to be heard de novo in the circuit court. Like a small claim action in the District Court, the de novo trial in the circuit court "shall [be] conduct[ed] ... in an informal manner, and Title 5 of these rules does not apply to the proceedings," Rule 7-112(d)(2), "other than those [rules] relating to the competency of witnesses." Md. Rule 5-101(b). Accordingly, the Rules of Evidence codified in Title 5 of the Maryland Rules, except for the rules of competency, do not apply to trial in small claim proceedings, either in the District Court or on "de novo appeal" in the circuit court, provided the claim does not exceed the jurisdictional amount of $5,000.
Maryland Rule 3-306 governs the procedure for judgment on affidavit.
Next, new subsection (e) provides the procedures for "subsequent proceedings," and explains how the case will proceed if the action moves beyond the demand for judgment on affidavit stage. Whether the action proceeds beyond the purview of Rule 3-306 depends on how the defendant responds. See Rule 3-306(e). This procedure was described in Goodman:
Goodman, 364 Md. at 489-90, 773 A.2d at 530-31 (footnote omitted). In other words, if the defendant fails to file a notice of intention to defend pursuant to Rule 3-307,
On the other hand, if the defendant files a timely notice of intention to defend under Rule 3-307, he or she is entitled to a trial on the merits and Rule 3-306(e)(1) expressly requires the plaintiff to "appear in court on the trial date prepared for a trial on the merits." The matter then proceeds to trial pursuant to the applicable rules. For small claim actions, the trial is conducted pursuant to Rule 3-701. As required by Rule 3-701(f), "[t]he court shall conduct the trial of a small claim in an informal manner[, and] Title 5 of these rules does not apply" (except for the rules regarding competency of witnesses). Therefore, once the small claim action proceeds to trial, the parties are not constrained by the Rules of Evidence.
The 2011 amendment to Rule 3-306 added a special provision relating to debt buyer cases. See One Hundred Seventy-First Report of the Standing Committee on Rules of Practice and Procedure, 8 (July 1, 2011) ("The major thrust of the proposed amendments is in a new section (d), which deals specifically with claims arising from assigned consumer debt."). The new subsection (d) requires debt buyer plaintiffs to provide additional documents with its complaint and affidavit to satisfy the "Assigned Consumer Debt Checklist." Rule 3-306(d) provides in pertinent part:
In essence, subsection (d) provides "heightened pleading and evidentiary requirements" for the documents submitted in all assigned consumer debt cases. See
To be clear, Rule 3-306 is a rule of procedure, not a rule of evidence. In assigned consumer debt cases, subsections (b), (c), and (d) describe the burden on the plaintiff to prepare and submit the complaint, demand for judgment on affidavit, and required supporting documentation in order to be successful in obtaining a judgment on affidavit. As we have explained, the next step in the case depends on whether the defendant files a notice of intention to defend. See Rule 3-306(e). If the defendant fails to respond by filing a timely notice of intention to defend, or the defendant files a timely notice of intention to defend but fails to appear at trial,
On the other hand, if the defendant files a notice of intention to defend and contests the case, the case proceeds to a trial on the merits. In a small claim action, as here, the trial proceeds pursuant to Rule 3-701. As required by Rule 3-701(f), the "court shall conduct the trial of a small claim in an informal manner[, and] Title 5 of these rules does not apply" (except for the rules regarding competency of witnesses). Therefore, once the small claim action moves beyond the demand for judgment on affidavit stage, the plaintiff will have to present evidence at trial to prove that the defendant owes the debt to the plaintiff, but will not be constrained by the Rules of Evidence in doing so. This is true for all small claims, including a debt buyer case.
