J. FREDERICK MOTZ, District Judge.
These actions arise from disputes surrounding franchise agreements. In the first action, Plaintiff The Cleaning Authority ("TCA") brings several claims against Defendants Joanna Neubert and Frederick Neubert (collectively the "Neuberts") and/or Defendant Ashley N. Vanhook ("Vanhook").
TCA is a Maryland corporation with its principal place of business in Columbia, Maryland. (Amended Complaint at ¶ 1.) For more than ten years, TCA has franchised THE CLEANING AUTHORITY® residential home cleaning business throughout the United States. TCA offers a "business format franchise," meaning it offers an entire method of doing business, including methods, standards, and specifications that constitute THE CLEANING AUTHORITY® system of doing business (the "System"). (Id. at ¶ 9.) TCA also licenses franchisees to use its registered trade name, trade dress, and service marks, as well as certain other designs, phrases, logos, etc. (Id. at ¶ 10.) As of December 2009, there were 180 domestically franchised THE CLEANING AUTHORITY® businesses in the United States. (Id. at ¶ 12.) The franchisees offer residential home cleaning services, using TCA's exclusive "Detail-Clean Rotation System." (Id. at ¶ 13.) The franchisees also use special training materials, sales techniques, and personnel management and management control systems, including TCA's customized, proprietary business management software called "TCA.net." (Id. at ¶ 14.) TCA.net "is a software system that guides franchisees in essentially all aspects of their franchise operations, including managing initial contracts with potential customers and identifying critical information about customers (name, address, cleaning service dates, rates)." (Id. at ¶ 36.)
On December 16, 2004, TCA entered a written franchise agreement with the Neuberts ("Neubert Franchise Agreement"), granting them the right to open and operate a TCA cleaning business within a specified territory consisting of certain Zip Codes in South Carolina. (Amended Complaint at ¶ 15.) Contemporaneously with their execution of the Neubert Franchise Agreement, the Neuberts also executed a Mailer Services Agreement ("MSA") with TCA's affiliate, S & T Management, Inc. d/b/a TCA Advertising or TCA Supplies ("S & T"), to mail customers advertisements for the franchised business. The term of the MSA was co-terminous with the term of the Neubert Franchise Agreement. (Id. at ¶ 16.) As part of the consideration for receiving the franchise opportunity from TCA, the Neuberts agreed to pay TCA a percentage of the gross revenue they generated as franchisees, as well as a national advertising fee. They also promised to comply with certain terms and conditions. (Id. at ¶ 17.) These terms included a noncompete clause, steps to protect the goodwill and other interests of TCA, and a promise to protect TCA's confidential and proprietary information including customer information. (Id. at ¶¶ 18-31.)
In December 2009, when the Neuberts had an active base of approximately 370 customers, they terminated the Neubert Franchise Agreement. (Id. at ¶ 33.) Under the terms of the Neubert Franchise Agreement, however, the term was for ten years and they could only terminate early if TCA was in material breach of the Agreement and failed to cure the breach within thirty days after written notice by the Neuberts. (Id. at ¶ 38.) The Neuberts provided less than three hours' prior notice that they were terminating the franchise, in an email sent December 18, 2009. (Id. at ¶ 40.) TCA further alleges that after this early termination, the Neuberts helped Vanhook continue to operate an identical cleaning business at the same location as the franchise, retaining the same employees, and using the same confidential customer information. (Id. at ¶ 41.) The Neuberts and Vanhook refused to return customer keys or provide TCA with customer information and intentionally concealed their course of conduct. (Id. at ¶¶ 42-44.) They also allegedly conducted other similar and related conduct in violation of the Neubert Franchise Agreement. (Id. at ¶¶ 45-48.) TCA attempted to refranchise the area but found doing so difficult because Vanhook was conducting virtually the same business and refused to cooperate with transitioning TCA customers to a new franchisee. (Id. at ¶¶ 51-52.)
