DeBORAH K. CHASANOW, District Judge.
Presently pending and ready for resolution in this mortgage loan modification case are: (1) a motion for class certification filed by Plaintiffs (ECF No. 50); and (2) three motions to seal (ECF Nos. 58, 59, 61). The issues have been fully briefed, and the court now rules, no hearing being deemed necessary. Local Rule 105.6. For the following reasons, Plaintiffs' motion for class certification will be denied. The three motions to seal will be granted.
The factual background was explained in the January 22, 2013 memorandum opinion, thus only those facts relevant to the instant dispute will be discussed. (See ECF No. 20). Robert Piotrowski filed a complaint on December 29, 2011, asserting claims on behalf of a putative class of homeowners who have been damaged by Wells Fargo's alleged failures to comply with applicable federal and state laws in connection with their mortgage loan modification requests. The four-count class action complaint asserted claims under the Equal Credit Opportunity Act, 15 U.S.C. § 1691(d) ("ECOA"); the Maryland Consumer Debt Collection Act, Md. Code Ann., Com. Law § 14-201 et seq. ("MCDCA"); the Maryland Consumer Protection Act, Md. Code Ann., Com. Law § 13-101 et seq. ("MCPA"); and the Maryland Mortgage Fraud Protection Act, Md. Code Ann., Real Prop. § 7-401 et seq. ("MMFPA").
Mr. Piotrowski and his wife, Iwona Piotrowski, own property located in North Potomac, Maryland ("the Property"). They became concerned about their mortgage in December 2010 and allegedly submitted a completed loan modification application to Wells Fargo, the servicer of their mortgage loan, in January 2011, at a time when they were current on their mortgage loan. In response to certain correspondence from Wells Fargo, the Piotrowskis later submitted two more loan modification requests on April 26, 2011 and May 25, 2011, respectively. As relevant to the ECOA claims, the Piotrowskis asserted that: (1) Wells Fargo failed to provide timely notice of its action in response to each of his three modification requests, in violation of 28 U.S.C. § 1691(d)(1); and (2) Wells Fargo failed to provide an explanation for declining each of the loan modification requests in violation of 28 U.S.C. § 1691(d)(2).
Wells Fargo moved to dismiss the complaint. A memorandum opinion and order were issued on January 22, 2013, granting in part and denying in part the motion to dismiss. (ECF Nos. 20 & 21). Leave to amend was granted to allow Mr. Piotrowski to join Iwona Piotrowski as an additional plaintiff. The court agreed with the Piotrowskis that Subsections (d)(1) and (d)(2) of the ECOA impose separate obligations on creditors. (ECF No. 20, at 17). The January 22 opinion held, in relevant part, that: (1) the complaint failed to state a claim under either Subsection 1691(d)(1) or Subsection 1691(d)(2) as to the first loan modification request (id. at 18-21); (2) with respect to the second loan modification request, the complaint stated a plausible ECOA claim under Subsection 1691(d)(1) only (id. at 21-23); and (3) the complaint stated a plausible ECOA claim under both Subsections 1691(d)(1) and 1691(d)(2) with respect to the third loan modification request (id. at 23-24).
Consistent with the memorandum opinion, an amended complaint was filed on February 12, 2013 to add Iwona Piotrowski as an additional plaintiff, "correct misnomers in the original complaint, and clarify certain factual allegations." (ECF No. 22). A scheduling order was issued and discovery commenced. After several motions to modify the scheduling order were granted, on January 30, 2015 Plaintiffs moved to certify a class only as to the ECOA claims. (ECF Nos. 50 & 51). Defendant opposed the motion (ECF No. 54), and Plaintiffs replied (ECF No. 60). Plaintiffs and Defendant moved to seal in their entirety their respective memoranda and exhibits in connection with the motion for class certification. The court issued a memorandum opinion and order on January 19, 2015 denying both motions to seal without prejudice to the filing of a property supported motion. (ECF No. 57). The parties subsequently filed supplemental motions to seal. (See ECF Nos. 58, 59, 61).
A district court has "wide discretion" in deciding whether class certification is appropriate. Ward v. Dixie Nat'l Life Ins. Co., 595 F.3d 164, 179 (4th Cir. 2010) (quoting Central Wesleyan College v. W.R. Grace & Co., 6 F.3d 177, 185 (4th Cir. 1993) (internal quotation marks omitted)). The burden of establishing class status is on Plaintiffs, Bullock v. Bd. of Educ. of Montgomery County, 210 F.R.D. 556, 558 (D.Md. 2002), and "[t]he court has a duty to undertake a `rigorous analysis'" to ensure that the requirements of class certification have been met. Hewlett v. Premier Salons Int'l, Inc., 185 F.R.D. 211, 215 (D.Md. 1997) (citing Gen. Tel. Co. of Southwest v. Falcon, 457 U.S. 147, 161 (1982)). The United States Court of Appeals for the Fourth Circuit has noted:
Gariety v. Grant Thornton, LLP, 368 F.3d 356, 365 (4th Cir. 2004) (quoting Fed.R.Civ.P. 23 advisory committee's note to 2003 amendments) (emphasis in original); see also Amgen Inc. v. Connecticut Retirement Plans and Trust Funds, 133 S.Ct. 1184, 1194-95 (2013) (noting that although Rule 23 does not give district courts a "license to engage in free-ranging merits inquiries at the certification stage," a court should consider merits questions to the extent "that they are relevant to determining whether the Rule 23 prerequisites for class certification are satisfied."). "A party seeking class certification must do more than plead compliance with the [] Rule 23 requirements. . . . Rather, the party must present evidence that the putative class complies with Rule 23." EQT Production Co., 764 F.3d at 357.