As we previously noted, the purpose of Rule 3-701's informality requirement is to make small claim actions accessible for all, whether represented by counsel or self-represented. To require otherwise would make it substantially more difficult for self-represented defendants to participate in debt buyer proceedings such as these. If we were to require that evidence introduced at a small claim merit trial must satisfy a
In the instant cases, the defendants both filed a notice of intention to defend, and each case proceeded to a trial on the merits. Either the defendant or defendant's counsel appeared at the separate trials. The trial judges, respectively, rendered judgment after hearing arguments and accepting evidence on the merits. Thus, the prevailing plaintiffs did not obtain judgments on affidavit under Rule 3-306, but rather, prevailed under the procedural rules governing small claim actions (Rule 3-701 in District Court and Rule 7-112 in Circuit Court pursuant to a de novo appeal). Because the Rules of Evidence do not apply in the instant situations and because of the informal nature of a small claim proceeding, a trial court is tasked only with weighing the reliability and credibility of the evidence before it, and then considering such evidence on a discretionary basis when making its determination. See Goodman, 364 Md. at 491, 773 A.2d at 531 ("Necessarily, when there is no hard and fast rule governing the situation, in arriving at a decision, the trial judge must exercise his or her judicial discretion and the resulting decision is reviewed for the soundness and reasonableness with which the discretion was exercised."); In re Billy W., 387 Md. at 434, 875 A.2d at 751 (holding that, where the Rules of Evidence were not strictly applied, the trial judge "must evaluate whether evidence proffered for admission is sufficiently reliable and probative prior to its admission"); cf. Della Ratta v. Dyas, 414 Md. 556, 583-84, 996 A.2d 382, 398 (2010) (quoting State v. Smith, 374 Md. 527, 533-34, 823 A.2d 664, 668 (2003) ("Weighing the credibility of witnesses and resolving any conflicts in the evidence are tasks proper for the fact finder.")). We review the judge's weighing of the evidence here for an abuse of discretion.
To address the contention that the trial judges abused their discretion in considering some of the evidence before them, we note that a significant portion of the evidence before the respective courts consisted of bank records submitted by Respondents. We recognize generally that bank records are a form of business records, and that "[t]he trustworthiness and reliability of any business record arises from the fact that entries recording an act or event are made in the regular course of business and it is the regular course of business to record those entries at the time of that act or event or soon thereafter." State v. Garlick, 313 Md. 209, 222, 545 A.2d 27, 33 (1988) (quotations omitted) (noting that the business records exception applies to both civil and criminal cases). This Court has recognized that bank records, particularly when the bank has no stake in the outcome of the litigation, have a strong indicia of reliability, Chapman v.
Moreover, it is well-established that a custodian of business records does not have to be the custodian "who was such at the time the record was made." Killen v. Houser, 251 Md. 70, 76, 246 A.2d 580, 583 (1968). To be sure, "there is no requirement that the witness have first-hand knowledge of the matter reported or that the witness actually have prepared or observed the preparation of the report." Dep't of Pub. Safety & Corr. Servs. v. Cole, 342 Md. 12, 29, 672 A.2d 1115, 1123 (1996). If this were not the case, the business records exception "would lose much of its utility and effectiveness." Killen, 251 Md. at 76, 246 A.2d at 583. Because the admissibility of the evidence in these small claims cases is left to the sound discretion of the trial judge, the outcomes in the two cases under review depends on the reliability and credibility of the evidence presented at trial. We also review the judgments rendered by the Circuit Courts for clear error.
PRA filed its complaint against Bartlett after the effective date of the amendments to Rule 3-306(d).
As detailed extensively in Section II.A. of this opinion, the evidence before the Circuit Court judge was as follows: documents including (1) an Affidavit of Sale from a Chase attorney stating Bartlett's account was sold to PRA, (2) a Bill of Sale, (3) a Final Data File, (4) Chase monthly credit card statements from January 2009 to May 2010, and (5) PRA's Account Charge Off Information; and testimony from (1) David Sage, PRA's custodian of records ("Sage"), and (2) the debtor, Rainford Bartlett.