In the second suit, TCA alleges similar circumstances with regards to the Aldriches and Jane Does. On December 9, 2003, TCA and the Aldriches entered into a written franchise agreement ("Aldrich Franchise Agreement") similar to the Neubert Franchise Agreement but covering a different area in South Carolina. They also executed the MSA agreement with S & T. (Second Amended Complaint at ¶¶ 15-31.) The Aldrich Franchise Agreement was also for a ten year term, so the Aldriches could only terminate it prior to December 8, 2013 if TCA committed a material breach of the Agreement and failed to cure it within thirty days of receiving written notice of the breach. (Id. at ¶¶ 36-37.)
On October 7, 2009, the Aldriches sent an email to TCA, requesting verification of all brochure mailings for their franchise for the weeks ending August 8, 2009, August 15, 2009, and August 29, 2009. Although S & T and TCA were not obligated to provide this information, they sent the Aldriches an email verification of the mailers (by total pallet weight) based on the United States Postal Service Plan-Verified Drop Shipment Verification and Clearance Form 8125. (Id. at ¶ 40.) The Aldriches found this information insufficient and provided TCA with a purported Notice of Breach, asserting that TCA failed to provide "proof of mailing" and failed to disclose in a Uniform Offering Circular that TCA has supposedly received "vendor rebates" from S & T. (Id. at ¶ 41.) On November 21, 2009, the Aldriches sent an email to TCA threatening to stop paying for mailings as of November 28, 2009. (Id.
TCA alleges that after termination, the Aldriches advised and assisted Jane Does in continuing to operate an identical cleaning business, at the same location, with the same employees, and serving the same customers. (Id. at ¶ 49.) It is further alleged that the Aldriches and Jane Does intentionally concealed this conduct from TCA and refused to cooperate, much like the Neuberts and Vanhook. (Id. at ¶ 50-51.) They also electronically terminated over 300 TCA customers from TCA.net and continued to provide services to those customers. (Id. at ¶¶ 52-57.) TCA further alleges that the Aldriches have failed to pay $4,561.08 in outstanding fees and costs. (Id. at ¶ 59.) TCA claims it is the process of locating a new franchisee for the territory but that it will be difficult to do so while the Jane Does continue to compete for the business. The Aldriches have refused to identify the Jane Does. (Id. at ¶¶ 62-63.)
The plaintiff bears the burden of showing that the court has personal jurisdiction over each defendant. Combs v. Bakker, 886 F.2d 673, 676 (4th Cir.1989). At the motion to dismiss stage, the plaintiff need only make a prima facie showing of personal jurisdiction. Id.; Carefirst of Maryland, Inc. v. Carefirst Pregnancy Ctrs., Inc., 334 F.3d 390, 396 (4th Cir.2003). In determining whether a plaintiff has met this burden, "the court must construe all relevant pleading allegations in the light most favorable to the plaintiff, assume credibility, and draw the most favorable inferences for the existence of jurisdiction." Combs, 886 F.2d at 676.
Two conditions must be met for a district court to assert personal jurisdiction over a nonresident defendant: "(1) the exercise of jurisdiction must be authorized under the state's long-arm statute; and (2) the exercise of jurisdiction must comport with the due process requirements of the Fourteenth Amendment." Carefirst, 334 F.3d at 396 (citation omitted). "With regard to the first requirement, [the district court] must accept as binding the interpretation of Maryland's long-arm statute rendered by the Maryland Court of Appeals." Id. (citing Mylan Labs., Inc. v. Akzo, N.V., 2 F.3d 56, 61 (4th Cir.1993)). Because Maryland courts have long held that the Maryland long-arm statute and the due process clause are coextensive, many federal courts have described the statutory inquiry as "merging" with the constitutional inquiry. Dring v. Sullivan, 423 F.Supp.2d 540, 544-45 (D.Md.2006) (citations omitted). The Maryland Court of Appeals has clarified, however, that it is still necessary to address the long-arm statute when analyzing personal jurisdiction. Id. at 545 (citing Mackey v. Compass Mktg., Inc., 391 Md. 117, 892 A.2d 479, 493 n. 6 (2006)). In some instances, constitutional due process may be satisfied even though the long-arm statute is not. Id. (citing Joseph M. Coleman & Assocs., Ltd. v. Colonial Metals, 887 F.Supp. 116, 119 (D.Md.1995)).
