MATTHEW F. LEITMAN, District Judge.
In this action, Plaintiff Donna M. Scheuer ("Scheuer") alleges that Defendant Jefferson Capital Systems, LLC ("Jefferson") violated the Fair Debt Collection Practices Act (the "FDCPA"), 15 U.S.C. § 1692 et seq., and the Michigan Collection Practices Act (the "MCPA"), M.C.L. § 445.251 et seq., when it sent her a collection notice containing purportedly false statements. However, the statements in question would not have misled nor deceived the "least sophisticated debtor," nor would the statements have been material to such a debtor. Accordingly, the statements are not actionable under the FDCPA or the MCPA.
Scheuer bases her claims on a letter she received from Jefferson dated March 7, 2014. (See the "Letter," attached to the Amended Complaint as Ex. 1, ECF # 13-1.) The Letter stated that a debt of $235.98 owed by Scheuer "is with [Jefferson's] office for collection and servicing." (Letter at 2, Pg. ID 174.) The Letter further identified Jefferson as Scheuer's "[c]urrent [c]reditor," and it described the debt in question as "FINGERHUT DIRECT MARKETING." (Id.)
The Letter asked Scheuer to "consider the following opportunities to satisfy this balance":
(Id.)
The Letter explained that Scheuer could exercise these options by (1) calling the toll-free phone number provided in the Letter, (2) sending a "MONEY GRAM" made "[p]ayable to: Jefferson Capital Systems, LLC," or (3) sending payment to a specific P.O. Box address in St. Louis, Missouri. (Id.)
At the bottom of the Letter, in bold capital letters, Jefferson disclosed that "THIS COMMUNICATION IS FROM A DEBT COLLECTOR AND IS AN ATTEMPT TO COLLECT A DEBT." (Id.) In additional bold capital letters, Jefferson advised Scheuer to "SEE REVERSE SIDE FOR IMPORTANT INFORMATION REGARDING YOUR RIGHTS UNDER FEDERAL, STATE, AND LOCAL LAWS." (Id.)
The reverse side of the Letter provided, in relevant part, that "JEFFERSON CAPITAL COMPLIES WITH A FEDERAL LAW CALLED THE [FDCPA] THAT PROVIDES CONSUMERS WITH CERTAIN RIGHTS. THE [FDCPA] . . . REQUIRE[S] THAT . . . COLLECTORS MAY NOT USE FALSE OR MISLEADING STATEMENTS. . . ." (Id. at 4, Pg. ID 176.) The reverse side of the Letter also informed Scheuer that "[b]ecause of
Jefferson included with the Letter a remittance insert for Scheuer to return along with any payment she made by mail. (See id. at 3, Pg. ID 175.) The remittance insert was addressed to "Jefferson Capital Systems, LLC" at the St. Louis post office box identified in the text of the Letter. (See id.) The insert contained payment instructions. It directed Scheuer to "include your JCS Reference Number . . . on the check or money order payable to: Jefferson Capital." (Id. at 3, Pg. ID 175.)
Scheuer filed her Amended Complaint in this action on March 24, 2014. (See Amended Complaint, ECF # 13.) She alleges—on behalf of a purported class of consumers who received communications like the Letter from Jefferson—that the Letter contained certain false, misleading, and deceptive statements. The short "Factual Allegations" section of Scheuer's Amended Complaint, in its entirety, provides as follows:
(Id. at ¶¶ 26-33) (emphasis in original).
The Amended Complaint contains two claims for relief—one under the FDCPA and one under the MCPA. Scheuer's claims, in their entirety,
(Id. at ¶¶ 47-49) (paragraph numbers omitted).