The class must satisfy the four prerequisites of Rule 23(a): numerosity, commonality, typicality, and adequacy. Specifically, Rule 23(a) provides:
If those requirements are met, the class must satisfy at least one of the three sub-parts of Rule 23(b), which will be discussed below.
Moreover, although not specified in Rule 23, the proposed class must be adequately defined and clearly ascertainable. Bailey v. Patterson, 369 U.S. 31, 33 (1962); In re A.H. Robins Co., Inc., 880 F.2d 709, 728 (4th Cir. 1989). The Fourth Circuit recently discussed the ascertainability requirement in EQT Production Co. v. Adair, 764 F.3d 347, 358 (4th Cir. 2014):
The Eleventh Circuit recently explained the administrative feasibility requirement in Bussey v. Macon County Greyhound Park, Inc., 562 F.App'x 782, 787-88 (11
(citing trial court opinion); Karhu v. Vital Pharmaceuticals, Inc., ___F.App'x___, 2015 WL 3560722 (11
Plaintiffs' class definition has evolved over time. In the memorandum accompanying the motion for class certification, Plaintiffs define the class as follows:
(ECF No. 51, at 2). Based on objections raised by Defendant in its opposition, in the reply memorandum Plaintiffs propose adding the following qualifier to the end of subpart (v):
(ECF No. 60, at 27).
Defendant argues that the amended complaint lacks any allegations relating to the notice requirements under the ECOA for incomplete applications, but that based on the arguments in their motion for class certification, Plaintiffs appear to have expanded the class definition beyond what was alleged in the amended complaint. Specifically, Defendant asserts that the amended complaint only alleged violations of Sections 1691(d)(1) and (d)(2) and 12 C.F.R. § 202.9(a)(1)(i) pertaining to complete applications, whereas Plaintiffs seek to expand the class to cover purported violations of notice requirements pertaining to incomplete applications.
The fact that Plaintiffs modified the class definition beyond what was included in the amended complaint is not necessarily dispositive. The court possesses the power to modify the class definition. See Jenkins v. Massinga, 592 F.Supp. 480, 487 (D.Md. 1984); Peoples v. Wendover Funding, Inc., 179 F.R.D. 492, 497 (D.Md. 1998); Givens v. Van Devere, Inc., No. 5:11CV666, 2012 WL 4092738, at *15 (N.D.Ohio Sept. 17, 2012) ("Courts have discretion to modify proposed class definitions to make it administratively feasible to determine class membership."). Indeed, in EQT, 764 F.3d at 360, a case cited by Defendant in support of certification denial, the Fourth Circuit remanded with instructions to the district court to "determine whether it is possible to adjust the class definitions to avoid or mitigate the administrative challenges we have identified." Judge Bennett explained in In re Titanium Dioxide Antitrust Litig., 962 F.Supp.2d 840, 860-61 (D.Md. 2013):
Accordingly, the proper inquiry is whether Plaintiffs' proposed class definition results in an ascertainable and administratively feasible class and meets Rule 23 requirements, not whether it precisely tracks the allegations and class definition in the amended complaint. See also In re Monumental Life Ins. Co., 365 F.3d 408, 414 (5
Next, Defendant argues that the proposed class definition mischaracterizes the notice requirements under the ECOA:
(ECF No. 55, at 17)(emphasis in original).
Sections 1691(d)(1) and (d)(2) and the implementing regulations impose separate obligations on creditors. Section 1691(d)(1) requires that "[w]ithin thirty days . . . after receipt of a completed application for credit, a creditor shall notify the applicant of its action taken on the application." (emphasis added). Under Section 1691(d)(1), creditors have an obligation to provide a timely response as to any action taken on an application, whatever that action may be. See, e.g., Offiah v. Bank of Am., N.A., Civ. Action No. DKC 13-2261, 2014 WL 4295020, at *7 (D.Md. Aug. 29, 2014). A creditor also has a duty to notify an applicant if an application is incomplete. See, e.g., Kaswell v. Wells Fargo Bank, N.A., Civ. Action No. RDB-13-2315, 2014 WL 3889183, at *3 (D.Md. Aug. 6, 2014) ("Defendant's argument that Plaintiff's Complaint is lacking because it does not allege that Plaintiff submitted a completed application does not relieve Defendant of its duties under § 1691(d)(1)."). 12 C.F.R. § 202.9(a) provides, in relevant part:
When an application is incomplete, paragraph (c) provides that:
12 C.F.R. § 202.9(c)(1). Paragraph (c)(2) covers notice of incompleteness and provides:
12 C.F.R. § 202.9(c)(2) (emphases added). Although paragraph (c)(2) states that notice of the incompleteness needs to be in writing, Paragraph (c)(3) provides that "[a]t its option, a creditor may inform the applicant orally of the need for additional information. If the application remains incomplete the creditor shall send a notice in accordance with paragraph (c)(1) of this section." 12 C.F.R. § 202.9(c)(3) (emphasis added). Thus, the creditor has a duty to notify an applicant if the application is incomplete, but it can elect to do so orally and only if the application remains incomplete is the creditor required to send written notice of the incompleteness. To summarize, Regulation 202.9(c) provides that a creditor must do one of two things when confronted with an incomplete application: (1) the creditor can notify the applicant within thirty (30) days of receiving the application of its approval of, counteroffer to, or adverse action on the application in accordance with Section 202.9(a); or (2) the creditor can notify the applicant of the required information within thirty days of receiving the incomplete application in accordance with Section 202.9(c)(2), requiring written notice, or Section 202(c)(3), allowing creditor to inform the applicant orally. See Kirk v. Kelley Buick of Atlanta, Inc., 336 F.Supp.2d 1327, 1332 (N.D.Ga. 2004).