Depending upon the relationship between the defendant and the forum state, a
Id. (quoting Burger King Corp. v. Rudzewicz, 471 U.S. 462, 477-78, 105 S.Ct. 2174, 85 L.Ed.2d 528 (1985)). Here, TCA does not contend that Vanhook's activities are sufficiently extensive for general jurisdiction, so only specific jurisdiction is at issue.
Vanhook's connections to Maryland are extremely limited. It is uncontested that Vanhook has never visited Maryland, owned property in Maryland, entered into a contract in Maryland, or solicited business in Maryland. TCA's allegations in support of finding jurisdiction are essentially that Vanhook knew that the Neuberts had a contract with TCA, was aware that TCA is a Maryland corporation, accessed TCA.net, and corresponded with TCA via phone and email prior to termination of the Neubert Franchise Agreement. Even if these observations are accurate, which is contested in part, these circumstances are insufficient to establish jurisdiction under any of the rationales provided by TCA. Put plainly, these facts do not show purposeful availment of Maryland law, and finding personal jurisdiction here would violate traditional notions of fair play and justice. TCA's specific arguments are addressed more fully below.
Given the Court of Appeals' recent clarification that the long-arm statute remains a separate component of the analysis, it is appropriate to begin with the statute. Dring, 423 F.Supp.2d at 545. Maryland's statute provides in relevant part,
MD.CODE. ANN., CTS. & JUD. PROC., § 6-103. The long-arm statute applies "to computer information and computer programs in the same manner as they apply to goods and
Because Vanhook has never physically entered or conducted business in Maryland, TCA's theories about how the long-arm provisions apply to her focus on her use of TCA.net. It is questionable whether any of the long-arm provisions encompass Vanhook's activities. Specifically, with regards to 6-103(b)(1), TCA argues, "The use of a computer by a nonresident defendant to harm a Maryland plaintiff may constitute transaction of any business or purposeful activity." (Plaintiff's Memorandum in Opposition to Defendant Vanhook's Motion to Dismiss at 37.) This argument is not persuasive because Vanhook did not transact business or perform work or service in Maryland. With regards to 6-103(b)(3), TCA argues that to obtain TCA's propriety information Vanhook was required to "go into the Maryland database" in a way that is analogous to physically breaking into TCA's office in Maryland and stealing from a filing cabinet. (Id. at 38.) This analogy is inadequate. Both the tortious injury and the tortious act must have physically occurred in Maryland for this provision to be applicable. Dring, 423 F.Supp.2d at 546 (finding this provision inapplicable where there was no evidence that the Defendant sent the allegedly tortious email "from Maryland").
TCA's final argument that 6-103(b)(4) is implicated because Vanhook engaged in a "persistent course of conduct in the State" by routinely accessing TCA.net comes closer to being persuasive. Again, however, accessing a Maryland website from some other state does not seem to be a "persistent course of conduct in the State." Keeping in mind, though, that the Court of Appeals of Maryland has determined that legislative intent in drafting this provision was "to expand jurisdiction to the limits permitted by due process," Geelhoed v. Jensen, 277 Md. 220, 352 A.2d 818, 822 (1976), it is possible the Maryland legislature intended to include actions such as those alleged here. Therefore, I will proceed to analyze whether exercising personal jurisdiction over Vanhook would violate due process.
The interaction between personal jurisdiction and the internet is a complex and developing area of the law, but some guidance was provided by the Fourth Circuit in ALS Scan, Inc. v. Digital Serv. Consultants, Inc., 293 F.3d 707, 712 (4th Cir.2002).