In lieu of filing an Answer, on May 22, 2014, Jefferson filed a Motion to Dismiss pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure. (See Jefferson's Motion, ECF # 18.) Jefferson argued that it could not be liable as alleged by Scheuer because it was, in fact, both a "creditor" and a "debt collector," as it indicated in the Letter, and because it was
In response, Scheuer argued at great length that, as a matter of law, Jefferson could not have been both a "creditor" and a "debt collector;" that Jefferson's statements to that effect in the Letter were thus false; and that Jefferson's false statements gave rise to liability under the FDCPA and MCPA. (See Scheuer Response, ECF # 22-1 at 5-16, Pg. ID 244-55.) Scheuer submitted her own affidavit in support of her response. (See Scheuer Aff., ECF # 22-2 at 20, Pg. ID 279.) In her affidavit, Scheuer does not deny owing the debt identified in the Letter. (See id.) Instead, she notes that the Letter "states that Jefferson is my current creditor and also a debt collector," and she says that she is "confused as to what that means to me or what I am supposed to do with that." (Id. at ¶ 4.) Scheuer does not explain how Jefferson's statement confused her. (See id.)
The Court held a hearing on Jefferson's motion on July 23, 2014. During the hearing, the Court identified, and focused closely upon, an issue that the parties had not substantially addressed in their papers: namely, whether the statements by Jefferson, even if false, were sufficiently material to give rise to liability under the FDCPA. At the conclusion of the hearing, the Court determined that it would be appropriate to permit the parties to file supplemental briefs on the materiality issue, and both parties have now filed such briefs. (See ECF # 26-27.)
Rule 12(b)(6) provides for dismissal of a complaint when a plaintiff fails to state a claim upon which relief can be granted. Fed.R.Civ.P. 12(b)(6). "To survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to `state a claim to relief that is plausible on its face.'" Ashcroft v. Iqbal, 556 U.S. 662, 678, 129 S.Ct. 1937, 173 L.Ed.2d 868 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007)). A claim is facially plausible when a plaintiff pleads factual content that permits a court to reasonably infer that the defendant is liable for the alleged misconduct. Id. (citing Twombly, 550 U.S. at 556, 127 S.Ct. 1955). When assessing the sufficiency of a plaintiff's claim, a district court must accept all of a complaint's factual allegations as true. See Ziegler v. IBP Hog Mkt., Inc., 249 F.3d 509, 512 (6th Cir.2001). "Mere conclusions," however, "are not entitled to the assumption of truth. While legal conclusions can provide the complaint's framework, they must be supported by factual allegations." Iqbal, 556 U.S. at 664, 129 S.Ct. 1937. A plaintiff must therefore provide "more than labels and conclusions," or "a formulaic recitation of the elements of a cause of action" to survive a motion to dismiss. Twombly, 550 U.S. at 556, 127 S.Ct. 1955. "Threadbare recitals of the elements of a cause of action, supported by mere conclusory statements, do not suffice." Id.
Congress enacted the FDCPA "to address the widespread and serious national problem of debt collection abuse by unscrupulous debt collectors." Currier v. First Resolution Inv. Corp., 762 F.3d 529, 533, 2014 WL 3882745 at *2 (6th Cir. Aug. 8, 2014) (citing S.Rep. No. 95-382, at 2 (1977)). Congress intended "to eliminate abusive debt collection practices by debt collectors, to insure that those debt collectors
Scheuer brings claims under two sections of the FDCPA: 1692e and 1692g(a). Section 1692e prohibits a debt collector from "us[ing] any false, deceptive, or misleading representation or means in connection with the collection of any debt." 15 U.S.C. § 1692e. Section 1692e expressly prohibits a debt collector from, among other things, falsely representing "the character, amount, or legal status of any debt" and from using "any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer." 15 U.S.C. §§ 1692e(2)(A), 1692e(10).
Section 1692g(a) "requires [a] debt collector[] to issue a `validation notice,' either in the initial communication with a consumer or within five days of that initial communication, that informs the consumer of certain rights including the right to make a written request for verification of the debt and to dispute the validity of the debt." Fed. Home Loan Mtg. Corp. v. Lamar, 503 F.3d 504, 508 (6th Cir.2007) (quoting Jacobson v. Healthcare Fin. Svcs., Inc., 434 F.Supp.2d 133, 139 (E.D.N.Y.2006), vacated on other grounds, 516 F.3d 85 (2d Cir.2008)). Congress enacted section 1692g(a) "to ensure that debt collectors gave consumers adequate information concerning their legal rights." Id. at 509 (quoting Swanson v. S. Or. Credit Serv., Inc., 869 F.2d 1222, 1225 (9th Cir. 1988)). Section 1692g(a) establishes certain information that a debt collector must include in a validation notice, including, as relevant here, "the name of the creditor to whom the debt is owed." 15 U.S.C. § 1692g(a)(2).