Section 1691(d)(2) of the ECOA, on the other hand, discusses the notification requirements concerning an adverse action taken after a creditor receives a completed application. Specifically, 15 U.S.C. § 1691(d)(2) provides:
(emphases added).
Subpart (v) of Plaintiffs' proposed class definition covering applicants who "were not provided with a written statement of reasons (or a disclosure that a borrower can request such a statement) regarding an adverse action taken on the application within 60 days of submitting the application" misstates the creditor's obligations pursuant to Section 1691(d)(2). An applicant against whom adverse action is taken is entitled to: (1) be given a statement of reasons in writing; or (2) be given written notification of the adverse action which discloses the applicant's right to a statement of reasons from the creditor within thirty days, provided the applicant requests the statement of reasons from the creditor within sixty days of receiving the written notification of the adverse action. Accordingly, the statement of reasons does not have to be in writing provided the applicant is advised in the written notification of an adverse action of his right to request a statement of reasons.
With these principles in mind, the court turns to the ascertainability requirement. It is not clear at all from the proposed class definition whether Plaintiffs intend the definition to cover those individuals who submitted incomplete applications, but were not provided notice either of an adverse action taken on the incomplete application or regarding the incompleteness pursuant to 12 C.F.R. § 202.9(c). For instance, Plaintiffs argue in their memorandum in support of class certification that a common question among the class is "[w]hether Wells Fargo violated 12 C.F.R. § 202.9(a) or (c) of Regulation B by failing to provide written notice to a borrower within 30 days of receiving an incomplete application." (ECF No. 51, at 10) (emphasis added). At least initially, however, creditors may provide notice of incompleteness and request additional information from the applicant orally. See 12 C.F.R. § 202.9(c)(3). Moreover, Plaintiffs have provided no evidence that individuals who were provided notice orally that their application was incomplete could be ascertained. Plaintiffs also have provided no evidence that a class could be ascertained consisting of individuals who were not notified within thirty (30) days of an adverse action taken on an incomplete application or were notified in writing that their application was incomplete.
Subpart (iv) of the proposed class definition — covering individuals who were not provided written notice within 30 days of submitting an application regarding action taken on the application — also is lacking in precision and does not accurately capture the requirements of the ECOA. As set forth above, "Section 1691 provides two rights to applicants. First, it requires a creditor to notify the applicant of its `action' on the application within 30 days of receiving a completed application. See 11 U.S.C. § 1691(d)(1). Second, where the creditor takes an `adverse action' with respect to an application, it is required to provide a statement of reasons for the denial. Id. at § 1691(d)(2)." MacDonald v. Wells Fargo Bank N.A., Case No. 14-cv-04970-HSG, 2015 WL 1886000, at *2 (N.D. Cal. Apr. 24, 2015) (emphasis added). Receipt of a complete application by the creditor triggers the running of the thirty (30) day time-frame to provide notice of any action on the loan modification application.
Plaintiffs take the position that a class of individuals who were not provided notice of any action taken by the creditor after the applicant submitted a complete application in violation of Section 1691(d)(1) can be ascertained through a code — [REDACTED/] — in the Wells Fargo database. Plaintiffs believe that this code allows Wells Fargo to determine when an application is complete, which triggers the running of the thirty (30) day period for notifying an applicant of any action pursuant to Section 1691(d)(1). Citing to a regulation under the Real Estate Settlement Procedures Act ("RESPA") pertaining to a "complete loss mitigation application," Defendant erroneously argues that the ECOA does not define the term "completed application." 12 C.F.R. § 202.2(f), an implementing regulation of the ECOA, defines a "completed application" as:
(emphases added).
Kerri Crabtree, a Senior Vice President of Default Decisioning at Wells Fargo, provided the following deposition testimony explaining the process Wells Fargo uses to determine when an application is "complete":
(ECF No. 51-1, at 61-62) (emphases added).