Here, however, the question is whether a person electronically receiving information via the Internet from Maryland is subject to personal jurisdiction in Maryland. This is the reverse of the situation analyzed in ALS and Carefirst, and it is unclear whether the Zippo approach should apply.
Rather than applying the Zippo test, however, it may be more helpful to look to the Fourth Circuit's purpose in adopting Zippo. The Court sought to extend personal jurisdiction based on internet usage in some instances but to avoid extinguishing the defense of personal jurisdiction altogether by making "[t]he person placing information on the Internet . . . subject to personal jurisdiction in every state." Id. at 712. In other words, the Fourth Circuit was looking for a way to accomplish the more general purposes of requiring personal jurisdiction while recognizing a State's need to protect its citizens from being harmed through new technology. See also Consulting Eng'rs Corp. v. Geometric Ltd., 561 F.3d 273, 279 n. 5 (4th Cir.2009) ("The fact that the parties used technology to facilitate communications does not ease [plaintiff's] burden to make out a prima facie case for personal jurisdiction."). Based on this reasoning, I find that it would be inappropriate to extend personal jurisdiction over Vanhook on the basis of her internet usage.
A related way Vanhook's contacts with the forum state could be analyzed is through the "effects test," which was created by the Supreme Court in Calder, 465 U.S. at 789-90, 104 S.Ct. 1482, and embraced by the Fourth Circuit in First Am. First, Inc. v. Nat'l Assn. of Bank Women, 802 F.2d 1511 (4th Cir.1986). See ALS, 293 F.3d at 714 (noting that the "standard for reconciling contacts through electronic media with standard due process principles is not dissimilar to that applied by the Supreme Court in Calder"). The effects test provides that courts can look to where the "primary and most devastating effects" of a tort were felt for the purposes of finding jurisdiction. Id. at 1517. Since adopting the "effects test," however, the Fourth Circuit has begun to require a greater showing. Cole-Tuve, 342 F.Supp.2d at 367 (citing ESAB Group, Inc. v. Centricut, Inc., 126 F.3d 617, 625 (4th Cir.1997)). In a case analogous to the present facts, the Fourth Circuit "held that a New Hampshire resident's collusion with a Florida resident to appropriate the customer lists and trade secrets of a South Carolina corporation, was not so intentionally directed at South Carolina as to warrant an exercise of specific jurisdiction." Id. (citing ESAB Group, 126 F.3d at 625). In that case the only contact with South Carolina was the colluders' knowledge that a company headquartered in South Carolina would be harmed, so there was no "behavior intentionally targeted at and focused on South Carolina . . . such that [the defendant] can be said to have entered' South Carolina in some fashion." ESAB Group, 126 F.3d at 625 (citing Calder, 465 U.S. at 789-90, 104 S.Ct. 1482). To hold otherwise would result in jurisdiction "depend[ing] on a plaintiff's decision about where to establish residence" and "would always make jurisdiction appropriate in a plaintiff's home state, for the plaintiff always feels the impact of the harm there." Id. at 626. The jurisdictional inquiry must instead turn on "the defendant's own contacts with the state." Id.
Here, the effects test does not allow for personal jurisdiction over Vanhook. I am not "satisfied that there are sufficient allegations that the Defendant committed an intentional tort and that Defendant intended for that intentional tort to impact Plaintiff in Maryland." Cole-Tuve, 342 F.Supp.2d at 368 (emphasis in original); see also Dring, 423 F.Supp.2d at 548 (applying Calder and ESAB in the context of harm caused through the internet). TCA's presence in Maryland was entirely irrelevant to Vanhook's actions. See also Tamburo, 601 F.3d at 704, 706 n. 9 (noting that the Fourth Circuit reads the "express aiming" requirement of Calder "narrowly to require that the forum state be the focal point of the tort" and also identifying a circuit split regarding how "to understand Calder's emphasis on the defendant's knowledge of where the brunt of the injury' would be suffered").