In order to prevail on her claims under sections 1692e and 1692g(a), Scheuer must show that Jefferson's allegedly-false statements would have deceived or misled the "least sophisticated debtor."
The least sophisticated debtor standard is "designed to ensure that the FDCPA protects all consumers"—particularly those who may be "gullible" or "naïve." Kistner v. Law Offices of Michael P. Margelefsky, LLC, 518 F.3d 433, 438 (6th Cir. 2008) (quoting Lamar, 503 F.3d at 509) (emphasis added); see also Gonzales v. Arrow Fin. Svcs., LLC, 660 F.3d 1055, 1062 (9th Cir.2011) (least sophisticated debtor standard "is designed to protect consumers of below average sophistication or intelligence, or those who are uninformed or naïve") (internal quotation marks omitted). The standard recognizes that the FDCPA is designed "for the protection of . . . the public—that vast multitude which includes the ignorant, the unthinking, and the credulous." Crawford v. LVNV Funding, LLC, 758 F.3d 1254, 1259 (11th Cir.2014) (quoting Jeter v. Credit Bureau, Inc., 760 F.2d 1168, 1172-73 (11th Cir.1985)).
The least sophisticated debtor standard "also protects law-abiding debt collectors" in several important ways. See Sanford v. Portfolio Recovery Assoc., LLC, No. 12-cv-11526, 2013 WL 3798285 at *7 (E.D.Mich. July 22, 2013) (citing Lamar, 503 F.3d at 510); see also 15 U.S.C. § 1692(e) (FDCPA intended to, among other things, protect debt collectors who "refrain from using abusive debt collection practices"). For instance, the standard protects debt collectors from "liability for. . . idiosyncratic interpretations of collection notices." Lamar, 503 F.3d at 510 (quoting Wilson v. Quadramed Corp., 225 F.3d 350, 354-55 (3d Cir.2000)) (internal punctuation omitted).
Moreover, and of particular importance here, the standard protects debt collectors from liability where their statements could mislead only the most sophisticated reader and would not deceive a reader of ordinary or lesser sophistication. In the words of the Sixth Circuit, the standard precludes FDCPA liability for a communication that could deceive only "a lawyer clos[ely] parsing [it] like a municipal bond offering." Miller, 561 F.3d at 595 (quoting Jacobson, 434 F.Supp.2d at 138) (internal quotation marks omitted). Thus, when applying the least sophisticated debtor standard, a court does not read the subject collection notice "with the astuteness of a `Philadelphia lawyer,'" but instead the court "give[s] it a common sense appraisal." Id. (quoting Jacobson, 434 F.Supp.2d at 138).
Scheuer's FDCPA claims fail because Jefferson's allegedly false statements would not deceive the least sophisticated debtor. Indeed, the potential falsity of Jefferson's statements would be apparent—if at all—only to a sophisticated attorney well-versed in the nuances of consumer protection law.
As noted above, Scheuer's FDCPA claims rest primarily on Jefferson's self-identification in the Letter as Scheuer's "[c]urrent [c]reditor." (See Am. Compl. at ¶¶ 29, 33.) According to Scheuer, Jefferson's self-labeling as a "current creditor" is materially false—and thus actionable under the FDCPA—because Jefferson is a "debt collector" (a point Jefferson does not dispute), and courts have held that under the FDCPA a party cannot be both a "debt collector" and a "creditor" with respect to
More importantly, the "least sophisticated debtor" would not have been misled by Jefferson's self-identification as Scheuer's "current creditor" because Jefferson's use of that phrase was consistent with its ordinary meaning. The term "creditor" is commonly understood to mean "one to whom a debt is owed." See Stubbs v. Bank of America, 844 F.Supp.2d 1267, 1270 (N.D.Ga.2012) (quoting Merriam-Webster's Dictionary). Here, Scheuer's own allegations make clear that Jefferson owns the debt described in the Letter. (See Am. Compl. at ¶ 31.) Accordingly, the debt is now "owed to" Jefferson, and, thus, under an ordinary understanding of the term "creditor," Jefferson is Scheuer's "current creditor"—just as it claimed to be in the Letter. Indeed, even one of the federal court decisions cited by Scheuer—for the proposition that a party may not be a "debt collector" and a "creditor" under the FDCPA's technical definitions of those terms—recognizes that party in Jefferson's precise position is "nominally a creditor." Check Investors, 502 F.3d at 173.