Defendant argues that "Plaintiffs' claims and the identification of the proposed class are subject to a subjective assessment of when a borrower's loan modification application is complete." (ECF No. 55, at 19). Plaintiffs counter that "[t]he term regularly [in Section 202.2(f)] is an objective term that refers to the core set of documents that a creditor, such as Wells Fargo, collects from applicants as opposed to every document that may be needed to ultimately decide a specific application. Thus, an application is complete when Wells Fargo has received that core set of documents that it regularly collects from applicants." (ECF NO. 60, at 10) (emphasis in original). Plaintiffs attempt to show that there is a specific point in time when the application is "complete," which, according to Plaintiffs, happens when the Home Preservation Specialist obtains all of the documents requested from the applicant and the application is forwarded to an underwriter for review. Plaintiffs contend that the information collected by the Home Preservation Specialist is that which "the creditor regularly obtains" under 12 C.F.R. § 202.2(f), thus at the point when such information is obtained, the application is "complete" and notice of any action taken on the application should be provided within thirty (30) days.
Both parties' arguments are misguided. "[C]ourts have interpreted th[e] language [in Section 202.2(f)] to mean that `an application is considered `complete' not when the applicant completes it . . . but when the creditor has obtained verifying information and whatever other types of reports or information it ordinarily requires to evaluate a loan.'" King v. JPMorgan Chase Bank, Civ. Action No. 11-cv-01880-KLM, 2013 WL 3353879, at *3 (D.Colo. July 3, 2013) (citing High v. McLean Fin. Corp., 659 F.Supp. 1561, 1563-64 (D.D.C. 1987)); Faulkner v. Glickman, 172 F.Supp.2d 732, 740-41 (D.Md. 2001) (finding that there was a genuine dispute of material fact as to whether an application was complete; "Plaintiff has not in this record presented evidence indicating that the document in question was not something which defendant `regularly obtains and considers in evaluating applications for the amount and type of credit requested.'"). Thus, an application may not be complete until the creditor has obtained corroborating information. Plaintiffs have provided no evidence as to what information Wells Fargo regularly obtained and considered in evaluating loan modification applications during the applicable time period (from December 29, 2009 through December 29, 2011), and whether the Home Preservation Specialists or the underwriters collected such information. The only evidence on the record related to information that Wells Fargo regularly obtains and considers relates to what it currently collects (as opposed to what it collected from 2009 through 2011) and suggests that an underwriter occasionally requires additional information from applicants to evaluate and/or verify an application:
(ECF No. 51-1, at 243-44, Wells Fargo's responses to interrogatories) (emphases added). It is possible that for a subset of borrowers, the loan modification application may have been "complete" at the time the [REDACTED/] code was entered by the Home Preservation Specialist, but, as will be seen, identifying that subset requires reviewing individualized loan files.
Defendant is mistaken, however, that a creditor's subjective assessment of when an application is "complete" triggers ECOA's notice requirements. The court in Newton v. United Companies Financial Corp., 24 F.Supp.2d 444, 460-61 (E.D.Pa. 1998), provided helpful guidance regarding the term "completed application" under Section 12.202(f):
(emphasis added).
Plaintiffs contend that "[b]y Wells Fargo's logic, all that is required to undermine the entire ECOA's notice requirements is subjectively defining an application to be complete only when written notice is sent to the borrower — however long that may be after the borrower submits the application." (ECF No. 60, at 10). Both parties overlook that Regulation B also mandates that "[t]he creditor shall use reasonable diligence in obtaining such information," thus the creditor may not delay obtaining all of the required information to "complete" the application. See, e.g., King, 2013 WL 3353879, at *3 ("If Defendant has not used reasonable diligence in obtaining the information necessary to complete Plaintiff's credit application, the Court will not allow Defendant to use incompleteness to shield itself from ECOA liability."). The commentary to Section 202.2(f) further explains:
12 C.F.R. § Pt. 202, Supp. 1 (emphasis added).
Here, Wells Fargo's practice was that the Home Preservation Specialist would collect a "core" set of documents from loan modification applicants, forward the application to the Underwriter for review, at which point the Underwriter (based on his/her review) may determine that additional information was needed from an applicant to complete and/or verify the application and make a decision. See, e.g., Torgerson v. Wells Fargo Bank South Dakota, N.S., No. CIV 05-1050, 2009 WL 255995, at *11 (D.S.D. Feb. 3, 2009) (interpreting 12 C.F.R. § 202.2(f) and reasoning that "Wells Fargo may have been entitled to request the information requested by Wolff . . . The Big Talk loan application may not have been `complete' at that time since Torgerson declined to provide the additional information requested by the bank. Questions exist as to whether Wells Fargo itself considered the application complete when the application was forwarded to its underwriter."); Kirk, 336 F.Supp.2d at 1332 ("[I]t appears that verification of an applicant's salary, references, and phone number are sometimes required by Capital One before granting credit and, therefore, an application is incomplete without the required verifications."). The record does not clarify whether, during the applicable time period as defined by Plaintiffs, the Home Preservation Specialist or an underwriter obtained an applicant's credit report to verify the information provided. Multiple witnesses provided deposition testimony that although the Home Preservation Specialist collects specific information from applicants, when the application is transferred to the underwriter for "decisioning," the underwriter may determine that additional information is needed. For instance, Kerri Crabtree explained:
(ECF No. 51-1, at 65-66) (emphasis added).