To be sure, at a minimum, Bartlett's monthly credit card statements are considered bank records. Not only do such records have a strong indicia of reliability, but the trial judge evaluated the documents before him under the "guideposts" of Rule 3-306. He stated that "one could look to the provisions of [Rule] 3-306(d) as sort of a guidepost for what the proof has to show [a]nd I've been considering the evidence in light of that." Under that standard, the judge concluded that the documents produced were in fact admissible in accordance with 3-306(d), despite the fact that they need not be admissible in accordance with this Rule in the small claims context. He elaborated that the more difficult question to satisfy was whether PRA owned
Moreover, the judge noted that while he did not find some aspects of Sage's testimony persuasive, the parts of Sage's testimony that demonstrated "a more precise knowledge" of some of the data provided "was credible and persuasive, and satisfied the preponderance of the evidence test." Indeed, while Sage did not have personal knowledge of all aspects of the debt buying process he was testifying about, personal knowledge is not always necessary in this context. The judge clearly exercised his discretion when considering the reliability of such testimony. Even if the documents and Sage's testimony alone were not sufficient, the addition of Bartlett's testimony was sufficient to satisfy PRA's burden of proof. The judge compared Bartlett's "candid testimony" to support facts put forth in the documents and in Sage's testimony in order to weigh their credibility. Because the judge referenced "guiding principles or rules of law" and a reasonable person could reach the same conclusion, we hold that there was no abuse of discretion in the instant case.
We shall also hold that in light of the evidence presented, there was no clear error in entering judgment in favor of the plaintiff. The court determined that Bartlett was liable for payment of the debt at issue based on the evidence before the court, which included the documents submitted by PRA and the testimony of both PRA's custodian of records and of the debtor himself. Accordingly, we shall affirm the judgment of the Circuit Court in Bartlett v. PRA.
As a threshold matter, Midland filed its complaint prior to January 1, 2012, and therefore, the heightened pleading requirements of Rule 3-306(d) as amended did not apply. Nevertheless, the judges in both the District Court trial and the de novo trial in the Circuit Court indicated that they considered Rule 3-306 as a guideline and further concluded that the documents satisfied the requirements of Rule 3-306 as amended in 2011.
In this case, Midland filed with its complaint and demand for judgment on affidavit, (1) the Affidavit of Ashley Lashinski, legal specialist with access to account records of Midland Credit Management, Inc., the account servicer for Midland, stating the amount of the debt owed, that Midland is the owner of the debt, and that the records are maintained in the regular
At the trial de novo in the Circuit Court, Midland offered as evidence the documents attached to its complaint, namely, the Affidavit of Ashley Lashinski, the "Bill of Sale" from Chase to Midland, and the photocopies of Townsend's credit card account statements. The court correctly concluded that "the Maryland Rules of Evidence (Title 5) do not apply to these small claim proceedings" and "determined to receive and consider" the evidence offered by Midland. As we have discussed, in this small claim case the admission of the evidence was within the trial judge's discretion. We conclude that it was not an abuse of discretion for the court to admit Midland's affidavit and supporting documents, where the court had "determined to receive and consider [the affidavit and supporting documents] pursuant to the instruction and guidance of Md. Rule 3-306." To be sure, a "reasonable person would take the view adopted by the trial court" and would conclude that the rulings were not "clearly against the logic and effect of facts and inferences before the court." North v. North, 102 Md.App. 1, 13, 648 A.2d 1025, 1031 (1994) (citations and quotations omitted). Contrary to the views espoused in the dissenting opinion in this case, it would be inappropriate for this Court to reverse the judgment of the Circuit Court simply because members of this Court would not reach the same conclusions. See id.
Although the signed but redacted "Bill of Sale" was not reliable evidence of the purchase of the Chase account, the Affidavit of Ashley Lashinski was sufficiently reliable evidence. Her affidavit was "based upon personal knowledge of [the] account records maintained on [Midland's] behalf" by Midland Credit Management, Inc., the account servicer. In addition, Lashinski's affidavit references Townsend's Chase account and the account number. The last four digits of that account number appear in each of the eighteen separate billing statements attached to Midland's Exhibit One and issued by Chase to Townsend. The statements show the account summary and account activity, including the payment date, new balance, past due amount, and minimum payment due. We note further that the defendant did not attend or participate in the trial. Had he participated, the judge would have had the additional benefit of any evidence the defendant wished to present. Under the circumstances, however, all the judge had to consider was the plaintiff's evidence and the argument of defense counsel. Accordingly, the plaintiff should not be penalized because the defendant failed or refused to participate in the proceedings.