Scheuer also argues that the text of the Letter would have misled the least sophisticated debtor concerning whom to pay in order to satisfy the debt. (See Transcript, ECF # 28 at 13, 21.) But the Letter, "read in its entirety, carefully and with some elementary level of understanding," Lamar, 503 F.3d at 510, would leave no doubt in the mind of the least sophisticated debtor that she must pay Jefferson in order to satisfy the debt. Indeed, the Letter states that Scheuer's debt is owed to Jefferson and directs Scheuer to pay Jefferson:
(Letter at 2-3, Pg. ID 16-17) (emphasis added). Moreover, Scheuer has identified no party other than Jefferson to whom an unsophisticated debtor might reasonably think her debt was owed.
Finally, Scheuer argues that an unsophisticated consumer would have been misled by Jefferson's statement that it was "servicing" Scheuer's debt at the same time it was her "current creditor." But Scheuer has made no persuasive showing as to why a "creditor," as Jefferson claimed to be, could not "service" the debts it owns—or, more importantly, why a consumer would be confused by a creditor's statement that it was "servicing" its own debt.
Even if Jefferson's statements were in some way false or misleading, Scheuer still cannot prevail on her FDCPA claims because she has not shown that the alleged misstatements were material. "[M]ateriality is an ordinary element of any federal claim based on a false or misleading statement," Miller, 561 F.3d at 596-97 (quoting Hahn v. Triumph P'ships LLC, 557 F.3d 755, 757 (7th Cir.2009)), and the Sixth Circuit has repeatedly held that, in order to violate the FDCPA, "a statement must be materially false or misleading." Wallace v. Washington Mutual Bank, F.A., 683 F.3d 323, 326 (6th Cir. 2012) (emphasis in original) (citing Miller, 561 F.3d at 596-97). A misstatement is material under the FDCPA if it "frustrate[s] a consumer's ability to intelligently choose his or her response." Donohue v. Quick Collect, Inc., 592 F.3d 1027, 1034 (9th Cir.2010).
Despite numerous opportunities, Scheuer has failed to explain how Jefferson's alleged misstatements would impair an unsophisticated debtor's ability to respond to the Letter. When asked at oral argument to describe how the Letter might materially mislead, Scheuer merely restated the legal premises that are the basis of her Amended Complaint, and she failed to offer a single example of how Jefferson's statements could actually impair an unsophisticated debtor's ability to respond to the Letter:
(Tr. at 17-19, 22, 25, 29-30.)
Scheuer missed the point when, in response to the Court's questions about materiality, she repeated her legal argument that Jefferson's self-identification as a "debt collector" and "creditor" (or servicer) was inconsistent with the FDCPA. Even if Jefferson's use of those terms did not square with their definitions under the FDCPA, Scheuer must demonstrate that the inaccuracy somehow impaired the ability of an unsophisticated consumer to respond to the Letter. Scheuer has never been able to do that.
Scheuer's failure to show how an unsophisticated consumer's ability to respond would have been impaired easily distinguishes this case from those in which courts have found a misstatement to be material. For instance, in Wallace, 683 F.3d at 323, the Sixth Circuit considered whether an attorney representing Washington Mutual Bank ("WaMu") made a material misrepresentation when the attorney filed a foreclosure action against mortgagor Betty Wallace ("Wallace") claiming that WaMu was Wallace's creditor. Id. WaMu did not own Wallace's mortgage at the time that it filed the foreclosure action, although it expected to soon receive an assignment of the mortgage from Wells Fargo. Id. at 325. The Sixth Circuit offered the following explanation as to why the attorney's false statement was material:
Id. at 327-28 (internal citation omitted).