Courtney Weaver, a research remediation analyst with Wells Fargo, provided the following deposition testimony explaining Defendant's process concerning the transfer of applications and when they are considered "complete":
(ECF No. 55-8, at 5) (emphasis added); (ECF No. 51-1, at 66 ("Q: And then underwriting may look at these documents and say, hey, we need something more from this borrower because there's something I see on these documents that the borrower gave us that tells us — that tells me I need some more documents from them to make a decision; is that right? A: That's true.")). Similarly, Philip Cargioli, who served as a loan servicing specialist, home preservation underwriter, and a loan verification analyst with Wells Fargo, gave deposition testimony stating that an application may not be complete until an underwriter has reviewed it:
(ECF No. 55-5, at 13-14) (emphases added).
Ms. Weaver emphasized that the Home Preservation Specialist collects only the minimum amount of documents from an applicant and that at the time the [REDACTED/] code is entered into the database the application still may not be complete:
(ECF No. 51-1, at 82-83, 86) (emphases added); (see also ECF No. 55-6, at 11, McCall depo, "Q: Okay. Have you seen in the data that you have pulled codes which reflect that an underwriter has returned a file to an HPS or SPOC, single point of contact, to ask for additional information in order to underwrite a loan modification request? A: I have seen examples in the data where the workflow goes back and forth between the internal parties, the underwriters, and the specialists for numerous reasons, that being one of them."). Moreover, Ms. Weaver testified that the [REDACTED/] code differed as to meaning over time. For instance, when first used in 2009, it meant "filed to negotiator," and then it changed into "ready for decision" in 2010, again becoming "sent to negotiator" sometime between 2010 and July of 2014. (ECF No. 55-8, at 6-7).
One of Plaintiffs' attorneys submitted a declaration stating that he reviewed a spreadsheet containing a list of loans for which the borrower sought modification of the terms of the loan sometime between January 2009 and November 2013. (ECF No. 60-1, at 52, declaration of Andrew Murphy). The applicable time period here is December 2009 until December 2011, however. Plaintiffs' counsel further declares:
(Id. at 52-53). Plaintiffs argue that "the class will consist of some subset of those borrowers whose loan files contain more than 30 days between the [REDACTED/] date entered by the HPS and the date of the next code entered by the Underwriter." (ECF No. 60, at 12). While that might be true, it would require examination of each file to determine whether additional information was regularly obtained after that date. Plaintiffs also do not specify how many of the 114 loans that they reviewed (of the 8,543 pages provided) fall into the applicable time frame as defined by them. See, e.g., EQT Production Co., 764 F.3d at 359 ("Without even a rough estimate of the number of potential successors-in-interest, we have little conception of the nature of the proposed classes or who may be bound by a potential merits ruling. Lacking even a rough outline of the classes' size and composition, we cannot conclude that they are sufficiently ascertainable.").
Wells Fargo provides evidence that servicing or imaging notes of individual loan files would need to be reviewed to determine whether a loan modification application was complete depending on the information the creditor regularly obtained and considered for the amount and type of credit requested. Thus, determining when an application became "complete" would require fact-intensive, individualized inquiries on a loan by loan basis. See, e.g., Murfitt v. Bank of America NA, No. EDCV 13-01182 JGB (SPx), 2013 WL 7098636, at *4 (C.D.Cal. Oct. 22, 2013) ("Whether Plaintiff's application was `complete' pursuant to the statute is a question of fact, and will depend on the type of information the Defendant regularly obtains and considers in evaluating credit applications"); Errico v. Pacific Capital Bank, N.A., 753 F.Supp.2d 1034, 1043 (N.D.Cal. 2010) ("[W]hether Plaintiffs' application for the loan as to the condominium was, in fact, complete will depend on the type of information Defendants regularly obtain and consider in evaluating credit applications."). This record demonstrates that Wells Fargo did not utilize a "one size fits all" approach to collection of documents in connection with loan modification applications. Instead, the Underwriters could determine — based on the minimum documentation that an applicant submitted to an HPS — that additional information was needed from the applicant. Section 12 C.F.R. 202.2(f) also does not appear to contemplate a "one size fits all" because the information that the creditor regularly obtains and considers in evaluating applications varies based on "the amount and type of credit requested." The fact that Wells Fargo cannot determine apart from performing a loan-by-loan review when a loan modification application was complete poses an administrative barrier to ascertaining a class who were not provided written notice of any action on their completed application within thirty (30) days from submission.
Along the same lines, identifying potential class members as to whom Wells Fargo violated the distinct notice requirements under the ECOA concerning notification of any action within thirty days after receiving a completed application would essentially entail "mini trials" and would not be administratively feasible. An individual loan-by-loan review would have to be undertaken as to what correspondence was sent by Wells Fargo (and when) after a completed application was received. Mr. Cargioli explained:
(ECF No. 55-5, at 10-11) (emphasis added); (see also ECF No. 55-6, at 12, McCall depo ("Q: In your efforts to pull data in this case for the purpose of discovery, were you able to find data queryable codes which reflected when letters were sent to borrowers? A: No."). Wells Fargo would have to review imaged or scanned documents on an individual loan-by-loan basis to ascertain the specific correspondence that was sent to applicants and when. Plaintiffs suggest that even though the data may not be maintained in a searchable format in Wells Fargo's queryable database, as long as Wells Fargo has the records to identify the applicable information, the class is ascertainable. Plaintiffs' argument is unpersuasive. "A plaintiff cannot establish ascertainability simply by asserting that class members can be identified using the defendant's records; the plaintiff must also establish that the records are in fact useful for identification purposes, and that identification will be administratively feasible." Kahru, ___ F.App'x___, 2015 WL 3560722, at *3. For the reasons explained, identifying class members based on the parameters identified by Plaintiffs would not be administratively feasible and essentially require "mini trials" to determine whether borrowers belong in the proposed class.