TCA also urges this Court to exercise personal jurisdiction over Vanhook under the conspiracy theory of personal jurisdiction first recognized by the Court of Appeals of Maryland in Mackey v. Compass Mktg., Inc., 391 Md. 117, 892 A.2d 479 (2006). Under the conspiracy theory
Id. at 486 (quoting Cawley v. Bloch, 544 F.Supp. 133, 135 (D.Md.1982)).
Here, only the first two elements are in dispute, and neither is satisfied. First, it is questionable whether TCA has made a prima facie showing that Vanhook and the Neuberts engaged in a conspiracy. Under the "intracorporate conspiracy doctrine," an employee cannot conspire with the corporation that employs her. Baltimore-Washington Telephone Co. v. The Hot Leads Co., L.L.C., 584 F.Supp.2d 736, 744 (D.Md.2008).
This Court cannot exercise personal jurisdiction over Vanhook because her conduct likely does not satisfy the long-arm statute and definitely does not meet the constitutional requirements. She could not have foreseen that her conduct would subject her to jurisdiction in Maryland and did nothing to avail herself of Maryland law. It is consequently appropriate for me to either dismiss the claims against Vanhook to be filed in a more appropriate location or to transfer them elsewhere myself. See Dring, 423 F.Supp.2d at 549. Because neither party has suggested that the suit be transferred, I will dismiss it without prejudice so that TCA may refile it in another court if it so chooses.
Under FED. R. CIV. P. 8(a)(2), a pleading must contain a "short and plain statement of the claim showing that the pleader is entitled to relief." This pleading standard does not require "detailed factual allegations," but it demands more than an unadorned accusation. Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 555, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007). A pleading that offers no more than "a formulaic recitation of the elements of a cause of action" is insufficient. Id. To overcome a motion to dismiss under FED. R. CIV. P. 12(b)(6), a complaint must contain sufficient facts to "state a claim to relief that is plausible on its face." Id. at 570, 127 S.Ct. 1955. Therefore, the facts pled must permit the court to draw a reasonable inference that the defendant is liable for the misconduct alleged. Id. at 556, 127 S.Ct. 1955.
"The purpose of a Rule 12(b)(6) motion is to test the sufficiency of a complaint; importantly, a Rule 12(b)(6) motion does not resolve contests surrounding the facts, the merits of a claim, or the applicability of defenses." Edwards v. City of Goldsboro, 178 F.3d 231, 243 (4th Cir.1999) (internal quotation marks and alterations omitted). When ruling on such a motion, the court must "accept the well-pled allegations of the complaint as true," and "construe facts and reasonable inferences derived therefrom in the light most favorable to the plaintiff." Ibarra v. United States, 120 F.3d 472, 474 (4th Cir.1997). The court is not, however, required to accept unsupported legal allegations. See Papasan v. Allain, 478 U.S. 265, 286, 106 S.Ct. 2932, 92 L.Ed.2d 209 (1986); Revene v. Charles County Comm'rs, 882 F.2d 870, 873 (4th Cir.1989). In evaluating a motion to dismiss, this court may consider the complaint and "documents attached to the complaint." Sec. of State for Defence v. Trimble Navigation Ltd., 484 F.3d 700, 705 (4th Cir.2007). The court may also consider a document the defendant has attached to its motion to dismiss as long as it is integral to the complaint and authentic. Id.
The Neuberts and the Aldriches have moved to dismiss portions of various counts under FED. R. CIV. P. 12(b)(6). They argue that the non-compete clause contained in their Franchise Agreements is facially overbroad and consequently unenforceable,
In an action based upon diversity of citizenship, the relevant state law controls. Erie R.R. Co. v. Tompkins, 304 U.S. 64, 58 S.Ct. 817, 82 L.Ed. 1188 (1938); Ben-Joseph v. Mt. Airy Auto Transporters, LLC, 529 F.Supp.2d 604, 606 (D.Md. 2008). The district court must therefore apply the law of the forum state, including its choice-of-law rules. Klaxon Co. v. Stentor Elec. Mfg. Co., 313 U.S. 487, 496-97, 61 S.Ct. 1020, 85 L.Ed. 1477 (1941). In contract actions, Maryland courts generally apply the law of the jurisdiction where the contract was made. See, e.g., Allstate Ins. Co. v. Hart, 327 Md. 526, 611 A.2d 100, 101 (1992). In tort actions, Maryland adheres to the lex loci delicti rule, meaning it applies the substantive law of the state where the wrong occurred. Ben-Joseph, 529 F.Supp.2d at 606 (citing Erie Ins. Exch. v. Heffernan, 399 Md. 598, 925 A.2d 636, 648-49 (2007)) (other citations omitted).