In sharp contrast to Wallace, Scheuer has not identified any specific ways in which she was misled. Instead, she offers only a conclusory statement that Jefferson's self-identification as "current creditor" and "debt collector" confused her. (See Scheuer Aff. at ¶ 4.) And unlike Wallace, Scheuer has not identified any party other than Jefferson to whom an unsophisticated debtor might reasonably think her debt was owed,
Scheuer argues that Jefferson's statements should be deemed material under Tourgeman v. Collins Fncl. Svcs., Inc., 755 F.3d 1109 (9th Cir.2014), but that case, too, is readily distinguishable. In Tourgeman, a debt collector mailed three collection notices to David Tourgeman ("Tourgeman") that (1) incorrectly identified Tourgeman's original creditor as "American Investment Bank," when in fact CIT Online Bank originated his loan, and (2) identified the loan by an incorrect account number. Tourgeman argued that these statements were material because they:
Id. at 1120. The court agreed that the debt collector's false statements "could easily cause the least sophisticated debtor to suffer a disadvantage in charting a course of action in response to the collection effort." Id. at 1121 (citing Donohue, 592 F.3d at 1034). As noted above, unlike Tourgeman, Scheuer has failed to identify a single way in which Jefferson's allegedly-false statements would actually affect the course of action chosen by the least sophisticated debtor, and thus Tourgeman does not support Scheuer's argument that Jefferson's statements were material.
Scheuer urges this Court to deny Jefferson's Motion to Dismiss because "[t]he
Nearly all of Scheuer's claims under the MCPA mirror her claims under the FDCPA. "MCPA claims which `simply duplicate . . . claims under the FDCPA' need not be addressed separately." Newman v. Trott & Trott, P.C., 889 F.Supp.2d 948, 967 (E.D.Mich.2012) (quoting Lovelace v. Stephens & Michaels Assoc., Inc., No. 07-cv-10956, 2007 WL 3333019 at *2 (E.D.Mich. Nov. 9, 2007)); see also Saltzman v. I.C. System, Inc., No. 09-cv-10096, 2009 WL 3190359 at *9 (E.D.Mich. Sept. 30, 2009); Millsap v. CCB Credit Svcs., Inc., No. 07-11915, 2008 WL 8511691 at *10 (E.D.Mich. Sept. 30, 2008). Accordingly, Scheuer's claims under MCPA §§ 445.252(e), (f), and (n) fail for the reasons discussed above.
Scheuer brings only one claim under the MCPA that is not duplicative of her FDCPA claims, but that claim also fails. Scheuer asserts that Jefferson "fail[ed] to implement a procedure designed to prevent a violation by an employee." M.C.L. § 445.252(q). "[H]owever, [Scheuer] has advanced only a general contention, and has not endeavored to identify any specific defect in [Jefferson's] procedures that might have caused or contributed to the alleged violation. . . ." Millsap, 2008 WL 8511691 at *11. Jefferson's wholly-conclusory allegation is insufficient to state a claim based upon defective procedures. Accordingly, the Court dismisses Scheuer's claim under M.C.L § 445.252(q).
For all of the reasons explained above,
(Id.) (emphasis in original).
In Bridge, the Sixth Circuit explained that pursuant to the exclusion from the definition of "debt collector" in section 1692a(6)(F)(iii), an entity that attempts to collect on a debt is either a debt collector or a creditor, "depending on the default status of the debt at the time it was acquired." See 681 F.3d at 359 (citing Check Investors, 502 F.3d at 171-73; Schlosser, 323 F.3d at 536). The Sixth Circuit drew on the reasoning of Check Investors, in which the Third Circuit carefully parsed the language of section 1692a(6)(F)(iii) and found that "one attempting to collect a debt is a `debt collector' under the FDCPA if the debt in question was in default when acquired," and it is "a creditor if the debt it is attempting to collect was not in default when it was acquired." Check Investors, 502 F.3d at 173.