The commonality requirement under Rule 23(a) requires a plaintiff to show that "there are questions of law or fact common to the class." To establish commonality, the party seeking certification must "demonstrate that the class members have suffered the same injury" and that their claims "depend upon a common contention." Wal-Mart Stores, Inc. v. Dukes, 131 S.Ct. 2541, 2551 (2011) (internal quotation marks omitted). "That common contention, moreover must be of such a nature that it is capable of classwide resolution — which means that determination of its truth or falsity will resolve an issue that is central to the validity of each one of the claims in one stroke." Id. "Factual differences among class members will not necessarily preclude certification `if the class members share the same legal theory.'" Stanley, 891 F.Supp.2d 757, 770 (D.Md. 2012) (quoting Mitchell-Tracey v. United Gen. Title Ins. Co., 237 F.R.D. 551, 556 (D.Md. 2006)).
The Fourth Circuit explained in EQT Production Co., 764 F.3d at 360:
(emphasis in original). Here, as framed by Plaintiffs' proposed class, there is no single question — legal or factual — that will generate a common answer as to all of the class members because whether Defendant violated the notice requirements of the ECOA turns on individual fact-intensive inquiries as to when a complete loan modification application was received for each class member, what correspondence Defendant sent in response, and when. Plaintiffs assert that "[o]ne question common to all members of the proposed class is: when does the clock start on the deadline [for when written notice] must be given" pursuant to Section 1691(d)(1). (ECF No. 60, at 16). This question will not generate a common answer, however, because, as explained above, Wells Fargo would have to undertake individualized reviews of loan files to determine when loan modification applications were received, whether they were complete or incomplete, what correspondence Defendant sent to each applicant, and whether Defendant violated the notice provisions of the ECOA. Plaintiffs contend that another common question is whether the notice needs to be in writing, but again, that involves a fact-intensive inquiry depending on whether the loan modification application was complete or incomplete. Plaintiffs also assert that another common question relates to punitive damages, but that assumes that liability can be established for each class member based on common answers. Defendant's liability will vary widely depending on the factual circumstances surrounding each loan modification application.
Based on the foregoing, Plaintiffs have not met their burden under Rule 23(a). If a movant fails to meet any of Rule 23(a)'s requirements, analysis under Rule 23(b) is unnecessary. Broussard v. Meineke Discount Muffler Shops, Inc., 155 F.3d 331, 337 n.3 (4th Cir. 1998). The court will briefly analyze Plaintiffs' claims under Rule 23(b) as well.
Plaintiffs contend that the facts here are sufficient to support certification under Rule 23(b)(1) or (b)(3).
Rule 23(b)(1) permits a class action to be maintained only if it can be concluded that:
Thus, subsection A seeks to avoid possible prejudice to the defendants, while subsection B attempts to eliminate prejudice to the putative class members.
Plaintiffs contend that:
(ECF No. 51, at 14). Defendant does not argue that if the class is not certified, it will be subject to inconsistent adjudications with respect to varying class members. Instead, Defendant believes that there is no risk that lesser or "incompatible standards of conduct" will be established through other litigation, citing to the Consent Judgment entered against Wells Fargo in the District of Columbia, with which Wells Fargo allegedly has complied. (ECF No. 55, at 45). Moreover, Defendant contends that whether it violated the ECOA as to each class member will require a fact-intensive, individualized inquiry, making class action an inappropriate mechanism to adjudicate the ECOA claims here. See, e.g, Zimmerman v. Bell, 800 F.2d 386, 389 (4th Cir. 1986) (finding Rule 23(b)(1)(A) inapplicable because defendants did not argue that they would be prejudiced if the class was not certified). Rule 23(b)(1)(A) is not the proper basis for class certification.
Plaintiffs also have not established that certification under Rule 23(b)(1)(B) would be appropriate. They provide no evidence (or argument for that matter) that adjudication with respect to individual class members practically would be dispositive of the interests of those outside the class or substantially would impair the ability of non-members to assert violations under the ECOA. Plaintiffs broadly state in their memorandum in support of class certification that "Wells Fargo acted identically towards all class members; it failed to comply with the ECOA's requirements," (ECF No. 51, at 13), but whether Wells Fargo violated the notice provisions of the ECOA and its implementing regulations involves a fact-intensive inquiry as demonstrated above. Defendant argues in its opposition that Plaintiffs have offered nothing to demonstrate the applicability of Rule 23(b)(1)(B), and, indeed, other plaintiffs have asserted similar claims against Wells Fargo. (ECF No. 55, at 45-46); see James Dempsey v. Wells Fargo Bank, Case No. 13-cv-1363-CCB.