Townsend contends that because Ashley Lashinski's assertions are hearsay, the Circuit Court committed reversible error by admitting Exhibit One (Affidavit and supporting documents).
Finally, there was no clear error in entering judgment in favor of the plaintiff, where the court found that "[w]ith the contents and attachments of Plaintiff's Exhibit 1, over Defendant's objection(s), the Plaintiff has proven its claim by a preponderance of the evidence. Specifically, the Affidavit conforms to the requirements of Md. Rule 3-306 in this `debt buyer' case." Although the court is not bound by the heightened pleading requirements of Rule 3-306(d) in a contested small claim proceeding, it did not err in using 3-306(d) as a guide in its disposition of this case. The trial judge expressly found that the documents presented at trial demonstrated both the existence of Townsend's debt and Midland's ownership of the debt. In light of the evidence presented, the judge's consideration of the reliability and weight of the evidence before her, and the absence of any rebuttal evidence by Respondent, who chose not to attend or testify at trial, we find no clear error on the part of the trial judge. Accordingly, we affirm the judgment of the Circuit Court for Baltimore City in both cases under review.
ADKINS and McDONALD, JJ., concur and dissent.
WATTS, J., concurs.
McDONALD, J., concurring in the judgment in part and dissenting in part, which ADKINS, J., joins.
I would decide these two appeals differently. The purchase of a debt from the original creditor and the pursuit of its collection in the District Court is a legitimate economic enterprise. But the prosecution
The summary disposition rule in the District Court — i.e., judgment by affidavit under Maryland Rule 3-306 — spells out specific requirements for the contents of affidavits in debt buyer cases.
Under the Majority's approach, it is only when the defendant puts the debt buyer plaintiff to its proof that the rules are relaxed for the plaintiff. It is not self-evident why there would be a lesser standard of proof when the allegations of the complaint are contested and a trial must be held at which the plaintiff still bears the burden of proof. I would not relax the normal standard of proof when the plaintiff's case depends entirely on the reliability of certain records, some of which originated with the plaintiff and some of which the plaintiff purchased from a third party, and about which there may be legitimate questions as to their trustworthiness.
Second, in affirming the judgments in these cases, the Majority opinion notes that this Court in Chapman v. State, 331 Md. 448, 628 A.2d 676 (1993), characterized bank records as having "strong indicia of reliability." Majority op. at p. 284, 91 A.3d at 1144. That case was a criminal prosecution in which the bank was simply a witness and had no stake in the outcome — unlike a collection case involving a debt allegedly owed to a bank.
Chapman v. State, 331 Md. at 464, 628 A.2d 676 (emphasis added) (citations omitted).
As the Federal Trade Commission has found, banks that sell debt accounts to debt buyers often disclaim the reliability of the records and accounts that they are providing to the debt buyer. Federal Trade Commission, The Structure and Practices of the Debt Buying Industry (2013) at p. 25; see also Holland, Junk Justice: A Statistical Analysis of 4,400 Lawsuits Filed by Debt Buyers, 26 Loyola Consumer L.Rev. 179, 193-94 & nn. 45, 50 (2014). It seems odd to accord special reliability to those records when the business that actually created and maintained them may have disclaimed their reliability.
In addition, in Chapman and in the other cases cited by the Majority opinion involving business records, the courts appropriately qualified their holdings by noting that records that otherwise satisfy the conditions of the business records exception are not admissible if circumstances concerning their source or preparation indicate that they lack "trustworthiness."