Parties generally may, however, contract around the choice-of-law rules. The Maryland Court of Appeals "has long recognized the ability of contracting parties to specify in their contract that the laws of a particular State will apply in any dispute over the validity, construction, or enforceability of the contract, and thereby trump the conflict of law rules that otherwise would be applied by the court." Jackson v. Pasadena Receivables, Inc., 398 Md. 611, 921 A.2d 799, 803 (2007) (citing Williams v. N.Y. Life Ins. Co., 122 Md. 141, 89 A. 97, 99 (1913)). This general rule is subject to two limitations. Maryland courts will not honor a choice-of-law provision if: (1) the chosen state has no substantial relationship to the parties or the transaction, or (2)
Nat'l Glass, Inc. v. J.C. Penney Props., Inc., 336 Md. 606, 650 A.2d 246, 248 (1994) (quoting RESTATEMENT (SECOND) CONFLICT OF LAWS § 187(2) (1989)).
Here, the contracts provided in relevant part that: "[T]his Agreement and the parties [sic] relationship hereunder shall be governed by the laws of the State of Maryland. . . ." (Franchise Agreements § 24.1.) The first rationale for not honoring a choice-of-law clause does not apply here because Maryland clearly has a substantial
I am also unable to determine on the current record, regardless of which state's law is used, whether the covenant not to compete contained in both the Neuberts' and Aldriches' Franchise Agreements is overbroad. Cf. Victaulic Co. v. Tieman, 499 F.3d 227, 237 (3d Cir.2007) ("Even if we accept [defendants'] broad reading of the restriction, we cannot determine on the pleadings that it is unreasonable."). Under Maryland law, the evaluation of non-compete clauses is fact specific. Padco Advisors, Inc. v. Omdahl, 179 F.Supp.2d 600, 606 (D.Md.2002). Restrictive covenants in employment contracts will generally "be sustained if the restraint is confined within limits which are no wider as to area and duration than are reasonable for the protection of the business of the employer and do not impose undue hardship on the employee or disregard the interests of the public." Id. (citing Ruhl v. F.A. Bartlett Tree Expert Co., 245 Md. 118, 225 A.2d 288, 291 (1967)) (internal quotations omitted); see also Ecology Servs. v. Clym Envtl. Servs., LLC., 181 Md.App. 1, 952 A.2d 999, 1006-07 (Md.Ct.Spec.App.2008) (citing Becker v. Bailey, 268 Md. 93, 299 A.2d 835 (1973)).
Under South Carolina law, restrictive covenants not to compete "are generally disfavored and will be strictly construed" against the contract provider. Rental Uniform Serv. of Florence v. Dudley, 278 S.C. 674, 301 S.E.2d 142, 143 (1983). The relevant considerations are:
Id. (citation omitted).
Here, the post-term covenant not to compete states that, for two years after the termination of the Franchise Agreement, the signees will not "directly or indirectly. . . own [or] engage in . . . any residential or commercial property cleaning business . . . within your Territory, plus the area formed by extending the boundaries of the Territory 100 miles in all directions . . . ."
If I determine the covenant is not overbroad, the analysis will end at that point. If, on the other hand, I find that the covenant is overbroad, I will need to decide whether Maryland's and South Carolina's laws regarding blue penciling are significantly different.
For the foregoing reasons, Vanhook's motion to dismiss is granted, and the Neubert's and Aldriches' motions to dismiss are denied.