Based on the foregoing, certification under Rule 23(b)(1) would be improper.
The Fourth Circuit recently explained the requirements of Rule 23(b)(3) in EQT Production Co., 764 F.3d at 357:
The predominance inquiry focuses on whether liability issues are subject to class-wide proof or require individualized and fact-intensive determinations. Cuthie v. Fleet Reserve Ass'n, 743 F.Supp.2d 486, 499 (D.Md. 2010). Deciding whether common questions predominate over individual ones involves a qualitative, rather than quantitative, inquiry. Gunnells v. Healthplan Servs., Inc., 348 F.3d 417, 429 (4th Cir. 2003). The predominance requirement was recently analyzed in Soutter v. Equifax Info Servs., LLC, ___ F.R.D.___, 2015 WL 1787236, at *25 (E.D.Va. Apr. 15, 2015):
"In order to meet the predominance prong of Rule 23(b)(3), a plaintiff must `demonstrate that the element[s] of [the legal claim] [are] capable of proof at trial through evidence that is common to the class rather than individual.'" In re Titanium Dioxide Antitrust Litig., 284 F.R.D. 328, 340 (D.Md. 2012) (quoting In re Hydrogen Peroxide Antitrust Litig., 552 F.3d 305, 311 (3d Cir. 2008)). "Because the nature of the evidence that will suffice to resolve a question determines whether the question is common or individual, . . . a district court must formulate some prediction as to how specific issues will play out in order to determine whether common or individual issues predominate in a given case." In re Hydrogen Peroxide Antitrust Litig., 552 F.3d at 311 (internal quotations omitted).
Plaintiffs attempt to show that common questions will predominate because Wells Fargo dealt uniformly with all loan modification applicants:
(ECF No. 60, at 21). As explained above, however, whether a loan modification application was complete and what subsequent correspondence followed from Wells Fargo will be a fact-intensive individualize inquiry. Wells Fargo's liability as to each class member for violating the distinct notice provisions of the ECOA will vary depending on what information was regularly obtained to make the application complete during the applicable time frame (two years preceding this action as defined by Plaintiffs), what, if any, correspondence Wells Fargo sent, and when. In some instances, the application may have been complete at the time it was forwarded from the Home Preservation Specialist to an Underwriter and no further information was required. In other instances, however, additional information may have been required from the applicant to complete the application and enable Wells Fargo to inform the applicant of any action on the application in accordance with Section 1691(d)(1). As stated above, Plaintiffs' attempt to establish Wells Fargo's liability for violating the notice provisions of the ECOA erroneously relies on a "one size fits all" approach for compliance with the ECOA. The analysis undertaken by the Fourth Circuit in EQT Production Co., 764 F.3d at 366, is instructive:
See also Gresser v. Wells Fargo Bank, N.A., Civ. No. CCB-12-987, 2014 WL 1320092, at *6 (D.Md. Mar. 31, 2014) ("Although determining whether Wells Fargo breached the contract and caused KH's losses is a class-wide inquiry, its liability to some class members requires individualized inquiries into whether those class members waived, or are estopped from bringing their claims.").
Moreover, Plaintiffs generalize the requirements under the ECOA, without specifying the acts that trigger certain obligations from creditors. For instance, Plaintiffs argue that all class members suffered a common injury:
(ECF No. 51, at 16). Different obligations under the ECOA and its implementing regulations are triggered depending on whether an application is complete or incomplete and the clock does not necessarily begin to run when the loan modification application first is submitted. Notice of incompleteness may be provided orally initially and the thirty-day requirement to provide notice of any action taken by the creditor applies after a completed application is submitted. Accordingly, Plaintiffs improperly generalize and/or conflate the requirements of the ECOA and base their arguments that common questions predominate on these overgeneralizations. Plaintiffs' additional argument regarding common questions concerning Wells Fargo's purported violations of Section 1691(d)(2) similarly is flawed. Plaintiffs contend that:
(ECF No. 51, at 16). As explained above, in some instances, however, a statement of reasons may be provided orally if the written notification advises the applicant of his right to a statement of reasons. Whether Wells Fargo violated Section 1691(d)(2) by failing to provide a statement of reasons (orally or in writing) also is subject to individualized proof. See, e.g., Gresser, 2014 WL 1320092, at *8 ("[D]etermining Wells Fargo's liability to all class members would only begin with common evidence as to breach, but would quickly require many mini-trials as to whether any class members could actually recover. Certification is improper in such a case.").
Based on the foregoing, Plaintiffs have not established that common questions of law or fact predominate over individual ones.
With respect to the superiority prong of Rule 23(b)(3), four factors generally should be considered:
Lloyd v. Gen. Motors Corp., 275 F.R.D. 224, 228 (D.Md. 2011). The Fourth Circuit explained in Stillmock, 385 F.App'x at 274:
(quoting 7AA Charles Alan Wright, Arthur R. Miller, & Mary Kay Kane, Federal Practice and Procedure § 1779 (3d ed. 2005)).