Finally, under the Majority's approach, a defendant may be precluded from any opportunity to cross-examine the plaintiff's witnesses. It is true that small claims trials under Rule 3-701 are to be conducted informally, but that does not mean that "anything goes" — in particular, that a party that has the burden of proof can avoid having any of its evidence tested through cross-examination. As the Majority opinion notes, the primary purpose of small claims courts is to provide greater access to justice. Majority op. at pp. 273-74, 91 A.3d at 1138. That goal involves not only increasing the efficiency of the judicial system, but also "increasing the access of the poor to equal justice." Eric H. Steele, The Historical Context of Small Claims Courts, 6 Am. B. Found. Res. J. 293 (1981). Rule 3-701, and its predecessor rule,
In sum, we should not decide these cases by according special reliability to the business records offered by one party to a dispute, particularly when they belong to a third party and there may be a legitimate
In the trial of the Bartlett case, Mr. Bartlett himself was called as a witness by PRA in its own case. He conceded the existence and the amount of his debt to Chase Bank. In light of this corroboration, there is no reason to doubt the accuracy of the information set forth in the records from Chase Bank.
A representative of PRA also testified and was cross-examined concerning PRA's records in the Circuit Court. The Circuit Court itself noted that PRA's witness was present and subject to cross-examination. Trial Transcript at p. 16 ("You have the full ability to plumb the testimony and expose whether it's based upon reliable and probative evidence, or not."). In finding that PRA had proven its ownership of Mr. Bartlett's debt to Chase Bank, the Circuit Court relied on the testimony of PRA's representative, although the Court expressed skepticism about some aspects of that testimony. Id. at p. 129.
In light of the corroborating evidence of the debt, it was not necessary for PRA to prove its existence and amount solely through the business records of Chase Bank. The witness sponsoring PRA's business records testified and was available for cross-examination. The conclusions drawn by the Circuit Court were not clearly erroneous. Accordingly, I would affirm the judgment of the Circuit Court, although not on the basis stated in the Majority opinion.
The Townsend case is a different matter.
Midland appeared at trial in both the District Court and the Circuit Court without any witnesses and attempted to prove its case simply by submitting an affidavit and copies of various documents. The affidavit of its absent agent — Ashley Lashinski, an employee of a Midland affiliate — did not specifically identify the documents that comprised Midland's proof, perhaps because those documents differed in the two courts.
One of the key exhibits that accompanied the affidavit in both courts was a redacted "bill of sale" that purportedly documented the sale of certain debts by Chase Bank, including the debt attributed to Mr. Townsend, to Midland. This bill of sale was apparently an exhibit to a purchase and sale agreement that was not itself submitted to the courts below.
The District Court judge noted the gap in Midland's proof — none of the records submitted in the District Court actually documented that Mr. Townsend's debt had been sold to Midland — but was willing to find that Midland had covered that gap, by a preponderance of the evidence, through a reference to Mr. Townsend's Chase account number in Ms. Lashinski's affidavit. The Circuit Court similarly relied on Ms. Lashinski's affidavit to conclude that Midland had satisfied the requirements of Rule 3-306
The Majority opinion only briefly addresses the possibility that due process would require an opportunity to cross-examine Ms. Lashinski, citing the Bo Peep case for the proposition that an administrative agency may base a decision on hearsay evidence. Majority op. at pp. 289-90 n. 17, 91 A.3d at 1147-48 n. 17 citing Maryland Department of Human Resources v. Bo Peep Day Nursery, 317 Md. 573, 565 A.2d 1015 (1989). In Bo Peep, the hearsay evidence consisted of certain statements made by children concerning acts of abuse allegedly committed against them. However, in contrast to this case, in Bo Peep the adult witnesses who introduced that hearsay into evidence were all subject to significant cross-examination at the hearing, as the Bo Peep opinion recounts at some length. See Bo Peep, 317 Md. at 586-95, 565 A.2d 1015. Indeed, in Bo Peep this Court favorably contrasted the procedures in the case before it — in which there was cross-examination — with another case in which there was "no opportunity for cross examination" and the proceedings thereby lacked "fundamental fairness." Bo Peep, 317 Md. at 598-601, 565 A.2d 1015 describing Rogers v. Radio Shack, 271 Md. 126, 314 A.2d 113 (1974). In Mr. Townsend's case, no one from Midland was available for cross-examination. If the trial of this case had proceeded similarly to the administrative hearing in Bo Peep, Ms. Lashinski (like the adult witnesses in Bo Peep through whom the hearsay was admitted) would have been available for cross-examination when she laid the foundation for the introduction of hearsay statements in the Midland and Chase Bank records under the business records exception.
On its face, Ms. Lashinski's affidavit raises some obvious questions that might
It may be that Ms. Lashinski could have answered any questions that Mr. Townsend's counsel might have posed in a way that advanced Midland's case. But we do not know because, without a witness to cross-examine, the defendant never had that opportunity.
It may be that, in most debt buyer cases, the defendant owes the debt and the debt buyer owns the debt. But that is not a reason to discard the normal standards of proof, forgive gaps in the debt buyer's own records, and treat certain bank records as infallible, particularly when a bank itself may have disclaimed their accuracy. It is ironic that a trial process designed to allow unrepresented lay people to find justice in the legal system, and a rule on summary disposition designed to require debt buyer plaintiffs to satisfy the business records exception to the hearsay rule, have been transformed into a streamlined debt collection process under which a sophisticated institutional litigant avoids even the possibility that its evidence will be subject to testing by cross-examination.
Judge ADKINS joins this opinion.
WATTS, J., concurring.
Respectfully, I concur in the judgment in both cases, Bartlett v. Portfolio Recovery
Like the Majority, I conclude that Rule 3-306 sets forth the requirements for obtaining a judgment on affidavit, not the requirements for prevailing at a trial. Upon the filing of a timely notice of intention to defend pursuant to Rule 3-306(e)(1), the case proceeds as any other small claims action, and, pursuant to Rule 3-701(f), the District Court would conduct the trial in an informal manner, and Title 5, the Rules of Evidence, would not apply.
I agree that this Court should affirm the judgment of the circuit court, but not for the reasons stated in the Majority opinion. Like the Majority, I conclude that the circuit court did not err in admitting the documents included in PRA's Exhibits 1 and 2, over Bartlett's objection that the documents failed to satisfy Rule 5-803(b)(6). Because the Rules of Evidence do not apply in contested small claims cases, whether the documents included in PRA's Exhibits 1 and 2 were hearsay or excepted hearsay under Rule 5-803(b)(6) was simply not a determination that was before the circuit court.
The circuit court did not err in admitting PRA's Exhibits 1 and 2 — which included records from the original creditor, Chase — over Bartlett's objection that Sage lacked personal knowledge of the creation and maintenance of the records. As discussed by the majority, an alleged lack of personal knowledge did not render Sage incompetent to testify or to serve as the proponent of the documents in the small claims trial, as a witness's personal knowledge is distinct from the witness's competency.
But PRA raises a point that the Majority does not address. PRA contends that, if the Rules of Evidence were applicable, under Md.Code Ann., Cts. & Jud. Proc. (1973, 2013 Repl. Vol.) ("CJP") § 10-101, in a small claims action, a sponsoring witness with personal knowledge is not required for admission of business records into evidence. I agree. If the documents at issue were deemed to be business records, a sponsoring witness's lack of personal knowledge would not be fatal to the admission of the documents. CJP § 10-101(d), concerning evidence of proof of accounts and records, provides: "The lack of personal knowledge of the maker of the written notice may be shown to affect the weight of the evidence but not its admissibility." In Bethlehem-Sparrows Point Shipyard v. Scherpenisse, 187 Md. 375, 381, 50 A.2d 256, 260 (1946), we explained that Maryland modeled its business records statute — now codified at CJP § 10-101 — after the Model Act for Proof of Business Transactions, stating:
(Citation omitted).