Plaintiffs argue that an individual plaintiff would not have the resources or incentives to pursue his or her claims individually, and "[g]iven the common questions of liability and damages, litigating this case as a class action serves to conserve the resources of the judiciary and the parties by preventing the same issues from having to be litigated over and over in individual lawsuits." (ECF No. 51, at 18). Plaintiffs acknowledge that two other cases have been brought in the District of Maryland alleging similar violations, but contend that the instant litigation predates those cases and "should the Court certify a class in the instant class, the plaintiffs in the other two lawsuits would be free to opt out and continue to pursue their individual lawsuits against Wells Fargo." (Id. at 19). Both cases that Plaintiffs cite have been terminated, however. The two cases are Kaswell v. Wells Fargo Bank, N.A., Case. No. 13-cv-02315-RDB, and Walton v. Wells Fargo Bank, N.A., Case No. 13-cv-00428-AW. In Kaswell, Judge Bennett granted plaintiff's stipulation of dismissal. In Walton, Judge Williams issued an order dismissing the case due to plaintiff's failure to file an amended complaint.
On balance, class certification is not a superior method to adjudicating the highly individualized questions of whether Wells Fargo violated the notice provisions of the ECOA during the specific time frame, as defined by Plaintiffs, depending on whether a complete or incomplete application was received, what correspondence followed from Wells Fargo, and when. The type of claims at issue here are best suited for individual treatment. As the record makes clear, even determining whether the borrower's loan modification application was complete (or incomplete), let alone ascertaining what Wells Fargo communicated to the applicant and when, would entail "a review of servicing notes, imaged files, correspondence logs, and differing investor standards for each class member's loan." (ECF No. 55, at 50). There would be significant manageability problems with this case due to the predominance of individual issues. See, e.g, Zimmerman, 800 F.2d at 390 ("When individual rather than common issues predominate, the economy and efficiency of class action treatment are lost and the need for judicial supervision and the risk of confusion are magnified." (quoting 7A Wright & Miller, Federal Practice and Procedure § 1778 at 56)); Gresser, 2014 WL 1320092, at *9 ("Wells Fargo's liability to any individual Noteholder turns not just on breach, but on whether or not a class member waived or can be estopped from bringing a breach of contract claim. Breach would only begin the inquiry, therefore, into Wells Fargo's liability to any single class member. For that reason, liability issues are not resolvable on a class-wide basis such that a clear divide between common and individual issues can be made along the divide between liability and damages."). Plaintiffs also have failed to satisfy the two prongs of Rule 23(b)(3).
Based on the foregoing, Plaintiffs' motion for class certification will be denied.
The standard for sealing was set forth in the March 19, 2015 memorandum opinion and need not be repeated. (ECF No. 57). The parties have submitted renewed motions to seal portions of their motion papers and exhibits in connection with Plaintiffs' motion for class certification. (See ECF Nos. 58, 59, 61).
Defendant has filed on the public docket redacted versions of its opposition memorandum and five of the exhibits, which include minimal redactions on the basis that these filings contain proprietary financial information, specifically Wells Fargo's database codes. (See ECF Nos. 58 through 58-6, proposed redacted filings); see, e.g, Pittston Co. v. United States, 368 F.3d 385, 406 (4
Defendant also requests that the following seven exhibits remain fully sealed: ECF Nos. 55-13
Plaintiffs have provided redacted versions of Exhibits 4, 5, 6, 8, and 9 to their motion for class certification. Plaintiffs represent that these exhibits contain information relating to third party borrowers, such as proprietary codes, loan numbers, and details of the loss mitigation history of certain borrower loans which Wells Fargo provided in discovery. Based on an independent review, the redacted portions of these filings refer either to Wells Fargo's database codes or to borrowers' financial account information related to loan modification applications. The redacted versions have been filed on the public docket, (ECF Nos. 59-1 through 59-5), are minimal, and will be accepted. Plaintiffs indicate that they submitted a redacted version of Exhibit 3, but it does not appear that they have. Accordingly, they should file promptly a redacted version of this exhibit on the public record.
The remaining exhibits will be unsealed. The complication is that Plaintiffs have filed all of their exhibits to their initial motion to certify in bulk as one exhibit. Accordingly, Plaintiffs must file promptly on the public docket fully unredacted versions of the following exhibits: Exhibits 1, 2, 7, 10, 11, and 12. The clerk will be directed to unseal their memorandum in support of the motion for class certification.
Plaintiffs have submitted on the public record redacted versions of their reply memorandum and the four accompanying exhibits. (See ECF No. 61-1 and 61-2). The redacted portions of these filings contain Wells Fargo's database codes and loan numbers which reflect confidential consumer information. Upon an independent review, the redactions are minimal and justified, and will be accepted. The unredacted versions of these filings will remain under seal.
The undersigned will not endeavor to determine what portions (if any) of this Memorandum Opinion contain information that is under seal. Rather, the Memorandum Opinion will be filed under seal temporarily, and the parties are directed to review it and within fourteen (14) days suggest jointly any necessary redactions that should be made before it is released to the public docket.
For the foregoing reasons, Plaintiffs' motion for class certification will be denied. The motions to seal will be granted. A separate order will follow.