Accordingly, I agree that this Court should affirm the judgment of the circuit court, but not entirely on the grounds stated in the Majority opinion.
As to Townsend's contention that the circuit court's admission of Lashinski's affidavit violated his right to due process because Lashinski was not available for cross-examination, in my view, this case's particular circumstances do not establish a due process violation. An appellate court reviews without deference whether a trial court violated a constitutional right. See Ellis v. Hous. Auth. of Balt. City, 436 Md. 331, 353, 82 A.3d 161, 174 (2013), reconsideration denied (Jan. 23, 2014) ("[I]n reviewing a possible violation of a constitutional right, this Court conducts its own independent constitutional analysis. We perform a de novo constitutional appraisal in light of the particular facts of the case at hand[.]" (Alterations in original) (citation and internal quotation marks omitted)).
In Rhoads v. Sommer, 401 Md. 131, 160, 931 A.2d 508, 525 (2007), this Court stated:
(Quoting Mathews v. Eldridge, 424 U.S. 319, 335, 96 S.Ct. 893, 47 L.Ed.2d 18 (1976)).
In certain cases, this Court has determined the right to cross-examination to be a fundamental part of due process. In Md. Dep't of Human Res. v. Bo Peep Day Nursery, 317 Md. 573, 597, 565 A.2d 1015, 1026-27 (1989), cert. denied sub nom. Cassilly v. Md. Dep't of Human Res., 494 U.S. 1067, 110 S.Ct. 1784, 108 L.Ed.2d 786 (1990), an administrative appeal, this Court referred to the right to cross-examination as an "essential element[]" of due process. (Citation omitted). See also Archer v. State, 383 Md. 329, 356, 859 A.2d 210, 226 (2004) (This Court referred to the right to cross-examination as a "fundamental element[]" of due process in criminal cases. (Citation omitted)); In re Thomas J., 372 Md. 50, 65, 811 A.2d 310, 319 (2002) (This Court referred to the right to cross-examination as a "fundamental right[]" that is part of due process in juvenile cases. (Citation omitted)).
Although the right of cross-examination may indeed be determined to be a fundamental element of due process in small claims cases, I do not believe the test in Mathews, 424 U.S. at 335, 96 S.Ct. 893
If the merits were to be addressed, this case's circumstances do not warrant a finding of a due process violation. On appeal, Townsend has challenged the process and Midland's manner of proof, but he has not alleged that he is, in fact, not the debtor, or that there is an error as to the debt. Applying the Mathews test, the private interest affected is a property interest. The amount at stake in this case is $1,905.21. Although small claims actions involve smaller amounts than other civil actions for damages, admittedly, the amount at stake may constitute a considerable amount for any defendant. Here, however, other than referencing the amount, Townsend has not alleged the amount to constitute a substantial property interest. Similarly, it has not been established that the risk of an erroneous deprivation of property is high. Townsend has not alleged any circumstances such as an error in paperwork — i.e., that Midland does not own the debt or the amount is incorrect — or misidentification of himself as the debtor. Thus, in this case, there is no probable value of additional safeguards necessary to prevent an erroneous result. In sum, although cross-examination may indeed be determined to be a fundamental aspect of due process in small claims cases, an analysis of this case's circumstances does not result in the conclusion that Townsend was deprived of due process.
Although I agree that this Court should affirm the judgment of the circuit court in both cases, in light of the issues raised by Bartlett, Townsend, and amici, and those discussed by Judge Robert N. McDonald in his concurring and dissenting opinion — most notably, the observation that the small claims trial process was designed "to make the justice system more accessible for low income and unrepresented parties" rather than to "allow institutional parties to shield themselves from cross-examination," see Concurring and Dissenting Opinion at 293-95, 91 A.3d at 1150-51 — I would urge the Standing Committee on Rules of Practice and Procedure to investigate whether there should be changes to the Maryland Rules concerning the level and type of proof in assigned consumer debt small claims contested trials.
Townsend asks: